Inbound sale representative vs customer sales representative

Differences between inbound sale representative and customer sales representative duties and responsibilities

Inbound sale representative example responsibilities.

• Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
• Succeed at inbound sales role utilizing quick rapport building talent while upselling customers.
• Create excellent customer service skills and multitasking, by providing professional, reliable customer service in a fast-pace working environment.
• Perform adjustments to customers accounts in the CSG and Comtrac database.
• Influence and sell CDV and CHSI to new and existing customers.
• Meet customers needs and upselling by offering additional products and services base on discovery questions.
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Customer sales representative example responsibilities.

• Manage call center productivity levels by maintaining CSR schedule adherence.
• Help customers if internet are running slow, if phone are not working, and also help to troubleshoot with them.
• Practice good housekeeping methods and overall cleanliness.
• Maintain cleanliness and organization of inventory within the assigned department.
• Require to troubleshoot products and instruct customers on their proper use/warranty/options.
• Work closely with sales director on scheduling, motivation of representations and setting up promotional events.
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