Hospital admissions officer vs customer service supervisor

Differences between hospital admissions officer and customer service supervisor duties and responsibilities

Hospital admissions officer example responsibilities.

• Manage payroll hours for staff and review payroll on a bi-weekly basis.
• Assure conformance to TJC and OSHA requirements.
• Respond quickly and effectively to emergency and non-emergency situations, patrol all lot areas in security vehicle and etc.
• Maintain communications with physicians' offices and unit secretaries/nursing coordinator to ensure bed placement of direct admissions and in-patient surgery candidates.
• Maintain articulation data on PeopleSoft and design system enhancements to increase efficiency.
• Review academic credentials for eligibility to graduate study, maintain applicant files and update PeopleSoft records.
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Customer service supervisor example responsibilities.

• Manage customer relationships and acting Salesforce administrator.
• Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
• Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
• Perform employee monthly/annual reviews/evaluations, payroll, and disciplinary actions.
• Develop service and performance management standards, facilitating exceptional patient experiences for patients and families of the medical center.
• Give estimates on installation of windows and doors.
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