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Greeter vs customer service attendant

The differences between greeters and customer service attendants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a greeter, becoming a customer service attendant takes usually requires 6-12 months. Additionally, a customer service attendant has an average salary of $30,946, which is higher than the $26,549 average annual salary of a greeter.

The top three skills for a greeter include cleanliness, professional appearance and customer complaints. The most important skills for a customer service attendant are strong customer service, customer service, and cleanliness.

Greeter vs customer service attendant overview

GreeterCustomer Service Attendant
Yearly salary$26,549$30,946
Hourly rate$12.76$14.88
Growth rate--4%
Number of jobs7,188292,907
Job satisfaction--
Most common degreeHigh School Diploma, 37%Bachelor's Degree, 39%
Average age4240
Years of experience212

Greeter vs customer service attendant salary

Greeters and customer service attendants have different pay scales, as shown below.

GreeterCustomer Service Attendant
Average salary$26,549$30,946
Salary rangeBetween $20,000 And $33,000Between $24,000 And $39,000
Highest paying CityLos Angeles, CASeattle, WA
Highest paying stateCaliforniaWashington
Best paying companyBertucci'sSalesforce
Best paying industryHospitalityTechnology

Differences between greeter and customer service attendant education

There are a few differences between a greeter and a customer service attendant in terms of educational background:

GreeterCustomer Service Attendant
Most common degreeHigh School Diploma, 37%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common college--

Greeter vs customer service attendant demographics

Here are the differences between greeters' and customer service attendants' demographics:

GreeterCustomer Service Attendant
Average age4240
Gender ratioMale, 34.6% Female, 65.4%Male, 48.4% Female, 51.6%
Race ratioBlack or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.1% Asian, 6.5% White, 55.8% American Indian and Alaska Native, 0.9%Black or African American, 11.1% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.8%
LGBT Percentage6%7%

Differences between greeter and customer service attendant duties and responsibilities

Greeter example responsibilities.

  • Exceed customers' expectations of service including making reservations, collecting payments and providing superior customer service.
  • Complete all aspects of POS transactions for handsets and accessories.
  • Greet and seat guests, wait tables, operate POS system cash register
  • Perform inventory control, monitor store-wide organization and cleanliness.
  • Maintain restaurant cleanliness, sanitation and ensure guests comfort.
  • Review reservations for guest's special request and special occasions and ensure effective implementation.
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Customer service attendant example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Assess customer orders for accuracy, cleanliness and organization of customer area.
  • Assist in cashiering and point of sale (POS) system procedures during busy hours.
  • Operate POS system, enter accurate amounts and totals; provide exact change for all transactions.
  • Carry and unload groceries accordingly.
  • Bag groceries and organize inventory displays.
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Greeter vs customer service attendant skills

Common greeter skills
  • Cleanliness, 13%
  • Professional Appearance, 12%
  • Customer Complaints, 7%
  • Patients, 7%
  • Reservations, 7%
  • Customer Issues, 6%
Common customer service attendant skills
  • Strong Customer Service, 57%
  • Customer Service, 16%
  • Cleanliness, 6%
  • Front Desk, 3%
  • Perform Routine Maintenance, 3%
  • CPR, 2%

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