Information technology analyst jobs in Sebring, FL

Title: IT Operations Specialist Type: Full time, Salaried **This is an onsite role in Lakeland, Florida. Work schedule: Monday-Friday, 8am-5pm** Summary We are seeking a proactive and versatile IT Operations Specialist to join our team in Lakeland, Florida. In this vital onsite role, you will be responsible for supporting and maintaining our IT infrastructure-including laptops, desktops, networking, and peripheral devices. This position plays a crucial role in ensuring seamless day-to-day operations, with a strong focus on Electronic Data Interchange (EDI) support and general hardware setup. You'll also contribute to the implementation and maintenance of strategic IT systems, such as Transportation Management Systems (TMS), and support various technological initiatives across the organization. Essential Duties and Responsibilities Serve as the first line of onsite IT support by diagnosing and resolving hardware, software, and network issues. Oversee and maintain EDI integrations to ensure accurate and timely data flow- critical to supply chain operations and planning. Perform hands-on installation, configuration, and deployment of desktops, laptops, printers, network hardware, and other peripherals. Coordinate software installations, hardware repairs, and system updates. Support and maintain digital phone systems (e.g., Spectrum, Cisco). Proactively document troubleshooting steps, solutions, and support tickets in an organized and timely manner. Work closely with cross-functional teams to support ongoing IT projects and process improvements. Skills and Qualifications Strong interpersonal skills, including clear communication, active listening, and customer-focused support. Excellent analytical and problem-solving abilities with attention to detail. Ability to manage multiple priorities in a fast-paced, dynamic environment. Eagerness to learn and adopt new technologies. Strong understanding of IT support tools and best practices. Familiarity with key organizational IT systems and how they support business operations. Technical Competencies and Experience 1-2 years of hands-on IT support experience. Solid understanding of desktop and network troubleshooting. Demonstrated experience with EDI integration and support-preferably in logistics, supply chain, or manufacturing. Experience with Transportation Management Systems (McLeod preferred). Familiarity with PowerBI and data visualization tools is a plus. Preferred IT certifications: CompTIA A+, Network+, Security+, Dell, Microsoft, or SonicWall. Working knowledge of computer networks, security, and hardware/software configuration.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Introduction Do you have the career opportunities as a(an) Senior Technical Analyst you want with your current employer? We have an exciting opportunity for you to join HealthTrust Supply Chain which is part of the nations leading provider of healthcare services, HCA Healthcare. Benefits HealthTrust Supply Chain offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: * Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. * Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. * Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Senior Technical Analyst where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications The Sr. Technical Analyst implements and supports a broad range of facility-based IT&S equipment. As the key technical service resource within the facility, the Sr. Technical Analyst is responsible for the set-up and repair of facility-based, end-user infrastructure and resolution of desktop incidents and requests reported by facility users to the service desk. Advanced hands-on technical support is provided across a broad range of technical areas. Problems beyond the scope of ability or responsibility are communicated in a timely manner to appropriate division-level support staff. The Sr. Technical Analyst participates in 24x7 on-call support with other members of the division staff. The Sr. Technical Analyst adheres to and supports HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of facility-based IT equipment. The Sr. Technical Analyst assists with facility-based project planning, strategic planning, and supplements on-site support to technical resources, as needed. * Implements and supports the broadest range of facility-based IT&S equipment, including but not limited to network equipment, servers, terminals, personal computers, printers, cabling, related software products * Provides advanced, hands-on technical support across a broad range of technical user problems; repairs equipment and performs preventative maintenance * Communicates and escalates incidents and requests beyond scope of ability to senior service resources * Logs and tracks incidents and requests; reviews incident and request tracking databases * Provides 24x7 on-call support based on division IT staff rotation, and carries a pager as warranted * Investigates hardware problems and performs minor system hardware and communication connection repairs * Acts as facility lead on technical project implementations; coordinates infrastructure-based needs for facility based new construction * Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance * Aids and trains users on proper use of division and/or facility technology * Mentors and trains Division Technical Analysts * Participates in facility-based IT project planning, as needed * Effectively works with division and corporate IT&S personnel to ensure that division priorities and standards are achieved * Adheres to and supports HCA IT&S standards, policies and procedures * Maintains and protects confidentiality with regard to all aspects of patient care and employee information EDUCATION Bachelor's degree in information systems or healthcare-related field is preferred EXPERIENCE Two years of broad technical experience required CERTIFICATE/LICENSE Basic certification in Cisco equipment or Microsoft Products is highly desirable Valid state driver's license and proof of auto insurance, if applicable ITG transforms healthcare and gives people healthier tomorrows. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward. We do this by seeking, embracing, developing, and delivering technology for patient care. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Senior Technical Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Job Title: Desktop Support II Division/Department: IT Infrastructure Reports to: Infrastructure Manager FTE: 1.00 Non-Exempt Company Mission/Summary Recognized and accredited by the American College of Radiology, Radiology and Imaging Specialists (RIS) prides itself on being a high-quality workplace that is supportive of you through teamwork and celebrating success. RIS has grown to be one of the leading radiology providers in Polk County since starting over 50 years ago. With more than 45 physicians and five imaging centers, our physicians, administration, and staff strive to be an independent radiology practice providing the community with high-quality, compassionate service utilizing leading-edge technology. As a growing company, you'll find opportunities to strengthen and develop your career in healthcare with a team of supportive leaders. RIS is based in historic Lakeland Florida, with great community offerings such as outdoor recreational activities, excellent universities, award-winning community theaters, art museums, and more. Job Summary As a Desktop Support Technician Level II, you will play a pivotal role in providing advanced technical support to end-users, ensuring the smooth operation of desktops, laptops, peripherals, and software applications. You will be responsible for diagnosing and resolving complex hardware and software issues, performing system upgrades and migrations, and collaborating with Level 1 technicians to escalate and resolve issues efficiently. Your expertise in troubleshooting and customer service will contribute to maintaining high levels of user satisfaction and productivity. Job Objectives Establishes and maintains positive peer, leadership, and customer relationship, interacting positively and productively with teams across organizational lines. Provide second-level technical support to end-users, resolving escalated issues in a timely manner. Diagnose and troubleshoot technical issues, including network connectivity, hardware and software problems, and system failures. Install, configure, and maintain computer systems, hardware, and software applications. Collaborate with Tier 1 support and other IT staff to assist with problem resolution. Respond to IT support tickets, phone calls, and emails promptly and professionally. Document and track incidents and service requests using the ticketing system. Perform system upgrades and patches as required. Support and maintain IT infrastructure, including servers, network devices, and peripherals. Assist with user training and orientation on new technology and software applications. Ensure security and privacy of systems, data, and network access. Participate in on-call rotation and respond to critical system outages or issues outside of regular business hours. Maintains professional skills and stays informed of changes in the healthcare industry, regulations, vendor technology and impacts on assigned systems. Performs other duties as assigned. Education and Experience Bachelor's degree in information technology, Computer Science, or a related field; or equivalent work experience. Experience with Active Directory and O365 is preferred. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus. Skills & Qualifications Proven experience as a Helpdesk Technician or similar role in an IT support environment. Solid knowledge of IT systems and applications, including Windows operating systems, Microsoft Office Suite, and basic network protocols. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Physical Requirements Position may require some travel between associated clinics and off-site departments. Ability to sit or stand for prolonged periods. Normal hand eye coordination and manual dexterity. Ability to lift up to 50 lbs. Ability to distinguish letters and symbols. Ability to respond quickly to sounds. Clarity of vision at close distances (20 inches or less) and far distances (20ft or more). Radiology and Imaging Specialists is an equal opportunity employer and values diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Are you ready to lead and innovate in a dynamic IT environment? Join our team as an Information Technology Systems Manager and be at the forefront of driving secure, efficient, and cutting-edge IT solutions that empower our business. We're looking for a strategic leader with deep expertise in IT infrastructure, cybersecurity, and cross-domain security to play a key role in shaping the future of our technology landscape. Why Join Us? Impact: You'll be a key player in managing and transforming our IT systems, with the ability to drive high-impact projects that align with company goals. Innovation: Work closely with senior leadership to implement new technologies and security frameworks. Collaboration: Be a part of a highly skilled team, working together to build resilient and secure IT environments. Growth Opportunities: Advance your career through hands-on experience with the latest IT infrastructure and cybersecurity standards, while supporting initiatives like CMMC and ISO 27001 certifications. What You'll Do: Partner with our corporate HQ to ensure seamless IT services Lead day-to-day operations, resolving IT infrastructure, network, and system challenges. Manage the organization's complete IT infrastructure, ensuring robust security and efficiency. Develop and implement innovative solutions that increase productivity and enhance security across the company. Drive key initiatives toward CMMC and ISO 27001 certifications, ensuring full compliance. Design and implement security policies that meet regulatory requirements. Collaborate with corporate teams to maintain network continuity and secure infrastructure across time zones. What We're Looking For: Experience: Proven track record of managing IT departments and enterprise-level operations. Cybersecurity Expertise: Knowledge of NIST, DIAD, and ICD guidance, with hands-on experience in cybersecurity incidents, remediation, and compliance. Certifications: Strong background in achieving and maintaining ISO 27001 certification and CMMC compliance. Technical Leadership: Experience designing IT architectures and networks in secure environments and leading IT support teams. Security Focus: Familiarity with network security, RMF, cross-domain solutions, and COMSEC. Problem Solving: Ability to troubleshoot physical layer issues (workstations, printers, etc.). Visionary Thinking: A forward-thinking leader with the ability to architect long-term IT strategies that align with business objectives. Certifications: Must hold a current IAT Level III certification. What We Offer: Competitive Salary and Benefits Career Development: Opportunities to grow with ongoing training and certifications. Collaborative Culture: Work with a team that values innovation, integrity, and collaboration. HCRC is a consulting firm that specializes in resource management capabilities that are utilized in all federal organizations. Our consultants have in-depth training and work experience in Department of Defense and other federal entities which includes the Intelligence Community. We have subject matter experts in all source analysis, mission support services, and information technology. Our services are structured to address everything from major strategic issues to more basic problems effecting everyday business practices. No matter the requirement it is our commitment to deliver objective, informed, and actionable plans to assist your organization.

Opening Summer 2026 at 4000 Lakeland Highlands Road, Lakeland, FL. Orlando Health offers a great DAY ONE benefits package that includes: Medical, Dental, Vision & Prescription Drug Plans Flexible Spending Accounts & Health Savings Accounts Paid Time Off (accrued) Education Assistance: Preferred Education Program-100% PAID Tuition, Tuition reimbursement & repayment of previous loans Disability and Life Insurance Retirement Savings Plan Family Care Benefits & so much more! Responsible for maintenance and improvement of the automated medication distribution system. Responsibilities Essential Functions • Under the supervision of the Pharmacy Manager or Operations Coordinator, the Pharmacy Systems Specialist is responsible for oversight of all Automated Medication Dispensing Cabinets (ADC) formularies, file maintenance, security access, unit overrides, and discrepancies. • Coordinates QA testing and documentation of ADC application enhancements. • Coordinates the implementation of new ADC units and moves of current ADC units. • Responsible for the ADC training for all Pharmacy Department staff. • Involved in coordinating development and presentation of ADC in-services for Pharmacy and Nursing personnel. • Serves as liaison between Nursing and Pharmacy regarding ADC issues and problems. • Responsible for completion of ADC advanced level training. • Responsible for maintenance of Pharmacy Systems equipment and technologies as assigned. • Completes assignments in a timely, effective and efficient manner and according to departmental standards and procedures. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Follows up on override report daily to determine compliance with The Joint Commission standards. • Uses ADC data to calculate medication overrides. • Analyzes ADC usage data on an ongoing basis to manage and optimize inventory which includes: decreasing amount of expired drugs in ADCs, lowering the amount of times that high usage items need to be restocked and decreasing number of stock outs. • Analyzes data in reference to loads and unloads of medications in our ADCs to determine which medications need to be added to standard stock. • Analyzes controlled substance usage data to decrease inventory at ADCs to avoid diversion, decrease outdates, and increase pharmacy control over controlled substances. • Uses ADC data in reference to controlled substance discrepancies (working with nurse managers and on occasion protective services) to ensure that they are resolved properly in accordance with hospital, state, and federal policies. • Reconfigures the design of stations to decrease medication errors by nursing and/or pharmacy. • Monitors ADC user activity to maintain database and medication security. • Establishes and maintains an open communication process throughout the corporation that reaches patients, visitors, families, physicians and team members such that each feels they are treated special each time they encounter Orlando Health. Qualifications Education/Training High school diploma or equivalent. Licensure/Certification • Must be currently registered with the Florida State Board of Pharmacy, renewed every two years. Experience Two (2) years' experience as a Certified Pharmacy Technician to include experience with pharmacy automation. Experience in MS office software including Word, Excel and Access. Education/Training High school diploma or equivalent. Licensure/Certification • Must be currently registered with the Florida State Board of Pharmacy, renewed every two years. Experience Two (2) years' experience as a Certified Pharmacy Technician to include experience with pharmacy automation. Experience in MS office software including Word, Excel and Access. Essential Functions • Under the supervision of the Pharmacy Manager or Operations Coordinator, the Pharmacy Systems Specialist is responsible for oversight of all Automated Medication Dispensing Cabinets (ADC) formularies, file maintenance, security access, unit overrides, and discrepancies. • Coordinates QA testing and documentation of ADC application enhancements. • Coordinates the implementation of new ADC units and moves of current ADC units. • Responsible for the ADC training for all Pharmacy Department staff. • Involved in coordinating development and presentation of ADC in-services for Pharmacy and Nursing personnel. • Serves as liaison between Nursing and Pharmacy regarding ADC issues and problems. • Responsible for completion of ADC advanced level training. • Responsible for maintenance of Pharmacy Systems equipment and technologies as assigned. • Completes assignments in a timely, effective and efficient manner and according to departmental standards and procedures. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Follows up on override report daily to determine compliance with The Joint Commission standards. • Uses ADC data to calculate medication overrides. • Analyzes ADC usage data on an ongoing basis to manage and optimize inventory which includes: decreasing amount of expired drugs in ADCs, lowering the amount of times that high usage items need to be restocked and decreasing number of stock outs. • Analyzes data in reference to loads and unloads of medications in our ADCs to determine which medications need to be added to standard stock. • Analyzes controlled substance usage data to decrease inventory at ADCs to avoid diversion, decrease outdates, and increase pharmacy control over controlled substances. • Uses ADC data in reference to controlled substance discrepancies (working with nurse managers and on occasion protective services) to ensure that they are resolved properly in accordance with hospital, state, and federal policies. • Reconfigures the design of stations to decrease medication errors by nursing and/or pharmacy. • Monitors ADC user activity to maintain database and medication security. • Establishes and maintains an open communication process throughout the corporation that reaches patients, visitors, families, physicians and team members such that each feels they are treated special each time they encounter Orlando Health.

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The EDI Systems Analyst II will be accountable for guiding the actions of EDI experts by working closely with business units to analyze processes, analyze the business needs, and to provide solutions. The EDI Systems Analyst II role will solicit, define and manage EDI requirements for internally and externally developed projects and implementations in a team-oriented environment. What you'll do: * Identify, document and educate MTM partners on client EDI requirements * Identify, analyze and document business objectives and requirements by performing analysis and developing the necessary documentation to define, justify, launch and execute projects * Define, create, and validate user stories necessary to achieve internal and external objectives * Monitor, analyze, and ensure EDI compliance in the following subject areas: Member Eligibility, Encounter and Claims Data, Payment Remittance, Capitation, and Provider Data * Manage and coordinate EDI deliverables to both internal and external stakeholders including but not limited to: EDI data files, accompanying reports, and required attestations * Lead sessions for small to medium applications/projects or a few large applications/projects * Validate EDI solutions meet both internal and external client needs * Evaluate potential future client EDI requirements to support successful RFP and implementations processes * Lead multi-team requirement gathering sessions, stakeholder interviews, group sessions, and user observations * Act as a liaison between the business customer and the technology providers, both internally and externally * Communicate relative feedback, level of effort, and return on investment to business users for project prioritization * Responsible for making improvements of processes or workflows to enhance performance * Partner with associated departments to ensure uniformity in data * Remain informed on ever-changing information to ensure accuracy within business processes * Partner with EDI developers to ensure solutions meet requirements What you'll need: Experience, Education & Certifications: * High School Diploma or G.E.D equivalent * Bachelor's degree in technical or business disciplines with outlined experience, however, willing to accept equivalent field experience in lieu of degree * Minimum 7 years of EDI technical or business work experience * 3+ years of SQL experience * 3+ years' experience in software development methodologies including Agile and scrum processes * 5+ years of working HIPAA X12 Standard Transactions * 5+ years' experience in eliciting/documenting business requirements using interviews, group facilitation, data/workflow/system analysis and business process documentation * Previous experience collaborating with Business Users, Programmers, and Quality Assurance Testers in a corporate environment Skills: * Comprehensive understanding of the common Health Care EDI transactions: 834, 837, 277U, 277CA, 835, 820, 270/271, 999 * Advanced knowledge of Health Care EDI subject areas and the ability to translate that into EDI requirements * Ability to create SQL queries utilizing multiple tables and datasets to analyze and evaluate EDI data within a SQL database * Accurately articulates technical specifications in a manner the normal business user can understand in both written and verbal form * Ability to effectively work, demonstrate applications, and conduct presentations to all levels within the organization * Demonstrates a positive attitude and flexibility in areas such as job duties and schedule in order to serve the business and operational goals * Ability to translate business processes into workflows and system requirements * Ability to manage multiple tasks and projects, and forge strong interpersonal relationships with both internal and external stakeholders * Ability to solve problems by utilizing training, knowledge, tools, and analytical skills * Ability to assimilate new and existing technologies * Exemplary communication skills. * Must be able to address all levels of employees and customers * Ability to be effective in a fast paced, dynamic environment with minimal supervision * Excellent planning, documentation, organizational, analytical, and problem-solving abilities with a strong attention to detail What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Salary Min: $80,000 Salary Max: $108,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Job Description About GEICO The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2023, GEICO earned premiums worth over $40 billion U.S. dollars. GEICO is going through a massive digital transformation to re-platform the Insurance industry, removing friction across Customers, Partners, Marketplace, Segments, Channels, and Experiences as we grow our reach and market share. About The Role GEICO is hiring a Senior Innovation Analyst to join their Claims Innovation team. In this role, you will work in close collaboration with multiple stakeholders across the organization to modernize GEICO Claims across technology, process and procedure. This role reports to the Director, Claims Innovation. Responsibilities: * Evaluate the current state of the business process and associated technology, identify areas of opportunity for improvement, and develop actionable strategies based on findings * Lead the overall management of process performance by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drive collaborative efforts to ensure process delivers against requirements. * Apply and maintain expert knowledge of the business and manage ongoing alignment and development of business deliverable processes and capabilities with business needs to materially change and improve business performance * Utilize data and analytics to deliver insight into customer and business process performance and shares best practices with overall team. * Evaluating and analyzing existing claims workflows, data, and key metrics to identify areas of opportunity for efficiency, effectiveness, or accuracy * Guide and influence process re-engineering and technology implementation to enable innovative workflow redesign * Preparing, summarizing, and delivering reports and/or presentations on findings or project progress * Collaborating with Operations and Product teams to gather, define, and prioritize requirements, features, and specifications * Identifying, tracking, and monitoring project risks and expected benefits * Assisting the Director, Claims Innovation in establishing priorities, goals, and objectives * Working across GEICO's Engineering, Product, AI, R&D, Data Science, and Claims Operations teams to help implement new product features, services, and/or processes * Providing oversight of pilot programs, POC's, or A/B testing and reporting on performance and progress * Participating in innovation workshops, ideations sessions, or design sprints for the purpose of identifying creative methods to solving problems * Establishing a culture of innovation, agility, continuous improvement, openness and caring * Keeping abreast of industry, market and company trends, techniques and capabilities. About You Skills & experiences: * 8+ years experience in business process optimization, business analysis, consulting, innovation, and/or process engineering/optimization * Bachelor's degree in Business, Finance, Economics, Statistics or other related area * Management experience in P&C insurance claims, with subject matter expertise in material damage, casualty, or commercial auto claims handling preferred * Experience in the Insurance and/or InsurTech industry(ies), preferably within claims * Experience in innovation or transformation roles, preferably within P&C insurance * Experience evaluating technology opportunities/solutions and developing technology product strategy, plans, and roadmaps. * Demonstrated competence in innovation methodologies, processes, and principles * Effective communicator with the ability to clearly articulate a common strategic vision * Experience working in collaboration with multiple stakeholders * Ability to identify and execute on opportunities exposed by evolving process & technology * DEI champion who thinks about diversity, equity and inclusion in all that they do, embedding it in programs and work Leadership qualities: * Leads from the front and isn't shy about using their voice * Ability to lead and influence with empathy and humility * Ability to navigate and lead through complexity * Curiosity, critical thinking skills; a lifelong learner who sees situations through multiple lenses * Exceptional character and an ability to instill confidence and build trust. Someone who possesses high emotional intelligence, and is an attentive, empathetic listener Location: Remote, or available office #LI-HB1 * Annual Salary $91,225.00 - $172,200.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. * Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. * Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. * Access to additional benefits like mental healthcare as well as fertility and adoption assistance. * Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

COMPANY PROFILE: In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today's Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world's largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE: Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Responsibilities SUMMARY: Maintains, analyzes, troubleshoots, and repairs networking, computer systems/peripherals, telcom and cellular devices. Documents, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Utilizes experience and judgment to plan and accomplish goals with limited supervision. In addition, leads projects, provides training / support to Service Tech I/II, and oversees the Service Desk, including tier 3 support. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintains existing IT standards and best practices. Analyzes data to identify trends requiring modifications / additional IT standards and best practices. Assists systems / networking team. Provides tier 3 support for complex technical issues. Delivers training, support and mentoring to IT Service Tech I & II. Administers Service Desk work orders for quality assurance. Leads projects to successful completion. Provide exemplary guest service to internal and external guests. Responds to phone calls and emails from Casino systems users with questions or issues related to the use of hardware, peripherals and software. Determines the true nature and scope of an issue utilizing established troubleshooting procedures. Provide support and training to users within established guidelines. Collaborates with IT team members to insure efficient operation of Seminole Gaming technology. Follows established Work Flow processes for Service Desk, task assignments and escalations. Completes assignments within established SLA's and project deadlines. Communicates system issues and incidents to impacted parties as instructed by task leads/department head. Performs and documents duties according to established operational policies and procedures (SOP). Adheres to defined SOPs, departmental, property and organizational policies. Must be available to work different shifts including nights, weekends and holidays. Other duties as assigned. Qualifications Skills & Experience Requirements: Minimum 3 years in a technical support role and bachelor degree in Information Technology or industry equivalent. Technical certifications or industry equivalent required. Professional written and verbal communications skills. Friendly and service-oriented. Able to work any shift. Able to work in isolation for a full shift. Current Driver's License and reliable transportation. ESSENTIAL DUTIES AND RESPONSIBILITIES: Must adhere to the Seminole Tribe's Policies and Procedures. Must be able to use common hand tools and electronic test equipment to troubleshoot, diagnose, and repair issues with computers, peripherals, and computer software Must be able to work with members of the Technical Staff and Management in a fast-paced environment to identify, isolate and resolve hardware and software issues. WORK ENVIRONMENT: May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen For a listing of all opportunities at Seminole Gaming, please go to ********************** Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). We can recommend jobs specifically for you! Click here to get started.

COMPANY PROFILE:In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today's Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world's largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE:Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE:We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Responsibilities SUMMARY: Maintains, analyzes, troubleshoots, and repairs networking, computer systems/peripherals, telcom and cellular devices. Documents, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Utilizes experience and judgment to plan and accomplish goals with limited supervision. In addition, leads projects, provides training / support to Service Tech I/II, and oversees the Service Desk, including tier 3 support. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Maintains existing IT standards and best practices. * Analyzes data to identify trends requiring modifications / additional IT standards and best practices. * Assists systems / networking team. * Provides tier 3 support for complex technical issues. * Delivers training, support and mentoring to IT Service Tech I & II. * Administers Service Desk work orders for quality assurance. * Leads projects to successful completion. * Provide exemplary guest service to internal and external guests. * Responds to phone calls and emails from Casino systems users with questions or issues related to the use of hardware, peripherals and software. * Determines the true nature and scope of an issue utilizing established troubleshooting procedures. * Provide support and training to users within established guidelines. * Collaborates with IT team members to insure efficient operation of Seminole Gaming technology. * Follows established Work Flow processes for Service Desk, task assignments and escalations. * Completes assignments within established SLA's and project deadlines. * Communicates system issues and incidents to impacted parties as instructed by task leads/department head. * Performs and documents duties according to established operational policies and procedures (SOP). * Adheres to defined SOPs, departmental, property and organizational policies. * Must be available to work different shifts including nights, weekends and holidays. * Other duties as assigned. Qualifications Skills & Experience Requirements: * Minimum 3 years in a technical support role and bachelor degree in Information Technology or industry equivalent. * Technical certifications or industry equivalent required. * Professional written and verbal communications skills. * Friendly and service-oriented. * Able to work any shift. * Able to work in isolation for a full shift. * Current Driver's License and reliable transportation. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Must adhere to the Seminole Tribe's Policies and Procedures. * Must be able to use common hand tools and electronic test equipment to troubleshoot, diagnose, and repair issues with computers, peripherals, and computer software * Must be able to work with members of the Technical Staff and Management in a fast-paced environment to identify, isolate and resolve hardware and software issues. WORK ENVIRONMENT: * May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job. * The Casino environment is hectic, fast-paced and often crowded and noisy. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: * Credit Check * Criminal Background Check * Drug Screen For a listing of all opportunities at Seminole Gaming, please go to ********************** Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

**Introduction** Do you have the career opportunities as a(an) Senior Technical Analyst you want with your current employer? We have an exciting opportunity for you to join HealthTrust Supply Chain which is part of the nation's leading provider of healthcare services, HCA Healthcare. **Benefits** HealthTrust Supply Chain offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (********************************************************************** **_Note: Eligibility for benefits may vary by location._** Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Senior Technical Analyst where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! **Job Summary and Qualifications** The Sr. Technical Analyst implements and supports a broad range of facility-based IT&S equipment. As the key technical service resource within the facility, the Sr. Technical Analyst is responsible for the set-up and repair of facility-based, end-user infrastructure and resolution of desktop incidents and requests reported by facility users to the service desk. Advanced hands-on technical support is provided across a broad range of technical areas. Problems beyond the scope of ability or responsibility are communicated in a timely manner to appropriate division-level support staff. The Sr. Technical Analyst participates in 24x7 on-call support with other members of the division staff. The Sr. Technical Analyst adheres to and supports HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of facility-based IT equipment. The Sr. Technical Analyst assists with facility-based project planning, strategic planning, and supplements on-site support to technical resources, as needed. + Implements and supports the broadest range of facility-based IT&S equipment, including but not limited to network equipment, servers, terminals, personal computers, printers, cabling, related software products + Provides advanced, hands-on technical support across a broad range of technical user problems; repairs equipment and performs preventative maintenance + Communicates and escalates incidents and requests beyond scope of ability to senior service resources + Logs and tracks incidents and requests; reviews incident and request tracking databases + Provides 24x7 on-call support based on division IT staff rotation, and carries a pager as warranted + Investigates hardware problems and performs minor system hardware and communication connection repairs + Acts as facility lead on technical project implementations; coordinates infrastructure-based needs for facility based new construction + Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance + Aids and trains users on proper use of division and/or facility technology + Mentors and trains Division Technical Analysts + Participates in facility-based IT project planning, as needed + Effectively works with division and corporate IT&S personnel to ensure that division priorities and standards are achieved + Adheres to and supports HCA IT&S standards, policies and procedures + Maintains and protects confidentiality with regard to all aspects of patient care and employee information EDUCATION Bachelor's degree in information systems or healthcare-related field is preferred EXPERIENCE Two years of broad technical experience required CERTIFICATE/LICENSE Basic certification in Cisco equipment or Microsoft Products is highly desirable Valid state driver's license and proof of auto insurance, if applicable ITG (*************************** transforms healthcare and givespeople **healthier tomorrows** . We deliver information technology strategy, support,and solutions. ITG improve and enhance patient care and business operations. We deliver services atadministrative locations, data centers, and hospitals. The facilities we support are located in 20+ statesand the United Kingdom. Our team works to **move healthcare forward** . We do this byseeking, embracing, developing, and delivering technology for patient care. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Senior Technical Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!** We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Title: Desktop Support II Division/Department: IT Infrastructure Reports to: Infrastructure Manager FTE: 1.00 Non-Exempt Company Mission/Summary Recognized and accredited by the American College of Radiology, Radiology and Imaging Specialists (RIS) prides itself on being a high-quality workplace that is supportive of you through teamwork and celebrating success. RIS has grown to be one of the leading radiology providers in Polk County since starting over 50 years ago. With more than 45 physicians and five imaging centers, our physicians, administration, and staff strive to be an independent radiology practice providing the community with high-quality, compassionate service utilizing leading-edge technology. As a growing company, you'll find opportunities to strengthen and develop your career in healthcare with a team of supportive leaders. RIS is based in historic Lakeland Florida, with great community offerings such as outdoor recreational activities, excellent universities, award-winning community theaters, art museums, and more. Job Summary As a Desktop Support Technician Level II, you will play a pivotal role in providing advanced technical support to end-users, ensuring the smooth operation of desktops, laptops, peripherals, and software applications. You will be responsible for diagnosing and resolving complex hardware and software issues, performing system upgrades and migrations, and collaborating with Level 1 technicians to escalate and resolve issues efficiently. Your expertise in troubleshooting and customer service will contribute to maintaining high levels of user satisfaction and productivity. Job Objectives Establishes and maintains positive peer, leadership, and customer relationship, interacting positively and productively with teams across organizational lines. Provide second-level technical support to end-users, resolving escalated issues in a timely manner. Diagnose and troubleshoot technical issues, including network connectivity, hardware and software problems, and system failures. Install, configure, and maintain computer systems, hardware, and software applications. Collaborate with Tier 1 support and other IT staff to assist with problem resolution. Respond to IT support tickets, phone calls, and emails promptly and professionally. Document and track incidents and service requests using the ticketing system. Perform system upgrades and patches as required. Support and maintain IT infrastructure, including servers, network devices, and peripherals. Assist with user training and orientation on new technology and software applications. Ensure security and privacy of systems, data, and network access. Participate in on-call rotation and respond to critical system outages or issues outside of regular business hours. Maintains professional skills and stays informed of changes in the healthcare industry, regulations, vendor technology and impacts on assigned systems. Performs other duties as assigned. Education and Experience Bachelor's degree in information technology, Computer Science, or a related field; or equivalent work experience. Experience with Active Directory and O365 is preferred. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus. Skills & Qualifications Proven experience as a Helpdesk Technician or similar role in an IT support environment. Solid knowledge of IT systems and applications, including Windows operating systems, Microsoft Office Suite, and basic network protocols. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Physical Requirements Position may require some travel between associated clinics and off-site departments. Ability to sit or stand for prolonged periods. Normal hand eye coordination and manual dexterity. Ability to lift up to 50 lbs. Ability to distinguish letters and symbols. Ability to respond quickly to sounds. Clarity of vision at close distances (20 inches or less) and far distances (20ft or more). Radiology and Imaging Specialists is an equal opportunity employer and values diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Are you a strategic IT leader ready to drive innovation and security in a dynamic environment? Join HCRC as an Information Technology Systems Manager and take the lead in managing secure, efficient, and compliant IT solutions. This role is critical in ensuring our organization meets CMMC and other cybersecurity standards, protecting our infrastructure while enabling business growth. Why Join HCRC? CMMC-Driven Mission - Lead the charge in achieving and maintaining CMMC compliance, ensuring our IT systems meet the highest security standards. High Impact - Play a pivotal role in shaping and transforming our IT infrastructure. Innovation & Security - Work with senior leadership to implement emerging technologies and cybersecurity frameworks. Growth Opportunities - Advance your career with hands-on experience in IT security, CMMC, ISO 27001, and NIST compliance. Key Responsibilities: Oversee and drive the CMMC compliance process, ensuring alignment with NIST, ISO 27001, and other regulatory frameworks. Lead IT operations, ensuring secure and seamless network, system, and infrastructure performance. Develop and enforce security policies in accordance with NIST, DIAD, and ICD guidance. Implement and oversee cybersecurity protocols, including threat monitoring, incident response, and workforce security training. Manage cross-domain security solutions and compliance with RMF and COMSEC requirements. Partner with corporate HQ to maintain network continuity and infrastructure across multiple time zones. Troubleshoot physical layer issues (workstations, printers, etc.) and lead IT support teams. Technical Expertise: CMMC Compliance Leadership - Direct all aspects of CMMC preparation, implementation, and maintenance. Security & Compliance - Ensure adherence to CMMC, ISO 27001, NIST, and other security frameworks. Office 365 & GCC High - Hands-on management of Microsoft Office 365, GCC High environments, and related tools. Cybersecurity Operations - Oversee security initiatives, including threat detection, incident response, and security awareness programs. What We're Looking For: Proven IT Leadership - Experience managing IT departments and enterprise-level operations. CMMC & Cybersecurity Expertise - In-depth knowledge of CMMC frameworks, security assessments, and compliance best practices. Certifications & Compliance - Strong background in ISO 27001 certification, CMMC compliance, and IAT Level III certification (required). Technical Leadership - Skilled in designing secure IT architectures and managing cybersecurity initiatives. Security Focus - Familiarity with network security, RMF, cross-domain solutions, and COMSEC. Strategic Vision - A forward-thinking leader who can align IT strategies with business objectives while maintaining compliance. What We Offer: Competitive Salary & Benefits Professional Development - Ongoing training and certification opportunities in CMMC, cybersecurity, and IT infrastructure. Collaborative Culture - Join a team that values innovation, integrity, and excellence. About HCRC HCRC is a consulting firm specializing in resource management for federal organizations. Our consultants bring expertise in the Department of Defense, Intelligence Community, and federal entities, providing solutions in all-source analysis, mission support services, and IT infrastructure. We are committed to delivering secure, compliant, and mission-driven solutions that drive efficiency and success. Ready to make an impact? Apply today!

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. About GEICO The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2023, GEICO earned premiums worth over $40 billion U.S. dollars. GEICO is seeking an accomplished, customer-obsessed, and results-oriented Senior CCS Analyst to drive our omni-channel contact center initiatives. This role will lead the development and implementation of advanced contact center solutions, focusing on intelligent routing. The ideal candidate will combine deep insurance contact center expertise with strong technical acumen in Amazon Connect. Job Summary: As a Senior CCS Analyst, you will play a key role in shaping the evolution of GEICO's contact center capabilities and customer experience strategy. You will be responsible for leading technical product strategies, driving the development and execution of product roadmaps, and ensuring that our solutions meet the needs of both our customers and business stakeholders while driving operational efficiency. You will collaborate closely with cross-functional teams, including engineering, operations, data analytics, AI, product, and business leaders to deliver high-impact solutions that drive business growth and customer satisfaction. The ideal candidate will combine deep insurance contact center expertise with strong technical acumen, demonstrating the ability to drive innovation while maintaining operational excellence across complex enterprise environments. You must be comfortable influencing at all levels of the organization. Key Responsibilities: * Strategic Cross Functional Partnership: Forge strong relationships with cross-functional teams to ensure our omni-channel routing solutions are aligned with GEICO's strategic objectives. * Innovation and Collaboration: Collaborate extensively with engineering teams, product, and business units to innovate and enhance the contact center experience for associates and customers, utilizing the Amazon Connect platform. * Performance Measurement and Optimization: Implement and monitor OKRs and KPIs to measure the effectiveness of the omni-channel routing platform and drive continuous improvement in delivering customer service. * Product Lifecycle Management: Lead the full lifecycle of the omni-channel routing products by LOB, from concept through implementation, partnering with business and engineering to develop requirements and roadmap prioritization. * Customer-Centric Approach: Understand customer/business needs and market trends, gathering feedback to drive proactive product improvements and innovations. Understands business strategies and visions and incorporates into routing design requirements. * Data-Driven Decision-Making: Utilize data analytics to inform decision-making, generate operational business insights, and ensure alignment with business goals and customer needs. Qualifications: * 2+ years of experience in product or program management, or similar role, with demonstrated success delivering enterprise-scale contact center solutions * Deep understanding of contact center operations, technologies, and key performance metrics * Proven experience with cloud-based contact center platforms and related technologies * Strong analytical and problem-solving abilities with a data-driven approach to decision-making (PowerBI, SQL, Snowflake, Splunk, Cloudwatch, Titan) * Experience with agile development methodologies and related tools (Azure DevOps) * Experience with UI/UX design and tools (Figma, Visio) * Excellent communication and presentation skills, with ability to influence at all levels of the organization * Understanding of contact center security, compliance, and regulatory requirements Preferred Qualifications: * Bachelor's degree in Computer Science, Business Administration, Mathematics or related field * Direct experience with Amazon Connect platform * Experience in the insurance industry * Experience with omnichannel contact center solutions (voice, chat, email, Tasks, SMS, IVR) * Knowledge of contact center analytics and reporting tools * Certifications (PMP, Amazon Cloud Practitioner, Amazon Connect Communications Specialist, CSPO) Why Join Us: * Opportunity to work with cutting-edge technologies and innovative projects. * Collaborative and inclusive work environment. * Competitive salary and benefits package. * Career growth and development opportunities. If you are a motivated and experienced product professional with a passion for leadership and innovation, we encourage you to apply for this exciting opportunity. Annual Salary $73,800.00 - $141,450.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. * Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. * Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. * Access to additional benefits like mental healthcare as well as fertility and adoption assistance. * Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Job Description COMPANY PROFILE: In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today's Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world's largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues. PROPERTY PROFILE: Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today. Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games. OUR COMMITMENT TO SERVICE: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Responsibilities SUMMARY: Maintains, analyzes, troubleshoots, and repairs networking, computer systems/peripherals, telcom and cellular devices. Documents, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Utilizes experience and judgment to plan and accomplish goals with limited supervision. In addition, leads projects, provides training / support to Service Tech I/II, and oversees the Service Desk, including tier 3 support. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintains existing IT standards and best practices. Analyzes data to identify trends requiring modifications / additional IT standards and best practices. Assists systems / networking team. Provides tier 3 support for complex technical issues. Delivers training, support and mentoring to IT Service Tech I & II. Administers Service Desk work orders for quality assurance. Leads projects to successful completion. Provide exemplary guest service to internal and external guests. Responds to phone calls and emails from Casino systems users with questions or issues related to the use of hardware, peripherals and software. Determines the true nature and scope of an issue utilizing established troubleshooting procedures. Provide support and training to users within established guidelines. Collaborates with IT team members to insure efficient operation of Seminole Gaming technology. Follows established Work Flow processes for Service Desk, task assignments and escalations. Completes assignments within established SLA's and project deadlines. Communicates system issues and incidents to impacted parties as instructed by task leads/department head. Performs and documents duties according to established operational policies and procedures (SOP). Adheres to defined SOPs, departmental, property and organizational policies. Must be available to work different shifts including nights, weekends and holidays. Other duties as assigned. Qualifications Skills & Experience Requirements: Minimum 3 years in a technical support role and bachelor degree in Information Technology or industry equivalent. Technical certifications or industry equivalent required. Professional written and verbal communications skills. Friendly and service-oriented. Able to work any shift. Able to work in isolation for a full shift. Current Driver's License and reliable transportation. ESSENTIAL DUTIES AND RESPONSIBILITIES: Must adhere to the Seminole Tribe's Policies and Procedures. Must be able to use common hand tools and electronic test equipment to troubleshoot, diagnose, and repair issues with computers, peripherals, and computer software Must be able to work with members of the Technical Staff and Management in a fast-paced environment to identify, isolate and resolve hardware and software issues. WORK ENVIRONMENT: May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen For a listing of all opportunities at Seminole Gaming, please go to ********************** Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location: