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Inbound sale representative vs associate sales representative

The differences between inbound sale representatives and associate sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become an inbound sale representative, becoming an associate sales representative takes usually requires 2-4 years. Additionally, an associate sales representative has an average salary of $51,007, which is higher than the $46,054 average annual salary of an inbound sale representative.

The top three skills for an inbound sale representative include excellent interpersonal, customer service and mutual funds. The most important skills for an associate sales representative are work ethic, patients, and product knowledge.

Inbound sale representative vs associate sales representative overview

Inbound Sale RepresentativeAssociate Sales Representative
Yearly salary$46,054$51,007
Hourly rate$22.14$24.52
Growth rate5%4%
Number of jobs118,186333,049
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 59%
Average age4647
Years of experience84

What does an inbound sale representative do?

An inbound sales representative is in charge of securing sales by responding to calls and correspondence from clients, ensuring efficiency and customer satisfaction. They may arrange appointments, answer inquiries, offer products and services, and discuss product specifications. There are also instances where they must perform follow-up calls on outbound transactions, process payments, or establish billing plans in adherence to the company's policies and regulations. Furthermore, an inbound sales representative must address issues and concerns from clients, resolving them promptly and efficiently.

What does an associate sales representative do?

The duties of an associate sales representative depend on one's line of work or industry of employment. Their responsibilities typically revolve around reaching out to clients through calls or door-to-door visits, offering products and services, collecting payments, addressing issues and concerns, and performing corrective measures when necessary. An associate sales representative often has a quota and deadline to reach; therefore, it is essential to be sales driven and goal-oriented. Furthermore, one must adhere to the policies and regulations of the company.

Inbound sale representative vs associate sales representative salary

Inbound sale representatives and associate sales representatives have different pay scales, as shown below.

Inbound Sale RepresentativeAssociate Sales Representative
Average salary$46,054$51,007
Salary rangeBetween $27,000 And $75,000Between $37,000 And $68,000
Highest paying CityBoston, MABoston, MA
Highest paying stateMassachusettsMassachusetts
Best paying companyAltice USAVerint
Best paying industry-Health Care

Differences between inbound sale representative and associate sales representative education

There are a few differences between an inbound sale representative and an associate sales representative in terms of educational background:

Inbound Sale RepresentativeAssociate Sales Representative
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaSUNY College of Technology at Alfred

Inbound sale representative vs associate sales representative demographics

Here are the differences between inbound sale representatives' and associate sales representatives' demographics:

Inbound Sale RepresentativeAssociate Sales Representative
Average age4647
Gender ratioMale, 46.4% Female, 53.6%Male, 50.8% Female, 49.2%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between inbound sale representative and associate sales representative duties and responsibilities

Inbound sale representative example responsibilities.

  • Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
  • Succeed at inbound sales role utilizing quick rapport building talent while upselling customers.
  • Create excellent customer service skills and multitasking, by providing professional, reliable customer service in a fast-pace working environment.
  • Perform adjustments to customers accounts in the CSG and Comtrac database.
  • Influence and sell CDV and CHSI to new and existing customers.
  • Meet customers needs and upselling by offering additional products and services base on discovery questions.
  • Show more

Associate sales representative example responsibilities.

  • Manage organization website and Facebook page; writing articles for websites and newsletters.
  • Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
  • Learned how to ask proper questions and communicate MetLife's product differentiators against competition

Inbound sale representative vs associate sales representative skills

Common inbound sale representative skills
  • Excellent Interpersonal, 21%
  • Customer Service, 10%
  • Mutual Funds, 9%
  • Excellent Organizational, 9%
  • Data Entry, 5%
  • Customer Inquiries, 5%
Common associate sales representative skills
  • Work Ethic, 16%
  • Patients, 13%
  • Product Knowledge, 12%
  • Excellent Interpersonal, 7%
  • Excellent Organizational, 4%
  • Sales Techniques, 4%

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