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Front end supervisor/cashier vs support supervisor

The differences between front end supervisors/cashier and support supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front end supervisor/cashier and a support supervisor. Additionally, a support supervisor has an average salary of $47,047, which is higher than the $41,739 average annual salary of a front end supervisor/cashier.

The top three skills for a front end supervisor/cashier include service desk, sales floor and customer complaints. The most important skills for a support supervisor are excellent interpersonal, customer service, and training materials.

Front end supervisor/cashier vs support supervisor overview

Front End Supervisor/CashierSupport Supervisor
Yearly salary$41,739$47,047
Hourly rate$20.07$22.62
Growth rate-10%10%
Number of jobs156,57296,546
Job satisfaction--
Most common degreeHigh School Diploma, 35%Bachelor's Degree, 55%
Average age4747
Years of experience66

Front end supervisor/cashier vs support supervisor salary

Front end supervisors/cashier and support supervisors have different pay scales, as shown below.

Front End Supervisor/CashierSupport Supervisor
Average salary$41,739$47,047
Salary rangeBetween $18,000 And $91,000Between $31,000 And $69,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Cisco
Best paying industry-Technology

Differences between front end supervisor/cashier and support supervisor education

There are a few differences between a front end supervisor/cashier and a support supervisor in terms of educational background:

Front End Supervisor/CashierSupport Supervisor
Most common degreeHigh School Diploma, 35%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Front end supervisor/cashier vs support supervisor demographics

Here are the differences between front end supervisors/cashier' and support supervisors' demographics:

Front End Supervisor/CashierSupport Supervisor
Average age4747
Gender ratioMale, 22.2% Female, 77.8%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 18.4% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between front end supervisor/cashier and support supervisor duties and responsibilities

Front end supervisor/cashier example responsibilities.

  • Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
  • Train all new hires and associates on POS.
  • Scan people's groceries and take payment as needed.
  • Bag groceries and ask customers if they need further help.
  • Communicate store policy violations to the leadership team in a timely manner.
  • Administer human resources including talent evaluation, hiring/coaching/training, payroll & controllable expense budget.
    • Show more

Support supervisor example responsibilities.

  • Lead the planning and implementation of APPLIX, a call tracking software product on SQL.
  • Manage and maintain various departmental desktops, procedures, tip sheets, reports and inventories using SharePoint.
  • Manage budget allocation, reimbursement, and payroll deductions
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Work with ICD-9 and CPT code.
  • Develop and maintain local ISO standards compliance document.
    • Show more

Front end supervisor/cashier vs support supervisor skills

Common front end supervisor/cashier skills
  • Service Desk, 12%
  • Sales Floor, 9%
  • Customer Complaints, 9%
  • Bank Deposits, 9%
  • Customer Service, 7%
  • Cash Drawers, 6%
Common support supervisor skills
  • Excellent Interpersonal, 18%
  • Customer Service, 12%
  • Training Materials, 5%
  • Patients, 4%
  • Performance Evaluations, 4%
  • Direct Supervision, 4%

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Updated January 8, 2025

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