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  • ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location

    Ernst & Young Oman 4.7company rating

    Information technology professional job in Seattle, WA

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
    $122.9k-213.4k yearly 6d ago
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  • Information Technology - Head of Cloud & Infrastructure

    Aritzia

    Information technology professional job in Seattle, WA

    . As the Head of Cloud & Infrastructure, you will play a pivotal role in leading and motivating the teams in charge of cloud services, on-prem data centres, servers, storage, networking, end-user devices, and AI-driven infrastructure optimization, to ensure consistently robust, scalable, and secure services and support. You will work closely with the Chief Technology & Information Officer and other Technology leaders to design and execute on Aritzia's technology roadmap. With people at the heart of everything you do, you will support your high-potential people to grow rewarding careers at Aritzia - while enjoying one yourself. **THE ROLE** Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience**THE QUALIFICATIONS**Proven and best-in-class skills, applicable certifications, education and/or experience:Bachelor's degree in computer science, engineering, or a related field; or equivalent executive-level experience in enterprise infrastructure and cloud technologies10+ years of progressive leadership experience in cloud infrastructure, data centre operations, and enterprise technology platforms, including AI-driven systems Demonstrated experience integrating AI and machine learning into infrastructure operations, including predictive analytics, intelligent automation, and anomaly detection Strong knowledge of enterprise networking, storage architecture, and end-user computing, with experience implementing AI-enhanced monitoring and self-healing systems Familiarity with AI governance, model lifecycle management, and ethical considerations in deploying intelligent systems across infrastructure Experience leading cross-functional teams in the execution of large-scale infrastructure transformation initiatives, including cloud migration and AI adoption Proficiency in cybersecurity frameworks and data governance practices across cloud and on-prem environments Ability to develop and execute technology roadmaps that incorporate AI capabilities to enhance operational efficiency and resilience Commitment to talent development, with experience mentoring high-performing teams and fostering a culture of innovation and continuous improvement The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes Excellent communication and stakeholder engagement skills to influence executive leadership and drive enterprise-wide technology adoption The ability to set clear objectives and design a strategy that inspires the team #J-18808-Ljbffr
    $104k-142k yearly est. 3d ago
  • Information Technology Specialist

    KBC Advisors 4.1company rating

    Information technology professional job in Seattle, WA

    KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives. KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate. This is an in-person position in our Seattle, Washington office. Essential Duties and Responsibilities Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance Support IT-led projects and system rollouts in a hands-on environment Troubleshoot user access issues on company devices Provide technical support for video conferencing systems and meetings Deliver user training on tools, applications, and IT policies Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution Research, evaluate, and recommend new technologies to improve IT processes Create, update, and manage IT process guides and training resources Provide IT support and onboarding for new and existing employees Assist with implementing and monitoring IT security measures Travel to KBC offices as needed to provide onsite support Preferred Qualifications Strong understanding of IT asset management and lifecycle processes Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms Familiarity with IT security best practices and access management Excellent communication skills with the ability to train and support non-technical users Strong problem-solving skills with the ability to prioritize multiple requests Experience working both independently and collaboratively across teams Education and Experience Bachelor's degree in Information Technology, Computer Science, or a related field 3+ years of experience in IT support, systems administration, or a related role The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.
    $67k-82k yearly 2d ago
  • Senior Information Technology Program Manager

    Project Fixers (Francis Consulting LLC

    Information technology professional job in Seattle, WA

    Project Fixers ************************** is an expert IT program management consulting company located in Seattle, WA. We specialize in managing delivery of highly complex IT programs, including major system implementations, integrations, and digital transformations. We also are experts at fixing IT projects that are going sideways. Role Description The Senior IT Program Manager will be responsible for managing complex IT implementations. This role usually involves managing programs with cross-functional project teams of 50+, including multiple partners and integrators. We're looking for expert high-energy project drivers that can rally their teams to take the toughest project peaks. Qualifications 10+ years of experience managing complex IT implementations, ideally including a variety of packaged systems (including ERP, CRM, MES, GTM), custom development, and systems integration; Experience managing programs consisting of multiple sub-projects and delivery teams; Equal ability to confidently manage senior program stakeholders, as well as lead the implementation team hands-on; Mindset of a solution designer and fixer - analytical skills and curiosity to get to the root causes of all issues - whether business, technical, or human in nature; High emotional intelligence: ability to offer coaching, tactfully resolve conflicts, and mediate tense political situations; Excellent communication skills - ability to act as a translator between Business and IT, and to summarize complex concepts visually and with brevity; Prior consulting experience is strongly preferred.
    $120k-171k yearly est. 4d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Olympia, WA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $58k-76k yearly est. 4d ago
  • Instruction And Classroom Support Technician 3 - Culinary Arts (C)

    Edmonds College 4.0company rating

    Information technology professional job in Lynnwood, WA

    Under the general supervision of the Culinary Arts staff, the position provides operational and instructional support for the Culinary Arts Department's modules. The position primarily involves purchasing equipment, supplies, and food for both kitchens in the Culinary Arts Department., It also includes collaborating on the instruction of the Receiving & Storage and Purchasing modules for students. This includes hands-on and verbal instruction on purchasing, receiving, storing, maintaining, and sanitizing food, supplies, and equipment. Edmonds invites all individuals to apply, and as an equal opportunity employer, we also encourage individuals from diverse backgrounds and groups to apply for this position. This is a classified position reporting to the Dean for the School of Business, Entrepreneurship, & Professional Education. For information on applying, please see Application Procedures and Required Documents, below. Applications received by December 29, 2025 at 11:59pm PST will receive priority consideration. Position is opened until filled. Responsibilities Include, But Are Not Limited To: * Weekly, communicate with all faculty to determine what instructional materials or activities are needed for the following week. * Receive and provide storage of products. * Work daily with the purchasing students to ensure the product is available for production. * Purchase all food, supplies, and equipment for the Culinary Arts Department. * Weekly food purchases from local retailers for isolated purchase needs. * Maintain and track all aspects of inventory control. * Provide hands-on, verbal, and written instruction to the Culinary Arts Department in all areas of the kitchen, which may include food preparation and basic formulas used in the Foodservice industry. * Responsible for fulfilling student and staff requisitions * Maintain records and reconcile P-Cards on time. * Maintain and manage cleaning schedules. * Maintain all kitchen records, including student, staff, and occupancy permits; equipment purchases; and other state-required documentation. * Maintain the herb garden. * Set up and shut down the Culinary Arts kitchens for daily operation. * Prepare classroom materials and equipment for use. * Write and execute policies and procedures. * Research new products, purveyors, equipment, and other resources needed for the program. * Model appropriate professional behavior. * Model professional culinary skills, including workflow and time management. * Prepare and/or assist with special projects. * Maintain a flexible schedule, as the position works across multiple areas. * Provide administrative support for office procedures, budget tracking, billing and invoicing, CTCLink, marketing, and liaison with college departments. * Responsible for daily deposits. REQUIRED QUALIFICATIONS: * Two-year Culinary Arts degree or equivalent education. * Three years of experience working in the food services industry. * Experience in purchasing and maintaining products in a food service establishment. * Excellent communication skills, both oral and written. * Ability to work effectively with populations representing diverse backgrounds, life experiences, and abilities. * Experience directing the work of others. * Proficiency using a computer, Microsoft Office, Google Suite, the Internet, and email. PHYSICAL WORK ENVIRONMENT: Excellent communication skills, both oral and written, are required. This includes the ability to speak clearly, fully comprehend written and spoken English, and communicate with people for whom English is a second language. The position requires instructing others in a classroom setting, producing clearly written documents, and lifting up to 50 pounds. The ability to use a computer, a ten-key, and to fully operate restaurant equipment is required. Some work will be performed in a noisy environment, requiring speaking loudly to be heard above the ambient noise level. WORK SCHEDULE: 40 hours per week. Monday- Friday, 8:00 am - 4:30 pm and as needed for special events. COMPENSATION: Salary is range 47. Beginning salary is $49,116 - $55,584 annually, with progressive increases to $66,012, plus a full state benefits package, which includes tuition waivers for college classes, medical, dental, retirement options and more. Vacation and leave package includes 12 sick days per year, 11 scheduled holidays, 1 personal holiday, 3 personal leave days, and 14 vacation days per year (incremental increases to 24 vacation days per year). CONDITIONS OF EMPLOYMENT: * You must document your citizenship or employment authorization within three days of hire. * Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant s suitability and competence to perform in the position. * All new positions are contingent upon funding. * At this time, Edmonds College does not sponsor H1-B Visas. * Complete, sign, and submit Declaration Regarding Sexual Misconduct APPLICATION PROCEDURES AND REQUIRED DOCUMENTS: All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following documents in order to be complete: * Cover letter that addresses the required qualifications * Current resume * Names and contact information for three references. * For veterans' preference, please scan and attach your DD214, Member-4 Form Important, if this posting is on an external website other than ****************** or Edmonds College Job Opportunities please follow one of these links to apply. Applying via an external webpage will not enter our application system. ABOUT THE COLLEGE: Established in 1967, Edmonds College is a public, four-year, state college. It focuses on academic excellence, student success, and community engagement, which reflect the three aspects of its mission: Teaching | Learning | Community. It serves about 20,000 students annually, including more than 1,000 international students from more than 60 countries. The college offers nearly 70 associate degrees and 60 professional certificates in about 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit **************** EEO/AFFIRMATIVE ACTION STATEMENT: The college provides equal opportunity in education and in employment per state and federal law. The college prohibits discrimination against any person due to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. For questions about our nondiscrimination policy or gender equality and athletic teams, contact Kathy Smith (Title IX and Section 504 Coordinator/Investigator); Clearview Building, Room 122B; ***********************, ************. JEANNE CLERY STATEMENT: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of Edmonds College s commitment to safety and security on campus, the College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Edmonds College s Annual Security and Fire Safety Report is available online at ********************************************************************************************************* Apply for Job * Explore Jobs * Sign In * New User
    $49.1k-55.6k yearly Easy Apply 33d ago
  • Computer Field Tech Position- Kent WA

    BC Tech Pro 4.2company rating

    Information technology professional job in Kent, WA

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Executive Support Technician

    Astreya 4.3company rating

    Information technology professional job in Seattle, WA

    What this Job Entails: The Executive Support Technician provides high-touch, end-to-end technology support to the Executive Leadership Team (ELT) and their staff. This role combines deep technical expertise with exceptional customer service and communication skills to deliver a seamless and reliable technology experience for executive users. The ideal candidate is proactive, personable, and thrives in fast-paced environments where professionalism, discretion, and attention to detail are paramount. You'll collaborate closely with executives, executive assistants, IT infrastructure, and other technology teams to anticipate needs, resolve issues, and maintain high satisfaction and trust. Scope: Resolves a wide range of issues in creative ways Seasoned, experienced professional with a full understanding of their speciality Works on problems of a diverse scope Receives little instruction on day to day work, general instruction on new assignments Your Roles and Responsibilities: Deliver outstanding customer service and personalized support for all aspects of executive technology. Provide responsive, professional technical assistance to executives and their teams across hardware, software, networking, printing, mobile devices, and collaboration tools. Proactively monitor, maintain, and troubleshoot desktop systems, mobile devices, and network connectivity in a diverse environment to prevent disruptions. Offer onsite and remote support for executive-level clients and their assistants, ensuring clear, confident, and courteous communication at all times. May require occasional off hours support and on-call availability is required. Translate complex technical issues into simple, actionable explanations for both technical and non-technical audiences. Recommend and implement tailored technology solutions that align with executive needs and preferences. Build and maintain trusted relationships with executives, exercising discretion and professionalism with all sensitive information. Partner with global and regional teams to support executives during travel and off-site events. Provide on-site event support to ensure seamless technology integration during meetings, presentations, and special engagements. Manage incidents and requests in an ITSM platform (e.g., Zendesk, ServiceNow), demonstrating accountability, follow-through, and proactive communication. Required Qualifications/Skills: 5+ years of experience in service desk or desktop support, preferably in a fast-paced enterprise or executive environment. Advanced proficiency in Windows 11, mac OS, Microsoft Suite, Microsoft Exchange, Active Directory, wireless and printing technologies, and mobile device management. Strong commitment to exceptional customer service and service delivery excellence. Demonstrated ability to communicate effectively, both verbally and in writing, with diverse audiences. Professional presence and demeanor, with the ability to remain calm and composed under pressure. Meticulous attention to detail, strong follow-through, and the ability to prioritize effectively. Proven problem-solving and decision-making skills. Industry certification (CompTIA+ or equivalent experience) preferred. Preferred Qualifications: Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $62,640.00 - $104,400.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
    $62.6k-104.4k yearly Auto-Apply 40d ago
  • iSAM Professional - South Puget Sound

    North Coast Electric Co 3.6company rating

    Information technology professional job in Seattle, WA

    Job Responsibilities: Primary iSAM Professional to for the South Puget Sound Interface and sales with customers to identify additional opportunities Deliver material to iSAM sites around Puget Sound and restock bins/shelves Maintain shelves, bar codes, and overall cleanliness in 110 warehouse and on iSAM sites Help iSAM implementation with setup, teardowns, and audits when schedule allows Help with hot deliveries, order pulling, cycle counting, receiving, and returns when not in field Proactively communicate issues/challenges to stakeholders (customers/sales/etc.) Other duties as assigned Minimum Qualifications & Expectations: Professional appearance and communication skills Team oriented approach to tasks with excellent customer service skills Valid driver's license Ability to obtain badge access to various locations, including Boeing and commerce ports Proof of clean driving record with no major infractions within last 3-5 years Current DOT Medical Examiners Card, or ability to obtain one upon hire Committed to 100% accuracy and doing tasks right the first time (DIRTFT) Comfortable writing/responding to emails and using inventory management systems (Solar) Physical Requirements and Work Environment: Repetitive lifting and pulling of heavy objects (50+ lbs) Driving delivery van or truck with a GVW up to 26,000 lbs. Forklift and stock picker use Warehouse environment and customer locations Frequent computer, phone, and scanner usage Usual 40-hour work week, Monday through Friday however based on business needs evenings and weekend hours may occasionally be required Requires punctual and reliable on-site attendance This job description is a general description of essential job functions. It is not intended as an employment contract nor is it intended to describe all duties someone in this position may perform. North Coast Electric Company is an Equal Employment Opportunity Affirmative Action Employer. All decisions pertaining to hiring, transfers and promotions will be made regardless of gender, age, race, or any other protected classification.
    $59k-76k yearly est. Auto-Apply 60d+ ago
  • IT Helpdesk Technician

    Us Tech Solutions 4.4company rating

    Information technology professional job in Seattle, WA

    Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-57k yearly est. 60d+ ago
  • IT Project Technician

    Dynamic Computing 4.1company rating

    Information technology professional job in Seattle, WA

    Dynamic Computing is looking for an IT Project Technician! Dynamic Computing is a leading Managed IT Service Provider to small companies located in the Puget Sound region and beyond. We're a small but growing company that is focused on being the premier Managed IT Service Provider in the Seattle area. We're looking forward to adding a great new member to our team. Thanks in advance for your consideration. Remote First: Dynamic Computing has adopted a remote first approach. We believe this to be a strategic advantage and continue to innovate on new ways technology can improve how we do business and help our clients. The IT project technician position will be primarily “in person” due to the nature of the position but have some flexibility options for remote work as schedule and workload permits. What kind of person are we looking for? Cutting Edge - As an IT service provider, we're focused on delivering the latest and greatest to our clients, while keeping their business objectives in the front of our minds. That means that we need you to learn all about new technologies, tools, and trends to keep our team and clients current. Thirsty for Knowledge - Our clients have questions, and it's important that we give them great answers! We want you to be the Wikipedia of all things technology (complete with excellent peer review abilities to help your teammates grow their knowledge). Customer Service Oriented - There will be a good amount of time spent both onsite in front of the client and over the phone troubleshooting issues remotely. You'll need to conduct yourself with professionalism and a flare that will keep the client requesting you to help them. Network Infantry - At times, we'll be dropping you into an undocumented environment of hidden switches, ancient routers, and rogue access points with no weapons or maps to guide you. We need you to make sense of it all, document the details and get the rest of the team the information needed to support the site. Project Whisperer - Completing projects and tasks comprehensively, under budget, and with great communication is your bread and butter. Clients love to keep efficient timelines and it excites you to be able to help from start to finish. Checklist Master - 60% success rates just aren't going to cut it. You'll have a lot to keep track of, and getting the details organized, accurate, and consistently executed upon is critical. This job will need someone who enjoys managing lots of little things while focusing on preventing bigger problems. Process and Preparation Ninja - You want things to go as planned, especially when you're in front of the customer. This requires more than just showing up with a box of new equipment. You've learned to think through the work you've been asked to do and find the pitfalls ahead of time. You're consistently evaluating the process, updating the steps and looking for ways to add value and cut out wasted time. Calm, Cool, and Collected - You've got it - no matter what “it” is! Your ability to keep your client service and communication skills polished when challenging situations arise will be key to ensuring ongoing client satisfaction. So what will I be doing every day? Below is a list of the day-to-day areas of responsibility. You won't be responsible for all of them right from the outset - you'll be working with other members of our team and your responsibility will increase over time. Independent Project Delivery- A project will be anything with a predefined scope, quote and budget. A large portion of this position is completing routine projects for our clients, including computer replacements, network equipment upgrades and new location setups. You'll work with the IT Project Manager or another senior project team member to become an expert at preparing, coordinating, and delivering on these projects and will continually improve our standards and best practices along the way. Collaborative Project Work- Larger more complex projects include office moves, new client onboarding/audits, infrastructure overhauls, server migrations, large scale expansions, and cloud/3 rd party software integrations. You'll act as a supporting resource for onsite and remote work on larger projects to help deliver them on time, under budget and with high customer satisfaction. You'll be tasked with equipment prep, user support, onsite assistance Onsite Assistance and Coverage - We can do a lot remotely, but we still need to be ready to drive to a customer site when necessary. As one of our hybrid workers, you'll be tasked with onsite coverage outside of your own project work if other resources are not available. You may also be asked to assist remotely for any sites or customers you have unique knowledge based on recent work. Customer/Client Service - This position is highly interactive with our clients and requires a positive and friendly attitude. You'll be responsible for dealing with all different types of people and businesses with varying knowledge levels and decision-making abilities regarding technology. Documentation - We all know that our own internal filing systems make sense. To us. But unfortunately, they make no sense to anyone else. Which is why we have a wonderful, amazing, peer-reviewed, and internally created knowledge base! It's your job to create, edit, add, subtract, replace, and improve it every single day. That way when the next guy or gal has the same issue, they've got your best and brightest ideas on how to fix it all teed up and ready to go. Continuing Education - We plan on making you learn. About a lot of stuff. All the time. Even when you don't want to. And you're going to have to get certified on it. And we'll pay you for doing it. It's a wonderful thing for someone who's looking to grow, and we won't settle for anything less than your best and brightest. What are the requirements for this position? Here is a list of our “must-haves” for the IT Project Manager: Possesses a high level of integrity / honesty - In a small company, each team member relies on their team to complete their job effectively. Mistakes will always be made and are part of how we all grow. It's very important to us to ensure that those mistakes are recognized, admitted, and resolved as quickly as possible when they occur. We don't expect perfection but do expect honesty 100% of the time. Knowledgeable - We are looking for someone that can hit the ground running and make an immediate impact to our project team's delivery. This requires some decent aptitude and experience working with technology, networking, and end user support. We will provide training and will make sure you have the support you need to succeed, but to be successful you'll need a strong foundation of technical knowledge. Hard Working - We're a company that's growing, changing, and pushing the envelope every single day. We're going to expect you to work hard and focus on moving yourself forward. It'll be worth it. We promise. Helpful - Always willing to assist others in a positive manner. We're a team. We want you to be an integral part of it. Which means we need you to help us, and we'll help you, and we'll all do it with smiles on our faces (at least most of the time). Organized and Detailed - You're on a video call, your phone is ringing, you're taking notes and people are asking questions on instant message, not to mention you have an onsite starting in two hours with computers in the lab you still need to finish setting up. You also have multiple tickets and plethora of research browser tabs open on your screen. You'll need to be able to stay organized and funnel everything into the appropriate tickets, time entries, notes, and updated knowledge base articles, making not forgetting any steps. 3 years of applicable IT experience - preferably working for an MSP/IT Service Provider primarily handling customer facing tickets, projects, or escalations. Experience administering firewalls, networking equipment and wireless systems MCP, A+, and Network+ Certifications or equivalent for computer hardware troubleshooting, networking, and for the latest Windows desktop operating systems. Educated - There are a few pre-requisites for a job at Dynamic Computing. One is that you got an education that will help support your career path. For this position, it means at least an AA or Technical degree in something that's at least kind of computer or IT related. If you've got a bachelor's degree, that's even better (unless it's in General Studies). Heck, we'll even take a master's degree (although we might not be able to afford you). If you've got a PhD, then we definitely can't afford you. Sorry. What do I get for all my hard work? Good question! Here's the scoop on this position: Money - The compensation for this position is market competitive and will be dependent upon experience and expertise but we anticipate a base salary between 55-75k. After a few months, you'll be eligible for our bonus program, which gives you the opportunity to earn an additional 10% of your salary each quarter. Time - We'd like 40 hours/week from you. It might be 45 some weeks, but hopefully not too often. We'll try our best not to have it hit 50. And you'll keep a roughly business hours schedule (We're open M-F 7:30am - 6:00pm. Typical start time is 8:30 am with some flexibility). Medical - We pay 100% of your medical insurance! (We're not kidding). We'll also contribute to your HSA account, and we'd encourage you to do the same (not to mention that you get a tax break for doing so). Disability - We also ensure all employees have both a short-term and long-term disability plan in place to make sure that you continue to receive income if you get hurt and are unable to work. Retirement - We provide a Simple IRA retirement plan, matched dollar per dollar for up to the first 3% of your salary. Paid holidays - You'll get paid for 9 holidays without even showing up to work! You'll get to pick either MLK or President's Day, choice of 4 th of July or Juneteenth, plus Memorial Day, Labor Day, Thanksgiving Day & following Friday, two days at Christmas, and New Year's Day. Additional PTO - You'll get about 16 additional paid personal days off per year that you can use if you're sick or for vacation. Transportation Subsidy -You'll get an ORCA card or parking subsidy depending on how often you are projected to be in the office. The ORCA card entitles you to free transit on the bus, train, light rail and more that you can use to commute. How do I apply? Please submit your resume and cover letter through the job board. You can also see all of the positions currently available on our website. No phone calls or recruiters please. If you're serious about this job, please tell us "why" you're the person we're looking for. We're looking forward to learning more about you! Please be advised that a background check will be required for well qualified candidates during the hiring process as well as on a recurring basis if selected. Thanks for taking the time to read our novel of a job posting. We hope you are as excited about this opportunity as we are!
    $46k-81k yearly est. 24d ago
  • IT Operations Manager

    Shein

    Information technology professional job in Bellevue, WA

    SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Position Summary We're seeking a full-time IT Operations Manager for our Washington corporate office, located in the city of Bellevue. Within this role, you will lead innovative, technology-driven initiatives across IT Foundation Services. This role will be instrumental in managing complex programs that span Foundation Support, Infrastructure Build-out, Day 1 Onboarding, and ongoing Employee Engagement. At SHEIN, IT is at the forefront - delivering impactful, high-quality experiences to both internal and external customers every day, as well as HR, Finance, and various business teams. This role will play a critical leadership role in the design, planning, implementation, and optimization of cohesive, streamlined IT blueprints. These blueprints will encompass the necessary solutions, platforms, applications, and processes to support business needs. This position is essential to enabling SHEIN's rapid employee and business growth across global markets, including the Americas, Europe, and APAC. SHEIN Overseas IT is committed to enabling SHEIN's rapid global expansion by developing future-ready IT platforms, applications, and services. Our mission is to lead the strategy, architecture, roadmap, and execution of Overseas IT, ensuring alignment with business priorities and global standards. We strive to deliver exceptional value to internal and external stakeholders, to become a world-class global IT organization. This position reports to the IT Director, North America IT. Job Responsibilities Project Planning & Execution: Lead end-to-end project management for warehouse IT operations, from project initiation to final delivery. Develop detailed project plans, timelines, and milestones to track progress and ensure successful project delivery. Coordinate with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business goals. Team Coordination & Stakeholder Management: Collaborate with cross-functional teams, including IT, production, procurement, and external partners, to ensure smooth project execution. Serve as the primary point of contact for project stakeholders, providing regular updates on project status, risks, and issues Facilitate communication between technical and non-technical teams, translating technical jargon into business language when necessary. Budget & Resource Management: Manage project budgets, ensuring all expenses are within allocated funds. Allocate resources efficiently and ensure teams have the tools and support needed to meet project deadlines. Identify and mitigate potential cost overruns or resource constraints. Risk Management and Problem-Solving: Identify potential project risks and develop mitigation strategies. Monitor and resolve issues that arise during the project lifecycle to minimize disruptions and delays. Implement contingency plans to address unforeseen project challenges. Technology Implementation and Support: Work with engineer teams to implement studio-specific technology solutions, such as software systems for production, asset management, and workflow automation. Ensure that all technology solutions meet studio needs and industry standards. Oversee the testing and deployment of new tools, ensuring seamless integration with existing systems. Process Improvement: Evaluate current studio workflows and processes, identifying areas for improvement. Collaborate with operational and technical teams to streamline processes and improve efficiency using technological solutions. Implement best practices for project management and technology adoption. Reporting and Documentation: Provide regular project status reports to senior management, highlighting key achievements, risks, and recommendations. Maintain comprehensive project documentation, including project plans, status reports, and post-project reviews. Warehouse IT Management & Optimization: Manage and optimize warehouse IT systems, including automations, and robotics, ensuring efficient operations, performance monitoring, and continuous improvement initiatives. Apply advanced knowledge of warehouse IT operations and industry best practices, including system validation, qualification, and standards, to drive operational excellence. Job Requirements Bachelor's degree in Business Administration and Management, or a related field. Minimum 10 years of experience in data analysis, business operations, strategy, consulting, or related analytical roles. Ability to travel 30% of the time. Extensive program/project management experience, including establishing, scaling, and managing operations, along with resource and budget planning. Proven ability to influence without direct authority and drive alignment across diverse teams with potentially conflicting priorities. High emotional intelligence (EQ) and a collaborative team player capable of managing expectations across time zones and cultures. Lead and perform in a fast-paced, dynamic environment, managing shifting priorities, meeting critical deadlines, and providing clear guidance to team members while maintaining high performance under pressure to ensure project success and continuity. Proven leadership and team-building abilities, with extensive experience managing cross-functional teams. Proven track record in delivering projects with a deep understanding of customer needs, technology, quality, speed to market, and budget. Extensive experience with Agile methodologies, from roadmap planning to execution. Nice to Have Bilingual in Mandarin Benefits and Perks Bonus and RSU eligible Healthcare (medical, dental, vision, prescription drugs) Health Savings Account with Employer Funding Flexible Spending Accounts (Healthcare and Dependent care) Company-Paid Basic Life/AD&D insurance Company-Paid Short-Term and Long-Term Disability Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident) Employee Assistance Program Business Travel Accident Insurance 401(k) Savings Plan with discretionary company match and access to a financial advisor Vacation, paid holidays, floating holiday and sick days Employee discounts Free weekly catered lunch Dog-friendly office (available at select locations) Free gym access (available at select locations) Free swag giveaways Annual Holiday Party Invitations to pop-ups and other company events Complimentary daily office snacks and beverages #LI-YC1 Pay Range$118,800-$201,600 USD
    $118.8k-201.6k yearly Auto-Apply 2d ago
  • IT Help Desk Technician - Corporate

    Charlie's Produce 4.5company rating

    Information technology professional job in Seattle, WA

    Charlie's Produce - Who We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus. With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce. What we offer: An amazing company culture! Medical/Dental/Vision on the first of the month following hire. ESOP (Profit Sharing) and 401(k). Paid vacations, paid holidays. Pre-tax commuter benefits, and onsite parking. Coverage under State Sick Leave. 100% Prepaid College Tuition for employees and their dependents. Employee assistance program (EAP). Additional Compensation Details: $25- $30/hour Potential 90-day performance-based raise Yearly review with possibility of increase based on performance and tenure Job Description The Role We are looking for a skilled person to provide reliable, skilled, and thorough technical assistance on computer systems. This role requires a strong understanding of various IT systems, hardware, software, and network troubleshooting. The right person will not be afraid to hop on the phone or interface in person, depending on the need, with our in-house employees to resolve or escalate their needs accordingly. Success in this role will require strong customer service skills, good technical knowledge, and clear communication to effectively understand the problem and explain its solution. Essential Responsibilities Include, but Are Not Limited To: Serve as the first point of contact for internal customers seeking technical assistance via phone, email, and computer chat Provide advanced troubleshooting and technical support for hardware, software, and network-related issues Perform remote and physical troubleshooting through diagnostic techniques and by asking pertinent questions Determine the best solutions based on the issue Walk the internal customer through the problem-solving process while practicing patience and courtesy Assist end-users by answering questions and guiding them through the problem-solving process, ensuring excellent customer service and clear communication Escalate any unresolved issues to the correct team member as necessary Provide accurate information on IT products or services as requested or refer the request to the proper team member Record events and problems and their resolution in logs Escalate reoccurring issues found based on the incident logs to the correct team member Follow-up and update internal customer with the status of their request if needed Pass on any feedback or suggestions by internal customers to the appropriate team member or manager Identify and suggest possible improvements on procedures and processes Manage Help Desk tickets in a timely and courteous manner Perform follow-up customer service to ensure issues are fully resolved Ability to lift and move computer equipment up to 50 lbs Will require on-call support and occasional after-hours work to resolve critical issues Qualifications Required Skills and Experience Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience Working knowledge of Office 365 products and how to resolve issues Good understanding of computer systems, mobile devices and Windows OS Experience with hardware installs Ability to diagnose and resolve basic to high level technical issues Excellent communication skills, both written and verbal A high level of emotional intelligence Stellar customer service skills Detail oriented with the ability to make detailed notes on tickets Highly organized with the ability to prioritize A high level of phone etiquette CompTIA A+, Network+, or equivalent certifications are preferred Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VPN and Active Directory Preferred Skills and Experience Experience as a help desk technician or other customer support role within an IT department Experience working with a ticketing system (e.g., ServiceDesk, ServiceNow, Jira) IBM iSeries (AS400) experience Additional Information All your information will be kept confidential according to EEO guidelines. This is a safety-sensitive position. This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. We do not provide H1-B sponsorships at this time. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state . For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com) Charlie's Produce is an Equal Opportunity Employer Visit our Employment Page for more details or to view our privacy center: **************************************** Recruiters - DO NOT CONTACT!
    $25-30 hourly 10d ago
  • IT RAS Senior Associate

    Hancock Askew & Co 2.9company rating

    Information technology professional job in Seattle, WA

    Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Are you interested in joining one of the fastest growing public accounting firms? Would you like the ability to focus on one industry sector and further become an expert for your clients? If yes, consider joining Baker Tilly US (BT) as an IT Risk Assessment Services Senior Associate! This is a great opportunity to be a valued business advisor delivering industry-focused audit and other assurance services to middle market clients. As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. Responsibilities Responsible for serving the firm's public and private entity financial statement audit (FSA) including internal control over financial reporting (ICFR) clients, and implementation of audit plans, building client relationships, and continually developing knowledge and experience within PCAOB, AICPA, and other relevant auditing standards to enhance auditing qualities and efficiencies. * Execute client service delivery working with managers for IT RAS (Risk Assessment Services) work including consideration of ITGCs, automated application controls, and information produced by the entity (IPE)/reports. * Perform all aspects of the IT RAS support work from planning through reporting on financial statement and ICFR engagements prioritizing our PCAOB integrated audits and all other audits where the engagement team is adopting a control reliance strategy for one or more in scope financial statement audit areas. * Cultivate the relationships with core audit engagement teams and client IT personnel in designing and executing effective and efficient IT RAS procedures * Lead the integration effort between IT RAS and the core audit engagement team procedures to break down barriers and silos in support of an integrated approach towards audit planning, execution and reporting as well as client service delivery * Collaborate with core audit engagement teams to help evaluate / assess the effect of IT deficiencies on the overall audit and communicate deficiencies to the clients. Monitor remediation activities implemented by the clients to address identified control deficiencies. * Perform IT RAS work papers with an emphasis on quality / compliance with PCAOB and AICPA auditing standards. * Support the IT RAS Managers and Principal - Assurance PPG projects for practice knowledge development including designing, developing, and delivering trainings and tools/templates. * Support other engagements / projects related to IT risk in other service lines as needed. Requirements * BA/BS in Information Technology, Information Systems (MIS), Accounting, Finance, Economics or related field required * 2 to 4 years of progressive experience working with testing the design, implementation, and operating effectiveness testing of IT and/or business process internal controls for public and/or private entities * Certified Information Systems Auditor (CISA) or Certified Public Accountant (CPA), Certified Information Security Manager (CISM), or Certified Internal Auditor (CIA) or other relevant certification desired. * An understanding of the financial statement audits and/or audits of internal controls over financial reporting (ICFR) including the effect of adopting a control reliance strategy for the financial statement audits * Experience testing audit procedures related to IT General Controls (ITGCs), IT automated/application controls (ITACs) and controls over the accuracy and completeness of information/reports produced from the clients' IT systems/applications, and supporting infrastructure in accordance with PCAOB and/or AICPA standards. The compensation range for this role is $62,730 to $110,760. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.
    $62.7k-110.8k yearly 60d+ ago
  • Instructional Support Tech I/ Sub-On Call - BEdA (part-time temp)

    Lake Washington Institute of Technology 3.9company rating

    Information technology professional job in Kirkland, WA

    Located just outside of Seattle, WA, Lake Washington Institute of Technology (LWTech) was founded in 1949, and is the only public institute of technology in the state of Washington. LWTech offers 12 bachelor's degrees, 42 associate degrees, and 70 professional certificates in 41 areas of study, including STEM-focused programs in Science, Technology, Engineering and Math. LWTech serves the Eastside and is located within the city of Kirkland, which is situated on the eastern shore of Lake Washington. Kirkland is home to companies such as GoDaddy, Google, Astronics and EvergreenHealth, and the college is within minutes from Microsoft and Nintendo. Learn more about LWTech's Mission, Vision, Values, and Core Themes LWTech is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its staff and faculty. We serve a student population of 6,500 that come from a variety of backgrounds. We strongly value diversity and are working to improve access and successful educational outcomes for all students. We are actively seeking applicants that will help to balance our employee workforce to align with our students and community. Questions regarding the College's commitment to diversity and our campus culture may be directed to Human Resources. For more information on our Equity, Diversity, Inclusion Council, please click on the link. Summary of Responsibilities Assist with day-to-day functions within the Basic Education for Adults (BEdA) program. Work collaboratively with faculty and staff to deliver an excellent customer service experience to new and continuing students. Accurately administer required tests, assist with interpretation of student results, assist with student intake, and provide support to BEdA faculty. This position reports to the Associate Dean of Instruction, Basic Education for Adults. * Maintain and utilize eJAS and engage in documentation work in this system to comply with DSHS requirements * Assist ORIA coordinator in working with faculty to gather required information and assist in data entry into eJAS * Assist ORIA students and address any questions related to the ORIA LEP program * Assist with Basic Education for Adults intake and testing in the Essential Skills Office * Earn all certifications necessary in order to conduct CASAS testing * Assist BEdA faculty, I-BEST navigators, department chairs, and college admissions coaches with providing information on basic education classes, including English Language Learning, I-BEST and HS+, to students * Maintaining records and coordinating the distribution of textbooks to eligible students as determined by financial criteria * Assist in maintaining a neat, orderly work environment; operate equipment as directed * Maintain regular and satisfactory attendance * Other duties as assigned * Associate's Degree preferred * Two years' minimum experience in higher education, K-12 education, or with a community based organization. * Strong attention to detail with excellent organization and clerical skills; working knowledge of Microsoft Office applications, particularly Excel * Strong communication and interpersonal skills * Ability to establish and maintain effective relationships with students, employees, and the public; ability to work with diverse populations * Spanish speaking a plus but not required Compensation & Work Schedule This is a part-time position, scheduled for approximately 19 hours each week and paid at an hourly rate of $22.72 per hour. This is a union covered position. Required Online Application Materials * Online application * Current resume * Cover letter * Responses to the supplemental questions included in the online application process Conditions of Employment * Official transcripts/certifications will be required upon employment * Other conditions that may apply will be detailed upon the offer of employment * Job offers are contingent upon successful completion of background/reference checks Working Conditions: Work occurs in a teaching laboratory environment. Depending on the course prep, candidate may work in the vicinity of chemicals, gasses, microorganisms or hazardous materials. Expected to follow all safety requirements and procedures including wearing appropriate Personal Protective Equipment (PPE) if required. Physical Requirements Ability to perform range of physical motions; lifting and carrying; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; and traversing up and down stairs. Frequently stand, walk, twist, bend, stoop, squat, grasp lightly, use fine manipulation, grasp forcefully, perform desk-based computer tasks, use telephone, write by hand, use microscopes. Ability to stand and move on hard surfaces during the work hours. Occasionally lift and handle materials up to 10 pounds Rarely carry/pull and/or push up to 20 pounds Disability Accommodation LWTech follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants: * Ability to operate office equipment * Ability to read and verify data and prepare various materials * Ability to exchange information on the phone or in person Eligibility Verification In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire. LWTech does not currently sponsor HB-1 visas. Other conditions that may apply will be detailed upon the offer of employment. Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability for the position. EEO Statement Lake Washington Institute of Technology is an equal opportunity employer. Women and minority groups are strongly encouraged to apply. Lake Washington Institute of Technology does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status or Vietnam-era veteran status in is programs and activities. Questions regarding the College's Affirmative Action Policy may be directed to Meena Park, Vice President of Human Resources, Affirmative Action Office/Title IX Coordinator, **************. Jeanne Clery Statement Notice of Availability of Annual Security and Fire Safety Report: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Lake Washington Institute of Technology(LWTech) reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. LWTech's Annual Safety Report (ASR) is available online at ************************************** obtain a paper copy of the report, please visit the LWTech Safety Department located in the East Building at 11605 132nd Avenue NE Kirkland, WA 98034.Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete this form. CORRECTIONS OR EXTENDED NOTICES
    $22.7 hourly 6d ago
  • ITSM IT Specialist III - WA

    Prosidian Consulting

    Information technology professional job in Seattle, WA

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a ITSM (Information Technology Service Management) IT Specialist III to support an engagement for an American scientific agency within the United States Department of Commerce that focuses on the conditions of the oceans, major waterways, and the atmosphere. Dedicated to the understanding and stewardship of the environment, the Agency's mission is to understand and predict changes in climate, weather, oceans, and coasts, to share that knowledge and information with others, and to conserve and manage coastal and marine ecosystems and resources. The ProSidian Engagement Team Members work to provide multi-functional Enterprise Services Staff Support Services with functional areas to support Department Offices in information technology, financial management, human resources, program management and administrative support. The staff augmentation is required to support a myriad of standard services required across the Department that include skill sets in information technology, financial management, human resources, program management, economic analysis, executive support and administrative support. ITSM IT Specialist III Candidates shall work to support requirements for Program Support and The IT Specialist III Provides customer relations management services relative to the identification, evaluation, and resolution of information technology challenges and/or concerns raised by business area customers. Oversees all printing services. Serves as technical advisor on methods of machine utilization that would best take advantage of multiprocessing capabilities provided by operating system and equipment. Analyzes equipment and software reliability and utilization reports for the organizations printers, VTC equipment and software systems to identify and correct problem areas and to establish computer and telecommunications performance levels. Tracks bridge utilization, maintains records of conference successes and issues as well monitoring of higher ranking conferences. Identifies adverse trends, ineffective practices or procedures, equipment shortcomings, etc. Typically reports to a project leader or manager. BS/BA degree in a related area (or equivalent), and approximately 8 years of experience in the field or in a related area. Have a strong understanding of federal government business operations and work process. Support project teams and program managers and provide daily execution assigned work functions. Provide management support to collect, evaluate and test financial data for a number of recurring departmental processes and reviews. Must summarize issues and findings in a clear and logical manner. Have strong analytical and problem solving skills. Conduct periodic reconciliation reviews of external interfaces with various field offices in order to identify and correct data gaps, financial discrepancies and errors. Work with a variety of IT systems to provide multi-functional Enterprise Services Staff Support Services on behalf of Enterprise Services Provide acquisition support for all bureaus with functional areas include skill sets in information technology, financial management, human resources, program management, economic analysis, executive support and administrative support. Have advanced experience with Microsoft Office Word, PowerPoint, Excel, and Outlook. Must have strong presentation skills and be able to communicate effectively orally and in writing to support a myriad of standard services required across the Department Qualifications The ITSM IT Specialist III shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. A bachelor's degree is required with at least three years work experience in maintenance and security of IT systems. TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Seattle, WA U.S. Citizenship Required Excellent oral and written communication skills Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. Additional Information CORE COMPETENCIES * Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader * Leadership - ability to guide and lead colleagues on projects and initiatives * Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people * Communication - ability to effectively communicate to stakeholders of all levels orally and in writing * Motivation - persistent in pursuit of quality and optimal client and company solutions * Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams * Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications * Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors * Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together * Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference * Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following: * Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives * Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ****************** * 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed. * Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government. * Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. * Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. * Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. * Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. * ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. * Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. * Flexible Spending Account: Pending ------------ ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $76k-107k yearly est. Easy Apply 60d+ ago
  • Enterprise IT Operations Manager

    Devselect

    Information technology professional job in Seattle, WA

    Enterprise IT Operations Manager Number of openings: 1 Type: Contract / Contract-to-hire Industry: Manufacturing / Services The Enterprise IT Opps Manager role is tasked with architecting, designing, planning, organizing, and implementing enterprise wide, scalable technologies to support overall corporate IT operations and ensure the stable operation of the company's IT computing, storage, networking, and other mission critical technology platforms. This role also maintains and establishes enterprise-wide standardization and operational documentation for all corporate IT systems, services, servers, storage, data networks, voice networks, and data protection. This role requires a highly motivated leader with robust infrastructure experience and a proven track record for success in delivering high performance, continuous improvement, and customer satisfaction. This is both a leadership role and hands on technical role. It involves developing and leading a technical team as well as managing budgets and delivering projects on time and on budget. Responsibilities include: Lead the Enterprise Platforms team that includes infrastructure, Operations, Security, and Networking. Provide leadership, management, direction, coaching, and motivation Lead the design and implementation of all corporate infrastructure solutions including, but not limited to security, LANs, WANs, Internet/intranet connectivity, wired and wireless connectivity, switches, routers, firewalls, storage, servers, and virtualization technology Manage the corporate Unified Communications infrastructure Lead the design, development and implementation of on-premise and cloud-based initiatives with an emphasis on standards and best practices to ensure internal/external systems are scalable, reliable, secure, supportable, and achieve IT, business, and budgetary objectives Proactively develop technological solutions to address problems that arise, improve the efficiency, streamline functions, and improve productivity of the organization's IT infrastructure Ensure business continuity through the implementation of best practice security principles to prevent confidential data from being exposed to unauthorized users Ensure technology documents, maintenance agreements, and service contracts related to technology operations and/or technology services are evaluated, updated and processed Establish relationships and manage 3rd party vendors around both ongoing operations and solutions/engineering. Oversee managed solutions and contractual services Requirements Four-year college degree in a related field, preferably in Computer Science, Information Systems, Engineering, or equivalent business experience. Minimum 7 years' IT experience. 2+ years' experience managing people Strong technical background in all areas involved in building an infrastructure dedicated to deliver scalable compute, storage, network and voice services at high availability and resiliency levels System and Network Security - IPS/IDS, Firewalls, Anti-virus, Encryption Databases Network design, management and Monitoring - LAN, WAN, WLAN Business Continuity - Backup, Recovery, Archival, Fail-over Server and Storage Systems, including infrastructure as a service A good understanding of Payment Card Industry Data Security Standard (PCI DSS) is helpful Demonstrated leadership in proactively providing solutions, taking initiative, and exhibiting customer service excellence. Strong team and time management skills; Strong analytical and decision making skills with proven ability to manage complex tasks Excellent verbal, written and interpersonal communication skills with ability to collaborate internally, cross-functionally, and across management levels in formal and informal settings Continuous learning agility to maintain up-to-date knowledge of emerging support tools and technologies; Flexibility to perform in an ever-changing work environment
    $102k-146k yearly est. 60d+ ago
  • IT Operation Manager

    Practice Xpert Inc. 3.7company rating

    Information technology professional job in Bellevue, WA

    IT and Operations management 8 + Year experience in IT and Operations management SCVMM - Hyper-V management and administration Server Administration (2012, 2012 R2) Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters Active Directory - Users and Groups management Office 365 /Azure AD Virtualization - vSphere 4 & 5, Virtual Infrastructure 3, ESX 2.x, vCenter, VMware Update Manager, DRS, HA, FT, VMotion, ESXi, VMware View 3 & 4, VMware Capacity Planner, VMware Health Analyzer, VMware Converter. Cisco UCS administration and configuration. Microsoft (2012, 2008, 2003, 2000). TCP/IP, DNS, DHCP, Active Directory, Group Policy Objects, LDAP IIS, FTP, NTFS, WSUS Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters Terminal Services - Remote Desktop Services Understanding of Storage & backup Systems - SAN, iSCSI, RAID - EMC Configuration Additional Information If you are looking for a change and if you are interested in this job, you can contact me for more details. Direct Number- ************
    $107k-148k yearly est. 16h ago
  • IT Operation Manager

    Stem Xpert

    Information technology professional job in Bellevue, WA

    Unisys Corporation is an American global information technology company that provides a portfolio of IT services, software, and technology. Job Description IT and Operations management 8 + Year experience in IT and Operations management SCVMM - Hyper-V management and administration Server Administration (2012, 2012 R2) Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters Active Directory - Users and Groups management Office 365 /Azure AD Virtualization - vSphere 4 & 5, Virtual Infrastructure 3, ESX 2.x, vCenter, VMware Update Manager, DRS, HA, FT, VMotion, ESXi, VMware View 3 & 4, VMware Capacity Planner, VMware Health Analyzer, VMware Converter. Cisco UCS administration and configuration. Microsoft (2012, 2008, 2003, 2000). TCP/IP, DNS, DHCP, Active Directory, Group Policy Objects, LDAP IIS, FTP, NTFS, WSUS Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters Terminal Services - Remote Desktop Services Understanding of Storage & backup Systems - SAN, iSCSI, RAID - EMC Configuration Additional Information If you are looking for a change and if you are interested in this job, you can contact me for more details. Direct Number- ************
    $102k-146k yearly est. 60d+ ago
  • IT Lead - Strategy, Systems & AI Enablement

    Mn Custom Homes

    Information technology professional job in Bellevue, WA

    Description About MN Custom HomesFounded in 2011 by two Bellevue locals, we have grown to become the preeminent Eastside luxury home builder today. Since Day 1 we have been driven by innovation and obsessed with setting our homes apart through their overall design and functionality. We truly get a thrill doing what we love most: building thoughtful homes that inspire community. Learn more about us and see our work at: ******************** Why MN?We pride ourselves on our empowered team environment and dedication to taking care of our people. We believe in setting you up to succeed with clear career progression, learning opportunities, and ownership of your role from the get-go. Accountability is huge for us, and we place a lot of trust in our employees to do the right thing. We believe that a supportive and inclusive culture yields happy people, and happy people are the most successful at what they do. About This Role We are looking for a strategic and hands-on IT Leader (IT Manager, Strategy, Systems & AI Enablement), to oversee our managed IT services and drive internal technology initiatives that support scale, security, and innovation. This role is ideal for someone who thrives in a fast-paced, high-growth environment and can balance operational oversight with forward-looking technology planning-including AI enablement. You will be responsible for managing our MSP relationship, owning select internal IT capabilities, and leading initiatives across automation, cloud platforms, data systems, and AI adoption. You'll also play a key role in shaping our enterprise IT architecture and ensuring our systems are secure, standardized, and future-ready. On a Given Day, Your Work Might Include Serves as the primary liaison with the Managed Service Provider (MSP), ensuring high-quality service delivery and alignment with business needs. Defines and monitors SLAs, escalate issues, and drive continuous improvement in IT operations. Leads internal IT planning and budgeting in collaboration with leadership. Drives improvements in aspects of IT including but not limited to: SharePoint administration and governance; IT dashboards and reporting (e.g., Power BI); IT, Data, InfoSec policy development, deployment and monitoring; Device selection and lifecycle management; and Account management centralization and monitoring. Leads deployment and adoption of Microsoft Copilot and other AI tools across the organization. Develop training programs and change management strategies to support AI literacy and responsible use. Identifies and implements automation opportunities using tools like Power Automate, scripting, or low-code platforms. Oversees backend platform management, including cloud infrastructure (Azure), SaaS tools, and identity systems. Administers and optimizes data platforms and integrations to support analytics and reporting. Collaborates with data and engineering teams to ensure secure, scalable data access and governance. Contributes to enterprise IT architecture planning, ensuring alignment with business goals and scalability. Evaluates emerging technologies and recommends solutions that enhance productivity, security, compliance, and collaboration. Drives standardization of tools and platforms while remaining open to innovation and new ideas. Performs other related duties as necessary or assigned. Preferred Qualifications Prefer familiarity with Salesforce, Salesforce apps (TaskRay, Accounting Seed) and integrations, Autodesk Construction Cloud, BIM Revit, and Microsoft 365 ecosystem, Microsoft Copilot and Agentic AI, Microsoft Power Platform. Knowledge of backend platform management, including cloud infrastructure (Azure), SaaS tools, and identity systems. Familiarity with Cloud and IT security standards and compliance requirements, such as GDPR and ISO 27001 Knowledge of SCIM, SSO, SAML, IAM Knowledge of Agile and Scrum methodologies. Must have a solid understanding of technology, MSP, hardware, software, and project management skills. Proven ability to lead cross-functional teams and drive product initiatives from concept to completion. Ability to work independently with little direction or oversight. Ability to work in a high-growth and/or transformation-stage organization. Ability to adopt MN processes and standards. Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Strong analytical skills, with the ability to use data to drive decision-making and measure product success. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Strong organizational and time management skills. Must be able to effectively multitask and juggle simultaneous demands while remaining flexible and efficient in a fast-paced environment. What You Bring to MN Custom Homes Bachelor's degree in computer science, information technology, business, or a related field; and 7+ years of experience in IT leadership, system administration, and/or enterprise technology roles; or an equivalent combination of education and experience. Strong understanding of Microsoft enterprise stack (Azure, M365, Intune, SharePoint, Power Platform). Experience managing MSPs or outsourced IT providers. Familiarity with AI tools (e.g., Microsoft Copilot), automation platforms, and data systems. Strategic mindset with the ability to translate business needs into scalable IT solutions. Excellent communication, vendor management, and project leadership skills. Certifications such as Microsoft Certified: Azure Administrator, Power Platform, or AI Fundamentals, preferred. Experience with enterprise architecture frameworks (e.g., TOGAF), preferred. Working Environment & Physical Requirements Ability to work within a typical office environment; moving around from desk to conference spaces, etc., 5-days per week with core hours of 8 am - 5 pm. This position requires extensive use of a computer, including keyboard functions and visual acuity of 20 inches or fewer on a daily basis. Must be able to lift up to 10 lbs occasionally with or without accommodation. Travel & Vehicle Requirements Periodic travel to a conference, another office location may be available but not required. Employee Benefits 100% covered employee premiums for medical and dental self-coverage 100% employer-paid life insurance 100 % employer-paid long term disability insurance Paid medical and family leave Critical illness insurance 401(K) with generous company match, no vesting schedule, and access to professional financial advisors Lifestyle reimbursement account 20 days of PTO & 9 holidays New iPhone for your personal and business use Free onsite parking Company paid events Complimentary snacks & beverages Hours & Compensation This is a full-time position paying $120,800 - $181,200 (+ discretionary bonus). The base salary range represents the anticipated low and high end of the salary range for this position. Individual placement within a salary range will vary based upon factors including but not limited to candidate experience, knowledge, individual, skills, and organizational performance. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At MN Custom Homes we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. MN Custom Homes is an equal opportunity employer
    $120.8k-181.2k yearly Auto-Apply 60d+ ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Bonney Lake, WA?

The average information technology professional in Bonney Lake, WA earns between $48,000 and $101,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Bonney Lake, WA

$70,000
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