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The differences between guest service specialists and guest service attendants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a guest service specialist has an average salary of $32,603, which is higher than the $27,051 average annual salary of a guest service attendant.
The top three skills for a guest service specialist include front desk, patients and reservations. The most important skills for a guest service attendant are golf carts, cleanliness, and customer service.
| Guest Service Specialist | Guest Service Attendant | |
| Yearly salary | $32,603 | $27,051 |
| Hourly rate | $15.67 | $13.01 |
| Growth rate | -4% | -4% |
| Number of jobs | 210,145 | 72,078 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 50% |
| Average age | 40 | 48 |
| Years of experience | 12 | - |
Guest Service Specialists are responsible for delivering guests with front desk services. Their duties include welcoming guests during arrival, managing to check in and check out procedures, assigning rooms to guests, process payments, delivering messages, and providing information to guests such as tourist locations, restaurant recommendations, and transport logistics. They must tend to customer queries and conflicts while working closely with staff personnel and bell service in providing customer service.
The guest service attendant attends to the services of guests at the main door or lobby of an accommodation property. The attendant handles everything concerning guest arrival and departure and may even have to assist in valet parking. You are required to assist guests with their luggage and ensuring they have a pleasurable stay. In addition to that, you may be called upon to perform certain front desk duties and assist the housekeeping and security teams as well.
Guest service specialists and guest service attendants have different pay scales, as shown below.
| Guest Service Specialist | Guest Service Attendant | |
| Average salary | $32,603 | $27,051 |
| Salary range | Between $25,000 And $42,000 | Between $21,000 And $34,000 |
| Highest paying City | Washington, DC | - |
| Highest paying state | Alaska | - |
| Best paying company | Alston & Bird | - |
| Best paying industry | Retail | - |
There are a few differences between a guest service specialist and a guest service attendant in terms of educational background:
| Guest Service Specialist | Guest Service Attendant | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 50% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between guest service specialists' and guest service attendants' demographics:
| Guest Service Specialist | Guest Service Attendant | |
| Average age | 40 | 48 |
| Gender ratio | Male, 34.9% Female, 65.1% | Male, 38.3% Female, 61.7% |
| Race ratio | Black or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 19.1% Asian, 6.9% White, 55.0% American Indian and Alaska Native, 0.7% | Black or African American, 9.6% Unknown, 4.5% Hispanic or Latino, 19.1% Asian, 5.6% White, 59.8% American Indian and Alaska Native, 1.5% |
| LGBT Percentage | 7% | 4% |