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Hub associate vs customer service clerk

The differences between hub associates and customer service clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a hub associate and a customer service clerk. Additionally, a hub associate has an average salary of $38,331, which is higher than the $33,566 average annual salary of a customer service clerk.

The top three skills for a hub associate include customer complaints, credit card payments and computer system. The most important skills for a customer service clerk are customer service, basic math, and front end.

Hub associate vs customer service clerk overview

Hub AssociateCustomer Service Clerk
Yearly salary$38,331$33,566
Hourly rate$18.43$16.14
Growth rate-4%-4%
Number of jobs43,233361,383
Job satisfaction--
Most common degreeBachelor's Degree, 33%High School Diploma, 32%
Average age4040
Years of experience1212

Hub associate vs customer service clerk salary

Hub associates and customer service clerks have different pay scales, as shown below.

Hub AssociateCustomer Service Clerk
Average salary$38,331$33,566
Salary rangeBetween $21,000 And $69,000Between $26,000 And $42,000
Highest paying City-Anchorage, AK
Highest paying state-Alaska
Best paying company-United States Courts
Best paying industry-Retail

Differences between hub associate and customer service clerk education

There are a few differences between a hub associate and a customer service clerk in terms of educational background:

Hub AssociateCustomer Service Clerk
Most common degreeBachelor's Degree, 33%High School Diploma, 32%
Most common majorBusinessBusiness
Most common college--

Hub associate vs customer service clerk demographics

Here are the differences between hub associates' and customer service clerks' demographics:

Hub AssociateCustomer Service Clerk
Average age4040
Gender ratioMale, 35.8% Female, 64.2%Male, 33.0% Female, 67.0%
Race ratioBlack or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 14.2% Asian, 7.2% White, 60.9% American Indian and Alaska Native, 0.7%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 22.3% Asian, 6.4% White, 53.7% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between hub associate and customer service clerk duties and responsibilities

Hub associate example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Set up missions for FSR to train military once system is installed.
  • Create PowerPoint presentation used for aerostat training in OIF and help develop the training program.
  • Test new Google applications and train operators on implementation using Chromebooks.
  • Coordinate with doctors and register nurses to develop respiratory care plans for patients and provide necessary health education training.
  • Process, execute quality control, and assist with the shipment of DVD'S.
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Customer service clerk example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Show excellence in providing customer service satisfaction by packing then delivering groceries to customers' vehicles.
  • Hone in on and strengthen problem solving, quick thinking, and math skills.
  • Support RSA authentication service for remote customer using VPN access, with RSA token.
  • Help clients identify and resolve issues pertaining, but not limit to, VPN configuration, web hosting and domain registration.
  • Operate cash register, processing transactions with cash, credit card, debit, check, food stamp and WIC coupons.
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Hub associate vs customer service clerk skills

Common hub associate skills
  • Customer Complaints, 54%
  • Credit Card Payments, 29%
  • Computer System, 17%
Common customer service clerk skills
  • Customer Service, 13%
  • Basic Math, 12%
  • Front End, 11%
  • Math, 10%
  • Cash Handling, 9%
  • Customer Inquiries, 8%

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