Entry-Level Helpdesk Technician
Information technology analyst job in Kernersville, NC
We are seeking a motivated and customer-focused Entry-Level Helpdesk Technician to join our IT support team. This position is ideal for someone early in their IT career who enjoys solving problems, working in a fast-paced environment, helping people, and learning new technologies. You'll be the first point of contact for technical issues and will receive full training to grow your skills over time.
Responsibilities
Provide first-line technical support to end users via phone, email, chat, or ticketing system
Troubleshoot basic hardware and software issues
Assist with password resets, account access, and user setup
Log, track, and resolve support tickets in a timely manner
Escalate more complex issues to senior technicians when needed
Maintain accurate documentation and follow established procedures
Support setup and maintenance of laptops, desktops, printers, and mobile devices
Learn and follow best practices for system security and data privacy
Qualifications
Strong interest in IT, technology, or troubleshooting
Excellent communication and customer service skills
Ability to follow instructions and work within a structured support environment
Basic understanding of Windows/mac OS, Microsoft Office, or common IT tools (helpful but not required)
Willingness to learn new skills and ask questions
Reliable, organized, and able to manage multiple tasks
Preferred (Not Required)
CompTIA A+, IT Fundamentals (ITF+), or similar certifications
Experience with ticketing systems (e.g., Jira, ServiceNow, Freshdesk)
Knowledge of basic networking concepts
What We Offer
Full on-the-job training and mentoring
Clear career progression within IT support
Friendly, supportive team environment
Competitive pay and benefits
Systems/Network Analyst
Information technology analyst job in Winston-Salem, NC
Hiring: Technical Specialist
Duration : Full-Time
Schedule:
Work: Thu-Sat, 7 AM-7 PM
Training: Mon-Fri, 8 AM-4 PM
Strong Technical Foundations in Core Infrastructure (Mandatory)
The client needs someone who is immediately hands-on with:
Linux (Red Hat)
Windows Servers
Networking (Cisco-based)
Switch/Router/Firewall management
VMware (5.x/6.x)
These are non-negotiable skills because you will support critical systems in real-time
🔧 Key Responsibilities
Provide support for servers, network devices, mainframes, and communication systems
Conduct diagnostic tests to ensure optimal system performance
Monitor and resolve client help desk issues; escalate when needed
Test, install, and maintain communication equipment
Create documentation and provide training to Operations teams
Support WAN, IP Telephony, and customer connectivity environments
Engage with vendors, banks, payment networks and troubleshoot integration issues
Participate in disaster recovery exercises and system upgrades
Perform root-cause analysis, triage escalated issues, and maintain run-books
Support Java, WebSphere, File Transfer, and distributed financial transaction systems
✔️ Required Skills & Qualifications
Bachelor's degree or equivalent IT training
Linux, Windows, Networking (must have)
Strong experience with Cisco routers, switches, firewalls
Red Hat Linux (2+ years) in enterprise environment
Experience in distributed financial transaction processing
VMWARE 5.x/6.x, WebSphere, MQ, Windows Server
Strong SQL/DB2 knowledge
Hands-on experience with Java server-side technologies
Excellent troubleshooting, communication & documentation skills
Analyst IV IT Solutions Delivery - HR/Payroll Systems
Information technology analyst job in Salisbury, NC
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long-term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC; Scarborough, ME; Carlise, PA; Quincy, MA, and Mauldin, SC.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties & Responsibilities:
* Lead Technical SME for systems, services and applications ranging from simple to most complex for an identified functional area.
* Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization
* Responsible for leading primarily mid-to-scale projects including driving the below listed activities:
* Assist the PMO in resource management allocation and budget management associated with assigned project delivery
* Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements.
* Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes
* Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment
* Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed.
* Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes
* In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover
* Participate in Solution Implementation & Post Production Hyper Care Support
* Responsible for and drives all third level technical support for application and systems services for a specifical functional area
* Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis.
* Accountable and responsible for performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software relationships.
* Responsible for engagement with Engineers and Product Teams to ensure solution delivery and operational support needs are met and responsible for all technical engagement with senior SMEs and team
* Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through s
* Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards
* Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams
* Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability
* Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed.
Qualifications:
* Bachelor's degree in Computer Science, CIS or related (or equivalent related work experience)
* 5 or more years of experience in relevant job or field of technology. Experience in an advanced role or technical capacity. Experience, directly or indirectly, guiding, mentoring or training members in relevant technologies, capabilities or skills
* Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills
* Masters the use professional concepts and functional expertise
* Takes on mid-to-large projects from start to finish and works independently on these efforts with minimal direction required,
* Works on complex problems where analysis of situations or data requires a review of a variety of factors
* Possess an innate desire to produce quality work
* Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code,
* Exercises judgment within defined procedures and practices to determine appropriate action
Preferred Qualifications:
* Master's degree in relevant field of study
* Additional training or certifications in relevant fields of study
* Experience in Agile teams and Product/Platform based operating model.
* Experience in leading teams or advancing technical capability in teams.
* Experience in retail or grocery preferred
ME/NC/PA/SC Salary Range: $92,640 - $138,960
IL/MA/MD/NY Salary Range: $106,480- $159,720
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-Hybrid #LI-NG1
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Service Support Analyst- Junior
Information technology analyst job in Jamestown, NC
Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.
Job Description
The selected candidate will be responsible for assisting GTCC staff by supporting hardware and software installation and troubleshooting services associated with the PC refresh project. Candidate must possess the ability to install and configure PC hardware, peripherals, and software in a network environment. The resource may also be required to document technical processes. Candidates are required to work onsite at 601 East Main Street, Jamestown, NC 27282.
Specific duties for the position include:
1. Installs computer system hardware, software, and related peripherals in accordance with departmental procedures and technical manuals.
A. Installs and configures PC hardware and peripherals (printers, mice, keyboards to meet user requirements.
B. Connects/disconnects PCs and printers to the network.
C. Assigns workstation and Host names for PCs being added to the Active Directory.
D. Installs related software (Windows, applications, printer drivers) needed for proper functioning of the complete system and all interconnected devices.
E. Upgrades or repairs existing PC equipment by replacing or adding memory or hard drives, as required.
F. Develops and tests images for PCs.
2. Provide all required information to assure a complete and accurate equipment inventory.
A. Unpacks/packs computer equipment.
B. Receives, checks in, and inventories equipment. Reports all inventory transfers.
C. Records inventory information.
D. Coordinate equipment deliveries and pickups with GTCC staff.
3. Provides direct support for workstation requests and issues.
A. Responds to workstation related trouble calls.
B. Provide PC related support to end users via telephone and e-mail.
C. Troubleshoots individual PC problems resulting from SCCM pushes.
D. Updates Manage Engine tickets.
4. If needed, document technical processes and/or update existing documentation.
Qualifications
Experience installing, configuring and troubleshooting PC hardware/software.
Experience supporting laptops/docking stations.
Experience with ticketing systems (i.e. Remedy).
experience installing print devices and drivers.
Must be able to lift up to 50 lbs, climb, squat, run wires under/through furniture, install PC's on desks, remove old PC's.
Experience creating written process documentation.
Experience supporting enterprise level PC deployment projects in multiple locations.
Prior PC Refresh/Deployment Project experience.
Additional Information
Thanks and Regards,
Jane Morgan
On-Call IT Field Technician & TV Configuration - Winston Salem - Hiring
Information technology analyst job in Winston-Salem, NC
On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyIT Field Support Technician_Greensboro
Information technology analyst job in Greensboro, NC
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
Auto-ApplyIT Field Support Technician_Greensboro
Information technology analyst job in Greensboro, NC
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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t6xZgK4nBx
Systems Specialist - Fixed Term
Information technology analyst job in Greensboro, NC
**City** Greensboro **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.
ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.
We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.
**What You Will Do**
- JOB SUMMARY
Imperial is advancing its manufacturing and operations capabilities through digital transformation, process optimization, and system modernization. The Senior Analyst - Systems & Services Plays a critical role in supporting core business processes across production planning, plant maintenance, quality assurance, product lifecycle management, and industrial automation.
Reporting to the Manager, IT Business Partner for Supply Chain, this role ensures that IT solutions are designed, deployed, and maintained to support business-critical processes. The senior analyst will collaborate with cross-functional teams to deliver high-impact solutions, manage system lifecycles, and drive continuous improvement.
- WHAT YOU WILL DO
(This list is not exhaustive and may be supplemented as necessary by the Company)
· Analyze and translate business requirements into system designs that support manufacturing and operational processes.
· Support and enhance processes such as:
o Production Planning & Scheduling (e.g., MRP, BOM management, shop floor control)
o Plant Maintenance (e.g., preventive and corrective maintenance planning)
o Quality Assurance (e.g., calibration management, lab data capture, operator quality portals)
o Product Lifecycle Management (e.g., specification management, change control)
o Industrial Automation & IoT (e.g., data acquisition, SCADA integration, equipment tracking)
o Document & Compliance Management (e.g., quality documentation, EHS reporting, asset libraries)
o Workforce & Inventory Management (e.g., time tracking, warehouse control)
· Collaborate with business stakeholders to ensure solutions align with operational goals and compliance requirements.
· Provide maintenance and support for systems enabling these processes, including SAP modules (PP, PM), MES platforms, PLM tools, and integration layers.
· Ensure adherence to IT security policies, and Imperial Brands standards.
· Coordinate with internal cross-functional and external stakeholders across Manufacturing, Engineering, Maintenance, Planning, and Distribution, as well as with IT Project Management, IT Operations, and IT Service Delivery teams.
· Perform other job-related duties as assigned.
**Qualifications**
- REQUIRED MINIMUM QUALIFICATIONS:
Education and Experience:
· Bachelor's degree in Computer Science, Information Systems, Engineering, or related field with more than 8 years of IT experience.
· Experience supporting manufacturing, quality, and maintenance processes in CPG (Consumer Packed Goods) or FMCG (Fast-Moving Consumer Goods) environments.
· Familiarity with SAP, MES, PLM, and industrial automation platforms.
· ITIL Foundation certification preferred.
· Must be 21 years of age or older.
Knowledge of:
· SAP ECC or S/4HANA Production Planning and Shop Floor Control
· MES and PLM platforms
· Microsoft Office Suite and Microsoft Teams
· Cloud and integration platforms (SAP MII, BTP, MuleSoft, Azure)
· Project and service management tools (ServiceNow, MS Project, Planner)
Skilled in:
· Verbal and written communication
· Stakeholder engagement and cross-functional coordination
· Time and task management
· Reporting and governance oversight
· Problem-solving and critical thinking
Ability to:
· Communicate effectively with business and technical stakeholders
· Manage multiple priorities and workstreams
· Operate at both strategic and tactical levels
· Maintain effective working relationships across global teams
· Travel, as needed
**Work Environment and Physical Demand**
· This is a hybrid role, the candidate must be in North Carolina area and be available at the Greensboro manufacturing facility when needed.
· Requires light physical effort. Occasionally lifts or moves moderate to heavy weight objects (10-50 lbs.).
· Walks, sits, or stands for prolonged periods.
· Requires prolonged machine operation including computer and keyboard equipment.
**What We Offer**
- Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
- Dollar for dollar 401k match up to 6% and 5% annual company contribution
- 15 Company-paid holidays
- Generous paid time off
- Employee recognition and discount programs
- Education assistance
- Employee referral bonus program
- Hybrid workplace - remote / in office
- Summer hours
- Casual dress policy Monday through Friday
**Applicant Information**
This describes the essential functions of the job at the time the was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.
**ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* .
**SHARE THIS JOB**
The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position.
All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information.
ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* (Talen%74Acquisition%40%69t%67b%72ands.%63om) .
We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see our Privacy Policy (****************************************** . If you are a job applicant from California, additional information can be found on our California Applicant Privacy Notice (******************************************************* . If you have questions, contact us atprivacy@itgbrands.com (priv%61%63y@i%74gb%72ands.co%6D) .
ITS Technician
Information technology analyst job in Burlington, NC
JOB TITLE : ITS Technician
DUTIES and RESPONSIBILITIES:
Install, wire, integrate, and program the following - Poles, Cabinets, IVDS, Radar, CCTV Cameras, Encoders, Decoders, Field Switches, Lowering Devices, and all related hardware.
Skilled in various task as listed above.
Clean and prepare construction sites to eliminate possible hazards.
Control traffic passing near, in, and around work zones.
Measure, mark, and record openings and distances to lay out areas where construction work will be performed.
Following the safety rules and regulations of the Company & OSHA regulations.
Safe handling and use of all equipment assigned.
Ability to understand installation manuals for all various types of equipment (CCTV, VDS, Field Switches, Encoders, Decoders, DMS)
Good computer skills
Ability to follow directions to complete various job tasks.
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Determining the kind of tools and equipment needed to do a job, ability to operate equipment.
Driver's license required. (Must be able to meet our insurance requirements.)
Performs other related duties as assigned.
EXPERIENCE, SKILLS and ABILITIES:
Minimum 1 year experience in job related field.
Ability to work strenuously outside in all types of weather.
Ability to lift and carry up to 75 lbs. for short distances.
Ability to work on uneven terrain.
Ability to properly hear and understand or interpret verbal job site instructions and properly perform such instructions.
Must possess and maintain valid driver's license.
WORK ENVIRONMENT:
Must be able to work in all weather conditions.
Must be able to lift/move up to 50 pounds.
Benefits:
The following benefits are included on the first day of the month following your date of hire:
Health, Dental, and Vision Insurance
Basic Life Insurance & AD&D
Health Care & Dependent Care Flexible Spending Account
Short Term Disability - Long Term Disability
401(k) plan (with matching)
Paid Vacation
Paid Holidays
Lumin8 is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age , disability or genetic information . LGBTQIA, Veterans, and women friendly!
Auto-ApplyIT Manager - Warehouse Systems
Information technology analyst job in Greensboro, NC
We are seeking an experienced IT Manager - Warehouse IT Systems to oversee and support all aspects of IT infrastructure and operations within our high-volume distribution center. This role is vital to ensuring reliable performance of warehouse technologies including networking, automation systems, robotics, and full integration with Warehouse Management Systems.
The ideal candidate will have a strong background in metrics-driven analysis, systems optimization, cross-functional team collaboration, and hands-on technical support.
Key Responsibilities:
• Lead and manage day-to-day IT operations for warehouse systems and infrastructure.
• Provide application and help-desk support across a wide range of software and business systems.
• Administer servers, desktops, printers, wireless devices, phones, and related hardware/software systems.
• Collaborate with operations teams to identify system enhancement opportunities.
• Monitor system performance metrics and use data to drive optimization.
• Oversee updates, configuration, and maintenance of warehouse technologies.
• Troubleshoot technical issues and escalate to vendors when necessary.
• Ensure uptime and reliability of all critical warehouse IT systems.
• Maintain compliance with IT security, cybersecurity, and data governance protocols.
• Lead or support WMS-related projects, system upgrades, and rollouts.
• Perform system monitoring, log analysis, and verify backup processes.
• Research and recommend new technologies and infrastructure improvements.
• Evaluate and maintain data security measures; respond to and investigate security incidents.
• Analyze business processes and assist with developing/improving SOPs.
• Perform other duties as assigned by Administration.
Qualifications:
• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• 8+ years of IT systems management experience in a distribution or warehouse environment.
• Hands-on experience with warehouse automation and robotics.
• Proven ability to work collaboratively with operations and cross-functional teams.
• Strong communication, leadership, and vendor management capabilities.
• Metrics-driven with solid analytical and decision-making skills.
Required Skills & Competencies:
Technical Expertise
• Strong knowledge of enterprise IT systems and infrastructure.
• Proficient with Active Directory, Group Policy, DNS, DHCP.
• Skilled in VMware platforms and virtual infrastructure management.
• Zebra printers, wireless scanners and barcode scanner support experience.
• Solid experience in supporting WMS, WES, and MHS is required
• Advanced knowledge in Wi-Fi network configuration and troubleshooting.
Core Competencies
• Adaptability & Stress Management: Effective under pressure in dynamic environments.
• Network Security & Compliance: Deep understanding of security protocols and regulatory compliance.
• Preventive Maintenance: Proactive maintenance approach to minimize downtime.
• Analytical & Strategic Thinking: Ability to interpret data and make strategic decisions.
• Communication & Presentation: Clear communicator with strong documentation and presentation skills.
• Problem Solving: Skilled in diagnosing complex issues and delivering sustainable solutions.
IT Manager - Warehouse Systems
Information technology analyst job in Greensboro, NC
Job DescriptionDescription:
We are seeking an experienced IT Manager - Warehouse IT Systems to oversee and support all aspects of IT infrastructure and operations within our high-volume distribution center. This role is vital to ensuring reliable performance of warehouse technologies including networking, automation systems, robotics, and full integration with Warehouse Management Systems.
The ideal candidate will have a strong background in metrics-driven analysis, systems optimization, cross-functional team collaboration, and hands-on technical support.
Key Responsibilities:
• Lead and manage day-to-day IT operations for warehouse systems and infrastructure.
• Provide application and help-desk support across a wide range of software and business systems.
• Administer servers, desktops, printers, wireless devices, phones, and related hardware/software systems.
• Collaborate with operations teams to identify system enhancement opportunities.
• Monitor system performance metrics and use data to drive optimization.
• Oversee updates, configuration, and maintenance of warehouse technologies.
• Troubleshoot technical issues and escalate to vendors when necessary.
• Ensure uptime and reliability of all critical warehouse IT systems.
• Maintain compliance with IT security, cybersecurity, and data governance protocols.
• Lead or support WMS-related projects, system upgrades, and rollouts.
• Perform system monitoring, log analysis, and verify backup processes.
• Research and recommend new technologies and infrastructure improvements.
• Evaluate and maintain data security measures; respond to and investigate security incidents.
• Analyze business processes and assist with developing/improving SOPs.
• Perform other duties as assigned by Administration.
Qualifications:
• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• 8+ years of IT systems management experience in a distribution or warehouse environment.
• Hands-on experience with warehouse automation and robotics.
• Proven ability to work collaboratively with operations and cross-functional teams.
• Strong communication, leadership, and vendor management capabilities.
• Metrics-driven with solid analytical and decision-making skills.
Required Skills & Competencies:
Technical Expertise
• Strong knowledge of enterprise IT systems and infrastructure.
• Proficient with Active Directory, Group Policy, DNS, DHCP.
• Skilled in VMware platforms and virtual infrastructure management.
• Zebra printers, wireless scanners and barcode scanner support experience.
• Solid experience in supporting WMS, WES, and MHS is required
• Advanced knowledge in Wi-Fi network configuration and troubleshooting.
Core Competencies
• Adaptability & Stress Management: Effective under pressure in dynamic environments.
• Network Security & Compliance: Deep understanding of security protocols and regulatory compliance.
• Preventive Maintenance: Proactive maintenance approach to minimize downtime.
• Analytical & Strategic Thinking: Ability to interpret data and make strategic decisions.
• Communication & Presentation: Clear communicator with strong documentation and presentation skills.
• Problem Solving: Skilled in diagnosing complex issues and delivering sustainable solutions.
Requirements:
Medical Sr. IT Technical Specialist 336
Information technology analyst job in Burlington, NC
This full time position is responsible for the design, development, deployment, and support of IT Security solutions pertaining to web application security, user and access management, identity provisioning and management, web services security integration, identity federation services and act as the subject matter expert for the integration of current and future applications into LabCorp's security framework. On-call and weekend work will be required as needed.
Key areas of responsibility:
Design, develop, deploy and support security solutions to provide secure, single sign-on for our existing and new web based applications.
Design, develop, deploy, and support identity and access management solutions using our identity and access management solution.
Partner with the network and web team to provide deployment and respond to product support issues
Partner with the enterprise architecture and development teams to provide subject matter expertise as it pertains to integration with our web security as well as our identity and access management solutions.
Qualifications
High School Diploma or BS or Equivalent Work Experience
Communication Skills
MS Office Suite Experience
User Identity and Security Architecture and Design
LDAP and User Directories such as Microsoft Active Directory, Novell eDirectory, Sun One
CA SiteMinder, CA Identity Manager
Web Servers (IIS, Apache)
Application Servers (SQL, DB2, Oracle)
Programming XML, Java, ASP, JSP, .NET
Operating Systems: SuSE Linux, RedHat, and Windows
Novell Identity Manager Experience
Integrating CA IDM with NIX platforms, and IBM RACF
Team Leadership Skills
Additional Information
TO BE CONSIDERED FOR THIS POSITION IMMEDIATELY (Email ALL OF THE FOLLOWING as an attachment)
1.) RESUME, (REQUIRED)
2a.) HIGH SCHOOL DIPLOMA or GED, (REQUIRED)
2b.) DEGREE (REQUIRED)
3.) COVER LETTER, (REQUIRED)
4.) Vaccination records of the last year TB AND HBV (IF YOU HAVE THIS)
All applications failing to follow these instructions will be deleted BEFORE consideration.
IT Servicing NGS Product Summer Intern
Information technology analyst job in Greensboro, NC
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
About This Internship
Arch's internship program offers students a unique opportunity to gain hands on experience in the insurance industry. It provides challenging learning experiences that serve as a foundation for interns to explore their career choices and to develop professional skills. Working alongside some of the most talented members of the specialty insurance industry, interns will gain relevant expertise in various aspects of the field, participate in learning activities and receive ongoing feedback.
About This Role
Support the CONNECT servicing portal and Spark UI applications used by Arch MI customers and internal business teams.
Perform servicing functions such as loan boarding, loan updates, service transfers, cancellations, and cash management.
Enhance features of the Spark application using Java, Spring Boot, and Angular to meet business team requirements.
Collaborate on infrastructure components including Azure ARO (OCP), Kafka, AMQ, DataGrid, Qlik, MS SQL Server, MongoDB, DB400, Dynatrace, Splunk, and OpsGenie.
Troubleshoot and optimize application performance using monitoring tools like Dynatrace and Splunk.
Assist in integrating data sources and services to support scalable and reliable servicing operations.
Qualifications
Actively completing a graduate degree in Computer Science, or relevant program.
Minimum 3.0 GPA or higher.
College level - Graduate student, with graduation dates ranging from December 2026 - May 2027.
Proficiency in Java, Spring Boot, and JUnit required.
Experience with Typescript and Angular preferred.
Entrepreneurial spirit along with the desire to be a continuous learner.
Team player who collaborates effectively.
Self-starter who can work independently and deal effectively with multiple tasks/priorities in a fast-paced environment.
Location & Work Arrangement
The program dates are June 1, 2026 - August 7, 2026.
This position is classified as a hybrid position. You will work 2 days onsite and 3 days from home.
This position is located in Greensboro, NC.
Relocation and housing assistance is not provided for this role.
Timeline
Arch internship positions will be posted from October 2025 and will be unposted when filled.
Pay
For individuals assigned to or hired to work in Greensboro, NC, the hourly rate is $26-28 as of the time of posting. The breadth in the range exists to accommodate students in specialized programs such as actuarial candidates and graduate students. Any actual rate offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, along with the education & qualifications of the candidate. The above range may be modified in the future. Intern position is eligible for select Arch benefits.
#LI-KK1
$25 - $28 per hour
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
14500 Arch U.S. MI Services Inc.
Auto-ApplyIT Technician - Trackside
Information technology analyst job in Mooresville, NC
Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position.
Responsibilities
Travel with and support the team to at-track events and testing facilities.
Setup/monitor/teardown trackside IT systems at all race & test events.
Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment.
Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions.
Analyze trends to prevent future problems and implement failover options.
Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes.
Ability to wire and test network and coax wires.
Ability to diagnose radio and antenna issues.
Additional duties may be assigned.
Qualifications
2-4 years of Systems Administration experience.
Associates degree in engineering or technology-related field, or comparable work experience.
Ability to lift 40-plus pounds without restrictions.
Ability to work weekends and travel as required; mostly race weekends with some weekday travel required.
Exceptional level of organization and attention to detail.
Ability to work in high-pressure situations and with minimal supervision.
Self-starter and highly motivated to succeed.
Excellent customer service skills.
A+ Certification required within 90 days of start date.
This position is subject to periodic drug screenings during employment per sanctioning body guidelines.
Auto-ApplyInformation Technology Specialist
Information technology analyst job in Mooresville, NC
Corvid's Information Technology team provides high-level technology services to the engineers and researchers driving Corvid's innovative engineering solutions. This Tier II/III like position provides customer facing support for Corvid staff - requiring hands-on technical expertise to quickly resolve tickets related to hardware, software, network/voice connectivity issues, and a variety of other requests. The Specialist in this role should be able to successfully identify (and define) the problem, provide resolution (if possible), escalate to appropriate expertise if needed, and deliver communication back to the customer as well as the IT groups working the ticket.
This onsite position assists remote as well as onsite users with desktop support, computer lab support, and various other IT hardware in use across Corvid's enterprise. Candidate will provide timely reporting of IT operations, work order statuses/metrics, and IT inventory as needed. The role will also be responsible for routine maintenance and upgrades for desktop hardware as well as hardware that supports various labs in Corvid managed facilities.
Typical tasking will include:
Provisioning of user, account, and systems as well as software installation/deployment, password resets, permissions and other routine IT requests
Initial management of incoming tickets, including initial investigation (and quick resolution if possible), escalation, documentation, and communication of final resolution
Actively engage customers and internal IT staff to help identify, prevent, and mitigate challenges as well as identify opportunities to improve efficiency in operations
Create and maintain documentation related to tickets and projects - ensuring efficiency, knowledge transfer, and standardization of operations (including problem resolutions)
The IT Specialist is ultimately the face to our internal customers, providing prompt resolutions and supporting Corvid engineers and scientists as they develop next generation solutions for our external customers.
Requirements:
Candidate must be a U.S. citizen and meet eligibility to obtain (and maintain) a Secret clearance (Top Secret clearance is a plus)
Position requires a Bachelor's Degree in a related discipline or at least 2 years of relevant help desk experience
Candidate must demonstrate expertise at the Tier II or III support level in some of the following areas: computer hardware and operating systems, Active Directory, Windows 10/11, Linux, working knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN)
Strong communication skills - ability to process, document, and explain technical concepts clearly and effectively
An understanding of basic IT security principles and access-control best practices will be required
About Corvid:
Corvid Technologies is an engineering firm specializing in using high-fidelity, computational modeling and simulation to analyze, design, and manufacture products for aerospace, DoD, and commercial customers. We offer a fast-paced and flexible work environment that encourages creativity and collaboration. Our team works on difficult, cutting-edge technical challenges using state-of-the-art technologies and resources.
We value our employee-owners and in addition to providing challenging work opportunities and competitive pay, Corvid believes in providing a strong benefit package that provides value to our team members at all stages of their career.
Our benefits include:
Employee Stock Ownership Plan via our generous 401(k) Matching
Medical Insurance via Blue Cross - including a PPO and High-Deductible offering (with company HSA contribution)
Paid Time Off (PTO) based on years of industry experience (not tenure)
Career Development and Continuing Education opportunities
Company provided life, long-term, and short-term disability insurance
Incentive opportunities to reward strong performance and corporate growth
Attractive corporate facilities that include Lake Norman access, kayaks, paddle boards, pickleball courts, grills, and more
2026 Summer Internship - Information Security
Information technology analyst job in Winston-Salem, NC
The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange.
About Operations & Technology:
The Operations & Technology (O&T) Organization provides the management and development of TCH Payment Systems and strategic alignment with business initiatives to achieve success. Operational excellence is the key driver to performance in an industry that has increasingly become more competitive and data-driven. O&T core functions include Enterprise Architecture, Technology Innovation, Systems Development, Systems Infrastructure, and Client Delivery.
This role will support our
Information Security
team. The person in this role will have the opportunity to help manage the Identity Access Management Program, develop cyber security strategies and roadmaps, report metrics to senior leadership, and conduct awareness training of cyber risks.
About TCH O&T Summer Internship Program:
TCH O&T Summer Internship Program is an 8-week experience for rising college juniors and seniors interested in the field of computer science and engineering. Interns will be located in either New York City or Winston-Salem, North Carolina. Over the course of the 8-week program, interns will have the opportunity to learn about the payments industry, as well as the role of TCH in the industry, and the platforms, technologies and applications developed and supported by O&T. While working within one of our core O&T departments, each intern is assigned a hands-on project, which culminates in a presentation to O&T senior leadership. Opportunities for the 2025 Summer Internship Program will have a focus on, but not limited to, the following capabilities:
Data Science, business intelligence, payment analytics, cloud engineering, proof-of-concept programming
Platform engineering and systems infrastructure support, automation, operating system support, system access, tooling
ClearPath MCP development, learning and utilizing a variety of mainframe programming languages such as ALGOL, COBOL, and WFL, while working with the Software Development Life Cycle (SDLC) process
Coding within a variety of tools, applications, frameworks such as python, java, .net, C++, windows, AWS cloud, etc. to support our payment rails
Quality Engineering, release and change management, risk and control management
Skills, Experience and Qualifications Required:
Currently enrolled, rising junior or senior, pursuing a B.S. degree program in Computer Science, Engineering, Data Science, Mathematics, or equivalent degree/major with a 3.0 GPA or higher
Experience working with one or more programming languages, such as Python, Java, SQL, C++; experience with Microsoft Office Suite also required
Strong analytical, organizational, and problem-solving skills
Must be 18 years or older
Functional Skills:
Ability to learn quickly and apply new concepts
Flexibility in adapting to various assignments and supporting team goals
Strong written and verbal communications skills
Energetic and eager to tackle new projects and ideas
Ready to apply classroom learning to a real-world environment
IT Systems Support
Information technology analyst job in Mocksville, NC
Reeb is one of the largest distributors of custom Millwork products on the East Coast. The secret to Reeb's success is no secret at all, we simply work harder for our customers. We're not tied to shareholders and spreadsheets. We're a family owned business that has weathered the storms, both literally and figuratively, along with our partners for over 100 years, and we're stronger than ever. We understand the decisions owners in our industry face everyday and earn your business by stocking more products, offering shorter lead times, more options and better support. Reeb hires the best, and they go to work for you, everyday. When you need to reach us, there's always more than a single point of contact anytime of the day or year.
Check us out at ************
Job Description
POSITION SUMMARY
This position is responsible for planning and maintaining the health of the company's information technology infrastructure, specifically related to personal computing. The position is responsible for ensuring that personal computing hardware and software are running smoothly and effectively in support of business operations and applications software. This position works closely with system administrators and takes direction on projects and duties from the IT Infrastructure Lead.
Reviews analyzes, evaluates and maintains an organization's personal computing systems, which include:
Desktop computers, laptop computers, and thin clients
Office support equipment - printers and fax machines
Mobile devices - handheld computers, tablet computers, barcode scanners, mobile printers, and mobile telephones
Specialty equipment - label printers and in-vehicle computers
Structures and maintains the IT Personal Computing service provisioned to all locations
Establishes personal computing service levels that meet/exceed business requirements
Manages personal computing infrastructure to achieve agreed service levels
Manages and maintains the IT asset management system
Provides and facilitates customer training of the personal computing features and functionality.
Provide Level 2 Help Desk Support and desk-side assistance
Insure Help Desk documentation is current and up to date
Liaison between Reeb and outside service providers
Ensure infrastructure service levels are agreed on with business leaders and consistently met - Provide monthly reports on success in meeting them, including identification of failures and what will be done to avoid them in the future
Assists in the development and maintenance of personal computing keeping systems to current patch levels and proper anti-virus software
Tests and evaluates personal computing systems to eliminate problems and make improvements.
Administers and documents the lifecycle of personal computing equipment, including deployment, maintenance, and scheduled replacement
Identifies and keeps critical personal computing spare parts on-site to minimize hardware outages
Maintains documented up-to-date inventory of all personal computing hardware, and systems software
Leads support or participate in projects which rely on or affect the personal computing system
Follows company procurement policies and practices in obtaining favorable terms for personal computing products and services obtained from external vendors
Ensures the security and protection of personal computing systems and equipment
Participates in after-hours support as needed
Qualifications
Possess current knowledge of IT Personal Computing technologies, including Windows, Thin Client and Terminal Services technologies, Personal Productivity software, Personal Computing hardware, Ethernet and wireless local area networks, cellular phone systems, Mobile Computing, barcode symbologies
1-3 years' experience with Microsoft Windows and related experience with Personal Computing hardware, including setup, configuration, and patch management.
Strong interpersonal skills, including ability to communicate effectively with colleagues at all levels, as well as external vendors
Demonstrated ability to plan for and achieve desired results
Additional Information
All your information will be kept confidential according to EEO guidelines.
Systems Analyst
Information technology analyst job in Winston-Salem, NC
A leading manufacturer of high-performance composites for aerospace, defense, and automotive applications is seeking an experienced Systems Analyst to support its manufacturing operations. This role will oversee the administration, maintenance, and enhancement of the Epicor Kinetic ERP system, ensuring it effectively meets business and operational needs. The ideal candidate will have a strong background in manufacturing systems, user support, and ERP system optimization.
Key Responsibilities:
ERP System Administration:
Manage and maintain the Epicor Kinetic ERP system, ensuring system reliability and performance.
Handle user management, security configurations, Windows server maintenance, SQL server management, and software upgrades.
Ensure system updates align with business objectives and compliance requirements.
User Support & Training:
Provide end-user training and technical support to optimize system usage.
Troubleshoot system issues and implement solutions to improve efficiency.
Document system configurations, processes, and user guidelines.
System Customization & Reporting:
Develop system enhancements and customizations to align with business needs.
Create and maintain reports using Business Activity Queries (BAQs), SSRS, and other reporting tools.
Ensure data integrity and accuracy for business decision-making.
Compliance & Security:
Assign and manage user roles and permissions to control data access.
Conduct system audits to ensure compliance with security protocols and regulatory requirements.
Qualifications:
Required:
Minimum 5 years of experience in a manufacturing environment with a strong understanding of production processes and ERP systems.
At least 5 years of hands-on experience with Epicor ERP systems (preferably Epicor Kinetic) and related tools such as QuickShip, BarTender, ECM, DMT, BPMs, BAQs, and Dashboards.
Strong analytical and problem-solving skills with a track record of troubleshooting technical issues.
Preferred:
Masters degree in Information Technology, Computer Science, or a related field.
Experience with compliance-related modules such as Creative A&D.
Residency in or near the Triad NC area.
Reporting Structure:
Reports directly to the IT Director.
No direct supervisory responsibilities.
Compensation & Benefits:
Competitive salary based on experience.
Comprehensive benefits package including medical, dental, life, and disability insurance.
401(k) retirement plan with a 4% company match.
Qualified candidates must be U.S. citizens and eligible to obtain a Secret Security Clearance. This position offers an opportunity to work in a dynamic, high-tech environment with cutting-edge manufacturing technologies.
IT Network Administrator II
Information technology analyst job in Winston-Salem, NC
Position Classification Title IT Network Support Professional, Network Administrator FLSA Exempt Position Class 89579 Join the Ramily! Winston-Salem State University (WSSU) is committed to providing a robust and secure technological environment supporting our academic excellence and social impact mission. We seek a skilled and proactive IT Network Administrator to join our team. This critical role is responsible for the installation, monitoring, troubleshooting, and support of the campus networking infrastructure, including all hardware, telecommunications systems, Wi-Fi and cable TV communications, firewalls, and internet connectivity.
Key Responsibilities:
* Installation, Monitoring, and Management of Components:
* Provide installation, configuration, troubleshooting, monitoring and management for network components, telecom connectivity, data center connectivity and systems, outside vendor systems, and security and access components.
* Diagnose and resolve communication and connectivity problems.
* Provide support for network communications infrastructure for entities communicating with campus users via the internet or campus adjacencies.
* Contribution to Specialized Infrastructure:
* Analyze metrics, results of systems testing, networking syslog reports, outage reports, and network performance reports to improve performance, seamless access, and security capabilities.
* Present completion and evolution of work including proper inventory, documentation of trouble tickets, work evolutions, capacity planning, and expansion methodologies.
* Support of Project Management and Timely Service:
* Assist in developing project plans and scheduling work.
* Coordinate with vendors and schedule testing and implementation phases.
* Analyze project requirements, interpret user needs, and apply them to design specifications.
* Update project partners on the impact of new data and adapt to the best method of implementation as necessary.
* Serve as a technical point of contact for network capacity planning and expansion efforts.
* Consultation and Collaboration:
* Communicate professionally and efficiently regarding system changes, outages, planned upgrades, or problem evolutions to appropriate personnel.
* Provide technical assessments, recommendations, and training on technology needs and documents to campus end-users.
* Coordinate with department users, IT colleagues, vendors, and other technical personnel to provide support and resolve technical problems.
What You'll Bring:
* Expertise in network installation, configuration, and management.
* Strong problem-solving skills with the ability to provide direct support to campus end-users.
* Experience in managing telecommunications systems and associated software.
* A commitment to maintaining high network performance, security, and reliability standards.
Why WSSU? At WSSU, you'll be part of a vibrant community dedicated to innovation and excellence. As the IT Network Administrator, you'll play a crucial role in ensuring that our technological infrastructure supports our mission and the needs of our students, faculty, and staff. Your work will help maintain a secure, connected environment where education and research thrive.
Position Information
Position Number 211265 Working Position Title IT Network Administrator II Building and Room No.
Elva Jones Computer Science Building, Room 1218
Appointment Type Permanent Full-Time If Time Limited. No Appointment Length. 12 months
Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies Emergency Normal Work Schedule
8-5 M-F
Department Required Skills
Education and Experience:
* Bachelor's degree in Information Technology, Computer Science, or a related field and a minimum of two (2) years of hands-on experience in networking, OR
* Minimum of five (5) years of progressive experience in a networking-focused role without a degree in IT.
Technical Proficiency:
* Working knowledge of network communications and topologies such as LAN/WAN, Ethernet, and Optical Networking.
* Experience with installing, configuring, and managing network routers, switches, firewalls, wireless access points, controllers, DNS/DHCP services, and network access control (NAC) systems.
* Familiarity with fiber optic and structured cabling systems, ISP connectivity, and data center or server connectivity.
* Exposure to or hands-on experience with Cisco networking equipment is required
* Demonstrated experience configuring and managing enterprise or higher education network switches, including VLAN segmentation, port configurations, and firmware updates.
* Strong understanding of IP networking principles, routing, subnetting, and network security fundamentals.
* Proficiency with network monitoring and diagnostic tools for identifying and resolving connectivity issues.
* Experience in structured cabling, wireless networking, and supporting telecommunications systems.
* Proven ability to manage and coordinate technology projects from planning through implementation, ensuring adherence to timelines and standards.
* Effective communication and collaboration skills, with the ability to provide direct end-user support for network-related needs.
* Ability to document network configurations, procedures, and troubleshooting steps in alignment with departmental and compliance requirements.
Preferred Years Experience, Skills, Training, Education
Skills:
* CCNA certification or equivalent Cisco training is strongly preferred.
* Experience with network monitoring tools, logical topology design, and support of communication systems such as PBX, VoIP, or card access infrastructure.
* Familiarity with vendor technologies such as Cisco, Palo Alto, Avaya, Dell, APC, or Tripp Lite.
* Experience supporting or managing network infrastructure in a Higher Education or University environment is highly desirable.
* Knowledge of supporting connectivity for enterprise systems such as ERP, hosted platforms, or cloud-based applications is a plus.
Required License or Certification Valid US Driver's License No Commercial Driver's License Required No Physical Required No List any other medical/drug tests required
Posting Details
Posting Details
Internal Posting Only No Time Limited Position No Appointment Length Salary Commensurate with education and experience Open Date 12/12/2025 Close Date 12/22/2025 Open Until Filled No Special Instructions Summary
Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note:
* A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
* If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants.
* Salary will be determined based on competencies, equity, budget, and market considerations.
* Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
* Failure to complete the application completely may result in you not being considered for the vacant position.
* Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
* If you have general questions about the application process, you may contact Human Resources at ************. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call ************.
Information Technology (IT) Internship (Summer 2026)
Information technology analyst job in Mooresville, NC
MacLean-Fogg is a global manufacturing company with more than 100 years of innovation and excellence. Guided by our core values-Integrity, People, Customers, and Stewardship-we continue to build on a century-long legacy while driving the future of manufacturing. Our diverse businesses serve the automotive, industrial, and other critical industries, creating an environment where talent thrives, creativity flourishes, and collaboration drives success.
Location: Multiple U.S. Locations - View all locations Program Duration: Summer 2026 (10 Weeks) Pay Range: $18-$25 per hour (based on location, experience, and academic level)
Program Overview
Our Summer Internship Program offers real-world exposure to IT systems, applications, and infrastructure while contributing to meaningful projects from day one. Over 10 weeks, you will gain:
Hands-on experience in enterprise technology and digital solutions.
Mentorship and guidance from experienced industry leaders.
A professional network across functions and facilities.
Career-ready technical and professional skills.
When applying, you will be prompted to select all MacLean-Fogg locations where you are interested in being considered.
What You'll Do
As an Information Technology Intern, you will:
Assist with system administration, troubleshooting, and IT support.
Support projects in areas such as cloud computing, cybersecurity, networking, or ERP systems.
Participate in software/application testing and documentation.
Contribute to data management, reporting, and process automation initiatives.
Complete a capstone intern project and present results to leadership.
Qualifications
We're seeking motivated students who are ready to learn, grow, and contribute:
Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, or related field.
Minimum 3.0 cumulative GPA (on a 4.0 scale).
Familiarity with Microsoft Office 365, networking, programming, or database concepts preferred.
Strong analytical, problem-solving, and communication skills.
Collaborative mindset with a willingness to take initiative.
Ability to work on-site at one of our locations for the duration of the program.
Compensation & Benefits
Competitive hourly pay.
Skill development through hands-on learning.
Structured mentorship and feedback.
Networking opportunities with peers and professionals.
Experience presenting to leadership at program completion.