Inbound sale representative vs inside sales account manager

Differences between inbound sale representative and inside sales account manager duties and responsibilities

Inbound sale representative example responsibilities.

• Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
• Succeed at inbound sales role utilizing quick rapport building talent while upselling customers.
• Create excellent customer service skills and multitasking, by providing professional, reliable customer service in a fast-pace working environment.
• Perform adjustments to customers accounts in the CSG and Comtrac database.
• Influence and sell CDV and CHSI to new and existing customers.
• Meet customers needs and upselling by offering additional products and services base on discovery questions.
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Inside sales account manager example responsibilities.

• Utilize SalesForce to manage customer activity.
• Manage CRM sales pipeline for management forecasting and proper account and opportunity management.
• Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory
• Evaluate monthly budgets and territory saturation levels quarterly while managing lease renewals through needs analysis and ROI presentations
• Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
• Construct custom dashboards and sales reports within SalesForce showing real time status.
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