Information technology analyst jobs in Lake Wales, FL - 184 jobs

WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering. Position Assignment: F-35 Information Systems Analyst to be located in at the Łask Tactical Air Base in Łask, Poland. This position will be responsible for the execution of Pilot Training Center (PTC) operations in support of the Poland Ministry of National Defense (MND) and the Polish Air Force (PLAF). The IT/System Administrator will support the sustainment, maintenance, and operation of F-35 training system devices, with a long-term deployment to Lask, Poland The selected candidate will be responsible for developing, configuring, and supporting computer applications, as well as setting up and monitoring training computer networks. They will perform a variety of maintenance, evaluation, and training tasks to ensure the training computer network meets system requirements. The successful candidate will work closely with other members of the Lockheed Martin training team to fulfill F-35 training objectives and will have experience working in an environment that requires interaction with multiple functional areas and personnel with different backgrounds and expertise. Key responsibilities include: • Scheduling and leading installations, modifications, and maintenance of training systems. • Supporting and coordinating verification and validation of installations and modifications to systems. • Acquiring and submitting metrics for review, documenting system anomalies, and submitting relevant data to appropriate organizations for analysis and resolution. • Collaborating with other organizations to improve operational performance and configuring systems to operate within approved guidelines. • Providing assistance to database administrators as needed to manage the import, export, transmission, and receipt of training records. • Interfacing directly with customers and personnel to resolve "break/fix" issues, establish approved access to resources, and ensure system services are available to support daily academic operations. • Ensuring compliance with all approved procedures and guidelines, and supporting respective audits. • Performing additional duties and related responsibilities as required. • Deployment and continued employment are contingent upon successful completion of the on-the-job training (OJT) required at Lockheed Martin's training locations prior to international assignment. This is not a telecommute position. The selected applicant may be required to work at deployed locations, work rotating shifts, and work in excess of 40 hours per week. Relocation: Relocation and housing assistance are available. Accompanied Status Available: Accompanied status means new hires may have qualifying dependents accompany them on their long-term overseas assignment. The OCONUS Locale: Lask, located in central Poland, boasts a temperate climate with four distinct seasons. The 32nd Air Base is a premier military aviation hub, providing strategic access to Eastern Europe and beyond. With state-of-the-art infrastructure and highly trained personnel, the base supports military operations, training, and international cooperation. Its unique location makes it an ideal spot for enhancing capabilities and strengthening regional alliances. F-35 Fast Facts Basic Qualifications • Candidate must have an active Secret clearance with final clearance adjudication within the last five years and be able to qualify and hold a Special Access Program (SAP) clearance. • 3-5 years of experience in Information Technology operations. • Demonstrated experience in one or more of the following: personal computer applications training, virtualization, VMware/VSphere, Windows Server 2012, Windows 10 operating systems, event log management, basic networking, Active Directory administration, personal computer applications, data security administration, SAN hardware, thin client administration, and associated fields. • Strong oral and written communication skills. • Ability to work in a team environment. • Must be capable of working multiple shifts, including some weekends, to execute critical maintenance and troubleshooting. • Proficiency in Microsoft Office products (Word, PowerPoint, and Excel) is required. • Security+ certification is required. Desired skills • Microsoft Certified System Administrator (MCSE) or equivalent certification. • Experience with firewalls and databases. • Current experience as an F-35 IT/System Administrator in a similar technical role supporting field operations at an F-35 site. • Experience working with Foreign Military Sales (FMS) customers is preferred. • Ability to brief and teach technical information to both internal and external audiences. • Ability to lead and mentor other team members. • Prior experience ensuring compliance with applicable laws, regulations, guidance and policies as they relate to DoD cybersecurity and SAPs • Prior experience with the system authorization process, associated artifacts and their requirements (e.g., SSP, SCTM, Security CONOPs, SOPs). • Previous experience with Polish Air Force customer. Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. * At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Other Important Information By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to work remotely Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedule Information Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Security Clearance Information This position requires a government security clearance, you must be a US Citizen for consideration. Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $77,700 - $136,965. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $89,300 - $154,905. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.

Title: IT Operations Analyst Job Type: Contract PAY RATE: $35 - 40 per hour Wright Technical Services is proud to represent a Fortune 100 Insurance Company making strides in their industry. We are seeking an experienced IT Operations Analyst to join our enterprise technology team. This role is designed for professionals who thrive in dynamic environments and are passionate about maintaining operational stability, ensuring disaster recovery readiness, and optimizing IT tools and observability platforms. The ideal candidate will bring a proactive mindset, strong technical acumen, and a collaborative spirit to support business continuity across critical systems and services. Qualifications Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). 3+ years of experience in IT operations, disaster recovery, or systems administration/engineering. Strong understanding of business continuity planning and execution. Strong knowledge of Business Impact Analysis (BIA), Risk Assessments, and Disaster Recovery Planning (DRP). Familiarity with Azure services and cloud recovery strategies. Proficiency in ServiceNow or similar ITSM platforms. Excellent communication and cross-functional collaboration skills. Preferred Skills: Experience with endpoint management tools (e.g., Intune, SCCM). Knowledge of backup, replication, and failover technologies. Exposure to insurance or regulated industries is a plus. Description and Responsibilities Disaster Recovery & Business Continuity Develop, maintain, and test Disaster Recovery Plans (DRPs) and Application Recovery Plans (ARPs) for business-critical systems, services, infrastructure, and applications. Conduct Business Impact Analyses (BIAs) to assess operational, financial, legal, and reputational risks. Coordinate tabletop, isolation, and full failover exercises with cloud and infrastructure teams. Document recovery procedures, RTO/RPO targets, and post-recovery actions in ServiceNow. Stability & Proactivity Proactively seek opportunities for automation, issue prevention, and self-healing. Analyze trends to create baselines and foster early detection of anomalies. Collaborate with decentralized teams to enforce ITSM processes and improve service delivery. Observability & Monitoring Leverage observability platforms and other endpoint management tools to track system health and performance. Define and monitor SLIs/SLOs to ensure service reliability. Provide insights from historical data to resolve recurring issues and improve operational efficiency. Tool Administration & ITSM Administrate day-to-day activities and tasks in Remote Monitoring and Management tools, observability tools, and other endpoint management tools. Leverage ITSM tools (e.g., ServiceNow) for incidents, problems, and change management workflows. Maintain dashboards and reporting for SLA compliance, DR readiness, and system performance Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Title: IT Operations Specialist Type: Full time, Salaried **This is an onsite role in Lakeland, Florida. Work schedule: Monday-Friday, 8am-5pm** Summary We are seeking a proactive and versatile IT Operations Specialist to join our team in Lakeland, Florida. In this vital onsite role, you will be responsible for supporting and maintaining our IT infrastructure-including laptops, desktops, networking, and peripheral devices. This position plays a crucial role in ensuring seamless day-to-day operations, with a strong focus on Electronic Data Interchange (EDI) support and general hardware setup. You'll also contribute to the implementation and maintenance of strategic IT systems, such as Transportation Management Systems (TMS), and support various technological initiatives across the organization. Essential Duties and Responsibilities Serve as the first line of onsite IT support by diagnosing and resolving hardware, software, and network issues. Oversee and maintain EDI integrations to ensure accurate and timely data flow- critical to supply chain operations and planning. Perform hands-on installation, configuration, and deployment of desktops, laptops, printers, network hardware, and other peripherals. Coordinate software installations, hardware repairs, and system updates. Support and maintain digital phone systems (e.g., Spectrum, Cisco). Proactively document troubleshooting steps, solutions, and support tickets in an organized and timely manner. Work closely with cross-functional teams to support ongoing IT projects and process improvements. Skills and Qualifications Strong interpersonal skills, including clear communication, active listening, and customer-focused support. Excellent analytical and problem-solving abilities with attention to detail. Ability to manage multiple priorities in a fast-paced, dynamic environment. Eagerness to learn and adopt new technologies. Strong understanding of IT support tools and best practices. Familiarity with key organizational IT systems and how they support business operations. Technical Competencies and Experience 1-2 years of hands-on IT support experience. Solid understanding of desktop and network troubleshooting. Demonstrated experience with EDI integration and support-preferably in logistics, supply chain, or manufacturing. Experience with Transportation Management Systems (McLeod preferred). Familiarity with PowerBI and data visualization tools is a plus. Preferred IT certifications: CompTIA A+, Network+, Security+, Dell, Microsoft, or SonicWall. Working knowledge of computer networks, security, and hardware/software configuration.

This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Requirement Must have experience with Windows10 FLVS is seeking one (1) resource to provide desktop technical support for our Infrastructure Services team. The Infrastructure Services Team requires a technical resource to provide dedicated Tier 2 support for our Laptop Refresh project. The ideal candidate has experience with Windows 10 laptop provisioning workflows, Windows application setup and configuration, setup and troubleshooting of computer peripherals, and provides excellent customer service. The resource will augment existing staff and may or may not be assigned project specific duties. The candidate is expected to meet all due dates and provide all deliverables in accordance with FLVS standards. The resource duties will be assigned by FLVS staff in accordance with the needs of the team. Any content developed and/or delivered for these services shall remain solely owned by FLVS. Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

The IT Technician (Help Desk Tech) is responsible for assisting the Area IT Director in providing an exceptional quality network/computer function for all team members of the Lake Nona hotels. In this role you are responsible for all aspects of user support. Including tracking, research, review, and remediation of items. For all systems users at assigned locations. Hardware and software configuration and support for end user equipment. Ordering and inventory control for user assigned equipment. Workflow planning, time management and projects related to end user support. Responsibilities Provide Technical support for the Lake Nona hotels internal telephone systems. Setup, maintain, and troubleshoot computer hardware. Maintain accurate documentation of all Lake Nona hotels internal IT systems. Provide both phone and on-site help desk support to end users. Provide technical support for network and local printers and multifunction devices. Install, configure, and troubleshoot desktop software applications. Work with technical support vendors to resolve server-based application issues. Setup new user logon and email accounts. Provide on-call weekend and night help desk support regularly. Follow all IT policies and procedures established in conjunction with IT Director and the corporate IT standards. Perform all other duties as assigned. 70 % 10% End user support System configuration and setup 10 % IT audit standards and security 5 % Project Assignments 5 % Inventory management and equipment procurement Qualifications Minimum 2 years of experience in a computer support environment. Proficient knowledge of Microsoft Windows operating systems and configuration. Advanced understanding of network basics and TCP/IP standards. Demonstrated ability to troubleshoot and solve IT issues. Strong written and oral communication skills. Time management skills and ability to work in a demanding environment with multiple deadlines. Organized and can work effectively independently and in a team environment. Delivers consistent service to all users of differing skill levels and requirements. Some travel may be required. Flexible to work evenings, weekends, holidays, after hour schedules and to be on call regularly. Demonstrated ability to troubleshoot and solve IT issues. Working Environment/Physical Demands: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to walk, and stand, 6-8 hours per day, and may have exposure to basic cleaning supply chemicals. The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. While performing the duties of this job, the team member will experience temperature fluctuations (heat, humidity), and moderate to high noise levels. Note: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions. LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations. The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects. This position is based in Orlando, Florida and some travel is required. Job Description •Implement and troubleshoot computer components and network hardware •Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces •System administration experience •Unit test development work, debug applications, investigate and resolve issues •Perform technical tasks like installations, environment refreshes, performance monitoring, etc. •Provide level of effort estimates in support of the development of new functionality •Identify and communicate issues and risks as needed Qualifications Minimum Qualifications: •4 Year degree in an applicable field •Excellent written and verbal communications skills •Excellent organizational skills •1-3 Years of experience in IT experience •1-3 Years of experience working in regulated environments •Demonstrated experience configuring and customizing applications •Experience working with Oracle, SQL Server or comparable databases •Familiarity with database design principles •System administration experience •Experience in Investigating, debugging and resolving issues •Must be willing and to accept travel requirements up to 25% •Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment Desired Qualifications: •Vendor application certification •PL/SQL knowledge is a plus •Experience working in citrix environments is a plus •Other lab experience is a plus Please apply directly for this position at ********************************************************************************** Additional Information We offer comprehensive benefits to regular full-time employees including but not limited to: •Unlimited ceiling for professional growth opportunities within LabAnswer •You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources •Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.) •Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals) •Comprehensive health and welfare programs to fit your individual or family's needs: •Health Insurance •Dental Insurance •Vision Insurance, •401(k) Retirement Saving that includes a generous employer match •Paid Time Off (vacation, sick, holiday) •Company Paid Life Insurance •Company Paid Short and Long Term Disability Insurance •Wellness Plans and Rewards •Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition •Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.

Clinical Care Medical Centers is looking for an IT technician responsible for providing technical support and assistance to users and organizations regarding computer systems, hardware, software, networks, and related technologies. Their key responsibilities include troubleshooting technical issues, maintaining hardware and software, managing networks, ensuring security measures, and offering user training and documentation. IT technicians should possess strong problem-solving skills, attention to detail, effective communication abilities, and the capability to stay updated with the latest technologies. The Technician will support the following locations: Orlando, Winter Haven, Plant City, and Lakeland . Duties and Responsibilities Set up, configure, and install hardware and software solutions. Diagnose and resolve technical hardware and software issues. Travel to sites to provide hands-on technical support and troubleshooting. Respond to issues in a timely and efficient manner. Collaborate with the internal IT team, sharing information and escalating more complex issues when necessary. Document and track all support activities in a ticketing system. Maintains an up-to-date inventory of equipment. Provides remote troubleshooting of network, PC, or software issues using remote tools. Ensure proper cable management. Abide by company policies and procedures. Comply with HIPAA regulations. Performed other duties as assigned. Requirements / Education / Licenses Two (2) years minimum work experience in an IT-related field. Valid driver's license and clean record. Reliable transportation and ability to commute to sites as needed. Ability to lift and carry heavy equipment as needed. Strong knowledge of Microsoft Windows, Apple Mac OS, Office Suite, and Microsoft Active Directory. Familiarity with troubleshooting hardware, software, and network issues. Proficiency with network concepts (e.g. DNS, DHCP, LAN, WAN, VPN, etc.). Relevant certifications (e.g. CompTIA A+, ITF +, Network +, Server +) are a plus. Fluent in English and Spanish preferred. Excellent communication and customer service skills. Strong organizational skills and ability to multi-task effectively. Detail-oriented and able to work efficiently in a stressful environment. Strong organizational skills and ability to multi-task effectively. Strong sense of teamwork and be able to manage a high volume of interpersonal relationships with tact and diplomacy. Must be able to work independently and relate well with all levels of individuals within the organization. Must be able to follow policies and procedures and work flexible schedule and location. Must be able to work with the Practice Management and/or Electronic Health Record System. Must be able to complete an Access Application. At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Location: On site in Memphis, TN, Charlotte, NC, Raleigh, NC, Orlando, FL, Miami, FL, Lafayette, LA, New Orleans, LA, Dallas, TX. Reports To: Head of Strategic Initiatives, Consumer Banking About the Role As a Data Integration Analyst at First Horizon, you will play a key role in enhancing the measurement capabilities of our consumer and small business banking teams. This includes collecting, verifying, and integrating monthly performance data from across the bank into a logical, scalable database to support scorecards, dashboards, and key metrics. A critical aspect of this role involves leveraging your expertise in geographic information systems (GIS) to support geospatial analysis and mapping, including the implementation of new GIS tools currently under development. The ideal candidate will have a strong grasp of data workflows, database design, and the ability to transform complex datasets into actionable insights through visualization and analysis. Responsibilities: * Gather, compile, and validate data from associates across various teams within Consumer Banking for use in scorecards, dashboards, and performance reports. * Assist in identifying gaps or inconsistencies in collected data and escalate to relevant teams. * Collect and organize external market data related to branch locations, network footprint, and competitor activity within First Horizon's 12-state footprint. * Collaborate with associates in retail, business banking, analytics, and strategy teams to ensure timely and accurate information flow. * Maintain well-organized records of data sources, methodologies, and update schedules. * Support the Head of Strategic Initiatives in producing regular and ad-hoc reports for leadership. * Participate in meetings to understand evolving data needs and help improve data quality processes * Adhere to data privacy and integrity standards in all tasks. Qualifications: * Bachelor's degree in Business, Finance, Economics, Data Science, Environmental Sciences or a related field; relevant work experience may be substituted. * 2+ years of experience in data gathering, research, operations, analyst roles or equivalent demonstrated through work experience, training, military experience, or education. * Proven ability to organize and integrate diverse monthly data feeds into centralized, scalable databases for analysis and visualization. * Demonstrated experience with geographic information systems (GIS), including spatial data processing, mapping, and geospatial analysis. * Knowledge with Excel and basic reporting/dashboard tools; experience with data visualization platforms such as Power BI, Tableau, or GIS Insights. * Proficiency in scripting languages (e.g., SQL, Python) for data transformation and automation is preferred. * Strong communication skills with the ability to collaborate across functions and present findings effectively. * Interest in the banking industry and eagerness to learn about physical branch networks and market dynamics. Why Join First Horizon? You'll have an opportunity to make a visible impact alongside high-performing associates, help drive strategic change, and develop your skills in a collaborative environment. If you're proactive, curious, and thrive on turning information into action, we would love for you to apply. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Acts as the primary point of ownership with the responsibility of Infor LN Administration. Maintains up-to-date product and technical knowledge of the Infor portfolio and roadmap for an industry and horizontal solution set. Leads internal architecture sessions around integration, security, and reporting. Acts as an expert and evangelist for AMES Technology, Digital Transformation. Troubleshoot Enterprise Resource Planning (ERP) anomalies and process issues within the Infor LN system. Assist with implementations and upgrades to the ERP system in data migration, data validation, system configuration, table sharing, testing, Classroom Pilot (CRP), User Acceptance Testing (UAT), and documentation. Ensure that data transfers to subsequent support interfaces and aim to monitor Electronic Data Interchange (EDI) processes to maintain quality and consistency. Works with end users to gather requirements and recommend optimal business processes relative to ERP functionality. Analyze and evaluate reported issues and end-user application requirements to determine optimum resolution. Perform daily maintenance of ERP systems and generate monthly, quarterly, and annual reports. Full time telecommuting permitted. Job can be performed anywhere in the U.S. 15% domestic travel within US and 10% travel international travel required. Job Requirements: A Bachelor's degree or the foreign equivalent* in Computer Engineering, Computer Science, Management Information Systems (MIS), Business Administration, or a related field, and ten (10) years of experience** in a computer systems analyst occupation. The required experience must include: · Ten (10) years of experience working with Infor ERP LN Implementations and Development. · Five (5) years of experience working with diverse teams of technical architects, business users and IT teams in client organizations on all phases of the software development life cycle. · Five (5) years of experience working with Integration Skills such as EDI, XML, Web Services, Workflow and Alerts, API, ION, and Infor OS. Work location: 13485 Veterans Way, Suite 200, Orlando, FL 32827

Job Title: IT Engineer Reports To: Vice President of Information Technology AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies. With a strong focus on excellence, innovation, and customer satisfaction, we are dedicated to sourcing and delivering metal solutions that meet the diverse needs of our clients. IT Engineer Position Summary This position provides hands-on support for IT hardware infrastructure while applying a solid working knowledge of software applications. The role focuses on the deployment, maintenance, and optimization of physical IT assets, along with supporting operating systems, enterprise applications, and end-user technologies. The individual will troubleshoot issues and develop effective solutions across both hardware and software environments. IT Engineer Key Responsibilities Install, configure, maintain, and troubleshoot servers, desktops, laptops, and peripheral hardware. Manage enterprise-class hardware platforms, including servers, storage, and networking equipment. Perform hardware diagnostics, repairs, upgrades, and preventative maintenance. Support data center and on-premises infrastructure, including rack/stack, cabling, and power management. Coordinate hardware lifecycle management, including procurement, deployment, and asset tracking. Install, configure, and support Windows and Linux operating systems. Assist with server builds, virtualization platforms, and basic cloud-connected infrastructure. Support Active Directory user and device management. Perform system updates, patching, and performance monitoring. Provide support for standard business software applications (e.g., Microsoft Office, collaboration tools, line-of-business applications). Assist with software installations, upgrades, licensing, and troubleshooting. Work with application owners and vendors to resolve technical issues. Support basic scripting or automation tasks as needed. Provide Tier 2 technical support for hardware- and software-related issues. Support desktop and laptop deployments, imaging, and refresh cycles. Document system configurations, procedures, and troubleshooting steps. Follow IT best practices for security, compliance, and change management. IT Engineer Qualification Requirements Education Bachelor s Degree in Information Technology, Computer Engineering, or a related field, or equivalent professional experience. Experience 3 5 years of experience in IT engineering or technical support roles with a strong emphasis on hardware. Experience supporting enterprise or mid-sized corporate environments preferred. Required Skills & Technical Knowledge Hardware: Servers, desktops, laptops, peripherals, storage devices Operating Systems: Windows 10/11, Windows Server; basic Linux knowledge Networking: Basic understanding of LAN/WAN, switches, routers, and cabling Virtualization: Working knowledge of VMware, Hyper-V, or similar platforms Software Applications: Microsoft Office / Microsoft 365 and common enterprise applications Troubleshooting: Strong diagnostic and problem-solving skills Documentation: Ability to create and maintain technical documentation Preferred Skills Experience with hardware vendors such as Dell, HP, or Lenovo Familiarity with backup solutions and basic disaster recovery concepts Exposure to cloud platforms such as Azure or AWS Basic scripting (PowerShell, Bash) a plus Strong attention to detail and organization Ability to work independently and as part of a team Effective communication skills with technical and non-technical users Willingness to learn and adapt to new technologies

Job Description Title: IT Operations Analyst Job Type: Contract PAY RATE: $35 - 40 per hour Wright Technical Services is proud to represent a Fortune 100 Insurance Company making strides in their industry. We are seeking an experienced IT Operations Analyst to join our enterprise technology team. This role is designed for professionals who thrive in dynamic environments and are passionate about maintaining operational stability, ensuring disaster recovery readiness, and optimizing IT tools and observability platforms. The ideal candidate will bring a proactive mindset, strong technical acumen, and a collaborative spirit to support business continuity across critical systems and services. Qualifications Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). 3+ years of experience in IT operations, disaster recovery, or systems administration/engineering. Strong understanding of business continuity planning and execution. Strong knowledge of Business Impact Analysis (BIA), Risk Assessments, and Disaster Recovery Planning (DRP). Familiarity with Azure services and cloud recovery strategies. Proficiency in ServiceNow or similar ITSM platforms. Excellent communication and cross-functional collaboration skills. Preferred Skills: Experience with endpoint management tools (e.g., Intune, SCCM). Knowledge of backup, replication, and failover technologies. Exposure to insurance or regulated industries is a plus. Description and Responsibilities Disaster Recovery & Business Continuity Develop, maintain, and test Disaster Recovery Plans (DRPs) and Application Recovery Plans (ARPs) for business-critical systems, services, infrastructure, and applications. Conduct Business Impact Analyses (BIAs) to assess operational, financial, legal, and reputational risks. Coordinate tabletop, isolation, and full failover exercises with cloud and infrastructure teams. Document recovery procedures, RTO/RPO targets, and post-recovery actions in ServiceNow. Stability & Proactivity Proactively seek opportunities for automation, issue prevention, and self-healing. Analyze trends to create baselines and foster early detection of anomalies. Collaborate with decentralized teams to enforce ITSM processes and improve service delivery. Observability & Monitoring Leverage observability platforms and other endpoint management tools to track system health and performance. Define and monitor SLIs/SLOs to ensure service reliability. Provide insights from historical data to resolve recurring issues and improve operational efficiency. Tool Administration & ITSM Administrate day-to-day activities and tasks in Remote Monitoring and Management tools, observability tools, and other endpoint management tools. Leverage ITSM tools (e.g., ServiceNow) for incidents, problems, and change management workflows. Maintain dashboards and reporting for SLA compliance, DR readiness, and system performance Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions. LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations. The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects. This position is based in Orlando, Florida and some travel is required. Job Description •Implement and troubleshoot computer components and network hardware •Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces •System administration experience •Unit test development work, debug applications, investigate and resolve issues •Perform technical tasks like installations, environment refreshes, performance monitoring, etc. •Provide level of effort estimates in support of the development of new functionality •Identify and communicate issues and risks as needed Qualifications Minimum Qualifications: •4 Year degree in an applicable field •Excellent written and verbal communications skills •Excellent organizational skills •1-3 Years of experience in IT experience •1-3 Years of experience working in regulated environments •Demonstrated experience configuring and customizing applications •Experience working with Oracle, SQL Server or comparable databases •Familiarity with database design principles •System administration experience •Experience in Investigating, debugging and resolving issues •Must be willing and to accept travel requirements up to 25% •Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment Desired Qualifications: •Vendor application certification •PL/SQL knowledge is a plus •Experience working in citrix environments is a plus •Other lab experience is a plus Please apply directly for this position at ********************************************************************************** Additional Information We offer comprehensive benefits to regular full-time employees including but not limited to : •Unlimited ceiling for professional growth opportunities within LabAnswer •You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources •Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.) •Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals) •Comprehensive health and welfare programs to fit your individual or family's needs: •Health Insurance •Dental Insurance •Vision Insurance, •401(k) Retirement Saving that includes a generous employer match •Paid Time Off (vacation, sick, holiday) •Company Paid Life Insurance •Company Paid Short and Long Term Disability Insurance •Wellness Plans and Rewards •Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition •Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.

The IT Technician (Help Desk Tech) is responsible for assisting the Area IT Director in providing an exceptional quality network/computer function for all team members of the Lake Nona hotels. In this role you are responsible for all aspects of user support. Including tracking, research, review, and remediation of items. For all systems users at assigned locations. Hardware and software configuration and support for end user equipment. Ordering and inventory control for user assigned equipment. Workflow planning, time management and projects related to end user support. Responsibilities Provide Technical support for the Lake Nona hotels internal telephone systems. Setup, maintain, and troubleshoot computer hardware. Maintain accurate documentation of all Lake Nona hotels internal IT systems. Provide both phone and on-site help desk support to end users. Provide technical support for network and local printers and multifunction devices. Install, configure, and troubleshoot desktop software applications. Work with technical support vendors to resolve server-based application issues. Setup new user logon and email accounts. Provide on-call weekend and night help desk support regularly. Follow all IT policies and procedures established in conjunction with IT Director and the corporate IT standards. Perform all other duties as assigned. 70 % 10% End user support System configuration and setup 10 % IT audit standards and security 5 % Project Assignments 5 % Inventory management and equipment procurement Qualifications Minimum 2 years of experience in a computer support environment. Proficient knowledge of Microsoft Windows operating systems and configuration. Advanced understanding of network basics and TCP/IP standards. Demonstrated ability to troubleshoot and solve IT issues. Strong written and oral communication skills. Time management skills and ability to work in a demanding environment with multiple deadlines. Organized and can work effectively independently and in a team environment. Delivers consistent service to all users of differing skill levels and requirements. Some travel may be required. Flexible to work evenings, weekends, holidays, after hour schedules and to be on call regularly. Demonstrated ability to troubleshoot and solve IT issues. Working Environment/Physical Demands: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to walk, and stand, 6-8 hours per day, and may have exposure to basic cleaning supply chemicals. The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. While performing the duties of this job, the team member will experience temperature fluctuations (heat, humidity), and moderate to high noise levels. Note: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

Location: On site in Memphis, TN, Charlotte, NC, Raleigh, NC, Orlando, FL, Miami, FL, Lafayette, LA, New Orleans, LA, Dallas, TX. Reports To: Head of Strategic Initiatives, Consumer Banking About the Role As a Data Integration Senior Analyst at First Horizon, you will serve as a strategic partner to Consumer and Small Business Banking leadership, driving data-informed decision-making through robust integration and analysis. You will lead efforts to collect, validate, and synthesize performance data across the bank into scalable, centralized systems that power scorecards, dashboards, and key metrics. Your expertise in geographic information systems (GIS) will be instrumental in advancing geospatial analytics and supporting the rollout of new GIS tools. This role requires a strong command of data architecture, visualization, and cross-functional collaboration to deliver actionable insights that shape strategic initiatives. Responsibilities * Lead the design and maintenance of scalable data integration workflows to support performance reporting across Consumer Banking. * Partner with cross-functional teams to identify and resolve data gaps, inconsistencies, and quality issues. * Oversee the collection and analysis of external market data, including branch footprint and competitive intelligence across First Horizon's 12-state network. * Collaborate with retail, business banking, analytics, and strategy teams to ensure timely and accurate data delivery. * Develop and maintain documentation of data sources, methodologies, and update schedules to ensure transparency and repeatability. * Produce high-impact reports and dashboards for senior leadership, including ad-hoc analysis to support strategic decisions. * Champion data governance and integrity standards across all integration efforts. * Contribute to the development and implementation of advanced GIS tools and spatial analytics capabilities. Qualifications: * Bachelor's degree in Business, Finance, Economics, Data Science, Environmental Sciences, or related field; equivalent experience considered. * 4+ years of experience in data integration, analytics, or operations, with increasing responsibility. * Proven ability to architect and manage centralized databases and data pipelines for performance reporting. * Advanced experience with GIS tools and spatial data analysis, including mapping and geospatial insights. * Proficiency in Excel and data visualization platforms (Power BI, Tableau, GIS Insights). * Strong scripting skills (SQL, Python) for data transformation, automation, and analysis. * Excellent communication and stakeholder engagement skills, with a track record of cross-functional collaboration. * Deep interest in banking strategy, branch networks, and market dynamics. Why Join First Horizon? You'll have an opportunity to make a visible impact alongside high-performing associates, help drive strategic change, and develop your skills in a collaborative environment. If you're proactive, curious, and thrive on turning information into action, we would love for you to apply. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Job Description Job Title: IT Engineer Reports To: Vice President of Information Technology AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies. With a strong focus on excellence, innovation, and customer satisfaction, we are dedicated to sourcing and delivering metal solutions that meet the diverse needs of our clients. IT Engineer Position Summary This position provides hands-on support for IT hardware infrastructure while applying a solid working knowledge of software applications. The role focuses on the deployment, maintenance, and optimization of physical IT assets, along with supporting operating systems, enterprise applications, and end-user technologies. The individual will troubleshoot issues and develop effective solutions across both hardware and software environments. IT Engineer Key Responsibilities Install, configure, maintain, and troubleshoot servers, desktops, laptops, and peripheral hardware. Manage enterprise-class hardware platforms, including servers, storage, and networking equipment. Perform hardware diagnostics, repairs, upgrades, and preventative maintenance. Support data center and on-premises infrastructure, including rack/stack, cabling, and power management. Coordinate hardware lifecycle management, including procurement, deployment, and asset tracking. Install, configure, and support Windows and Linux operating systems. Assist with server builds, virtualization platforms, and basic cloud-connected infrastructure. Support Active Directory user and device management. Perform system updates, patching, and performance monitoring. Provide support for standard business software applications (e.g., Microsoft Office, collaboration tools, line-of-business applications). Assist with software installations, upgrades, licensing, and troubleshooting. Work with application owners and vendors to resolve technical issues. Support basic scripting or automation tasks as needed. Provide Tier 2 technical support for hardware- and software-related issues. Support desktop and laptop deployments, imaging, and refresh cycles. Document system configurations, procedures, and troubleshooting steps. Follow IT best practices for security, compliance, and change management. IT Engineer Qualification Requirements Education Bachelor's Degree in Information Technology, Computer Engineering, or a related field, or equivalent professional experience. Experience 3-5 years of experience in IT engineering or technical support roles with a strong emphasis on hardware. Experience supporting enterprise or mid-sized corporate environments preferred. Required Skills & Technical Knowledge Hardware: Servers, desktops, laptops, peripherals, storage devices Operating Systems: Windows 10/11, Windows Server; basic Linux knowledge Networking: Basic understanding of LAN/WAN, switches, routers, and cabling Virtualization: Working knowledge of VMware, Hyper-V, or similar platforms Software Applications: Microsoft Office / Microsoft 365 and common enterprise applications Troubleshooting: Strong diagnostic and problem-solving skills Documentation: Ability to create and maintain technical documentation Preferred Skills Experience with hardware vendors such as Dell, HP, or Lenovo Familiarity with backup solutions and basic disaster recovery concepts Exposure to cloud platforms such as Azure or AWS Basic scripting (PowerShell, Bash) a plus Strong attention to detail and organization Ability to work independently and as part of a team Effective communication skills with technical and non-technical users Willingness to learn and adapt to new technologies