Front office supervisor vs senior supervisor

The differences between front office supervisors and senior supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front office supervisor and a senior supervisor. Additionally, a senior supervisor has an average salary of $61,146, which is higher than the $37,907 average annual salary of a front office supervisor.

The top three skills for a front office supervisor include reservations, customer service and patients. The most important skills for a senior supervisor are rehabilitation, safety procedures, and continuous improvement.

Front office supervisor vs senior supervisor overview

	Front Office Supervisor	Senior Supervisor
Yearly salary	$37,907	$61,146
Hourly rate	$18.22	$29.40
Growth rate	-	6%
Number of jobs	79,675	38,600
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 57%
Average age	47	47
Years of experience	6	6

What does a front office supervisor do?

A front office supervisor is responsible for greeting customers, giving administrative assistance to fellow employees, and managing a team of personnel. This senior position manages either a team of receptionists or administrative assistants. Tasks and duties vary depending on the company's needs. Their primary tasks include training the team of personnel in providing excellent customer service, supervising their daily shift process, and efficiently resolving customer complaints and issues. Additionally, they manage office maintenance, which includes making sure all areas are clean and sufficiently stocked with essentials and supplies.

What does a senior supervisor do?

A senior supervisor is responsible for overseeing staff work and ensures that employees reach weekly or monthly quotas and other production commitments. To complete the deadlines, a senior supervisor must diligently communicate with project team leaders to ensure task completion within the agreed deadline. A senior supervisor also monitors employee productivity and provides constructive feedback. They also offer coaching to develop team members and serve as a bridge between upper management and subordinates in ways that comply with the company's vision and mission.

Front office supervisor vs senior supervisor salary

Front office supervisors and senior supervisors have different pay scales, as shown below.

	Front Office Supervisor	Senior Supervisor
Average salary	$37,907	$61,146
Salary range	Between $30,000 And $47,000	Between $35,000 And $104,000
Highest paying City	Newark, NJ	San Francisco, CA
Highest paying state	Rhode Island	New York
Best paying company	University of California, Berkeley	Western Digital
Best paying industry	Health Care	-

Differences between front office supervisor and senior supervisor education

There are a few differences between a front office supervisor and a senior supervisor in terms of educational background:

	Front Office Supervisor	Senior Supervisor
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	Cornell University	California State University - Bakersfield

Front office supervisor vs senior supervisor demographics

Here are the differences between front office supervisors' and senior supervisors' demographics:

	Front Office Supervisor	Senior Supervisor
Average age	47	47
Gender ratio	Male, 34.1% Female, 65.9%	Male, 65.8% Female, 34.2%
Race ratio	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.0% American Indian and Alaska Native, 0.6%	Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 60.8% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between front office supervisor and senior supervisor duties and responsibilities

Front office supervisor example responsibilities.

Manage and schedule a staff of 20 including reservation agents, PBX operators, front desk agents, and bellmen.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Check VIP reservations and monitor daily operation of arrivals and/or departures.
Operate a POS system to itemize and complete an average of hundr customer purchases.
Monitor the delivery and measurement of guest service consistent with the service standards and the Marriott brand attributes.
Participate in the training of all new associates on Marriott's systems (PMS, MARSHA and GuestWare).

Senior supervisor example responsibilities.

Analyze the KPIs and provide recommendation in order to attain or maintain the accepted values of KPIs.
Supervise and manage a team of 33 personnel including DOD contractors and linguist training over 3,000 soldiers on a daily basis.
Manage employment-related taxation issues including assisting clients with their annual obligations.
Manage timeliness, accuracy, and maintenance of publish content via Microsoft SharePoint.
Develop community sites within SharePoint to allow all team members to effectively manage assign inventory listings, and record keeping.
Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.

Front office supervisor vs senior supervisor skills

Common front office supervisor skills

Reservations, 19%
Customer Service, 13%
Patients, 5%
Hotel Services, 5%
Hotel Policies, 4%
Cash Handling, 4%

Common senior supervisor skills

Rehabilitation, 12%
Safety Procedures, 8%
Continuous Improvement, 6%
OSHA, 4%
SR, 4%
Logistics, 4%

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Front Office Supervisor
Front Office Supervisor vs Senior Supervisor

Updated January 8, 2025

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