Hospital admissions officer vs customer service leader

Differences between hospital admissions officer and customer service leader duties and responsibilities

Hospital admissions officer example responsibilities.

• Manage payroll hours for staff and review payroll on a bi-weekly basis.
• Assure conformance to TJC and OSHA requirements.
• Respond quickly and effectively to emergency and non-emergency situations, patrol all lot areas in security vehicle and etc.
• Maintain communications with physicians' offices and unit secretaries/nursing coordinator to ensure bed placement of direct admissions and in-patient surgery candidates.
• Maintain articulation data on PeopleSoft and design system enhancements to increase efficiency.
• Review academic credentials for eligibility to graduate study, maintain applicant files and update PeopleSoft records.
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Customer service leader example responsibilities.

• Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
• Use of multiple computer programs like word, excel, PowerPoint, PowerBooks, spreadsheets, etc.
• Assist owner with the testing and implementation of retail POS system; establish inventory, pricing, and hot key entry.
• Maintain current knowledge of Kansas Medicaid guidelines and claims processing regulations.
• Accommodate the medical needs of Medicaid and Molina beneficiaries within the immigrant community.
• Provide training to client base including operating procedural upgrades to meet ISO certification standards.
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