Information Technology Coordinator
Information technology analyst job in Battle Creek, MI
The Part-Time IT Coordinator supports basic on-site information technology operations for our U.S. manufacturing facility. This position focuses on maintaining local hardware, assisting employees with basic technical issues, and coordinating with the parent company's central IT team in Germany for system configurations, security, and network management. The ideal candidate is a motivated self-starter who enjoys problem-solving, takes initiative, and can work independently while following established IT procedures.
Key Responsibilities:
• Serve as the first point of contact for on-site employees regarding basic IT support needs, including hardware, connectivity, and user access issues.
• Perform basic troubleshooting for desktops, laptops, printers, and other peripherals.
• Coordinate equipment setup and replacement (with configurations handled by central IT in Germany).
• Maintain an inventory of hardware, accessories, and consumables (e.g., printers, cables).
• Manage user account requests and password resets per established IT policies.
• Liaise with the global IT department to ensure alignment with corporate security and network standards.
• Support new employee onboarding from a technology perspective (hardware distribution, system access coordination).
• Document and track IT support requests and resolutions.
• Ensure data privacy and security procedures are followed according to company and parent-company guidelines.
Qualifications
• Associate degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
• 1-3 years of hands-on IT support experience in a small-to-medium business environment.
• Basic knowledge of Windows operating systems, Microsoft 365, and network connectivity fundamentals.
• Strong communication and organizational skills with the ability to work independently.
• Experience supporting manufacturing or industrial environments a plus.
• Reliable, self-motivated, and able to manage tasks efficiently with minimal supervision.
Work Environment:
On-site position located at Rosler Metal Finishing USA, LLC, Battle Creek, MI. Standard office and manufacturing environment; may involve occasional movement of IT hardware or peripherals (up to 50 lbs).
Compensation & Benefits:
Part-time, hourly position (15-20 hours/week). Competitive hourly rate commensurate with experience. Eligible for limited company benefits in accordance with part-time policy.
📍 Location: Rosler Metal Finishing USA | Battle Creek, MI
📩 To apply email: *********************
💻 Learn more about Rosler: *************************
Computer IT Support Technician (MSP Experience Preferred)
Information technology analyst job in Brighton, MI
Creative Programs & Systems (CPS)
Brighton, MI
(On-site)
Full-Time | Mid-Advanced Level
Creative Programs & Systems (CPS) is seeking an experienced IT Support Technician to join our team. The ideal candidate has prior experience working for a Managed Service Provider (MSP) and possesses strong knowledge of servers, networking, Microsoft 365, and general IT best practices. This position involves supporting multiple business clients across Michigan and the U.S., providing both remote and on-site technical assistance.
Responsibilities:
Provide Tier 1-3 technical support for workstations, servers, and network systems across client environments
Troubleshoot and resolve issues with Active Directory, DNS, DHCP, Group Policy, and file/print services
Manage Microsoft 365 environments, including Exchange, Teams, SharePoint, and user administration
Perform network configuration and troubleshooting (firewalls, switches, routers, VPNs, VLANs)
Deploy, monitor, and maintain backup and disaster recovery solutions
Configure and maintain Windows Server environments (2012-2022) and virtual machines (Hyper-V, VMware)
Implement security best practices, including patching, MFA, endpoint protection, and password management
Monitor RMM tools for alerts, system performance, and automated maintenance tasks
Document procedures, client configurations, and issue resolutions accurately in ticketing systems
Provide occasional on-site support for client installations, upgrades, and troubleshooting
Requirements:
3+ years of IT support experience, preferably in an MSP environment
Strong understanding of Windows Server, networking fundamentals, and Microsoft 365 administration
Familiarity with ConnectWise, N-able, or similar RMM and PSA tools preferred
Ability to manage multiple client environments and prioritize support tickets efficiently
Excellent problem-solving and communication skills
Valid driver's license and reliable transportation for client visits
Preferred Certifications:
CompTIA A+, Network+, or Security+
Microsoft Certified: Modern Desktop Administrator or Azure Administrator
Any other relevant vendor certifications (Cisco, VMware, etc.)
Why Join CPS:
CPS has supported businesses throughout Michigan and across the U.S. for over 30 years with professional IT services, computer consulting, and software development. We are a small, family-owned company that values integrity, learning, and teamwork. We offer competitive pay, professional growth opportunities, and a work environment built on respect and excellence.
To Apply:
Submit your resume and a brief cover letter detailing your IT support experience to **************.
Entry-Level IT Consultant - Veteran Program
Information technology analyst job in Lansing, MI
Entry-Level IT Consultant: Veteran Program
Client: Public Sector
12-month Contract or Contract to Hire
's Project Patriot Program:
Are you looking to launch or accelerate your career in the dynamic world of Information Technology? Brooksource's Project Patriot program is a comprehensive workforce transformation initiative designed to bridge the gap between education and in-demand IT roles. We partner with leading companies across various industries to provide veterans & aspiring IT professionals with the skills, experience, and support needed to succeed. Joining Project Patriot means becoming part of a program that invests in your potential and provides a clear pathway for career growth.
What You Will Receive:
As an associate, you will be immersed in a supportive learning environment that includes:
Full-time, entry-level IT career (40/hrs week)
Technical Training (80-100 hours): Receive focused, hands-on technical training relevant to current client needs and technologies. This training is designed to build upon your existing knowledge and equip you with practical skills for your role.
Professional/Military Transition Development: Enhance your soft skills, communication, and business acumen through dedicated professional development sessions.
Networking Opportunities: Connect with experienced IT professionals, mentors, and peers within the Project Patriot program and at client sites.
Mentorship: Be paired with experienced mentors who will provide guidance, support, and insights as you navigate your early IT career.
Role Overview:
Elevate IT Associates support general IT initiatives for our diverse client base. You will work alongside experienced teams, gaining valuable real-world experience and applying your training in practical scenarios. This program is designed to help you build a strong foundation and grow your career within the IT field. Career paths could include: Data, Security, Software Engineering, Networking, IT Project Management, Business Analyst, Infrastructure, etc.
Grow Your Career with Project Patriot:
The Project Patriot program is more than just a job; it's a springboard for your IT career. By providing targeted training, mentorship, and practical experience, we aim to equip you with the skills and confidence to take on increasing responsibility and pursue your long-term career aspirations within the technology sector.
Footnote:
Brooksource does the recruiting for other companies, in IT, Engineering and Skilled Trades. If you are a member of the military community from the military roles below or have education or experience in the Technology or Engineering space, we'd love to hear from you and tell you about our program -Project Patriot! While this posting is part of our initiative to support military veterans, we welcome applications from all candidates who are interested in IT, Engineering and other skilled trades.
System Analyst
Information technology analyst job in Lansing, MI
The position is responsible for providing ongoing maintenance and support for VERA and other vital records MDHHS applications supported within our department. VERA is a Tier 1 critical system that processes the statewide birth, marriage, divorce, paternity, and death information and certification. The resource is integral to supporting and improving MDHHS automated processes, streamlining critical business processes, data integrity, SEM/SUITE compliance, and securing the applications. As a lead, the resource participates in a variety of assignments that provides for the enhancement, integration, maintenance, and implementation of projects. The resource also provides application oversight to business analysts in the team that support other applications including VERA. Not having a resource on staff will lead to unfulfillment of MDHS projects for the fiscal year 2026.
Summary:
• Write high level functional requirement documents • Perform business requirements analysis conduct gap analysis and develop well defined detailed functional requirements • Execute full software development life cycle (SDLC) including experience in gathering requirements and writing functional/technical specifications for complex projects. • Develop functional design documents and work with stakeholders for review and approval. • Develop user stories and task breakdowns for agile development projects • Experience developing, prototypes, mockup for users review and approval. • Exposure to flowcharts, screen layouts and documentation to ensure logical flow of the system requirements • Experience working on large agile projects. • Develop test reports with metrics and coordinate with business users • Assist with Enterprise Architecture Solution Assessment (EASA), Hosting document and Firewall Rules. • Assist with design and documenting IT solutions that are State of Michigan standard technology. • Draft Local Change Board documents. • Develop training content and user manuals. • Design, develop, and implement test plans for applications or subsystems. • Create or collect test data and execute approved tests to determine the accuracy of program logic to produce desired results. • Assist with UAT Testing, Test cases, Post Implementation testing • Assist in differentiating between defects and new requirements. • Provide defect tracking log entry information. • Assist with implementation of RFCs (application changes, infrastructure changes, etc.) • Maintain/update system documentation as a result of system upgrades. • Monitors applications during peak production times. • Assist with User issues via calls, discussions and testing
Skills:
• 8+ years of business analysis experience for complex computer systems. • 8+ years of developing functional requirements for development projects. • 8+ years of developing, and implementing test plans and test cases. • Over 5+ years implemented Agile development processes including test driven development. • Over 8+ years of creating, updating and maintaining systems documentation. • Over 8+ years of creating training plans and materials. • Experience with Azure DevOps or a similar requirements and test case tracking application. • Experience working with HIPAA Data.
IT Security Analyst 3
Information technology analyst job in Windsor, MI
Plans, schedules, implements and maintains scalable vulnerability scans using modern vulnerability management scanning tools for high-complexity devices.
While ensuring safe and timely scanning that has minimal/no impact on scan targets, provides troubleshooting of technical issues with scans.
Supports vulnerability management scanning and reporting tools.
Conducts internal vulnerability audits of servers, network devices, applications, and other devices.
Interfaces with internal and external auditors, providing detailed information on remediation efforts.
Conducts data analysis of vulnerability management data, often integrated with other data sources, to measure the effectiveness of vulnerability remediation. Data analysis tasks includes large datasets, which include structured, semi-structured, and unstructured data.
Interfaces with other agencies to make recommendations on how to improve the security posture and reduce the number of security related vulnerabilities.
Conducts trend analysis, creates dashboards using data scripting to provide metrics on the performance of security responsibilities, and controls, and creates new reports for management based on those collected metrics across multiple agencies.
Escalates as appropriate.
Requirement:
5+ Years' IT Security Experience
Experience with vulnerability management scanning and reporting tools.
Experience with trend analysis and creating dashboards using data scripting to provide metrics on performance.
Ability to work independently and efficiently.
Interested candidates can send their updated resumes at *********************
Easy ApplyIT Security Analyst
Information technology analyst job in Lansing, MI
The main responsibilities are:
The IT Security Analyst is responsible for completing and maintaining system security plans (SSP) for new and existing systems.
This requires close coordination with IT project teams, business and enterprise security representatives, and product owners, to establish and maintain processes and controls for security vulnerability remediation.
Create system security plans (SSP) for new applications in alignment with the Secure Application Development Life Cycle (SADLC) and Michigan Security Accreditation Process (MiSAP).
Maintain SSPs for existing applications requiring authority to operate (ATO) and those facing software and/or hardware enhancements.
Continuously monitor plans of action and milestones (POA&M) and corrective action plans (CAP) as they relate to the SSPs in collaboration with the MDOT Enterprise Information Management (EIM) office.
Validate respective SSPs to ensure NIST control requirements are met.
Author recommendations associated with your findings on how to improve the customers security posture in accordance with SOM PSP & NIST controls.
Assist team members and vendors with proper artifact collection to satisfy assessment requirements.
Experience, Skills, Knowledge:
Top Skills
1 year experience in the IT industry analyzing and applying information security principles and practices
1 year experience reviewing IT systems/applications plus basic knowledge of networking components and various operating systems
1 year experience analyzing the applicable NIST Special Publications 800-37 Revision 1, 800-53 Revision 3,4 or 5, and 800-53A Revision 1
2 years experience with other Security Frameworks (ISO, NIST, COBIT, HIPAA/HITECH, etc.) and regulatory requirements is a plus
CISSP, CISA, PMP and/or Security+ certification (Nice to have)
Experience working with software vendors to implement security controls (Nice to have)
Experience working independently and in a team environment
Strong written and verbal communication skills including the ability to explain technical matters to a non-technical audience
Ability to collaborate on multiple projects/efforts at a given time
Flexibility to adjust quickly to multiple demands, shifting priorities, ambiguity, and rapid change
COURT IT TECHNICIAN II (IT)
Information technology analyst job in Flint, MI
Starting Pay: $33.7048 Hourly ($70,106) Step A: $34.8404 Hourly ($72,468) Step B: $36.5529 Hourly ($76,030) Step C: $39.3077 Hourly ($81,760) Step D: $41.7870 Hourly ($86,917) MINIMUM QUALIFICATIONS:
At least one of the following:
Associate degree (Bachelor's preferred) in the field of computer science, information sciences or related field;
* OR-
Three (3) years IT work experience within the last five (5) years, with at least one year working in a court environment supporting the specific systems in use.
MINIMUM CERTIFICATION
Possess and maintain an Advanced level Microsoft certification or obtain within six (6) months of employment
* OR-
Possess and maintain an equivalent manufacturer or third-party certification supporting, configuring and administering other major technologies in use as determined by the Court such as Comp TIA+ or obtain within six (6) months of employment.
* Candidates possessing OnBase Administrator or Workflow Certifications, or with documented experience with OnBase or similar Enterprise Content Management (ECM) are encouraged to apply.
PHYSICAL REQUIREMENTS:
* Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations.
JOB SUMMARY: Performs technical tasks that include computer support and technology training for court end users; including training these users with the efficient and effective operation of technology tools, hardware, software and systems. Assists with the development of training plans and materials for court-related technology systems, including the District, Probate and Circuit Court recording systems installed in courtrooms and hearing rooms. In addition, assists in supporting the video conferencing systems utilized by all county courts. Manages and supports software programs and hardware systems unique to court operations. Works closely with the Court IT Director to evaluate emerging technologies and makes application related recommendations to the Court Administrator and other administrative staff for all Courts. Works under the direct supervision of the Court IT Director; performs related duties as required.
ESSENTIAL JOB DUTIES AND FUNCTIONS:
* Coordinates with judicial offices and hearing rooms to ensure that required maintenance of hardware and software components for the digital recording systems is scheduled to ensure operational integrity as required;
* Serves as a member of the court technology team that is available to assist the judicial offices in responding to time sensitive requests by deliberating juries for playback of selected trail proceedings during jury deliberations;
* Serves as a member of the court technology team that responds to requests to view or purchase archived recordings of court proceedings;
* Archives digital court recordings to be in compliance with applicable statutes and court rules;
* Serves as a member of the court technology team that ensures operational maintenance of all on site court video conferencing equipment.
* Serves as the coordinator and liaison to off-site connections including prisons under the jurisdiction of the Michigan Department of Corrections, Genesee County Jail, Genesee County Juvenile Justice Center, various hospitals, institutions and other District, Probate and Circuit Courts both in and outside of the State of Michigan.
* Primary court IT technician for on-site operations at the Circuit Courthouse and Genesee County Juvenile Justice Center.
* Ensures that daily docket information is timely extracted from the court case management systems for all local courts, to be displayed on ADA compliant public monitors in multiple court locations.
* Performs troubleshooting and formatting as needed for court-related document preparation.
* Uploads various time sensitive mandatory reports to Michigan Court Application Portal (MCAP) including caseload and collection data.
* Verifies the completion and accuracy of several automated system tasks including electronic workflow [Onbase] and other proprietary systems utilized by the court.
* Facilitates distance learning connectivity for judicial and court staff.
* Repairs, upgrades, and installs computer hardware within authorized guidelines.
* Provides support and maintenance associated with court case management systems and end user requirements.
* Works closely with both technical and non-technical staff to resolve, document and support a variety of issues and service.
* Assists the administrative staff for all of the courts in developing and improving automations for systems management.
* Assists the Courts in strategic planning for the implementation of e-filing, e-storage and other system upgrades for the future court environment.
* Promptly resolves all issues and requests.
Please see the attached job description for more details.","
IT Governance Analyst
Information technology analyst job in Lansing, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Short Description:
Works within IT Project Governance to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review.
Complete Description:
Years of Experience:
10 years of experience in the field.
Job Description:
Ensure projects have adequate project management and oversight structures and processes that will enable the success of the project. Verifies and validates project status reports. Assists with the training and implementation of new agency and/or COV project policies, standards, guidelines and procedures introduced. Assists with assessment of project management training needs, schedules classes as needed, or provides one on one project consulting. Reviews project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to AITR and Director. Attends project review and steering committee meetings for all projects for which he or she is governance liaison.
•Works within IT Project Governance to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a governance liaison, works with project managers to ensure all aspects of project management disciplines and ensures compliance with agency specific and State project management and project governance policies, procedures, standards and guidelines have been followed. Reviews and validates project deliverables to ensure information accuracy, thoroughness, completeness and compliance. Ensures all projects have a valid project plan that maintains scope, tasks, schedules, estimates, and status, and that information is accurately disseminated to IT management. Directs corrective actions in any area where performance falls below objectives.
•Assists with the development, promulgation, implementation and regular updates of IT Project Management and Systems Development standards, policies, and guidelines and any other governance policies and procedures needed for the overall IT governance framework. Ensures compliance with all policies and procedures in the execution of technology projects. Monitor the progress of technology projects and provide quick and accurate responses to IT Management as to status, issues and risks of those projects. Serve as liaison between IT management, project managers and SOM. Monitor and support the management of the division's technology portfolio comprised of projects, systems, data and tools. Provide mentoring, coaching, training and on-boarding for project managers in the areas of project management tools, standards, policies, and procedures. Train and mentor new members of the IT Project Governance team as needed.
•Initiate and conduct ongoing and regular IT Policy, Process, Procedure, and Standard reviews to ensure technology and governance best practices are incorporated into the agency's set of procedures and improve business and IT compliance with legislative and regulatory policies which impact IT deliverables. Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT CIO, IT Managers and PM's.
Additional Information
Thanks and Regards,
Isha Sharma
408-766-0000- EXT 425
isha.sharma@)usitsol.com
IT Governance
Information technology analyst job in Lansing, MI
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description:
Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates risk and directs corrective actions in any area where performance falls below objectives.
Ensure projects/programs have adequate executive support and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Initial consulting focus will be centered on data center migration optimization and hybrid cloud architecture with supporting operational process development
Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department.
Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership.
Qualifications
LOCAL preferred first
Additional Information
Best Regards
Alka Bhatia
IT Governance Analyst
Information technology analyst job in Lansing, MI
Cygnus Professionals Inc. has been named by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC) as one of the “Fast 100 Asian American Businesses” - joining the country's fastest-growing Asian American-owned companies, based on percentage revenue growth over the immediate past two years.
Headquartered in New Jersey (U.S), Cygnus Professionals Inc. is a next generation global information technology Solution and Consulting company powered by strong management and leadership team with over 30 person years of experience. Today, Cygnus has strong footprints in more than 4 countries with more than 25 satisfied customers. We strive to extend our presence across industries and geographies with our industry-focused business excellence.
Job Description
Works within IT Governance to provide oversight, direction and guidance/consultation for IT policy/process development.
Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates Risk and directs corrective actions in any area where performance falls below objectives.
Ensure projects/programs have adequate executive and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison.
Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department.
• Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership.
Qualifications
Experience as an IT Director of equivalent role Required 7 Years
Practical experience supporting executive leadership as consultant, chief of staff or equivalent Required 10 Years
Practical experience as an IT or business consultant Required 5 Years
Practical experience in Program/Project Management Desired
Experience working in large, complex Information Technology organizations Required 6 Years
Bachelor's Degree in Information Technology, Computer Science, Business or Equivalent Required
Master's Degree Desired
Practical experience in the Public Sector Desired
Demonstrated experience within COBIT, ITIL, and/or CMMI framework Highly desired
Additional Information
The hiring team is looking to conduct interviews - F2F only - on Jan 24th, 25th & 26th. Please confirm you will be available to interview in-person; during that timeframe.
IT Technician
Information technology analyst job in Saline, MI
The Opportunity
We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow.
Location
You will work from the project location in Saline, MI and our Headquarters in Detroit, MI
Responsibilities
Your key responsibilities
Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems.
Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications.
Onboarding & Workstation Setup: Onboarding, setting up workstations for users.
Network Support: Install and assist with basic network troubleshooting and connectivity issues.
IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities.
User Training: Provide training to internal users on hardware and software usage.
Qualifications
To qualify for the role, you must have
Completed a minimum of High School Diploma or equivalent, and technical training or professional experience.
3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools.
Proficiency using Microsoft Office suite and Windows operating system software.
Experience steadfastly documenting all works performed in ticketing system.
User Data Transfer to New laptops.
Thorough understanding of hardware technical specifications and General Network experience.
Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment.
Ability and willingness to learn new skills quickly.
Ability to safely lift up to 40 lbs.
Able to frequently work beyond forty hours per week.
Able to travel out of state, sometimes on short notice, and stay overnight as needed.
Ideally, you'll also have
CompTIA A+ certification
Networking knowledge, including router/firewall configuration and management.
Direct end-user support experience
Excited to make an impact? Apply now by clicking the “Apply” button below! We can't wait to hear from you!
EEO/AA Employer M/F/D/V
Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
Auto-ApplyIT Administrator Production Support
Information technology analyst job in Holt, MI
Job Description
Why Dakkota
For over 24 years, Dakkota Integrated Systems has delivered excellence through precision-engineered, build-to-order vehicle components from cockpits to fascia assemblies. Our award-winning team combines advanced lean manufacturing, strong product development, and a highly efficient supply chain to meet customer demands with reliability and innovation.
If you're looking for a company that empowers you to grow while driving excellence, collaboration, and innovation to create real impact, we'd love to meet you.
The role
We are seeking a strategic and solutions-oriented IT Administrator (Production Support) to drive the reliability and performance of our production technology systems. This role is responsible for maintaining and optimizing critical IT infrastructure that supports manufacturing operations, including broadcast systems, error-proofing tools, printers, and customer communication interfaces.
The ideal candidate is an innovative, data-driven professional with a passion for leveraging technology to enhance operational efficiency, reduce downtime, and foster a culture of continuous improvement and growth.
What You'll Do
Ensure System Uptime & Reliability: Provide technical support to production teams by minimizing downtime and resolving issues related to equipment, tooling, and system performance using structured problem-solving and analytical techniques.
Maintain Production IT Infrastructure: Oversee the operation and maintenance of production-related broadcast systems, error-proofing technologies, printers, and customer communication interfaces (both hardware and software).
Manage Backup & Redundancy: Maintain and manage backup systems, spare hardware components, and software configurations to ensure business continuity and rapid recovery in case of system failures.
Support Continuous Improvement Initiatives: Collaborate on departmental projects including Value Analysis/Value Engineering (VA/VE), Six Sigma, and other process improvement activities involving IT systems.
Develop Documentation & Recovery Plans: Create and update system operation manuals, disaster recovery procedures, and technical documentation for all production-related IT systems.
Record & Report Activities: Accurately document all IT-related activities, incidents, and resolutions in accordance with company standards and compliance requirements.
Ensure Safety Compliance: Follow all company protocols for emergency evacuation and contribute to maintaining a safe working environment for all employees.
Perform Additional Duties: Carry out other responsibilities as assigned by management to support IT operations and organizational goals.
Who you are
High School Diploma or equivalent required; Associate's degree or higher in Information Technology, Computer Science, or a related field preferred.
Minimum of 2 years of college education or an equivalent combination of education and relevant experience.
At least 1-2 years of hands-on experience in IT support within manufacturing or assembly operations.
Strong proficiency in Windows-based applications and database management systems.
Demonstrated leadership, organizational, and communication skills with the ability to collaborate across teams.
Proven ability to handle sensitive and confidential information with discretion and integrity.
Health, Safety, Risks and Physical Demand Requirements
Standing and sitting in office and manufacturing environment, normal amounts of computer work, lifting of computer equipment up to 70 lbs.
Up to 25% of travel may be required
Life at Dakkota
Our success is rooted in meaningful relationships and a culture that feels like family. We champion compassion, respect, and work-life balance, while supporting each team member's personal and professional growth. Through ongoing development, competitive pay, and a comprehensive benefits package, we empower our people to thrive both at work and in life.
Our benefits include paid time off, medical, dental, and vision coverage, and a 401(k) plan for eligible employees.
Explore everything we have to offer at Dakkota Careers!
IT Administrator
Information technology analyst job in Brighton, MI
Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices.
Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users.
LOCATION:
Brighton, MI
WHY NIKON METROLOGY?
You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
KEY AREAS OF RESPONSIBILITY:
Will include, but not limited to the following:
Technical Support & Troubleshooting
Diagnose and resolve issues with computer hardware, software, and network connectivity.
Respond to user inquiries and provide technical support.
Guide users through step-by-step solutions to common problems.
System & Software Management
Install, configure, and maintain operating systems, applications, and other software tools.
Manage user accounts, permissions, and security settings.
Perform system updates and deploy new hardware and software to users.
IT Infrastructure & Maintenance
Execute operational tasks related to IT infrastructure projects supporting business operations and security.
Monitor and maintain servers, storage, and other IT infrastructure components.
Implement and manage data backup (local & offsite) and recovery solutions.
Communication & Documentation
Log and prioritize support requests using a ticketing system.
Create and maintain knowledge base articles and technical documentation.
Communicate clearly and empathetically: with both technical and non-technical users.
Escalate complex issues to other team members or external support providers
End user focus
Ensure a high level of end user satisfaction by providing timely and efficient support.
Follow up with users to ensure that issues are resolved to their satisfaction.
Gather and relay feedback.
QUALIFICATIONS
ESSENTIAL:
Required Knowledge, Skills, and Abilities:
Minimum of two (2) to four (4) years prior experience with providing workstation support
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required
Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required.
A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality
Full professional proficiency in English, written and spoken.
Certificates, License, Registrations:
Associate's degree in Computer Technology or related field. Certifications
DESIRABLE:
Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified
TECHNICAL COMPETENCIES:
Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022.
Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications.
Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting.
IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools.
Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security.
Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting
Microsoft Office 365 and other common desktop applications
Awareness of all mainstream mobile technologies (Apple)
Remote Support : Experience using remote access tools for efficient user support
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Occasional business trips to other NM sites
This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment.
Must be able to sit or stand for extended periods while working at a computer.
Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware.
Manual dexterity required for using tools, keyboards, and other IT equipment
HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office.
WORK-LIFE BALANCE
We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!
PERSONAL DEVELOPMENT
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
Auto-ApplyIT Sr Deployment Analyst
Information technology analyst job in Lansing, MI
Our client, a Multi billion dollar Global Consumer Products Organization with a focus on employee satisfaction and motivated by a team environment where the management truly works to engage their employees is looking for a Sr Deployment Analyst to facilitate and manage activities in the deployment of systems solutions as a member of the Deployment Team.
Job Description
The Senior Deployment Analyst works with stakeholders - both leadership and subject matter experts from the business and IT - to assist in the successful implementation of business solutions. This position facilitates and manages activities in the deployment of systems solutions as a member of the Deployment Team. This entails the following key activities:
Managing project go-lives including site readiness, support, and communications
Performing risk and contingency planning for system go-lives
Planning and managing pre go-live Business Simulations to confirm solution
Managing transition of the solution to the long term production support team
Defining and monitoring solution stabilization metrics after go-live
Qualifications
Associate's Degree required in Technology, Business, Engineering or related field, Bachelor's Degree preferred
At least 4 years of experience with SAP or equivalent ERP system including at least 6 months of experience with Deployment/Cutover activities, SAP preferred
1 year of experience with Microsoft Office (Excel, Word and PowerPoint) required, advanced Excel skills including v-lookup preferred
Project Management experience using Microsoft Project and/or Microsoft Project Server, 2 years preferred
Good leadership skills in the following areas: communication, change management, technology, and general business analysis
Ability to translate technical concepts into various forms of documentation
Ability to develop an understanding of business processes
Understanding of the technology architecture and infrastructure for IT solutions
Ability to understand the value of IT solutions within the context of Client's business environment
Negotiation and influence management skills
Ability to lead people and project work, and interact with varying levels of management
Ability to work within a virtual team environment, including virtual resource management
Advanced presentation, organization and facilitation skills
Experience managing a matrix project team (team without your direct reporting responsibility authority)
Experience working on multiple projects simultaneously
Experience with project planning, scheduling, tracking and reporting
Experience with change management, project risk mitigation, and issue management
Proven leadership skills
Excellent verbal and written communication skills
Successful track record of managing large IT deployments
Ability to work effectively in a high-pressure environment
Must be able to work additional hours and weekends as required by project deployment activities
Ability to travel up to 10% of the time domestically and internationally
Additional InformationWork with blue Stone, one of the leading IT Staffing and Consulting companies in the United States. As a result of our rapid growth, we are constantly searching for talented technical professionals with all levels of information technology and communication skills.
e-mail resumes to [email protected]
phone ************
COURT IT TECHNICIAN II (IT)
Information technology analyst job in Flint, MI
Starting Pay: $33.7048 Hourly ($70,106) Step A: $34.8404 Hourly ($72,468) Step B: $36.5529 Hourly ($76,030) Step C: $39.3077 Hourly ($81,760) Step D: $41.7870 Hourly ($86,917)
MINIMUM QUALIFICATIONS:
At least one of the following:
Associate degree (Bachelor's preferred) in the field of computer science, information sciences or related field;
-OR-
Three (3) years IT work experience within the last five (5) years, with at least one year working in a court environment supporting the specific systems in use.
MINIMUM CERTIFICATION
Possess and maintain an Advanced level Microsoft certification or obtain within six (6) months of employment
-OR-
Possess and maintain an equivalent manufacturer or third-party certification supporting, configuring and administering other major technologies in use as determined by the Court such as Comp TIA+ or obtain within six (6) months of employment.
*Candidates possessing OnBase Administrator or Workflow Certifications, or with documented experience with OnBase or similar Enterprise Content Management (ECM) are encouraged to apply.
PHYSICAL REQUIREMENTS:
Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations.
JOB SUMMARY: Performs technical tasks that include computer support and technology training for court end users; including training these users with the efficient and effective operation of technology tools, hardware, software and systems. Assists with the development of training plans and materials for court-related technology systems, including the District, Probate and Circuit Court recording systems installed in courtrooms and hearing rooms. In addition, assists in supporting the video conferencing systems utilized by all county courts. Manages and supports software programs and hardware systems unique to court operations. Works closely with the Court IT Director to evaluate emerging technologies and makes application related recommendations to the Court Administrator and other administrative staff for all Courts. Works under the direct supervision of the Court IT Director; performs related duties as required.
ESSENTIAL JOB DUTIES AND FUNCTIONS:
Coordinates with judicial offices and hearing rooms to ensure that required maintenance of hardware and software components for the digital recording systems is scheduled to ensure operational integrity as required;
Serves as a member of the court technology team that is available to assist the judicial offices in responding to time sensitive requests by deliberating juries for playback of selected trail proceedings during jury deliberations;
Serves as a member of the court technology team that responds to requests to view or purchase archived recordings of court proceedings;
Archives digital court recordings to be in compliance with applicable statutes and court rules;
Serves as a member of the court technology team that ensures operational maintenance of all on site court video conferencing equipment.
Serves as the coordinator and liaison to off-site connections including prisons under the jurisdiction of the Michigan Department of Corrections, Genesee County Jail, Genesee County Juvenile Justice Center, various hospitals, institutions and other District, Probate and Circuit Courts both in and outside of the State of Michigan.
Primary court IT technician for on-site operations at the Circuit Courthouse and Genesee County Juvenile Justice Center.
Ensures that daily docket information is timely extracted from the court case management systems for all local courts, to be displayed on ADA compliant public monitors in multiple court locations.
Performs troubleshooting and formatting as needed for court-related document preparation.
Uploads various time sensitive mandatory reports to Michigan Court Application Portal (MCAP) including caseload and collection data.
Verifies the completion and accuracy of several automated system tasks including electronic workflow [Onbase] and other proprietary systems utilized by the court.
Facilitates distance learning connectivity for judicial and court staff.
Repairs, upgrades, and installs computer hardware within authorized guidelines.
Provides support and maintenance associated with court case management systems and end user requirements.
Works closely with both technical and non-technical staff to resolve, document and support a variety of issues and service.
Assists the administrative staff for all of the courts in developing and improving automations for systems management.
Assists the Courts in strategic planning for the implementation of e-filing, e-storage and other system upgrades for the future court environment.
Promptly resolves all issues and requests.
Please see the attached job description for more details.
Job Posted by ApplicantPro
IT Governance Analyst
Information technology analyst job in Lansing, MI
Cygnus Professionals Inc. has been named by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC) as one of the “Fast 100 Asian American Businesses” - joining the country's fastest-growing Asian American-owned companies, based on percentage revenue growth over the immediate past two years.
Job Description
Works within IT Governance to provide oversight, direction and guidance/consultation for IT policy/process development.
Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates Risk and directs corrective actions in any area where performance falls below objectives.
Ensure projects/programs have adequate executive and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison.
Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department.
• Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership.
Qualifications
Experience as an IT Director of equivalent role Required 7 Years
Practical experience supporting executive leadership as consultant, chief of staff or equivalent Required 10 Years
Practical experience as an IT or business consultant Required 5 Years
Practical experience in Program/Project Management Desired
Experience working in large, complex Information Technology organizations Required 6 Years
Bachelor's Degree in Information Technology, Computer Science, Business or Equivalent Required
Master's Degree Desired
Practical experience in the Public Sector Desired
Demonstrated experience within COBIT, ITIL, and/or CMMI framework Highly desired
Additional Information
The hiring team is looking to conduct interviews - F2F only - on Jan 24th, 25th & 26th. Please confirm you will be available to interview in-person; during that timeframe.
IT Technician
Information technology analyst job in Saline, MI
The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow.
Location
You will work from a project location in Saline, MI
Responsibilities
Your key responsibilities
* Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems.
* Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications.
* Onboarding & Workstation Setup: Onboarding, setting up workstations for users.
* Network Support: Install and assist with basic network troubleshooting and connectivity issues.
* IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities.
* User Training: Provide training to internal users on hardware and software usage.
Qualifications
To qualify for the role, you must have
* Completed a minimum of High School Diploma or equivalent, and technical training or professional experience.
* 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools.
* Proficiency using Microsoft Office suite and Windows operating system software.
* Experience steadfastly documenting all works performed in ticketing system.
* User Data Transfer to New laptops.
* Thorough understanding of hardware technical specifications and General Network experience.
* Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment.
* Ability and willingness to learn new skills quickly.
* Ability to safely lift up to 40 lbs.
* Able to frequently work beyond forty hours per week.
* Able to travel out of state, sometimes on short notice, and stay overnight as needed.
Ideally, you'll also have
* CompTIA A+ certification
* Networking knowledge, including router/firewall configuration and management.
* Direct end-user support experience
Excited to make an impact? Apply now by clicking the "Apply" button below! We can't wait to hear from you!
EEO/AA Employer M/F/D/V
Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
Auto-ApplyIn person interview for an IT Security Auditor in Lansing MI
Information technology analyst job in Lansing, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Advanced knowledge of security standards and experience performing security audits. Experience in Governance Risk and Compliance (GRC).
10 or more years with IT security and audit experience
.
Qualifications
Skill Required/Desired Amount (no. of years)
Information Technology Experience Required 10
IT Security and/or Audit Required 10
PCI, NIST, FISMA, HIPPA, CJIS or related experience Required 5
Experience in working large, complex business or IT environments Required 10
Bachelors or Master's Degree in Computer Science, MIS Business, Accounting, or Engineering Required 4
Additional Information
Thanks and Regards,
Karan Sharma
510-254-3300 ext. 150
IT Administrator, Corporate
Information technology analyst job in Holt, MI
Job Description
Why Dakkota
For over 24 years, Dakkota Integrated Systems has delivered excellence through precision-engineered, build-to-order vehicle components from cockpits to fascia assemblies. Our award-winning team combines advanced lean manufacturing, strong product development, and a highly efficient supply chain to meet customer demands with reliability and innovation.
If you're looking for a company that empowers you to grow while driving excellence, collaboration, and innovation to create real impact, we'd love to meet you.
The role
We are seeking a strategic and hands-on IT Administrator (Corporate) to lead the management and optimization of our corporate technology infrastructure. This role is responsible for ensuring secure, reliable, and efficient IT operations across servers, networks, and end-user systems, while driving initiatives that strengthen cybersecurity and system performance.
The ideal candidate is a solutions-oriented professional with a passion for technology, data-driven decision-making, and fostering a culture of continuous improvement and innovation.
This position is hybrid role at one of our Michigan locations and reports to the Senior IT Manager as part of the Corporate Information Technology team.
What You'll Do
Server and Workstation Management: Oversee multiple servers and workstations, ensuring seamless integration with existing company systems.
Network and System Troubleshooting: Diagnose and resolve issues across networks, systems, and applications to maintain optimal performance.
Security and Cybersecurity Administration:
Implement and manage system security policies, including firewalls, access controls, file permissions, and user account management.
Monitor and respond to cybersecurity threats, conduct vulnerability assessments, and apply patches to mitigate risks.
Ensure compliance with industry standards and company cybersecurity protocols.
Software Installation and Maintenance: Install, configure, and troubleshoot new or upgraded software on servers and client platforms, ensuring compliance with licensing requirements.
Website Management: Design, develop, and maintain company websites and associated pages.
Hardware and Infrastructure Support: Research, evaluate, install, configure, and troubleshoot hardware, peripherals, and network infrastructure components.
User Training and Support: Develop and deliver training programs for employees on operating systems, networking, applications, databases, and cybersecurity best practices.
Data Backup and Recovery: Perform regular backups and ensure reliable data recovery processes for all company servers.
Documentation: Maintain accurate and comprehensive documentation of all IT activities and processes.
Compliance and Safety: Adhere to company policies, including emergency evacuation procedures and IT compliance standards.
Who you are
High School Diploma or equivalent required; Associate's degree or higher in Information Technology, Computer Science, or a related field preferred.
Minimum of 2 years of college education or an equivalent combination of education and relevant experience.
At least 1-2 years of hands-on experience in IT support within manufacturing or assembly operations.
Strong proficiency in Windows-based applications and database management systems.
Demonstrated leadership, organizational, and communication skills with the ability to collaborate across teams.
Proven ability to handle sensitive and confidential information with discretion and integrity.
Health, Safety, Physical & Travel Requirements
Standing and sitting in office and manufacturing environment, normal amounts of computer work, lifting of computer equipment up to 70 lbs.
Up to 25% of travel may be required
Life at Dakkota
Our success is rooted in meaningful relationships and a culture that feels like family. We champion compassion, respect, and work-life balance, while supporting each team member's personal and professional growth. Through ongoing development, competitive pay, and a comprehensive benefits package, we empower our people to thrive both at work and in life.
Our benefits include paid time off, medical, dental, and vision coverage, and a 401(k) plan for eligible employees.
Explore everything we have to offer at Dakkota Careers!
IT Administrator
Information technology analyst job in Brighton, MI
Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices.
Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users.
LOCATION:
Brighton, MI
WHY NIKON METROLOGY?
You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
KEY AREAS OF RESPONSIBILITY:
Will include, but not limited to the following:
Technical Support & Troubleshooting
Diagnose and resolve issues with computer hardware, software, and network connectivity.
Respond to user inquiries and provide technical support.
Guide users through step-by-step solutions to common problems.
System & Software Management
Install, configure, and maintain operating systems, applications, and other software tools.
Manage user accounts, permissions, and security settings.
Perform system updates and deploy new hardware and software to users.
IT Infrastructure & Maintenance
Execute operational tasks related to IT infrastructure projects supporting business operations and security.
Monitor and maintain servers, storage, and other IT infrastructure components.
Implement and manage data backup (local & offsite) and recovery solutions.
Communication & Documentation
Log and prioritize support requests using a ticketing system.
Create and maintain knowledge base articles and technical documentation.
Communicate clearly and empathetically: with both technical and non-technical users.
Escalate complex issues to other team members or external support providers
End user focus
Ensure a high level of end user satisfaction by providing timely and efficient support.
Follow up with users to ensure that issues are resolved to their satisfaction.
Gather and relay feedback.
QUALIFICATIONS
ESSENTIAL:
Required Knowledge, Skills, and Abilities:
Minimum of two (2) to four (4) years prior experience with providing workstation support
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required
Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required.
A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality
Full professional proficiency in English, written and spoken.
Certificates, License, Registrations:
Associate's degree in Computer Technology or related field. Certifications
DESIRABLE:
Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified
TECHNICAL COMPETENCIES:
Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022.
Hardware & Software: Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications.
Networking: Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting.
IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools.
Security: Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security.
Active Directory & Group Policy: User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting
Microsoft Office 365 and other common desktop applications
Awareness of all mainstream mobile technologies (Apple)
Remote Support: Experience using remote access tools for efficient user support
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Occasional business trips to other NM sites
This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment.
Must be able to sit or stand for extended periods while working at a computer.
Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware.
Manual dexterity required for using tools, keyboards, and other IT equipment
HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office.
WORK-LIFE BALANCE
We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!
PERSONAL DEVELOPMENT
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
Auto-Apply