Information technology analyst jobs in Willistown, PA - 1,289 jobs

AAA Club Alliance is currently seeking a full-time Senior Human Resources Information Systems Analyst to join our team in Wilmington, DE. is hybrid and will require you to work on-site 3 days per week. The primary duties of the Senior Human Resources Information Systems Analyst are: Provides escalated Production support for various HR systems. Researches and resolves problems with Workday; resolves issues with business process; recommends alternate solutions. Troubleshoots system issues and ensures appropriate parties are involved to resolve issues. Provides escalated functional support to HR regarding inquiries, errors and data issues. Assists team members and users of information systems issues associated with the HR systems by investigating problems and resolving or providing detailed recommendations on resolutions. Identifies and understand issues, problems and opportunities. Recommends process improvements and innovative solutions. Provides advice and options on the best way to automate processes in the system. Creates and supports a variety of advanced reports utilizing appropriate reporting tools. Prepares regularly scheduled reports and ad-hoc reporting as required. Provides HR team with report writing guidance. Manages system updates. Responsible for system upgrades and modifications including identifying requirements, configuration, testing and implementation. Gathers, builds and tests requirements for multiple modules within Workday HCM, Payroll, Time Tracking, Absence, Benefits, Talent, and Recruiting. Ensures accuracy of data through routine data audits and validation. Provides system mass update support via EIBs for all functional areas of Workday. Troubleshoots all escalated (Tier 3) HRIS related Workday support tickets. Provides support and collaborates with IT on all HR related integrations including the management of current integrations as well as the development and implementation of future integrations. Effectively translates user requirements into technical specifications. Maintains an awareness of emerging business needs and external technological developments to identify and recommend improvement needs/opportunities. Uses industry standard best practices to develop and recommend human capital metrics reporting. Provides guidance (experience-based recommendations) to HR SMEs to support process improvements. Supports HR and the organization in HR technology-related initiatives by executing on necessary project tasks and adhering to timelines and quality expectations. Minimum Qualifications: Bachelor's degree in Computer Science, Human Resources or a related field and 7+ years of experience supporting HR applications or managing HR system configuration and maintenance, preferably utilizing SaaS technology. 7+ years of HRIS administration experience and operational knowledge of HRIS systems, and report writing utilizing Business Objects. Workday configuration experience required. Experience with Workday HCM, Payroll, Absence, Recruiting, Talent, Time Tracking, Recruiting, and Benefits is strongly preferred. Advanced experience with the building and maintenance of calculated fields. Strong technical and working knowledge of HR systems, applications, theory and practice. Advanced proficiency with data conversion and mapping. Knowledge of Workday security administration and analytics strongly preferred. Ability to provide, in user-friendly terms, sound ideas and solutions to end users on HR systems-related questions, tasks, projects and reports. Demonstrated understanding of business objectives both internally and externally which impact the company's ability to achieve its objectives. Advanced proficiency in Microsoft Excel, and demonstrated ability with other MS Office applications including Access. Strong verbal and written communication skills and the ability to effectively interact with all levels in a business environment. Ability to work with minimal supervision, effectively set priorities and meet deadlines. Ability to handle multiple projects while maintaining high quality, accurate work. Relies on experience and judgment to plan and accomplish goals. Proven analytical and problem solving skills. At AAA, your success is our success. What we can offer you: The starting base compensation for this position is $78,436 TO $133,545. *The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.* Comprehensive health benefits package. Up to three weeks of paid time off accrued during your first year. Annual Bonus Plan. 401(K) plan with company match up to 7%. Professional development opportunities and tuition reimbursement. Paid time off to volunteer & company-sponsored volunteer events throughout the year. Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability. Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Are you an experienced GIS Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced GIS Analyst to work at their company in Camden, NJ. Primary Responsibilities/Accountabilities: This position performs technical work related to designing, maintaining, and producing geographic data and graphics through an automated geographic information system (GIS). The position is also responsible for special assigned projects related to database management, including CMMS, assisting in preparing graphics and assisting other project staff by providing data and exhibits from the GIS and other databases. Qualifications: Database management Familiarity with the ESRI Enterprise or the ArcGIS Online platform ArcPro Ability to read and interpret As-built maps and translate them to GIS Data Utility experience is a plus, but not required Work with attributes and schema Utility network experience preferred but not required Required Certification / Education ESRI Certifications GIS educational background Military Occupational Speciality related to GIS

We don't simply hire employees. We invest in them. When you work at Chatham, we empower you - offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15 years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day. Launch Your Career as a Future Expert: At Chatham, an analyst role is more than a first job - it's the foundation of a career built on expertise, trust, and impact. You'll bring clarity to complexity, deliver insights that drive action, and interact directly with senior decision-makers. Chatham's Financial Risk Advisory team is experiencing continued growth in interest rate and foreign currency (FX) hedging activity. To support this momentum, we're hiring Transaction Operations Analysts to play a key role in the smooth execution and documentation of hedging transactions. This role is critical to delivering timely operational excellence while continuously improving efficiency, accuracy, and scalability across our operations. You'll contribute at the intersection of client service, transaction management, and documentation-coordinating with internal teams, clients, and counterparty banks to help execute financial hedges that mitigate risk for our clients. What You'll Do: Build subject matter expertise in derivative operations-including onboarding, trade documentation, trade capture, reporting, and regulatory workflows. Deliver timely, accurate transaction support to internal teams and clients. Enter and manage transaction details and documentation within Chatham's proprietary platform. Confirm and validate trade economics to ensure accuracy at execution and post-trade. Monitor and report on key operational workflows, including documentation status, deal pipelines, client communications, and deadlines. Collaborate with our central operations team to meet compliance requirements, including Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols. Review loan agreements to extract and interpret economic terms relevant to hedge structuring. Become a trusted partner for internal stakeholders, clients, and counterparty banks. What You'll Experience: Early Exposure to High-Impact Work - From day one, you'll contribute to real client engagements. Your work will support strategic decisions for some of the most prominent names in global finance, giving you a front-row seat to real-world financial decision-making. Mentorship That Builds Mastery - You'll learn through hands-on work, mentorship, team-based collaboration, and structured feedback. You'll also complete six firmwide courses led by senior leaders, giving you both deep expertise and a broad business perspective-laying a strong foundation to become a trusted advisor. A Platform for Long-Term Growth - As your expertise grows, so will your impact. You'll take on more responsibility and contribute to thought leadership. The skills you develop here will set you up for long-term success-at Chatham or beyond. Shaping the Future of Finance - You'll gain exposure to the technologies behind our solutions. Through rotations, cross-functional learning, and hands-on experience with product development, you'll see how tech and data are reshaping financial services. Who Thrives Here: Chatham fosters an entrepreneurial culture that values teamwork, innovation, and continuous learning. We're looking for individuals who are natural problem-solvers, eager to grow, and aligned with our core values. While no specific prior experience or certification is required, strong candidates will demonstrate: The ability to learn existing processes quickly while identifying opportunities for improvement. Strong organizational skills and a proactive, curious mindset. Attention to detail and consistent accuracy in a fast-paced, deadline-driven environment. Excellent written and verbal communication skills. Comfort with numbers and the ability to learn financial terminology quickly. A collaborative, flexible approach to problem-solving and process improvement. Proficiency in Excel (preferred, not required). Qualifications: Currently enrolled in an undergraduate or graduate program with an expected graduation date between December 2025 and June 2026. Working toward a BA/BS in a relevant field. GPA of 3.5 or higher strongly preferred. Previous relevant internship experience is a plus. Ability to begin full-time employment on July 6, 2026. Willingness to work onsite in your assigned office. About Chatham Financial: Chatham Financial is the largest independent financial risk management advisory and technology firm. A leader in debt and derivative solutions, Chatham provides clients with access to in-depth knowledge, innovative tools, and an incomparable team of over 700 employees to help mitigate risks associated with interest rate, foreign currency, and commodity exposures. Founded in 1991, Chatham serves more than 3,500 companies across a wide range of industries - handling over $1 trillion in transaction volume annually and helping businesses maximize their value in the capital markets, every day. To learn more, visitchathamfinancial.com. Chatham Financial is an equal opportunity employer.

Join our IT Business Applications team as a functional and technical Subject Matter Expert (SME) for Business Application Solutions. This role includes supporting and optimizing IFS ERP, Salesforce, Agile PLM, and other non-ERP applications, as well as their associated Reporting and Analytics tools. You will play a key role in driving operational excellence and contributing to the enhancement of our business systems. Primary Duties & Responsibilities Service Delivery and Operations Provide timely support and service in accordance with department standards. Frequently communicate to users as to current status of problems/issues. Update documentation following resolution of problems. Communicate with external vendors as necessary to coordinate resolution of open support issues. Adheres to department standards/Procedures/Policies and complies with legal and regulatory requirements System Requirements Analysis Develops a thorough knowledge of manufacturing system requirements and business processes Participates and provides assistance in the planning, designing, development, and deployment of new applications and enhancements to existing applications Utilize input from other leaders and key users to improve existing technology, capabilities and software. Keeps abreast of new technology Participates in the design and implementation of business process change Project Management Develop and manage project plans to effectively implement information technology solutions, indicating significant milestones Determine resource needs to complete project Meet project schedules/milestones. Complete project deliverables according to department standards Effectively communicate project expectations with team members and project stakeholders. Proactively identify, communicate and resolve project issues Education & Experience B.S. Information Science or related field Minimum of 2 years of experience supporting ERP, CRM, or business analytics tools (manufacturing environment preferred). Experience implementing or supporting Data warehousing and Business Intelligence/Analytics solutions preferred Skills Knowledge of manufacturing processes and financial reporting especially in an Aerospace and project environment preferred. Knowledge of key BI and analytics concepts and technologies. Knowledgeable in relational database technology, application programming, including the ability to write and analyze programs using SQL, scripting languages, and Power Queries. Demonstrated experience in the support and/or implementation of business application software packages. Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm. Excellent verbal and written communication skills; ability to communicate effectively with end-users and management. Demonstrated problem-solving and work prioritization skills. Balances business and technical issues in decision making. Able to identify and assess alternatives, make decisions and communicate the process and logic Must be both team-oriented and self-motivated. Experience with operating systems, relational databases, reporting tools including MS Windows, Oracle, Crystal or other reporting/Business Analytics tools is essential Working Conditions Job operates in a professional office environment Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Work in a cubicle area - must be able to work in environment where employees are on the phone / speaking causing potential distractions throughout the day. Work in a private office Noise level - Usually moderate Physical Requirements Standing. Particularly for sustained periods of time. 50 - 75% of the time. Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Walk. Occasionally move about inside the office to access file cabinets, office machinery, etc. Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other employees accurately, loudly, or quickly. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Reaching. Extending hand(s) and arm(s) in any direction. Use hands/fingers to type/handle. Operating a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Grasping. Applying pressure to an object with the fingers and palm. Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Kneeling. Bending legs at knee to come to a rest on knee or knees. Crouching. Bending the body downward and forward by bending leg and spine. Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Sedentary Work. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Visual acuity. Specific vision abilities required by this job include close vision and ability to adjust focus. Safety Requirements All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards. Quality and Environmental Responsibilities Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System. Culture Commitment Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.: Integrity - Create an Environment of Trust Collaboration - Innovate Through the Sharing of Ideas Accountability - Own the Process and the Outcome Respect - Recognize the Value in Everyone Enthusiasm - Find a Sense of Purpose in Work Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State."

Join our IT Business Applications team as a functional and technical Subject Matter Expert (SME) for Business Application Solutions. This role includes supporting and optimizing IFS ERP, Salesforce, Agile PLM, and other non-ERP applications, as well as their associated Reporting and Analytics tools. You will play a key role in driving operational excellence and contributing to the enhancement of our business systems. Primary Duties & Responsibilities Service Delivery and Operations * Provide timely support and service in accordance with department standards. Frequently communicate to users as to current status of problems/issues. Update documentation following resolution of problems. * Communicate with external vendors as necessary to coordinate resolution of open support issues. * Adheres to department standards/Procedures/Policies and complies with legal and regulatory requirements System Requirements Analysis * Develops a thorough knowledge of manufacturing system requirements and business processes * Participates and provides assistance in the planning, designing, development, and deployment of new applications and enhancements to existing applications * Utilize input from other leaders and key users to improve existing technology, capabilities and software. Keeps abreast of new technology * Participates in the design and implementation of business process change Project Management * Develop and manage project plans to effectively implement information technology solutions, indicating significant milestones * Determine resource needs to complete project * Meet project schedules/milestones. Complete project deliverables according to department standards * Effectively communicate project expectations with team members and project stakeholders. Proactively identify, communicate and resolve project issues Education & Experience * B.S. Information Science or related field * Minimum of 2 years of experience supporting ERP, CRM, or business analytics tools (manufacturing environment preferred). * Experience implementing or supporting Data warehousing and Business Intelligence/Analytics solutions preferred Skills * Knowledge of manufacturing processes and financial reporting especially in an Aerospace and project environment preferred. * Knowledge of key BI and analytics concepts and technologies. * Knowledgeable in relational database technology, application programming, including the ability to write and analyze programs using SQL, scripting languages, and Power Queries. * Demonstrated experience in the support and/or implementation of business application software packages. * Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm. * Excellent verbal and written communication skills; ability to communicate effectively with end-users and management. * Demonstrated problem-solving and work prioritization skills. * Balances business and technical issues in decision making. * Able to identify and assess alternatives, make decisions and communicate the process and logic * Must be both team-oriented and self-motivated. * Experience with operating systems, relational databases, reporting tools including MS Windows, Oracle, Crystal or other reporting/Business Analytics tools is essential Working Conditions * Job operates in a professional office environment * Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines * Work in a cubicle area - must be able to work in environment where employees are on the phone / speaking causing potential distractions throughout the day. * Work in a private office * Noise level - Usually moderate Physical Requirements * Standing. Particularly for sustained periods of time. 50 - 75% of the time. * Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. * Walk. Occasionally move about inside the office to access file cabinets, office machinery, etc. * Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other employees accurately, loudly, or quickly. * Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. * Reaching. Extending hand(s) and arm(s) in any direction. * Use hands/fingers to type/handle. Operating a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Grasping. Applying pressure to an object with the fingers and palm. * Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. * Kneeling. Bending legs at knee to come to a rest on knee or knees. * Crouching. Bending the body downward and forward by bending leg and spine. * Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. * Sedentary Work. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. * Visual acuity. Specific vision abilities required by this job include close vision and ability to adjust focus. Safety Requirements All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards. Quality and Environmental Responsibilities Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System. Culture Commitment Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.: Integrity - Create an Environment of Trust Collaboration - Innovate Through the Sharing of Ideas Accountability - Own the Process and the Outcome Respect - Recognize the Value in Everyone Enthusiasm - Find a Sense of Purpose in Work Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State."

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Associate Systems Engineer is a junior level position responsible for maintaining, testing, and analyzing City platform services to enable departments and agencies to be productive and meet strategic goals. In this role they will provide operational support for information technology systems, with a particular focus on critical City platforms such as email and collaboration applications from the Microsoft suite. As a member of the Platform Engineering team, this individual will respond to requests and problems directed to the team and administer core services. They may work in on-premises systems, cloud technologies, or both. This position works primarily with Windows, Active Directory, Azure AD, Office365, PowerShell, and other Microsoft technologies along with a few other key platforms used throughout the City. Essential Functions · Handles tickets assigned by team members or grabbed from the team queue. · Excellent customer service in working with clients and end-users on tickets, incidents, problems, requirements gathering, and reviews. · Active participation in all team meetings, including but not limited to stand-ups, knowledge transfers, ticket crushes, bridges and go-lives, incidents and outages, and planning sessions. · Fosters and maintains relationships with systems and technician staff across the City's IT community. · Champions team initiatives, SOPs, and best practices with City staff. · Provides on-call support on rotation with team for major incidents and outages. · Joins project teams primarily in a supporting role, with opportunities for growth and technical leadership. · Creates, shares, and updates regularly automation scripts and automations in the ITSM tool related to job functions and tasks. · Actively participates in the use, updating, and auditing of the SOP document library the team keeps. · Routinely utilizes available LMS courses and trainings, as well as personal practices, to stay on the cutting edge of technology and best practices. · Completes other duties as assigned by manager or technical team lead. Qualifications We care more about what you can do than where you learned how to do it. That said, a bachelor's degree is a good foundation for the work, and job-related experience around the competencies above is acceptable as well. The ideal candidate will have at least three (3) of experience working within IT, with particular preference given to experience with systems administration, scripting and coding, and Microsoft Office365. Additionally, this role may handle sensitive or confidential data. You must be able to pass an FBI background check and pass related trainings and coursework during onboarding. Competencies, Knowledge, Skills and Abilities · Experience managing complex systems and servers in an enterprise-level environment. · Understanding of Windows operating systems, Active Directory, and the Microsoft technology landscape. · Strong written and oral communication skills, including being able to present ideas in user-friendly, business-friendly and technical language. · Honed interpersonal skills with a focus on building rapports, listening to clients, and asking quality questions. · Competence and confidence in customer service skills, including troubleshooting, de-escalation, discussing issues, and providing options for requests and resolutions for issues. · Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems. · Ability to build effective relationships and strong commitment to working collegially and collaboratively with clients and colleagues at all levels in a diverse and distributed environment. · Ability to use a City-provided computer and other office equipment, including related software and email, calendar, collaboration tools. Additional/Desirable Skills & Abilities · Experience in at least one scripting language, PowerShell preferred. · Experience with PowerBi and DataVerse a plus. · Familiarity with Windows Server and Linux Oses preferred. · Knowledge of virtual environments (Hyper V, Azure HCI, vSphere, AWS) desired but not required. · Understanding of cloud technologies. · Familiarity with monitoring systems, automation software, and/or scripting environments. · Experience in state or local government or similar. Experience with nonprofit or education environments may be applicable. Additional Information Salary Range: $65,000 - $80,000 Salary Range cannot exceed $80,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************

Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented Preferred qualifications, capabilities, and skills Bilingual skills in English and Spanish

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Responsibilities To ensure that Global File Sharing services are delivered in accordance with agreed standards and quality as defined within Service Level Agreements (SLA) and Operational Level Agreements (OLA). Engage and consult with customers on migration and standardization strategies for content in existing file shares Align Client business needs with Global File Sharing services. Formulate, agree and maintain service level management processes for internal or externally delivered services. Analyze and review actual service performance and achievement to the service owner and governance boards. Enable and champions an IT service culture Develop and maintain management processes and controls to ensure quality is maintained to meet business objectives Champion and promote service improvements to continually improve quality and customer satisfaction. Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of significant service issues. Create, maintain and communicate Global File Sharing Service descriptions. Ensure appropriate OLA/SLA measures are in place to support any new services. Minimum Level of Job-Related Experience required Strong experience in File Share management, Windows Server Management, Storage Technologies (especially NetAPP NAS appliances), and both CIFS share and NTFS Folder permissions management Exposure to NETIQ DRA advantageous Exposure to Varonis Datadvantage advantageous Background in both projects and service management Experience of operating in either an above country, or a global service environment. Experience of service delivery and support organization management, including the development of support processes & procedures. Broad knowledge of the IT quality standards, support and infrastructure environment and of business processes and information technology solutions. Previous experience of managing IT services Pharmaceutical industry experience preferred ITIL and Six/Lean Sigma certification desired Other Job-Related Skills/Background Ability to challenge the status quo and manage change across a wide range of senior stakeholders Understanding of Global File Sharing technologies and how they can be fully leveraged by end users to improve productivity. Strong negotiation and influencing skills. Ability to build relationship quickly and engage stakeholders to ensure buy-in. Proactive problem resolution skills; able to identify issues before they become significant problems and propose solutions. Able to develop and maintain documentation, including service models, support procedures and transition plans disciplined and logical work style. Good written and verbal communication skills. Able to deliver objectives on time and within budget, supporting other members of the team, reporting progress to the Service Owner. Additional Information If you are interested, please contact: Shobha Mishra ************ shobha.mishra ATartechinfo.com

Application Support Analyst US Citizen or Green Card Holders will only be considered The Application Support Analyst will join the Production Services team critical to ensuring proprietary systems are operational, reliable, and optimized for performance. Working with Developers, this individual will provide technical support, operational monitoring, and incident resolution in a fast-paced, business-critical environment. Key Responsibilities Operational Readiness: Perform daily “ready for business” checks to ensure all systems and supporting services are fully operational. Monitoring & Incident Response: Monitor system health, performance, and alerts; identify and escalate issues promptly to minimize downtime. Troubleshooting & Diagnostics: Investigate and resolve system and application issues (break/fix), ensuring root cause analysis and long-term resolution. Configuration Management: Manage and maintain system configurations across environments, ensuring compliance with operational standards. Tactical Scripting: Develop and maintain scripts for automation, monitoring, and operational efficiency. Collaboration: Partner with developers, networking, platform, and infrastructure teams to resolve cross-functional technical issues. On-Call Support: Participate in an on-call rotation Qualifications: Bachelor's degree in a technical discipline Computer Science, Engineering, Mathematics, or related preferred 5+ years of experience in an application support, operations, systems administration, or related role required Understanding of Software Development (DevOps) Experience in diagnosing issues across applications, networks, and infrastructure layers. Experience working with monitoring tools, log analysis, and incident management processes. Understanding of operating systems (Windows and/or Linux) is required Foundational knowledge of PowerShell, Python, or Bash scripting

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description Key Responsibilities : • Flexible to work between 12pm to 9pm, Sunday to Friday (5 days a week) • Fully responsible for delivery of key feeds within the agreed SLA • Monitoring, Trouble shooting and Supporting the day to day activities • Use business and application knowledge to investigate issues raised and assist in the production of Incident reports, which form part of the shift handover • This role is to be the interface between users and IT project • Adherence to documented procedural standards • Escalate issues which cannot be resolved by the Analyst, in a timely manner • Have a strong Customer Focus in order to provide a professional support service to both internal and external cliental • To assist with the streamlining of the support area i.e. suggesting where procedures can be improved without the introduction of risk • Maintain Knowledge base and share experience with support team members • Should take ownership of any tasks/issue handled by the team (even when other teams involved) Qualifications Qualifications / Technical knowledge & Experience required : Qualifications: • Graduate in Computer Science discipline Technical Skills: • SQL knowledge (be able to read/write complex queries with joint between table, knowledge on optimizing SQL statements) • Unix (be comfortable working on a Unix environment) Additional Information Thanks & Regards Kushal kumar ************

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Possess Bilingual Spanish capabilities Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. We are seeking an experienced SAP Technical Systems Analyst III to join our IT team. In this role, you will manage the SAP technical stack, collaborate with cross-functional teams, and act as a liaison between business and IT to implement system changes and enhancements. You'll define and maintain SAP technical standards while delivering high-quality solutions that meet business needs. Key Responsibilities Provide technical expertise in SAP NetWeaver, ABAP, SAP HANA DB architecture, and SAP Fiori/UI. Deliver ABAP and Fiori support for patch and release upgrades. Develop solutions using OOABAP, RICEF objects, BOPF, Fiori, PI/PO, HANA, CDS, and integration technologies (RFC, BAPI, IDoc, SOAP, REST, OData). Support SAP S/4HANA technologies and cloud-native frameworks (RAP, CAP). Perform integration, regression, and upgrade testing; assist with user acceptance testing and performance tuning. Handle operational tasks (reports, queries, data loads, helpdesk requests). Assist with disaster recovery and business continuity planning. Stay current with SAP trends and emerging technologies. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field. 10 years of SAP application support and development experience. Expertise in SAP NetWeaver, ABAP, SAP HANA DB architecture, and Fiori/UI. 3+ years of experience with SAP S/4HANA technologies. Strong understanding of integration technologies and cloud frameworks. Utility industry experience is a plus. Essential Skills Excellent communication (oral and written). Strong problem-solving and analytical skills. Ability to work collaboratively in a team environment. Work Environment & Physical Demands Primarily sedentary work with occasional standing and walking. Minimal travel ( Inside office environment. Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (***************. To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to: Family members cannot result in a supervisor/subordinate reporting relationship Family members cannot work in the same department.

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Title: Business Analyst - Functional Position Type: 6+ Contract Location: Wilmington, DE 19801 ******MUST HAVE STRONG FINANCIAL BACKGROUND RELATED TO ASSET MANAGEMENT AND TRUST ACCOUNTING.****** Core Responsibilities:- Works with various business users and stakeholders to review current processes and systems to fully understand and document the current environment. Working with the IT Tech Lead, Project Manager and developers you will contribute towards the final state of the new software solution and workflows. This role is core to capturing and translating business requirements for consumption by the development team. You will also partner with the QA team to ensure requirements are tested in the test plan. Qualifications Base Qualifications:- · 6-10 years' experience in technology/system analysis or operational support environment or equivalent combination. Technical Skills:- · Gathers information from the clients, stakeholders and development team. · Develops appropriate requirement specifications for the project. · Liaison between the client and the development team. · MS Office Proficiency. · Project Management Software Skills (i.e. MS Project, MS EPM). · Excellent problem solving and troubleshooting skills. · Must have strong written and verbal communication skills. Additional Information Thanks & Regards, Neeraj Kumar | Sr. Technical Recruiter ************ X 4407 neeraj.kumar@askitc. com

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Marlborough, MA, United States Newark, DE, United States Hologic, Inc. is a leading developer, manufacturer and supplier of premium diagnostic products, medical imaging systems and surgical products. The Company's core business units focus on diagnostics, breast health, GYN surgical, and skeletal health. With a unified suite of technologies and a robust research and development program, Hologic is dedicated to The Science of Sure. There has never been a more exciting time to join us. Bright people, working together to pioneer advances in human health care, have created Hologic's success. Our company believes that people are our greatest asset and only by recruiting, hiring, developing and retaining the most talented employees can we continue to be successful. Our work atmosphere is stimulating, innovative and customer focused. We provide employees with state-of-the art tools and technology, a collaborative and passionate work environment and the ability to make a dramatic difference in the world of healthcare. We are rapidly growing and yet we have never been more focused - on our people, on our growth, on our future. -- Hologic is seeking a **Senior IT Solutions Analyst, Global Supply Chain,** to join our Plan to Make COE. In this role you will provide business process guidance, problem solving and on-going operational support to Global Planning and Manufacturing user community for Planning and Manufacturing and Supply applications. You will troubleshoot issues to determine a root cause and recommend/implement solutions, identify strategic benefits of current and future applications based on wider industry analysis and benchmarking. You must have the ability to work and build confidence with Senior Management on strategic improvements that can bring considerable value to Hologic. You will bring best practices and concepts for review and analysis and enable related strategic decisions. This is a hybrid role based in either Marlborough, MA, or Newark, DE. **Essential Duties & Responsibilities:** + Partner with Hologic's strategic Planning, manufacturing, and supply chain operations organizations to gain buy-in, identify opportunities to improve or implement new business processes and best practices. + Gather and evaluate business requirements, develop detailed functional specifications for potential business process improvements. + Advise and support current and future Manufacturing Execution System solutions based on strategic initiative and prioritized business projects that involve related solutions + Partner with assigned areas of the Planning and Manufacturing Supply Chain Operations on projects/tasks within our portfolio and related business applications. + Perform application setup and configuration in support of the implementation for the addition of new functionality. + Participate in testing and verification efforts for production releases, executing software unit test plans and verifying business User Acceptance Testing. + Understand and/or help to determine business main objectives and identify impact to other areas of the business while working with Reporting and Analytics COE. + Communicate with developers to ensure that requirements are translated to design specifications and appropriate testing efforts. **Required Qualifications and Experience:** + Bachelor's Degree in Management Information Systems, Engineering or Business Management, or related fields preferred + At least 8 - 12 years of progressive experience specific to Supply Chain, Manufacturing Operations, or Business Systems, ideally in regulated industries (medical device or pharmaceutical), and within manufacturing environment + Hands-on experience implementing or managing integrated business planning tools such as SAP IBP, Kinaxis Maestro, or other advanced planning and scheduling software. + Experience in global supply chain environments, including exposure to multi-site operations and cross-border logistics. + Proven track record of leading complex projects, process improvement initiatives, or system implementations. + Familiarity with Lean, Agile, or other continuous improvement methodologies. + Oracle Fusion Cloud EBS implementation experience + Experience in Enterprise Technologies for Enterprise Integrated Business Planning, Supply Chain Planning, Manufacturing, and Logistics such as Oracle EBS, SAP, and Kinaxis Maestro. + Experience and general knowledge of all Supply Chain functional areas such as Procurement, Order Management, Shipping, and Operational Costing. + Ability to gather and evaluate business requirements, develop detailed functional specifications for potential business process improvements. + Collaborate with both business partners and technical partners (internal IT and external partners) to determine business need solution approach. + Create and deploy standardized solutions across the entire supply chain, optimize internal processes, and provide strategic value for Hologic. + Demonstrated ability to manage a portfolio of multiple deliverables, enhancements, projects while achieving expected results. **Additional Preferred Qualifications:** + Concentrated Degree in Supply Chain Management, Business Administration, Industrial Engineering, Information Systems, or a related field. + Professional certifications such as APICS Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM), Six Sigma, PMP (Project Management Professional), or similar supply chain/operations certifications. + Advanced coursework or training in data analytics, process optimization, or enterprise system implementation. The annualized base salary range for this role is $114,000 to $178,300 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs, and market demand. **Why Hologic?** We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. If you have the right skills and experience, **apply today!** \#LI-RF1 #mid-level Agency and Third Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

Summary of Job: The IT Support Manager will be responsible for overseeing daily support operations, managing a team of IT support technicians, and ensuring that all technical issues are resolved promptly and efficiently. This hands-on role will support the team as needed, helping end-users in resolving hardware and software issues. This role requires strong leadership skills, a deep understanding of IT systems, and the ability to communicate effectively with both technical and non-technical staff. The ideal candidate will have a proven track record in IT support, excellent problem-solving abilities, and a commitment to delivering high-quality service. Key responsibilities include developing support policies, monitoring performance metrics, and collaborating with other departments to implement new technologies. The IT Support Manager will also be responsible for training and mentoring team members, monitoring budget spend and ensuring compliance with security protocols. This position offers the opportunity to work in a dynamic environment, contribute to the growth of the organization, and stay up-to-date with the latest technological advancements. Primary Responsibilities: Lead the internal IT support team in our day-to-day IT operations, equipment provisioning, user access management, endpoint maintenance, & contributing to the overall improvement of our IT stack Manage deployment, configuration, and lifecycle of endpoints, operating systems, and core applications (i.e., Microsoft 365, Teams, ERP systems) Manage outsourced 1st level tech support vendor/team Develop and implement support processes that drive efficiency and scalability for the team Establish and track KPIs, SLAs, and user satisfaction metrics to measure service performance Oversee asset management process, drive improvements to efficiency and accuracy Support onboarding / off-boarding employees across all corporate systems Train, coach, and mentor IT support team Partner with other IT teams (infrastructure, cybersecurity, business applications) to escalate and resolve complex issues Assist end-users as needed in resolving software and hardware issues Required Experience and Education: 7+ years relevant experience, 3+ in a team leadership role Bachelor's Degree Required Skills/Knowledge: Previous help desk experience including supervisory roles Exceptional customer service skills with a problem-solving attitude Strong organizational and time management skills with the ability to prioritize and manage multiple tasks Exceptional communication skills - able to explain complex technical concepts in clear, simple terms to non-technical users Proven ability to document procedures, maintain asset records, and create knowledge base content Team leadership and mentoring associates; team player who can collaborate in a productive fashion Strong technical proficiency with Windows, Android and iOS environments, Microsoft 365, Teams, and standard business applications Experience managing Active Directory, group policies, and identity management processes Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, wireless connectivity) Experience with endpoint management tools (i.e. SOTI, Microsoft Intune, SCCM, or equivalent) Experience with helpdesk/ticketing platforms, including configuration, automation, and analytics/reporting (i.e., ServiceNow, Jira, Zendesk, etc.) We offer a competitive salary of $95k-$110k. Excellent benefits which include medical, dental and vision. Eligibility in benefit plans begin the first of the month following 60 days of employment. Six (6) days of sick leave; two (2) weeks of vacation accrued throughout the year; nine (9) Company Paid Holidays and a 401K Plan with employer match. EOE without regard to race, color, religion, creed, affectional or sexual orientation or sex, national origin, ancestry, age, disability, genetics, veteran status, gender, gender identity, citizenship status, marital status, VEVRAA Federal Contractor.

Summary of Job: The IT Support Manager will be responsible for overseeing daily support operations, managing a team of IT support technicians, and ensuring that all technical issues are resolved promptly and efficiently. This hands-on role will support the team as needed, helping end-users in resolving hardware and software issues. This role requires strong leadership skills, a deep understanding of IT systems, and the ability to communicate effectively with both technical and non-technical staff. The ideal candidate will have a proven track record in IT support, excellent problem-solving abilities, and a commitment to delivering high-quality service. Key responsibilities include developing support policies, monitoring performance metrics, and collaborating with other departments to implement new technologies. The IT Support Manager will also be responsible for training and mentoring team members, monitoring budget spend and ensuring compliance with security protocols. This position offers the opportunity to work in a dynamic environment, contribute to the growth of the organization, and stay up-to-date with the latest technological advancements. Primary Responsibilities: Lead the internal IT support team in our day-to-day IT operations, equipment provisioning, user access management, endpoint maintenance, & contributing to the overall improvement of our IT stack Manage deployment, configuration, and lifecycle of endpoints, operating systems, and core applications (i.e., Microsoft 365, Teams, ERP systems) Manage outsourced 1st level tech support vendor/team Develop and implement support processes that drive efficiency and scalability for the team Establish and track KPIs, SLAs, and user satisfaction metrics to measure service performance Oversee asset management process, drive improvements to efficiency and accuracy Support onboarding / off-boarding employees across all corporate systems Train, coach, and mentor IT support team Partner with other IT teams (infrastructure, cybersecurity, business applications) to escalate and resolve complex issues Assist end-users as needed in resolving software and hardware issues Required Experience and Education: 7+ years relevant experience, 3+ in a team leadership role Bachelor's Degree Required Skills/Knowledge: Previous help desk experience including supervisory roles Exceptional customer service skills with a problem-solving attitude Strong organizational and time management skills with the ability to prioritize and manage multiple tasks Exceptional communication skills - able to explain complex technical concepts in clear, simple terms to non-technical users Proven ability to document procedures, maintain asset records, and create knowledge base content Team leadership and mentoring associates; team player who can collaborate in a productive fashion Strong technical proficiency with Windows, Android and iOS environments, Microsoft 365, Teams, and standard business applications Experience managing Active Directory, group policies, and identity management processes Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, wireless connectivity) Experience with endpoint management tools (i.e. SOTI, Microsoft Intune, SCCM, or equivalent) Experience with helpdesk/ticketing platforms, including configuration, automation, and analytics/reporting (i.e., ServiceNow, Jira, Zendesk, etc.) We offer a competitive salary of $95k-$110k. Excellent benefits which include medical, dental and vision. Eligibility in benefit plans begin the first of the month following 60 days of employment. Six (6) days of sick leave; two (2) weeks of vacation accrued throughout the year; nine (9) Company Paid Holidays and a 401K Plan with employer match. EOE without regard to race, color, religion, creed, affectional or sexual orientation or sex, national origin, ancestry, age, disability, genetics, veteran status, gender, gender identity, citizenship status, marital status, VEVRAA Federal Contractor.

SummaryThe Engineering Network Operations Analyst - Data & Reporting supports operational excellence through high-quality analytics, visualization, and standardized reporting that enable effective financial tracking, Long Range Forecasting, Strategic Workforce Planning, KPI management, and lean execution. This role helps build Spotfire dashboards and other visual tools, facilitates Daily Management Rhythms, supports Kaizen events, tracks action plans, and contributes to Flight Deck execution to improve Safety, Quality, Delivery, and Cost.Job Description Roles and Responsibilities Financial Analytics and Long Range Forecasting Help build and maintain models and standardized reports for monthly/quarterly financial and hours tracking, variance analysis. Partner with Finance, Operations and Doing teams to facilitate Long Range Forecasting process and identify areas for improvement and training. Strategic Workforce Planning Consolidate headcount demand/supply, skills mix, and hiring pipeline data; support scenarios and gap-to-plan analyses. Maintain workforce dashboards and cadence reporting with actionable insights. KPI Tracking and Reporting Define, validate, and publish operational KPIs with clear data lineage and calculation logic. Create automated, refreshable reports and scorecards with drill-through to root-cause views. Spotfire Dashboards and Visual Analytics Support design, develop, and sustainment of Spotfire dashboards; integrate data from systems of record, planning, HR, and finance sources. Implement standards for version control, documentation, and stakeholder training/adoption. Daily Management Rhythm (DMR) Facilitate DMR boards and huddles; ensure data timeliness, and clear actions/owners/dates. Drive problem escalation paths and close-loop action tracking. Lean, Kaizen, and Flight Deck Execution Prepare data packs and value stream visuals for Kaizen events; quantify baselines, targets, and benefits. Support standard work for metric reviews, help enable tiered accountability, and maintain action logs until sustainment. Contribute to Flight Deck execution by aligning metrics to business priorities and SQDC outcomes. Data Quality and Governance Establish controls for data accuracy, completeness, and timeliness; remediate data defects and stabilize pipelines. Document data definitions, transformations, and business rules. Required Qualifications Bachelor's degree in Engineering, Operations, Supply Chain, Business, Data/Analytics, or related field; or equivalent experience 1-3 years of experience in operations analytics, FP&A support, or business intelligence/reporting. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Desired Characteristics Proficiency with Spotfire (preferred) or similar BI tools (e.g., Power BI, Tableau) Strong SQL skills and comfort working with large datasets; experience with data modeling Solid Excel skills (pivot tables, lookups, conditional logic) Familiarity with lean principles (Kaizen, standard work, visual management) and daily management systems Strong communication skills; ability to translate complex data into clear operational insights and actions Experience with ERP data (e.g., SAP, Oracle) and HR/finance systems Python or R for analytics/automation; Git for version control Basic understanding of forecasting methods and workforce planning concepts Prior participation in Kaizen events and metric standardization initiatives Exposure to Flight Deck, Hoshin/strategy deployment, or tiered accountability systems This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes