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  • Information Technology Professional (IT Support) (Toledo)

    Us Navy 4.0company rating

    Information technology analyst job in Toledo, OH

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $73k-102k yearly est. 1d ago
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  • Information Technology Executive Communication Specialist

    Fasttek Global 3.5company rating

    Information technology analyst job in Dearborn, MI

    · The Information Technology Executive Communication Specialist is responsible for translating complex IT strategies, initiatives, and technical concepts into clear, compelling communications for executive leadership and key stakeholders. · This role ensures alignment between IT leadership and the broader organization by crafting executive-level messaging, presentations, reports, and strategic narratives that support business objectives. Key Responsibilities: Executive Communications Develop and deliver high-impact communications for IT executives, including speeches, executive briefings, talking points, and internal announcements Translate complex technical information into concise, business-focused messaging for non-technical audiences Support CIO/CTO communications for board meetings, leadership forums, and company-wide events Strategic Messaging & Content Development Create executive presentations, dashboards, white papers, and strategy documents related to IT initiatives Ensure consistency of tone, messaging, and branding across all IT executive communications Collaborate with IT leaders to align communication strategies with business goals Stakeholder Engagement Partner with IT, Corporate Communications, HR, and Business Units to ensure clear and effective messaging Act as a liaison between technical teams and executive leadership Manage communication for major IT programs, digital transformation initiatives, and change management efforts Reporting & Insights Prepare executive summaries, status reports, and impact assessments for IT projects Track communication effectiveness and recommend improvements Anticipate executive information needs and proactively deliver insights Governance & Confidentiality Handle sensitive and confidential information with discretion Ensure compliance with corporate communication standards and governance policies Required Qualifications: Bachelor's degree in communications, Information Technology, Business, Journalism, or a related field 5+ years of experience in executive communications, IT communications, or corporate communications Strong understanding of IT concepts such as digital transformation, cybersecurity, cloud computing, and data analytics Exceptional writing, editing, and presentation skills Proven experience supporting senior executives Preferred Qualifications: Master's degree in communications, Business Administration, or related field Experience working in a technology-driven or enterprise IT environment Familiarity with change management and organizational communications Experience creating board-level or C-suite communications Key Skills & Competencies: Executive presence and professionalism Ability to simplify complex technical topics Strategic thinking and storytelling Strong collaboration and stakeholder management Attention to detail and ability to meet tight deadlines High level of discretion and integrity Additional Info: At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way. We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years! FastTek Global is financially strong, privately held company that is 100% consultant and client focused. We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies. Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include: • Medical and Dental (FastTek pays majority of the medical program) • Vision • Personal Time Off (PTO) Program • Long Term Disability (100% paid) • Life Insurance (100% paid) • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match Plus, we have a lucrative employee referral program and an employee recognition culture. FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023! To view all of our open positions go to: ******************************************* Follow us on Twitter: ********************************* Follow us on Instagram: *************************************** Find us on LinkedIn: **************************************** You can become a fan of FastTek on Facebook: *************************************** AI & Hiring Disclosure We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight. All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits. If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out. Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring. To learn more or exercise your rights, please contact us at ****************.
    $63k-91k yearly est. 1d ago
  • Lead Analyst Financial Information Systems

    NSF International 4.3company rating

    Information technology analyst job in Ann Arbor, MI

    As a Lead Analyst Financial Systems, you will play a critical role in implementing and optimizing financial software solutions that streamline processes and enhance efficiency for our Finance team. This position focuses on medium to large-scale projects, typically ranging from 4-12 months, and requires strong expertise in finance systems and project management. #LI-EA1
    $98k-129k yearly est. 2d ago
  • Senior NVH & Durability Analyst

    Roush 4.7company rating

    Information technology analyst job in Livonia, MI

    The Senior NVH & Durability Analyst will perform Finite Element Analysis (FEA) to solve Noise, Vibration & Harshness (NVH) and durability problems to aid engineering in the upfront design of vehicle, aerospace, and amusement park ride structures. The Senior NVH & Durability Analyst will build FEA models and conduct Computer-Aided Engineering (CAE) analysis supported by sound engineering explanation and hand calculations. This position is located in Livonia, MI. Responsibilities: Build FEA models for various applications in the automotive, aerospace, and industrial segments using commercial software (MSC-NASTRAN, ABAQUS, and ANSYS Mechanical). Conduct CAE analysis independently using CAE tools. Support analysis with sound engineering explanation and hand calculations. Review results with lead engineer or supervisor and share with the customer. Recommend alternative analysis approaches and design solutions to meet the functional targets. Interface with customer to complete tasks with a high level of quality while meeting timelines. Contribute to existing and develop new analyses capability as part of continuous improvement. Maintain pertinent information in assigned location and perform data cleanup. Interact confidently and professionally with stakeholders at all levels. Learn different computer-aided engineering software packages quickly. Minimum Requirements: Bachelor of Science in Mechanical Engineering. Minimum 5 years of CAE (Computer-Aided Engineering) experience. Experience in modal, point mobility, and acoustic analysis. Experience in strength, stiffness and stress (including thermal) in linear and nonlinear (material and contact) domains. Experience in size, shape, and other optimization analysis using optimization tools. Strong fundamental knowledge in strength of materials and failure theory for metals and composites and vibration concepts. Strong aptitude in modeling and simulation with ability to solve engineering problems. Good understanding of kinematics, static, and dynamics. Advanced software skills in finite element pre-processors, solvers, and post-processors (Altair Hyperworks, ANSA & META, NASTRAN, ABAQUS, OPTISTRUCT, ANSYS, nCode) and Finite Element Method Fatigue (FEMFAT). Good verbal and written communication skills. Preferred Requirements: Master of Science in Mechanical Engineering specializing in structural dynamics and mechanics, Finite Element Analysis (FEA), or fatigue theory, noise and vibration, and 3 years of Computer-Aided Engineering (CAE) experience. Experience in advanced simulation tools such as Simcenter Amesim, and application in autonomous and electric vehicles. Experience with full vehicle ‘CAE to Test' correlation. Experience with performance optimization and trade-off evaluations for multi-body systems. Experience with suspension and powertrain integration into vehicles using CAE techniques. AI (Artificial Intelligence) and Machining Learning skills. Our Full-Time benefits include medical, dental, vision, life insurance, earned sick time, STD, LTD, 401K, tuition reimbursement, employee referral bonuses, paid vacation, and paid holidays. Roush is an EO employer - Veterans/Disabled and other protected categories. If you need a reasonable accommodation for our employment application process due to disability, please contact Roush Talent Acquisition at ************.
    $80k-111k yearly est. 1d ago
  • Systems Engineer - Battery Mangement System/BMS

    Global Connect Technologies 4.4company rating

    Information technology analyst job in Plymouth, MI

    Job Title: BMS Systems Engineer Client: LTTS Duration: Long Term Key Responsibilities: Lead requirements gathering, analysis, and documentation for Battery Management Systems (BMS). Apply systems engineering principles throughout the product development lifecycle. Support the design, integration, and validation of battery management systems. Collaborate with hardware and software engineering teams to ensure system-level performance, reliability, and compliance. Participate in system architecture development, interface definition, and issue resolution. Support testing, verification, and validation activities to ensure requirements are met. Communicate effectively with stakeholders to track progress and resolve technical challenges. Required Skills & Qualifications: Experience working with Battery Management Systems (BMS). Strong knowledge of systems engineering concepts and methodologies. Hands-on experience with requirements management and system documentation. Experience in the automotive domain (preferred). Strong problem-solving, analytical, and communication skills. Ability to work collaboratively in a cross-functional team environment.
    $75k-107k yearly est. 2d ago
  • Automotive Systems Feature Engineer

    Pentangle Tech Services | P5 Group

    Information technology analyst job in Dearborn, MI

    Follow and deliver Feature Assurance Engineering (FAE) deliverables Vehicle architecture experience in one of these areas: Battery Management & Charging Climate Control / HVAC Instrument Cluster / Infotainment System Powertrain and Driveline Connected Vehicle Digital Keys Enclosure Seat Controls and Passive Restraints Level of Changes alignment and Signoff with Feature System Engineer (FSE) counterpart. Lead milestone feature signoff process in partnership with counterpart FSE. Develop feature validation plan including functional, performance, Functional Safety V&V, Cybersecurity and regulatory requirements as applicable. Including the selection of test cases, testing environment (i.e. Breadboard, HiL, vehicle), confirming testing facility/resources (i.e. tester, HiL, vehicle, etc.) and timing in alignment with program milestones expectation (i.e. 1st full pass prior to PEC, etc.) Determine Software and Hardware pedigree required to complete validation. Provide tester teams with test cases, software and hardware pedigrees and any additional information needed to complete validation. Coordinate Feature Validation Plan execution and support Lead triaging and issues resolution during the entire feature development cycle. Assess test results to ensure compliance with test/requirements passing criteria. Identify, assess (P-rating and Criticality Prioritization Number), document (i.e. JIRA defect ticket) and develop/lead resolution plan for test results defects in alignment with New Model Launch timing guidelines. Lead the feature validation report creation, ensuring that it meets the highest standard of signoff criteria. Review test results and report with corresponding FAE supervisor to complete signoffs. Review and complete feature VSCS (Vehicle Specific Configuration Specification) signoffs as applicable by milestone. Develop and lead DRP (Deliverable Recovery Plan) approval as needed (i.e. P0/P1 defects at FEC milestone) for non-conformance signoffs. Lead Voice of the Customer / AIM feature issues resolution in alignment with New Model Launch timing guidelines. Create, access and maintain JIRA tickets throughout the entire feature lifecycle (development and production) assigned to Feature Assurance Engineering. Identify opportunities to enhance the robustness of feature signoff validation testing and process. Assist FSEs to develop, maintain, and improve test cases. Lead the triaging and resolution of feature quality issues in the field. Develop negative test cases and Feature Assurance Test Procedures including stress testing to address multi-interface conflicts, edge case, and unexpected I/O conditions. Maintain a real-time, comprehensive open issue list within Jira, ensuring accurate categorization, detailed descriptions, and clear assignment. Regularly review, track, and provide detailed progress reports on all open issues to relevant stakeholders (e.g., weekly status meetings, bi-weekly program reviews). All test results and supporting engineering artifacts (e.g., CAN logs, Bus Queries, diagnostic traces, video recordings) must be consistently uploaded and linked within Jira for full traceability and analysis Proactively communicating task progress and status to designated leaders through specified channels (e.g., JIRA), creating and maintaining Jira Dashboards as applicable, clearly, concisely, and effectively communicating complex technical systems, identified issues, and proposed resolutions to diverse audiences, including engineering teams, program management, and leadership. This includes preparing and delivering technical presentations, written reports, and contributing to decision-making processes. Requires BS in Engineering
    $70k-93k yearly est. 4d ago
  • Lead IT Auditor I

    Marathon Petroleum 4.1company rating

    Information technology analyst job in Findlay, OH

    An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. MPC has an opportunity for a Lead IT Auditor! This role is located at our Findlay, OH or San Antonio, TX office and supports the Audit Assurance and Advisory Services Organization. As a Lead IT Auditor, you will play a crucial role in ensuring the integrity and security of our organization's information systems. Your expertise in auditing and evaluating IT processes will be instrumental in identifying potential risks and implementing effective controls. By leveraging Agile methodologies, you will enhance the flexibility and responsiveness of our audit processes, allowing for continuous improvement and timely risk mitigation. You will collaborate closely with various departments, including IT, Refining, Mid-stream, Finance and Compliance, to ensure that our systems adhere to regulatory requirements and industry best practices. Your analytical skills and attention to detail will help safeguard our data and enhance operational efficiency, making you an invaluable asset to our team. As a leading Fortune 500 company, we foster a robust and supportive culture that emphasizes continuous learning and development. Our employees have the opportunity to gain diverse experiences across various sectors of the organization. Furthermore, we offer a competitive salary structure, including a 401K match and a cash balance pension plan. KEY RESPONSIBILITIES: Participate as a Staff or Lead Auditor, perform information technology (IT) audits on MPC's and MPLX's business activities in accordance with International Standards for the Professional Practice of Internal Auditing and enterprise methodology to identify technology risks, evaluate the efficiency and effectiveness of areas such as infrastructure, enterprise business applications, cybersecurity, 3rd party IT support and internal controls that may have an impact on the integrity of the control environment, integrity of company and/or financial information/data, or achievement of business objectives. Performs risk-based integrated audit procedures on scheduled audit projects in accordance with approved risk-based audit programs in timely, efficient, professional manner, and develops audit plans that effectively and efficiently incorporate all sub-process within the entire project cycle. As a lead on an audit engagement or project, manages work products and deliverables of staff auditors. Provide advisory review recommendations to management on the sufficiency of internal control design for new computer applications, systems, and infrastructure changes prior to implementation. Provide recommendations to IT management on the sufficiency of new policies, procedures and guidelines prior to publication. Maintain solid relationships with IT organization at multiple levels to help keep Audit team aligned with the IT strategy and associated risks. Identify value-added projects for partnering between Audit and IT. Advocate for 3A within the broader organization and be considered a controls expert. Coach/guide audit staff on audit processes and procedures, providing technical expertise and fostering their professional growth. Shares knowledge, trends, and best practices with team members to increase efficiency and effectiveness in the completion of audits and to enhance the company's risk assessment. May develop and deliver presentations to staff, management and/or the business. Leads special reviews/projects as requested, including system conversion systems migrations, reengineering initiatives, etc. Lead department initiatives Assist in the preparation of formal reports and presentations of audit results for Audit Committee, and / or senior & executive management. MINIMUM QUALIFICATIONS: Bachelor's Degree in Business, Computer Science, MIS, or other related fields. Master's degree, preferred. At least one of the following Professional Certifications are required or must be obtained within 2 years of position acceptance: Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Public Accountant (CPA), Cybersecurity, or other related industry certifications. Ten (10) - Fifteen (15) years of information systems, audit, or business experience is required, with a strong background in IT technologies and applications and progressive work experience and responsibilities is required. Familiarity with AGILE concepts preferred. Continuous Improvement Mindset. Prefer strong background in Operational Technology, Cloud Security, Cybersecurity, Artificial Intelligence and/or other Emerging Technologies. Travel 10-15% SKILLS: Adaptability, Authentic Communicator, Decision Making, Influencing other, Leadership & Mentoring, Organizing, Results Driven, Work Standards #TACorporate As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: San Antonio, Texas Job Requisition ID: 00019643 Location Address: 539 S Main St Education: Bachelors (Required) Employee Group: Full time Employee Subgroup: Regular Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here. If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at ***************************************. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ***************************** hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
    $76k-99k yearly est. Auto-Apply 9d ago
  • deskside support

    Artech Information System 4.8company rating

    Information technology analyst job in Toledo, OH

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: Toledo, OH Duration: 12 + Months (with possible extension) Job Description: Win7/Win XP OS support Office 2003/2007/2010 support Executive end user trouble shooting skills Win 7, W 10, Office, Bit locker, Refresh, Lotus Notes Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************
    $45k-59k yearly est. 2d ago
  • Help Desk Agent

    Federated Service Solutions 3.6company rating

    Information technology analyst job in Plymouth, MI

    Founded in 2004, Federated Service Solutions is a dynamic and innovative technology company dedicated to helping businesses do business better. We are committed to fostering a collaborative and inclusive work environment where all employees can thrive and contribute to our shared success. We do this by creating a culture of accountability, aligning our strategies and policies with the company's goals, vision, and values, and exceeding customer expectations by putting the right people in the right seats. Join us and be a part of our exciting journey towards growth and excellence. About the Role: The Help Desk Agent will support our customers and technicians in the field. If you have a passion for making things work in a fast-paced environment, this may be the job for you. You will be supporting a wide variety of tasks involved with network infrastructure. Working closely with project managers and resource deployment, no day will ever be the same. Our Help Desk Agents have experience with some or all the following: Networking equipment, tracking calls and emails, logging issues and supplying updates to the project team, writing technical documentation, creating manuals, wireless network design, CAD, check-in & check out. Various responsibilities depending on level of agent experience: Technician Check-in & Check-out Answering Calls and escalating where necessary Deliverable Review Database Updates Live Check-out Technician and Customer Support Manual Creation Network Design Heat Map Certifications Advanced Configuration Who we are looking for: High School Diploma BA in Computer Science preferred but not necessary. Certifications preferred (A+, Network +, BICSI.) 2 plus years of HD experience preferred or previous technician experience in the field. Someone with a basic understanding of networking. Someone with basic knowledge of computers and cabling. Someone who is a self-starter and loves to learn new things. Someone who is well spoken and friendly. Someone who pays close attention to detail. Someone who is available to work at night or on a weekend if called upon as shifts may vary. Our Benefits: Paid Time Off Remote or Hybrid Positions Focus on Culture and Employee Engagement: Emphasizing work-life balance. Competitive Compensation Medical/Dental/Vision Plans: Starting the first of the month following hire date. 401(k) + Company Match Profit Sharing Flexible Schedule Flexible Spending Account Life and Disability Insurance Employee Discounts, Employee Referral Bonuses Afternoons, Evenings and Weekends
    $33k-44k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    Walbridge 4.9company rating

    Information technology analyst job in Saline, MI

    The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow. Location You will work from the project location in Saline, MI and our Headquarters in Detroit, MI Responsibilities Your key responsibilities Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems. Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications. Onboarding & Workstation Setup: Onboarding, setting up workstations for users. Network Support: Install and assist with basic network troubleshooting and connectivity issues. IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities. User Training: Provide training to internal users on hardware and software usage. Qualifications To qualify for the role, you must have Completed a minimum of High School Diploma or equivalent, and technical training or professional experience. 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools. Proficiency using Microsoft Office suite and Windows operating system software. Experience steadfastly documenting all works performed in ticketing system. User Data Transfer to New laptops. Thorough understanding of hardware technical specifications and General Network experience. Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment. Ability and willingness to learn new skills quickly. Ability to safely lift up to 40 lbs. Able to frequently work beyond forty hours per week. Able to travel out of state, sometimes on short notice, and stay overnight as needed. Ideally, you'll also have CompTIA A+ certification Networking knowledge, including router/firewall configuration and management. Direct end-user support experience Excited to make an impact? Apply now by clicking the “Apply” button below! We can't wait to hear from you! EEO/AA Employer M/F/D/V Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
    $65k-103k yearly est. Auto-Apply 60d+ ago
  • Application Support Analyst

    Libsys 3.6company rating

    Information technology analyst job in Ann Arbor, MI

    Postion: Application Support Analyst Duration: 6+ Months Contract Must Have: Experience handling transaction databases and transaction processing applications at the second tier level SQL query writing to research, debug, and submit statements for DBA execution for data changes Experience with a ticket handling system (such as JIRA) Experience with working with remote users for transaction processing application debugging. Responsibilities: Support Analyst for Custome application. Continually identify ways to improve support and decrease unnecessary support calls. Identify improvements to applications, processes, and business logic to meet user needs and communicate to the project lead. Perform data analysis tasks with SQL/Toad in order to trouble shoot errors and user questions. Work with the development team to analyze the data when necessary and promptly follow up with the user. Create training documents and conduct periodic training for selected system super users in different business areas. Monitor the daily jobs outputs for the applications to ensure that any errors are addressed immediately by coordinating with the project lead and communicate to the respective user groups impacted. Deliver a high level of customer service to all users and continuous communication. Assist with testing new application functions and work with project leads to communicate the changes in the software to the appropriate group of users. Required Qualifications: Bachelor's degree A minimum of two (2) years' experience working in application support environment with custom or out of the box applications. Excellent written and verbal communication skills. Ability to work in a fast paced environment, ability to multi-task and work with multiple users. Strong interpersonal, problem solving and analytical skills. Well organized and good customer service skills. Preferred Qualifications: Bachelor's degree in information systems or a related area of study Three (3) years or more experience working with custom application support. Experience with supporting Oracle E-Business Suite. Experience with training content creation tools and conducting application training. Experience with communicating technical design in non-technical terms to users. Experience with application testing and writing/executing test plans. Qualifications strong sql Additional Information All your information will be kept confidential according to EEO guidelines.
    $47k-78k yearly est. 2d ago
  • IT Systems Administrator

    The Mannik & Smith Group 3.7company rating

    Information technology analyst job in Toledo, OH

    Job DescriptionDescriptionThe Mannik & Smith Group, Inc. (MSG) is a people focused, award-winning, full-service consulting firm that offers a wide array of services including civil and geotechnical engineering, environmental consulting, planning, landscape architecture, agriculture, surveying and construction support. Our talented staff of more than 450+ professionals deliver integrated planning, design, engineering and construction solutions. Due to MSG's continued growth, a new opening is available for an IT Systems Administrator to assist with our company. As an IT System Administrator, you will be responsible for the installation, configuration, maintenance, and troubleshooting of the organization's IT infrastructure. This includes hardware, software, networks, and other related systems. You will ensure the smooth operation of all IT systems, providing technical support to users and collaborating with other IT professionals to implement and optimize IT solutions. Key Responsibilities Install, configure, and maintain hardware and software components of the IT infrastructure, including servers, desktops, laptops, printers, routers, switches, and other peripherals. Monitor system performance and troubleshoot issues to ensure high levels of availability and reliability. Perform regular system backups and implement disaster recovery plans to minimize downtime in case of system failures. Manage user accounts, permissions, and access rights in accordance with security policies and procedures. Provide technical support and training to engineering staff, assisting them with software installations, configurations, and usage. Collaborate with other IT team members and departments to design and implement IT projects and initiatives. Skills, Knowledge and Expertise Bachelor's degree in computer science, information technology, or related field. 2+ years of relative work experience Strong knowledge of Microsoft Windows Server, Microsoft365 and desktop operating systems. Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively. Benefits 401(k) w/ company match Health insurance w/ HSA option, Vision, Dental, Life Flexible schedule Paid time off Referral program Tuition reimbursement Catalytic Coaching - Employees draft a development plan aimed at improving contributions in their current job and increasing the potential for other opportunities. MSG is all about bringing out the best in people at work! It is the policy of our company to follow equal employment opportunity procedures in compliance with federal, state and local criteria. We will provide all applicants for employment, and all employees, with equal opportunity without regard to race, color, religion, national origin, age, sex, height, weight, marital status, arrest record, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, military or veteran status, and/or any other protected classes covered by any local, state and federal laws.
    $60k-78k yearly est. 13d ago
  • Information Technology Technician

    Beck Suppliers Inc. 3.8company rating

    Information technology analyst job in Fremont, OH

    Job DescriptionDescription: Job Summary/Purpose The Information Technology Technician (IT Technician) provides hands-on technical support and day-to-day operational support for the organization's technology and information systems. This role is essential to keeping the organization running smoothly by ensuring technology systems are stable, secure, and responsive to user needs. More broadly, the IT Technician supports the day-to-day operation, reliability, and availability of the organization's technology environment. This includes supporting corporate office and retail locations, maintaining core systems, troubleshooting issues, and helping ensure technology enables efficient, uninterrupted business operations. The role also plays an important part in safeguarding company technology assets and data. In some cases, similar support may be provided to affiliated or non-company entities. Because the organization operates across multiple, diverse business units, technology needs vary by function and location. As a result, the IT Technician may develop and apply specialized expertise and may be assigned responsibility for supporting specific systems, platforms, or functional areas based on business needs. The IT Technician will have access to sensitive and confidential information. Maintaining confidentiality, integrity, and appropriate use of this information is a critical responsibility of the role. Key Responsibilities 1. Communicate regularly with Information Technology leadership regarding assigned projects to understand scope, timing, and priorities. 2. Carry out work according to project schedules and daily priorities established by Information Technology leadership. 3. Install, maintain, and support IT hardware, devices, and platforms, and assist with routine maintenance and upgrades as directed. 4. Use the company's service request (ticketing) system to document, track, and update user support requests, and encourage users to submit requests through the system when seeking assistance. 5. Troubleshoot and evaluate connectivity, hardware, and software issues, escalating more complex problems as appropriate. 6. Set up, configure, and deploy equipment for new users, including computers, peripherals, and related technology. 7. Install, run, and terminate Ethernet cabling as needed to support business operations. 8. Provide technical support via phone, remote access, or on-site visits, based on user needs and system requirements. 9. Serve as a point of coordination between business locations and internal IT support resources to help ensure accurate issue identification and resolution. 10. Maintain positive, cooperative working relationships with employees across the organization. 11. Follow company safety policies and participate in required safety programs and training. 12. Perform other duties as assigned Requirements: Skills & Qualifications Required Qualifications •High school diploma or equivalent required •Proficiency in troubleshooting hardware, software, and network-related issues •Working knowledge of operating systems, including Windows, mac OS, and Linux •Familiarity with core networking concepts such as TCP/IP, DNS, and DHCP •Experience using IT support tools, remote access software, and ticketing systems •Strong problem-solving and analytical skills applied to day-to-day technical issues •Ability to clearly explain technical concepts and solutions to non-technical users •Ability to work independently on assigned tasks while collaborating effectively with IT team members •One-to-two years of experience in an IT support or helpdesk environment •Ability to lift, move, and install computer and related equipment as needed •Valid driver's license and motor vehicle record compliant with Beck Supplier's insurance requirements Preferred Qualifications •Associate degree in Information Technology or a related field. •Industry certifications such as CompTIA A+, Network+, or equivalent. •Microsoft certifications, including Modern Desktop Administrator Associate, or similar credentials Physical Demands and Work Environment This position requires the ability to perform a range of physical tasks in varied work environments. Physical Demands include: Frequent: •Sitting, talking, hearing, and repetitive use of hands and fingers for computer and equipment operation Occasional: •Standing, walking, crawling, and driving •Lifting, carrying, pushing, and pulling equipment weighing up to 50 pounds •Use of hand and foot controls •Stooping, bending, reaching, and visual observation of equipment and work areas Travel Requirements and Work Schedule Travel Requirements: •Willingness and ability to travel to Friendship stores throughout Ohio •Occasional overnight stays may be necessary depending on store locations and project needs Work Schedule: •Standard hours: Monday-Friday, 8:00 AM - 5:00 PM. •On-Call Rotation: availability for after-hours support on a rotating basis, including evenings, weekends, and holidays, as needed.
    $30k-57k yearly est. 8d ago
  • IT Support Technician

    Ohm Advisors 4.1company rating

    Information technology analyst job in Ann Arbor, MI

    Come work for OHM Advisors, the Community Advancement firm. With the singular mission of Advancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future. What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring continuity of computer system services for computer users by providing the technical expertise and assistance necessary to install computer software, modify/repair hardware, and resolve technical problems. They will also employ and manage additional systems to assist with the deployment of software and hardware to computer users. Other members of the Information Technology team may request their assistance with projects and tasks where appropriate. Additional responsibilities and tasks may be assigned based on technical ability and schedule availability. Your Responsibilities End-User Support Field incoming service desk requests from users via ticketing system, email, telephone, and in-person in a timely, courteous manner. Troubleshoot, install, and upgrade end-user software and hardware. Provide one-on-one or small group end-user training on relevant topics and systems on an as-needed basis. Work with outside vendors for product-specific support. Maintain and troubleshoot file sharing systems for use with external users and organizations. Assist with employee onboarding and offboarding within the scope of assigned duties. Hardware & Software Management Image, configure, and set up desktop and laptop computers and associated peripherals at employee workstations. Coordinate shipping and reclamation of computer hardware to and from remote offices. Maintain proper documentation and storage of deployed and available hardware assets. Knowledge Management & Miscellaneous Design and maintain user-focused informational articles and videos covering relevant technology topics. Generate and maintain team-focused articles and documentation on recurrent issues and known solutions. Provide guidance and training to other Information Technology team members when requested or required. Assist with company-wide software rollouts and technology upgrades. Provide on-site support at remote offices and outside of regular working hours as required. Requirements 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. Knowledge of computer hardware, software, and mobile devices. Experience with Microsoft Windows 10 / 11 & Microsoft Office 365. Excellent interpersonal communications skills. Preferred Qualifications Possesses talents and strengths in communication, conflict resolution, user education, problem solving, and self-education that allows them to excel in developing and maintaining strong relationships with staff and team members. Working knowledge of modern enterprise computer hardware and software. Ability to lift and carry devices and equipment of varying sizes and weights. One to two years of experience in a relevant industry role or two years of active enrollment in a relevant degree or certification program is preferred but not required. An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is preferred but not required. Relevant industry certifications are beneficial but not required. Benefit Summary At OHM Advisors, our people are our greatest asset. We're committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That's why we offer a competitive benefits package designed to meet your unique needs. Benefits: BCBSM Medical, Dental and Vision Company Profit Sharing Flexible Spending & Health Savings Accounts 401(k) retirement savings plan with employer matching contribution Paid professional association membership. Tuition & Certification Expense reimbursement Volunteer Service Leave 100% Employer-Paid Life Insurance Short & Long-Term Disability Options Career Advancement & Enrichment Programs: Voluntary Wellness Program OHM Grad School OHM University You can read more about each of these programs on our website. OHM Advisors is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CC1
    $36k-47k yearly est. 13d ago
  • In person interview for a IT Tech Support in Augusta MI (Security+ certification must)

    360 It Professionals 3.6company rating

    Information technology analyst job in Augusta, MI

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Skill Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Qualifications Skill Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150
    $38k-56k yearly est. 2d ago
  • Information Technology (IT) Internship (Summer 2026)

    MacLean-Fogg 4.3company rating

    Information technology analyst job in Plymouth, MI

    MacLean-Fogg is a global manufacturing company with more than 100 years of innovation and excellence. Guided by our core values-Integrity, People, Customers, and Stewardship-we continue to build on a century-long legacy while driving the future of manufacturing. Our diverse businesses serve the automotive, industrial, and other critical industries, creating an environment where talent thrives, creativity flourishes, and collaboration drives success. Location: Multiple U.S. Locations - View all locations Program Duration: Summer 2026 (10 Weeks) Pay Range: $18-$25 per hour (based on location, experience, and academic level) Program Overview Our Summer Internship Program offers real-world exposure to IT systems, applications, and infrastructure while contributing to meaningful projects from day one. Over 10 weeks, you will gain: Hands-on experience in enterprise technology and digital solutions. Mentorship and guidance from experienced industry leaders. A professional network across functions and facilities. Career-ready technical and professional skills. When applying, you will be prompted to select all MacLean-Fogg locations where you are interested in being considered. What You'll Do As an Information Technology Intern, you will: Assist with system administration, troubleshooting, and IT support. Support projects in areas such as cloud computing, cybersecurity, networking, or ERP systems. Participate in software/application testing and documentation. Contribute to data management, reporting, and process automation initiatives. Complete a capstone intern project and present results to leadership. Qualifications We're seeking motivated students who are ready to learn, grow, and contribute: Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, or related field. Minimum 3.0 cumulative GPA (on a 4.0 scale). Familiarity with Microsoft Office 365, networking, programming, or database concepts preferred. Strong analytical, problem-solving, and communication skills. Collaborative mindset with a willingness to take initiative. Ability to work on-site at one of our locations for the duration of the program. Compensation & Benefits Competitive hourly pay. Skill development through hands-on learning. Structured mentorship and feedback. Networking opportunities with peers and professionals. Experience presenting to leadership at program completion.
    $18-25 hourly 48d ago
  • Systems Integrator - EPMS

    Albireo Energy

    Information technology analyst job in Toledo, OH

    Job Description About the Role A key member of the Albireo team, the System Integrator - EPMS will play a lead technical role in supporting, maintaining, and enhancing Power Monitoring Expert (PME) environments across data center and critical facility projects. This position is ideal for someone with strong PME Level 2 expertise, experience managing Windows Server and VMware environments, and a solid understanding of network infrastructure. You'll be responsible for ensuring system reliability, performance, and data accuracy while collaborating closely with project and engineering teams. Key Responsibilities EPMS / PME Responsibilities Administer, configure, and maintain Schneider Electric Power Monitoring Expert (PME) systems, including deployment, upgrades, and patching Perform Level 2 troubleshooting for PME applications, databases, and communication issues Manage PME databases, device mappings, and backups to ensure system integrity Monitor and optimize system performance, data collection, and reporting accuracy Collaborate with project and engineering teams to commission and validate EPMS devices and integrations Support customers and internal teams by diagnosing and resolving system-level issues Electrical and Instrumentation Responsibilities Engineer, test, and commission electrical and instrumentation systems including meters, SERs, LV and MV breakers, UPS systems, generators, and related equipment Troubleshoot HMI touchscreen workstations located throughout the facility Read and interpret single-line diagrams, wiring schematics, and technical drawings Ensure all work is performed in accordance with NFPA 70E and OSHA safety standards Server and Virtual Infrastructure Manage and maintain Windows Server environments, including Active Directory, DNS, and domain controllers Support and administer VMware environments, including virtual machine provisioning and performance monitoring Administer the existing disaster recovery (DR) solution using Veeam, ensuring proper backups and data integrity Perform routine maintenance and monitoring to maintain uptime and performance Networking Responsibilities Maintain and support Cisco switches and related EPMS network infrastructure Troubleshoot communication issues between devices, servers, and meters Assist with VLAN configurations, port assignments, and switch monitoring Project and Documentation Maintain detailed documentation including network diagrams, BOMs, and configuration records Work closely with project managers, vendors, and contractors to ensure reliable deployments Participate in improving and standardizing work practices Requirements High school diploma or equivalent (Associate or Bachelor's degree preferred) 5+ years of related experience with electrical or EPMS systems Advanced working knowledge of Schneider Electric Power Monitoring Expert (PME) - troubleshooting, database management, and configuration Strong knowledge of Windows Server, VMware, Active Directory, DNS, and Veeam administration Working knowledge of Cisco network equipment and fundamentals (VLANs, IP addressing, routing basics) Ability to use hand tools and operate test equipment Ability to occasionally lift and/or move up to 50 pounds SCADA and network configuration/troubleshooting experience Strong communication skills, both written and verbal (English) Understands and applies safety procedures Must have a valid driver's license Preferred Skills Experience supporting data center or critical facility environments Knowledge of network redundancy, fault tolerance, and system monitoring best practices OSHA 10 certification or NFPA 70E training Benefits Medical Insurance Dental Insurance Vision Insurance Basic Life Insurance Voluntary Life Insurance Short Term & Long Term Disability Paid Vacation Paid Sick Time Paid Holidays 401K with Company match Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $70k-98k yearly est. 4d ago
  • Mgr Information Systems

    HCH Brand

    Information technology analyst job in Napoleon, OH

    Responsibilities: The Manager of Information Systems is responsible to direct, plan, organize, and oversee all activities of the information systems of Henry County Hospital. They are also responsible for the overall strategic plan of the information systems functions of the hospital, all ongoing activities related to the availability, integrity, and confidentiality of patient, provider, employee, and business information in compliance with Henry County Hospital's security policies and procedures, and federal and state regulations and laws. Qualifications: Bachelor's degree in computer science or an equivalent combination of education and experience. Five years' experience in information systems project management, design, and implementation. Expert knowledge of technical software and hardware required. Preferred Master's degree in computer science business or healthcare administration and previous information systems experience in a healthcare setting.
    $101k-151k yearly est. 60d+ ago
  • IT Support

    Ewie Group

    Information technology analyst job in Ann Arbor, MI

    Install and configure software and computer systems. Troubleshoot and resolve issues with software or hardware. Walk colleagues or clients through steps to help them resolve their technical problems. Maintain procedures and reports that provide technical support to the entire organization. Analyze records and logs to spot underlying trends and potential issues. Support the implementation of new solutions or applications. Establish accounts for new users and assist with password or login problems. Qualifications Associate's or bachelor's degree in computer science or a related field. 1+ years of experience in a technical support role. Certifications are preferred, but not required. Working knowledge and expertise with a variety of software, hardware, and applications. Willingness to solve complicated problems and see projects through to completion. Analytical skills to study problems and records and identify solutions. Team-oriented attitude to help other colleagues and departments with technical problems. Strong interpersonal communication and relationship-building skills. Ability to manage time and effectively prioritize numerous projects at one time.
    $38k-64k yearly est. 10d ago
  • IT Support Technician

    Advatix, Inc.

    Information technology analyst job in Belleville, MI

    Job DescriptionJob Requirements: • Installs, configures, and provides ongoing usability of desktop computers, peripheral equipment, and software within established standards and guidelines. • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. • Works with Help Desk and Network Operations personnel as appropriate to determine and resolve problems received from users. • Interact with numerous computer platforms in a multi-layered server environment. • Ensure desktop computers interconnect seamlessly with diverse systems, including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems. • Trains and orients staff on the use of hardware and software • Maintenance and upgrading of computer systems or offering recommendations on upgrades needed • Maintaining other computer peripheral devices, such as printers, and solving printing problems if they arise • Works with procurement staff to purchase hardware, software, and computer supplies. • Assesses functional needs to determine specifications for purchases. • Assists in maintaining LAN/WAN records and, as appropriate, telephone systems cable. • Support and maintain all corporate quality standards, policies, procedures, and work instructions as outlined in the company quality system documentation. • Ensure customer satisfaction by preventing the occurrences of nonconformities relating to product, process, and quality systems. • All other duties as assigned Position Requirements: • Associate's Degree, technical certificate, or equivalent experience • 2 - 4 years of related work experience • Working knowledge of fundamental operations of relevant software, hardware, and other equipment • Proficient with: Microsoft XP Professional/Windows 7 Professional; MS Office Applications; Adobe, MS Exchange 2007 • Solid understanding of desktop hardware • Ability to troubleshoot, diagnose, and repair a wide range of increasingly complex computer hardware and peripheral devices purchased from a variety of vendors • Excellent customer service, interpersonal skills, and ability to deal effectively with clients • Oral and written communication skills • Problem analysis and solving • Attention to detail • Able to work with minimal supervision and within a team-oriented environment • Able to multitask • Stress tolerance Physical Requirements: This position requires the following physical activities: reaching, sitting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking, hearing, and visual acuity. Ability to lift/move up to 40 pounds solo and greater weights in a team-lift environment Powered by JazzHR HWZehcZvL5
    $38k-64k yearly est. 9d ago

Learn more about information technology analyst jobs

How much does an information technology analyst earn in Sylvania, OH?

The average information technology analyst in Sylvania, OH earns between $62,000 and $114,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.

Average information technology analyst salary in Sylvania, OH

$84,000
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