Front office supervisor vs billing supervisor

The differences between front office supervisors and billing supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front office supervisor and a billing supervisor. Additionally, a billing supervisor has an average salary of $56,255, which is higher than the $37,907 average annual salary of a front office supervisor.

The top three skills for a front office supervisor include reservations, customer service and patients. The most important skills for a billing supervisor are customer service, patients, and billing procedures.

Front office supervisor vs billing supervisor overview

	Front Office Supervisor	Billing Supervisor
Yearly salary	$37,907	$56,255
Hourly rate	$18.22	$27.05
Growth rate	-	-3%
Number of jobs	79,675	38,525
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 44%
Average age	47	47
Years of experience	6	6

What does a front office supervisor do?

A front office supervisor is responsible for greeting customers, giving administrative assistance to fellow employees, and managing a team of personnel. This senior position manages either a team of receptionists or administrative assistants. Tasks and duties vary depending on the company's needs. Their primary tasks include training the team of personnel in providing excellent customer service, supervising their daily shift process, and efficiently resolving customer complaints and issues. Additionally, they manage office maintenance, which includes making sure all areas are clean and sufficiently stocked with essentials and supplies.

What does a billing supervisor do?

A billing supervisor is primarily in charge of spearheading and overseeing the billing procedures of a company. Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing processes. They must also monitor all procedures, ensuring it complies with the company's policies. Furthermore, as a supervisor, they must lead and encourage the workforce to reach goals while implementing the rules and regulations of the company.

Front office supervisor vs billing supervisor salary

Front office supervisors and billing supervisors have different pay scales, as shown below.

	Front Office Supervisor	Billing Supervisor
Average salary	$37,907	$56,255
Salary range	Between $30,000 And $47,000	Between $38,000 And $82,000
Highest paying City	Newark, NJ	Washington, DC
Highest paying state	Rhode Island	Rhode Island
Best paying company	University of California, Berkeley	Wpp Us Holdings Inc
Best paying industry	Health Care	Professional

Differences between front office supervisor and billing supervisor education

There are a few differences between a front office supervisor and a billing supervisor in terms of educational background:

	Front Office Supervisor	Billing Supervisor
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	Cornell University	University of Pennsylvania

Front office supervisor vs billing supervisor demographics

Here are the differences between front office supervisors' and billing supervisors' demographics:

	Front Office Supervisor	Billing Supervisor
Average age	47	47
Gender ratio	Male, 34.1% Female, 65.9%	Male, 22.3% Female, 77.7%
Race ratio	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.0% American Indian and Alaska Native, 0.6%	Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.2% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between front office supervisor and billing supervisor duties and responsibilities

Front office supervisor example responsibilities.

Manage and schedule a staff of 20 including reservation agents, PBX operators, front desk agents, and bellmen.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Check VIP reservations and monitor daily operation of arrivals and/or departures.
Operate a POS system to itemize and complete an average of hundr customer purchases.
Monitor the delivery and measurement of guest service consistent with the service standards and the Marriott brand attributes.
Participate in the training of all new associates on Marriott's systems (PMS, MARSHA and GuestWare).

Billing supervisor example responsibilities.

Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
Conduct regular meetings to update and presents issues of third party billing and ICD-9 and CPT changes that require management review
Supervise activities inclusive of all order entry, invoicing, payroll entry and annual inventory control functions.
Post payments and prepare daily deposits, write checks, answer phones, collections, filing and pass out payroll checks.
Review clinical documentation and provide education and recommendations in preparation for ICD-10.
Facilitate effective communication and working relationships with other departments regarding Medicare and Medicaid requirements.

Front office supervisor vs billing supervisor skills

Common front office supervisor skills

Reservations, 19%
Customer Service, 13%
Patients, 5%
Hotel Services, 5%
Hotel Policies, 4%
Cash Handling, 4%

Common billing supervisor skills

Customer Service, 15%
Patients, 13%
Billing Procedures, 6%
Medicaid, 5%
Billing Issues, 4%
Billing System, 4%

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Office and Administrative Industry
Front Office Supervisor
Front Office Supervisor vs Billing Supervisor

Updated January 8, 2025

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