Information technology professional jobs in Ames, IA

We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

Client is seeking an experienced IT Contracting Officer to support IT procurement, contract management, compliance, and vendor performance activities. This is an onsite role requiring 2-3 days per week onsite. Local candidates only. Key Responsibilities • Manage full IT procurement lifecycle: RFPs, RFIs, RFQs, and sole-source documentation. • Draft, review, and negotiate IT contracts for software, SaaS, cloud services, hardware, and professional services. • Work closely with legal, cybersecurity, architecture, and business teams to ensure compliance and technical accuracy. • Ensure adherence to State of Iowa procurement laws, rules, and policies. • Maintain procurement documentation and contract records. • Guide internal teams on procurement best practices. • Monitor vendor performance and assist with contract enforcement or issue resolution. • Stay updated on industry trends and procurement regulations. Minimum Qualifications • Bachelor's degree in Business, Public Administration, IT, or related field. • 5+ years of IT procurement, contract negotiation, or public sector contracting experience. • Strong knowledge of IT contract types (SaaS, IaaS, software licensing, support, etc.). • Experience with state/federal procurement processes. • Excellent communication, negotiation, and project management skills. Preferred Qualifications • Experience with Iowa systems (Workday, I/3). • Certifications: NIGP-CPP, CPPB, CPPO, or NCMA CPCM. • Experience in centralized procurement environments. • Understanding of cybersecurity and data-privacy considerations in IT contracts.

IT Contracts Officer / Manager Duration: 6-12 months (with possible extension) We are seeking an experienced IT Contracts Officer to support IT contract management, performance monitoring, and compliance. This role ensures alignment with organizational IT standards and strategic objectives. The position involves managing complex IT procurements, negotiating contracts, and ensuring compliance with applicable procurement laws, policies, and best practices. Key Responsibilities Lead and manage end-to-end IT procurement processes, including RFPs, RFIs, RFQs, and sole source justifications. Draft, review, and negotiate IT contracts (software licensing, SaaS, cloud services, hardware, professional services). Collaborate with legal, cybersecurity, enterprise architecture, and business stakeholders to ensure contract terms meet technical, legal, and operational requirements. Ensure compliance with procurement statutes, administrative rules, and internal policies. Maintain accurate procurement documentation and contract records in procurement systems. Provide guidance and training to internal stakeholders on IT procurement best practices and contract management. Monitor vendor performance and support contract enforcement and dispute resolution. Stay current on industry trends, emerging technologies, and evolving procurement regulations. Minimum Qualifications Bachelor's degree in Business Administration, Public Administration, Information Technology, or related field. Minimum 5 years of experience in IT procurement, contract negotiation, or public sector contracting. Strong knowledge of IT contract types (SaaS, IaaS, perpetual licenses, maintenance/support agreements). Familiarity with state or federal procurement regulations and processes. Excellent written and verbal communication skills. Strong analytical, negotiation, and project management skills. Preferred Qualifications Experience with procurement systems (e.g., Workday, I/3, or similar). Professional certifications such as NIGP-CPP, CPPB, CPPO, or NCMA CPCM. Experience in a centralized procurement environment. Knowledge of cybersecurity and data privacy considerations in IT contracts. #ITContractsOfficer #Procurement #ContractManagement #VendorManagement #ITProcurement #HybridJobs #DesMoinesJobs #ContractNegotiation #PublicSectorJobs #SaaSContracts #CloudServices #ProjectManagement #Compliance #JobOpening

Job Description: Field IT Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment. Primary Skill Required Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc. Detailed Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Preferred Skills: • Excellent problem-solving, communication, and documentation skills • Ability to work independently and manage technical issues. • Willingness to learn new technologies and adapt to different roles Good to have any or more certificates such as: CompTIA A+, Microsoft Certified Desktop Support Technician The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Pay = $19.23/hr. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

The Role: Background, context, and vision for this role and why this role exists As part of the Todd & Sargent IT Team, the IT Junior Administrator provides first-line technical support to 150+ employees across both office and field operations. This position is focused on end-user service, CAD/BIM software support, and assisting with general IT infrastructure maintenance. Success in this position comes from delivering top-notch customer service, learning the technical foundations of our environment, and building strong relationships in both office and field. The What: What this role is responsible for. Technical Expectations Help Desk Support Provide Tier 1 technical support via phone, email, and in-person assistance Troubleshoot common issues with Windows workstations, printers, and mobile devices Support CAD software including AutoCAD, Revit, Civil 3D, and related applications Document all support requests in ticketing system with detailed resolution steps Maintain help desk metrics including response time and resolution rate targets Escalate complex issues to Senior IT Administrator with proper documentation Hardware & Infrastructure Deploy and configure new workstations and laptops for staff onboarding Perform routine maintenance on high-performance CAD workstations Assist with network infrastructure maintenance and cable management Support mobile device management for iPads and field devices Manage inventory of IT equipment and supplies using asset management system Coordinate hardware warranty repairs and replacements Software Support Assist with Autodesk software installations and license management Support Office 365 deployments and basic troubleshooting Maintain software inventory and compliance tracking Perform basic database maintenance and backup verification under supervision Update and patch workstation operating systems following established procedures Support specialized engineering applications (RAM, Wind, Enercalc) Field Operations Support Provide remote support for field personnel via VPN and remote desktop tools Assist with mobile device configuration and troubleshooting Support construction management software used on jobsites Coordinate with Senior IT Administrator for complex field technical issues Document field support procedures and common resolution steps End-User Support & Customer Service Provide clear communication with employees of all technical levels Model best practices for customer service and coach junior staff in handling end-user support Anticipate user needs, document solutions, and contribute to a growing IT knowledge base Build trust with employees by consistently delivering responsive, high-quality support Effective Organization and Housekeeping of IT Hardware Ensure proper organization, inventory, and maintenance of all IT hardware to ensure efficient operations and easy access. Follow protocols for regular audits of hardware inventory, ensuring all equipment is accounted for, functional, and up-to-date. Promote best practices for the care and handling of IT assets to extend their lifespan and optimize performance, including guidelines for usage, storage, and disposal of outdated equipment. Qualifications: Education: Associate's degree in Computer Science, Information Technology, or related field or equivalent experience Experience: 1-2 years relevant experience in IT support or help desk environment Technical Skills: Strong Windows desktop support skills and basic networking knowledge Familiarity with Microsoft Office Suite and basic troubleshooting Understanding of Active Directory basics and user account management Basic knowledge of computer hardware and peripheral devices Preferred Qualifications Experience in architecture/engineering or professional services environment Knowledge of CAD/BIM software and high-performance workstation requirements Microsoft certifications (MCSA, MCSE, Azure Administrator, or equivalent) CompTIA Security+ or similar security certifications Experience with backup and disaster recovery solutions Familiarity with compliance frameworks (ISO 27001, NIST 800-171) Understanding of construction industry workflows and technology needs

Are you someone who enjoys solving inefficiencies, cleaning up digital clutter, and building smarter systems? Join Merchants Bonding Company as a Systems Support Intern and play a key role in helping departments across the company transition to a modern Microsoft environment. This is an excellent opportunity for students looking to gain hands-on experience in tech - especially those in the early stages of their college career who want to build real-world skills and work across teams in a collaborative, growth-oriented environment. About Us At Merchants Bonding, we have a positive and collaborative environment where your ideas are valued, and your growth is prioritized. We work hard to deliver first-class experiences in all our relationships. Our commitment to innovation and building trust secured our spot among the top 10 surety companies in the country. Surety bonds are a vital part of industries like insurance, finance, and construction, where reliable business transactions are essential to protect all parties involved. Curious to learn more? Visit our website and social media to explore the perks and opportunities at Merchants. The Internship Experience Our internship program is truly a reflection of our overall culture. We value inclusivity and exploring new ideas, which results in a program that embraces fresh perspectives! The internship experience offers a blend of cross-departmental learning, community service projects, and opportunities for building connections through social and educational events. You'll engage in impactful business projects, working closely with your peers and industry professionals to gain invaluable real-world experience. Embrace the chance to grow professionally and personally in a vibrant, supportive environment! What You'll Do Support process improvements and system organization to enhance collaboration and efficiency across teams. Help optimize how employees store, share, and access information within Microsoft 365 tools. Assist in simplifying workflows and creating user-friendly tools and resources; help automate the boring stuff. Contribute to improving user experience through organization, usability testing, and clear documentation. Collaborate with departments and IT to identify opportunities for system improvements and ensure successful adoption. Competencies You'll Use Time Management - Prioritize, plan, and follow through on tasks while supporting multiple departments. Communication - Clearly explain technical concepts to non-technical users in a helpful and approachable way. Technology - Use Microsoft 365 tools to support digital organization, automation, and troubleshooting. Critical Thinking - Analyze digital systems and suggest practical, scalable improvements. Career & Self Development - Take ownership of learning and apply new knowledge to real-world systems and processes. Professionalism - Show integrity, respect, and accountability in all workplace interactions.

About MH Equipment: As a leader in material handling, with 34 locations across 10 states, we sell, rent, and service high-quality and affordable material handling equipment for varying applications and budgets. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to come alongside our employees' passions. Amazing Culture, Thriving Company, Terrific Opportunity. For more information on who we are and what we do, please visit our website at ******************** Job Summary: The Product Support Specialist is responsible for a full range of activities which will ensure the operational effectiveness, customer service and overall excellence of the company. The primary responsibility of this position is parts, service and warranty support for the dealers and end user product installations. This position, in cooperation with our Business Development Manager will also coordinate and administer the sales activities with our dealers. This position will work with our accounting staff to oversee and administer our inventories, payables, receivables and other reporting requirements to accurately and effectively track and analyze our business. This position will design and document workflow and make appropriate recommendations that will positively impact the organization. This position will engage with customers, dealers, factories and other team members in the development and growth of the business and overall customer satisfaction. Job Responsibilities: Responsible for providing Dealers with service and parts support, application support and corresponding order administration. Responsible for administering an effective product warranty program for Dealers including administering authorization and reimbursement of warranty repairs. Responsible for working with factory representatives on warranty issues including obtaining authorization and reimbursement to the Distributor of warranty dollars. Responsible for working with vendors to obtain product and/or service information such as price, availability and delivery schedule. Responsible for maintaining company records and files of appropriate transactional activities including a master file of all sold and installed units. Responsible to capture and retain all PDI documentation. Responsible to maintain internal systems and files to reflect current pricing and other relevant information. Responsible to provide communication and information to internal accounting departments to accurately and timely produce appropriate financial records, transactions and analysis. Responsible for performing and coordinating all shipping and receiving duties including container loading and unloading, packaging, manifesting and import/export coordination and contracting. Responsible to maintain all on-hand inventory for sale readiness including battery charging. Responsible, in cooperation with the Business Development Manager, for Mariotti factory container ordering to ensure appropriate product flow, inventory and order fulfillment and aligning battery and accessory ordering to match accordingly. Responsible for new unit prep, modification and delivery to the dealer or end user. Responsible for maintaining on-site and off-site equipment inventory, including tracking ROA and inventory turns. Responsible for developing and implementing (manual and automated) standard operating procedures: including procedures for sales, parts, warranties, etc. Provide assistance with the research and development of existing and prospective product lines. Provide assistance with ROI tools highlighting benefits of our product lines in specific applications and against competitive technologies. Provide assistance with the development and support the implementation of short-term and long-term business and operational plans that support business including establishing operational measurement and forecasting projections. Provide assistance with administering divisional and dealer performance measurement systems. Provide assistance in administering Dealer agreements and ensuring Dealer compliance. Provide assistance needed to: track and manage annual marketing plans detailing plans for market penetration, evaluation, and exposure; overseeing a Dealer co-op program; distribute dealer marketing materials; and generating customer presentation materials. Provide assistance, research and input into business growth opportunities, marketing, and pricing strategies. Field travel to Dealers may occur occasionally to assist with dealer training, sales calls, relationship development or dealer recruiting. Responsible for maintaining records and keeping accurate documentation for the company's operations. Adhere to all Company Policies and Work Rules. Follow policies and procedures. Perform all other duties as assigned. Position Requirements: Parts background and knowledge of the material handling industry is a plus but not required. Must be able to meet the physical requirements of the job. Valid driver's license and proof of insurance. Regular and prompt attendance. Strong oral and written communication skills. Strong computer skills in Excel, Word and PowerPoint. Primary core value of integrity. Working Conditions: Flexibility to work when the dealer needs or operations require it, which may exceed 40 hours per week. This is a salaried exempt position. Benefits: Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, Family Life and Marriage Counseling, and His First Foundation. Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match, company cell phone and laptop. Generous PTO: Paid vacation, holidays, personal, sick days, charity time off. Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability. Company Support: Continuous training, safe working environment. MH Equipment is proud to be an Equal Opportunity Employer

MidAmerican Energy Company has an exciting career opportunity available. Take the next step in your career and apply now! Skills for Success * Effective oral and written communication skills. * Effective analytical and problem-solving skills. * Effective interpersonal skills and customer relationship skills * Ability to prioritize and handle multiple tasks and projects concurrently. Qualifications * Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study. * Must be available May 2026 - August 2026. * Working knowledge of Microsoft Office and the Windows operating environment. Primary Job Duties and Responsibilities * Basic understanding of Layer 2 and Layer 3 networking * Basic understanding of how a firewall works. * Experience configuring network devices Performance Expectations * Establish and maintain effective work relationships within the department and the company. * Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. * Maintain sensitive and confidential information regarding company information. * Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. * Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.

Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Dodge, Iowa. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role Will Make an Impact: * Acts as the overall communications architect and network team manager for the MTC. * Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events. * Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required. * Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations. * Designs and establishes network architecture, coordinates network plans, configures network. Requirements What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance. * Bachelor's degree * IAT II Certification * A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity. * A minimum of 3 years of experience in MCIS integration at Brigade or higher level. * Expert in integrating training environments. * Extensive experience planning architectures. What Sets you apart: * Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified Why You'll Love this Job: * Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. * You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. * Daily opportunities to develop new skills * Team environment What We Can Offer You: * Compensation * Health & Wellbeing * We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. * Personal & Professional Development * We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. * Diversity, Inclusion & Belonging * We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental, vision, prescription drugs) * Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life insurance * AD&D insurance * Company-paid Short-Term and Long-Term Disability * Employee Assistance Program * Tuition Support Options * Identity Theft Program

The Information Security Internship will support Information Security with day-to-day operations, assist with the implementation of a Secure Access Service Edge (SASE) solution, and explore the use of Agentic AI in Security Operations. The 2026 Information Security Internship duration is anticipated to be from May 2026 through August 2026, or mutually agreed upon timeframe. Responsibilities: Work with the Information Security, Retail Support, and Network teams to implement a SASE solution. Coordinate with the Information Security Analyst to identify opportunities for automation in Security Operations, design and build a lab for experimentation, and measure the ability of Agentic AI to satisfy Security Operations automation use cases. Other duties as assigned. Skills and Requirements: Basic technical aptitude in the following: Networking, Information Security, Microsoft 365. Current college or university student, or recent graduate. Team-oriented/strong interpersonal skills. Assertiveness and initiative. Ability to communicate clearly and effectively. Demonstrate strong organizational skills. Additional Details: Internship is a paid opportunity. Internship typically may be up to 40 hours per work week. Internship does not provide housing stipend/allowance. Location: The primary location for this position is the Fareway Headquarters in Johnston, IA, with infrequent travel to the Distribution Center in Boone, IA as needed. Deadline to Apply is January 31, 2026 or until position is filled. Interviews will be conducted throughout the application period. *EOE RequiredPreferredJob Industries Retail

Summary: As IT Systems Administrator, you will be responsible for managing and maintaining the bank's IT infrastructure, with a focus on Microsoft 365 and security. This includes managing cloud-based services, securing financial data, supporting internal users, and ensuring compliance with banking regulations (e.g., GLBA, PCI-DSS). You'll play a key role in safeguarding the bank's network and systems while providing reliable IT solutions that support daily banking operations. Essential Duties and Responsibilities Manage and optimize Microsoft 365 environment, including Exchange Online, SharePoint, OneDrive, Teams, and Power BI, ensuring they meet the bank's needs. Administer user accounts, manage licenses, and implement security policies and permissions across Microsoft 365 applications. Participates in the evaluation of technologies and vendors used to ensure they meet industry standards for quality and performance Monitors and supports ancillary bank systems and alerts management of any performance or security issues Enhance security protocols across the bank's IT infrastructure, ensuring compliance with financial industry regulations (GLBA, CRI). Manage endpoint security tools, including XDR and SIEM software and firewall configurations, to protect systems from threats. Develop, implement, and enforce security measures such as encryption, MFA, VPN, and secure remote access to safeguard sensitive customer data and banking systems. Participate in regulatory audits, vulnerability scans, and security updates to identify and address potential threats. Assist with support of on-premises and cloud-based servers, ensuring systems are optimized for performance and security. Installation, configuration, and troubleshooting support of end user hardware and software. Assist with onboarding and offboarding of employees, including setting up new accounts, permissions, and access to necessary systems. Assists with staff training and guidance on best practices for IT security and utilization of Microsoft 365 tools. Project participation with department and organizational initiatives. Documentation responsibilities for configurations and security settings to ensure compliance with regulatory standards. Other duties as assigned Supervisory Responsibilities This job has no supervisory responsibilities. Requirements Competencies Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Design - Generates creative solutions; Demonstrates attention to detail. Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Strives to build knowledge and skills continuously; Shares expertise with others. Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Maintains confidentiality. Oral Communication - Listens and gets clarification; Response well to questions. Written Communication - Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Cost Consciousness - Conserves organizational resources. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness. Quantity - Completes work promptly; Works quickly. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions, Uses equipment and materials properly. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals, completes tasks on time, or notifies the appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed. Innovation - Generates suggestions for improving work. Qualifications To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may enable individuals with disabilities to perform essential functions. Education and/or Experience Bachelor's degree in Information Technology or Computer Science preferred; or at least five years of related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills Successful individuals should have in-depth knowledge of Microsoft 365 and Sharepoint as well as familiarity with financial industry regulations and security frameworks (GLBA, CRI). Other Qualifications Must be able to travel to all bank locations using your transportation. Physical Demands The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and fingers while working with a keyboard and mouse. They must regularly reach with hands and arms and talk or hear. The employee is frequently required to stand, sit, and/or walk. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee will be required to lift and/or move computer equipment up to 20 pounds. Work Environment The work environment characteristics described here represent those an employee encounter while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually quiet.

Job Description RMH Systems, one of the largest material handling, packaging, and industrial scale integrators in the Midwest, is currently seeking a well-organized and self-motivated IT Specialist to support our operations. The IT Specialist is the primary point of contact for employee technology needs and coordinates directly with RMH Systems' Managed Service Provider (MSP) for most non-hands-on issues. This role ensures new employees are properly onboarded with the right technology, provides clear documentation and resources to help staff self-solve common problems, and supports day-to-day business operations through reliable IT processes. The IT Specialist plays a key role in connecting people, processes, and systems to keep the business running smoothly. Primary Duties & Responsibilities: MSP Coordination & Support Serve as the primary liaison between RMH Systems employees and the MSP. Escalate, track, and follow up on support tickets to ensure timely resolution. Provide hands-on support for local hardware, peripherals, and system setups as needed. Employee Onboarding & Access Management Set up and configure devices, accounts, and access for new employees. Deliver essential technology training during onboarding to ensure a smooth start. Maintain and update onboarding checklists and documentation. Documentation & Knowledge Resources Create and maintain FAQs, quick reference guides, and process documentation for employees. Standardize IT procedures to promote consistency across offices and departments. Regularly review and update support materials to reflect new systems or changes. Business Operations Support Assist employees with common system access, account management, and application issues. Partner with business units to understand recurring challenges and recommend process improvements. Maintain accurate IT asset inventories and track equipment assignments. Systems & Reporting Install, configure, and maintain computers, phones, and other essential hardware. Assist with upgrades, patches, and improvements under the direction of the Director of Information Technology. Generate IT reports and metrics for performance tracking and planning. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Associate or bachelor's degree in computer science, Information Systems, or related field preferred. Minimum of 1-3 years of technology support or systems administration experience required. Prior experience working with or coordinating an MSP is a plus. Strong knowledge of Microsoft 365, computer systems, networks, and productivity applications. Ability to configure and support user devices, accounts, and common business software. Familiarity with IT asset management and security best practices. Ability to travel to RMH Systems offices as needed (less than 25%). **Pay is based on experience. $55,000.00 - $75,000.00 per year. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. For 10 consecutive years, we have been recognized as a “Top Places to Work” by the Des Moines Register for producing an admirable company culture with minimal turnover, and a fun, yet challenging, work environment. Benefits: 401(k) with Company match Health insurance- traditional plan and High Deductible plan with HSA Vision insurance Dental insurance Flexible spending account Life insurance Disability insurance Paid time off and time off to volunteer in the community #hc212390

Be the Tech Hero Behind the Scenes! Are you passionate about technology and love solving problems? Join our team as an IT Specialist, where you'll be the go-to expert ensuring our systems run smoothly and securely. This role is perfect for someone who thrives on variety-one day you're troubleshooting network issues, the next you're rolling out new hardware or guiding users through Microsoft 365 tools. If you enjoy making technology work for people and want to be part of a collaborative, forward-thinking team, this is your chance! This position will be onsite at our office in Pleasant Hill, Iowa. What you will do Be the first line of defense for end-user support-diagnose and resolve hardware, software, and network challenges. Keep us connected by managing Microsoft 365 applications and accounts. Own the hardware lifecycle-from setup and deployment to maintenance. Empower our team with training and tips that make tech easy and accessible. Monitor and optimize system and network performance, escalating issues when needed. Document like a pro-maintain IT controls, system guides, and user documentation. Drive IT service excellence through incident management, request fulfillment, and problem resolution. Champion security by supporting data protection and compliance with company policies. Collaborate and innovate with IT leadership on process improvements and technology projects. Live our company values in every interaction. And yes-other duties as assigned (because tech never stops evolving!). Requirements Hands-on experience with Microsoft 365 administration and applications. Strong troubleshooting skills for hardware, software, and network issues. Solid understanding of IT operations and system administration. Familiarity with information security and data governance. Excellent communication skills-you can train and support users with ease. Detail-oriented and process-driven. A collaborative, customer-focused mindset with a hunger to learn new tech. What we provide, because we care! · Full benefit package including medical, dental, vision, life and disability · Generous 401k match (up to 6%) · Profit-sharing for all employees · Continuing education · Wellness reimbursement up to $300 a year · 8 Paid Holidays

Full-time Description TD&I Cable Maintenance, LLC is seeking a proactive and tech-savvy Application Specialist to develop, maintain, and optimize internal software applications used across the company. This full-time position is ideal for someone with a background in low-code/no-code app development-particularly Microsoft Access databases-and experience working in operational or construction environments. You will be responsible for building user-friendly applications that streamline data input, tracking, and reporting functions for field crews, office staff, and management. Responsibilities: Design, build, and maintain internal applications using Microsoft Access databases and other related tools. Improve and maintain existing apps to align with changing company workflows and user feedback. Collaborate with departments (billing, operations, field personnel) to understand business needs and create apps that enhance efficiency and accuracy. Integrate applications with other platforms including Traqspera, Spectrum, Excel, etc. Provide training and support to users across the company on newly developed apps and tools. Assist with company-wide implementation of new applications, ensuring smooth rollouts and user adoption. Develop documentation, usage guides, and standardized data protocols for each application. Monitor performance of internal apps, troubleshoot issues, and proactively identify areas for improvement. Stay current with industry trends and new technologies that could improve operations or data workflows. Requirements Experience building and deploying applications using Microsoft Access databases and other platforms. Solid understanding of database logic, workflows, conditional logic, and app structure. 5+ years of experience in operations support, IT, or digital transformation roles; construction or telecommunications industry preferred. Strong analytical and problem-solving skills with attention to data flow clarity. Excellent communication and training skills for supporting non-technical users. Ability to work independently while managing multiple ongoing projects. Work Environment: Full-time; Monday through Friday (in-office) Fast-paced, solution-oriented environment with cross-functional collaboration

As an IT Technician Intern at Summit Agricultural Group, you will gain exposure in functional areas and design, testing and troubleshooting software applications, and setting up and implementing cloud-based software. Additional responsibilities include assisting the IT Department in system changes and enhancements, providing technical support for operation improvements, documenting system changes, and training users. You will also work with our IT Coordinator to review and test security policies, implement best practices, and review and update documentation and existing protocols. Internship Program Summit's internship program is tailored to give you a unique experience while allowing you to grow in your area of study. You'll be expected to work hard and think with an “entrepreneurial spirit” in order to contribute your ideas for improving Summit's business units. While you will report to the IT Director, your overall experience will be overseen by our Internship Program Coordinator, who will help ensure a successful internship experience for you. Throughout the summer, you will have the opportunity to see all areas of Summit. At the end of the summer, you will be asked to deliver a comprehensive presentation to Summit's management team outlining the experiences, results and accomplishments you experienced during your time in the program. Within Summit Agricultural Group's paid internship program there will be opportunities to explore other departments, grow your professional network, engage in multiple lunch and learns and after work events! Responsibilities Supporting existing applications and projects by responding to incidents, problems, and service requests. Demonstrate clear and concise communication to employees with a diverse technical background to fulfill their IT request. Administrative tasks related to the Windows Environment. For example, Azure/Office365 User Admin, SharePoint Admin, Basic Network, Device Admin and Server Admin. Test Security policies. Implement and design best practice procedures. Update documentation and protocols. Departmental internal controls and regulatory issues. Basic Support of existing Hardware and Networking infrastructure. Experience in PC/LAN and Web-based computing environment or equivalent experience. Requirements Familiarity with Excel, Sharepoint, Azure, and Microsoft. Strong analytical skills and attention to detail. Ability to work independently and within a team while maintaining strong written and verbal communication.

MidAmerican Energy Company is seeking a student pursuing a bachelor's degree program or final year of an associate's degree in information technology, network administration, computer science, cybersecurity or related field, graduating later than August 2026. IT OT Windows Unix interns will be exposed to a variety of projects and activities that occur within the energy industry. Interns will have the opportunity to apply their knowledge and skills learned through college and apply them to the workplace. The position is temporary, nonexempt, and full-time/hourly through summer 2026 MidAmerican Energy Company one of the largest renewable energy producers in the U.S is headquartered in Des Moines, Iowa, safely meeting the energy needs of more than 1.6 million customers in Iowa, Illinois, Nebraska, and South Dakota. A subsidiary of Berkshire Hathaway Energy, we have more than 3,400 dedicated employees serving our customers every day across our service territory. Interns will have the opportunity to network with leadership and gain a broader understanding of MidAmerican Energy Company and Berkshire Hathaway Energy. Other panels, lunch and learns, and events will be happening throughout the summer to give our interns the best experience. Skills for Success Effective oral and written communication skills. Effective analytical and problem-solving skills. Effective interpersonal skills and customer relationship skills Ability to prioritize and handle multiple tasks and projects concurrently. Qualifications Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study. Must be available May 2026 - August 2026. Working knowledge of Microsoft Office and the Windows operating environment. Primary Job Duties and Responsibilities Basic understanding of Layer 2 and Layer 3 networking Basic understanding of how a firewall works. Experience configuring network devices Performance Expectations Establish and maintain effective work relationships within the department and the company. Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. Maintain sensitive and confidential information regarding company information. Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.

While NEW Cooperative is headquartered in Fort Dodge, Iowa, the IT Internship location is flexible within NEW Cooperative's trade territory. ARE YOU OUR NEXT IT INTERN? Are you a college student seeking experience in information technology-related fields? Do you have a passion for IT, computers, and network systems? Are you someone who enjoys building relationships with a team and providing solutions to employees? Do you want to learn alongside leaders in the industry in a friendly and positive work environment? If so, we want to talk to you. NEW Cooperative is a leading agricultural cooperative providing innovative solutions to our customers in Northern, Western and Central, and Southern Iowa. We're seeking the right individual to join our team as a summer IT Intern. You will be based out of our Fort Dodge, Iowa office and be responsible for providing vital solutions and information to our team in various ways, which may include networking and systems projects, repair, helpdesk duties and more! NEW Cooperative is passionate about the valuable learning that takes place in a successful internship. As part of your internship experience, you will be assigned a project(s) to plan and complete, which may include conducting research, interviews and testing ideas. This is your opportunity to learn hands-on! The topic of the project will be determined based on your interests and available opportunities within the company. Other opportunities and experiences will also occur, which may include: * Actively-involved mentor(s) * Comprehensive company onboarding and safety training * Internship-specific training * Networking with company and industry leaders * Job shadows in other departments as desired, including Grain, Agronomy, Energy, Operations, Feed, and Administration * Industry tours, field trips, and outings with fellow NEW interns * Other learning opportunities as the season, time, and your interests allow It is vitally important that you are team-oriented, hard working, and have strong communication, leadership and time-management skills. Applicants must have a valid driver's license and should be working towards a 2-year or 4-year college degree in information technology, computer systems, network administration or related fields. Preference is given to applicants with a background and/or understanding of agriculture. You do not need to have past IT experience, but you must have a strong willingness to learn throughout the summer! This position also offers competitive benefits, including: * Uniform allowance * Access to company vehicle, as needed * Laptop/computer * Reasonable time-off requests accommodated Not from the area? NEW Cooperative provides fully-furnished intern housing options! This is your opportunity to join the NEW Cooperative team and maximize your learning opportunities!

MidAmerican Energy Company is seeking a student pursuing a bachelor's degree program or final year of an associate's degree in information technology, network administration, computer science, cybersecurity or related field, graduating later than August 2026. IT OT Windows Unix interns will be exposed to a variety of projects and activities that occur within the energy industry. Interns will have the opportunity to apply their knowledge and skills learned through college and apply them to the workplace. The position is temporary, nonexempt, and full-time/hourly through summer 2026 MidAmerican Energy Company one of the largest renewable energy producers in the U.S is headquartered in Des Moines, Iowa, safely meeting the energy needs of more than 1.6 million customers in Iowa, Illinois, Nebraska, and South Dakota. A subsidiary of Berkshire Hathaway Energy, we have more than 3,400 dedicated employees serving our customers every day across our service territory. Interns will have the opportunity to network with leadership and gain a broader understanding of MidAmerican Energy Company and Berkshire Hathaway Energy. Other panels, lunch and learns, and events will be happening throughout the summer to give our interns the best experience. Skills for Success Effective oral and written communication skills. Effective analytical and problem-solving skills. Effective interpersonal skills and customer relationship skills Ability to prioritize and handle multiple tasks and projects concurrently. Qualifications Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study. Must be available May 2026 - August 2026. Working knowledge of Microsoft Office and the Windows operating environment. Primary Job Duties and Responsibilities Basic understanding of Layer 2 and Layer 3 networking Basic understanding of how a firewall works. Experience configuring network devices Performance Expectations Establish and maintain effective work relationships within the department and the company. Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. Maintain sensitive and confidential information regarding company information. Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.