Front office supervisor vs group supervisor

The differences between front office supervisors and group supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front office supervisor and a group supervisor. Additionally, a group supervisor has an average salary of $54,591, which is higher than the $37,907 average annual salary of a front office supervisor.

The top three skills for a front office supervisor include reservations, customer service and patients. The most important skills for a group supervisor are customer service, customer satisfaction, and disciplinary actions.

Front office supervisor vs group supervisor overview

	Front Office Supervisor	Group Supervisor
Yearly salary	$37,907	$54,591
Hourly rate	$18.22	$26.25
Growth rate	-	12%
Number of jobs	79,675	34,843
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 60%
Average age	47	47
Years of experience	6	6

Front office supervisor vs group supervisor salary

Front office supervisors and group supervisors have different pay scales, as shown below.

	Front Office Supervisor	Group Supervisor
Average salary	$37,907	$54,591
Salary range	Between $30,000 And $47,000	Between $29,000 And $101,000
Highest paying City	Newark, NJ	New York, NY
Highest paying state	Rhode Island	New York
Best paying company	University of California, Berkeley	AbbVie
Best paying industry	Health Care	-

Differences between front office supervisor and group supervisor education

There are a few differences between a front office supervisor and a group supervisor in terms of educational background:

	Front Office Supervisor	Group Supervisor
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	Cornell University	Northwestern University

Front office supervisor vs group supervisor demographics

Here are the differences between front office supervisors' and group supervisors' demographics:

	Front Office Supervisor	Group Supervisor
Average age	47	47
Gender ratio	Male, 34.1% Female, 65.9%	Male, 45.3% Female, 54.7%
Race ratio	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.0% American Indian and Alaska Native, 0.6%	Black or African American, 8.9% Unknown, 4.9% Hispanic or Latino, 16.2% Asian, 6.2% White, 63.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between front office supervisor and group supervisor duties and responsibilities

Front office supervisor example responsibilities.

Manage and schedule a staff of 20 including reservation agents, PBX operators, front desk agents, and bellmen.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Check VIP reservations and monitor daily operation of arrivals and/or departures.
Operate a POS system to itemize and complete an average of hundr customer purchases.
Monitor the delivery and measurement of guest service consistent with the service standards and the Marriott brand attributes.
Participate in the training of all new associates on Marriott's systems (PMS, MARSHA and GuestWare).

Group supervisor example responsibilities.

Manage the clients financials and take care of the groceries purchases and cook dinner for them.
Lead and manage a DEA enforcement task force group involve in daily enforcement and intelligence collection/dissemination activities.
Attend monthly meeting as well as ISP's, IEP's and special meetings with DRC, parents and schools.
Follow the NAEYC rules and regulations.
Work with clients in meeting ISP goals.
Supervise the production support of the ETL processes.

Front office supervisor vs group supervisor skills

Common front office supervisor skills

Reservations, 19%
Customer Service, 13%
Patients, 5%
Hotel Services, 5%
Hotel Policies, 4%
Cash Handling, 4%

Common group supervisor skills

Customer Service, 20%
Customer Satisfaction, 11%
Disciplinary Actions, 11%
Leadership, 9%
Social Work, 8%
Direct Supervision, 7%

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Office and Administrative Industry
Front Office Supervisor
Front Office Supervisor vs Group Supervisor

Updated January 8, 2025

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