Front office supervisor vs staff supervisor

The differences between front office supervisors and staff supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front office supervisor and a staff supervisor. Additionally, a staff supervisor has an average salary of $48,991, which is higher than the $37,907 average annual salary of a front office supervisor.

The top three skills for a front office supervisor include reservations, customer service and patients. The most important skills for a staff supervisor are patients, home health, and customer service.

Front office supervisor vs staff supervisor overview

	Front Office Supervisor	Staff Supervisor
Yearly salary	$37,907	$48,991
Hourly rate	$18.22	$23.55
Growth rate	-	-
Number of jobs	79,675	93,676
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 56%
Average age	47	47
Years of experience	6	6

What does a front office supervisor do?

A front office supervisor is responsible for greeting customers, giving administrative assistance to fellow employees, and managing a team of personnel. This senior position manages either a team of receptionists or administrative assistants. Tasks and duties vary depending on the company's needs. Their primary tasks include training the team of personnel in providing excellent customer service, supervising their daily shift process, and efficiently resolving customer complaints and issues. Additionally, they manage office maintenance, which includes making sure all areas are clean and sufficiently stocked with essentials and supplies.

What does a staff supervisor do?

A staff supervisor is responsible for supervising staff and organizing work procedures. Their main duty is to monitor staff. They maintain staff by recruiting, training, and coaching them. They may also gather budget information. They must have good communication skills and be team-oriented.

Front office supervisor vs staff supervisor salary

Front office supervisors and staff supervisors have different pay scales, as shown below.

	Front Office Supervisor	Staff Supervisor
Average salary	$37,907	$48,991
Salary range	Between $30,000 And $47,000	Between $34,000 And $70,000
Highest paying City	Newark, NJ	-
Highest paying state	Rhode Island	-
Best paying company	University of California, Berkeley	-
Best paying industry	Health Care	-

Differences between front office supervisor and staff supervisor education

There are a few differences between a front office supervisor and a staff supervisor in terms of educational background:

	Front Office Supervisor	Staff Supervisor
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	Cornell University	California State University - Bakersfield

Front office supervisor vs staff supervisor demographics

Here are the differences between front office supervisors' and staff supervisors' demographics:

	Front Office Supervisor	Staff Supervisor
Average age	47	47
Gender ratio	Male, 34.1% Female, 65.9%	Male, 46.7% Female, 53.3%
Race ratio	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.0% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.9% Hispanic or Latino, 17.7% Asian, 6.1% White, 60.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between front office supervisor and staff supervisor duties and responsibilities

Front office supervisor example responsibilities.

Manage and schedule a staff of 20 including reservation agents, PBX operators, front desk agents, and bellmen.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Check VIP reservations and monitor daily operation of arrivals and/or departures.
Operate a POS system to itemize and complete an average of hundr customer purchases.
Monitor the delivery and measurement of guest service consistent with the service standards and the Marriott brand attributes.
Participate in the training of all new associates on Marriott's systems (PMS, MARSHA and GuestWare).

Staff supervisor example responsibilities.

Provide administrative support to include managing and maintaining payroll for office staff member and personnel.
Demonstrate leadership and expertise managing schedules for staff and delegating projects as assigned ensuring smooth organization for attorneys.
Move up to overnight supervisor quickly.was able to implement new ideas to management to ensure customer satisfaction.
Certify instructor for employee CPR a certification.
Use POS system to settle customer payments.
Supervise the shift and run the floor scrubber.

Front office supervisor vs staff supervisor skills

Common front office supervisor skills

Reservations, 19%
Customer Service, 13%
Patients, 5%
Hotel Services, 5%
Hotel Policies, 4%
Cash Handling, 4%

Common staff supervisor skills

Patients, 18%
Home Health, 13%
Customer Service, 12%
Rehabilitation, 8%
Safety Procedures, 8%
Direct Supervision, 8%

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Office and Administrative Industry
Front Office Supervisor
Front Office Supervisor vs Staff Supervisor

Updated January 8, 2025

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