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The differences between greeters and guest services associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a greeter, becoming a guest services associate takes usually requires 6-12 months. Additionally, a guest services associate has an average salary of $29,021, which is higher than the $26,549 average annual salary of a greeter.
The top three skills for a greeter include cleanliness, professional appearance and customer complaints. The most important skills for a guest services associate are PET, product knowledge, and guest service.
| Greeter | Guest Services Associate | |
| Yearly salary | $26,549 | $29,021 |
| Hourly rate | $12.76 | $13.95 |
| Growth rate | - | -4% |
| Number of jobs | 7,188 | 114,437 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 37% | Bachelor's Degree, 46% |
| Average age | 42 | 40 |
| Years of experience | 2 | 12 |
A greeter is a person who greets and welcomes customers and clients into an establishment. Since their job mostly is to greet customers, greeters must possess a friendly and positive attitude. Greeters must be well informed about the establishment so that they can assist and answer the inquiries of customers. They may also be required to watch the entrance door and monitor the area for theft. Greeters may work in different establishments such as department stores, malls, and also churches.
A guest services associate specializes in providing front desk assistance to guests, usually in a hotel or similar establishment. Some of their primary responsibilities are to greet clients, assign them to their rooms, process the check-in and check-outs, manage reservations, handle calls and correspondence, and fulfill requests. Aside from being the clients' primary point of contact, the associate is also responsible for coordinating with various hotel personnel to ensure that guests are satisfied with the establishment's amenities and services, all while implementing the hotel's safety policies and regulations.
Greeters and guest services associates have different pay scales, as shown below.
| Greeter | Guest Services Associate | |
| Average salary | $26,549 | $29,021 |
| Salary range | Between $20,000 And $33,000 | Between $22,000 And $37,000 |
| Highest paying City | Los Angeles, CA | San Francisco, CA |
| Highest paying state | California | Alaska |
| Best paying company | Bertucci's | Stanford University |
| Best paying industry | Hospitality | Retail |
There are a few differences between a greeter and a guest services associate in terms of educational background:
| Greeter | Guest Services Associate | |
| Most common degree | High School Diploma, 37% | Bachelor's Degree, 46% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between greeters' and guest services associates' demographics:
| Greeter | Guest Services Associate | |
| Average age | 42 | 40 |
| Gender ratio | Male, 34.6% Female, 65.4% | Male, 34.5% Female, 65.5% |
| Race ratio | Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.1% Asian, 6.5% White, 55.8% American Indian and Alaska Native, 0.9% | Black or African American, 11.7% Unknown, 5.6% Hispanic or Latino, 20.6% Asian, 6.6% White, 54.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 6% | 7% |