Information technology analyst jobs in Cartersville, GA - 877 jobs

Posting Type Hybrid/Remote Relativity's Problem Management is seeking a Technical Business Analyst who excels at using data analytics to uncover trends in quality, client workflows, product performance and efficiency. Your insights will help drive improvements in customer experience, operational excellence, and product strategy. You'll work in a fast-paced environment at the intersection of DevOps, cloud computing, big data, and AI. Job Description and Requirements Key Responsibilities Analyze multi-dimensional data toidentifytrends, root causes, and actionable insights. Build dashboards, reports, and data models that support investigations and data-driven decision-making. Partner with product, engineering, and service delivery teams toidentifyprocess optimization and product enhancement opportunities. Recommend and champion modern automation tools and practices. Balance research, customer feedback, stakeholder requirements, and timelines to deliver effective, scalable solutions. Apply knowledge of Agile,SDLC,CI/CD, and RelativityOneinfrastructure to guide analysis and recommendations. Minimum Qualifications Experience within the technology industry, ideally in a technical or data-centric role. Highly-developedcommunication, presentation, and cross-functional collaboration skills. Creative problem-solving and analytical thinking. Proficiencyin database design, data architecture, data mining, and data visualization. Solid experience with SQL, SDLCconceptsand/or software testing practices. Ability to translate technical insights for non-technical stakeholders Preferred Qualifications BS/BA in Computer Science, Engineering, Information Systems, Business IT, or equivalent experience. Microsoft Certified Solutions Expert (MCSE) or equivalent analytics/data certification. 4+ years of relevant experience. Hands-on experience with CI/CD toolingand deployment processes. Familiarity with Tableau, Jira, and Salesforce. Demonstrated ability to scale tools and processes across large organizations. Experience with cloud platforms, cloud-native distributed systems, and large-scale SQL environments. Knowledge of.NET (C#), Microsoft SQL Server, Microsoft Azure, Kubernetestechnologies. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $82,000 and $122,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Customer Service, Information Technology (IT) Services, IT Service Management (ITSM), Process Improvements, Project Management, Risk Management, Service Level Agreement (SLA), Service Levels, Services Management, Vendor Management

Guided Search Partners is an Executive Search firm that is built on the principles of Trust, Transparency, Specialization, and True Long-term Relationships. Our goal is to provide the best experience for both our clients and candidates. We specialize in delivering the upper echelon of candidates in the markets that we serve. Opportunity Description Our client is growing manufacturing company. They have robust systems with a strong collaborative team. The Technical Analyst is a corporate role and sits on a small, collaborative team. This team reviews designs for customers, ensures technical specifications, creates installation guides, publications and manages everything through their database. Qualifications BS Engineering preferred 1+ years of experience in Design / Drafting Blue Beam and AutoCAD is a plus Capable of reading prints Construction industry experience preferred - any touch point to the building industry Please apply directly If this is an opportunity you'd like to explore further. If you or someone you know is looking for other opportunities in the plastics industry, please email us directly at *********************************** to get connected with an expert in the space!

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Are you ready to make a meaningful impact by evaluating and enhancing risk management, operations, and governance processes? At Ciena, we are committed to innovation, collaboration, and excellence. We are seeking a talented IT Audit Specialist to join our Internal Audit team, where your expertise will contribute to shaping our control environment while supporting the Audit Committee and management. This role offers a dynamic blend of individual and team leadership responsibilities, with opportunities for domestic and international travel up to 10%. How You Will Contribute: Plan, manage, and execute complex IT-related, Sarbanes-Oxley, and operational audit projects in alignment with the Institute of Internal Auditors (IIA) Professional Practices Framework. Conduct or lead IT risk assessments, developing detailed audit programs and tests using industry-standard models such as COSO, NIST, COBIT, and ITIL. Enhance audit testing techniques by leveraging artificial intelligence (AI), data analytics, and continuous monitoring/auditing tools. Perform IT audits to ensure compliance with regulations, cybersecurity standards, policies, and procedures, while identifying opportunities for operational improvement. Oversee audit engagements, ensuring timely execution, milestone achievement, and high-quality documentation of fieldwork. Evaluate internal control environments, assessing the efficiency and effectiveness of IT processes and systems. Draft concise, accurate, and fact-based audit reports, identifying deficiencies and recommending actionable improvements. Collaborate across all organizational levels to secure management commitment for issue resolution and advise on risk and control evaluations for new or revised processes. The Must Haves: Bachelor's degree in Information Systems, Computer Science, or a related discipline (MBA preferred). 5-6 years of IT-related internal or external audit experience (Big 4 experience preferred). In-depth knowledge of IT operations, networks, applications, cybersecurity, and Active Directory. Proficiency in Sarbanes-Oxley IT General Computer Controls, COSO, ISO 27001, COBIT, NIST, and ITIL models. Familiarity with data analytics, automation, and AI technologies for audit purposes. Strong interpersonal, oral, and written communication skills combined with excellent analytical capabilities. Professional certifications such as CISA, CISSP, CIA, CISM, or ISO 27001 audit experience preferred. Nice to Haves: Familiarity with Oracle or similar ERP systems and Oracle/SQL databases. Experience with audit tools like Onspring and AuditBoard. Knowledge of cloud and outsourced vendor risks, controls, and audit approaches. Vendor audit experience and understanding of AI testing techniques and tools. Highly ethical, team-oriented, inquisitive, and logical with a self-directed problem-solving mindset. Pay Range: The annual pay range for this position is $81,600 - $120,000. #LI-SG Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Sr. Online Analyst- Hybrid- Contract Excellent opportunity to build your career with a large, well-established company. We're seeking a proactive, detail-oriented professional to join a fast-paced and collaborative team environment. In this role, you'll support incoming requests from cross-functional partner teams. You will spend most of your time working in the Qualtrics platform. RESPONSIBILITIES: Design, build, launch, and manage online surveys using the Qualtrics platform Develop dashboards and deliver actionable reporting and insights to leadership Collaborate with cross-functional partners to gather requirements and support business objectives You will be contributing to building a best-in-class customer experience to improve conversion, drive traffic, and grow sales. Enjoy a casual dress code, dynamic and high-energy team members, and the ability to learn and execute business skills from an industry leader! This is a 10 month contract position in Atlanta with the possibility to extend or convert to associate. In this role you will be working in a hybrid model. REQUIRED SKILLS: 2+ years of professional experience using the Qualtrics platform, including survey creation and dashboarding Retail or E-commerce or another customer-facing industry experience Proficiency in basic Excel functions Strong written and verbal communication skills Bachelor's degree required Must be authorized to work in the U.S./Sponsorships are not available

*Helpdesk Support Analyst - Contract-to-Hire* *Overview* A major healthcare organization is seeking additional Helpdesk Support Analysts to assist their growing IT support needs. This is a contract-to-hire role offering strong longterm career potential, internal growth opportunities, and competitive pay once converted to full-time. *What You'll Do* * Provide phone-based technical support to internal employees * Assist users with VPN issues and remote-access setup * Troubleshoot Windows, Active Directory, and general connectivity problems * Work within a ticketing system (ServiceNow experience is a plus) * Follow scripts and processes to move users efficiently through the support queue * Deliver polished, professional, and clear communication at all times *Top Skills Needed* * *Strong customer service skills* - especially over the phone * *Experience with VPN and remote-access troubleshooting* * *Helpdesk or IT support experience*, including ticket handling * Familiarity with *Windows*, *Active Directory*, and general troubleshooting * Professional, articulate, and logical communication style *Shift Details* Training (first 1-4 weeks): *Onsite, Monday-Friday, 8am-5pm* After training, shifts may include: * Sun-Thurs, 8:30am-5pm * Mon-Fri, 7am-3:30pm * Tues-Sat, 7am-3:30pm or 6:30am-3pm *Location* Sandy Springs, GA (Training onsite; role may be remote afterward depending on business needs) *Compensation* * Contract-to-hire * Conversion range: *$25/hr* *Requirements* * Entry-level experience welcome * Excellent communication and professionalism * Ability to pass a drug test *Work Environment* * IT team is primarily remote but may be asked to come onsite as needed * Strong internal promotion culture * Full-time employees receive overtime at time-and-a-half, excellent benefits, and pension plans *Interview Process* * *One-step interview* with manager and director *Job Type & Location* This is a Contract to Hire position based out of Sandy Springs, GA. *Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Sandy Springs,GA. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description The AV Operations and Events Engineer delivers premium, white-glove AV and event support for executives and high-profile stakeholders. This role combines deep technical expertise with exceptional customer service, ensuring flawless experiences for onsite and offsite events, live broadcasts, and hybrid meetings. The engineer acts as a trusted partner, anticipating needs and resolving issues with speed and professionalism. Key Responsibilities Event Support: Lead AV setup and technical execution for onsite and offsite events, including executive town halls, global meetings, and board sessions. Perform pre-event checks, system validation, and live troubleshooting during high-profile events. AV Operations: Provide advanced troubleshooting (L2) for AV systems, including video conferencing platforms (Microsoft Teams Rooms, Cisco, Zoom). Monitor AV environments using tools like Viopta, TAC, Teams Admin Center, and implement proactive fixes. Manage AV asset lifecycle, inventory, and health dashboards for global offices. Collaboration & Escalation: Coordinate with Event Operations, Executive IT Support, and AV Engineering (L3) for escalations and system upgrades. Interface with vendors for RMAs, warranty claims, and complex troubleshooting. Standardization & Documentation: Maintain and update AV operations documentation, troubleshooting playbooks, and event runbooks. Drive consistency in AV deployments and operational practices across regions. Innovation & Continuous Improvement: Participate in testing new AV solutions, firmware updates, and next-gen technology pilots. Contribute to process improvement initiatives to reduce MTTR and enhance user experience. Customer Service Excellence: Deliver exceptional service with clear communication, empathy, and professionalism. Act as a trusted advisor for executives and event stakeholders, ensuring confidence in AV systems and processes. Core Competencies Technical Mastery: Advanced AV troubleshooting and system optimization. Event Readiness: Ability to anticipate and resolve issues during live events. Customer Excellence: Delivering premium support for executives and stakeholders. Collaboration: Partnering with cross-functional teams for seamless execution. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications Bachelors degree, OR 3+ years of relevant work experience Preferred Qualifications 2 or more years of work experience Experience with AV setup and technical execution for onsite and offsite events, including executive town halls, global meetings, and board sessions. Experience performing pre-event checks, system validation, and live troubleshooting during high-profile events. Experience providing advanced troubleshooting (L2) for AV systems, including video conferencing platforms (Microsoft Teams Rooms, Cisco, Zoom). Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this positionis $83,100.00 to $129,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

- Works with the lottery and sports betting system including both the retail and web-based channels - Understands and specifies system requirements by understanding the customer's needs - identifying and analyzing system problems and understanding industry standards - Understands and specifies interfaces between system components in enterprise environment - Validates results by reviewing test cases and test execution - Preparing/making presentations for clients and introducing/teaching system functions to colleagues through internal training salary range: 1.2 - 1.3 Million Hungarian Forint monthly (x14 monthly payments per year) which equates to 16,800,000.0 - 18,200,000.0 HUF Annually. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - complex and diverse business processes and requirements - write functional specifications of at least 10 pages or use modelling techniques of similar complexity - strong communication skills (with business clients in international enterprise environments) - experience with transaction-based systems - relational database concepts (or SQL language) is confident - personal initiative, high level of quality awareness, accuracy and team spirit

The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school's technology to a new level while at the same time improving and maintaining customer support. The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision. *****Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks Duties & Responsibilities Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems Ensure all documentation is properly maintained and updated in a timely manner. Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters. Monitoring and maintaining network connections to connected devices such as printers, switches, servers, and wireless access points. Expectations Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems. Strong verbal and written communication skills. Must be customer service and detail oriented. Qualifications Minimum of 5 years experience in a closely related position providing technical support, troubleshooting, and escalations for a school environment. Experience Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks. Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus) Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus. Microsoft Office 365 (Teams is a Plus) Server Hardware Knowledge of Centralized Service Tools for Auditing, Helpdesk, and Asset Management Certification: Apple or Microsoft Technology and/or CompTIA certification(s) preferred Google Admin Certification or equivalent experience preferred Education: BS degree in Information Technology, Computer Science, Engineering, a relevant field or equivalent experience Experience: A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments Working in academic environment: 2 years (Preferred) Administering Chromebook: 2 years (Preferred) Apple/Mac device: 2 years (Preferred) Google Education: 2 years (Preferred) Mobile Device Management: 2 years (Preferred) WordPress: 2 years (Preferred)

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Our technology organization is transforming how we work at WestRock. We align with our businesses to deliver innovative solutions that: * Address specific business challenges, integrate processes, and create great experiences * Connect our work to shared goals that propel WestRock forward in the Digital Age * Imagine how technology can advance the way we work by using disruptive technology We are looking for forward-thinking technologists who can accelerate our focus areas, such as building stronger foundational technology capabilities, reducing complexity, employing digital transformation concepts, and leveraging disruptive technology. The Opportunity WestRock has embarked on the One WestRock Business Systems Transformation initiative, a multi-year program aligned to our Path to One goal to become the world's best paper and packaging company by 2025. The #O9 Supply Planning IT Analyst# position is a part of our IT and Digital Business Systems Transformation technology team, responsible for the overall technology #FTP IT# workstream. This role will serve as a trusted partner, advisor, and thought leader on the future state technology landscape (ERP and legacy systems environment), and systems implementation. This position will be responsible for designing, configuring & delivering key functional use cases for O9 Supply Planning. The Opportunity * Help with Configuration & setup of O9 Enterprise Modeler by creating, constructing, and modifying an Enterprise Planning Model * Experience with strategic planning, financial planning, medium-term, and tactical or operational planning within Supply chain management * A solid understanding of supply chain planning concepts, including network planning, Optimization, Distribution Planning, Master Planning, and Sales and operations planning (S&OP). * Experience with constraint-based planning, infinite planning, and rough cut capacity planning * Experience with the entire lifecycle of a supply chain planning solution implementation, including business requirement gathering, solution design & build, UAT/SIT, go-live/cutover, and value realization. * Experience using agile methodology to deliver large-scale enterprise implementations. * Experience in integrating multiple ERP systems and implementing an end-to-end supply chain solution How Will You Impact WestRock * Help Westrock Demand planning team improve forecast accuracy, system adaptability, and simplify business processes with demand planning architecture. * Deliver key functional use cases for Supply Planning in the O9 Supply Planning tool * Configuring o9 for Constrained Plan, Master & Aggregate Supply Planning, Safety Stock, Transactional Data Flow, Plan Parameters, Requirements Plan, Capacity Planning * Monitor batch jobs and troubleshoot issues related to data and system bugs. * Achieve BU reporting SLA's and recommend improvements on KPI's and delivery of these reports. * Understand Planning Parameters, and their impact on the Supply Chain Solver (SCS) runs, O9 batch orchestration. * Matching demand and Supply by using O9 Supply Chain Solver (SCS) by configuring SCS to execute the most efficient plan by adhering to the business priorities/rules such as Demand/Customer Priorities, Inventory Policies, and Demand Fulfilment. What You Need To Succeed * Experience with supply chain planning tools like O9 IBP (preferred), JDA or SAP IBP, or Kinaxis * Experience in configuring planning levels, attributes, master data dimensions, and batch job management * Experience with gathering requirements and writing or reviewing FSD, KDD, and Solution design documents * Experience with expert understanding of demand planning, statistical forecast generation, aggregation, and disaggregation. * Collaborate with project managers to document issues, risks, action items, and project team decisions from project meetings. * Provide training and support to end-users on the new supply planning tools. * Develop and execute projects to optimize supply chain operations and ensure alignment with business goals. * Work with cross-functional teams, IT, and business stakeholders to ensure the successful planning and execution of the project. * Support end-user training * Identify and document data requirements needed to enable aligned to-be business processes, such as network planning, inventory, Optimization, logistics, and other operations/supply chain data. * Analysis of necessary data from sources like ERP systems, Data Lake, Excel sheets, and others. Where data is not available, partner with Westrock business points of contact to create missing data elements. * Support the Integration strategy and workshop sessions for O9 supply planning What We Offer * Corporate culture based on integrity, respect, accountability, and excellence * Comprehensive training with numerous learning and development opportunities * An attractive salary reflecting skills, competencies, and potential * A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of the daily work. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Job Description OnPay is a fast-growing software company headquartered in Atlanta, offering a modern cloud-based payroll, HR, and benefits solution for small to midsize businesses. We're currently seeking talented and curious individuals to join our team. We want to hear from you if you are interested in joining an exciting and fast-growing company! Learn more at OnPay.com We're on a mission to combine excellent customer service with payroll expertise and superb technology - and we are scaling fast as we've just raised $100 million in growth funding led by Carrick Capital Partners. If you're someone who thrives in a fast-moving environment and loves helping businesses succeed, this is the perfect time to join a high-growth SaaS company that's redefining what payroll software should be. The Role As the IT Systems Administrator, you will be the go-to person for day-to-day technology support. This role is hands-on and focused on keeping teams productive by setting up and maintaining hardware/software, providing timely support to both local and remote team members to resolve any IT issues. This role will also assist in managing inventory of all technology, documenting processes, and reviewing vendors/software. This position will be considered in-office full-time (5 days/week) and is perfect for someone with a strong mix of customer service skills and technical knowledge who enjoys solving problems and ensuring things work smoothly. What You'll Do Provide hands-on support for team members in the office and remote staff (hardware, software, connectivity, and account access). Set up, configure, and troubleshoot devices such as laptops, printers, and video meeting hardware. Assist with user account setup, onboarding, and offboarding processes. Manage procurement of hardware, software, and IT supplies Maintain accurate inventory of company hardware and software licenses. Troubleshoot common IT issues such as connectivity, printing, application access, and account lockouts. Ship, receive, and repurpose/recycle IT equipment for remote and in-office team members. Continuously analyze the current processes, technologies, and vendors to identify areas for improvement Guides users through diagnostic and troubleshooting processes, which may include the use of diagnostic tools and software and/or following verbal instructions. Document IT processes, troubleshooting steps, and common issues in an easy-to-follow format. Collaborates with colleagues to research and resolve problems. Stay current on IT best practices and basic security awareness. Performs other related duties as assigned. What You Bring 1-3 years of IT support/help desk experience (or equivalent hands-on experience). Strong troubleshooting skills with hardware, software, and connectivity issues. Customer-service mindset: clear communication, patience, and professionalism when working with non-technical users. Comfortable working independently in-office while also supporting remote teams. Organizational skills for tracking inventory and documenting processes. Ability to manage multiple requests and prioritize effectively. Familiarity with Windows and mac OS environments, Microsoft 365, Google Workspace, Jamf, and common business applications. Experience with device management services, strongly preferred Proficiency with mac OS computers required Must be dependable and self-disciplined with a strong work ethic Solid analytical skills, ability to learn at a fast pace Must be willing to commute to the office full-time Why OnPay? Momentum that matters: We're backed by over $100MM in new funding and scaling rapidly. Market-leading product: OnPay consistently ranks among the highest-rated payroll solutions, earning top marks for usability, customer satisfaction, and support. Competitive compensation: Base salary + bonus + stock options = real upside for high performers. Comprehensive benefits: 4 weeks PTO + paid holidays, Medical/Dental/Vision, Short- & Long-Term Disability, Life Insurance, Fertility Benefits, Parental Leave, and a 401(k) with company match. Growth culture: Join a team with deep employee benefits experience, payroll expertise, market momentum, and a genuine commitment to helping employees grow their careers. Client-first ethos: OnPay is built on a culture of transparency and service - from our transparent pricing to our commitment to making small business simpler. Location & Compensation Atlanta HQ (In-Office 5 days per week) Compensation includes a salary range of $84,850 and $89,563. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At OnPay, recruiters only direct candidates to apply through our official career page at careers.onpay.com Recruiters will never request payments or ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from OnPay, please email ***************** OnPay is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We want candidates from multiple backgrounds and lifestyles to create a broader set of perspectives. We make all employment decisions without regard to gender, sexual orientation, gender identity, race, color, religion, age, pregnancy, national origin, veteran status, disability, or any other classification protected by applicable laws.

Classic Collision is now hiring an IT Support Technician. The IT Support Technician will be responsible for imaging and reimaging laptops per unique specifications, testing all builds and peripheral equipment and arranging for delivery of equipment in a very fast paced and busy professional services environment. The IT Support Technician will also be responsible for answering, commenting, and replying to open tickets during downtime. Be a part of a rapidly growing company known for exceptional quality and impressive customer service in the collision industry. We offer competitive pay along with a complete benefits package Responds to user inquiries and diagnoses issues through effective communication. Manages a streamlined problem-solving process encompassing problem identification, research, isolation, resolution, and follow-up actions. Addresses intricate technical problems by conducting thorough research and providing effective solutions. Offers technical support via phone calls, emails, and user requests, ensuring prompt assistance. Records, monitors, and tracks issues meticulously to ensure timely and effective resolution. Provides advanced support to end users for PC, server, or mainframe applications and hardware. Collaborates with network services, software systems engineering, and applications development teams to restore services and identify core issues. Reproduces user problems to troubleshoot operational challenges successfully. Proposes system modifications to minimize user-related problems. Handles equipment returns onsite by conducting cleanup, testing, reimaging, and returning to inventory (Windows PCs). Performs onsite asset tagging and conducts inventory counts for existing stock (must be able to lift up to 50lbs without assistance). Contributes to knowledge management by creating articles. After resolving an incident, documents the process as a knowledge management article for future reference, stored in Remedy. May receive training for Critical Incident Response, Account Management, or Problem Management responsibilities. Qualifications for IT Tier 2 Support Technician (Hybrid): Education: High School Diploma or equivalent. Some college coursework is a plus. Experience: Minimum of 1 year of experience in a helpdesk or IT support role. Skills and Abilities: Strong technical expertise in IT support and troubleshooting. Excellent communication skills, both verbal and written. Proficient problem-solving abilities. Detail-oriented with a focus on issue tracking and documentation. Adept at collaborating with cross-functional teams. Competence in equipment management. Ability and willingness to travel as required for on-site support. These qualifications are essential for success in the IT Tier 1 Support Technician role Classic Collision welcomes diversity and is an EEO Employer.

Description & Requirements Maximus is seeking a qualified Sr. Technical Analyst for multiple projects, current and upcoming. The qualified candidate will be involved in technical planning and assessment projects with multiple state agencies. The position requires the candidate to produce technical analyses, develop estimates, review and contribute to requirements for large systems-planning efforts in the Child Support, Child Welfare, and Integrated Eligibility (SNAP, TANF, Medicaid) public-sector domains. The individual will report directly to a Senior Manager. Maximus is a matrix-managed organization, which means the individual will have secondary reporting relationships to one or more Project Managers, depending on which projects they are assigned. *This role is remote but requires working standard business hours in the US time zone of the client.* Essential Duties and Responsibilities: - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. - Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget. - Work closely with management and work groups to create and maintain work plan documents. - Track the status and due dates of projects. - Manage relationships with project staff responsible for projects. - Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed. - Facilitate regular meetings and reviews. - Adhere to contract requirements and comply with all corporate policies and procedures. Job Specific Duties and Responsibilities: -Perform duties independently under the direction of their direct manager and/or Project Managers on specific projects. -Review project documentation and client materials and provide analysis of technical and business topics. -Participate in client meetings and offer observations and insight of technical and business topics. -Identify risk areas and potential problems that require proactive attention. -Review artifacts and other project documents and identify potential gaps, inconsistencies, or other issues that may put the project at risk. Such artifacts and documents include but are not limited to: *Application Lifecycle Management Plan *System Security Plan *System Architecture Document *Database Development Plan *Configuration Management Plan *System Requirements *Functional Design Documents *Technical System Design *Data Conversion and Migration Management Plan *Deployment and/or roll-out plans -Identify and escalate to the Senior Manager / Project Manager risks, alternatives, and potential quality issues. -Attend interviews, focus groups, or other meetings necessary to gather information for project deliverables in accordance with the project scope of work. -Attend project meetings with the client, subcontractors, project stakeholders, or other Maximus Team members, as requested by the Senior Manager / Project Manager. -Complete project work in compliance with Maximus standards and procedures. -Support team to complete assigned responsibilities as outlined in the Project schedule. -Support all other tasks assigned by Senior Manager / Project Manager. Minimum Requirements - Bachelor's degree in related field. - 7-10 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. Job Specific Requirements: -Be available to work during standard client business hours. Projects may involve clients from any US time zone, so it is possible that work outside of the individual's local business hours will be required. -Bachelor's degree in computer science, engineering, or science from an accredited college or university, or equivalent work experience. -8+ years of progressive technical experience in technical disciplines and roles. E.g.: -Software Developer ? Architect ? Manager -Business Analyst ? Project Manager ? Senior Manager -3+ years working on/with large Health & Human Services (HHS) system modernization projects, to include Child Support, Child Welfare, or Integrated Eligibility (SNAP, TANF, and Medicaid). -Familiar with multiple computer languages. -Familiar with mainframe technologies (e.g. CICS COBOL, NATURAL / ADABAS, VMS, etc.) -Familiar with operating systems: Windows, Linux/UNIX, OS/X. -Familiar with AI tools, capabilities. -Familiar with databases and database tools: DB2, Oracle, MS SQL Server, TOAD. -Strong command of cloud computing topics. -Strong command of agile software development practices as well as waterfall development practices. -Strong desktop software skills: proficient in MS Office, Excel, Word, Project. -Ability to explain and communicate technical subjects to non-technical audiences. -Ability to develop solutions to highly complex problems which require a high degree of ingenuity and innovation. -Ability to ensure solutions are consistent with organization, client, and project objectives and constraints. -Ability to develop advanced concepts, techniques, and standards requiring a high level of interpersonal and technical skills. -Ability to work independently. -Good organizational skills and the ability to manage multiple tasks and deadlines simultaneously. -Strong interpersonal and team building skills, as well as an understanding of client relationship building are essential. -Excellent verbal and writing skills and be comfortable working with customers. -Ability to multi-task with supervision. -Self-motivated fast learner. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 120,000.00 Maximum Salary $ 140,000.00

What we need Corpay Inc. is currently looking to hire a Senior Analyst, Financial Reporting and Technical Accounting within our Corporate Payments Division located in Atlanta, GA. The Senior Analyst will assist with research and technical documentation to ensure continued compliance with U.S. GAAP, including research and analysis of new accounting pronouncements How We Work As a Senior Analyst, Financial Reporting and Technical Accounting, you will be expected to work in an office environment. Corpay will set you up for success by providing: Assigned workspace Company-issued equipment Role Responsibilities The responsibilities of the role will include: Assist with research and technical documentation to ensure continued compliance with U.S. GAAP, including research and analysis of new accounting pronouncements Analyze financial, technical accounting and operational impacts of non-routine transactions as required Analyze and assist with the preparation and monitoring of accounting policies for business activities across the organization in compliance with U.S. GAAP Assist with the preparation of financial reports filed with the SEC including Forms 10-Q, 10-K and quarterly earnings releases Qualifications & Skills Big 4 audit experience or public company financial reporting experience preferred Knowledge of U.S. GAAP, SOX/internal controls, and public company financial statement preparation and disclosures Advanced Excel skills Bachelor's degree in Accounting Licensed CPA 3+ years of accounting/audit experience Ability to research U.S. GAAP and summarize conclusions and applicability to the Company via a technical accounting memo Ability to work within a fast-paced, complex, dynamic, multi-national business environment Ability to work independently and in a team environment Strong written and verbal communication skills Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prize. Our Company & Purpose CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations. Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to "make the difference" as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting ************** or following CORPAY on LinkedIn. Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency. #LI-DS1

**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. **_Job Summary_** The job will be supporting mostly the WaveMark Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware (e.g., RFID) and cloud-based software including an analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible. The IT Analyst plays a critical role in protecting the organization's digital assets by working cross-functionally to design, implement, monitor, and enforce security processes and procedures. This position collaborates with software and hardware engineering, compliance, and other business units to ensure robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and maintaining compliance with industry standards and regulations. **_Responsibilities:_** + Application Portfolio Management (APM): + Manage and maintain APM records (Wavemark, MarginAnalysis), ensuring data accuracy. + Track APM resiliency deadlines and update relevant systems (worksheets, ServiceNow). + Monitor Archer dashboards for upcoming deadlines and past-due remediations. + Facilitate status calls with stakeholders regarding application resiliency, exemptions, and remediation. + Collaborate with IT and business teams for APM record updates and reporting. + Application Security & Compliance: + Analyze security threats, vulnerabilities, and audit findings to prioritize remediation. + Collaborate with product management and development teams to plan and schedule security fixes that align with business objectives. + Support the integration of application logs into the SIEM and develop monitoring and alerting systems to detect potential application attacks and resiliency issues. + Develop and implement testing/validation processes for security system effectiveness. + Ensure adherence to enterprise security processes, business, regulatory, and legal requirements. + Assist in security incident response using SIEM and other detection platforms. + Review policies, procedures, system designs, and security controls against frameworks (e.g., NIST Cybersecurity Framework). + Support implementation and configuration of application security tools. + Monitor and ensure compliance with established application security standards. + Assist the Incident Response team with application security investigations. + Develop custom tools to help software teams embed security into their development processes when off-the-shelf solutions are unavailable. **_Qualifications_** + 2-4 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Knowledge of SDLC and DevSecOps concepts such as CI/CD pipelines preferred + Experience with common application security controls including WAF preferred + Understanding of standard security control frameworks, including NIST Cybersecurity Framework (800-53) preferred + Strong analytic, troubleshooting skills; can problem solve, organize, and manage multiple tasks and projects in a health information system environment preferred + Able to stay objective and independent when completing assignments and consistently demonstrate the ability to hold information in confidence preferred + Ability to learn new software and hardware packages and adapt to changes in technology preferred. + Strong technical, process, and interpersonal skills to effectively analyze information systems, research and validate risks preferred. + Knowledge of common patterns for AuthN and AuthZ preferred + Experience in understanding SCA/SAST scan results and working with development teams to establish remediation plans preferred + Experience in creating dashboards in Splunk, Rapid7 or other equivalent tools to measure and guide application security work preferred + Experience with Veracode preferred + One or more Information Security Certifications preferred: CISSP, CISM, CCSP, CISA preferred **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $80,500 - $103,410 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/24/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Beaker Analysts are the primary support contact for users within the Laboratory Department space. Beaker analysts coordinate issues which arise for their application area and must be knowledgeable about the organization's policies, procedures, quality standards, and business operations. Familiarity with a healthcare organization's Laboratory Department workflows, regulatory requirements, and patient experiences as well as understanding a wide array of integration points is required. Beaker analysts must make decisions regarding the urgency and or seriousness of calls and serve as a liaison between the technical staff of the department and the department's wide variety of customers and must escalate appropriately to resolve issues. Depending on operations, business or project needs, the Beaker Analyst may be asked to perform duties outside what is defined in the job description on a temporary basis. Telecommuting privileges may be granted after the initial probationary period. Required Knowledge & Skills Education: High School Diploma or GED Experience: Five years of related experience. Requires broad knowledge of complex systems and procedures. Qualifications * Current Epic certification(s) or accreditation in area of support is preferred. Epic certification in other areas may be considered initially. If Epic certification(s) in area of support has not been obtained or has lapsed, certification(s) related to area of support must be achieved during first 90 days. Epic certification(s) in area of support must be kept current, completing NVT (new version training) and re-certification as required. * Bachelor's Degree preferred. * Additional Epic Certifications or Accreditations and Badges preferred but not required. * Analyst level and role specific qualifications outlined in the Information Technology Analyst Ladder policy. Functions Area of Responsibilities * Application Support: The Senior Analyst acts as a primary support contact for the application's end users, other teams, and leadership. This analyst assists in ensuring that the ticket queue is monitored and that the team is reaching out to the end user to ensure clear understanding of reported issues, and making sure that all team members are closing tickets in accordance with defined Service Level Agreement (SLA) guidelines. The analyst can independently troubleshoot and resolve complex problems without assistance, and may act as a resource for the team. The Senior Analyst also has extensive knowledge of other applications and specialty features (such as those identified by Badges and additional certifications) that enable the analyst to troubleshoot break-fix issues and lead cross-team efforts. The Senior Analyst provides assistance, information, and support to others, and seeks to share his her expertise. The Senior Analyst seeks opportunities to work on projects and work with other teams as a means to develop experience and knowledge. This analyst may enlist the active participation of everyone and promotes cooperation with other work units. This analyst will ensure regular, consistent communication takes place by participation in team meetings and other channels of communication. The Senior Analyst may submit status reports to leadership. The Senior Analyst assists with tracking and reporting team metrics, and working with leadership to development correctional plans if the team falls out of metrics. * Application Maintenance and Monitoring: The Senior Analyst assists in ensuring the day-to-day operability of the application. The Senior Analyst assist in ensuring that the team is monitoring all applicable work queues and assist when needed. The Senior Analyst is expected to have advanced knowledge of the integration points for third party applications as well as ensuring that the third party applications function as expected with Epic. The Senior Analyst assist in ensuring that the team establishes a process where third party applications stay on an acceptable release version (n-1) and coordinate or delegate as appropriate to ensure completion of any upgrades, performing any tasks that cannot or should not be delegated. The Senior Analyst demonstrates the ability to drive the upgrade projects to timely completion by engaging the vendor, operational leadership, and IT leadership when necessary to ensure resolution of all issues and the project as a whole. The Senior Analyst should exhibit the ability to provide practical, relevant ideas for improvement and actualize these ideas. The Senior Analyst helps engage the team and identifies what needs to be done before being asked or before the situation requires it. This role also assists in periodic review of the team's security access levels to the electronic patient healthcare information to ensure access is limited to job function. * Incident Management: The Senior Analyst is expected to identify and resolve any system issues that could impact the integrity, safety, and availability of the system. The Senior Analyst is expected to assist in providing oversight to ensure the entire team strategically evaluates risk versus benefit, financial implications, and long-term supportability of any changes resulting from reported issues, and follows through with build modification in order to resolve issues and improve workflow for the functional area while leading by example. The Senior Analyst is expected to assist in monitoring system incidents identifying and averting potential problems as well as identifying incident trends for proactive resolution rather than reactive corrections. The Senior Analyst is expected to manage projects that span across teams. When an issue crosses multiple applications or specialties, the Senior Analyst will spearhead (or assist in spearheading) the collaboration with cross functional teams across all areas of IT to implement requested changes or drive an issue to resolution while adhering to the established Change Control Process. If the Senior Analyst delegates responsibilities, the Senior Analyst is still responsible for the success of the project. The role may require that the analyst identify stakeholders, coordinate meetings, document findings, and any other task necessary to resolve the issue. The Senior Analyst may act as the go-to for leadership for resolution of complex, company-wide initiatives. * Change Management: The Senior Analyst will participate in Epic upgrade cycles by assisting in the assignment of Nova note review and participates where ever needed. The Senior Analyst will assist in the analysis and review enhancements changes and ensuring that the necessary build, test, and installation tasks for the upgrade are completed accurately and on time. The Senior Analyst should work with operations to obtain buy-in for implementing new features introduced by the upgrade while staying within best practices. In addition to scheduled upgrades, the Senior Analyst will assist in the guidance and ownership of workflow design and changes required to keep the organization current with Gold Star, Honor Roll, and Staying Current requirements. The Senior Analyst should be a resource for other teams and understand which pieces of the upgrades and or enhancements have the potential to impact the organization as a whole. The Senior Analyst should evaluate the "..big picture".. with regard to recommendations of future functionality. The Senior Analyst will assist in the monitoring of business, industry, and market information that may reveal business opportunities for the organization allowing the analyst to propose new approaches, methods, or technologies, The Senior Analyst is able to implement new functionality and communicate this information to appropriate stakeholders including senior leadership, and when necessary introduce a plan to mitigate risk to the organization. * Operational Engagement: The Senior Analyst is responsible for serving as a liaison between operations, the IT Department, and the vendor (EPIC, additional third party applications). The Senior Analyst assists in maintaining regular communication with direct operational contacts to identify current operating procedures, problems, and requirements. The Senior Analyst is able to anticipate customer needs with the goal of generating loyalty and lasting relationships, and seeks customer feedback to ensure needs have been met. Active participation in organizational committee meetings is expected. The Senior Analyst should recommend team members for each integrated workgroup, while also serving as an active participant in various workgroups with chair duties for a minimum of one workgroup. The Senior Analyst may lead meetings, give presentations, or chair integrated workgroups when called upon, or delegate accordingly. The Senior Analyst should stay abreast of upcoming, future upgrade features. It is expected that the Senior Analyst will assist in identifying features that are strategically beneficial to the organization, and may help introduce these features to operational and IT leadership to facilitate a proactive plan to implement, especially where budgetary or staffing constraints may introduce risk to the project. The Senior Analyst should exhibit critical thinking and provide assistance mapping the blueprint for any large initiatives. The Senior Analyst should work on multi-faceted, complex projects. When working on specific projects, the Senior Analyst may act as a project manager and provide criteria for a successful project outcome, understand potential pit falls, coordinate a plan and timeline, and work with operations and leadership to limit scope. Compliance Statement * Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline. Required Knowledge & Skills Education: High School Diploma or GED Experience: Five years of related experience. Requires broad knowledge of complex systems and procedures. Licenses and Certifications NONE REQUIRED Qualifications * Current Epic certification(s) or accreditation in area of support is preferred. Epic certification in other areas may be considered initially. If Epic certification(s) in area of support has not been obtained or has lapsed, certification(s) related to area of support must be achieved during first 90 days. Epic certification(s) in area of support must be kept current, completing NVT (new version training) and re-certification as required. * Bachelors Degree preferred. * Additional Epic Certifications or Accreditations and Badges preferred but not required. * Analyst level and role specific qualifications outlined in the Information Technology Analyst Ladder policy. Definitions The Senior Analyst is a member of the support team for the application. The Sr. Analyst provides guidance to the analysts as needed. They coordinate all issues that arise during the project for their application areas and must be very knowledgeable about the organization's policies, procedures, and business operations. Position Responsibilities Contact with Others: Frequent contacts of a significant nature involving difficult negotiations and technical matters requiring thorough knowledge of organization policies or treatment, plus an ability to understand, communicate with, and to lead, and influence others to obtain willing acceptance, consent, or action. Requires a high degree of diplomacy. Effect of Error: Probable errors not easily detected and may adversely affect external as well as internal relationships and may result in major expenditures for equipment, materials, or procedures detrimental to the patient's welfare or the organization's interest. Work is subject to general review only and requires considerable accuracy and responsibility. Continually works with reports, records, plans, and programs of a major functional area of the organization where integrity is required to safeguard the organization's position. Duties may involve the preparation of data on which the administration bases important decisions and are highly confidential. People Management Responsibilities Supervisory Responsibility: Occasionally uses assistance of aide or helper in performance of task Work Environment/Physical Effort Mental Demands: A wide variety of complex, changing problems, most of which cannot be anticipated, and there is little existing precedent. Requires careful analysis for the effect of solution on other activities and overall coordination in the organization. Accuracy is essential and not subject to further check. Work involves high degree of resourcefulness, independent judgment, initiative, and long-range planning to achieve major functional objectives. Working Conditions: Generally pleasant working conditions/normal office environment. Working Conditions Aspects for Immunizations Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles): No Directly works with Patients less than 12 months of age: No Physical Effort: Light physical effort - Much of work done while sitting but with more than normal standing or walking. Handles light materials intermittently. Office or laboratory work requiring more than normal visual effort. Physical Aspects Bending: Not required Typing: Frequent = 34% - 66% of the time Manual Dexterity -- picking, pinching with fingers etc.: Not required Feeling (Touch) -- determining temperature, texture, by touching: Not required Hearing: Frequent = 34% - 66% of the time Reaching -- above shoulder: Not required Reaching -- below shoulder: Not required Visual: Frequent = 34% - 66% of the time Color Vision: Not required Speaking: Frequent = 34% - 66% of the time Standing: Not required Balancing: Not required Walking: Not required Crawling: Not required Running - in response to an emergency: Not required Lifting up to 25 lbs.: Occasional = 1% - 33% of the time Lifting 25 to 60 lbs.: Not required Lifting over 60 lbs.: Not required Handling -- seizing, holding, grasping: Not required Carrying: Not required Climbing: Not required Kneeling: Not required Squatting: Not required Tasting: Not required Smelling: Not required Driving -- Utility vehicles such as golf carts, Gators, ATV, riding lawnmowers, skid steer, aerial lift: Not required Driving -- Class C vehicles: Occasional = 1% - 33% of the time Driving -- CDL class vehicles: Not required N95 Respirator usage (PPE): Not required Hazmat suit usage (PPE): Not required Pushing/Pulling -- up to 25 lbs.: Not required Pushing/Pulling -- 25 to 60 lbs.: Not required Pushing/Pulling -- over 60 lbs. : Not required

Job Description The Informatics Analyst plays a vital role in enhancing clinical and operational outcomes through effective data management and analysis. This individual collaborates closely with executive leadership and cross-functional teams-including IT, clinical, finance, and quality assurance-to develop systems that support evidence-based decision-making, regulatory compliance, and continuous improvement efforts. Detailed Description of Position: Data Acquisition & Analysis: Collect, validate, and interpret data from various sources to identify trends, support quality initiatives, and guide strategic planning. Data Infrastructure: Design, maintain, and enhance databases, data models, and reporting systems to ensure secure and efficient access to actionable information. Reporting & Visualization: Build and deliver dashboards and reports using tools such as Crystal Reports, Amazon QuickSight, and Power BI to clearly communicate insights to stakeholders. Support EHR Optimization: Collaborate with clinical teams to customize templates, streamline workflows, and implement decision-support tools that improve documentation and care delivery. Cross-Functional Collaboration: Serve as a liaison between technical and non-technical teams to ensure data solutions align with organizational goals. Quality Assurance: Develop and implement protocols to ensure data accuracy, consistency, and reliability. Compliance & Grant Support: Assist with HRSA reporting, audits, and grant compliance by preparing datasets and narratives required by funders and regulators. Continuous Improvement: Monitor industry trends, recommend best practices, and propose innovations to enhance data processes and system capabilities. Other Duties: Perform related tasks as assigned by the CEO or designees. Minimum Qualifications: Education: Bachelor's degree in Health Informatics, Data Science, Computer Science, or a related discipline. License: Active Georgia Registered Nurse License Technical Expertise: Hands-on experience with data management systems, analytical tools, and data visualization platforms. Analytical Thinking: Demonstrated ability to interpret complex data sets and extract meaningful insights. Communication: Excellent written and verbal communication skills, with the ability to present complex findings clearly to diverse audiences. Detail-Oriented: High standards of accuracy and thoroughness in reporting and documentation. Teamwork: Strong interpersonal skills with a collaborative and adaptive approach to problem-solving. Knowledge, Skills, and Abilities: Proven ability to interface with senior leadership in a fast-paced healthcare setting. Strong computer proficiency and adaptability to new technologies. Effective project management, organizational, and critical thinking skills. Self-directed, resourceful, and reliable in meeting deadlines and priorities. Typical Physical Demands: Must be able to sit, stand, and walk for extended periods. Requires fine motor skills and visual acuity for routine computer use. Occasional bending, stooping, and lifting up to 20 pounds. Must have the ability to speak, read, and write clearly in English to perform job responsibilities.

Northside is in need for additional support on their Helpdesk. They are in need of some extra resources in support of their helpdesk and taking calls, helping with getting remote access and vpn issues set up. They would like candidates to be very polished, professional, very logical in their thinking and how they ask and answer questions. Northside uses ServiceNow so experience with that would be a plus. This will be a contract to hire. *Skills* Help desk, Phone support, Support, Customer service, Active directory, Windows, Help desk support, Vpn, Troubleshooting, helpdesk troubleshooting *Top Skills Details* Help desk,Phone support,Support,Customer service,Active directory,Windows,Help desk support,Vpn,Troubleshooting *Additional Skills & Qualifications* excellent communication, professional, polished, and articulate. *Experience Level* Entry Level *Job Type & Location*This is a Contract to Hire position based out of Sandy Springs, GA. *Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Sandy Springs,GA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.