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Greeter vs receptionist secretary

The differences between greeters and receptionist secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a greeter and a receptionist secretary. Additionally, a receptionist secretary has an average salary of $29,343, which is higher than the $26,549 average annual salary of a greeter.

The top three skills for a greeter include cleanliness, professional appearance and customer complaints. The most important skills for a receptionist secretary are patients, data entry, and phone calls.

Greeter vs receptionist secretary overview

GreeterReceptionist Secretary
Yearly salary$26,549$29,343
Hourly rate$12.76$14.11
Growth rate--
Number of jobs7,18861,892
Job satisfaction--
Most common degreeHigh School Diploma, 37%High School Diploma, 37%
Average age4242
Years of experience22

What does a greeter do?

A greeter is a person who greets and welcomes customers and clients into an establishment. Since their job mostly is to greet customers, greeters must possess a friendly and positive attitude. Greeters must be well informed about the establishment so that they can assist and answer the inquiries of customers. They may also be required to watch the entrance door and monitor the area for theft. Greeters may work in different establishments such as department stores, malls, and also churches.

What does a receptionist secretary do?

A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.

Greeter vs receptionist secretary salary

Greeters and receptionist secretaries have different pay scales, as shown below.

GreeterReceptionist Secretary
Average salary$26,549$29,343
Salary rangeBetween $20,000 And $33,000Between $24,000 And $35,000
Highest paying CityLos Angeles, CALake Oswego, OR
Highest paying stateCaliforniaWashington
Best paying companyBertucci'sIllinois Institute of Technology
Best paying industryHospitalityGovernment

Differences between greeter and receptionist secretary education

There are a few differences between a greeter and a receptionist secretary in terms of educational background:

GreeterReceptionist Secretary
Most common degreeHigh School Diploma, 37%High School Diploma, 37%
Most common majorBusinessBusiness
Most common college--

Greeter vs receptionist secretary demographics

Here are the differences between greeters' and receptionist secretaries' demographics:

GreeterReceptionist Secretary
Average age4242
Gender ratioMale, 34.6% Female, 65.4%Male, 5.6% Female, 94.4%
Race ratioBlack or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.1% Asian, 6.5% White, 55.8% American Indian and Alaska Native, 0.9%Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 6.3% White, 56.2% American Indian and Alaska Native, 0.8%
LGBT Percentage6%6%

Differences between greeter and receptionist secretary duties and responsibilities

Greeter example responsibilities.

  • Exceed customers' expectations of service including making reservations, collecting payments and providing superior customer service.
  • Complete all aspects of POS transactions for handsets and accessories.
  • Greet and seat guests, wait tables, operate POS system cash register
  • Perform inventory control, monitor store-wide organization and cleanliness.
  • Maintain restaurant cleanliness, sanitation and ensure guests comfort.
  • Review reservations for guest's special request and special occasions and ensure effective implementation.
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Receptionist secretary example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Maintain confidential information/ HIPPA compliant.
  • Prepare PowerPoint presentations and distribute meeting materials.
  • Maintain confidentiality and release health records information following HIPPA guidelines.
  • Develop and present PowerPoint presentations to visiting dignitaries from higher headquarters.
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
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Greeter vs receptionist secretary skills

Common greeter skills
  • Cleanliness, 13%
  • Professional Appearance, 12%
  • Customer Complaints, 7%
  • Patients, 7%
  • Reservations, 7%
  • Customer Issues, 6%
Common receptionist secretary skills
  • Patients, 15%
  • Data Entry, 12%
  • Phone Calls, 11%
  • Customer Service, 9%
  • Telephone Calls, 8%
  • Appointment Scheduling, 7%

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