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  • Trade Support Analyst

    Asset Staffing, Inc.

    Information technology analyst job in Baltimore, MD

    Investment Bank located in Baltimore, MD seeks Trade Support Analyst within it's Global Wealth Management group.. Applicants should have recently graduated with a degree in Finance, Economics, Business or any related discipline. Applicants should reside in the Baltimore area as this role is Hybrid and attendance on-site is mandatory 3 days per week. Description: - Hybrid: 3 days in office, 2 remote Top Skills - 1-3 years of financial services industry experience The role we are hiring for is with in our clearance operations team. The Clearance team covers the trade matching process for Wealth Management Fixed income and equity trading flow. The team works closely with the business, technology, and multiple internal teams to ensure timely clearance of trades prior to settle date. QUALIFICATIONS - Bachelor's Degree - 1-3 years of financial services industry experience; ideally with project management experience - General knowledge of financial markets and investment products, specifically equities and options - Demonstrated leadership ability and experience managing people - Excellent written and verbal communication skills - Self-motivated with a high degree of attention to detail - Ability to adapt in fast paced environment with focus on innovation and flexibility - Efficient time management skills and ability to prioritize competing urgent tasks - Team player with the ability to work effectively in a team or independently - Ability to quickly learn and apply knowledge - Demonstrated relationship building skills with stakeholders, peers, and all levels of management - Strong reasoning and problem-solving skills - Ability to think and act like an owner - Proficiency in Microsoft Excel, VBA a plus For immediate consideration contact: Jim Byrnes 212-430-1054
    $62k-106k yearly est. 1d ago
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  • IT Systems Manager

    Sanjose Construction USA

    Information technology analyst job in Washington, DC

    San Jose Construction Group, Inc has an immediate need for an IT Systems Manager. This role ensures that IT infrastructure, software tools, and digital workflows effectively support construction projects, office operations, and field teams. The position blends hands-on IT management with a forward-looking focus on technology innovation, software optimization, and AI-driven efficiency across the organization. Responsabilities: Oversee the setup, configuration, and maintenance of IT equipment, including laptops, desktops, mobile devices, and jobsite hardware. Audit current software platforms (e.g., project management, estimating, accounting, and scheduling tools) for effectiveness and utilization. Identify and implement new technologies-such as AI-based estimating, project tracking, or documentation tools-to streamline operations. Research and introduce software applications or AI-driven tools that improve productivity, communication, and data accuracy across teams. Manage IT budgets, procurement, and vendor relationships for hardware, software, and service contracts. Skills & Experience: Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 5+ years of experience in IT systems administration or management, ideally within the construction or engineering industry. Experience with construction-related platforms (e.g., Procore, Bluebeam, Autodesk, PlanGrid, Sage, CMiC, or similar). Familiarity with AI, automation, and digital transformation initiatives. Excellent problem-solving, project management, and communication skills.
    $107k-149k yearly est. 2d ago
  • Security Operations Center Analyst

    Coalfire Federal 4.0company rating

    Information technology analyst job in Arlington, VA

    About Coalfire Coalfire Federal is a market leading cybersecurity consultancy firm that provides independent and tailored advice, assessments, technical testing and a full suite of cyber engineering services to Federal agency customers. Coalfire Federal along with its parent company, Coalfire, has an unparalleled client list with deep customer relationships with leading cloud and technology providers including Amazon, Microsoft, IBM, Google and Oracle and Federal agencies. Coalfire has been a cybersecurity thought leader for over 20 years and has offices throughout the United States and Europe and is committed to making the world a safer place by solving our clients' toughest security challenges. But that's not who we are - that's just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. We're currently seeking a SOC Analyst with at minimum an Active Secret Clearance to support our on-site team in the Crystal City / Arlington, VA area. Location & Summary This is an opportunity join our Coalfire Federal team, supporting aa government client on site on a full time basis. The SOC Analyst will be responsible for assisting with the vulnerability management program and maintaining the vulnerability scanning tool, conducting incident response to include contributing to process improvement, and assist with monitoring existing alerts and security dashboards What you'll do Monitor security operations in a mixed Windows and Linux environment across multiple enclaves Conduct infrequent digital forensics and contribute to process development Operate endpoint detection and response tools including managing exceptions and alerts Incorporate threat intelligence into incident response through tools Assist with audits/assessments including audit plan preparation, review of documentation and evidence, evaluation of procedures, and client interviews. Manage priorities, tasks and hours on projects in conjunction with the project manager to achieve delivery utilization targets. Ensures quality products and services are delivered on time. Escalates client and project issues to management in a timely manner to inform and engage the necessary resources to address the issue Develop strong working relationships across the IT program to facilitate smooth operations and incident response activities What you'll bring The ability to support and be flexible with a small team, and work independently as needed The capability and interest in learning and growing into the role Expertise in security operations and vulnerability management Maintains strong depth of knowledge in one or more cybersecurity frameworks. Familiarity with Department of Defense STIGs and standard operating procedures associated with operating an air-gapped network Understanding of Windows infrastructure and communication components Basic understanding of Windows/Linux administration Familiarity with web applications and awareness of web application vulnerability assessments Education Completed Bachelor's degree from an accredited university, preferably in an IT related field. Clearance / Suitability *At minimum an Active Secret Clearance and on-site presence is required for this role. A Top Secret Clearance may also be held. Certifications At least one industry recognized cybersecurity /information security certification: CISSP, CISM, or CISA Years of Experience At minimum Five (5) years' direct work experience providing support to implementing an organization's information security program and related SOC experience Bonus Points Cyber Engineering background Splunk experience and / or certification ACAS, Nessus, or Tenable training Familiarity with an Endpoint Detection and Response tool such as HBSS, Carbon Black, or Cylance Optics Familiarity with a Network Based Intrusion Detection system Familiarity with the Purple Team Lifecycle and continuous process improvement Why you'll want to join us Our people make Coalfire Federal great. We work together on interesting things and achieve exceptional results. We act as trusted advisors to our customers and are committed to client-focused innovation as well as innovation in the industries that we serve. Coalfire offers our people the chance to grow professionally with colleagues they like and respect while tackling challenges that stretch their minds and expand their skill sets. Regardless of location, you'll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You'll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. You'll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support memberships, and comprehensive insurance options. Coalfire is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $75k-112k yearly est. 1d ago
  • ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location

    Ernst & Young Oman 4.7company rating

    Information technology analyst job in Washington, DC

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
    $122.9k-213.4k yearly 20h ago
  • Human Resources Information System Administrator

    Spectrumcareers

    Information technology analyst job in Arlington, VA

    A fast-growing, enterprise organization with a complex, multi-location workforce is seeking a hands-on Workday HRIS professional to support and optimize its full HCM environment. This is a highly visible individual-contributor role responsible for the day-to-day stability, configuration, and evolution of Workday across the business. This position sits at the center of HR operations, payroll, benefits, and reporting, and partners closely with HR leadership and technical teams to ensure Workday runs accurately, securely, and efficiently. What You'll Do Own the ongoing configuration and maintenance of Workday HCM across all major modules, including time, absence, benefits, payroll, compensation, and recruiting Maintain and troubleshoot business process frameworks, condition rules, security roles, and data flows Monitor and resolve issues across Workday integrations and vendor feeds Support release cycles, including regression testing, UAT, and post-deployment validation Ensure data integrity, compliance, and audit readiness across the HR system Build and maintain Workday reports, dashboards, and analytics for HR and leadership Serve as the first point of escalation for system issues, enhancements, and end-user questions Partner with stakeholders to improve workflows, automate manual processes, and enhance the user experience What We're Looking For 5+ years of HRIS experience in an enterprise environment Hands-on Workday experience with configuration responsibility Exposure to multiple Workday HCM modules (time, absence, benefits, payroll, compensation, recruiting) Strong understanding of business process frameworks, security, reporting, and data governance Experience supporting system upgrades, testing cycles, and production troubleshooting Comfort working with integrations, file feeds, and third-party vendors Strong analytical and communication skills with the ability to work across technical and HR teams Why This Role Stands Out Broad Workday ownership rather than narrow module support Stable, well-resourced enterprise environment High-impact role supporting critical HR, payroll, and benefits operations Long-term growth path for a senior HRIS professional who wants depth and influence
    $69k-93k yearly est. 20h ago
  • IT Warehouse Operations Manager

    Insight Global

    Information technology analyst job in Hyattsville, MD

    Duration: 6-month Contract w/ potential to be extended to up to 18 months Requirements: At least 3-5 years of experience working in a warehouse managing operations, asset management, and inventory control. Experience working ServiceNow and CMDB as an IT asset management tool to reconcile and ensure stock levels to resolve discrepancies and maintain future stock Strong experience with Microsoft Office and inventory management systems. Strong previous experience collaborating with IT Service Management and Infrastructure teams for hardware asset allocation Day to Day: Insight Global is searching for an IT Warehouse Manager in the Hyattsville, MD area to oversee daily operations, ensuring efficient inventory management, timely fulfillment of hardware requests, and compliance with organizational standards. This role requires strong leadership experience, technical knowledge of IT assets, and expertise in managing vendor relationships. Key responsibilities include maintaining accurate records of IT hardware and peripherals, implementing asset tracking processes using CMDB and ServiceNow, and reconciling stock levels to resolve discrepancies; supervising warehouse staff and temporary associates while coordinating inbound and outbound shipments; developing and enforcing standard operating procedures for storage and handling; organizing warehouse space to maximize efficiency and accessibility; liaising with vendors for procurement, receiving, and delivery; collaborating with IT Service Management and Infrastructure teams for asset allocation; adhering to security and safety protocols; and generating regular reports on inventory status, usage trends, and cost optimization. This position is on-site 5 days a week, M-F core hours. Pay: $35-45/hr (Based on experience, education, certifications). Benefits offered by employer.
    $35-45 hourly 2d ago
  • Drainage and Stormwater Senior Technical Manager

    WSP Global Inc.

    Information technology analyst job in Herndon, VA

    This Opportunity Manage projects with our Mid-Atlantic Civil and Drainage Team and be a part of a growing organization that meets our client's objectives and solves their challenges. At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines. Here at WSP, anything is within our reach and yours as a WSP employee. Come join us and help shape the future! Job Description WSP is currently initiating a search for a Drainage and Stormwater Senior Technical Manager for our Herndon, Virginia office. The successful candidate will manage the delivery of multiple drainage and stormwater design projects and hydrologic and have experience with hydraulic (H&H) studies for stormwater management, conveyance systems, resilient infrastructure, and flood control in Virginia and throughout the Mid-Atlantic region. This is an excellent management position in an internationally recognized global firm in a field designated for rapid growth. Duties and Responsibilities Perform professional civil engineering on roadway, stormwater, and site projects for multiple federal, state, and local clients. Provide engineering services and project/task management of drainage design, stormwater management, flood control and H&H modeling. Local and state experience on drainage and stormwater management design projects is preferred. Coordinate complex multi-disciplinary traditional design and alternative delivery projects. Coordinate, review and approve design plans, ensuring data integrity and work is compliant with all applicable codes, ordinances, and regulations. Mentor younger staff in the development of their design skills, including in the latest drainage and stormwater design focused on Virginia and local requirements. Permitting, public participation, and coordinating/interacting with regulatory agencies, subcontractors, and clients in a confident and professional manner. Oversee and monitor cross-functional teams in executing projects including budgets, tracking hours and expenses, and task completion. Collaborate with professionals from a variety of disciplines to provide future ready solutions for clients. Remain current in latest drainage and stormwater standards and water resources engineering techniques. Support business development activities in the region, including contributing to proposals, interviews and other pursuit activities. Exercise responsible and ethical decision-making regarding company funds, resources and conduct, and adhere to WSP's Code of Conduct and related policies. Perform additional responsibilities as required by business needs. Talent is the essence of meeting our client's objectives, goals and challenges. If this sounds like a fit for you, we'd love to have that first discussion of you joining our team. Minimum Qualifications Bachelor's Degree in Civil or Water Resources Engineering or closely related discipline. Professional Engineer license required. Virginia, Maryland and/or District of Columbia P.E. licenses preferred. 10+ years of relevant post-education experience in the A/E/C industry with a technical client-facing background in the water resources sector. Experience in water resources engineering including with hydraulic modeling of open-channel and closed conduit systems. The ability to manage several projects concurrently, provide senior-level input and evaluation on projects, and serve as technical manager. Proficient knowledge of related engineering principles, practices, process, and the application to permitting and project work-related issues. Well-defined knowledge with Stormwater Management, Drainage, Hydrology & Hydraulics Design, Watershed Studies, Floodplain Delineation, etc. Experience with project and client development/relationship management. Proficient ability to coordinate with agency regulators and understand requirements. Highly effective interpersonal and communication skills when interacting with others, expressing ideas effectively and professionally to an engineering and non-engineering audience. Demonstrated high-level of self-leadership with attention to detail, multi-tasking, and prioritization of responsibilities in a dynamic work environment. Ability to work independently and provide guidance and leadership to junior team or project members, with strict adherence to QA/QC. Proficient understanding of and well-defined experience with surface water analysis, hydrologic methodologies/models, hydraulic models, and with software tools for project delivery including AutoCAD, Civil 3D, MicroStation, OpenRoads, PondPack, HEC-RAS, project collaboration software, Bluebeam and ArcGIS software. Demonstrates strong competence in critical thinking and problem-solving skills required to apply technical knowledge to reach conclusions from testing results, data collation, statistical analysis and arriving at the most effective, economical, and logical solution. Demonstrated effectiveness at coordinating and assertively directing subconsultants and others to consistently complete tasks safely and efficiently. Preferred Qualifications Master's Degree or additional certifications in the above-referenced discipline Experience working with state/county/local/municipal clients in the Northern Virginia region. Virginia DEQ plan reviewer certification for stormwater management and/or erosion control. Working knowledge of roadway and utility design principles, practices, and processes. Affiliations with professional societies and active industry and community involvement are highly desirable #J-18808-Ljbffr
    $107k-145k yearly est. 2d ago
  • CommVault Systems Engineer

    Contact Government Services

    Information technology analyst job in Rockville, MD

    CommVault Systems Engineer (Data Protection / Backup) Employment Type: Full-Time, Experienced Department: Technology Support CGS is seeking an experienced CommVault Data Protection Engineer with extensive knowledge and experience in designing, developing, configuring, implementing, testing, troubleshooting, deploying, and supporting backup and recovery technical solutions for a large-scale federal government enterprise's environment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Designed, developed, configured, integrated and secured complex backup, recovery and storage products over wide area network (WAN) in a complex, geographically dispersed solution, ranging from single servers to multi-tier, multi-platform solutions utilizing the Commvault enterprise backup solutions. Create and maintain optimal backup, restore and redundancy solutions for critical data - to include primary/auxiliary copies and VM-based backups. Reviews, plans, and participates in executing regularly scheduled maintenances on the backup/recovery infrastructure. Troubleshoot complex backup and recovery problems to include networking, application, server, hardware, and appliance related backup issues. Provide analytics, usage, capacity planning and reporting within the Commvault management and monitoring solution. Implement regular security updates and patches to related backup application servers and appliances in accordance with Federal Information and Information Systems requirements. Work with operation teams to develop and support enterprise infrastructure processes, tools, and environments to ensure a timely response to backup, restore, and data replication requests. Qualifications: Possesses a strong knowledge of Commvault data protection application. Knowledge of other technologies a plus (LAN, WAN, Microsoft Windows Servers, Linux, SQL database). Experience with DISA STIGs and applying to Commvault related systems. Perform security related tasks which include documentation, vulnerability scan review, assessment support, patch management, and auditing as required Ideally, you will also have: CommVault Certified Engineer Working knowledge of SAN and Cloud storage systems - EMC Unity and PURE Storage. Federal Agency issued security clearance. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* #CJ $123,274.67 - $167,301.34 a year
    $123.3k-167.3k yearly 6d ago
  • Mid-Level Systems Engineer

    Leidos 4.7company rating

    Information technology analyst job in Bethesda, MD

    Leidos National Security Sector combines technology-enabled services and mission software capabilities in the areas of cyber, logistics, security operations, and decision analytics to support our defense and intel customers' mission to defend against evolving threats around the world. Our team's focus is to ensure our customers have the right tools, technologies, and tactics to keep pace with an ever-evolving security landscape and succeed in their pursuit to protect people and critical assets. The Intelligence Production Solutions Division (IPSD), part of the Decision Advantage Solutions Business Area, is currently seeking a Mid-Level Systems Engineer for the Chinook Program. As part of a highly skilled team, you will play a critical role in delivering geospatial intelligence (GEOINT) capabilities through innovative systems engineering practices, directly supporting the Customer's mission to provide timely, relevant, and accurate intelligence to national decision-makers and warfighters. Position may be performed in the following locations below. Please note Gaithersburg, MD is the program's primary work location. Gaithersburg, MD Alexandria, VA Chantilly, VA Aurora, CO St. Louis, MO Tucson, AZ Clearance Level Required: Top Secret with SCI eligibility and able to obtain a Polygraph. Primary Responsibilities: Support system architecture design, requirements development, integration planning, and configuration management. Provide engineering expertise for mission systems across the full system lifecycle from concept through deployment and sustainment. Collaborate with stakeholders across the Customer's and contractor teams to ensure interoperability, scalability, and mission alignment. Evaluate and recommend tools, techniques, and processes for system development and integration. Develop and maintain technical documentation, including system interface control documents (ICDs), and engineering reports. Participate in technical reviews, readiness assessments, and milestone events. Conduct analysis of system performance and provide recommendations for optimization. Basic Qualifications: US citizenship is required per contract. Bachelor's degree in Systems Engineering, Computer Science, or related field and 4-8 years of prior relevant experience or Master's with 2-6 years of prior relevant experience. Strong understanding of systems engineering principles, including requirements management, integration & test, and configuration control. Familiarity with Model-Based Systems Engineering (MBSE) tools and methodologies (e.g., Cameo, Sysml). Experience working in a DoD or Intelligence Community (IC) environment. Proficiency with Atlassian tools (JIRA, Confluence), Microsoft Office Suite, and collaboration platforms. Excellent written and verbal communication skills. Preferred Qualifications: Systems Engineering Professional (SEP), INCOSE, CISSP, Security+ certification, or similar credentials. Experience supporting the Customer's programs or working with the GEOINT lifecycle. Knowledge of cloud-based architectures (AWS, C2S) and DevSecOps environments. Familiarity with Agile and SAFe methodologies. Experience supporting GEOINT missions. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Original Posting: November 21, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: $87,100.00 - $157,450.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit *************** Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ************************************ Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at *****************************. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #J-18808-Ljbffr
    $87.1k-157.5k yearly 20h ago
  • Senior Structural Technical Manager

    DPR Construction 4.8company rating

    Information technology analyst job in Baltimore, MD

    GPLA, part of the DPR Family of Companies, is a leading firm in the field of structural engineering, dedicated to delivering innovative and efficient solutions for a wide range of construction projects. We are seeking a talented **Senior Structural Technical Manager** to join our dynamic team. This is a vital role within our team, responsible for overseeing the technical development and training of our team. As an expert in the field, you will lead and guide the engineering team, ensuring the highest standards of design, analysis, and compliance with industry regulations. You will establish and implement engineering procedures, drive technological advancements, and provide technical expertise to resolve complex issues. Collaborating with cross-functional teams, you will optimize engineering processes, promote innovation, and enhance project efficiency. The ideal candidate has a strong technical background, extensive industry knowledge, and excellent leadership and mentorship skills to inspire and develop the growing engineering team. Responsibilities will include but may not be limited to the following: **Supervisory Responsibilities** **Duties and Responsibilities** Perform and/or review calculations and analyses and develop and implement company engineering procedures and best practices to ensure structural integrity and compliance with building codes and regulations. Working knowledge of all relevant codes. Stay updated with industry trends, code updates, and advancements in structural design techniques and technologies by actively participating in professional development activities to enhance skills and knowledge in structural engineering and project management. Be a part of our shared leadership. 'We all have opportunities to lead and follow, allowing us to work with and for each other in mutual pursuit of what is best for the customer and the company. Together, we can make a much bigger impact than what we can do alone. Everyone has a role and responsibilities, and you are fully accountable for the results of your efforts over any formal title. We all play a critical part in the successful delivery of projects, and you have a responsibility to yourself and others to understand and exceed expectations, as well as to advance learning and improvement.' Provide mentorship, guidance, and professional development opportunities to team members, promoting their growth and technical proficiency.**Required Skills and Abilities** In-depth knowledge of structural engineering principles, codes, and standards. Familiarity with structural design and analysis, materials, and construction techniques for making informed decisions and ensuring compliance with regulations. The ability to identify and analyze problems, propose solutions, and make informed decisions which includes critical thinking skills and the ability to troubleshoot and resolve issues that arise during the construction process.Excellent verbal and written communication skills for effective collaboration and communication with internal and external project stakeholders, including clients, architects, engineers, contractors, and regulatory bodies. The ability to convey complex technical information in a clear and concise manner and manage stakeholder expectations. Strong organizational skills and the ability to prioritize and help manage multiple tasks simultaneously in a fast-paced environment to meet deadlines and ensure timely task completion.The ability to work effectively in a team environment and collaborate with diverse stakeholders; which includes active listening, negotiation, and conflict resolution skills. The ability to adapt quickly, make informed decisions, and adjust project plans to face unexpected challenges and changes. Proficiency in relevant software and tools used in structural engineering and project management, such as computer-aided design (CAD) software.Proficiency in project management; including experience in planning, organizing, and executing projects from start to finish. The ability to create comprehensive project plans, allocate resources, manage budgets, and ensure timely completion.Basic knowledge of financial and budget management principles is beneficial which includes the ability to track project costs, monitor budgets, and contribute to cost-effective decision-making.**Education and Experience** Fifteen years of experience working in the building structural engineering field.**Physical Requirements** Ability to sit or stand at a desk and work from a computer for prolonged periods of time. Ability to travel to perform site visits at various project locations around the country. Ability to lift a minimum of 15 pounds if needed. DPR is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at DPR are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, physical or mental disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, medical history or genetic information, or any other status protected by the laws or regulations in the locations where we operate. DPR will not tolerate discrimination or harassment based on any of these characteristics. Read more in our If you are seeking information on how DPR protects applicant data, please review our . #J-18808-Ljbffr
    $121k-154k yearly est. 4d ago
  • Senior Analyst

    Continental Realty Corporation 3.9company rating

    Information technology analyst job in Baltimore, MD

    Senior Analyst - Commercial Collections & Compliance The Commercial Collections & Compliance Analyst supports the operational performance of our retail real estate portfolio by creating systems, improving workflows, and delivering clear reporting for Operations, Asset Management, and Leadership. This role serves as a cross-functional coordinator with Leasing, Lease Administration, Legal, and Property Management to ensure accuracy, compliance, and timely resolution of tenant financial and operational obligations. **Hybrid schedule available, requires 3 days at our corporate office in Baltimore.** Key Responsibilities 1. Commercial Collections Management Lead the end-to-end collections process across the retail portfolio; build proactive workflows, tiering, triggers, and dashboards beyond standard automated reports. Manage arrearages 60+ days past due, escalating to legal, outside counsel, or enforcement actions when appropriate. Support bankruptcy tracking and reporting with guidance from Retail Leasing leadership and Legal. Coordinate payment plans and settlement agreements in partnership with Leasing. Oversee legal collections and evictions with outside counsel, ensuring accurate tracking across the portfolio. 2. Post-Eviction Recovery & Analysis Analyze post-eviction collectability and recommend recovery strategies. Manage the full post-eviction recovery process with outside counsel, including tracking outcomes and evaluating cost-benefit KPIs. Provide recovery performance reporting to Operations and Asset Management. 3. Compliance Monitoring: Sales Reporting & COIs Track and collect delinquent sales reports; conduct high-level audits for reasonableness and reporting frequency. Monitor tenant COI compliance and intervene when Lease Administration and Legal escalations are exhausted. Engage directly with tenants when necessary, requiring strong interpersonal and negotiation skills. Maintain accurate compliance records and communicate status updates internally. 4. Reporting, Metrics & Business Intelligence Maintain and enhance a quarterly BI matrix capturing key metrics such as arrearages, collections performance, recovery rates, COI compliance, and sales reporting compliance. Standardize processes and develop automated or semi-automated workflows where feasible. Produce actionable portfolio-level insights for senior leadership. 5. Cross-Functional Collaboration & Communication Serve as the central liaison across Leasing, Lease Administration, Legal, and Property Management. Ensure alignment on tenant status, collection strategies, compliance issues, and next steps. Provide timely updates and insights to Operations and Asset Management. Qualifications 3-5+ years in commercial property management, collections, lease administration, or similar role; retail experience preferred. Strong analytical capabilities, including BI tools, Excel, and portfolio reporting. Proven ability to build systems, workflows, and standardized processes. Excellent cross-functional communication and coordination skills. Working knowledge of commercial leases, legal processes, and tenant compliance requirements. Highly organized and effective in a fast-paced owner-operator environment. CRC is a 60+ year-old company with a best-in-class reputation as investors and operators. The firm is currently $4 billion in AUM. CRC is vertically-integrated and we are focused on delivering exceptional investment results through nuanced and thoughtful business strategies, unique to each asset.
    $108k-141k yearly est. 3d ago
  • Systems Integrator / Project Support

    Acclaim Technical Services

    Information technology analyst job in Chantilly, VA

    ```html About the Company Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. About the Role We are actively hiring a Systems Integrator to join our Data and Systems Integration Division working in Northern Virginia. You will be responsible for addressing, supporting and implementing Customer directed duties, tasks and objectives specific to unique Customer projects and programs. Responsibilities Manages day-to-day operations system resolutions by monitoring system, performance, configuration, maintenance, and performance. Installs network rebuilds to existing servers of system resources by monitoring system performance, configuration, maintenance, and repair. Applies system firmware and update security and other patches. Develops new system implementation plans. Performs system troubleshooting and works with outside vendors and other supplier personnel to effect resolution of issues. Establishes guidelines for installing/management of standalone workstations. Develops and implements infrastructure maintenance strategies. Develops procedures for system back-up. Works closely with development team to deploy network software and improve existing system. Qualifications Active TS/SCI clearances with polygraph, recent BI and polygraph within the last five years or ability to successfully complete required security processing. Bachelor' degree in computer science, software engineering, IT (or related major), or documented work experience. 5+ years of relevant experience in the areas of computer science, engineering, information technology, or information systems. Required Skills Extensive hands-on experience with computers and network security concepts, controls and implementations. Extensive knowledge of hands-on experience with building, maintaining - Windows, Server, Microsoft Virtualization Technologies. Experience with managing engineering projects (i.e., design, build, deploy). Knowledge and hands-on experience with scripting languages such as, Bash, Powershell, Python, etc. Knowledge and hands-on experience implementing secure best practices within platforms and networks such as, Securing Virtual Machines, Hypervisions, Virtual Desktop, Virtual Networks, etc. Knowledge and hands-on experience with Microsoft Azure. Knowledge and hands-on experience with basic networking and VPN technologies. Practical experience in Linux administration, architecture, networking and optimization. Strong analytical and problem-solving skills, demonstrated ability to analyze complex situations, determining course of action, and acting promptly and effectively when problems arise. Equal Opportunity Statement We are committed to diversity and inclusivity. ```
    $75k-105k yearly est. 2d ago
  • GRC IT Modernization SME (Part-Time)

    LMI Consulting, LLC 3.9company rating

    Information technology analyst job in Tysons Corner, VA

    Job ID 2025-13096 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Part-Time LMI is seeking a GRC IT Modernization Subject Matter Expert (SME) to support the development and execution of a compliance program at a national agency. The SME will be part of a team responsible for driving the modernization of compliance operations through innovative and sustainable solutions. The SME will bring critical, expert-level knowledge, guidance, and experience to the project to align technology with compliance goals. They will be responsible for identifying tech-enabled solutions, while evaluating integration readiness, platform fit, scalability, adoption potential, and cost. The SME will be responsible for pinpointing strategic upgrades that optimize compliance operations and investment value, delivering a targeted roadmap for technology requirements. The GRC IT Modernization SME must have the ability to translate complex technical requirements into accessible information to enable agency leadership to make informed and effective decisions. The task of prototyping and integrating identified technology solutions from the targeted roadmap is an optional task that LMI may be selected to execute. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Evaluate current technology landscape through the mapping of regulations, policies, and governance structures to ensure tools support required workflows, reporting, and oversight Review risk management, compliance lifecycle, and incident/issue management for gaps and automation potential Inventory applications, data flows, architectures, and integration capacity with GRC and enterprise systems Review security, privacy, and resilience controls Identify redundant platforms, integration opportunities, licensing/maintenance costs, and future scalability Recommend and/or design technology solutions, such as ServiceNow GRC, AI tools, and workflow automation Create monitoring dashboards and real-time compliance tracking systems Develop technology acceleration recommendations and implementation roadmaps Evaluate usability, change readiness, analytics needs, budget, and resource capacity for sustainable implementation Define analytics use cases and acceptance criteria Support data collection, analysis, and reporting technology requirements Qualifications Minimum Requirements: Bachelor's degree from an accredited college or university in IT, Computer Science, Business, or related discipline. 7+ years federal IT modernization experience focused on implementing and managing compliance and governance technologies Proven experience in requirements gathering, solution architecture, integration, and stakeholder management Hands-on experience with ServiceNow GRC or RSA Archer in federal environments. Federal IT governance familiarity (FITARA, FISMA, ATO processes) Must be able to obtain a Position of Public Trust Clearance (includes fingerprinting, background check, and drug screening). At least one of the below certifications: Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), or A vendor-specific certification such as RSA Archer Certified Administrator or ServiceNow GRC Implementation Specialist Desired Skills Master's degree in IT, Computer Science, Business, or related field GRC Solution expertise Familiarity of law enforcement technology requirements and security protocols Agile, Scrum, and/or Lean Six Sigma certifications preferred Project Management Professional (PMP) certification is preferred LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $50k-88k yearly est. 1d ago
  • IT Infrastructure Intern

    Conference of State Bank Supervisors (CSBS 3.7company rating

    Information technology analyst job in Washington, DC

    Unlock Your Potential with the CSBS Summer Internship Program For more than 110 years, the Conference of State Bank Supervisors (CSBS) has been uniquely positioned as the only national organization dedicated to advancing the nation's dual-banking system, strengthening consumer protection, and promoting safe and sound financial supervision. Every day, we work alongside state regulators to oversee the financial services industry, foster economic growth, and drive innovative, responsive regulation. Our goal? To be the recognized leader in enhancing the quality and effectiveness of state financial oversight. Are you ready to kickstart your career in the vibrant heart of the nation's capital? The CSBS Summer Internship Program offers undergraduate, graduate, and law school students an unparalleled opportunity to gain hands-on experience, expand their professional network, and make a tangible impact in the world of financial policy and regulation. This dynamic 12-week paid internship immerses you at the intersection of policymaking, technology, business, and regulation. You'll work on meaningful, high-impact projects aligned with your background and interests, gaining exposure to industry leaders, policy experts, and fellow emerging professionals. In addition to your individual assignments, you'll collaborate with a cohort of interns on a strategic enterprise-wide project that will leave a lasting impact on CSBS. Commuter benefits are also provided. If you're passionate about government, law, technology, public policy, business, or non-profit work, this internship is your gateway to professional growth and real-world impact. Are you ready to explore, learn, and lead? Join us this summer at CSBS in Washington, DC, and take the next step in your career! Values Instilled Behaviors for Excellence (VIBE) At CSBS, work-life balance isn't just a policy; it's our VIBE! We recognize that our team members have lives that deserve attention and care. That's why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other's expertise and speak the truth, even when it's a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home-it's the best of both worlds! Just like a healthy work-life, collaboration is an essential part of CSBS's mission. In fact, it is the heartbeat of everything we do! We're all about pitching in, giving props to our colleagues, and having each other's backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together! Intern Position Summary The IT Infrastructure Operations Intern will work with the Director, Infrastructure Engineering, serving as a technical resource on multiple projects at the CSBS. The candidate will assist the Enterprise Infrastructure team with support tasks such as: end-user support (assisting helpdesk if necessary), Microsoft M365 Office applications and services, end user hardware & software, mobile devices, conference room audio visual solutions, and Amazon Web Services environment. The candidate may also evaluate new technology solutions, perform market research, best practices study, Proof of Concept development, solution comparison matrix analysis, assist with compliance remediation, assist with systems assessments and remediation as well as work with Engineers on solution implementation. Essential Functions Assist with M365 environment and end-user support. Develop and maintain solutions. Utilize generally accepted best practices for documenting code. Participate in Requirements Review and technical presentations. Work effectively with contractors and outsourcers providing technology services to CSBS. Develop and make presentations to non-technical stakeholders. Create and run scripts designed to either pull or update data experience with PowerShell Provide compliance remediation within the Infrastructure Operations environments. Document processes and procedures. Update/modify group policies for testing. Education and Experience Currently pursuing a degree in Computer Science, Information Technology (IT), Cyber Security, Data Analytics, or a related field. Coursework prerequisites: Windows Server Administration, Fundamentals of Networking, or similar. Knowledge, Skills, and Abilities Excellent written and verbal communication skills. Ability to manage multiple tasks and projects with attention to detail and timelines. Ability to collaborate effectively with diverse teams, including data stewards, IT staff, and other stakeholders. Knowledge of the intersection of information technology and state financial regulation. Ability to identify patterns and generate actionable insights. Requirements Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts. Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures. Candidate must be in the DC area and able to work in the CSBS office as needed. Compensation at CSBS At CSBS, salary offers are determined within the established range based on a candidate's experience, education, and the market demand for the role. Where appropriate, we also carefully benchmark against similar internal positions to ensure equity and consistency. In addition to competitive salaries, CSBS offers a comprehensive benefits package, a flexible hybrid work environment, and an inclusive culture. Learn more about our benefits, culture, and work environment by visiting CSBS Careers. Sponsorship Please note that CSBS is not able to provide employment sponsorship for this position.
    $35k-49k yearly est. 4d ago
  • Enterprise Security System (ESS) Administrator - DHS Federal Law EnforcementTraining Center (FLETC)

    ITC Federal, Inc. 4.7company rating

    Information technology analyst job in Fairfax, VA

    Enterprise Security System (ESS) Administrator - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1454 Remote No JOB TITLE: Enterprise Support System (ESS) Administrator GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT and media system performance across all FLETC locations. The Enterprise Security System (ESS) Administrator will play a critical role in maintaining the availability, performance, and security of FLETC's ESS environment. The Enterprise Security Systems (ESS) Administrator is responsible for the full lifecycle management, configuration, and sustainment of the security systems and related enterprise infrastructure supporting FLETC operations. Responsibilities RESPONSIBILITIES: Design, install, configure, and maintain the FLETC Enterprise Security Systems (ESS) environment, ensuring system availability, security, and performance across all training sites. Administer and manage physical access control systems, security-related databases, and supporting servers and network infrastructure. Implement and maintain cybersecurity and access control measures in accordance with DHS and FLETC standards. Coordinate with CSO and CIO stakeholders to support secure facilities and shared system operations. Perform regular system patching, updates, and capacity planning to ensure long-term scalability and system health. Monitor system performance and proactively identify, diagnose, and resolve issues impacting security systems or end users. Develop and maintain detailed documentation, including system configurations, architecture diagrams, and standard operating procedures. Support system integration efforts between security platforms and broader enterprise IT environments. Participate in audits, compliance reviews, and incident response activities as required. Provide advanced troubleshooting and root cause analysis for system and infrastructure issues affecting mission-critical security operations. Qualifications REQUIRED: Demonstrated experience administering and maintaining enterprise-level security systems, including physical access control, surveillance, and visitor management technologies. Expertise in server, database, and infrastructure management within a secure enterprise environment. Strong understanding of system security principles, access control, and vulnerability management. Proficiency in system monitoring, performance tuning, and issue resolution across hardware, software, and network layers. Experience developing and maintaining detailed system documentation and operational procedures. Ability to work both independently and collaboratively within cross-functional teams (Security, IT Operations, and Engineering). Ability to obtain and maintain a Public Trust security clearance. DESIRED: Experience supporting Enterprise Security Systems or comparable large-scale physical security environments. Familiarity with Windows Server, SQL Server, and enterprise infrastructure solutions. Experience with system backups, disaster recovery, and high-availability configurations. ITIL certification or experience operating within an IT service management framework. Knowledge of DHS or federal IT compliance standards (FISMA, NIST, etc.). Strong communication, documentation, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
    $73k-97k yearly est. 3d ago
  • SR IT Consultant PRN

    University of Maryland Medical System 4.3company rating

    Information technology analyst job in Columbia, MD

    The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description Responsible for providing strategic guidance, technical expertise, and project leadership to support the healthcare system's IT initiatives. Collaborate with stakeholders across departments to optimize systems, enhance operational efficiency, and drive innovation in healthcare IT. Work is performed under general direction Qualifications Provide high-level IT consulting services, including strategic planning, system evaluations, and recommendations for technology improvements. Analyze IT systems and workflows to identify inefficiencies and recommend optimizations. Develop and present IT roadmaps, policies, and governance frameworks to ensure long-term technology sustainability. Serve as a subject matter expert in emerging technologies, cloud computing, cybersecurity, and healthcare IT trends Lead and manage IT projects from initiation to completion, ensuring timely delivery, budget adherence, and quality outcomes. Develop project plans, define scope, set objectives, and track progress against milestones. Coordinate cross-functional teams, providing guidance, technical expertise, and strategic direction. Identify project risks and develop mitigation strategies to ensure successful implementation. Communicate project updates, reports, and key insights to stakeholders at all levels. Work closely with IT leadership, clinical teams, administrative staff, and external vendors to align IT initiatives with UMMS goals. Conduct training, presentations, and knowledge-sharing sessions to enhance technology adoption and efficiency. Develop documentation, reports, and recommendations for executive leadership. Assess, troubleshoot, and enhance IT systems, applications, and network performance. Support IT teams in system upgrades, migrations, and process improvements. Ensure seamless integration between new technologies and existing hospital systems. Ensure IT solutions comply with healthcare industry standards and UMMS policies. Perform other duties as assigned Education Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field. 7+ years of experience in IT consulting, IT strategy, or technical leadership roles, preferably within a healthcare setting. Experience leading IT projects, managing resources, and driving technology initiatives in a complex matrixed environment. Proven record of accomplishment managing IT projects, implementations, and system integrations in a complex organization. Advanced knowledge of IT infrastructure, cloud solutions, data security, and interoperability. Proven ability to collaborate with stakeholders and provide strategic IT recommendations. Expert skill presenting findings, conclusions, alternatives and information clearly and concisely at all levels within the organization. Expert skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes. Advanced analytical, critical thinking, planning, organizational, and problem-solving skills. Creative thinker who can conclude meaningful insights from data to solve business problems. Expert skill communicating technical concepts to non-technical audiences. Expert verbal, written, and interpersonal communication skills. Advanced skill in the use of Microsoft Office Suite (e.g., Access, Word, Excel, PowerPoint.) Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $89.76-$143.33 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
    $104k-130k yearly est. 5d ago
  • System Engineer II

    Deltek, Inc. 4.8company rating

    Information technology analyst job in Herndon, VA

    06-Jan-2026 Data Engineer US Remote 10652BR As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. ************** Position Responsibilities We're seeking a Data Engineer to join our Enterprise Data & Intelligence team during an exciting transformation from a legacy SQL Server enterprise data warehouse to Snowflake as our Enterprise-wide intelligent data platform. You'll play a critical role in building and maintaining data pipelines that not only power today's analytics but also lay the foundation for tomorrow's unified trusted data foundation, self-service analytics, semantic layers, and AI/ML capabilities to enable strategic data capabilities. This position requires someone who combines strong technical skills with deep understanding of data warehousing fundamentals and the ability to translate complex technical concepts for diverse stakeholders. You'll work on everything from pipeline development to transformation logic in dbt, ensuring our intelligent data platform delivers reliable, well-structured data that empowers both traditional reporting and advanced analytics use cases. Design, develop, and maintain data pipelines that feed our Snowflake intelligent data platform using Python, Fivetran, and other modern ETL/ELT tools Build and maintain transformation logic in dbt, converting SQL Server stored procedures to modular, testable dbt models on Snowflake Develop dimensional data models following best practices, creating the foundation for semantic layers and self-service analytics Translate complex SQL Server stored procedures and SSIS packages from our legacy EDW database to dbt models and cloud-native solutions Implement proper grain definition, ensure additivity of facts, and maintain dimensional consistency across data marts to support both BI and future ML workloads Create dbt tests, documentation, and lineage to ensure data quality and transparency Partner with analytics teams, business stakeholders, and subject matter experts across the enterprise to understand requirements, validate business logic, and translate them into robust technical solutions that scale with our platform's intelligence capabilities Develop and enforce data quality standards that ensure our platform remains trustworthy for both human and AI consumers Contribute to our migration strategy from traditional EDW database to intelligent data platform architecture through analytical problem-solving and strategic thinking Containerize data applications using Docker and deploy to Kubernetes environments Facilitate knowledge transfer sessions and documentation to ensure the entire team understands new patterns and approaches Qualifications Technical Skills Strong SQL expertise with ability to write complex, optimized queries and understand execution plans Snowflake experience including understanding of virtual warehouses, micro-partitions, and cloud data warehouse best practices dbt proficiency including: Building modular, reusable data models Writing custom tests and macros Understanding materializations (tables, views, incremental models) Documentation and lineage best practices Converting stored procedure logic to dbt models Python proficiency for data engineering tasks (pandas, SQLAlchemy, pipeline orchestration) Deep understanding of dimensional modeling and data warehousing fundamentals including: Fact and dimension table design patterns Slowly changing dimensions (Type 1, 2, 3) Grain declaration and consistency Additivity and semi-additive measures Conformed dimensions and bus matrix design Experience building production data pipelines with proper error handling, logging, and monitoring Understanding of modern data stack concepts (ELT vs ETL, data lakehouse, streaming vs batch) Version control proficiency with Git Professional Skills Strong analytical mindset with the ability to break down complex problems and evaluate multiple solution approaches Clear communication skills to articulate technical decisions, trade-offs, and recommendations to both technical and non-technical audiences Demonstrated ability to work effectively across teams and business units, building consensus around enterprise data standards and driving solutions forward Experience mentoring others and sharing knowledge to elevate team capabilities Preferred Qualifications Fivetran experience or comparable tools SQL Server and SSIS background to aid in stored procedure to dbt migration Container orchestration with Docker and Kubernetes Azure DevOps and CI/CD pipeline development Building and maintaining deployment pipelines for dbt projects Automated testing and validation of data transformations DataOps practices and principles Understanding of data governance and data quality frameworks essential for platform intelligence Experience with federated BI approaches and semantic layer design Familiarity with Power BI Knowledge of availability groups, failover clusters, or similar HA/DR concepts Compensation Info The U.S. salary range for this position is $86,500.00-$152,500.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity. Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement. Position Type FT Travel Requirements No Compliance Requirements Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings. EEO Statement Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. E-Verify Statement Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security. Applicant Privacy Notice Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you ("Personal Data") to administer and evaluate your application. We are the "controller" of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
    $86.5k-152.5k yearly 1d ago
  • Systems Engineer

    Navy Federal Credit Union 4.7company rating

    Information technology analyst job in Vienna, VA

    To research, analyze, design, develop, implement, support, and maintain of systems integration software solutions. Evaluate, tune, and monitor current and planned systems integration software solutions. To integrate, and maintain complex systems integrations, ensuring seamless interaction between hardware, software, and networks to support organizational IT needs. Proactively address gaps with existing support processes, documentation, and prioritize accordingly. Guide configuration, debugging, and support for infrastructure and ensure all code quality and change control standards are met. Work under minimal supervision and use complete understanding of business needs and objectives to support projects that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and techniques. Responsibilities Develops/updates Services and APIs using Java technology for use in current and future projects Serves as subject matter expert for enterprise integration services (SOA and API) Collaborates with development teams, business units, and other ETS areas to identify, define, develop/modify and implement enterprise reusable Services and APIs Works and contributes on the product backlog development by working closely with Business Analyst/Technical Analyst, and API team members Works in an agile, fast paced, entrepreneurial environment with short release cycles and actively collaborate with multiple stakeholders Oversees peer code reviews and provide active guidance and direction on development Works with team to develop and maintain policies, procedures, standards, documentation and governance process for SOA and API Design integration solutions around cloud native applications which can work across public, private and hybrid clouds Develop integrations with modern API Management frameworks that can be deployed in both B2B and B2C scenarios Continually monitor the financial services technology landscape to track the latest innovations across the industry and communicate relevant information to leadership Develop and apply architectural governance based on business and information technology strategies Specific Duties: Serve as a subject matter expert on API integrations for enterprise initiatives and projects Hands-on development of APIs, microservices, and platform proxies as deliverables for enterprise initiatives and projects Participate in on-call rotation for emergency technical support and planned maintenance activities Assist with root cause investigations and provide recommendations Participate in deployment rotation to oversee implementation and coordinate with supporting partnering teams Qualifications Extensive experience that demonstrates expert knowledge of Java, JEE, Web Services and APIs Extensive experience with SOAP Services and RESTful APIs utilizing a lightweight data-interchange format such as JSON Expert knowledge and hands on experience with Mulesoft Anypoint Platform, Spring Boot Micro Services, Istio/Service Mesh, Spring Framework and Open API Specification/RAML Expert knowledge and hands on experience with Azure/AWS/GCP cloud platform architecture, Pivotal/Tanzu platform/Tanzu Kubernetes Grid or equivalent k8s managed runtime. Expert in implementing API security using OAuth, SAML, JWT and OpenID Connect etc. Advanced knowledge of Agile frameworks (e.g., SAFE) Expert problem solving, collaboration, critical thinking, team building, and presentation skills Expert skill in effectively communicating technical and non-technical issues and information clearly and concisely to all levels of management and staff Experience in translating complex business requirements into functional architecture solutions Experience in working with all levels of staff, management, stakeholders and vendors Expert verbal, interpersonal and written communication skills Advanced skill troubleshooting and resolving technical problems Demonstrated skill in identifying industry trends and define their potential use in Navy Federal applications Desired Qualifications: Integration experience with enterprise platforms Salesforce, Oracle HCM/PeopleSoft and CRM/Dynamics Certifications in Azure development/architecture, Mulesoft Anypoint, Java, Pivotal Cloud Foundry, Spring frameworks or similar. Experience with using Azure DevOps Advanced knowledge of banking/financial industry standards and practices Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives Bachelor's Degree in Information Technology, Computer Science or the equivalent combination of training, education, and experience Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $93k-117k yearly est. 2d ago
  • Technology Analyst

    LMI Consulting, LLC 3.9company rating

    Information technology analyst job in Washington, DC

    Job ID 2025-13122 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Full-Time LMI is seeking a Technology Analyst with experience in retail or logistics technology to support our client in Washington, DC in a large-scale effort to modernize the systems, equipment, and operational workflows that power a nationwide retail network. This initiative involves evaluating the current technology ecosystem, identifying modernization opportunities, and developing a future-state roadmap that improves reliability, throughput, and operational consistency across hundreds of locations. In this role, the analyst will work closely with the Retail Technology Modernization SME to document system interactions, equipment dependencies, data flows, and front-of-house and back-of-house workflows. The work spans technologies such as POS terminals, Self-Service Kiosks, Mobile POS devices, ID verification hardware, Smart or Self-Service Lockers, and Mobile Delivery Devices, all of which are essential to daily service operations. This role blends technical analysis with customer experience (CX) awareness by partnering with the CX team to ensure that system requirements and modernization plans reflect real operational and user needs. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Document system workflows, equipment interactions, integration points, and technical dependencies across retail environments. Support evaluation of retail technologies including Retail Systems Software (RSS), Point of Sale (POS) terminals, Self-Service Kiosks (SSK), Mobile Point Of Sale (mPOS) devices, ID verification hardware, Smart/Self-Service Lockers, and Mobile Delivery Devices. Assist in reviewing equipment performance, lifecycle stages, reliability issues, and operational constraints. Translate observations and SME direction into technical requirements, functional specifications, user stories, and traceability documentation. Support development of the technical modernization roadmap, including sequencing, deployment considerations, and site readiness criteria. Apply analytical thinking to synthesize complex information into clear and actionable work products. Support Technology Partner Integration Framework development, service desk optimization analysis, and testing environment assessments. Partner closely with the Retail Technology Modernization SME to ensure technical findings are complete, accurate, and actionable. Collaborate with customer experience (CX) team to align technical requirements with workflow insights and future-state service models. Review journey maps and blueprints to identify technical enablers, constraints, and integration needs. Participate in workshops and field visits to gather technical details from system users and frontline staff. Produce clear, structured documentation including system diagrams, process maps, requirement sets, and reference materials for technical and non-technical audiences. Maintain technical logs, inventory records, workflow charts, and issue trackers related to equipment and system interactions. Support preparation of technical briefings, leadership presentations, and modernization planning materials. Qualifications Required Qualifications: Bachelor's degree in Information Systems, Industrial Engineering, Systems Engineering, Human Factors, or a related technical field. 3 to 6 years of experience in technical business analysis, retail systems support, logistics technology, or operations engineering. Strong skills in documenting workflows, process maps, system interactions, and technical requirements. Ability to translate technical insights into clear, structured requirements for design, architecture, and CX teams. Strong communication skills, with the ability to bridge information between technical teams and human-centered design practitioners. Experience with collaboration and documentation tools such as Jira, Confluence, Visio, Miro, FigJam, or equivalent. U.S. citizenship and eligibility for a government background investigation. Preferred Qualifications: Degree or equivalent experience in engineering, IT, or computer science Functional experience in customer facing retail operations Familiarity with POS, kiosk, mobile device, or retail operational technologies (RSS, POS, SSK, mPOS, MDDs, lockers, ID verification devices). Experience with USPS operations and postal retail environments DevSecOps practices and testing optimization experience Technology Partner Integration frameworks and API management experience Amazon Web Services experience USPS Public Trust Holder LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $78k-104k yearly est. 1d ago
  • IT Service Desk Ticketing System Administrator - DHS Federal Law EnforcementTraining Center (FLETC)

    ITC Federal, Inc. 4.7company rating

    Information technology analyst job in Fairfax, VA

    IT Service Desk Ticketing System Administrator - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1450 Remote No JOB TITLE: IT Service Desk Ticketing System Administrator GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The IT Service Desk Ticketing System Administrator will play a key role in maintaining, enhancing, and supporting the Service Management and ticketing platforms that enable FLETC's enterprise IT operations. The IT Service Desk Ticketing System Administrator is responsible for the administration, configuration, and optimization of the FLETC IT Service Desk environment, ensuring effective service delivery and incident management across the organization. This position is ideal for an experienced IT professional with deep expertise in Ivanti Service Manager and related Ivanti modules, as well as a strong background in database design, system integration, and IT service management processes. The administrator will work closely with IT leadership, support teams, and system owners to design efficient workflows, maintain data integrity, and implement enhancements that align with DHS and FLETC operational goals. Responsibilities RESPONSIBILITIES: Administer, configure, and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager, and Change Manager. Design, develop, and maintain database schemas and data structures that support clear referential integrity and optimized performance. Configure and customize Service Desk modules to support incident, problem, change, and asset management processes. Implement workflows, automation, and reporting capabilities to enhance service delivery and user experience. Manage system integrations with other enterprise tools, directories, and databases to ensure seamless interoperability. Monitor system performance, troubleshoot issues, and ensure high availability and reliability of the ticketing environment. Maintain comprehensive documentation for system configuration, procedures, and data models. Collaborate with IT leadership to align Service Desk processes with ITIL and DHS/FLETC standards. Support user training, permissions management, and service catalog administration within the Ivanti environment. Qualifications REQUIRED: Extensive hands-on experience designing and administering Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager. Proven experience designing and maintaining database schemas and structures with strong referential integrity. Deep understanding of IT Service Management (ITSM) principles, including incident, problem, change, and asset management. Strong analytical and troubleshooting skills with attention to detail and accuracy. Ability to collaborate effectively with cross-functional IT teams and communicate complex concepts clearly. Ability to obtain and maintain a Public Trust security clearance. DESIRED: Experience developing automation scripts or integrations using Ivanti APIs, PowerShell, or related technologies. Familiarity with Microsoft SQL Server or other relational database management systems. ITIL certification or demonstrated experience applying ITIL-based processes. Experience supporting enterprise-level Service Desk systems within federal or large-scale environments. Excellent documentation, communication, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
    $67k-83k yearly est. 3d ago

Learn more about information technology analyst jobs

How much does an information technology analyst earn in Largo, MD?

The average information technology analyst in Largo, MD earns between $61,000 and $113,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.

Average information technology analyst salary in Largo, MD

$83,000

What are the biggest employers of Information Technology Analysts in Largo, MD?

The biggest employers of Information Technology Analysts in Largo, MD are:
  1. City of Greenbelt
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