Front office supervisor vs team supervisor

The differences between front office supervisors and team supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a front office supervisor and a team supervisor. Additionally, a team supervisor has an average salary of $58,718, which is higher than the $37,907 average annual salary of a front office supervisor.

The top three skills for a front office supervisor include reservations, customer service and patients. The most important skills for a team supervisor are direct supervision, safety procedures, and sales associates.

Front office supervisor vs team supervisor overview

	Front Office Supervisor	Team Supervisor
Yearly salary	$37,907	$58,718
Hourly rate	$18.22	$28.23
Growth rate	-	-
Number of jobs	79,675	102,766
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 48%
Average age	47	47
Years of experience	6	6

What does a front office supervisor do?

A front office supervisor is responsible for greeting customers, giving administrative assistance to fellow employees, and managing a team of personnel. This senior position manages either a team of receptionists or administrative assistants. Tasks and duties vary depending on the company's needs. Their primary tasks include training the team of personnel in providing excellent customer service, supervising their daily shift process, and efficiently resolving customer complaints and issues. Additionally, they manage office maintenance, which includes making sure all areas are clean and sufficiently stocked with essentials and supplies.

What does a team supervisor do?

The responsibilities of a team supervisor depend on one's place or industry of employment. Most of the time, it is their role to oversee operations and work performance within the team, delegate tasks, set the budget and sales target, train new members of the workforce, and ensure to meet all goals while maintaining efficiency in all aspects. Furthermore, as a team supervisor, it is essential to lead and encourage the staff to their fullest potential and implement the workplace's policies.

Front office supervisor vs team supervisor salary

Front office supervisors and team supervisors have different pay scales, as shown below.

	Front Office Supervisor	Team Supervisor
Average salary	$37,907	$58,718
Salary range	Between $30,000 And $47,000	Between $37,000 And $92,000
Highest paying City	Newark, NJ	Newark, NJ
Highest paying state	Rhode Island	New Jersey
Best paying company	University of California, Berkeley	State Street
Best paying industry	Health Care	-

Differences between front office supervisor and team supervisor education

There are a few differences between a front office supervisor and a team supervisor in terms of educational background:

	Front Office Supervisor	Team Supervisor
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	Cornell University	California State University - Bakersfield

Front office supervisor vs team supervisor demographics

Here are the differences between front office supervisors' and team supervisors' demographics:

	Front Office Supervisor	Team Supervisor
Average age	47	47
Gender ratio	Male, 34.1% Female, 65.9%	Male, 58.6% Female, 41.4%
Race ratio	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.0% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.8% Hispanic or Latino, 18.4% Asian, 5.7% White, 60.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between front office supervisor and team supervisor duties and responsibilities

Front office supervisor example responsibilities.

Manage and schedule a staff of 20 including reservation agents, PBX operators, front desk agents, and bellmen.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Check VIP reservations and monitor daily operation of arrivals and/or departures.
Operate a POS system to itemize and complete an average of hundr customer purchases.
Monitor the delivery and measurement of guest service consistent with the service standards and the Marriott brand attributes.
Participate in the training of all new associates on Marriott's systems (PMS, MARSHA and GuestWare).

Team supervisor example responsibilities.

Manage a small group of people while effectively serving large amounts of food in small windows of time.
Accomplish requirements, allocating resources, scheduling and coordinating staff and assure accuracy of payroll.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Represent the payer side of WA Medicaid in medical necessity reviews against plan benefits.
Vacuum, mop, buffer floors, clean windows, take out trash, clean computer room.
Prepare PowerPoint presentations to present team metrics.

Front office supervisor vs team supervisor skills

Common front office supervisor skills

Reservations, 19%
Customer Service, 13%
Patients, 5%
Hotel Services, 5%
Hotel Policies, 4%
Cash Handling, 4%

Common team supervisor skills

Direct Supervision, 9%
Safety Procedures, 7%
Sales Associates, 6%
Lead Generation, 6%
Store Operations, 6%
Excellent Interpersonal, 5%

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Front Office Supervisor
Front Office Supervisor vs Team Supervisor

Updated January 8, 2025

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