Information technology professional jobs in Atlanta, GA - 1,718 jobs

What we expect The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced Principal IT Architect in Atlanta, GA. This role is responsible for bridging technology & business goals to create achievable enterprise solutions. They will be required to have a strong expertise in creating guidelines and best practices for developing and implementing Salesforce. The Principal Architect must have a broad knowledge of software, hardware, applications, networking & business process engineering, while influencing architecture, design, & integration of solutions. ESSENTIAL JOB FUNCTIONS Salesforce Solution design working closely with customers to understand business requirements creating scalable and efficient solutions Collaborate with cross-functional teams, including business analysts, developers, and administrators, to deliver integrated solutions while minimizing customizations. Perform thorough testing of solutions to ensure they meet functional and technical requirements, conducting regular system audits and ensuring data integrity. Propose and implement improvements to optimize the use of Salesforce within sales, field service and customer service processes. Subject Matter Expert on all workflows end-to-end in Salesforce Sales/Manufacturing Cloud, Integrations through Mulesoft with Salesforce, Salesforce Data Modeling and Salesforce development and testing practices. Develop solutions cross functionally, owning the implementations needed in Salesforce, including design, implementation, quality control, end-to-end testing plans in multiple environments (dev/test/stage/prod), troubleshooting, bug fixing and post release end user support. Own stability of Salesforce while adhering to TK Elevator's engineering standards including, incident management, monitoring, alerting, incident resolution process and disaster recovery. Provide input on delivery timelines for implementations, set expectations cross -functionally. Collaborate across IT and Business Partners to ensure changes to event implementations and integrations are gracefully handled in a scalable way within the Salesforce platform. Participate in daily standups, discovery sessions, backlog refinement, sprint planning and retrospective meetings for the Salesforce team. Review and approve configuration and coded items to be deployed between environments; this can include from time to time supervising the configuration, quality assurance, testing, and deployment of Salesforce changes. Write documentation on technical designs, technical processes, best practices; from time to time this can include providing technical training for cross-functional teams. Who we are looking for EDUCATION & EXPERIENCE: Bachelor's degree in Programming/Systems or Computer Science or another related field; Or equivalent work experience 8+ years' experience as Solution Architect including architecture design and deployment, systems lifecycle management and infrastructure planning and operations with exposure to multiple, diverse technologies and processing environments Demonstrated experience in the design, development, and implementation of software systems, preferably in Service, Manufacturing and Shared Services. Record of accomplishments in integrating and servicing large business. Experience with implementation and integration of cloud-based technologies Experience with Oracle database and middleware products, Oracle frameworks as OAF and ADF, java, and jsp Background in enterprise security, identity management (SSO, OAuth, SAML), data protection, and compliance. Proven experience with system integration patterns, APIs (REST, SOAP), middleware, and asynchronous architectures. Deep hands-on experience with Salesforce platform: Apex, Lightning, LWC, Flows, APIs, declarative features. What we offer Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered Medical, dental, and vision coverage Flexible spending accounts (FSA) Health savings account (HSA) Supplemental medical plans Company-paid short- and long-term disability insurance Company-paid basic life insurance and AD&D Optional life and AD&D coverage Optional spouse and dependent life insurance Identity theft monitoring Pet insurance Company-paid Employee Assistance Program (EAP) Tuition reimbursement 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: 15 days of vacation per year 11 paid holidays each calendar year (10 fixed, 1 floating) Paid sick leave, per company policy Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies. Who we are Contact To apply to a position, please click on the Apply Now button. For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference. ...@tkelevator.com

DP World in Fairburn, GA is looking for a sharp, resourceful, and customer-focused Technical Support Specialist who's ready to be the go-to expert for all things tech. In this role, you'll be the front line of technical support, helping employees troubleshoot hardware, software, and system issues to keep our operation running at full speed. You'll diagnose problems, implement solutions, support system upgrades, and partner with teams across the site to ensure technology is working seamlessly every day. If you enjoy problem-solving, communicating with all levels of the business, and turning complex tech issues into smooth, simple solutions - this is your perfect fit. This is your chance to step into a critical role where your expertise keeps the workflow moving, empowers employees, and strengthens the entire operation. Bring your technical skills, your curiosity, and your drive - we're ready for you. About the Role How you will contribute * Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery. * Provide second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation. * Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the TSS team lead. * Participate in global support on-call rotation to support the various geographic syncreon plants and location and is also available during on call support. Answers the telephone when called and is able to connect to the syncreon network within 10 minutes of notification. * Monitors emails for alert notifications from the service desk and resolves or escalates these as required. * Provides change management support during the weekend when on call. * Participates, enforces, and follows syncreon's change, incident, and problem management processes and escalates, where required to the Service Desk following the predefined escalation procedure. * Adheres to syncreon's security process proactively identifying security issues and escalating these to the TSS team lead or appropriate manager as well as syncreon's purchasing processes ensuring that all IT equipment is properly tracked throughout the hardware lifecycle. * Provides onsite support for new site launches and server / network refreshes. * Other duties as assigned. Your Key Qualifications * A bachelor's in computer science or a combination of equivalent professional training and certifications, combined with a minimum of two years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted. * Solid attention to detail and the ability to create and document process and procedures. * Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community. * The ability to work within a very demanding environment and handling stress in a positive manner and maintain a high degree of confidentiality. * Excellent organizational and problem solving skills. * Ability to handle multiple tasks. * Strong written and verbal skills in English. * A strong understanding and working knowledge of desktop hardware, operating systems and software. * A good understanding of network systems and protocols as well as server hardware and operating systems. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Atlanta Job Segment: Technical Support, Logistics, Supply Chain, Network Engineer, Supply, Technology, Operations, Engineering

The L3, Retail Tech Support role represents the highest tier of technical support or escalation of the most complex, intricate, and challenging issues, requiring expert level knowledge. Examples of incident or problem types include but are not limited to system architecture & integrations, network configuration, payment processing, or advanced hardware & software troubleshooting. This position has focuses on incident & problem escalations, problem management & root cause analysis, knowledge management, and service level management. In this role it is critical to understand customer needs in a diverse matrixed, and franchised organization, and have excellent communication skills for effective written & verbal correspondence internal and external to the organization.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

The Financial Aid Technical Operations Specialist executes the federal and institutional aid disbursement process. Ensure data accuracy by implementing data cleanup tasks and exceptions reports. This role provides technical support and coordinates training sessions, creates and maintains documentation, troubleshoots a variety of technical issues and responds to user needs in the Office of Financial Aid. Job Description: Essential Duties and Responsibilities Disburse all financial aid in Workday. Process origination, disbursement and reconciliation of all Federal Aid through Workday and COD System. Support Financial Aid Director and Counselors on resolving disbursement failures. Execute Financial Aid Processes in Workday. Perform data update/cleanup and assist in resolving technical issues on all Financial Aid systems. Troubleshoot the scanning process and workflow functionality in Perceptive Content. Perform related duties as requested by the Director of FA Technical Operations. Assist with reviewing, updating content and troubleshooting FAST Portal (Financial Aid System Tool). Create and maintain templates, forms and workflows on AdobeSign as well as offers training and support to Financial Aid staff. Runs, monitor and ensure data accuracy for Award Letter Integration. Other duties as assigned. Required knowledge, skills, and abilities Must have strong verbal communication and customer service skills. Must be detailed oriented with excellent organizational, technological and follow through skills. Knowledgeable of Microsoft Office Suite. Preferred knowledge, skills, and abilities Workday, AdobeSign, Perceptive Content. Minimum Qualification Must have a bachelor's degree. Minimum of one to two years related experience. Accreditation and equal opportunity Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, ***************************, or ***************; or to the U.S. Department of Education Office for Civil Rights. Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call *************** for questions about the accreditation of Lynn University. 2020 Lynn University Americans with Disabilities Act Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling ***************. The Annual Security and Fire Safety Report In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport For your health, Lynn University is smoke- and tobacco-free.

About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU! Location (Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Department Information DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES: 1. Candidates will work with system administrators and technical staff to provide faculty and students with technical support within academic applications. Some of these platforms include learning management systems, audio-video platforms, content management systems, the campus survey platform, and plagiarism detection software. DEPARTMENT SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES*: Perform testing, documentation, project, and procedural-related tasks. Provides technical customer service assistance while following established procedures to resolve user technical issues and appropriately escalate incidents. Job Summary Provides technical assistance and works closely with other technical staff to develop and

The Specialty Division of Titan International is looking for an Information Technology Support Technician to work at our Distribution Center in McDonough, GA. The IT Support Technician is responsible for providing personal computer, local area network, and production-related IT support to employees at a particular site and/or across the company. The position reports to the IT Manager, Infrastructure and Cyber Security. The position requires the ability to collaborate across departments, attention to detail, accuracy, high energy, forward thinking and the ability to adapt to changing business requirements while maintaining consistent, reliable, and cost-effective IT solutions and services. Essential Duties and Responsibilities: Work with Manager to establish challenging goals, plans and objectives that support the company's vision Install, test, troubleshoot, upgrade and maintain personal computers, local area networks and other IT related equipment Provide technical support to IT and non-IT employees Perform operating system and/or application software updates in a timely and thoughtful fashion and in compliance with IT policies, procedures and plans Research and recommend solutions to improve business performance and/or reduce cost Configure, test, debug and document device and software configurations, as appropriate Perform IT activities to ensure positive results are achieved in the areas of customer service, on-time delivery and business case attainment Maintain compliance to all IT policies and procedures Design and implement lean concepts and principles within the IT function and fully support lean initiatives throughout the company Support a positive work environment-based mutual respect, honesty, team work and continuous improvement Maintain 24x7 availability to address critical business and/or IT issues Installation, administration, maintenance and support of Windows networks Hardware setup/maintenance for PCs, printers, label printers, switches, projectors, fax machines, video conferencing equipment, scan guns, and tablets Support Cisco wireless infrastructure and associated Windows/Android Mobile handheld scanners is preferred by not required Serve as primary point of contact for local IT supplier Serves as primary point of contact for phone system maintenance and repairs; experience with Ring Central phone systems is a plus Install, configure and assist users with Microsoft Office products Manage users, computers and groups in Active Directory Manage local network file shares and permissions Primary contact for local backup and restore operations Perform other related duties as assigned Qualifications Education and Experience Required: Associates degree, required Minimum of five years' experience of successful and progressive IT applications and/or business analyst experience Certification, degree, or proven knowledge base in specific skill set Ability to provide oral and written communication to all levels of employees within the Company and vendors as it relates to this position & to safety regulations Must agree to wear proper clothes and shoes approved for this job Experience in Manufacturing and/or distribution is preferred but not required Exposure to other supporting information technologies such as barcoding, production scheduling, and JD Edwards EnterpriseOne is a plus Experience working with business owners and employees to help drive significant improvements in business performance Successful track record in driving continuous improvement within an organization utilizing lean and six-sigma tools Personal Trait Profile: Provide clear and concise oral and written communication to all levels of employees within the company Maintain a high level of confidentiality as needed Organize and prioritize work Manage multiple projects simultaneously Work up, down, and across the organization as a team player

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Job ID: # 17-71936 Location: atlanta,GA Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications. Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems. Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems. Must have good verbal and written skills, as well as ability to interact positively with clients. Excellent soft skills are a must. Previous retail experience (i.e. Apple Store, Geek Squad) is a plus. Candidates should have valid driver's license and reliable transportation. Work is done at customer location. Additional Information For more information, Please contact Shubham ************

Do you thrive on leading passionate technical teams and love the excitement of solving real challenges for both colleagues and customers? As the Manager of IT Service Operations, you'll be the driving force behind an energetic, client-focused support team, ensuring every technical issue gets a speedy, expert solution and every interaction leaves our users smiling. This role puts you at the heart of the action-collaborating directly with business leaders and the rest of the IT team to drive innovation, streamline processes, and raise the bar for IT service excellence. If you bring a strong technical background, a knack for delighting customers, and a track record of leading high-performing teams in fast-paced environments, we want you to help us shape a world-class IT experience for everyone we serve! Are You a Fit? Responsibilities: Provide strategic leadership to the technical support team, guiding daily operations and mentoring staff to ensure exceptional service delivery and professional growth. Direct recruitment, onboarding, and ongoing development of service desk personnel, fostering a culture of collaboration, accountability, and continuous learning. Oversee all service desk functions, including ticket management, workflow optimization, and the implementation of best practices to consistently enhance user experience. Monitor compliance with IT and customer service standards (such as ITIL) and internal policies, ensuring adherence through regular audits and process reviews. Serve as the primary escalation point for complex technical issues, collaborating with cross-functional teams to drive timely and effective problem resolution. Review and audit support tickets to guarantee accurate documentation, prompt responses, and resolution within established service level agreements. Analyze key performance indicators (KPIs) and prepare comprehensive reports on team productivity, service quality, and operational outcomes for IT leadership and stakeholders. Facilitate regular team meetings, individual check-ins, and performance evaluations, ensuring transparent communication and alignment with organizational goals. Lead the ongoing development and refinement of support processes, policies, and documentation to improve consistency, efficiency, and reliability. Engage proactively with users through feedback channels, addressing concerns and identifying opportunities to elevate service standards. Coordinate IT operations related to employee lifecycle events, including account provisioning, access management, hardware deployment and recovery, and license administration. Oversee the procurement, distribution, and maintenance of IT assets, supporting infrastructure upgrades and security initiatives in partnership with other IT teams. Design and deliver technical training materials for both support staff and end users, promoting skill development and effective technology adoption. Provide advanced troubleshooting and guidance on complex issues, leveraging deep technical expertise to support both team members and end users. Champion process improvement and innovation initiatives, identifying and implementing solutions to enhance efficiency, customer satisfaction, and service reliability. Perform other duties, as assigned, by members of IT leadership to meet evolving business needs. Communicate IT changes, outages, and updates to the business clearly and proactively, ensuring users are informed and confusion is minimized to reduce unnecessary support requests. Experience Five or more years of technical support experience in a service desk or help desk environment. ITIL Foundation certification. A+/ITF+ certification or equivalent. Network+ certification or equivalent. Microsoft 365 Fundamentals certification (MS-900). Customer-focused, solution-oriented attitude with demonstrated ability to motivate and empower teams. Strong working knowledge of: Microsoft platforms - Active Directory, Endpoint Manager/Intune, file servers, print services, licensing, and Office 365 Office Hardware - laptops, desktops, user interface peripherals, printers, mounting hardware, and asset management/tracking Audio/Video Management - conference rooms, Microsoft Teams Rooms, sound masking systems, ambient audio, and signage media players Networking - routing/switching/patching, firewall rule management, wireless access, and internet service provider management Security - 2FA/MFA, endpoint protection, mobile application management, mobile device management, automated patch management, access control systems, Zero Trust framework, and principle of least privilege Other - phone systems, unified communication platforms, non-Windows OS, remote-access solutions, privileged identity management, cellular plan management, lighting control systems, and ticket intake systems Demonstrated leadership competencies: decisiveness, fostering teamwork, developing others, managing performance, empowering others, and strategic thinking. Strong self-management skills: personal credibility, stress management, flexibility, self-confidence, initiative, and thoroughness. Effective communication and interpersonal skills; ability to build collaborative relationships and demonstrate self-awareness. Preferred Experience Associate degree or higher in Computer Science or related field. Microsoft Azure Fundamentals certification (AZ-900). One or more years of experience in a leadership role within a technical field. ServiceNow dashboard and intake management experience. Location Requirements Atlanta, GA Physical Requirements Ability to sit for extended periods at a desk or workstation while performing computer-based tasks and collaborating with colleagues. Ability to operate office IT equipment such as computers, printers, copiers, and servers. Keyboarding skills, including finger dexterity and hand coordination for entering text or data using a traditional keyboard and mouse. Ability to stand and walk within the office environment for meetings, interactions, or departmental visits. Ability to travel to any Gas South office, as needed. Ability to lift and carry items weighing up to 50 pounds, reach for items above and below shoulder height, and push or pull objects as required. Ability to work on the floor or crawl when setting up IT equipment. Ability to work in typical office conditions, including exposure to noise, artificial lighting, and climate-controlled environments. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay range is commensurate with education, experience, specialized skills or certifications, etc. Gas South Pay Range $111,794-$124,946 USD Our Purpose and Culture At Gas South, we approach each day knowing we have an opportunity to make a difference in people's lives. That means helping our customers save money with everyday low rates and treating them with dignity, honesty and respect. It means supporting our employees in their personal and professional lives, and it means we want to make sure our success directly benefits the communities we serve by giving back 5% of profits to support children in need. Through partnerships with non-profits like United Way, Salvation Army, Junior Achievement, Bert's Big Adventure and many others, we're proud to help make a difference. At Gas South our employees bring their boldest ideas and most authentic selves to work, no matter their title, position or background. We understand that our people are our most valuable assets. So, we treat them that way, with competitive benefits, flexible schedule options, and a fun, casual atmosphere. Gas South affirms that it is an Equal Opportunity Employer whose actions and practices are consistent with fair employment. In this regard, Gas South will not discriminate against any employee or applicant with regard to race, color, religion, sex, age, national origin, disability, pregnancy, childbirth or related medical conditions, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, training, promotion, lay-offs, transfers, leave of absence, compensation and termination. Benefits for full-time employees include: Full medical, dental, and vision coverage Employer-paid life and disability coverage Annual employer contributions of up to 12.5% to your 401k Remote work options available based on business needs Annual performance incentive is a % of annual benchmark based on position level Paid four-week sabbatical every five years Opportunities to volunteer in the community Education assistance up to $5250 per year

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Are you ready to make a meaningful impact by evaluating and enhancing risk management, operations, and governance processes? At Ciena, we are committed to innovation, collaboration, and excellence. We are seeking a talented IT Audit Specialist to join our Internal Audit team, where your expertise will contribute to shaping our control environment while supporting the Audit Committee and management. This role offers a dynamic blend of individual and team leadership responsibilities, with opportunities for domestic and international travel up to 10%. How You Will Contribute: * Plan, manage, and execute complex IT-related, Sarbanes-Oxley, and operational audit projects in alignment with the Institute of Internal Auditors (IIA) Professional Practices Framework. * Conduct or lead IT risk assessments, developing detailed audit programs and tests using industry-standard models such as COSO, NIST, COBIT, and ITIL. * Enhance audit testing techniques by leveraging artificial intelligence (AI), data analytics, and continuous monitoring/auditing tools. * Perform IT audits to ensure compliance with regulations, cybersecurity standards, policies, and procedures, while identifying opportunities for operational improvement. * Oversee audit engagements, ensuring timely execution, milestone achievement, and high-quality documentation of fieldwork. * Evaluate internal control environments, assessing the efficiency and effectiveness of IT processes and systems. * Draft concise, accurate, and fact-based audit reports, identifying deficiencies and recommending actionable improvements. * Collaborate across all organizational levels to secure management commitment for issue resolution and advise on risk and control evaluations for new or revised processes. The Must Haves: * Bachelor's degree in Information Systems, Computer Science, or a related discipline (MBA preferred). * 5-6 years of IT-related internal or external audit experience (Big 4 experience preferred). * In-depth knowledge of IT operations, networks, applications, cybersecurity, and Active Directory. * Proficiency in Sarbanes-Oxley IT General Computer Controls, COSO, ISO 27001, COBIT, NIST, and ITIL models. * Familiarity with data analytics, automation, and AI technologies for audit purposes. * Strong interpersonal, oral, and written communication skills combined with excellent analytical capabilities. * Professional certifications such as CISA, CISSP, CIA, CISM, or ISO 27001 audit experience preferred. Nice to Haves: * Familiarity with Oracle or similar ERP systems and Oracle/SQL databases. * Experience with audit tools like Onspring and AuditBoard. * Knowledge of cloud and outsourced vendor risks, controls, and audit approaches. * Vendor audit experience and understanding of AI testing techniques and tools. * Highly ethical, team-oriented, inquisitive, and logical with a self-directed problem-solving mindset. Pay Range: The annual pay range for this position is $81,600 - $120,000. #LI-SG Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 8:00 AM Shift End Time 5:00 AM Worker Sub-Type Temporary Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Job Description The IT Asset Management (ITAM) Intern will perform physical audits of end user devices throughout Children's locations to ensure proper device and location data in ServiceNow, leading to a better turnaround time for incidents and potentially reducing spend on net new devices. The ITAM Intern will also perform ITAD activities for device disposition and complete data cleanup activities within the ServiceNow ALM_Hardware module. Responsibilities will include: * Auditing and capturing Desk Tech for all consumable devices (i.e. Monitors, docking stations, keyboards, mice, IP phones, desk printers), PC Device data (i.e. Laptop or desktop), and printer and scanner data for Service Now * Perform ITAD as required * Data analytics and clean up of Hardware Assets within the ServiceNow platform * Complete an accurate detailed listing of EUD Devices * Complete ITAD activities including creating Chains of Custody, reconciliation to Certificates of Disposal, and updating ServiceNow and reporting * Asset analysis and cleanup/reporting The Children's Summer Intern program allows interns the opportunity to gain hands-on experience related to their field of study by working on meaningful projects alongside Children's professionals. Intern responsibilities may include project management, event planning and support, logistics, data base management, research, and analysis. Interns may explore career paths and apply for full-time positions upon successful completion of the program. Experience * Research area: research experience necessary either through previous internship, work experience, or course work; practical knowledge about the conduct of research principals required Preferred Qualifications * Intermediate level Excel skills * Analytical skills * Ability to work with limited supervision * Ability to travel to various Children's locations Education Clinical Focus: * College student with at least two years in a health sciences related program, such as pre-med, nursing, biomedical engineering, biology, chemistry, or statistics, or post graduate student working toward a Master's of Science in public health or medical degree Non-Clinical Focus: * College or graduate student that is currently working towards a Bachelor or Master's degree in Journalism, Communications, Business, Marketing, Healthcare Administration or other related field, required Certification Summary * No professional certifications required Knowledge, Skills, and Abilities * Organized, detail oriented; Able to prioritize time sensitive assignments * Creative and flexible; Able to adapt to change * Self-starter; Able to make decisions independently * Strong verbal and written communication skills; Strong interpersonal and presentation skills * Able to work well with diverse groups, comfortable interacting with all levels * Able to represent Children's in a mature and professional manner * Willing to work long hours that could include evenings and weekends, if applicable to internship * Proficient with Microsoft Office applications (Word, Excel, Power Point, Access, Outlook) or other applications as required * Able to travel throughout expanded metro Atlanta area; Must provide reliable transportation, if applicable to internship Clinical Focus: * Knowledge of medical terminology useful * Knowledge of basic statistical software useful Job Responsibilities * Develops and implements projects as assigned, which could include events, activities, programs, or research studies. * Creates and carries out a cohesive plan for each assigned project. Establishes and maintains contact with all appropriate individuals to ensure that the plan is implemented in the best interest of the organization. * Executes administrative and operational tasks for assigned projects. * Supports and participates in the continuous assessment and improvement of the quality of services provided and projects produced. * Understands and complies with infection control, safety, and OSHA procedures and regulations, while meeting all in-service requirements as outlined per policy. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 1575 Northeast Expy NE Job Family Intern/Extern

ARE YOU READY TO WORK AT PRIMEREVENUE? The IT Support Manager is responsible for establishing and maintaining IT Support standards while leading a small, globally distributed IT Support TEAM. This is a hands-on, player-coach role with primary focus on Microsoft environments, MacOS support, identity management, and endpoint operations, while serving as the internal technical owner and liaison for third-party IT and network service providers. WHAT YOU GET TO DO * Lead and develop a small, global IT Support TEAM in a hands-on, player-coach capacity * Act as an escalation point for complex systems, identity, endpoint, and office technology issues. * Own support and administration of hybrid Windows environment (Active Directory, Group Policy, Entra ID, Intune) * Manage Microsoft Entra ID, including user lifecycle, MFA, and Conditional Access * Oversee endpoint lifecycle management for Windows and MacOS devices (onboarding and offboarding) * Partner with third-party IT and network service providers to triage issues, escalate incidents, and support office changes * Maintain working knowledge of corporate networking fundamentals to enable effective collaboration (Meraki experience preferred) * Ensure reliability of conference room, AV, and office technology * Establish and improve IT Support processes, documentation, SLAs, and KPIs * Manage IT budget, vendors, assets, and service inventory in partnership with Security and IT leadership * Collaborate with management to implement IT policies, procedures, strategies, and controls WHAT ARE WE LOOKING FOR? * Bachelor's degree in Information Technology or related field, or equivalent experience * 5+ years of hands-on IT support experience * 1-3 years of people leadership or team lead experience * Proven experience with Active Directory, Group Policy, and Entra ID * Experience supporting hybrid windows and MacOS environments * Working knowledge of corporate networking fundamentals * Experience collaborating with third-party IT or network service providers * Experience supporting executive users in an office environment * Ability to operate in an on-call support model as needed * Strong work ethic with the ability to operate with minimal supervision * Hands-on experience with enterprise device management and productivity tooling (Intune, Jamf, NinjaOne experience preferred) * ITIL certification desirable WHAT IS PRIMEREVENUE ABOUT: Established in 2003, PrimeRevenue is the leader in working capital financial technology solutions. PrimeRevenue has the largest and most diverse global funding network of more than 100 funding partners. Supporting 30+ currencies on a single cloud-based, multi-lingual, cross-border network, PrimeRevenue facilitates a volume of more than $250 billion in payment transactions per year. Offering working capital solutions for both accounts payable and accounts receivable, PrimeRevenue is the only supply chain finance provider offering hands-on, 24/7 global support and patent-pending technology. This ensures our clients see more cash, faster, while ensuring sustainable cash flow gains year-over-year. With nearly 200 employees in offices around the globe, PrimeRevenue has a diverse, multi-lingual team that is quickly growing. Our smart, hungry, and humble TEAM is dedicated to our values, PRIDE + Integrity. Performance, Respect, Innovation, Diversity, Excellence and Integrity are engrained in our culture and are integrated into everything we do - which ensures we deliver outstanding results for clients. Our multicultural workplaces offer outstanding opportunities for professional and personal development. Like most successful companies, you'll find people who are highly intelligent, motivated, fun-loving and above all, ethical. At PrimeRevenue, you will work with a great TEAM that is pursuing a massive overall opportunity. PRIMEREVENUE PERKS: * Competitive pay, bonus, and retirement programs * Generous benefits and time off programs * Professional growth, learning, and development opportunities * Innovative, global, TEAM centric environment * Community service-oriented culture * Collaborative, casual, fun, and flexible work environment with access to top technology, stocked breakrooms, and coffee bars * TEAM events and employee celebrations

Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Job Overview The Incumbent will lead implementation, support, maintenance and continuous improvement of information systems supporting VOIS applications, primarily in the Vehicle Ordering, Allocation, Wholesales, Special Sales & Retail area. This role facilitates SAP and related application initiatives in collaboration with business stakeholders and internal/external IT partners to ensure alignment with customer requirements. The incumbent will lead the development and execution of both functional and technical system components, with special emphasis in SAP VMS module, maintaining expert-level knowledge of system capabilities in accordance with Mercedes-Benz standards. They will ensure system reliability and performance, drive innovation through emerging technologies such as automation and AI and provide support to team members to ensure timely and cost-effective project delivery. The incumbent will bring expert level knowledge of SAP S/4 HANA, SAP Vehicle Management System & strong skills in SAP Sales & Distribution Module with emphasis on O2C process. Responsibilities: (10%) - Ability to understand business requirements and translate them into a solution. Ability to understand the breadth and depth of the deliverable and how the solution fits into the larger picture (10%) - Responsible for the Technical & Functional aspects of the Analysis and Design Process and its associated documentation - Technical, functional specification, Test Plans, etc (20%) - Will design robust functional solutions, troubleshoot problems and provide guidance for sustainable resolutions in the area of Vehicle ordering, wholesale, allocation, retail on the SAP implementation (10%) - Conduct presentations to all audiences on a variety of subjects. Able to communicate with team members and business stakeholders in a clear, consistent, and professional manner. (10%) - Work self-directed and independently, act as subject matter mentor to junior team members & SI Partners (5%) - Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required (10%) - Provide support for cross-functional issues involving MM, SD, FICO and guide technical team members (ABAP) for issue resolution (10%) - Allocate time, prioritize tasks, and accurately scope tasks and phases of a project. (5%) - Define and implement industry best practices and Mercedes-Benz standards into operational procedures and system operations (10%) - Suggests tools and processes needed to improve business processes. Reviews the team's deliverables for adherence to standards and to ensure quality. Qualifikationen Requirements & Conditions Must be able to work flexible hours/work schedule Requires valid driver's license Travel domestically Travel internationally Work Holidays when required Work Holidays as scheduled Work weekends when required Work weekends as scheduled Experience with Microsoft Excel, Access, Visio and PowerPoint Good people skills, good communication skills Education Bachelor's/Master's Degree (accredited school) and relevant work experience with emphasis in: SAP functional & Technical expertise in SAP VMS & SD modules Strong understanding of vehicle lifecycle processes including procurement, sales, and inventory. Hands-on experience with SAP VMS configuration and customization. Familiarity with SAP SD, MM, and FI integration points. Experience in automotive industry or similar domains is highly preferred. Excellent problem-solving and communication skills. Ability to work independently and in a team-oriented environment. Knowledge (necessary to perform proficiently in this position) Must have 6+ years (total) of experience in the following: * Lead development and implementation of the functional and technical aspects of the systems by maintaining an expert level awareness of the functionality and system options in accordance with Mercedes-Benz standards * Analyze complex functional/technical support & training and recommend solutions in unfamiliar environments * Automotive industry Knowledge of vehicle process, Order to Cash process, Vehicle accounting process High level of expertise in SAP VMS (Vehicle Management System) with hands-on experience in VMS processes and configurations * Implementation, Migration & Support of S/4 HANA systems is mandatory, automotive industry experience is a plus * Use agile methods to facilitate customer-centric solution development and ensure hand-over to IT operations * Manage and report on issues and problem tickets and conduct priority sessions with business partners on change requests * Provide 2nd level support for system issues and act as SME in SD, MM and FiCo modules of SAP. * Exceptionally good communication and collaboration skills; and the ability to work with multiple stakeholders. Proven ability to tailor communication content to the needs of the audience * High analytic and strategic thinking * Independent working attitude; well-organized with attention to detail * Able to lead, moderate and motivate colleagues * Excellent relationship building/partnering skills EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.

We are looking for a Senior IT Support Manager who loves solving problems and is passionate about building a reliable, secure, and delightful end‑user technology experience. You will lead a global team of IT Support Managers spanning Atlanta, Las Vegas, Mexico City, and Sydney, aligning processes, tools, and service quality across regions. Working closely with IT Engineering, Network, Business Systems, HR, BI, and business leaders, you will raise the bar on IT service delivery, modern endpoint management, and support automation that powers AGS's growth. You have a proven track record helping companies scale internationally-standing up support operations, tooling, and processes across new regions (e.g., LATAM, APAC, ANZ) while maintaining global standards and local compliance. Responsibilities * Exercise discretion and independent judgment with respect to matters of significance. * Manage managers: coach, mentor, and performance‑manage IT Support Managers across four regions; set goals, run playbooks, and foster a "one team" culture. * Run world‑class Service Desk & Desktop Support: standardize intake, triage, and escalation using Jira Service Management, enforce SLAs/SLOs, and publish service health metrics. * Modern endpoint operations: lead imaging, patching, compliance, and software delivery with Intune, SCCM, and Entra ID; drive secure configurations with MFA and Conditional Access. * Cross‑platform support: ensure robust support for Windows and mac OS environments, including device enrollment, patching, and security baselines. * Security partnership: collaborate with SecOps on EDR/XDR alerting, phishing response, and incident runbooks; champion least‑privilege and device hardening. * Onboarding/offboarding excellence: co‑own HR‑integrated workflows (birthright access, license mirroring, first‑day readiness); ensure timely, complete offboarding. * Asset & license stewardship: keep accurate inventories with Ivanti ITAM and related tooling; reconcile licenses, optimize spend, and support audits. * Change & tool migrations: coordinate rollouts and transitions (e.g., collaboration tools, domain/email changes, file‑sharing standards) with minimal disruption. * Vendor management & budget discipline: obtain quotes, manage renewals, and document ROI for core IT support tools and services. * Communications & events: publish clear updates for facility notifications, Town Halls, maintenance windows, and executive briefings. * Continuous improvement: identify bottlenecks, automate routine tasks (PowerShell, workflow automation), and drive "shift‑left" knowledge and self‑service. Skills/Requirements * Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience). * 8+ years of professional IT Support experience with 3+ years managing multi‑site/global support teams (managing managers strongly preferred). * Hands‑on leadership with Microsoft 365, Intune, SCCM, Entra ID/Azure AD, Windows 10/11, mac OS, and Jira Service Management (workflows, SLAs, automations, reporting). * Expert in designing, operating, testing, and improving support processes; strong problem‑solving and root‑cause analysis skills. * Security‑minded, with experience partnering on EDR/XDR, phishing/malware response, and secure remote access (e.g., Meraki, GlobalProtect). * A passion to help your team members and to work with them for the greater good; excellent communication and stakeholder management. * Be self‑motivated and proactive to get stuff done; comfortable with iteration and change to create and design great things. Nice to Have * Experience with Ivanti ITAM, BeyondTrust Remote Support, Verkada, Exclaimer, PowerShell scripting, and Software Center; ITIL certification. * Experience deploying AI‑driven self‑service tools (e.g., virtual agents, automated ticket triage, knowledge bots) to reduce ticket volume and improve user experience. Work Location & Team Model * Onsite - Atlanta, GA (primary). * Manages a global team with onsite and remote members in Las Vegas, Mexico City, and Sydney; occasional travel required. Note: All offers are contingent upon successful completion of a background check. Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals. AGS is an equal opportunity employer.

The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school's technology to a new level while at the same time improving and maintaining customer support. The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision. *****Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks Duties & Responsibilities Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems Ensure all documentation is properly maintained and updated in a timely manner. Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters. Monitoring and maintaining network connections to connected devices such as printers, switches, servers, and wireless access points. Expectations Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems. Strong verbal and written communication skills. Must be customer service and detail oriented. Qualifications Minimum of 5 years experience in a closely related position providing technical support, troubleshooting, and escalations for a school environment. Experience Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks. Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus) Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus. Microsoft Office 365 (Teams is a Plus) Server Hardware Knowledge of Centralized Service Tools for Auditing, Helpdesk, and Asset Management Certification: Apple or Microsoft Technology and/or CompTIA certification(s) preferred Google Admin Certification or equivalent experience preferred Education: BS degree in Information Technology, Computer Science, Engineering, a relevant field or equivalent experience Experience: A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments Working in academic environment: 2 years (Preferred) Administering Chromebook: 2 years (Preferred) Apple/Mac device: 2 years (Preferred) Google Education: 2 years (Preferred) Mobile Device Management: 2 years (Preferred) WordPress: 2 years (Preferred)

Must be local to Metro Atlanta The following compliance item is REQUIRED at the time of resume submission. **Tax Clearance Letter** (Pls review compliance tab for instruction) Under general supervision, the ITS Trainer will work with end users and other personnel to coordinate testing and training for trainers on design and development of system initiatives, in support of our efforts to continually upgrade the skills and capabilities of end users and the Department of Revenue (DOR). Must be able to train on software applications or large-scale systems while also identifying areas of risk or for improvement on business processes. The incumbent must be able to build relationships with business resources across all divisions within the Dept. Must be able to facilitate meetings and work as a liaison between the business users and IT personnel on system changes. The incumbent must also be able to produce training or instructional videos and other training documents on system changes and upgrades. Specific duties include (but are not limited to): Facilitate meetings Administers training for end users and other trainers Consults with vendors or technical staff to validate functionality and workflow for preparation of instructional or training documentation for communications to end users Identify training needs based on new system functionalities and/or changes in workflow or business processes Produce instructional or training videos and documents for use in support of training Provides services such as scheduling of training, maintaining records, setting up/checking equipment Develop change management plans for transition to new or upgraded systems Documents business processes and create instructional documents for users of new or upgraded systems Track and report on system changes Entry Qualifications: High School Diploma or GED AND 3 years of experience providing educational, training or instructional services in functional area. (IT/IS, End User Support etc.) Essential Qualifications: Customer Service: Demonstrated ability to appropriately address internal & external customer issues while respecting business needs and in relations to maintenance of systems Accountability Results Orientation: Demonstrated ability to meet deadlines and manage team to achieve performance goals Judgment and Decision Making: Demonstrated ability to weigh the needs of the taxpayers and the department to decide the best course of action for all parties, under general supervision Teamwork and Cooperation: Demonstrated ability to promote the team atmosphere, be inclusive of all team members, and work well with co-workers & leadership Experience working with cross-functional teams in managing various initiatives, and bridging the gap between the business operations and technology teams Experience training on software applications or large-scale system implementations Demonstrated proficiency in MS Office - Word, Excel, PowerPoint, LMS365 and Visio. Experience using SharePoint or similar software for sharing documentation Experience testing and coordinating testing of new installations and system upgrades Experience producing training or instructional videos and documents Priority Consideration: Technical Writer certification Experience testing and coordinating testing of new installations and system upgrades Demonstrated proficiency in MS Office - Word, Excel, PowerPoint, and Visio. Experience developing adequate training or instructional materials for end users Experience using SharePoint or similar software for sharing documentation

Care Logistics is growing our team and seeking highly skilled and driven professionals that share our values and mission. If you are looking for a challenging position with a well-managed, well-funded healthcare innovator, consider a position with Care Logistics. Care Logistics is a subsidiary of Jackson Healthcare, a family of highly specialized healthcare staffing, search and technology companies. With a mission to improve the delivery of patient care and the lives of everyone it touches, it helps healthcare facilities across the country serve more than 10 million patients each year. Backed by more than 2,600 Associates and over $2B in annual revenue, Jackson Healthcare is a top three U.S. healthcare staffing firm. In addition to being Great Place to Work certified, it is consistently named an employer of choice, having been nationally recognized as a best workplace in healthcare, a best workplace for women and a best workplace for millennials, as well as being named one of the Healthiest Employers by the Atlanta Business Chronicle. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! The Application Specialist is responsible for configuring and testing Care Logistics' applications and assisting in training customer application administrators on its use and configurability while facilitating a favorable client and Care Logistics outcome. They work closely with members of the Client Services team and customer resources in support of these objectives. Client Services functions include project delivery tasks such as configuring the system with detailed hospital information, advising on ways software configuration can be adjusted to creatively solve a challenge, ensuring the solution functions in accordance with the process redesign conducted by Transformation resources, training customer application administration resources on applications functions, supporting go live events, assisting the support team with customer issues, and participating in system upgrades as needed. ESSENTIAL RESPONSIBILITIES: * Client Services Functions * Delivery components of customer implementations include: * Acting as the owner of knowledge regarding the application, what can be configured, and how to optimize the customer's processes with the application. * Configuring all aspects of the application via the Care Logistics administration modules, SQL queries, remote server applications, and spreadsheet uploads (when applicable). * Understands configuration options and recommendations for all products offered by Care Logistics, advises Transformation resources as necessary. * Own the configuration gathering and system build process, working with Care Logistics project team resources and customer resources to gather data needed to configure the application. This includes facilitating configuration gathering sessions with customer resources throughout the implementation process. * Prepare necessary environments (configuration, patient needs) for testing and training sessions * Train customer Application Administrators on configuration processes associated with their role in the Administration module. * Leading unit testing, including issue capture and resolution processes. * Support Integrated Testing via application validation, issue capture, and resolution follow-up * Acting as a front-line liaison with the client resources, regarding configuration capabilities of the application, both on-site and remotely during the project. * Escalating technical issues to Project Manager, Technical Project Manager, and/or Healthcare Operations Executive on the assigned project. * Providing Technical Go-Live coverage as the application and configuration expert. * Responsible for maintenance of configuration documentation and change log for customer environment(s). * Additional tasks which include: * Supporting customer application configuration requests post go-live as needed. * Collaborate with teammates to troubleshoot and maintain existing application modules. * Work with development to understand configuration options for new releases and improve the configuration processes for future releases * Train internal users on system configuration including Support team members and other project team resources * Maintain configuration documentation and resources for both Application Specialist role and for other internal team members to reference. * Lead internal methodology efforts to improve Care Logistics ability to implement software more efficiently and effectively. * Conducts job duties in accordance with the Corporate Values and Culture * Others First * Respects all individuals without regard to their position. Understands that there is no class system. * Seeks first to understand before responding, doesn't rush to judgment. * Esteem the Team * Embraces a "Team-First" vs. "Me-First" attitude. Understands that the possibilities for success are limitless when one is impervious to who gets credit. Doesn't take credit for other's accomplishments and will give other's credit with praise and recognition. * Communicates problems directly, not engaging in rumors or gossip. * Maximize Potential * Takes ownership of self and working team. Conducts self with intellectual honesty; is willing to admit mistakes and understands strengths and weaknesses. Believes and operates under the principle "If it's to be, it's up to me" * Strive for Excellence * Functions in a fail-safe environment that forgives and focuses on solutions. Will encourage and support other associates, creating an environment to be one's best. * Do the Right Thing * Always tries to do what's right with a firm sense of integrity and ethics, behaving in a manner consistent with principles of moral conduct. QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS: REQUIRED * Bachelor's degree in Computer Information Systems or equivalent experience. EXPERIENCE PREFERRED * Two years of experience working with Healthcare Information Systems or internal hospital operations preferred. * Knowledge of database structures and Structure Query Language (SQL). KNOWLEDGE, SKILLS, AND ABILITIES: * Ability to develop strong and productive working relationships with others. * Ability to form strong team bonds and enhance team performance. * Strong organizational and quality management skills with ability to handle multiple, competing tasks and priorities. * Ability to cope with rapidly changing information in a fast paced environment. * Proven communication, interpersonal, analytical and organizational skills. * Proven ability to properly communicate with customers (in person and via phone) and manage expectations during a project. * Ability to work both independently and as a member of the implementation and support team . * Ability to manage multiple concurrent activities, all with fluctuating deadlines, by working with other departments, both internal and external. * Must be able to quickly identify and resolve issues. * Must be able to quickly understand complex concepts. * Excellent oral and written communication skills. * Excellent customer management skills. * Above average observational skills to collect data and validate information. * Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from underlying business problems/needs. * Able to effectively represent JHS/Care Logistics values and principles in decision-making and actions. Adaptability: * Ability to embrace change and shift focus when unexpected work arises. Time Management: * Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact. Customer Service: * Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns. TRAVEL REQUIREMENTS & WORKING CONDITIONS: * 20-40% travel required. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is frequently required to participate in online video calls, use hands to write and type, verbally and written communications. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Disclosures Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

What you can expect As an Industrial CT Application Specialist (m/f/d) at VisiConsult X-ray Solutions Americas Corp., you are the technical expert for advanced industrial CT applications and VG-based data analysis, supporting customers and internal teams across the Americas. Key Responsibilities: Perform advanced CT data analysis in VGStudio MAX (porosity, inclusions, wall thickness, dimensional inspection, visualization) Define and implement best practices for CAD-to-scan alignment and automated inspection macros Develop, standardize, and deploy CT workflows, including correlation and Gage R&R studies Support design engineering and metrology teams with tolerance definition and root cause analysis Provide technical support for tooling development and process improvements Create and maintain CT inspection protocols, operating procedures, and data review standards Train and mentor CT technicians, analysts, and customer personnel Ensure consistent and high-quality digital inspection practices across sites What you should bring Minumum 2 years of experience applying CT data in VolumeGraphics / VGStudio MAX Proven experience with porosity, wall thickness, dimensional inspection, and automated CT workflows Experience in building and deploying automated macros in VolumeGraphics Completed technical training or equivalent hands-on experience in VolumeGraphics (Hexagon courses a plus) Experience using CAD systems (SolidWorks, AutoCAD, Siemens NX preferred) Ability to meet visual acuity requirements per NAS 410 Strong ability to train customer personnel in small group settings Experience with auditing, compliance, or regulated environments preferred Detail-oriented with a high standard for technical documentation Self-driven, strong communication skills, and customer-focused mindset Willingness to travel to customer sites frequently Fluent in English What we offer Career and development opportunities An international and team-oriented work environment Variety of perspectives due to a wide range of industries and customers Your contact to us Please apply online using our online form via the link in the respective job posting. With just a few clicks, you can provide us with your application documents. This enables us to process your application optimally and quickly. If you have any questions, please do not hesitate to contact us at ****************************. We look forward to getting to know you! About us VisiConsult X-ray Solutions Americas Corp. is a family-run, dynamic, internationally operating and growing company in the High-tech sector and worldwide market leader for individual X-ray inspection systems. We see ourselves as a specialist for individual solutions in the field of image processing and automation. Our focus is on the realization of semi and fully automated systems. In the past years we could install a variety of X-ray inspection systems in the market. A team of permanent and freelance employees pursues a common goal: customer satisfaction.