Information technology analyst jobs in South Bradenton, FL

Director of Digital Technology & Product Strategy Employment Type: Full-Time Level: Director / Senior Leadership We are seeking a strategic and innovative technology leader to drive the vision, roadmap, and execution of digital business products across the organization. This role is responsible for enabling digital transformation, optimizing technology investments, and delivering high-performing digital solutions that enhance business operations. The ideal candidate is a forward-thinking technologist with strong leadership, communication, and business partnership capabilities. Key Responsibilities Strategic Leadership & Roadmap Development Develop and execute a long-term vision, strategy, and roadmap for digital business products. Serve as a catalyst for digital transformation, guiding the organization toward modern, high-impact technology solutions. Ensure digital products are reliable, high-performing, and aligned with business priorities. Identify productivity improvements, cost efficiencies, and opportunities to increase the value of the digital technology portfolio. Partnership & Business Engagement Build and maintain strong relationships with business leaders to gain support for transformation initiatives. Partner with business stakeholders to develop solution concepts, assess opportunities, and build business cases for new technology investments. Oversee the launch and adoption of digital products to ensure meaningful impact across the organization. Team & Vendor Leadership Lead and mentor a high-performing technology team, supporting their professional growth and aligning their efforts with organizational goals. Manage external vendors and partners involved in product development, implementation, and support. Oversee budget planning, product portfolio management, and KPI performance tracking. Required Skills & Competencies Customer-Centric Mindset Focus on understanding internal and external customer needs to ensure digital solutions create measurable value. Communication & Influence Strong communication and persuasion skills; able to negotiate, influence stakeholders, and build consensus across the organization. Skilled in overcoming communication barriers to drive mutual understanding. Business Acumen Understand core business processes and the financial, social, and operational impact of technology decisions. Ability to map workflows and identify opportunities for continuous improvement and efficiency. Technical & Strategic Expertise Strong understanding of IT functions, cloud technologies, infrastructure trends, and digital architecture. Demonstrated strategic thinking, with the ability to distinguish between tactical and long-term initiatives and translate strategy into execution. Promote simplicity, agility, and rapid ideation in team operations. Global Perspective & Accountability Ability to operate effectively in a global organization and leverage cross-border expertise. Take ownership of goals and outcomes while holding the team accountable for organizational objectives. Analytical & Problem-Solving Skills Strong analytical abilities and comfort dealing with complex data, business economics, and financial analysis. Capability to propose alternative approaches for complex problems or ambiguous environments. Supplier & Partner Management Experience in managing external suppliers for discovery, modeling, implementation, and ongoing support. Qualifications Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or equivalent experience. 10+ years of experience in programming, systems analysis, or implementation. 5+ years of experience leading or managing teams. Experience in the manufacturing industry is a plus. Background working with business processes such as Commercial, Supply Chain, or Industrial operations. Knowledge of IT processes including development, infrastructure, security, governance, and technologies such as Cloud, Big Data, APIs, AI, and GenAI. Expertise in Agile methodologies, Project Management, Product Development, and innovation processes.

Location: St Petersburg, FL | Southfield, MI | Memphis, TN - [This position follows a hybrid work model, requiring on-site presence approximately 10-12 days per month]. Please note: This role is not eligible for work visa sponsorship, now or in the future. Compensation: $110,000 - $140,000 base salary range. Job Summary We are seeking an experienced IT Security Engineer to join our Identity & Access Management Engineering team, with a focus on Identity Governance & Administration and Directory Services. In this role, you will help secure the enterprise by managing and optimizing critical platforms such as Microsoft Active Directory, Microsoft Entra ID, and Infoblox. As a Security Engineer, you will do more than maintain systems-you will help shape the future of IAM. You will contribute to strategic projects, implement advanced security solutions, and drive automation to improve operational efficiency. This position offers the opportunity to work on high-impact initiatives that reduce risk, enable business growth, and ensure compliance across a dynamic environment. If you thrive in a collaborative setting, enjoy solving complex problems, and want to make a measurable impact on enterprise security, this role provides an excellent opportunity to innovate, lead, and grow. Responsibilities Manage and maintain Active Directory, Entra ID, and DNS/DHCP/IPAM systems. Define and implement support procedures for AD, Entra ID, and DNS/DHCP/IPAM. Handle operational engineering tasks, including tickets, incidents, change requests, vulnerability remediation, and maintenance. Provide technical input on IAM technologies, policies, and compliance requirements. Participate in IAM-related projects and contribute to deliverables using established methodologies. Engage in enterprise disaster recovery exercises and participate in on-call rotations. Recommend and implement technical improvements to enhance security and efficiency. Collaborate with stakeholders to translate business requirements into technical solutions. Develop and maintain system documentation, including flowcharts, diagrams, and specifications. Document current and future state processes and assist in planning transitions. Required Technical Skillsets Minimum 5 years of experience with Active Directory, Entra ID, AWS, and DNS/DHCP/IPAM. Hands-on experience with IAM in hybrid and cloud environments. Strong experience with networking solutions such as DNS/DHCP/IPAM. Proven scripting and automation skills (e.g., PowerShell). Enterprise-level experience required; financial services experience preferred. Additional skills: event/log analysis, troubleshooting, system monitoring, and event analysis. Education Bachelor's degree in Computer and Information Science (required). High School diploma (required).

Systems Analyst This role is ideal for a systems support professional who understands Windows servers, can start/reset servers, and can partner closely with business teams to ensure smooth operations. The Systems Analyst will coordinate patching activities, perform smoke testing, and support system requests within a complex enterprise environment. Key Responsibilities Provide systems support for Windows servers, including performing server restarts and basic troubleshooting. Serve as a primary contact for system support requests, including taking calls, documenting issues, and driving resolution through ServiceNow or Salesforce. Coordinate Windows security patching by following established methodologies, working closely with the patch management team, and ensuring business partners are aligned on schedules and expectations. (Note: this role does not apply patches directly.) Perform smoke testing and validation of systems after patches or updates using established test procedures. Collaborate daily with business partners to understand needs, communicate status updates, and ensure system reliability. Support SQL-related tasks, including running queries, basic troubleshooting, and validating data as needed. Conduct light scripting or automation work in PowerShell as required. Work alongside internal teams, including a system administrator on the business side, to maintain a stable and secure environment. Utilize ServiceNow as the primary incident management platform for tracking and resolving issues. Maintain operations within a high-availability Windows environment, ensuring uptime, security, and compliance with internal standards. Required Qualifications 5+ years of systems support experience, preferably in enterprise environments. Strong knowledge of Windows servers Hands-on experience with SQL for basic operational tasks. Familiarity with PowerShell (light development or scripting). Experience with ServiceNow or Salesforce for incident management. Proven experience coordinating patch cycles, system updates, and communication across technical and business teams. Strong troubleshooting skills and the ability to perform smoke testing and follow documented test procedures. Excellent communication and stakeholder-management abilities. Additional Details Position is located in Midtown: Onsite 5 days/week to start, transitioning to 4 days onsite / 1 day remote. Standard hours: 8 AM - 5 PM with flexible core hours. Must be comfortable working in a complex HA environment with rigorous Windows security patching requirements.

Role: Operations Analyst with Payments Note: Need Process Analysts with payment operations experience. Have worked in BPO/KPO or possess back-office operations experience. Job Description: Operations Analyst with Minimum 3 years' experience in Payments processing across Swift, SEPA and ACH Payments Integration experience working API's, Host 2 Host and file-based protocols Hands on experience working with ISO20022 CBPR+ messages. Serve as primary point of contact for assigned clients during payment onboarding, testing, and Migration Ability to Onboard Customer, Jointly test business scenarios, basic trouble shoot and certify customer on the banks platform. Support payment file transmissions and reconciliation activities for Wires, ACH, H2H, and API Channels Client facing, and presentation skills are a must Excellent interpersonal and communication skills to develop and maintain effective relationships with Customer, Customer support team and tech support teams Attention to detail and a strong desire to provide high end user experience. Analyzes information from varying perspectives, establishes the pivotal element of an issue and reaches a logical conclusion through the process. Communicate effectively with internal stakeholders, clients, and technology teams to resolve issues promptly. Provide training and guidance to clients on payment processes and systems. Troubleshoot and escalate connectivity or processing issues through appropriate channels. Assist in validating client payment setups and ensuring compliance with payment security standards. Execute client migration plans to new payment channels or platforms. Coordinate testing schedules, validation, and client sign-off. Document migration progress and report milestones to project leadership. Maintain accurate client records, documentation, and process logs.

Salary: Up to $130,000 We're partnering with a fast-growing organization looking to add a driven and detail-oriented Workday professional to their internal systems team. This role is ideal for someone who enjoys owning their work, improving processes, and acting as a go-to subject matter expert across payroll and HR technology. You'll play a key role in maintaining, enhancing, and optimizing Workday to ensure smooth payroll operations, strong data integrity, and an excellent experience for internal users. This position offers real ownership, cross-functional exposure, and the opportunity to influence how systems evolve as the business grows. What You'll Be Doing Own day-to-day administration, configuration, and ongoing support of Workday Provide operational support to internal users, including troubleshooting issues, answering system questions, managing security access, and supporting reporting needs Ensure accuracy, integrity, and confidentiality of data through regular audits, validations, and corrective actions Partner closely with stakeholders across Payroll, Finance, IT, and Accounting to understand business needs and translate them into system solutions Support system enhancements using structured change and agile-style project processes, including requirements gathering, testing, and deployment Review existing processes and identify opportunities to streamline workflows and improve efficiency Maintain clear and up-to-date system documentation and process guides Deliver system training and support adoption for end users as needed What We're Looking For Proven experience administering Workday, with hands-on exposure to Payroll and related modules (such as Absence, Time Tracking, Expenses, Projects, or Assets) Strong understanding of payroll and finance business processes, with the ability to document requirements clearly and effectively Comfortable working in a fast-paced environment with changing priorities Highly organized, self-directed, and able to manage multiple requests independently Strong attention to detail with the ability to meet tight deadlines Professional discretion and sound judgment when handling sensitive data Experience delivering system or process training to business users Proficiency with Microsoft Office tools (Excel, Word, PowerPoint) Why This Role High-visibility position with ownership over critical systems Collaborative environment with strong cross-functional interaction Investment in modern tools, systems, and workspace Stable organization with long-term growth plans Competitive salary and benefits package

Note: This is NOT a Business Analyst role. We are specifically looking for candidates with strong operations and process experience in the payment's domain. We are seeking an experienced Banking Operations Analyst with solid, hands-on expertise in payments operations, transaction processing, and process optimization. The ideal candidate is detail-oriented, understands the full lifecycle of payment workflows, and has experience working within regulated financial environments. This is a Tampa-based role supporting our Payments Operations team in ensuring accuracy, efficiency, and compliance across all payment processes. Required Skills & Experience 3-6 years of experience specifically in payments operations (e.g., wire transfers, ACH, SWIFT, RTP, card payments, settlement operations). Strong understanding of payment processing workflows, reconciliation, exception management, and risk controls. Experience working in financial services, banking operations, or a payments-focused organization. Hands-on experience with payment platforms, transaction monitoring systems, and operational tools. Strong problem-solving skills with the ability to quickly troubleshoot and resolve operational issues. Excellent communication skills; able to work effectively with cross-functional teams. High attention to detail and a structured approach to process analysis and improvement. Ability to work in a fast-paced, deadline-driven operational environment.

About the Role We're looking for someone who genuinely loves building AI systems. Things like bots, knowledge bases, agentic workflows, RAG pipelines, and other intelligent tools. If you get excited about taking an idea and turning it into a real, working AI feature, you'll fit right in. The title mentions “Full Stack,” but to be clear: the heart of this job is AI engineering. You'll be the one designing and building the AI capabilities that power our platform, end to end. What You'll Work On (Primary Focus) AI Systems Development - You will architect, build, and deploy advanced AI capabilities, including: AI-powered bots and conversational assistants Knowledge base systems (RAG, embeddings, vector DBs, context management) Agentic systems with tool use, multi-step reasoning, and dynamic workflows Fine-grained prompt design, guardrails, and output evaluation Model selection, performance tuning, and cost optimization Integrating AI features into our existing MERN-based product If your passion is building real AI systems, not just prototypes, this role is built for you. Requirements AI Engineering Expertise (Required) - Candidates must have hands-on, production-level AI experience: Built production AI systems (bots, RAG, agents, orchestrations) Experience with GPT-4o, Claude, LangChain, LlamaIndex, Agent frameworks Deep understanding of embeddings + vector databases Experience designing RAG pipelines and context architectures Ability to build multi-step agentic workflows and tool systems Strong prompt engineering fundamentals + prompt security awareness Experience evaluating model performance + improving reliability Comfort with AI dev tooling (Cursor, Claude, Copilot, etc.) Full Stack Ability (Supporting Skillset) (Not the primary responsibility, but required for integrating AI features.) Experience with MongoDB, Express, React, Node.js Strong debugging and integration skills Bonus Skills AWS experience Workflow engines (n8n, Zapier) Experience with fine-tuning or model benchmarking How to Apply (Must Follow Exactly) Applicants who skip any step will be automatically declined. 1. Property Management / Real Estate Experience (Optional) List any relevant experience (optional). 2. GitHub Repository Share your GitHub link or specific repos showcasing your AI + full stack work. 3. 2-Minute Video Introduction (Required) Record a 1-2 minute video (Loom, unlisted YouTube, Google Drive, etc.) answering: Your name + where you're located Your AI experience in one sentence One AI system you built that you're proud of Clear audio is enough - no heavy editing required. (If this keyword is not at the top, the application will not be reviewed.)

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Life Actuarial Solutions Analyst Senior to join the Life Company's Modeling Operations Team. The Life Modeling Operations Team is a diverse team that supports the complex life actuarial modeling ecosystem, which consumes data from multiple sources across USAA to support actuarial functions. Your role also supports Life/Annuity/Health actuarial work through one or more of the following activities: data extraction, data transformation, validation and analysis, and system functionality oversight and integration. Responsible for providing technical and analytical solutions for one or more of the following functions: pricing and product development, experience studies, actuarial assumption reviews, reserve calculations, financial reporting, asset liability management or competitive analysis. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. What you'll do: Independently extracts, integrates and transforms data from a multitude of sources, and may identify new sources. Reconciles and validates data accuracy, and reasonability of actuarial or financial information. Prepares reports, reserve estimates, journal entries, financial statements, industry surveys and/or special studies, analyzes data, and recommends solutions. Develops comprehensive and innovative solutions that impact productivity to improve actuarial tools and processes. Resolves unique and complex issues and navigates obstacles to deliver work product. Develops cost benefit analysis. Provides insight to management on issues and serves as a resource to team members on escalated issues of an unusual nature. Leads projects related to actuarial solutions including automation, IT projects, or product development initiatives. Oversees requirement development process through testing and implementation. Demonstrates in depth understanding to identify and resolve issues or potential defects. Maintains processes, procedures and tools, and ensures all regulatory requirements and internal controls are adhered to. Works with business partners to understand key regulatory implications that impact processes, and may develop processes to comply with new or changing regulations. May respond to audit requests and oversees coordination of responses to internal and external audit, such as Department of Insurance examination, as well as, other audit reports. Anticipates and analyzes trends or deviations from forecast, plan or other projections. Presents recommendations and communicates solutions to business partners and management in a clear, concise, logical and organized manner. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 or more years of technical experience as an analyst or other relevant technical work experience. What sets you apart: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial science, or other similar quantitative field Experience with SQL or similar programming languages Experience working in IT for a life insurance company Experience supporting projects for actuarial or modeling functions Excellent verbal and written communication skills, with the ability to tailor the content for varying audiences. Strong aptitude for problem solving and technology Quick learner, self-starter, and ability to work well autonomously and with others. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Overview: The Application Support Analyst will be responsible for providing in-depth analysis, technical support for application software, operating systems and/or integrated third party products to external and internal customers. Duties and Responsibilities: Take a collaborative role with the application support team to triage production problems, perform defect analysis and provide fixes in a timely fashion, particularly with high priority items Provide and take ownership of estimates for your work and monitor progress against the estimate Work with support team to prioritize and schedule support activities Work collaboratively with other Inovalon departments to ensure fit for purpose solutions are delivered Liaise with Technology and Engineering teams to resolve application issues Update documentation to cover implementation of application solutions, including technical specifications, site deployment and support requirements Ensure compliance to Company procedures when making changes and implementing code Respond to support requests through phone calls, emails, live chat, and in person; Tier 1 end user support for issues with internal applications, data integrity, data exchange, and reports Troubleshoot, identify, track, and ensure resolution of issues Provide application administration functions such as creating and updating standardized codes, mapping tables, account queues, and other data parameters for our internal applications Maintain a follow up schedule for unresolved issues Create and maintains system configuration, process, and procedure documentation on assigned projects Run, monitor and maintain automated services, macros and scripts Process daily file transfers Prioritize help desk requests based on operational needs and escalate issues to quick resolution when needed Assist operations with process improvement and finding solutions to business problems Maintain compliance with Inovalon's policies, procedures and mission statement Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such Job Requirements: Minimum 2 years of experience in application support to include SaaS and/or healthcare background Minimum 2 years of experience with basic system administration tasks in Linux and Microsoft Windows servers Basic EDI knowledge, knowledge of 837/835/277/999/824/276/270/271 Knowledge of standard payer HIPAA requirements such as: X12 HIPAA file Structure, PHI requirements Proficient in ServiceNow or other CRM system (Salesforce, etc.) Being able to communicate clearly with clients; client focused and sensitive to client needs Basic to advanced knowledge of SQL Developer The ability to prioritize client issues as they are submitted The ability to multi-task effectively Excellent problem solving and analytical skills Education: Bachelor's degree or equivalent work experience required. Physical Demands and Work Environment: Sedentary work (i.e., sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

The Logistics Automated Information Systems (AIS) Analyst supports management and optimization of automated logistics systems enabling MARCENT sustainment functions. This role operates and supports logistics information systems, conducts systems analysis to improve process efficiency, provides user support and troubleshooting for AIS issues, and assists with documentation and reporting to ensure accurate visibility of logistics operations. With 5-7 years of experience, expertise in joint and Service logistics automated tools, and knowledge of in-transit visibility systems and TMO procedures, the analyst ensures effective use of AIS to enable requisition, transportation, warehousing, and disposal processes. By integrating technical expertise with operational logistics requirements, the Logistics AIS Analyst strengthens MARCENT's ability to sustain forces across the AOR. ***THIS EMPLOYMENT IS CONTINGENT UPON CONTRACT AWARD*** Responsibilities/Duties: - Operate and support logistics information systems. - Conduct systems analysis to improve process efficiency. - Provide user support and troubleshoot logistics AIS issues. - Assist with system documentation and reporting. - Implement and utilize joint and Service logistics automated tools and web portals, such as MAVEN, C2IE, LOGCOP, IGC, ETA, ISDDC, AMIS, SMS, Air Force Tracker, and DLA DSS. - Apply expertise in in-transit visibility systems to track and manage movements. - Support requisition, disposal, transportation, and warehousing equipment and procedures. - Coordinate with Transportation Management Office (TMO) and DLA-DRMO to ensure compliance with logistics processes. Supplemental Duties: - Provide advisory input on improvements to logistics AIS processes. - Assist in developing training materials for AIS system users. - Contribute to lessons learned documentation from AIS operations and troubleshooting cases. Administrative Duties: - Maintain compliance with MARCENT administrative procedures and reporting requirements. - Ensure AIS-related documentation is archived according to records management standards. Supervisory Responsibilities: None. Education/Experience/Qualification: - Bachelor's Degree in related field required. - 5-7 years of experience supporting logistics AIS or ERP systems. - Expertise in implementation and use of joint and Service logistics automated tools and web portals (e.g., MAVEN, C2IE, LOGCOP, IGC, ETA, ISDDC, AMIS, SMS, Air Force Tracker, DLA DSS). - Familiarity with DLA-DRMO processes and Transportation Management Office (TMO) procedures or equivalent. - Experience in requisition, disposal, transportation, and warehousing operations. - Secret clearance required. Additional Skills: - Ability to analyze logistics AIS processes and recommend improvements. - Strong troubleshooting and user support skills for logistics systems. - Proficiency with Microsoft Office Suite and logistics IT systems. - Effective communication skills for coordinating with logistics stakeholders across multiple commands. Location: Primary workplace is MARCENT Headquarters, MacDill Air Force Base, Tampa, Florida. Work Environment: Office environment within a joint military/civilian/contractor staff. Includes coordination with logistics system users and administrators. Physical Demands: Primarily sedentary office work with extensive computer use. May involve travel to support AIS system training or troubleshooting. Work Schedule: Full-time, 40 hours per week. Monday-Friday, 0800-1600. May require flexibility during system upgrades or troubleshooting events. License and Other Requirements: Valid U.S. Driver's License. Eligibility for issuance of a Common Access Card (CAC). Salary and Benefits: As stated during the hiring process. Security Clearance: Secret clearance required. Travel: May include CONUS and OCONUS travel to support AIS training, troubleshooting, and logistics operations.

Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further. Note: Client is willing to Provide the Re-location Assistance. Role: Technology Analyst - .NET Duration: Full time Location: Tampa, FL Basic Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 2 years of experience with Information Technology Preferred • At least 2 years of working experience in .NET technology • At least 2 years experience in ASP.net, C#, Microsoft SQL Server 2008, 2012 • At least 2 years of experience in software development life cycle • At least 2 year of experience in creating design • Experienced enough to deliver high quality design deliverables (including code configuration, documentation), perform deliverable reviews & unit test plan reviews, conduct independent testing and sign off code release for testing stage • Ability to work in team in diverse/ multiple stakeholder environment • Excellent in communication skills to interact with Senior Business and IT stakeholders • Analytical skills • Experience and desire to work in a Global delivery environment Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.

Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Summary Description: This role is responsible for maintaining and improving our IT governance, risk, and compliance (GRC) program, with a focus on SOX compliance, application and data transfer controls, validating the completeness and accuracy of reports, third-party risk management and disaster recovery. Essential Job Functions: IT Risk Assessments: Conduct comprehensive IT risk assessments, including identifying and analyzing potential threats and vulnerabilities across applications, infrastructure, and data. Develop and maintain risk registers, documenting identified risks, their potential impact, and mitigation strategies. Collaborate with IT and business stakeholders to prioritize and remediate identified risks. Assess impact of IT changes to policies, risks, controls, and governance process (including but not limited to disaster recovery, RCM) SOX Compliance: Maintain and update the Risk and Control Matrix. Evaluate the design and monitor the execution of management's SOX controls. Participate in business process walkthroughs to identify application controls, reports, and ITGC dependencies/risks. Review SOC reports and map control deficiencies to relevant IT risks. Ensure all control evidence of operating effectiveness is maintained timely, with appropriate detail for all IT controls; own the development, reporting, completion of control remediation plans Application and Data Transfer Controls, Report (IPE) Validation: Identify the application controls, interfaces/batch jobs and reports key to supporting SOX business processes Evaluate the design and effectiveness of application controls. Evaluate the design and effectiveness of controls intended to mitigate data transfer errors/incompleteness Evaluate the design (completeness and accuracy) of reports used for key controls Third-Party Risk Management: Support the implementation of a third-party risk management program. Monitor and manage risks associated with third-party relationships. Disaster Recovery: Develop, maintain, and test the IT disaster recovery plan, inclusive of supporting audits and requests for understanding and evidence by 3rd parties Cyber Security: Perform cyber security posture evaluations Design and execute strategies to evaluate the ICFR impact of cyber security incidents Draft the appropriate disclosures regarding cyber security posture and cyber incidents and response as necessary Ongoing Regulatory Compliance: Ensure compliance with relevant regulations and industry standards (e.g., SOX, NIST). Assist with internal and external audits. Required Skills and Qualifications: Advanced knowledge of SOX controls and compliance; experience implementing or improving SOX Strong drive and organizational skills inclusive of project and program management Ability to proactively, productively manage diverse stakeholder groups Excellent accounting and analytical skills Technical expertise in ERP system design and operation In-depth knowledge of IT governance frameworks (e.g., COBIT, ITIL) and risk management methodologies Excellent interpersonal and communication skills, verbal and written Strong understanding of SOX requirements and IT general controls (ITGCs). Ability to analyze and solve problems, results oriented Able to prioritize work, and determine when necessary to switch priorities Experience evaluating / governing SAP ITGCs Education and Experience: Undergraduate degree in Accounting, Information Technology, Computer Science or related technical degree required Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified in Risk and Information Systems Control (CRISC) designation required (two or more preferred) 3+ years relevant work experience in public accounting or 4+ years industry required 2+ years working with SOX in the IT domain with or for a company listed on a US market required. Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:   Medical/Dental/Vision Insurance    Health Savings Accounts and Flexible Spending Accounts  Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability   Pet Insurance  Legal Benefits  401(k) Savings Plan with Company Match  12 Paid Holidays Vacation Days and Paid Sick Time Off Days Well-being Benefit Discount and Total Reward Programs  The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. Join Refresco TODAY and enjoy a rewarding CAREER!   Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc.  Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.  Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.  Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.

Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Summary Description: This role is responsible for maintaining and improving our IT governance, risk, and compliance (GRC) program, with a focus on SOX compliance, application and data transfer controls, validating the completeness and accuracy of reports, third-party risk management and disaster recovery. Essential Job Functions: IT Risk Assessments: * Conduct comprehensive IT risk assessments, including identifying and analyzing potential threats and vulnerabilities across applications, infrastructure, and data. * Develop and maintain risk registers, documenting identified risks, their potential impact, and mitigation strategies. * Collaborate with IT and business stakeholders to prioritize and remediate identified risks. * Assess impact of IT changes to policies, risks, controls, and governance process (including but not limited to disaster recovery, RCM) SOX Compliance: * Maintain and update the Risk and Control Matrix. * Evaluate the design and monitor the execution of management's SOX controls. * Participate in business process walkthroughs to identify application controls, reports, and ITGC dependencies/risks. * Review SOC reports and map control deficiencies to relevant IT risks. * Ensure all control evidence of operating effectiveness is maintained timely, with appropriate detail for all IT controls; own the development, reporting, completion of control remediation plans Application and Data Transfer Controls, Report (IPE) Validation: * Identify the application controls, interfaces/batch jobs and reports key to supporting SOX business processes * Evaluate the design and effectiveness of application controls. * Evaluate the design and effectiveness of controls intended to mitigate data transfer errors/incompleteness * Evaluate the design (completeness and accuracy) of reports used for key controls Third-Party Risk Management: * Support the implementation of a third-party risk management program. * Monitor and manage risks associated with third-party relationships. Disaster Recovery: * Develop, maintain, and test the IT disaster recovery plan, inclusive of supporting audits and requests for understanding and evidence by 3rd parties Cyber Security: * Perform cyber security posture evaluations * Design and execute strategies to evaluate the ICFR impact of cyber security incidents * Draft the appropriate disclosures regarding cyber security posture and cyber incidents and response as necessary Ongoing Regulatory Compliance: * Ensure compliance with relevant regulations and industry standards (e.g., SOX, NIST). * Assist with internal and external audits. Required Skills and Qualifications: * Advanced knowledge of SOX controls and compliance; experience implementing or improving SOX * Strong drive and organizational skills inclusive of project and program management * Ability to proactively, productively manage diverse stakeholder groups * Excellent accounting and analytical skills * Technical expertise in ERP system design and operation * In-depth knowledge of IT governance frameworks (e.g., COBIT, ITIL) and risk management methodologies * Excellent interpersonal and communication skills, verbal and written * Strong understanding of SOX requirements and IT general controls (ITGCs). * Ability to analyze and solve problems, results oriented * Able to prioritize work, and determine when necessary to switch priorities * Experience evaluating / governing SAP ITGCs Education and Experience: * Undergraduate degree in Accounting, Information Technology, Computer Science or related technical degree required * Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified in Risk and Information Systems Control (CRISC) designation required (two or more preferred) * 3+ years relevant work experience in public accounting or 4+ years industry required * 2+ years working with SOX in the IT domain with or for a company listed on a US market required. Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits: * Medical/Dental/Vision Insurance * Health Savings Accounts and Flexible Spending Accounts * Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance * Short-term disability and long-term disability * Pet Insurance * Legal Benefits * 401(k) Savings Plan with Company Match * 12 Paid Holidays * Vacation Days and Paid Sick Time Off Days * Well-being Benefit * Discount and Total Reward Programs The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. Join Refresco TODAY and enjoy a rewarding CAREER! Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.

About the Role The IT Support Analyst operates both independently and as part of a team to carry out IT Department initiatives. The main function of this position is to deliver Tier 1 through Tier 3 end-user support, both onsite and remotely. The analyst will also take on additional duties relating to various IT strategies that align with the objectives of our dynamic and rapidly expanding international organization. Reports to IT Manager Pay Classification Full-Time, Exempt Responsibilities Perform duties onsite in Tampa, FL Deliver outstanding support to end users across a range of technical issues Identify, investigate, resolve, and document technical problems efficiently Respond promptly to support tickets, telephone calls, emails, and direct requests from personnel Document, track, and monitor reported issues to facilitate timely resolution Simulate or recreate user problems to determine appropriate solutions Escalate support matters to relevant leadership when necessary Contribute to the development and maintenance of Service Desk process and technical documentation Track recurring issues and escalate them to management as required Conduct onboarding and offboarding for employees and contractors in accordance with A-LIGN standards Facilitate weekly new hire IT training sessions both remotely and onsite Coordinate packing and shipment of laptops and other IT equipment for remote staff Configure, set up, wipe, and repurpose computer equipment Maintain Microsoft Teams Rooms functionality Manage and update hardware and software inventory accurately Assist with and oversee office moves and maintenance within United States offices Complete additional tasks as directed by the IT Manager Collaborate effectively with other IT team members to deliver exceptional service Participate in special projects assigned by management Minimum Qualifications EDUCATION An Associate degree and relevant certifications or bachelor's degree / relevant work experience EXPERIENCE 3+ years of professional experience in an IT Help Desk or Service Desk role Proven experience in an inbound Help Desk/call center environment Experience working with a ticketing system, Zendesk preferred Basic technical support knowledge - specifically around desktops, laptops, Windows, MS Office, printers, etc. Experience supporting a Microsoft 365 environment Proven experience with M365 MEM/Intune Administration Possess a strong understanding of Windows, Office, Exchange Online, SharePoint Online, PowerShell, and Teams Experience with Jamf and Mac experience is a plus Experience with Microsoft Teams Rooms is a plus Experience with creating and maintaining system images Excellent troubleshooting skills SKILLS Ability to adapt to changing standards and expectations Ability to work in a fast-paced environment Ability to work individually as well as part of a team Ability to meet tight deadlines Ability to communicate with all levels of employees A high degree of motivation Benefits Healthcare, Dental, and Vision Benefits Employer Paid Life Insurance and Disability Insurance EAP - Employee Assistance Program Pet Insurance 401(k) Plan with Employer Matching Competitive Bonus Structure Home Office Reimbursement Certification Reimbursement Personalized Career Coaching Generous Paid Time Off Paid Office Closure December 25-January 1 Vacation Bonus Summer Hours About A-LIGN A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com Come Work for A-LIGN! Apply online today at A-LIGN.com and learn about life at A-LIGN by following us on LinkedIn. A-LIGN is an Equal Opportunity Employer. Minorities, women, disabled, and veterans encouraged to apply!

MSM North America is seeking an experienced and self-driven IT Administrator to manage all aspects of the company's IT infrastructure and cybersecurity environment in a defense and U.S. Government contracting environment. This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with CMMC Level 2 and NIST SP 800-171 standards. As the organization's sole IT administrator, this position plays a key role in ensuring the integrity, availability, and confidentiality of company systems and data, including Controlled Unclassified Information (CUI). The ideal candidate combines strong technical expertise with excellent communication, organization, and problem-solving skills and can both design policies and procedures and implement technical controls to support a secure, efficient, and compliant IT ecosystem. Key Responsibilities: IT Operations & Support Provide timely help desk support and technical assistance to end users across the organization. Manage user accounts, permissions, and access controls through Azure Active Directory. Install, configure, and maintain software, hardware, and networking systems. Monitor and troubleshoot performance issues across endpoints, servers, and cloud services. Support LANs, VPNs, and secure internet/intranet connections. Cloud & Infrastructure Management Administer Microsoft 365 workloads, including Exchange Online, SharePoint, Teams, and Intune. Navigate, administer, and troubleshoot Microsoft GCC High environments across multiple locations, ensuring reliable and secure access. Configure and manage Microsoft Defender and related security tools to detect and respond to threats. Implement, monitor, and maintain system backups, disaster recovery, and failover procedures. Manage configuration and patch management processes to ensure operational reliability. Cybersecurity & Compliance Implement and maintain cybersecurity controls aligned with CMMC Level 2, NIST SP 800-171, and federal cybersecurity standards. Lead the development, documentation, and maintenance of IT security policies, standards, and procedures, in addition to configuring and updating technical controls. Configure and enforce policies such as conditional access, safe links, and quarantine rules within Microsoft 365. Monitor and analyze security logs and alerts to proactively identify risks and vulnerabilities. Maintain documentation and evidence to support audits, assessments, and compliance reporting. Train staff on secure technology practices, phishing awareness, and data protection protocols. Qualifications Bachelor's degree in information technology, Computer Science, Cybersecurity, or equivalent experience. 5+ years of IT support or system administration experience, with prior witch in defense, aerospace, or U.S> Government contracting environments required. Demonstrated familiarity with USG compliance practices and requirements, including CMMC Level 2, NIST SP 800-171, and related deferral security frameworks. Skills & Certifications Proficiency in Azure AD, Intune, and Microsoft Defender. Knowledge of IT security best practices, access management, and endpoint protection. Preferred Certifications: Microsoft Certified: Azure Administrator Associate, Security Administrator Associate, Identity and Access Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA Security+ or equivalent Work Environment This is a full-time, onsite position based at MSM's St. Petersburg, FL headquarters. he IT Administrator will engage regularly with leadership, program teams, and external auditors to maintain secure, compliant, and efficient IT operations. U.S. Persons required. Ability to obtain and maintain a U.S. Government Security Clearance preferred.

IS ON-SITE ONLY, LOCATED IN Dunedin, FL*** Soarin Group is a fast-growing technology company that helps organizations gain a competitive advantage through people and technology. We hustle every day to help meet the unique needs of each organization we work with and we are looking for IT Systems Administrators in the Dunedin and surrounding areas to help our team and the organizations we work with grow. We offer great benefits including, self managed time off, medical reimbursement, free life/dental/vision, cell phone & internet reimbursement, wellness incentives and more! What we are looking for in a Systems Administrator: Proven experience as a Systems Administrator, Network Administrator or similar role Experience with databases, networks (LAN, WAN) and patch management Knowledge of system security (e.g. intrusion detection systems) and data backup/recover Extensive knowledge of Microsoft Windows and supporting applications Familiarity with various operating systems and platforms Resourcefulness and problem-solving aptitude Ability to communicate effectively and professionally with all clients and coworkers Past work experience in a high-traffic customer service setting Excellent phone etiquette Excellent customer service skills that exceed customers' expectations Strong problem solving and research skills Ability to acquire and maintain a working knowledge of a wide range of applications and services Continual awareness of changes that directly affect other team members and customers What our Systems Administrators do: Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements Develop and maintain installation and configuration procedures Contribute to and maintain system standards Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups Perform regular security monitoring to identify any possible intrusion Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary Perform regular file archival and purge as necessary Create, change, and delete user accounts per request Provide support per request from various clients Investigate and troubleshoot issues Repair and recover from hardware or software failures. Coordinate and communicate with impacted clients Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary Upgrade and configure system software that supports infrastructure applications per project or operational needs Maintain operational, configuration, or other procedures Perform periodic performance reporting to support capacity planning Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required Maintain data center environmental and monitoring equipment Participate in on-call rotation Interested!? If you love a fast-paced environment that will challenge and grow your skills and abilities, we would love to hear from you! Submit your cover letter and resume today!

Job Title: Systems Engineer - mac OS Operations Duration: Contract w/ possible extension The Systems Engineer - mac OS Operations is responsible for the deployment, configuration, management, and support of mac OS devices in an enterprise environment. This role focuses on ensuring secure, compliant, and efficient endpoint operations using modern device management tools. The engineer will collaborate with cross-functional IT teams, provide advanced technical support, and continuously improve mac OS management processes in alignment with industry best practices. Key Responsibilities mac OS Device Management Deploy, configure, and maintain mac OS devices across the organization. Ensure operating systems and applications are regularly updated with the latest patches and releases. Diagnose and resolve hardware, software, and performance issues on mac OS devices. Endpoint Management & Automation Implement and manage endpoint management solutions for mac OS, including device enrollment, configuration profiles, and application deployment. Create and maintain compliance policies, security baselines, and access controls. Security & Compliance Enforce mac OS security standards, including encryption, firewall settings, and application controls. Ensure devices meet organizational security policies and applicable regulatory requirements. Documentation & Training Develop and maintain technical documentation, standards, and operational procedures. Provide training and guidance to end users and IT staff on mac OS usage and best practices. Vendor & Software Management Partner with vendors to evaluate, procure, and support mac OS hardware and software solutions. Track and manage software licensing and subscriptions related to mac OS applications. Continuous Improvement Stay current with emerging technologies, tools, and best practices related to mac OS management, endpoint security, and productivity solutions. Core Competencies Accountability: Consistently meets commitments, deadlines, and quality expectations. Collaboration: Works effectively across teams and incorporates diverse perspectives. Communication: Clearly conveys technical information to both technical and non-technical audiences. Influence: Builds trust, challenges ideas constructively, and drives alignment toward solutions. Innovation: Identifies opportunities for improvement and introduces creative, forward-thinking solutions. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Experience supporting and managing mac OS devices in an enterprise environment. Strong knowledge of mac OS configuration, troubleshooting, and scripting. Hands-on experience with endpoint management platforms for mac OS (e.g., Microsoft Intune). Experience administering mac OS management tools such as JAMF Pro. Understanding of cybersecurity best practices for endpoint devices. Strong analytical, problem-solving, and communication skills. Relevant certifications (mac OS, endpoint management, or device management platforms) are a plus.