Technical Support Professional
Information technology professional job in Solon, OH
We're looking to add a Technology Support Professional to our growing team.
Responsibilities
• Provide world-class service to our customers via phone, email, and chat for hardware and software products.
• Develop and improve your knowledge of our products and related technologies, including networking, authentication, hosted applications, and database.
• Possible travel to customer sites for site surveys and implementations.
• Special projects related to product support.
We'd like to speak with you if you have:
• Experience in a technical support or IT management role.
• A "whatever it takes" attitude about customer service.
• The desire to work someplace special, with talented and motivated colleagues.
• Experience with cloud management or Microsoft Azure
A great place to work
• We're a small company where you can really make a difference
• Great co-workers
• Advancement opportunity
• World class benefits
• Unsurpassed medical, dental, and vision coverage
• 401(k) program with match
About TimeKeeping Systems
Why is the average employee tenure at Guard1 over ten years? It's because we give our team a great place to work, a great group of colleagues to work with, and a great product that they can believe in.
Our company goals are simple - taking care of our customers, taking care of our employees, and earning a profit - in that order. We believe in giving our team members the trust and resources they need to succeed. One way we take care of our people is a great benefit program, with healthcare, dental, vision, disability, and 401(k) with match.
We are the leader in our industry and we are investing in growth. We are a small passionate company, where everyone makes a difference, every day. This is an opportunity for an exceptional individual to join our team. If you have the superior talent and skills we're looking for, we want to speak with you!
Help Desk Support Technician
Information technology professional job in Seville, OH
Title: Support Desk Technician I
Duration: 12 Months Contract
Entry-level to mid Support Desk role focused on front-line IT support for bank associates.
Key Responsibilities
Answer Service Desk calls/emails; create and manage tickets (first-call resolution focus)
Troubleshoot workstation hardware/software; escalate to Tier 2/3 as needed
Perform basic preventive maintenance on PCs, printers, peripherals
Place service calls with vendors
Support AD password resets and basic user admin
Key Skills
Exceptional customer service, verbal and written communication
1-2 years IT support or A+/MS certification
Experience with Windows desktop OS, Active Directory, basic hardware
Strong documentation, analytical, and problem-solving skills
Must adhere to banking compliance standards (BSA/AML/OFAC, etc.)
Digital & IT SAP FICO Specialist
Information technology professional job in Akron, OH
JSG is hiring a Digital & IT SAP FICO Specialist either in Cleveland or Akron, OH.
Must be a US Citizen
Act as the subject matter expert to projects on SAP FICO functional modules in the role arena and advise what the art of the possible is.
Elicit requirements using interviews, process reviews, shadowing, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task & workflow analysis. This will either be as an individual SAP Subject Matter Expert or in conjunction with a Business Analyst.
Critically evaluate information gathered from multiple sources, reconcile conflicts, identify, and close gaps, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
Proactively communicate and collaborate with external and internal customers to analyze information needs and SAP functional requirements and deliver appropriate artefacts on standard templates, including but not limited to Process Flows, Technical Design, Solution Design, User Stories, Use Cases, GUI Screen and Interface designs.
Interpret customer business needs and translate them into application and operational requirements.
Act as the liaison between the customer community and the SAP application teams regards SAP capability.
Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability, functionality and performance needs.
Implement and deploy SAP template solution to achieve defined business goals to design, maintain, deploy solution for Finance and controlling component and cross functional components such as production planning, procurement etc.
Owns and manages the design, documentation and implementation of processes and process improvements in conjunction with process owners, Super Users, SAP functional specialists and third-party as part of the SAP CoE. Initiates continuous improvements activities to increase the efficiency of the business information systems and meet global business objectives.
4-year University / College Degree and relevant technical / business certifications
Five or more years' experience in Information Technology
Experience in security best practices and compliancy requirements for area of expertise
A minimum of 5 years SAP full cycle implementation experience in Financial Accounting, Controlling and Management Accounting as well as support experience.
Experienced SAP finance and controlling subject matter expert who is able to engage with business, extract business requirements and configure SAP solutions.
Must have worked in customized processes and SAP Template solutions within the SAP arena.
Must have worked in RICEFW developments, exposure to BAPI, Integration, User exits.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse stakeholder group including executives, managers, business process owners and subject matter experts.
Good appreciation of systems design and SAP configuration.
Working knowledge of appropriate legislation, accounting standards, including the Data Protection Act, DFARS and ITARS.
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Information Technology Support Specialist
Information technology professional job in Independence, OH
Corporate IT Support - Onsite 5 days a week - Cleveland area
Capstone is seeking an experienced on-site Corporate IT Support professional to take responsibility for providing technical assistance to computer system users. The position involves communicating, monitoring and resolving user support requests either on-site or remotely. This role relies on experience and judgment to accomplish goals and service client requests in a timely fashion. This is a full-time, exempt position with comprehensive benefits in a casual business environment.
Essential Functions:
Respond to user support requests submitted through ticketing system, email or phone within expected response times.
Setup, install, maintain, manage and repair, server and desktop hardware, network equipment, mobile devices, printers and peripherals.
Create and manage user accounts and permissions within Active Directory.
Install and update company approved software and operating systems
Provide end user support and best practice use of Windows 11, IOS, Office 365 and other business applications.
Provide entry level cybersecurity support, guidance and training.
Build and foster relationships with internal employees, vendors and team members.
Other duties as assigned.
Skills and Experience Requirements:
Two plus years of related work experience.
Knowledge of computer hardware and networking support.
Experience with using and supporting Microsoft Operating Systems, Office 365 Applications, Active Directory and business applications.
Excellent interpersonal and customer relations skills.
Benefits:
Competitive salary.
Paid Time Off and Holidays.
Comprehensive Benefits Plans (Medical, Dental, Life, Vision, and Disability Insurance).
401(k) retirement plan with company match.
Information Technology Support Specialist
Information technology professional job in Medina, OH
We are seeking a skilled and customer-focused IT Support Specialist to join the on-site technical support team of one of our international clients. The ideal candidate will be responsible for providing hands-on assistance to employees with hardware, software, and network-related issues, ensuring smooth day-to-day IT operations.
Key Responsibilities:
Provide on-site technical support for desktops, laptops, mobile devices, printers, and other peripherals.
Troubleshoot and resolve hardware and software issues in a timely manner.
Install, configure, and maintain operating systems and applications.
Assist with network connectivity issues and basic server support.
Set up and maintain user accounts, permissions, and access rights.
Document support requests, resolutions, and maintain accurate records in the ticketing system.
Collaborate with other IT team members to escalate and resolve complex issues.
Support onboarding and offboarding processes, including equipment setup and recovery.
Maintain inventory of IT equipment and supplies.
Ensure compliance with company IT policies and security protocols.
Qualifications:
Associate or Bachelor's degree in Information Technology, Computer Science, or related field.
2+ years of experience in IT support or help desk roles.
Strong knowledge of Windows and mac OS operating systems.
Familiarity with Microsoft 365, Active Directory, and basic networking concepts.
Excellent problem-solving and communication skills.
Ability to work independently and manage multiple tasks.
Customer service-oriented with a proactive attitude.
Preferred Skills:
Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk).
Basic understanding of cybersecurity principles.
Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus.
Working Conditions:
This is a fully on-site role
Primary work site will be Medina, OH. If necessary, up to once a week, support will be provided at Tiffin, OH.
May require occasional lifting of equipment and travel between office locations.
IT Site Support Analyst
Information technology professional job in Cleveland, OH
Akkodis has an exciting job opportunity with a client looking to add a skilled IT Site Support Analyst job to help with troubleshooting and resolving user issues surrounding Windows 10, Office 365, Printer & PC, and other software & hardware related issues. We are looking for someone with good communication & customer service skills as well as a strong ability to troubleshoot and resolve technical issues in-person. In addition to supporting end-users, you will also help with project work to help set up new employee work stations, re-image laptop & desktop computers and more.
The person we are seeking must have reliable transportation to get to and from the facility. There will be a requirement to support multiple facilities in the Cleveland area.
This is a long-term contract opportunity fully on-site based out of Cleveland, Ohio. Target compensation for the role is $25.00 - $30.00 per hour, potentially more for the right person.
Job Responsibilities for the IT Site Support Analyst Job:
You will support a wide range of issues from network connectivity, printer & PC issues, A-D, re-image desktop and laptops and set up new machines.
Provide a combination of help desk and desktop support in an in-person environment.
Configure PC's for new employees, troubleshoot existing machines.
Job Qualifications for the IT Site Support Analyst Job:
Associates degree in computer information systems or related field; or 3-5 years equivalent work experience and or an equivalent combination of education, training, and experience in the following:
Experience with Microsoft desktop and web administrator consoles operating systems and Microsoft based desktop applications.
Strong working knowledge of a range of desktop diagnostic and troubleshooting utilities and practices.
Employment Type: Long-term contract
Compensation Range: $25.00 - $30.00 per hour + benefits
Location: On-site, Cleveland, Ohio area
If you are interested in this IT Site Support Analyst role please click APPLY NOW. For other opportunities available at Akkodis go to ****************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **********************************************
Service Desk Technician
Information technology professional job in Shaker Heights, OH
We're seeking a jack-of-all-trades Service Desk Analyst who is interested in a contract to hire opportunity with our client in Shaker Heights. This will be working onsite M-F. The Hiring Team is targeting someone who is passionate about solving problems, eager to learn, and ready to get hands-on with a wide range of technologies. This role is perfect for someone who enjoys variety in their day-to-day work and takes pride in being the go-to person for all things tech.
Required Skills & Experience
Technical Troubleshooting: Strong ability to diagnose and resolve hardware, software, and network issues across various platforms (Windows, mac OS, mobile devices).
Hands-On Mentality: Willingness to physically set up, configure, and repair devices and peripherals as needed.
Versatility: A true jack-of-all-trades-comfortable switching between tasks, tools, and technologies.
Customer Service Orientation: Excellent communication skills and a helpful attitude when supporting end users.
Adaptability: Ability to learn quickly and handle unfamiliar systems or challenges with confidence.
Time Management: Capable of prioritizing tasks and managing multiple support requests efficiently.
Documentation Skills: Able to clearly document issues, solutions, and procedures for future reference.
Team Collaboration: Works well with others, shares knowledge, and supports team goals.
Information Technology Support Specialist
Information technology professional job in Twinsburg, OH
Company Description This is an in-Office position, Your work location is our Twinsburg, Ohio office.
Do Not Apply if You Are Not Able come to our Twinsburg office each day.
Compass Computer Group, Inc., headquartered in Twinsburg, OH, has been providing comprehensive IT services, Products, and Support Solutions since 1996. For over 29 years we have delivered on Managed Service Agreements, Microsoft Products, Hardware/Software Support, Hyper-V and VMWare Systems, 24x7x365 Monitoring Services. Compass has a long history of supporting Manufacturing and Healthcare businesses in Northeast Ohio with a wide range of services, including Server and Workstation Support, Network Design, VOIP Phone Solutions, Business Continuity Data Protection, Licensing, Equipment Installation and Support. Their commitment to reliable IT infrastructure ensures optimized operations with less downtime for clients across various industries.
Role Description
This is a full-time IT Support Specialist, service role located in Twinsburg, Ohio. In this role, you will provide technical support and troubleshooting for hardware, software, and network-related issues. Responsibilities include assisting with Server and Desktop computer setups and ongoing maintenance, managing help desk inquiries, and delivering efficient IT solutions to ensure reliable day-to-day operations. You will work directly with teams and clients to identify and resolve technical challenges effectively.
Qualifications
Technical Support and Troubleshooting skills to identify and resolve hardware and software issues
REQUIRED - Knowledge of Server software including VMware and Hyper-V Computer systems with proficiency in managing Microsoft Server setups, repairs, and maintenance
Experienced in providing IT Solutions and Support in a timely fashion
Strong communication and problem-solving skills with the ability to manage tasks independently
Familiarity with network configurations and data backups is a plus
Associate's Degree in Information Technology or a related field, or equivalent professional experience
Related Microsoft Certifications preferred
Pay
Salary depends on experience, knowledge, and certifications
Full-Stack .NET Developer & IT Systems Specialist
Information technology professional job in Canton, OH
Eckinger Construction Company, Inc.
Canton, Ohio | Full-Time
Eckinger Construction is creating a new hybrid role for a Full-Stack .NET Developer who will also support IT systems and managed services across our family of companies. This position is approximately 60-75% software development and 25-40% IT support & systems administration.
Our internal applications use .NET, SQL, and DevExpress components, and integrate extensively with external platforms-especially QuickBooks Online (QBO) via REST APIs. This role will help modernize and expand our software ecosystem, support our IT infrastructure, and contribute to future strategic initiatives including AI-driven enhancements to internal tools and workflows.
Key Responsibilities Full-Stack Development (60-75%)
Develop and maintain .NET / C# applications using DevExpress UI controls, reporting tools, and components.
Build and refine REST API integrations, with emphasis on QuickBooks Online (push/pull data, OAuth 2.0).
Design and optimize SQL database structures, stored procedures, ETL logic, and data flows.
Create automations, workflow tools, dashboards, and integrations that improve operational efficiency.
Participate in the architectural design of future enhancements, including AI-assisted features.
Maintain source control practices and deployment workflows.
Document code, integrations, database models, and business logic.
IT Managed Services & Microsoft 365 Support (25-40%)
Provide Tier 1-2 IT support across all operating companies.
Support and maintain Microsoft OneDrive and SharePoint.
Support Microsoft 365, Windows devices, VPN, printers, and networking basics.
Assist with security, account management, and hardware lifecycle.
Coordinate with managed service providers for escalated issues.
Maintain IT documentation and device inventories.
Required Qualifications
3+ years of full-stack .NET development (C#, ASP.NET, MVC, REST APIs).
Strong experience with DevExpress components.
Advanced SQL experience including stored procedures, indexing, and optimization.
Experience integrating with cloud-based APIs, ideally QuickBooks Online API.
Knowledge of REST, JSON, OAuth 2.0 authentication.
Experience administering Microsoft OneDrive and SharePoint.
Familiarity with Microsoft 365 and general IT support.
Preferred Qualifications
Hands-on QuickBooks Online API experience.
Power BI dashboard/report development.
Familiarity with AI/ML concepts, LLM integrations, or modern AI tooling.
Experience with Azure SQL, Azure Functions, or Azure DevOps.
Background with construction, job-costing, or manufacturing systems.
Ideal Candidate Traits
Enjoys both development and IT support responsibilities.
Strong problem-solving and communication skills.
Comfortable supporting non-technical users across several companies.
Excited about future AI-enhanced software initiatives.
Compensation & Benefits
Competitive salary.
Health, dental, vision insurance.
Retirement plan with company match.
Paid time off and holidays.
Professional development and training support.
Information Technology Administrator
Information technology professional job in Shaker Heights, OH
General Definition of Work
Performs difficult skilled technical work managing and maintaining computer and network services, the security of computer network and communications, the Microsoft Active directory, and the Virtual Server Environment (VMware) for the City, developing solutions for project requirements, coordinating with vendors, developing and reviewing bids, evaluating new technologies, and related work as apparent or assigned. Work is performed under the limited supervision of the Director of Information Technology.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Essential Functions
Maintains computer and network services by providing secure and reliable service to all City departments including designing the solutions, installs, configuration, troubleshooting and maintenance of computer and network equipment.
Manages the security of the City computer network and communications; ensures system integrity and security for various operating systems and software used by the City through monthly patches, upgrades and bug fixes.
Manages and maintains the Microsoft Active directory for the City to provide a safe and stable environment; creates and maintains network user accounts and security.
Manages and maintains the Virtual Server Environment (VMware) for the City.
Designs solutions for project requirements; works with vendors reviewing bids to evaluate proposed solutions and makes recommendations to the Director of IT; analyzes new technology for more efficiency and cost effectiveness; creates and reviews bids for hardware and software needs; works closely with vendors; coordinates outside maintenance contracts and services.
Installs, configures, and maintains network hardware including but not limited to switches, wireless access points, routers and cabling.
Analyzes, diagnoses, and repairs software issues; consults with users and tier one through three support to solve technical questions; provides assistance to all City departments with various hardware and software components including purchasing assistance.
Documents and records services performed via helpdesk software; prepares summaries and written reports for supervisors; maintains accurate records of hardware and software inventory and software licenses to adhere to licensing and retention policies.
Attends user groups, training and interface committees; transports equipment as needed.
Provides training, direction and support to level one Desktop Support Technician as needed.
Completes and ensures integrity of server operating software and data backups.
Knowledge, Skills and Abilities
Thorough knowledge of the principles of modern office procedures, systems and equipment; thorough knowledge of the policies, procedures and activities of the department; thorough knowledge in Microsoft Windows Operating Systems and Microsoft Office Professional applications; thorough knowledge in virus and spyware protection tools; general knowledge of Power Shell.
Skill in the use of personal computers, associated software packages, hardware, and peripheral equipment; skill in enterprise level Local Area Network (LAN)/Wide Area Network (WAN) environment including administration of network architectures, principles and topologies.
Ability to use diagnostic and performance tuning tools; skill in standard backup infrastructures and software tools and in Virus Protection and Anti-Spam tools; ability to troubleshoot hardware and software issues with computers, printers, equipment, City-standard software applications, networks, systems, and other peripherals, and perform repairs or fixes; ability to use diagnostic and performance tuning tools; ability to follow electronic document retention policies and perform discovery searches; ability to read, interpret, and apply detailed and technical manuals and verbal/visual instructions, as well as understand documented procedures, flow charts, operating systems, and computer operations concepts; ability to complete work in a timely fashion and initiate proper and acceptable direction for completion of work with a minimum of supervision and instruction; ability to communicate effectively in oral and written form; ability to perform and organize work independently; ability to multitask; ability to use strong interpersonal and customer service skills using tact, patience and courtesy; ability to establish and maintain effective working relationships with associates, department heads, vendors, and the general public.
Education and Experience
Bachelor's degree in computer science, information technology, or related field and considerable experience in computer management including Windows Servers, Structured Query Language (SQL) Server, backup technologies, security technologies, forest and domain level trusts, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), or equivalent combination of education and experience.
Physical Requirements
This work requires the occasional exertion of up to 50 pounds of force; work regularly requires sitting, using hands to finger, handle or feel and repetitive motions, frequently requires speaking or hearing and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, assembly or fabrication of parts within arm's length, operating machines and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
Special Requirements
Possession of Microsoft Certified Systems Professional (MCSP) Certification or equivalent upon hire.
Possession of Cisco Certified Network Associate (CCNA) Certification or equivalent upon hire.
Must meet and maintain all training and education requirements for position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.
The City of Shaker Heights does not hire individuals who use or test positive for tobacco or nicotine products.
Please file application and/or resume:
CITY OF SHAKER HEIGHTS
HUMAN RESOURCES DEPARTMENT
3400 LEE ROAD SHAKER HEIGHTS, OH 44120
E-mail: ***********************************
Information Technology Technician
Information technology professional job in Willoughby, OH
Act as the first point of contact for technical issues submitted via phone, email, or ticketing system.
Provide hands-on and remote support for desktops, laptops, printers, phones, mobile devices, and other peripherals.
Support and troubleshoot credit union-specific applications such as Symitar, Synergy, FICS, and other financial platforms. Perform user onboarding/offboarding, including hardware setup, user account provisioning, and access configuration.
Manage support tickets in the help desk system, ensuring timely response and accurate documentation of all actions and resolutions.
Maintain and update internal IT documentation, including system configurations, procedures, known issues, troubleshooting steps, and asset records.
Troubleshoot basic network issues (e.g., LAN, Wi-Fi, VPN connectivity).
Maintain IT hardware inventory, coordinate asset deployment and recovery.
Collaborate with vendors and escalate issues as needed.
Participate in IT projects and contribute to the implementation of new systems and upgrades.
Educate employees on new tools, best practices, and IT policies.
Senior IT Solutions Analyst (OTM) :: OHIO - ONSITE.
Information technology professional job in Cleveland, OH
Senior IT Solutions Analyst (OTM)
Duration : 6+ Months
Must-Have Skills
Senior-level OTM design, configuration, agents, workflows, fleet modules.
Advanced PL/SQL development and debugging.
Strong XML and integration experience.
Proven ability to improve OTM performance (database tuning, server analysis).
Experience with fleet operations, transportation, compliance, and optimization.
BI Publisher and Tableau experience.
7+ years of Solutions Design experience.
Bachelor s degree in a technical or business-related field.
Preferred Skills
Experience with OTM Cloud migration.
Oracle ecosystem experience.
Load balancing, patching, upgrades with server/DBA teams.
Capacity planning and system scalability expertise.
Don t Apply If
Your OTM background is primarily support rather than development/configuration.
You lack PL/SQL or XML experience.
You have no logistics/supply chain/manufacturing background.
You cannot work onsite 4 days a week in Beachwood, OH.
Network Systems Administrator
Information technology professional job in Barberton, OH
The Network Systems Administrator is responsible for the management, maintenance, and optimization of the organization's IT infrastructure, including networks, servers, and related systems. This role ensures reliable connectivity, security, and performance while supporting operational goals and ongoing IT projects.
What We Offer
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Lunch is provided DAILY.
Professional Development
Paid Training
Responsibilities
Network Management: Administer, configure, and maintain network systems, including routers, switches, firewalls, VPNs, and wireless infrastructure to ensure secure and optimal performance.
Systems Administration: Manage servers (Windows/Linux), storage solutions, and cloud-based platforms, ensuring uptime, availability, and system health.
Monitoring & Troubleshooting: Proactively monitor network and system performance, identify issues, and resolve outages or performance bottlenecks.
Security Compliance: Implement and maintain network security policies, perform vulnerability assessments, and manage updates/patches to ensure compliance with organizational and industry standards.
Backup & Recovery: Design, execute, and maintain data backup, recovery, and disaster recovery strategies.
Project Implementation: Assist in planning and executing IT infrastructure upgrades, expansions, and migrations (e.g., wireless deployments, hardware refreshes, virtualization projects).
Documentation & Reporting: Maintain detailed system documentation, network diagrams, and standard operating procedures (SOPs). Provide regular reports on system and network performance.
User Support: Provide technical support to end-users, troubleshoot network/system issues, and ensure smooth IT operations across departments.
Knowledge & Experience Required
3-5 years of experience in network/system administration, including hands-on experience with network devices, virtualization, cloud platforms, and security tools.
Skills:
Proficiency in managing Cisco, Sophos, Dell, PaloAlto, Arista, Juniper or similar network hardware.
Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS).
Strong understanding of network protocols, firewalls, and security best practices.
Excellent problem-solving, communication, and project management skills.
Preferred Skills:
Familiarity with monitoring tools (e.g., PRTG, Auvik, Solarwinds).
Experience with scripting (PowerShell, Python) for automation.
Knowledge of IT governance frameworks (ITIL) and disaster recovery planning.
Education & Certifications Desired
Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Certifications: Relevant certifications such as CCNA, Network+, MCSE, or Azure Administrator preferred.
Personal Attributes Desired
Self-Development
Collaborates
Cultivate Innovation
Detail Orientation
Instills Trust
Decision Quality
Information Management Skills
Values Diversity
Nimble Learning
Job-Specific Knowledge
Customer Focus
Optimize Work Processes
Ensures Accountability
Work Conditions
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components.
Physically able to participate in training sessions, presentations, and meetings.
Some travel may be required.
On-Site/Remote from home mixture would be considered, ministry-based office location Barberton Ohio
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills
Information Technology Support Engineer
Information technology professional job in Elyria, OH
Job Title: IT Support Engineer
We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Scope of Work / Activities to be Covered
Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.
Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.
Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
Monitor and coordinate critical service requests with remote teams and vendors as needed.
Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.
Expected Results
Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.
Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.
Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.
Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.
Qualifications & Skills
Proven experience in IT support, helpdesk, or desktop engineering roles.
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Strong communication skills and ability to interact with end-users at all levels.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
Why Apply?
This is a fantastic chance to work on a high-profile project
Information Technology Professional
Information technology professional job in Cleveland, OH
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
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RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
IT Infrastructure Systems Intern
Information technology professional job in Cleveland, OH
20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America
Why Oatey?
Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo.
At Oatey, we're doing big things - and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares - about you, our customers and our world. Ready to make an impact in a place where you matter?
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Oatey Co. is a privately held global corporation that manufactures and distributes products for plumbing professionals and consumers. The company is headquartered in Cleveland, Ohio and has manufacturing and distribution facilities located in the United States, Canada, Mexico, and China. Oatey products can be found in residential and commercial applications and have achieved excellent brand name recognition with plumbing professionals and consumers. The company continually strives to offer innovative solutions to any plumbing application, and products are backed with the highest quality technical and customer support programs in the industry.
2026 Oatey Summer Internship Program - The Oatey Intern Experience
Interested in an internship with challenging projects, high visibility, professional networking, development, and fun?
Oatey is currently seeking college students for the summer of 2026 to join our award-winning program: The Oatey Intern Experience. Oatey offers a 12-week summer internship that will expose you to meaningful work and exceed your expectations. You will be a part of a diverse, collaborative team environment yet experience your own personal and individual growth. Our interns deliver excellence through high engagement and performance, which is why we often hire them post-graduation*.
* Based on outstanding performance and organizational needs
What we're looking for…
The Oatey Intern Experience supports our growing organization by attracting talented students to develop them into future leaders. It is unique with one-on-one mentorship, developmental feedback and coaching, lunch series, engaging networking events and weekly forums. You will work closely with experts to develop your skills and gain valuable insight in your chosen career field. Additionally, you will have exposure to all leadership levels of Oatey. Lastly, you will have a great time networking with other interns and forge lasting relationships.
Oatey offers a vigorous program that includes:
Learning and Development • Peer Mentoring • Challenging Team Projects • Community Involvement
IT Infrastructure Intern Position Summary
Under general supervision of the IT Infrastructure team, the intern will complete a variety of assignments to provide general support to the team and support the IT needs of other associates. Assignments will make a positive contribution to Oatey as well as provide the student with “hands-on” work experience.
Expectations & Accountabilities…
Troubleshoot issues with equipment like printers, computers, networks, and servers.
Set up and run software updates when requested within multiple IT System.
Assist associates with the use of key business applications.
Participate in the development of new desktops or applications requirements gathering and implementation.
Research unusual bugs or issues the company encounters across key business applications while gaining experience in a corporate IT environment.
Learn and execute Oatey's daily Cybersecurity checks and operations
Other duties as assigned.
What you'll need to be successful…
Education and Certification: Enrolled in an undergraduate Information Systems/Technology program with completion of at least two (2) semesters.
Experience working with and troubleshooting Microsoft applications.
Knowledge of PC hardware troubleshooting.
Excellent written and oral communication skills.
Demonstrated high initiative.
Qualifications that set you apart…
Training in network setup and troubleshooting
Training in server operating systems
Information Services Intern, Summer 2026
Information technology professional job in Orrville, OH
Your Opportunity as an Information Services Intern
Join our team as an Information Services Intern, where you will have the chance to gain valuable experience and apply your knowledge in one of our four core areas: Business Area Vertical (Analyst or Developer), Infrastructure and Support Services, Project Management Organization (PMO), or Governance (Security, Architecture, Risk Management, and Standards).
Location: Orrville, OH Corporate Offices
Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires
In this role you will:
Depending on the area you are assigned, your role will provide you with the chance to dive deeper into specific aspects of the Information Services, Transformation, and Portfolio Operations (ITP) organization:
Business Area Vertical - As a Developer or Analyst, you will contribute to documenting, designing, and building deliverables requested by the business, while also supporting daily activities across various applications.
Infrastructure & Support Services - In this role, you will collaborate with ITP team members and employees from across the company to procure, receive, store, install, test, and ship peripheral computer equipment, software, and supplies.
Project Management Organization (PMO) - Working with the PMO team, you will assist in the development and enhancement of business capabilities by organizing, facilitating, documenting, managing, and overseeing resources and tasks necessary for successful project completion.
Governance (Security, Architecture, Risk Management, and Standards) - As an Analyst, you will help manage risk and establish guidelines for the appropriate use of tools and technologies, promoting a secure and standardized work environment.
What we are looking for:
Freshman, Sophomore, or Junior standing with relevant coursework in Information Services, Computer Science, Project Management, or a related field
A well-rounded skill set, including familiarity with common software packages, strong organizational skills, and a detail-oriented mindset
Application Period:
Application period closes on November 1st, 2025
Why Choose the J.M. Smucker Company's Internship Program?
Are you seeking an exceptional internship experience at a Fortune 500 company? At Smucker, we are dedicated to providing a world-class, award-winning internship that offers you the opportunity to:
Learn: Unlock your potential in a collaborative and supportive environment where you are treated like a true peer and challenged to be your best.
Grow: Benefit from hands-on training with a dedicated mentor and connect with peers and leaders throughout the company.
Lead: Contribute to high-profile projects that support our Company's growing categories like snacks, coffee and pet food.
Additional Perks:
Along with engaging work, we offer a variety of benefits to ensure your internship is both rewarding and memorable. These include:
Unique opportunities to network and interact with company leadership
Customized professional development sessions
Networking events and social outings with fellow interns
Access to a fully equipped fitness center, complete with a basketball court, indoor walking track, and recreational league sports
The Orchard, our gourmet cafeteria, offering breakfast and lunch with seasonal and locally-sourced ingredients
A competitive compensation package, including paid corporate holidays
Compensation range: $21 - $26/hr
**Actual hourly rate is determined based upon the year of college that will be completed at the start of the internship**
Employee discounts at our Company Store
A housing stipend for interns relocating for the program
Experience an internship where you can learn, grow, and lead - all while being part of something special at Smucker.
Learn more about working at Smucker:
Our Internship Program
Delivering on Our Purpose
Our Continued Commitment to Ensuring a Workplace for All
Follow us on LinkedIn
Auto-ApplyIT System Administrator
Information technology professional job in Cleveland, OH
Acroment Technologies is seeking qualified candidates for a Systems Engineer/Network Administrator position at our West Side office. Candidates should exhibit a strong desire to help others with technology. Including, but not limited to, servers, networks, workstations, smartphones, printers, hardware and software. Acroment Technologies offers a relaxed and easygoing work environment, IT career mentoring, advanced IT certification programs, completive salary, and benefits.
Core Responsibilities:
Provide technical support (all-levels) to customers via phone, email and through our ticketing system; ConnectWise.
Respond to service requests in a timely manner (meeting or exceeding our contracted SLAs)
Troubleshoot and resolve client computer issues (mostly PC, some MAC, smartphones)
Act as the point of contact for our clients on all types of requests generated internally via our monitoring systems or externally directly from clients.
Properly classify (priority/categorize) all service requests within our ticket system.
Coordinate additional resources needed to accomplish requested tasks including working with client vendors.
Communicate with customers and additional resources to notify them as to the status of their requests or needed repairs.
Additional Responsibilities:
Complete training programs for our ticketing and monitoring systems.
Recommend improvements to our internal processes to maximize customer service levels
Complete timesheets daily with detailed notes of work completed
Be available for work when scheduled to be on-call (weekly rotation) and attend weekly and quarterly service meetings (after-hours).
Develop rapport with clients as a trusted resource for help
Educate end-users on hardware and software operations as needed
Qualifications and Requirements:
Bachelor's degree or related work experience
2 years prior experience working in a similar role at a Managed Service Provider (MSP)
Network+ and Microsoft 365 certifications preferred but not required
Working knowledge of Microsoft 365 administration, Intune, Autopilot, PowerShell and Python
Set goals and be committed to improving your technical and soft skills through company offered and self-guided study to further your career in IT
Strong technological aptitude, work ethic, and problem solving skills
Excellent verbal and written communication skills
Reliable transportation, valid driver's license and valid vehicle insurance
IT Administrator
Information technology professional job in Avon, OH
IT ADMINISITRATOR Position Type: Direct HirePosition Hours: 9:00am-5:00pm, Monday-FridayPosition Location: Avon, OhioPosition Salary: $70K-$90K/annually Benefits: Full benefits package with employer-covered health, fully covered dental & vision, PTO, 401(k), and more
Job Summary: The IT Administrator will plan, coordinate, direct IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. Duties/Responsibilities:
Troubleshoot and resolve problems with computer/ email/ printer / Phones either autonomously or with outside vendor help when and where required.
Identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization.
Define and implement IT policies, procedures and best practices.
Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
Analyze processes, technologies, and vendors continually to find areas for improvement.
Prepare cost-benefit analyses when upgrades are necessary and monitor vendors to ensure that they're offering the best-possible service and value for business needs.
Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
Take responsibility for projects and solutions within the larger business initiative. Ie ( ERP, Automation, or other business functions)
Handle business-critical IT tasks and systems administration.
Research and evaluate emerging technologies, hardware, and software.
Track and maintain hardware and software inventory.
Performs other duties as assigned.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Proficient in latest technology for IT systems and management.
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Excellent analytical and management skills.
Excellent interpersonal skills.
Through understanding of IT and practical applications to support the company's goals.
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
Education and Experience:
Bachelor's Degree in Information Technology or other similar Technical Discipline
4 - 6 years of relevant work experience, managing the functional aspects of all software, hardware, networking and telephony systems for a small to medium-sized business
Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
Information Technology (IT) Administrator Intern
Information technology professional job in Woodmere, OH
MarshBerry is growing! We are seeking an
IT Administrator Intern
to join our team. We have a people first, fast paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve and realize their career goals. We offer competitive benefits, hybrid work schedules, new challenges, and learning experiences.
Job Details
Position Summary:
MarshBerry's
IT Administrator Intern
will support the IT team by assisting with key operational tasks that ensure a smooth technology experience for new hires and existing staff. This role will focus on onboarding new employees, IT asset management, refreshing computers, organizing equipment, and contributing to process improvements within the HelpDesk function. The intern will gain hands-on experience with core IT systems and tools, including Microsoft 365, Windows operating systems, networking basics, and Active Directory. This internship offers a valuable opportunity to develop technical troubleshooting skills, enhance customer service capabilities, and contribute to the efficiency of IT operations.
Responsibilities:
Support the onboarding process for new hires by preparing and configuring IT equipment
Conduct IT assets management to ensure accurate inventory and documentation
Assist with computer refresh initiatives, including setup and deployment
Help organize and maintain IT equipment storage for efficiency and accessibility
Contribute to IT process improvements
Cultivate and maintain effective relationships with potential internal/external clients, partners and stakeholders that can directly or indirectly lead to revenue generation for all MarshBerry services.
Additional projects and tasks as assigned.
Selection Criteria
Education & Experience:
Candidates that are pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or Management Information Systems are preferred.
Current college students at the junior and senior level preferred.
Other:
Strong attention to detail.
Strong communication, analytical, and creative thinking skills.
A customer service mindset.
Working at MarshBerry
Who We Are:
MarshBerry practices The Collaborative Way which encourages employees to adhere to these five principles: listening generously, speaking straight, being for each other, acknowledgement & appreciation, and honoring commitments. We are committed to fostering an environment of Diversity, Equity, and Inclusion. We strive to educate our current and potential employees in these areas, while continuing to promote a welcoming and inclusive environment for all.
What We Do:
MarshBerry provides consulting services in the financial services industry primarily to independent insurance agents, brokers and carriers, as well as wealth and retirement plan advisors. Our services include but are not limited to financial, operational, sales management, merger and acquisition advisory, peer-to-peer exchange and information services. We are recognized in the financial services industry for providing innovative and customized solutions to our clients, with whom we build trusted advisor relationships. At MarshBerry, our mission is to help our clients learn, improve and realize their value. Our clients credit us for providing the vision, tools, and discipline to help them reach their strategic goals.
It's one thing to be recognized as experts in our field, it is another to be noteworthy based on the sentiment and feedback of our team. MarshBerry has been recently awarded the following:
Crain's Best Employers in Ohio
The Nation's Best and Brightest in Wellness
North Coast 99
Top Work Places - The Plain Dealer
Weatherhead 100
West Michigan's Best and Brightest Companies to Work for
To learn more about MarshBerry, visit *******************
We appreciate your interest in MarshBerry. As an equal opportunity employer, your application will be considered with regard to all laws which prohibit discrimination because of race, color, sex, religion, national origin, age, disability, military status, and genetic information, and requirements to take affirmative action in the hiring of minorities, including women, veterans, and those individuals with disabilities.