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Hub associate vs associate customer service representative

The differences between hub associates and associate customer service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a hub associate and an associate customer service representative. Additionally, a hub associate has an average salary of $38,331, which is higher than the $35,215 average annual salary of an associate customer service representative.

The top three skills for a hub associate include customer complaints, credit card payments and computer system. The most important skills for an associate customer service representative are patients, outbound calls, and customer inquiries.

Hub associate vs associate customer service representative overview

Hub AssociateAssociate Customer Service Representative
Yearly salary$38,331$35,215
Hourly rate$18.43$16.93
Growth rate-4%-4%
Number of jobs43,233199,751
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 35%
Average age4040
Years of experience1212

Hub associate vs associate customer service representative salary

Hub associates and associate customer service representatives have different pay scales, as shown below.

Hub AssociateAssociate Customer Service Representative
Average salary$38,331$35,215
Salary rangeBetween $21,000 And $69,000Between $26,000 And $46,000
Highest paying City-Washington, DC
Highest paying state-Massachusetts
Best paying company-Deutsche Bank
Best paying industry-Finance

Differences between hub associate and associate customer service representative education

There are a few differences between a hub associate and an associate customer service representative in terms of educational background:

Hub AssociateAssociate Customer Service Representative
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common college--

Hub associate vs associate customer service representative demographics

Here are the differences between hub associates' and associate customer service representatives' demographics:

Hub AssociateAssociate Customer Service Representative
Average age4040
Gender ratioMale, 35.8% Female, 64.2%Male, 35.1% Female, 64.9%
Race ratioBlack or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 14.2% Asian, 7.2% White, 60.9% American Indian and Alaska Native, 0.7%Black or African American, 12.2% Unknown, 5.5% Hispanic or Latino, 21.0% Asian, 6.4% White, 54.2% American Indian and Alaska Native, 0.8%
LGBT Percentage7%7%

Differences between hub associate and associate customer service representative duties and responsibilities

Hub associate example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Set up missions for FSR to train military once system is installed.
  • Create PowerPoint presentation used for aerostat training in OIF and help develop the training program.
  • Test new Google applications and train operators on implementation using Chromebooks.
  • Coordinate with doctors and register nurses to develop respiratory care plans for patients and provide necessary health education training.
  • Process, execute quality control, and assist with the shipment of DVD'S.
  • Show more

Associate customer service representative example responsibilities.

  • Lead and train a group of 3+ CSRs at a time, are responsible for making change and maintaining the till.
  • Assist as a cashier handling money, checks, and credit card transactions on company's POS system.
  • Operate POS cash register, maintain thorough knowledge of store merchandise and responsible for cross selling JC Penney credit card.
  • Audit CSRs final work for errors in the data entry portion so that billing information to providers & veterans are accurate.
  • Mail updated information to patients and providers regarding benefit changes.
  • Perform computer record searches; verify merchandise warranty and relay information to internal leadership.
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Hub associate vs associate customer service representative skills

Common hub associate skills
  • Customer Complaints, 54%
  • Credit Card Payments, 29%
  • Computer System, 17%
Common associate customer service representative skills
  • Patients, 16%
  • Outbound Calls, 14%
  • Customer Inquiries, 7%
  • Customer Complaints, 7%
  • Inbound Calls, 6%
  • Customer Service, 5%

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