Information technology analyst jobs in Plum, PA - 225 jobs

ARDEX Americas has been setting the standard in high-performance building materials for over 75 years. From advanced flooring systems to innovative tile and stone installation solutions, we deliver products that shape the future of construction. Join a global leader where innovation meets sustainability-and where our people are the foundation of everything we do. POSITION: IT HELP DESK ANALYST We are immediately hiring an IT HELP DESK ANALYST to provide technical support and assistance to users across the ARDEX Americas business (U.S., Canada, Mexico and Latin America), troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime and helping users stay productive. This role is ideal for someone who enjoys engaging with people, thrives in a collaborative environment, and is naturally curious about IT technology and how it can improve the workplace. If you're energized by solving problems and helping others succeed through technology, we'd love to meet you. Reporting to the Manager of Customer Service and IT, this position is full-time based out of our Corporate offices, 20 minutes North of Pittsburgh International airport. What you will do: * Respond to IT support requests from employees. * Troubleshoot and fix hardware and software problems. * Provide excellent customer service and quick resolutions. * Escalate complex issues to senior IT staff when needed. * Set up and configure computers and other devices. * Keep track of PCs, Laptops, cell phones, and other IT assets. * Share updates and solutions with users and teams. * Stay current on IT tools and systems. * Prioritize and manage multiple support requests. * Document issues and resolutions clearly. Experience and Skills: What you will bring to ARDEX: * Experience in IT support and using ticketing systems (Freshdesk is a plus). * Familiarity with Windows, Office 365, iOS, and remote support tools like Teams or LogMeIn Rescue. * Basic knowledge of digital marketing, social media, and CRM tools is helpful. * Strong problem-solving and communication skills. * Understanding of networking basics (Wi-Fi, VPN, IP addresses) * Ability to manage multiple tasks and prioritize based on urgency. * Team player with a proactive attitude. * Comfortable with change and eager to learn. * German language skills are a plus. * Willingness to travel occasionally to other ARDEX locations to provide support. Education * Associate's degree in information technology and/or relevant work experience. Benefits * Generous Paid Time Off (PTO) and 11 Paid Holidays * Paid Parental Leave to support growing families. * 401(k) with Company Match to help you save for retirement. * Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) * Company-paid Disability, Life, and AD&D Insurance and Travel Assistance * Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) * Tuition Assistance for associate and bachelor's degrees * Discounted Gym Memberships to support your fitness goals * Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! * Scenic corporate offices with free parking and woodland walking trails! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

) is a Fortune 500 company and one of the largest manufacturers of interconnect products in the world. We design, manufacture, and market electrical, electronic, and fiber optic connectors, coaxial and flat-ribbon cable, and interconnect systems. The primary end markets for our products include communications and information processing, aerospace, military electronics, automotive, and other industrial applications. Job Description: The IT Specialist provides day-to-day technical support to employees, assists with system administration tasks, deploys new hardware, and supports core IT infrastructure operations. This role requires excellent customer service skills, strong troubleshooting abilities, and a willingness to collaborate with global IT teams, including Infrastructure, Network Engineering, Cybersecurity, and ERP. The ideal candidate is highly reliable, proactive, and able to work independently at the site while following corporate IT standards and ITSM processes. Roles & Responsibilities: End-User Support & Troubleshooting Provide hands-on Level 1/2 support for hardware, software, and network issues. Troubleshoot Windows 10/11 laptops, Office 365 applications, printers, VPN connectivity, mobile devices, and peripherals. Support MS Teams calling/phone system issues. Manage tickets using a modern ITSM platform (Freshservice or ServiceNow). Deliver exceptional customer service and maintain clear communication with end users. Hardware Deployment & Site Support Image, configure, and deploy new laptops, desktops, and mobile devices. Provision and support iPhones/Android devices and manage carrier activations. Maintain and support onsite printers, scanners, and shared devices. Assist with conference room setups, AV testing, and workstation installations. Systems Administration Support Assist with user and device management in Intune, ensuring compliance with corporate security standards. Perform basic administration tasks in Active Directory and Microsoft Entra ID (account creation, group membership, password resets, access changes). Help administer Microsoft 365 licensing, applications, and SharePoint permissions. Support patching, monitoring, and remote management via NinjaOne. Infrastructure & Network Assistance Work with the Network Engineering team to support basic network tasks. Troubleshoot local connectivity issues and assist with switch and Wi-Fi troubleshooting as directed. Support VPN connectivity using FortiClient. Assist Cybersecurity and Infrastructure teams with remediation tasks when required. ITSM, Documentation & Process Adherence Follow ITIL-aligned ITSM processes (incident, request, change). Maintain accurate documentation for assets, procedures, and user guides. Ensure best practices are followed for security, compliance, and operational standards. Provide feedback to improve workflows and help optimize the user experience. Required Qualifications 2+ years of IT support experience in a corporate environment. Strong troubleshooting skills across hardware, Windows OS, Microsoft 365, and network basics. Hands-on experience with: Microsoft Intune Active Directory Microsoft Entra ID Office 365 administration SharePoint (permissions, sites, basic troubleshooting) VPN technologies (FortiClient strongly preferred) Ticketing systems such as Freshservice or ServiceNow Monitoring and remote management tools (NinjaOne preferred) Experience supporting printers, mobile phones, and onsite equipment. Strong communication skills and a customer-focused mindset. Ability to work independently at the site. Preferred Qualifications CompTIA A+, Network+, or equivalent certifications. Experience in manufacturing or multi-site environments. Familiarity with ITIL or formal ITSM frameworks. Basic knowledge of networking (LAN/Wi-Fi), cabling, and switch connections. Experience supporting Teams calling/telephony.

Overview: The Application Support Analyst will be responsible for providing in-depth analysis, technical support for application software, operating systems and/or integrated third party products to external and internal customers. Duties and Responsibilities: Take a collaborative role with the application support team to triage production problems, perform defect analysis and provide fixes in a timely fashion, particularly with high priority items; Provide and take ownership of estimates for your work and monitor progress against the estimate; Work with support team to prioritize and schedule support activities; Work collaboratively with other Inovalon departments to ensure fit for purpose solutions are delivered; Liaise with Technology and Engineering teams to resolve application issues; Update documentation to cover implementation of application solutions, including technical specifications, site deployment and support requirements; Ensure compliance to Company procedures when making changes and implementing code; Respond to support requests through phone calls, emails, live chat, and in person; Tier 1 end user support for issues with internal applications, data integrity, data exchange, and reports; Troubleshoot, identify, track, and ensure resolution of issues; Provide application administration functions such as creating and updating standardized codes, mapping tables, account queues, and other data parameters for our internal applications; Maintain a follow up schedule for unresolved issues; Create and maintains system configuration, process, and procedure documentation on assigned projects; Run, monitor and maintain automated services, macros and scripts; Process daily file transfers; Prioritize help desk requests based on operational needs and escalate issues to quick resolution when needed; and Assist operations with process improvement and finding solutions to business problems. Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company; Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function; and We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such. Job Requirements: Minimum 2 years of experience in application support, SaaS experience preferred, healthcare background preferred Minimum 2 years of experience with basic system administration tasks in Linux and Microsoft Windows servers Proficient in ServiceNow or other CRM system (Salesforce, etc.) Being able to communicate clearly with clients; client focused and sensitive to client needs Basic to advanced knowledge of SQL Developer Advanced Knowledge of the Scriptmed application and configurations; The ability to prioritize client issues as they are submitted; The ability to multi-task effectively; Two plus years of experience in software development and/or support; Two plus years of experience in some or most of these language & platforms - Java, J2EE, .Net, Weblogic, Informatica, Linux/Unix, Windows, Oracle, DB2, Sybase, Shell & Perl scripts; Proficient in writing SQL queries; and Excellent problem solving and analytical skills. Education: Bachelor's degree or equivalent work experience required. Physical Demands and Work Environment: Sedentary work (i.e., sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes.

Job Type: Full Time / Contract to Hire Work Authorization: No Sponsorship The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm -7am). Responsibilities Operations team provides 24X7X365 on-site support Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified Perform equipment/network/fiber/copper installs and decommissions Handle production changes and system turnovers Third shift (11pm - 7am) Tuesday - Saturday Qualifications Education: Bachelor's degree - Preferred Experience Required: IT Service Desk or Operations support - 5 -10 years Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years Installation and decommissioning of equipment/network/routers/servers - 1+ years Documentation experience - able to provide detailed write up of problem and resolution - 5+ years

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

The Web Analytics Analyst will provide the following key skill to the projects: Adobe Analytics (Omniture) SME, DTM, Tagging, and Reporting Additional Information All your information will be kept confidential according to EEO guidelines.

We are seeking a knowledgeable and motivated IT Technician to join our growing IT team. The IT Technician will provide technical support to end users, assist with the deployment and maintenance of hardware and software, and help manage key systems including networking infrastructure, VoIP, IP cameras, workstations and mobile devices. This role will serve as an escalation point for end-user support and will play a key role in maintaining and improving our IT infrastructure. The ideal candidate should be comfortable working in a fast-paced environment, have strong communication skills, and deliver excellent customer service to both technical and non-technical users Key Responsibilities Provide technical support for end users via phone, email, or in person Troubleshoot and resolve hardware and software issues in a Windows environment Deploy and configure hardware for end users including desktops, laptops, mobile devices, and printers Assist in maintaining and troubleshooting network infrastructure including routers, switches, access points, and firewalls Maintain asset inventory and ensure compliance with IT policies and procedures Support and manage communication and surveillance systems, including VoIP phone systems, IP camera systems, and mobile device management (MDM) platforms Creating and maintaining user accounts in Microsoft 365/Active Directory Document technical procedures, system configurations, and best practices Assist in the administration and support of the company's ERP system Collaborate with other IT staff to implement system upgrades and improvements Qualifications Bachelor of Science in Information Systems, Information Technology, Cybersecurity, or related field Relevant certifications may substitute for formal education such as CompTIA A+, CompTIA Network+, CompTIA Security+, Cisco CCNA 2-5 years of experience in an IT support role or similar Strong knowledge of networking concepts (OSI Model, TCP/IP, DNS, DHCP, VLANs, routing, switching) Experience working with Microsoft 365 including Exchange, SharePoint, and Teams Familiarity working with ERP systems (e.g., SAP, Deacom, NetSuite, Microsoft Dynamics) Excellent troubleshooting, problem-solving, and analytical thinking skills Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users Ability to work independently, perform research, and manage multiple priorities Self-motivated with a strong desire for continuous learning and professional growth in the IT field Tandem Foods is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.RequiredPreferredJob Industries Warehouse & Production

Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. Ability to obtain a Federal Clearance and US citizenship is required. This is a remote position. Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00

We are seeking a highly organized and customer-focused IT Asset & Logistics Team Lead to lead our End User Support logistics team. This role is ideal for someone with experience in logistics, warehouse operations, or team leadership who is looking to apply those skills in a healthcare technology setting. You will supervise a team of 4, coordinating the preparation, configuration, and delivery of IT equipment to end users and hospital teams, while ensuring smooth operations and excellent service. Key Responsibilities: Lead, mentor, and support a team of 4, providing clear direction, coaching, and performance feedback. Oversee the configuration, packaging, and delivery of IT equipment to end users and hospital teams. Manage inventory and asset tracking, including incoming/outgoing equipment, returns, and replacements. Ensure timely and accurate fulfillment of equipment requests to meet operational needs. Coordinate logistics and scheduling with internal teams to ensure smooth deployment processes. Track team performance, monitor workloads, and implement process improvements for efficiency and accuracy. Provide excellent customer service by acting as a point of contact for escalations and ensuring a positive end-user experience. Maintain compliance with company policies, procedures, and security requirements. Qualifications: 2+ years of experience in logistics, warehouse operations, or a related field. Previous leadership experience (Team Lead, Supervisor, or equivalent). Strong organizational skills with the ability to manage multiple priorities and deadlines. Excellent communication and customer service skills, with the ability to work effectively with hospital staff and internal teams. Basic IT knowledge and ability to quickly learn standard configuration processes. Familiarity with inventory or asset management systems preferred. Why Join Us? This role is a great opportunity for a motivated and detail-oriented leader with strong organizational skills to step into a supervisory position that blends logistics with light IT work. You'll have the chance to lead a team, optimize processes, and ensure that critical technology reaches the people who need it most in our hospitals. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General warehouse environment

We are seeking a highly organized and customer-focused IT Asset & Logistics Team Lead to lead our End User Support logistics team. This role is ideal for someone with experience in logistics, warehouse operations, or team leadership who is looking to apply those skills in a healthcare technology setting. You will supervise a team of 4, coordinating the preparation, configuration, and delivery of IT equipment to end users and hospital teams, while ensuring smooth operations and excellent service. Key Responsibilities: * Lead, mentor, and support a team of 4, providing clear direction, coaching, and performance feedback. * Oversee the configuration, packaging, and delivery of IT equipment to end users and hospital teams. * Manage inventory and asset tracking, including incoming/outgoing equipment, returns, and replacements. * Ensure timely and accurate fulfillment of equipment requests to meet operational needs. * Coordinate logistics and scheduling with internal teams to ensure smooth deployment processes. * Track team performance, monitor workloads, and implement process improvements for efficiency and accuracy. * Provide excellent customer service by acting as a point of contact for escalations and ensuring a positive end-user experience. * Maintain compliance with company policies, procedures, and security requirements. Qualifications: * 2+ years of experience in logistics, warehouse operations, or a related field. * Previous leadership experience (Team Lead, Supervisor, or equivalent). * Strong organizational skills with the ability to manage multiple priorities and deadlines. * Excellent communication and customer service skills, with the ability to work effectively with hospital staff and internal teams. * Basic IT knowledge and ability to quickly learn standard configuration processes. * Familiarity with inventory or asset management systems preferred. Why Join Us? This role is a great opportunity for a motivated and detail-oriented leader with strong organizational skills to step into a supervisory position that blends logistics with light IT work. You'll have the chance to lead a team, optimize processes, and ensure that critical technology reaches the people who need it most in our hospitals. Job Type: Full-time Benefits: * 401(k) * Dental insurance * Health insurance * Health savings account * Paid time off * Vision insurance Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. * The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General warehouse environment * Associate's degree in computer science or related field. * Microsoft certified systems engineer (MCSE) desirable. * Equivalent combination of education & experience will be considered. * At least 1 year in a help desk support role. 1-2 years preferred. * Demonstrates excellent verbal communication and writing skills. * Demonstrates good customer service skills and motivation. * Ability to work well with various people from staff to high-level administrators. * Demonstrates experience in using, configuring, and troubleshooting Windows computer platforms in an active directory environment. * Demonstrates experience using and troubleshooting various applications such as Microsoft Word, Excel, Access, Outlook, and Web based applications. * Experience with configuration of Outlook/Exchange. Able to solve Outlook configuration issues such as permissions, views, calendar-sharing, email rules, data migration, etc. * Working knowledge of LAN/WAN hardware and administration. * Working knowledge of managed care operations desirable. * Experience with imaging solutions such as Altiris desirable.

We are seeking a highly organized and customer-focused IT Asset & Logistics Team Lead to lead our End User Support logistics team. This role is ideal for someone with experience in logistics, warehouse operations, or team leadership who is looking to apply those skills in a healthcare technology setting. You will supervise a team of 4, coordinating the preparation, configuration, and delivery of IT equipment to end users and hospital teams, while ensuring smooth operations and excellent service. Key Responsibilities: Lead, mentor, and support a team of 4, providing clear direction, coaching, and performance feedback. Oversee the configuration, packaging, and delivery of IT equipment to end users and hospital teams. Manage inventory and asset tracking, including incoming/outgoing equipment, returns, and replacements. Ensure timely and accurate fulfillment of equipment requests to meet operational needs. Coordinate logistics and scheduling with internal teams to ensure smooth deployment processes. Track team performance, monitor workloads, and implement process improvements for efficiency and accuracy. Provide excellent customer service by acting as a point of contact for escalations and ensuring a positive end-user experience. Maintain compliance with company policies, procedures, and security requirements. Qualifications: 2+ years of experience in logistics, warehouse operations, or a related field. Previous leadership experience (Team Lead, Supervisor, or equivalent). Strong organizational skills with the ability to manage multiple priorities and deadlines. Excellent communication and customer service skills, with the ability to work effectively with hospital staff and internal teams. Basic IT knowledge and ability to quickly learn standard configuration processes. Familiarity with inventory or asset management systems preferred. Why Join Us? This role is a great opportunity for a motivated and detail-oriented leader with strong organizational skills to step into a supervisory position that blends logistics with light IT work. You'll have the chance to lead a team, optimize processes, and ensure that critical technology reaches the people who need it most in our hospitals. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General warehouse environment

Exus Renewables North America is a next-generation Independent Power Producer that develops, owns, and operates renewable energy assets (Wind, Solar and Battery Storage) while providing world class asset management services for over 5 GW of renewable energy assets to third parties. Exus has a proven track record of constructing and commercializing renewable energy assets and they are building their portfolio by acquiring and building utility-scale renewables projects and guiding those still in development through to full operational status. As part of Exus' asset management business, the firm undertakes full technical and commercial management of renewable energy portfolios worldwide. Exus draws on its wide-ranging expertise to optimize technical performance, reduce financial risk, and ensure long-term revenue certainty for their own and their clients' renewable energy assets. Exus is seeking a IT Administrator- SharePoint-focused. This Administrator will be responsible for the day-to-day administration, maintenance, and support of our SharePoint Online environment, ensuring its optimal performance, security, and availability. This role will play a key part in collaborating with various departments to understand their needs and deliver effective SharePoint solutions. Please note: this is a fully onsite role with 4 days in office, 1 day remote, with reasonable flexibility in our Pittsburgh office. Key Responsibilities: Lead SharePoint Modernization and Integration Initiatives Collaborate with stakeholders to design and implement SharePoint improvements and integrations, including: Developing a roadmap to restructure and modernize the SharePoint Online environment, moving away from legacy folder structures. Designing & implementing a scalable architecture with intuitive navigation, logical data segmentation, and improved accessibility. Reducing redundancy by eliminating duplicate data and streamlining content management. Recommending best practices for site creation, content lifecycle, and user permissions. Aligning SharePoint structures with business workflows to strengthen collaboration. Exploring Microsoft 365 and third-party integrations for recommendation to boost productivity. Administer and Maintain SharePoint OnlineEnsure the SharePoint Online environment remains secure, efficient, and aligned with organizational needs by: Creating and maintaining site collections and sites; managing permissions, groups, and roles. Configuring features such as document libraries, lists, metadata, versioning, and workflows; monitoring performance and resolving issues. Enforcing best practices, compliance, and retention policies; documenting and communicating changes. Providing end-user support, training, and guidance on features and best practices. Staying current with Microsoft 365/SharePoint updates and recommending improvements. Develop and Support SharePoint Scripting and IntegrationsEnhance SharePoint functionality through automation, customization, and integration, including: Automating administrative tasks with PowerShell. Creating scripts for bulk operations, permission audits, and content migration. Integrating with Microsoft 365 services (Teams, Outlook, OneDrive) and third-party tools. Building custom solutions using SharePoint REST APIs and Microsoft Graph. Customizing modern SharePoint pages with HTML, CSS, and JavaScript. Troubleshooting and optimizing scripts and integrations for performance. Qualifications: Bachelor's degree in information systems, computer science, or a related field (or equivalent experience). 5+ years of demonstrated experience as a IT Administrator, specifically with SharePoint Online (Microsoft 365) required. Past experience and proficiency of SharePoint architecture, including site collections, sites, lists, libraries, context types, and permissions. Past experience administering and configuring SharePoint Online settings within the Microsoft 365 Admin Center required. Familiarity with PowerShell for SharePoint Online administration. Experience with SharePoint REST APIs and Microsoft Graph preferred. Basic web design skills including HTML, CSS, and JavaScript preferred. Benefits: Exus provides many great perks beyond its standard benefit package including: In-office beverages & snacks and frequent lunches Newly designed office space Office closed between Christmas and New Year Exus is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. All qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.

General This individual reports directly to the Principal and is responsible for managing and maintaining various existing business computer networks as well as supporting the ongoing IT needs of the network users as they arise. This individual will be responsible for managing small office networks, local area networks, and wide area networks consisting of computer workstations, network printers, Ethernet switches, routers, hubs, wireless access points and various other network devices and servers, some of which may be running Microsoft Active Directory, Microsoft Office 365, and Microsoft Exchange among other software suites. Additionally, designing and implementing new computer network deployments and VoIP hosted PBXs may be required from time to time. Duties and Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Perform with a considerable degree of independence and accountability. Organize, set priorities, take initiative and exercise sound independent judgment. Analyze system logs and identify potential issues with computer systems. Introduce and integrate new technologies into existing network environments. Perform routine audits of computer systems and software. Perform data backups. Apply operating system updates, patches and configuration changes. Install and configure new hardware and software. Add, remove or update user account information including resetting passwords, etc. Answer technical queries, often with frustrated users. Maintain documentation of the configuration of the systems. Troubleshoot and report problems. System performance tuning. Ensure network infrastructure is online and running smoothly. Troubleshoot communications systems to determine if problems are related to hardware or software. Repair various types of network trouble that may arise on a network. Test and evaluate newly installed or existing network segments to determine efficiency, reliability and compatibility. Utilize technical manuals and brochures to determine equipment that meets establishment requirements. Compile, review and/or submit reports, such as site reports or project status reports, as required. Lead and direct other telecommunications employees; size of crew may vary depending on the project. Complete all paperwork (including electronic form submission) in a timely manner. Drive vehicle in performance of duties in a safe and responsible manner while working and traveling in inclement weather. Maintain desk area, keeping it clean and free from clutter. Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties as they may arise with short notice. Order supplies and monitor inventory as necessary. Maintain appropriate interpersonal relationships with employees, peers and customers. Assist with various events as requested. Other duties as assigned. Required Qualifications Proficiency in speaking and using the English language, including spelling, grammar and punctuation. Associate degree in related course of study or four year Bachelors degree. Demonstrate written and oral communication skills. Demonstrate ability to work independently and as a team. Working knowledge of Macintosh and PC (Microsoft Windows) computers. Working knowledge of Microsoft Office software (Word, Excel, Powerpoint). Working knowledge of Microsoft Office 365 tenant administration. Working knowledge of computer network architecture. Working knowledge of IPv4, IPv6, EIGRP, RIPv2, VLANs, Ethernet and access control lists. Strong understanding of the OSI model. Sensitivity to the needs of persons with disabilities. Ability and willingness to work cooperatively with others. Ability to apply common sense, theory and experience to decision -making. Ability to recognize similarities between past and present situations; be able to identify key issues or use inductive reasoning in complex situations. Possess strong problem solving skills. Ability to persist and finish projects despite obstacles or redirect when necessary. Ability to follow instructions or take action and address opportunities with little supervision. Have a high degree of discretion dealing with confidential information. Ability and willingness to work some early mornings, evenings, holidays and weekend days. Ability and willingness to work overtime when necessary. Possess and maintain a valid PA drivers' license and be insurable on auto insurance policies. Ability to travel for short business trips. Preferred Qualifications Working knowledge of HTML, CSS, MySQL and PHP and the ability to program and make changes to web applications using those protocols. Working knowledge of the WordPress website architecture and the ability to manipulate content, components, modules and plugins within this CMS with reasonable ease. Apple Certified Associate - Mac Management. Microsoft Certified Solutions Associate - Windows Server 2012 (MCSA). Cisco Certified Network Associate - Routing and Switching (CCNA). Physical and Mental Demands The physical and mental demands described herein are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, employees are regularly required to sit, walk and stand; talk and hear, both in person and by telephone; and use hands repetitively to finger, handle, feel, type or operate tools and materials. Mental Demands While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non -routine and complex administrative challenges; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.

We are focused on imparting effective business staffing services through high level cost effective solutions. We have a strong foundation built on legacy and emerging technologies, including excellent track record of on-time delivery. We are leaders in providing additional custom IT Services with a proficient approach towards development of emerging mobile-based applications and web based application development. We are emerging as one of the largest private talent sourcing and management firms in the US. Our client- one of the leading ICT for development - ICT4D - organization, providing low cost solutions using ICT to tackle poverty and to overcome disadvantage, working closely with local communities seeks an accomplished IT Security Leader. Job Description Title: Information Risk Consultant Location: Pittsburgh PA Duration: 12+ months Responsible for providing support to technical professionals with regard to a variety of administrative, systems, and business operations problems, and participation in related system development projects of the most complex nature. Requires a seasoned expert on the integration of multiple systems or large-scale development projects. Responsibilities may include: determining and defining system specifications, process improvement, quality assurance, interaction with customers and technical staff, strong emphasis on problem resolution, and project-lead activities. Other Skills: Information Risk Governance/Information Security Additional Information I would love to talk to you if you think this position suits your interest. If you are looking for rewarding employment and a company that puts its employees first, we would like to work with you. We also offer group health insurance. NOTE: “Candidates that are offered a position are required to pass pre-employment drug and background screening”

BIOINFORMATICS SCIENTIST | BIOINFORMATICS ANALYST QUESTION: Does your experience include: R and Python? Single Cell RNASeq - NGS data analysis? Analysis of transcriptomic data Working with large - scale genomic sequencing data sets? Working in Biologics Drug Discovery (e.g. Cancer Biology)? Have you 2+ years experience working in a Life Sciences | Research environment looking to move your career forward in an industry setting? If you are answering YES, please contact us now to learn more about this exciting opportunity! Schedule a Time To Talk With The Recruiter: ******************************** OR Call: ************ OR Email: ************************* Visit our Company Website: (************************* Visit our Career Opportunities Page: (******************************

The Systems Engineer position is responsible for providing full cycle implementation and support of customer systems, while working across multiple company departments to ensure full client satisfaction. Requirements Essential functions and responsibilities: Assess work sites, conditions and logistics for each project; Develop Method of Procedure based on pre-project assessment. Design, develop and provide documentation of systems, configurations and other pertinent information for the customer. Communicate with clients to resolve issues in a professional and confidential manner; Develop and execute client specific solutions. Manage the allocation of project resources, including software, hardware, tools and related items specific to each customer and/or project. Direct the work responsibilities of union labor personnel based on specific project needs. Design and oversee training programs for new and existing customers; Determine which customers receive training. Collaborate with Customer Relationship Managers on demonstrations for new and potential clients. Perform installation, configuration, programming and final commissioning of customer systems. Work collaboratively with installation, project management and engineering teams. Perform infrastructure services, including pulling cables, installing wall and ceiling cabling, and installing surface mounted devices, as required. Perform system wiring and terminations services, as required. Deliver on-going remote and on-site technical support for existing customers and systems. Additional responsibilities may be required as necessary, including but not limited to: Provide internal support for basic trouble shooting, system backups and archiving; Provide support for Company telephony applications; Create telephone and messaging accounts for new users; Coordinate access to work site for motorized lifts; Fabricate power racks as necessary. Perform other duties as needed. Success factors/job competencies: Communication Skills Analysis Mechanical aptitude Independent Thinking & Decision Making Problem Solving Safety orientation Customer Focus Attention to Detail Teamwork/Collaboration Physical demands and work environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individual will be required to travel to customer sites as needed. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Individual will regularly be required to lift, push, pull, and carry up to 50 pounds, and occasionally up to 75 pounds. Incumbent will be required to use a computer with keyboard, telephone or handheld mobile device for extended periods of time, and office machinery as needed. Incumbent must be able to read, see, hear, and speak. Work Days and Shifts: Position works Monday-Friday, daylight hours, and additional time as needed to complete work. Education/Certification(s)/License(s) required: Bachelor's Degree in Electronics, Information Technology or related field preferred, or equivalent experience. May be required to participate in safety trainings and/or certifications provided by the Company or customers. Valid driver's license, as employee will be required to travel to local and overnight client sites as needed. Manufacturer specific certifications, as required. Responsible to maintain active certifications and obtain new and updated certifications as required by the Company. Experience/Other required: Position requires two (2) to three (3) years of relevant experience in the electronic services industry (Voice, Data, Security, Multimedia, and/or Structured Cabling). Strong knowledge of Microsoft Office. Strong computer skills with advanced software aptitude. Applicants must be currently authorized to work in the United States on a full-time basis. Visa sponsorship is not available for this position. This is a full-time, in-person position, and candidates must be able to work from our office located in Pittsburgh, Pennsylvania.

About Eos Energy Enterprises Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com. About the Role: The Project Systems Engineer will contribute to the project engineering activities in support of site-level controls and monitoring of our Battery Energy Storage System (BESS), and automation support for site-level energy storage system processes and operations. Accountable For: Designing and developing advanced monitoring and controls techniques and devices for site-level command and control applications integrating site power conversion devices, meters, ground fault detection, and other site equipment to provide robust energy storage and delivery for various customer use cases using our Z3 In-Line product. Responsibilities Support related project engineering activities during the engineering design, procurement, construction, and commissioning phases for a range of Battery Energy Storage projects, from; DC only BESS to full turnkey installations (Networking and Controls). This includes visiting project sites on from time to time, as needed. Experience in validating and troubleshooting various communications and control hardware and software such as, routers, switches, LAN and other auxiliary data monitoring and distribution systems. Support, define and manage project's big data management including, data harvest, transfer, processing and archiving during project development, commissioning and operation (if needed). This task requires the engineer to interface with the customer on data management agreement. Lead development of specifications, drawings and controls and protections strategies for contracted projects. Participate in continuous improvement of standard processes, procedures, documentation, and tools to effectively deliver a wide range of project solutions. Ensure that all project engineering deliverables are on schedule / on budget and communicate project status to internal and external audiences via standardized project controls systems. Become the Project Engineering BESS SME and internal engineering interface. Work with other engineers pre- and post-contract award to optimize customer BESS solutions, use case reviews and commercial proposal strategies and processes. Maintain project documentation and assist in creating vendor technical specifications and user instructions for optimal use of the designed BESS. Provide support to Field Service Technicians when troubleshooting in field commissioning and service operations. Understands and utilizes technical standards for reviews, documentation, and designs such as UL, UN, IEC, ISO, ECE and other engineering standards. Collaborates with Product Engineering to define, refine and improve BESS systems. Other duties, responsibilities and activities may change or be assigned at any time with or without notice, in the spirit of an agile design group within an active technology company. Knowledge, Skills, and Abilities Ability to work independently and on-site and understand how components fit into a larger system Working knowledge of embedded control systems and their applications General knowledge of CAD and the ability to interpret mechanical and electrical engineering drawings. Strong troubleshooting skills for diagnosis and design improvement Familiarity with design for ground fault and EMC and availability to trace down GFI and EMI issues Awareness of safety certification process to standards such as UL Competent skills with communications protocols such as TCP/IP, CAN, i²C and SPI; use of Modbus Capability to select and integrate off-the-shelf component and equipment Strong cross-discipline system skills Understanding of hardware and physical system being controlled is required Comfort and experience with the hazard and safety protocols of high voltage equipment and other aspects of working with large-scale battery systems Ability to self-direct to a goal and achieve independent success A team-player attitude and strong written/verbal communication skills are a must Education and Experience BS in Electrical Engineering, Computer Science, Computer Engineering (MS degree preferred) or related field, and a minimum of 5+ years of experience in all aspects of engineering development and product delivery. Hardware and system design and troubleshooting. Minimum five years' experience designed electronics and developing automated controls Engineering Design Software experience Embedded programming, communication interfaces; I²C, RS-485, CAN bus communication, Modbus TCP, remote IO, or flex IO systems other debugging tools. Linux, embedded systems High voltage electrical systems Travel Overnight/North America: 10-25% Working Conditions Office Environment - Must be able to remain in a stationary position 50% of the time and occasionally move about inside the office to access file cabinets, office machinery, etc. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. May be required to exert up to 25 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body. Factory - The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Machinery operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and lab coats. May be required to exert up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.

The Web Analytics Analyst will provide the following key skill to the projects: Adobe Analytics (Omniture) SME, DTM, Tagging, and Reporting Additional Information All your information will be kept confidential according to EEO guidelines.

General This individual reports directly to the Principal and is responsible for managing and maintaining various existing business computer networks as well as supporting the ongoing IT needs of the network users as they arise. This individual will be responsible for managing small office networks, local area networks, and wide area networks consisting of computer workstations, network printers, Ethernet switches, routers, hubs, wireless access points and various other network devices and servers, some of which may be running Microsoft Active Directory, Microsoft Office 365, and Microsoft Exchange among other software suites. Additionally, designing and implementing new computer network deployments and VoIP hosted PBXs may be required from time to time. Duties and Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Perform with a considerable degree of independence and accountability. Organize, set priorities, take initiative and exercise sound independent judgment. Analyze system logs and identify potential issues with computer systems. Introduce and integrate new technologies into existing network environments. Perform routine audits of computer systems and software. Perform data backups. Apply operating system updates, patches and configuration changes. Install and configure new hardware and software. Add, remove or update user account information including resetting passwords, etc. Answer technical queries, often with frustrated users. Maintain documentation of the configuration of the systems. Troubleshoot and report problems. System performance tuning. Ensure network infrastructure is online and running smoothly. Troubleshoot communications systems to determine if problems are related to hardware or software. Repair various types of network trouble that may arise on a network. Test and evaluate newly installed or existing network segments to determine efficiency, reliability and compatibility. Utilize technical manuals and brochures to determine equipment that meets establishment requirements. Compile, review and/or submit reports, such as site reports or project status reports, as required. Lead and direct other telecommunications employees; size of crew may vary depending on the project. Complete all paperwork (including electronic form submission) in a timely manner. Drive vehicle in performance of duties in a safe and responsible manner while working and traveling in inclement weather. Maintain desk area, keeping it clean and free from clutter. Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties as they may arise with short notice. Order supplies and monitor inventory as necessary. Maintain appropriate interpersonal relationships with employees, peers and customers. Assist with various events as requested. Other duties as assigned. Requirements Required Qualifications Proficiency in speaking and using the English language, including spelling, grammar and punctuation. Associate degree in related course of study or four year Bachelors degree. Demonstrate written and oral communication skills. Demonstrate ability to work independently and as a team. Working knowledge of Macintosh and PC (Microsoft Windows) computers. Working knowledge of Microsoft Office software (Word, Excel, Powerpoint). Working knowledge of Microsoft Office 365 tenant administration. Working knowledge of computer network architecture. Working knowledge of IPv4, IPv6, EIGRP, RIPv2, VLANs, Ethernet and access control lists. Strong understanding of the OSI model. Sensitivity to the needs of persons with disabilities. Ability and willingness to work cooperatively with others. Ability to apply common sense, theory and experience to decision -making. Ability to recognize similarities between past and present situations; be able to identify key issues or use inductive reasoning in complex situations. Possess strong problem solving skills. Ability to persist and finish projects despite obstacles or redirect when necessary. Ability to follow instructions or take action and address opportunities with little supervision. Have a high degree of discretion dealing with confidential information. Ability and willingness to work some early mornings, evenings, holidays and weekend days. Ability and willingness to work overtime when necessary. Possess and maintain a valid PA drivers' license and be insurable on auto insurance policies. Ability to travel for short business trips. Preferred Qualifications Working knowledge of HTML, CSS, MySQL and PHP and the ability to program and make changes to web applications using those protocols. Working knowledge of the WordPress website architecture and the ability to manipulate content, components, modules and plugins within this CMS with reasonable ease. Apple Certified Associate - Mac Management. Microsoft Certified Solutions Associate - Windows Server 2012 (MCSA). Cisco Certified Network Associate - Routing and Switching (CCNA). Physical and Mental Demands The physical and mental demands described herein are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, employees are regularly required to sit, walk and stand; talk and hear, both in person and by telephone; and use hands repetitively to finger, handle, feel, type or operate tools and materials. Mental Demands While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non -routine and complex administrative challenges; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.