Guest services associate vs customer service associate/cashier

Differences between guest services associate and customer service associate/cashier duties and responsibilities

Guest services associate example responsibilities.

• Manage the PBX telephone system by answering calls about city attractions, dining, services, policies, and directions.
• Manage crew by utilizing professional leadership skills.
• Participate in execution of marketing events such as concerts, celebrity meet and greets, giveaways, parties and tournaments.
• Process customer account payments utilizing IBM POS technology.
• Distribute all merchandise for promotional purposes and giveaways.
• Operate PBX telephone system and assist with inventory responsibilities.
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Customer service associate/cashier example responsibilities.

• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Ring up of sales, including cash, checks, credit cards, payment transactions on the POS system.
• Operate cash register and POS, provide customers with excellent an experience of the store and information on products.
• Greet customers, cash out customers, bag groceries, help customer with bags to car, and clean work area.
• Check out each customer correctly whether it are groceries, or returns in order to get them in and out quickly.
• Maintain accuracy and efficiency in all activities, including cash handling and processing and ensure cleanliness and sanitation throughout the facility.
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