Information technology analyst jobs in Caguas, PR - 53 jobs
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IT Security Analyst
Pharmpix Corporation
Information technology analyst job in Guaynabo, PR
The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations.
ESSENTIAL ROLES AND RESPONSIBILITIES
User Account Management : Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources.
Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources.
Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies.
Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions.
Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities.
Threat Intelligence : Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies.
Security Controls Implementation : Support implementing security controls, policies, and procedures.
Remediation Planning : Assist in implementing remediation plans based on findings from various security assessments.
Risk Mitigation : Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls.
Collaboration : Collaborate closely with team members to solve security-related issues and improve overall security posture.
Other Responsibilities : Perform other job-related duties as assigned.
EDUCATION & PROFESSIONAL EXPERIENCE
Bachelor's degree in computer science, InformationTechnology, Cybersecurity, or a related field.
2-4 years of hands-on experience in IT Security roles.
Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management.
Experience working in a highly regulated industry. (preferred)
LICENSURE / CERTIFICATION
Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred.
PROFESSIONAL COMPETENCIES
Skills:
Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders.
Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment.
Strong, structured, process-driven, and analytical skills.
Demonstrate skills in building relationships within departments and between departments.
Good research skills.
Knowledge:
Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls)
Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook.
Excellent knowledge of Customer Service best practices.
Strong knowledge of computer hardware, software, and networking principles.
Technical research and development knowledge are desired.
Fluency in spoken and written Spanish and English.
Abilities:
Understand existing and emerging technologies.
Understand business practices, approaches, organization, politics, and culture.
Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables.
Demonstrated ability to communicate ideas clearly and concisely to leadership.
Ability to work well as a member of a team or alone.
Willingness to take ownership of problems and follow through to completion.
Ability to prioritize and manage time.
Arrive at work promptly and consistently.
Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
PHYSICAL AND MENTAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk.
The position requires that the weight be lifted, and force is exerted up to 50 pounds.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
ENVIRONMENTAL AND WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work.
PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
$38k-53k yearly est. Auto-Apply 60d+ ago
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IT Security Analyst
Pharmpix
Information technology analyst job in Guaynabo, PR
The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations.
ESSENTIAL ROLES AND RESPONSIBILITIES
User Account Management : Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources.
Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources.
Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies.
Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions.
Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities.
Threat Intelligence : Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies.
Security Controls Implementation : Support implementing security controls, policies, and procedures.
Remediation Planning : Assist in implementing remediation plans based on findings from various security assessments.
Risk Mitigation : Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls.
Collaboration : Collaborate closely with team members to solve security-related issues and improve overall security posture.
Other Responsibilities : Perform other job-related duties as assigned.
EDUCATION & PROFESSIONAL EXPERIENCE
Bachelor's degree in computer science, InformationTechnology, Cybersecurity, or a related field.
2-4 years of hands-on experience in IT Security roles.
Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management.
Experience working in a highly regulated industry. (preferred)
LICENSURE / CERTIFICATION
Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred.
PROFESSIONAL COMPETENCIES
Skills:
Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders.
Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment.
Strong, structured, process-driven, and analytical skills.
Demonstrate skills in building relationships within departments and between departments.
Good research skills.
Knowledge:
Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls)
Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook.
Excellent knowledge of Customer Service best practices.
Strong knowledge of computer hardware, software, and networking principles.
Technical research and development knowledge are desired.
Fluency in spoken and written Spanish and English.
Abilities:
Understand existing and emerging technologies.
Understand business practices, approaches, organization, politics, and culture.
Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables.
Demonstrated ability to communicate ideas clearly and concisely to leadership.
Ability to work well as a member of a team or alone.
Willingness to take ownership of problems and follow through to completion.
Ability to prioritize and manage time.
Arrive at work promptly and consistently.
Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
PHYSICAL AND MENTAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk.
The position requires that the weight be lifted, and force is exerted up to 50 pounds.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
ENVIRONMENTAL AND WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work.
PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
$38k-53k yearly est. Auto-Apply 60d+ ago
IT Security Analyst
Tpis
Information technology analyst job in Guaynabo, PR
The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations.
ESSENTIAL ROLES AND RESPONSIBILITIES
User Account Management: Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources.
Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources.
Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies.
Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions.
Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities.
Threat Intelligence: Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies.
Security Controls Implementation: Support implementing security controls, policies, and procedures.
Remediation Planning: Assist in implementing remediation plans based on findings from various security assessments.
Risk Mitigation: Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls.
Collaboration: Collaborate closely with team members to solve security-related issues and improve overall security posture.
Other Responsibilities: Perform other job-related duties as assigned.
EDUCATION & PROFESSIONAL EXPERIENCE
Bachelor's degree in computer science, InformationTechnology, Cybersecurity, or a related field.
2-4 years of hands-on experience in IT Security roles.
Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management.
Experience working in a highly regulated industry. (preferred)
LICENSURE / CERTIFICATION
Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred.
PROFESSIONAL COMPETENCIES
Skills:
Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders.
Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment.
Strong, structured, process-driven, and analytical skills.
Demonstrate skills in building relationships within departments and between departments.
Good research skills.
Knowledge:
Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls)
Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook.
Excellent knowledge of Customer Service best practices.
Strong knowledge of computer hardware, software, and networking principles.
Technical research and development knowledge are desired.
Fluency in spoken and written Spanish and English.
Abilities:
Understand existing and emerging technologies.
Understand business practices, approaches, organization, politics, and culture.
Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables.
Demonstrated ability to communicate ideas clearly and concisely to leadership.
Ability to work well as a member of a team or alone.
Willingness to take ownership of problems and follow through to completion.
Ability to prioritize and manage time.
Arrive at work promptly and consistently.
Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
TPIS is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
$38k-53k yearly est. Auto-Apply 8d ago
IT Tech Analyst
Zenus Bank
Information technology analyst job in San Juan, PR
We are seeking an IT Tech Analyst with a strong technical background and problem-solving skills to support, maintain, and enhance our IT infrastructure and applications. This role will involve working with various technologies to ensure optimal system performance, security, and user support. The ideal candidate will be passionate about technology, eager to learn, and capable of adapting to new tools and methodologies.
Responsibilities:
Provide technical support and troubleshooting for IT systems, applications, and networks.
Monitor system performance, identify issues, and implement solutions to maintain high availability and efficiency.
Collaborate with development teams to deploy, maintain, and enhance software applications.
Assist in managing cloud-based solutions and on-premises IT infrastructure.
Ensure IT security compliance by implementing and maintaining security protocols and best practices.
Document technical processes, configurations, and troubleshooting guides for future reference.
Analyze business needs and recommend IT solutions to optimize workflows and improve productivity.
Participate in system upgrades, migrations, and integration projects.
Work closely with cross-functional teams to support IT initiatives and drive innovation.
Stay updated with emerging technologies and industry best practices.
Qualifications and Requirements
Bachelor's degree in InformationTechnology, Computer Science, or a related field (or equivalent experience).
Fully bilingual (English & Spanish) or native English speaker.
3+ years of experience in IT support, system administration, or a related technical role.
Strong knowledge of operating systems (Windows, Linux, mac OS) and troubleshooting techniques.
Experience with cloud platforms, preferably Azure (Azure Virtual Machines, Azure Active Directory, Azure Functions).
Understanding of networking principles (TCP/IP, VPNs, firewalls, DNS, DHCP).
Familiarity with IT security protocols, endpoint protection, and compliance standards.
Experience with IT service management (ITSM) tools and ticketing systems.
Strong analytical and problem-solving skills with attention to detail.
Ability to work independently and efficiently under minimal supervision.
Knowledge of scripting languages (PowerShell, Python, or Bash) is a plus.
Experience with IT automation, monitoring tools, and CI/CD pipelines is a plus.
Prior experience in financial or banking IT environments is a plus.
$38k-53k yearly est. 60d+ ago
Bilingual Help Desk Analyst
Softwareone 4.3
Information technology analyst job in Guaynabo, PR
Why SoftwareOne? Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of Employee Happiness. We are Low ego. Our leaders operate with a high level of Team but can work at Speed lead change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation.
The role
We are thrilled to announce an opportunity to join our team as:
Bilingual Help Desk Analyst
Scope: Full-time | Puerto Rico | On site
What Makes This Opportunity Unique
As a Helpdesk Support Analyst, you will be part of a fast-paced, dynamic team, focused on providing exceptional technical support and contributing to the smooth operation of our systems. This role offers an exciting opportunity to work in a company that values career growth, personal development, and teamwork. You'll be at the forefront of our commitment to delivering top-tier customer service, helping our teams work efficiently while gaining valuable experience in the IT support space.
Key Responsibilities
* Provide timely and high-quality technical support to internal users, resolving hardware, software, and system-related issues.
* Manage incoming support requests, prioritize tasks, and follow up to ensure prompt resolution of issues.
* Fix and diagnose issues related to operating systems, hardware devices, network connectivity, and software applications.
* Respond to helpdesk tickets via email, phone, or chat, offering solutions and advancing issues to higher-level support when necessary.
* Assist with system maintenance tasks and software installations as required.
* Maintain accurate documentation of support activities, including steps to resolve issues, solutions, and user guides.
* Collaborate with IT and other groups to ensure smooth IT operations and identify areas for improvement.
* Maintain an efficient support environment by adhering to standard methodologies for all helpdesk processes.
What we need to see from you
Profile Requirements
* Bachelor's degree in InformationTechnology or related field.
* Previous experience in a helpdesk or technical support role, providing on-site or remote assistance.
* Proficient in operating systems (Windows, mac OS, Linux) and resolving hardware difficulties.
Required Skills
* Proficiency in resolving hardware and software issues, including printers, VPN connections, and network-related problems.
* Familiarity with ticketing systems and incident management tools (e.g., ServiceNow, JIRA, or similar).
* Superb communication skills, with the ability to explain technical issues to non-technical users.
* Strong problem-solving skills and the ability to manage multiple tasks simultaneously.
* Ability to work under stress, prioritize tasks, and ensure timely resolution of support requests.
* English Level: B2+
Preferred Skills
* Experience with ITIL frameworks and standard processes for incident management.
* Familiarity with cloud-based platforms (e.g., Office 365, AWS) and remote support tools (e.g., TeamViewer, Remote Desktop).
* Certifications such as CompTIA A+, ITIL Foundation, or similar are a plus.
Benefits
* A unique culture with corporate values that promote a grateful and supportive work environment.
* Opportunity to develop your potential in a personalized manner according to your goals within the role.
* Economic incentive program for employee referrals for active positions.
* Recreational spaces, celebrations, and activities for your physical and mental health.
At SoftwareOne, we are committed to providing a respectful environment where equal employment opportunities are available to all applicants and team members, regardless of race, color, religion, age, gender, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
Disclaimer:
This job posting is for future opportunities and is not intended for immediate hiring. We are always looking for dedicated individuals to join our team and encourage you to submit your application. By applying, you consent to having your information stored in our talent pool for potential future openings that match your skills and experience. We appreciate your interest and will reach out if a suitable position becomes available.
Job Function
Software & Cloud
$28k-32k yearly est. Auto-Apply 60d+ ago
IT System Auditor
RSM Puerto Rico 4.4
Information technology analyst job in San Juan, PR
Our Management Consulting Division is currently evaluating reliable, high-performance service professionals that wish to join the firm as a Risk Consulting Staff
Qualifications and Skills
Bachelors degree in Information Systems, Business Administration, or related field
0-3 years of experience:
Certified Information Systems Auditor (CISA) certification is preferred, though not required
Knowledge requirements:
Familiarity with internal and general IT controls
Ability to understand risk assessments, mitigation controls and residual risk determination and management
Solid understanding of technology audits and IT security audits
Application of IT security, risk management and control frameworks (e.g. ISO, COBIT, SOX)
Interpretation and application of IT security related laws, regulations and standards
Exposure to banking, insurance, healthcare and similar IT regulations
Competence in written and spoken communications skills (primarily English)
$61k-70k yearly est. 60d+ ago
IT NOC Offering Lead
Cayuse Holdings
Information technology analyst job in San Juan, PR
**Job Title:** IT NOC Offering Lead **Cayuse Company:** Cayuse Commercial Operations **Department:** Business Development/IT **Salary:** $160,000.00 - $220,000.00 **Travel:** Less than 25% **The Work** The IT NOC Offering Lead is a dynamic, entrepreneurial leader responsible for building, launching, and scaling a high-growth NOC line of business. This is a hybrid role that combines the rapid innovation cycle and agility of a tech startup with operational excellence and revenue generation targets. The leader will drive business development from lead generation to deal closure, manage hybrid global operations (onshore/offshore), and champion the creation of new, market-disrupting service offerings.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
**Key Responsibilities**
+ **Startup & New Offering Development**
+ Product Innovation: Define the vision and roadmap for new NOC service offerings (e.g., AIOps, predictive analytics, specialized cloud monitoring services), from ideation and MVP (Minimum Viable Product) development to full market launch.
+ Market Validation: Conduct market research, competitive analysis, and client feedback loops to ensure product-market fit for all new and existing services.
+ Agile Development: Lead agile development cycles for new service features and operational enhancements, embracing rapid iteration and a "fail fast, learn faster" mindset.
+ Proof of Concept (POC) Management: Manage and execute POCs with lighthouse customers to validate new offerings and refine the service delivery model before general availability.
+ Tech Stack Selection: Drive the selection and implementation of new, cutting-edge monitoring and automation technologies to support innovative offerings and enhance efficiency.
+ **Sales & Business Development**
+ Revenue Generation: Drive the growth of the NOC as a distinct line of business by achieving assigned sales targets and increasing the annual recurring revenue (ARR) of NOC services.
+ Sales Pipeline & Lead Generation: Proactively identify and generate new leads for existing and new NOC service offerings. Build and manage a robust sales pipeline in collaboration with the core sales and marketing teams.
+ RFP Management: Lead the technical and operational response to Requests for Proposal (RFPs), ensuring compelling, accurate, and competitive proposals are submitted.
+ Deal Closure: Provide expert technical support during the sales cycle, conducting client presentations, demonstrating service capabilities, and leading technical negotiations to successfully close deals.
+ **Leadership & Team Management**
+ Lead, mentor, and develop high-performing, agile teams (onshore/offshore) capable of both stable operations and rapid innovation.
+ Define and execute a strategy for building and leveraging both onshore and offshore teams, optimizing for cost efficiency, 24/7 coverage, and specialized skill sets within a lean operational model.
+ **Network Operations & Service Delivery**
+ Oversee daily NOC operations within a fast-paced environment, ensuring scope, schedule, and quality adherence and alignment with SLAs.
+ Ensure continuous monitoring, lead incident response efforts during critical outages, and manage end-to-end service delivery for a diverse client base.
+ **Other duties as assigned.**
**Qualifications**
**Qualifications - Here's What You Need**
+ Education: Bachelor's degree in Computer Science, InformationTechnology, Business, or a related field, or equivalent work experience. MBA is a plus.
+ 7+ years of experience in network operations or managed services, with at least 3 years in a leadership role.
+ Proven track record in B2B sales, business development, or pre-sales engineering related to IT services or managed services is essential.
+ Experience managing global or geographically dispersed teams (onshore/offshore).
+ Experience in a startup, greenfield project, or new product launch environment is highly desirable.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
+ Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
+ Must be self-motivated and able to work well independently as well as on a multi-functional team.
+ Ability to handle sensitive and confidential information appropriately
+ Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
+ Strong understanding of network protocols, infrastructure (LAN/WAN), security concepts, and monitoring tools.
+ Familiarity with emerging technologies like AIOps, cloud monitoring, and automation scripting.
+ Exceptional leadership, entrepreneurial spirit, and a proactive, "owner" mindset.
+ Superior communication, presentation, negotiation, and client-facing skills.
+ Ability to thrive in ambiguity and drive clarity in a fast-paced, high-pressure environment.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Senior Managing Director**
**Working Conditions**
+ Professional remote office environment.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.**
**Pay Range**
USD $160,000.00 - USD $220,000.00 /Yr.
Submit a Referral (*********************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103676_
**Category** _Business Development_
**Position Type** _Full-Time Salary Exempt_
**Remote** _Yes_
**Clearance Required** _None_
$61k-85k yearly est. 58d ago
Information Technology Specialist
Upturn Co
Information technology analyst job in San Juan, PR
An InformationTechnology Specialist is responsible for managing and maintaining the computer systems, networks, and software used by an organization. They troubleshoot any technical issues that arise, implement security measures to protect data, and provide guidance and support to staff members who need assistance with technology-related issues. They also oversee the installation and upgrading of hardware and software, as well as the maintenance of servers and databases. The IT Specialist stays up to date on the latest technology trends and developments in order to ensure the organization remains competitive and efficient in their use of technology.
Education:
Associate or Bachelor's degree in a computer-related field with 3 years of related experience.
Minimum Years of Experience: 3 years in related experience
Certifications (Optional):
CompTIA Network+ (Plus)
Required Technologies Experience:
Microsoft Office
Firewall configuration, management, and monitoring
Antivirus configuration, management, and monitoring
Security alerts monitoring
Security hardening
VPN & Policies configuration and maintenance
WAN maintenance and monitoring
Firmware updates, hotfixes, patches, and related apps
Network equipment (firewalls, switches, routers, fiber connection, telecommunication redundancies, velocity, and circuit quality) configuration and administration
VMWare / Hyper-V virtual environment
Microsoft Server 2016, 2019, and 2022
Windows OS (Windows, 10 & 11)
Microsoft Office 2016, 2019 and 36
Equipment inventory management
Ticketing system
Interpersonal Skills:
Good verbal and writing communication skills
Good teamwork player
Proficiency in English
Fast learner
Positive attitude
Availability to work after hours
Work under pressure
Proactive
$52k-60k yearly est. 57d ago
Senior Analyst, IT Business Solutions
Cardinal Health 4.4
Information technology analyst job in San Juan, PR
**_What Application Development & Maintenance contributes to Cardinal Health_** InformationTechnology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers InformationTechnology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
**_Job Summary_**
The job will be supporting mostly the WaveMark Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware (e.g., RFID) and cloud-based software including an analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible.
The IT Analyst plays a critical role in protecting the organization's digital assets by working cross-functionally to design, implement, monitor, and enforce security processes and procedures. This position collaborates with software and hardware engineering, compliance, and other business units to ensure robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and maintaining compliance with industry standards and regulations.
**_Responsibilities:_**
+ Application Portfolio Management (APM):
+ Manage and maintain APM records (Wavemark, MarginAnalysis), ensuring data accuracy.
+ Track APM resiliency deadlines and update relevant systems (worksheets, ServiceNow).
+ Monitor Archer dashboards for upcoming deadlines and past-due remediations.
+ Facilitate status calls with stakeholders regarding application resiliency, exemptions, and remediation.
+ Collaborate with IT and business teams for APM record updates and reporting.
+ Application Security & Compliance:
+ Analyze security threats, vulnerabilities, and audit findings to prioritize remediation.
+ Collaborate with product management and development teams to plan and schedule security fixes that align with business objectives.
+ Support the integration of application logs into the SIEM and develop monitoring and alerting systems to detect potential application attacks and resiliency issues.
+ Develop and implement testing/validation processes for security system effectiveness.
+ Ensure adherence to enterprise security processes, business, regulatory, and legal requirements.
+ Assist in security incident response using SIEM and other detection platforms.
+ Review policies, procedures, system designs, and security controls against frameworks (e.g., NIST Cybersecurity Framework).
+ Support implementation and configuration of application security tools.
+ Monitor and ensure compliance with established application security standards.
+ Assist the Incident Response team with application security investigations.
+ Develop custom tools to help software teams embed security into their development processes when off-the-shelf solutions are unavailable.
**_Qualifications_**
+ 2-4 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Knowledge of SDLC and DevSecOps concepts such as CI/CD pipelines preferred
+ Experience with common application security controls including WAF preferred
+ Understanding of standard security control frameworks, including NIST Cybersecurity Framework (800-53) preferred
+ Strong analytic, troubleshooting skills; can problem solve, organize, and manage multiple tasks and projects in a health information system environment preferred
+ Able to stay objective and independent when completing assignments and consistently demonstrate the ability to hold information in confidence preferred
+ Ability to learn new software and hardware packages and adapt to changes in technology preferred.
+ Strong technical, process, and interpersonal skills to effectively analyze information systems, research and validate risks preferred.
+ Knowledge of common patterns for AuthN and AuthZ preferred
+ Experience in understanding SCA/SAST scan results and working with development teams to establish remediation plans preferred
+ Experience in creating dashboards in Splunk, Rapid7 or other equivalent tools to measure and guide application security work preferred
+ Experience with Veracode preferred
+ One or more Information Security Certifications preferred: CISSP, CISM, CCSP, CISA preferred
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $80,500 - $103,410
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/24/2026
*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$80.5k-103.4k yearly 47d ago
Advisor, Information Technology (Infrastructure)
Oriental Bank
Information technology analyst job in San Juan, PR
The Advisor, InformationTechnology is responsible for the management, administration, and evolution of the organization's technological infrastructure (on-premises, cloud, and hybrid), ensuring the availability, security, and scalability of critical services. Leads the adoption of emerging technologies and best practices to optimize IT operations and resilience. Position will be working hybrid based in San Juan, PR.
Main Duties & Responsibilities
* Plan, install, configure, and maintain infrastructure hardware, software, and services (servers, storage, networks, virtualization, cloud).
* Manage hybrid and multi-cloud environments (Azure, AWS, O365, On-premise Windows AD), including deployment automation (IaC: Terraform, Ansible, Lambda, and APIs).
* Implement and maintain virtualization solutions (VMware, Hyper-V, KVM) and container platforms (Docker, Kubernetes).
* Proactively monitor system performance, availability, and security using advanced tools (SIEM, APM, observability).
* Administer LAN, WAN, and SD-WAN networks, ensuring efficient and secure connectivity between sites and cloud services.
* Configure, maintain, and optimize network devices (switches, routers, access points) and next-generation firewalls (NGFW).
* Implement and manage dynamic routing protocols (OSPF, BGP, EIGRP) and network segmentation (VLAN, VRF).
* Oversee perimeter security, access policies, and protection against external threats.
* Apply cybersecurity policies, Zero Trust principles, and identity management (IAM).
* Coordinate audits, patch management, and incident response.
* Ensure compliance with regulated standards.
* Design, test, and maintain disaster recovery (DRP) and business continuity plans (BCP).
* Manage advanced backup solutions (on-premises and cloud), replication, and high availability.
* Evaluate, propose, and implement emerging technologies: edge computing, artificial intelligence for operations (AIOps), automation with RPA, software-defined networks (SDN), infrastructure as code (IaC), and Zero Trust security solutions.
* Lead cloud migration projects, data center modernization, and adoption of serverless architectures.
* Coordinate infrastructure projects from planning to execution and closure.
* Manage relationships with vendors, service contracts, and evaluation of new technological solutions.
* Develop and maintain technical documentation, architecture diagrams, and operational procedures.
* Promote continuous team training in new technologies and best practices.
* Provide immediate support and response to critical incidents affecting service continuity, ensuring 24/7 availability, including on-call duties and after-hours attention for major issues.
* Other duties may be assigned.
Minimum Requirements
* Bachelor's in Business Administration, InformationTechnology, Computer Science or related field required.
* Three (3) years of experience in IT Infrastructure administration (on-premises, cloud, hybrid) or related required. Banking experience preferred.
* Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
* WS/Azure/GCP, VMware, Cisco (CCNA/CCNP), Fortinet, Palo Alto, ITIL, ISO 27001 and Kubernetes certifications preferred.
* Extensive knowledge of Microsoft, Amazon Web Services, Azure, Office 365 environments, LAN, WAN, SD-WAN networks, routing protocols (OSPF, BGP, EIGRP), firewall administration, and perimeter security required.
* Proficiency in MS Office (Word, Excel, Outlook) and other business applications required.
* Excellent written and verbal communication skills in Spanish & English required.
* Excellent interpersonal skills, multitasking, teamwork, and ability to work effectively with vendors is required.
* Availability for critical incident response.
#Li-Hybrid
WORK AUTHORIZATION & ELEGIBILITY:
* Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
* Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
Recruitment Privacy Statement
Compliance Posters
#LI-Hybrid
$41k-55k yearly est. Auto-Apply 24d ago
Engineering Project Analyst II (Hybrid - Aguadilla, Puerto Rico)
RTX
Information technology analyst job in San Antonio, PR
Country:
United States of America Hybrid
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
Are you an organized, detail-oriented, and creative problem-solver? We want you to join the Product & Data Integrity team. You will support the AI & Knowledge Management group as a Project Lead/Analyst driving projects from requirements to implementation, including process improvements through innovative digital solutions, and improved experience for our data consumers. You will work directly with upper management in a diverse, global multi-disciplinary team to ensure the on-time delivery of project milestones. Candidates must have excellent communication, organizational and time management skills, strategic thinking, and overall attention to detail.
This position will sit at our Aguadilla, PR location. You must be residing in Puerto Rico at the time of starting employment. Relocation is not offered. This role is categorized as hybrid, with 3 days onsite and 2 days remote following the schedule assigned by the Manager.
What You Will Do:
Coordinate and support multiple AI projects (and teams) to drive progression, performance, status, open issues, and tasks
Guide technical teams through solution development processes, execute ad-hoc tasks as needed, and summarize sprint accomplishments to stakeholders
Provide insights to leadership through data visualization and storytelling that drive evidence-based decisions.
Collect, clean, and analyze data from multiple systems and operational processes to identify trends, usage patterns, and improvement opportunities
Collaborate with cross-functional teams to streamline processes, standardize documentation, and improve outputs
Support continuous improvement initiatives as needed
Understand context of technical data and how to appropriately normalize data into quantified performance & operational metrics to support program updates, ensuring that established priorities and budgets are achieved
Coordinate with project & program teams for any ad-hoc data related tasks
Maintain and provide analysis of trends, performance, resource cost and forecasting reports
Recommend changes to improve the efficiency of scheduling, monitoring, and reporting of projects
Monitor and assess project issues, develop resolutions to meet productivity, quality, and customer-satisfaction goals and objectives
Ensure compliance with company guidelines and internal processes.
What You Will Learn:
You will learn about our growing engineering team in Puerto Rico; What we do. Who we support. How we work.
You will learn the technologies of today and tomorrow which we count on to maintain world leadership in the aerospace industry.
You will learn why people enjoy and feel fulfilled by working in our industry.
Qualifications You Must Have:
Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 2 years of prior relevant experience or an Advanced Degree in a related field
Experience participating in projects involving solutions gathering to implementation
Experience creating and delivering presentations
Communication and presentation skills in English (verbal and written)
Qualifications We Prefer:
Data, analytics, and reporting experience; analytical and conceptual thinking skills
Ability to influence stakeholders and to determine acceptable solutions
Collaborative team player who is driven to take initiative and ownership of data, analytics, and reporting, while valuing clarity, consistency and continuous improvement.
Aerospace or Engineering industry experience
MS Office Tools Suite expertise
Experience navigating competing priorities, working multiple schedules in parallel
Strong communication skills and attention to details
Experience with data management
Experience with data visualization tools
Knowledge of best practices for data management
Understanding of Project Management Theory and Concepts
What We Offer
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds
Participation in the Employee Scholar Program (ESP)
Life insurance and disability coverage
Employee Assistance Plan, including up to 8 free counseling sessions.
And more!
Learn More & Apply Now!
Collins Aerospace, an RTX business, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Join our growing engineering team in Puerto Rico, where you will provide critical support to all Collins SBUs, working on exciting programs and projects ranging from the development of the next generation of advanced concept ejection seats to the latest technologies for the U.S. warfighter.
WE ARE REDEFINING AEROSPACE.
* Please consider the following role type definition as you apply for this role.
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$43k-57k yearly est. Auto-Apply 60d+ ago
Technical Consultant
Ncratleos
Information technology analyst job in Carolina, PR
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces list.
The Technical Consultant role focuses on activities such as evaluating, installing, unit testing, trouble-shooting and supporting software solutions based on business and operational requirements in a variety of customer-facing and internal business scenarios, associated with NCR Atleos' financial software for ATMs and cash recyclers.
Upon achieving a fundamental knowledge of NCR Atleos' software solutions, candidates will specialize into areas focusing on multi-vendor platforms, security, manageability, performance, consumer flow, transactions, maintenance (supervisor) operations and message formats. Focus on specializations will rotate periodically to create a well-rounded perspective and a deeper set of capabilities.
Candidates must work to anticipate internal and external client needs and have an overriding commitment to client satisfaction. Also, incumbents must be able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
Travel will be required throughout the US. The candidate should anticipate travel requirements of 75 percent of their time. This will typically translate into weekly trips three of the four weeks in a month. Upon being hired, you should expect that possible training will include trips to Atlanta, Dallas, or client locations across the U.S.
Installation, Troubleshooting, and/or Development skills and capabilities are a plus; however this role is not a full-time development role. Some shift work may be required.
Key Areas of Responsibility
Analyze, Install, Configure, Troubleshoot
Perform functional analysis of requirements to determine effort required to implement software in customers' environments.
Configure base software in customer's environments.
Conducting unit tests, tracking problems, and implementing changes to ensure adherence to test plan and functional requirements
Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using knowledge of system characteristics and utilizing software-based system maintenance and tracking tools.
Establish acceptance criteria and quality goals
Provides estimates, goals, standards, constraints and dependencies as input to the SOW and the software development plan
Perform QA in the end-to-end testing process for software under your stewardship:
lead analysis and resolution of software issues reported during testing
Acceptance/Certification & Pilot Support
Preparation of software for distribution to customers or networks
Ensure installability through software distribution, full bare-metal installation, local updates
Support field organization as required during lab installations, certifications, training
Lead analysis and resolve software issues found during customer acceptance testing
Production Support
Support/resolution of production issues forwarded by Level 3 Support including the creation of a hot fix as well as executing integration test prior to delivering to QA.
Basic Requirements
Bachelor's degree or equivalent accreditation in computer sciences, information systems or other technical discipline.
Technical project leadership experience organizing project resources
Experience working with Microsoft operating system technology - specifically Windows 10 and Windows 7 - including one or several off the following: installing and supporting hardware devices and drivers; installing and configuring windows applications; troubleshooting network protocols and services-including TCP/IP, Internet Information Services, and remote access; understanding of client/server application architectures.
Experience creating and leading group presentations, hosting web seminars and public speaking
Preferred Requirements
Experience working in the ATM or kiosk self-service industry
Knowledge of programming and/or direct experience in developing client applications, identifying software problems and debugging
Ideally experience in VB or VB.NET, C++, and C# is useful
Client application development experience as opposed to database application development experience is desired
Financial institution or network switch ATM operational experience
Knowledge and experience working with the CEN XFS ATM software specification
Knowledge and experience working with NDC and 912 message formats
Experience working with proprietary message formats
Experience building or integrating WebServices applications (WebSphere or IIS)
Experience working with internal tools including PSA, Confluence, and QuickBase
Experience working with any source control package, including JIRA, Subversion
Working knowledge of Agile SDLC
#LI-CB1
#LI-remote
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Full time employee benefits include:
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation
401k
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
$63k-73k yearly est. Auto-Apply 26d ago
Systems Engineer
Fortinet 4.8
Information technology analyst job in San Juan, PR
Responsibilities:
Assist in qualifying sales leads from an Engineering standpoint.
Serve as a trusted technical advisor to customers and sales teams.
Lead technically sales meetings with customers to understand their Cybersecurity challenges and requirements and align them to Fortinet solutions and services.
Be the main technical resource on sales meetings to answer and collaborate with customers around Fortinet solutions features, specifications, and functionalities.
Build cybersecurity solutions and Bill of Materials aligned to customers' needs and requirements.
Conduct technical presentations of Fortinet products and solutions.
Lead the technical sales activities like assisting partners with RFPs, RFIs, demonstrations, Proof of Concepts, ensuring Fortinet's solutions exceed customer expectations.
Act as the primary technical contact for customers and partners, collaborating closely with Account Managers, demonstrating Fortinet's valued proposition.
Be able to clearly understand, articulate and deliver Fortinet's value proposition, to customers and partners.
Be a presenter in internal or external meetings, like events, Executive Briefing Centers (EBCs), Marketing activities, or any market positioning activity.
Manage multiple opportunities effectively while maintaining exceptional customer experiences, with a great report within internal tools.
Proactively manage internal and external communications including calls, emails and chats based on the predefined SLAs.
Stay ahead of cybersecurity trends and Fortinet's product offerings.
Required Skills and experience:
3+ years of experience in Security Operations Teams (Blue Team, Red Team, SOC Manager, Senior SOC Analyst).
3+ years in Network Security (LAN/WAN and WLAN Admin/Manager) with experience with NGFW/SDWAN technologies, Large Campus and Datacenter Networking solutions.
2+ Years of experience in pre-sales engineering roles is a plus.
Deep understanding of enterprise network security architectures, industry cybersecurity frameworks, and regulations such as NIST, MITRE ATT&CK, COBIT, PCI-DSS, FERPA, HIPAA and Zero Trust.
Strong understanding of Enterprise Cybersecurity and Network Architectures. Knowledge of the following concepts: Network Security, Security Operations, Cloud Technologies, Secure Access Service Edge, Network Access Control.
Strong understanding in the following technologies and protocols: RADIUS, LDAP, PKI, IKE, Certificates, L2TP, VXLAN, IPSEC, 802.1Q, AES, SSH, TLS/SSL, SHA.
Understanding of Private and Public Cloud environments like VMWare, Hyper-V, Kubernetes, GCP, AWS, Azure, OCI, Nutanix.
Experience with modern encryption, authentication and IAM technologies
Strong understanding in the following solutions: SIEM, SOAR, EPP, is a plus
Strong communication and interpersonal skills, with ability to work effectively with technical and non-technical teams.
Strong problem-solving and analytical skills.
Professional proficient in English, being able to effectively participate in technical discussions, internal and external meetings, and written communication.
Education and Certifications:
Bachelor's Degree or equivalent experience.
CISSP, CISM, CISA, CCSP, CEH, GSEC, OSCP, TOGAF or other professional level credentials/accreditations are a plus.
Fortinet Certifications (FCP, FCSS, FCX) are a plus
Cloud Certifications from a well-known vendor is a plus.
$63k-77k yearly est. Auto-Apply 60d+ ago
Computer System Validation
Validation & Engineering Group
Information technology analyst job in Manat, PR
Validation & Engineering Group, Inc is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, among other services in Puerto Rico and USA.
Job Description
• URS development, routing for approval and DCA process • DCA Management (Request doc numbers, upload, approval and route for approval) • Systems
Impact Assessment. Be advice that Engineering impact assessment and CSV impact
assessment are two different forms. • Maximo CMMS o Data Entry into Maximo CMMS o Spare Parts(must include all necessary parts such as but not limited
to: instruments temperature/humidity, calibration form, chart recorder, fuses, relays, breakers, boards etc) o Job Plan/PM (Electrical & Mechanical) o Equipment
& Instrument Forms o Job Plan Trainings • Commissioning protocol development, routing for approval, execution and DCA process • Include a characterization
test as part of the commissioning • Commissioning protocol report development, routing for approval and DCA process • Risk assessment development,
routing for approval and DCA process • Validation Plan development/routing for approval and DCA process • IOQ protocol development, execution routing for
review/approval. Including associated completion forms per each stage(IQ, OQ) as per V-S-001 • Contractor must install data loggers for temperature and
humidity mapping • Contractor must download recorded data from data loggers to confirm that the test is in compliance with protocol requirements • Up to 3
document revisions must be included( 3 offline revision, 3 approval process revision) • Initial and final Traceability matrix development, execution, approval and
DCA process. • TM Report • VP Report • IOQ Report • Data mapping & Data flow protocol development routing for approval and associated report as
applicable including DCA management • Removal of existing control panel spare parts from CMMS system. • TOP: Turn Over Package development,
execution and completion. • SOP'S: one administrative SOP and one Operational SOP • CSV/IT job plan review to include yearly backup generation • Change
control management: development, presentation for endorsement, change action documentation and change control closing • QBAS & BAS scope: this
chamber has temperature and humidity signals that are reported to QBAS/BAS system as part of the scope contractor must: o Format and upload to DCA:
SAT, DS associated to BAS o Execute SAT with Honeywell o Develop SAT report including associated form o DCA management for SAT protocol & report
Additional Information
Positions available for Puerto Rico.
Validation and Engineering Group, Inc is an Equal Employment Opportunity employer.
$39k-57k yearly est. 60d+ ago
Project Management
Pharmeng Technology Americas
Information technology analyst job in Manat, PR
Project Manager
PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products.
At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking a Project Management for an opportunity in Arizona on site.
In this role, you will be responsible for the cost-effective and timely procurement of production materials, supplies and services directly supporting our operations. The ideal candidate will have a proven track record of building strong partnerships with suppliers and internal stakeholders. Strong communication, negotiation, planning and problem-solving skills are essential to success in this role.
Responsibilities
Objectives of this Role:
Provide guidance, Lead/co-lead projects, manage own time to meet objectives, and plan resource requirements for projects across the department.
Assure projects are completed with approved scope, budget, schedule, and alignment with the master plan.
Effectively interact with leadership and partner with Operations to establish priorities and define requirements for portfolio of projects within the assigned area.
Ensure our capital investments use the best technology, have the best outcomes for our business, and align with contemporary standards.
Serve as subject matter expert for one or more processing areas.
Interface with engineering team to ensure project compliance with applicable client standards, follow all best practices and comply with client quality standards.
Skills and Qualifications:
Bachelor of Science (BS degree in Engineering or related discipline from fully accredited institution.
Minimum of 2 years in pharmaceutical experience.
Experience in transferring products from one plant to another.
Good working knowledge of Current Good Manufacturing Practices (cGMP) and facility/equipment validation requirements.
Identify and research potential clients.
Develop and maintain client relationships.
Negotiate contract terms with clients and communicate with stakeholders.
Excellent oral and written communication skills, including presentations.
User level computer knowledge for completing documentation and email.
Company Response to Covid-19
While we serve industries deemed essential businesses, PharmEng Technology will follow safe business practices and adhere to local, state, and federal guidelines. When possible, PharmEng Technology will allow remote work from home.
EEOC Statement
At PharmEng Technology, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.
$43k-57k yearly est. Auto-Apply 60d+ ago
Information Technology Engineer
Professional Skills Developers
Information technology analyst job in San Juan, PR
Responsible for managing organizations' computer systems, including software, hardware and networks. Responsible for designing, installing, and supporting the entire system or may specialize in one area of the computer system, such as security infrastructure or telecommunications.
IT Engineers work as part of an IT team and may report to an IT manager, but the majority of their work is completed on their own. According to the Bureau of Labor Statistics, the software development sector, which includes IT Engineers, is expected to grow at an above\-average rate of 17 percent through 2024, adding an estimated 186,600 jobs to this sector during this period.
Requirements Minimum of three to five years of experience
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$45k-62k yearly est. 60d+ ago
IT Security Analyst
Pharmpix
Information technology analyst job in Guaynabo, PR
The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations.
ESSENTIAL ROLES AND RESPONSIBILITIES
User Account Management: Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources.
Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources.
Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies.
Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions.
Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities.
Threat Intelligence: Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies.
Security Controls Implementation: Support implementing security controls, policies, and procedures.
Remediation Planning: Assist in implementing remediation plans based on findings from various security assessments.
Risk Mitigation: Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls.
Collaboration: Collaborate closely with team members to solve security-related issues and improve overall security posture.
Other Responsibilities: Perform other job-related duties as assigned.
EDUCATION & PROFESSIONAL EXPERIENCE
Bachelor's degree in computer science, InformationTechnology, Cybersecurity, or a related field.
2-4 years of hands-on experience in IT Security roles.
Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management.
Experience working in a highly regulated industry. (preferred)
LICENSURE / CERTIFICATION
Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred.
PROFESSIONAL COMPETENCIES
Skills:
Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders.
Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment.
Strong, structured, process-driven, and analytical skills.
Demonstrate skills in building relationships within departments and between departments.
Good research skills.
Knowledge:
Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls)
Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook.
Excellent knowledge of Customer Service best practices.
Strong knowledge of computer hardware, software, and networking principles.
Technical research and development knowledge are desired.
Fluency in spoken and written Spanish and English.
Abilities:
Understand existing and emerging technologies.
Understand business practices, approaches, organization, politics, and culture.
Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables.
Demonstrated ability to communicate ideas clearly and concisely to leadership.
Ability to work well as a member of a team or alone.
Willingness to take ownership of problems and follow through to completion.
Ability to prioritize and manage time.
Arrive at work promptly and consistently.
Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
PHYSICAL AND MENTAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk.
The position requires that the weight be lifted, and force is exerted up to 50 pounds.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
ENVIRONMENTAL AND WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work.
PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
$38k-53k yearly est. Auto-Apply 60d+ ago
Information Technology Specialist-Cerrado
Upturn Co
Information technology analyst job in San Juan, PR
An InformationTechnology Specialist is responsible for managing and maintaining the computer systems, networks, and software used by an organization. They troubleshoot any technical issues that arise, implement security measures to protect data, and provide guidance and support to staff members who need assistance with technology-related issues. They also oversee the installation and upgrading of hardware and software, as well as the maintenance of servers and databases. The IT Specialist stays up to date on the latest technology trends and developments in order to ensure the organization remains competitive and efficient in their use of technology.
Education:
Associate or Bachelor's degree in a computer-related field with 3 years of related experience.
Minimum Years of Experience: 3 years in related experience
Certifications (Optional):
CompTIA Network+ (Plus)
Required Technologies Experience:
Microsoft Office
Firewall configuration, management, and monitoring
Antivirus configuration, management, and monitoring
Security alerts monitoring
Security hardening
VPN & Policies configuration and maintenance
WAN maintenance and monitoring
Firmware updates, hotfixes, patches, and related apps
Network equipment (firewalls, switches, routers, fiber connection, telecommunication redundancies, velocity, and circuit quality) configuration and administration
VMWare / Hyper-V virtual environment
Microsoft Server 2016, 2019, and 2022
Windows OS (Windows, 10 & 11)
Microsoft Office 2016, 2019 and 36
Equipment inventory management
Ticketing system
Interpersonal Skills:
Good verbal and writing communication skills
Good teamwork player
Proficiency in English
Fast learner
Positive attitude
Availability to work after hours
Work under pressure
Proactive
$52k-60k yearly est. 60d+ ago
Senior Consultant, IT Strategy Planning/Execution
Cardinal Health 4.4
Information technology analyst job in San Juan, PR
**_What Strategic Planning/Execution contributes to Cardinal Health_** Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders.
The Senior Strategy Consultant is a pivotal role in Technology Strategy and Execution responsible for shaping and driving the strategic direction of Global Technology Business Services (GTBS) initiatives across the organization. As an individual contributor within Technology Strategy and Execution, you will work closely with senior GTBS leadership, business units, and GTBS teams to ensure alignment of technology initiatives with the overall business strategy. This role requires a deep understanding of enterprise architecture, emerging technologies, and business processes to develop and implement strategic roadmaps that enhance business performance.
**_Responsibilities_**
+ Strategic Planning: Develop and maintain the GTBS technology strategy, ensuring alignment with business goals and objectives. Identify opportunities for leveraging technology to improve business outcomes. Contributes to budgeting and estimation of Strategic initiatives to generate investment requests for financial planning.
+ Stakeholder Engagement: Collaborate with senior leadership, business unit leaders, and GTBS teams to gather insights and ensure the technology strategy meets business needs. Act as a trusted advisor on GTBS strategy and digital transformation.
+ Technology Roadmap: Design and share technology roadmaps that align with the enterprise's strategic goals. Identify key initiatives, dependencies, and resource requirements.
+ Innovation and Emerging Technologies: Monitor industry trends, emerging technologies, and best practices to identify opportunities for innovation. Provide thought leadership on the adoption of new technologies that can drive business growth.
+ Enterprise Architecture: Work closely with the enterprise architecture team to ensure that GTBS technology strategy is effectively translated into technical architecture and implementation plans.
+ Performance Measurement: Develop and use metrics to evaluate the effectiveness of the GTBS technology strategy, adjusting as necessary to meet evolving business needs.
+ Risk Management: Identify potential risks and challenges associated with GTBS technology initiatives and develop mitigation strategies. Ensure compliance with regulatory requirements and industry standards.
+ Communication: Develop clear, concise, and compelling presentations and reports for senior management, outlining GTBS strategies, progress, and outcomes. Facilitate cross-functional team meetings with business and technology stakeholders to ensure communication and guidance are provided.
+ Software Vendor Market Insights: Conduct research and deliver key insights on selected software vendors, including but not limited to, changing pricing models, negative industry behaviors, and upgrade/retirement plans that may influence our software purchase and renewal strategies. Raise risks and concerns as they arise with key incumbent vendors to ensure the opportunity for GTBS to review and take action as needed.
**_Qualifications_**
+ 8-12 years of experience in IT strategy, enterprise architecture, or a related field, with at least 3 years in a strategic planning role, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Strong understanding of enterprise IT infrastructure, cloud computing, enterprise resource management applications including experience with distribution and manufacturing systems, cybersecurity, and digital transformation.
+ Proven experience in strategic planning and roadmap development.
+ Excellent communication, presentation, and interpersonal skills.
+ Outstanding time management and organization skills with ability to work across multiple job levels to achieve results.
+ Ability to influence and engage with senior leadership and business stakeholders.
+ Strong analytical and problem-solving skills with a focus on delivering measurable business outcomes.
+ In-depth understanding of healthcare industry standards, compliance standards, and best practices in IT management.
+ Certifications: Relevant certifications such as TOGAF or PMP are a plus.
+ Strong research skills, providing key software market insights on targeted vendors. Ability to stay informed and provide succinct escalations as appropriate.
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**Anticipated salary range:** $105,100 - $150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/11/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-Remote
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$105.1k-150.1k yearly 60d ago
Advisor, Information Technology (Solutions Architect)
Oriental Bank
Information technology analyst job in San Juan, PR
Oriental is looking for a seasoned professional with deep expertise in automation, artificial intelligence (AI), and Robotic Process Automation (RPA) to lead the design and implementation of intelligent automation solutions. The Advisor, InformationTechnology (Solutions Architect) will focus on leveraging platforms such as Robocorp, Sema4.ai, and Microsoft Power Automate to streamline business processes, improve efficiency, and drive innovation through the integration of AI technologies. Position will be working hybrid based in San Juan, PR.
Main Duties & Responsibilities
* Architect and implement scalable automation solutions using Robocorp, Sema4.ai, and/or Power Automate.
* Collaborate with business and technical stakeholders to identify automation and AI opportunities and define solution roadmaps.
* Develop reusable automation components and frameworks that align with enterprise architecture standards.
* Ensure automation solutions are secure, compliant, and integrated with existing systems.
* Stay current with emerging AI and automation technologies and recommend enhancements to existing processes.
* Other duties may be assigned.
Minimum Requirements
* Bachelor's degree in Computer Science, Information Systems, or related field required.
* Five (5) years of experience as a Solutions Architect or System Architect, with at least 2 years in automation and RPA required.
* Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
* Hands-on experience with Robocorp, Sema4.ai, and Power Automate required.
* Strong understanding of API integrations, scripting (Python), and cloud platforms (AWS, Azure, or GCP), required.
* Excellent communication, problem-solving, and stakeholder management skills required.
* Knowledge of AI technologies such as large language models (LLMs), intelligent document processing (IDP), and decision automation systems, preferred.
* Excellent written and verbal communication skills in both English and Spanish, with the ability to explain complex data-driven findings to non-technical stakeholders required
#Li-Hybrid
WORK AUTHORIZATION & ELEGIBILITY:
* Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
* Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
Recruitment Privacy Statement
Compliance Posters
#LI-Hybrid
$41k-55k yearly est. Auto-Apply 60d+ ago
Learn more about information technology analyst jobs
How much does an information technology analyst earn in Caguas, PR?
The average information technology analyst in Caguas, PR earns between $33,000 and $62,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.
Average information technology analyst salary in Caguas, PR