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Front end supervisor/cashier vs front office supervisor

The differences between front end supervisors/cashier and front office supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front end supervisor/cashier and a front office supervisor. Additionally, a front end supervisor/cashier has an average salary of $41,739, which is higher than the $37,907 average annual salary of a front office supervisor.

The top three skills for a front end supervisor/cashier include service desk, sales floor and customer complaints. The most important skills for a front office supervisor are reservations, customer service, and patients.

Front end supervisor/cashier vs front office supervisor overview

Front End Supervisor/CashierFront Office Supervisor
Yearly salary$41,739$37,907
Hourly rate$20.07$18.22
Growth rate-10%-
Number of jobs156,57279,675
Job satisfaction--
Most common degreeHigh School Diploma, 35%Bachelor's Degree, 52%
Average age4747
Years of experience66

Front end supervisor/cashier vs front office supervisor salary

Front end supervisors/cashier and front office supervisors have different pay scales, as shown below.

Front End Supervisor/CashierFront Office Supervisor
Average salary$41,739$37,907
Salary rangeBetween $18,000 And $91,000Between $30,000 And $47,000
Highest paying City-Newark, NJ
Highest paying state-Rhode Island
Best paying company-University of California, Berkeley
Best paying industry-Health Care

Differences between front end supervisor/cashier and front office supervisor education

There are a few differences between a front end supervisor/cashier and a front office supervisor in terms of educational background:

Front End Supervisor/CashierFront Office Supervisor
Most common degreeHigh School Diploma, 35%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCornell University

Front end supervisor/cashier vs front office supervisor demographics

Here are the differences between front end supervisors/cashier' and front office supervisors' demographics:

Front End Supervisor/CashierFront Office Supervisor
Average age4747
Gender ratioMale, 22.2% Female, 77.8%Male, 34.1% Female, 65.9%
Race ratioBlack or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 18.4% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.0% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between front end supervisor/cashier and front office supervisor duties and responsibilities

Front end supervisor/cashier example responsibilities.

  • Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
  • Train all new hires and associates on POS.
  • Scan people's groceries and take payment as needed.
  • Bag groceries and ask customers if they need further help.
  • Communicate store policy violations to the leadership team in a timely manner.
  • Administer human resources including talent evaluation, hiring/coaching/training, payroll & controllable expense budget.
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Front office supervisor example responsibilities.

  • Manage and schedule a staff of 20 including reservation agents, PBX operators, front desk agents, and bellmen.
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Check VIP reservations and monitor daily operation of arrivals and/or departures.
  • Operate a POS system to itemize and complete an average of hundr customer purchases.
  • Monitor the delivery and measurement of guest service consistent with the service standards and the Marriott brand attributes.
  • Participate in the training of all new associates on Marriott's systems (PMS, MARSHA and GuestWare).
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Front end supervisor/cashier vs front office supervisor skills

Common front end supervisor/cashier skills
  • Service Desk, 12%
  • Sales Floor, 9%
  • Customer Complaints, 9%
  • Bank Deposits, 9%
  • Customer Service, 7%
  • Cash Drawers, 6%
Common front office supervisor skills
  • Reservations, 19%
  • Customer Service, 13%
  • Patients, 5%
  • Hotel Services, 5%
  • Hotel Policies, 4%
  • Cash Handling, 4%

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