Information technology professional jobs in Buda, TX

EYERIDE empowers fleets by combining live video and telematics through a cloud platform to enhance safety, resolve issues efficiently, and ensure vehicles operate securely. Serving transportation, logistics, public safety, and government sectors, our technology supports fleets of all sizes. With teams across the U.S., Poland, and Israel, we create user-friendly, reliable solutions to simplify daily operations. Our ultimate goal is to provide fleet managers with the insights needed to lead with greater confidence and reduced stress. The Opportunity Enjoy working in a startup environment? Love computers and problem-solving? Join EYERIDE! We're looking for a Tech Support Specialist to assist customers with AI cameras, in-cab monitors, live GPS tracking, and in-cab WiFi installed in their vehicles. What You'll Do Provide over-the-phone technical support for vehicle hardware and software Troubleshoot network-related issues (TCP/IP, DNS, DHCP) Guide customers through step-by-step solutions Ensure top-tier customer service and technical assistance What You Bring: Experience in tech support and troubleshooting Strong communication and problem-solving skills Passion for technology and vehicle systems Ability to work overnight shifts on occasion

Do you want to work with a variety of technologies on a daily basis? Peerless Tech is seeking a skilled and customer-focused Level 2 Help Desk Technician to join our growing Managed Service Provider (MSP) team. As a Level 2 Help Desk Technician, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Round Rock, Texas. We'll Provide: Pay range of $28-$38 per hour Paid time off and paid sick time Support/mentorship and a small team work environment Opportunities for continued growth and learning What You'll Do: Provide technical support for Level 1 and Level 2 client issues via phone, email, chat, and our ticketing system with occasional travel to client locations Troubleshoot and resolve problems related to hardware, software, networks, and security Install, configure, and maintain various IT systems and applications Respond to tickets in accordance with SLA guidelines and document all support activities Assist with onsite and remote support for clients as needed Contribute to the development of knowledge base articles and technical documentation Participate in projects and new technology implementations Skills You'll Need: Valid license and reliable transportation to travel to client sites Minimum 2 years IT industry experience in SMB environments - MSP experience preferred Strong knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration Familiarity with networking concepts, firewalls, and VLANs Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly Ability to lift 40 pounds (Computers, printers, cables, batteries, etc.) Ability to work with cabling in cubicle floor arrangements, walls, or ceiling using a ladder Nice to Have: Experience with virtualization technologies (VMware, Hyper-V) Experience with Microsoft Remote Desktop environments Experience with ticketing systems (e.g., Autotask) Knowledge of cybersecurity best practices Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: ********************************************************************

Insight Global is seeking an IT Support Analyst for a 6-month contract to effectively address and manage service requests, incidents, and events while maintaining clear communication with internal customers throughout the resolution process. This individual will join a highly customer service-oriented team responsible for the provisioning, installation/configuration, operation, and maintenance of workstation hardware, software, business applications, and audio/video (A/V) systems. The ideal candidate has strong communication skills, a broad technical background, and experience supporting a large internal user base in a fast-paced enterprise environment. They ensure that service delivery, responsiveness, and project execution align with the clients high standards of excellence. Job Responsibilities Troubleshoot and resolve IT incidents and requests within established SLAs using a ticketing system, maintaining high levels of customer satisfaction. Support Windows and mac OS laptops, Android and iOS mobile devices, and provide general IT assistance for end users both onsite and remotely. Assist with onboarding and setup for new employees, including workstation, account, and access configuration. Provide hands-on and remote support for A/V systems, including conference room equipment, live event setups, and company-wide Zoom broadcasts. Maintain and perform routine checks on conference room and collaboration technology to ensure reliability. Administer and troubleshoot Microsoft 365, Teams, and Entra (Active Directory) accounts. Support identity and access management processes; assist with Okta user provisioning and SSO configurations. Collaborate with IT administrators to maintain Okta and Microsoft Entra user accounts; experience as an Okta Admin is a plus. Provide support and configuration for mobile device management (MDM) tools; familiarity with Intune and Jamf is preferred. Perform basic network and VPN troubleshooting to ensure connectivity for remote and onsite users. Maintain accurate IT asset inventory and ensure timely updates of issued and returned equipment. Ensure compliance with security policies, SOX requirements, and incident reporting standards. Assist with and document recurring IT operational and security processes. Contribute to continual improvement efforts within the IT Service Desk. Qualifications Associate's degree in a computer-related field or equivalent training required. 5-7 years of hands-on IT support experience in an enterprise or fast-paced environment. Experience supporting both Windows and mac OS environments. Familiarity with Salesforce and Jira platforms is a plus. Hands-on experience supporting Zoom and Microsoft Teams for A/V and event use. Experience managing and supporting Okta, Microsoft Entra (Active Directory), and Microsoft 365. Working knowledge of MDM tools (Intune, Jamf) and identity management systems. Basic understanding of network fundamentals, VPN, and endpoint security awareness. Certifications such as MTA, MCSA, Network+, CCENT/CCNA are a plus Compensation: $25/hr to $35/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Seeking a Help Desk Technician to provide Tier II IT support for end users. This role focuses on troubleshooting hardware, software, and network issues, supporting IT projects, and ensuring smooth technology operations for employees and contractors. Key Responsibilities Technical Support Troubleshoot and resolve hardware, software, and network issues Provide Tier II support for escalated issues from Tier I technicians Diagnose and fix performance issues on user systems Remove malware, spyware, and viruses Resolve basic network connectivity problems Systems & Devices Install, configure, and troubleshoot: PCs and laptops Multifunction printers Tablets and smartphones Windows operating systems and applications Service Desk & IT Operations Monitor and resolve escalated Service Desk tickets Work with vendors and outside consultants Maintain IT inventory Support system migrations through testing and deployment User Support Assist with user onboarding and offboarding Set up new user equipment Manage equipment returns Provide user training on technology best practices and security Support employees, contractors, and staff with day-to-day IT needs Security & Compliance Follow cybersecurity standards, ethical practices, and company policies Additional Duties Travel to remote sites for onsite support as needed Participate in on-call or standby rotation Assist with special projects as assigned Minimum Qualifications Bachelor's degree OR 4 years of relevant IT experience Valid Driver's License Strong communication and collaboration skills Relevant IT certifications (or willingness to obtain as directed) Onsite & Travel Requirements Must be able to travel to remote locations to provide onsite IT support Hybrid schedule with 3 days onsite per week

Apex Systems is currently hiring for an IT Operations Analyst. Key Responsibilities Collaborate with partner to understand pain points, increase efficiencies, and strengthen customer deliverables Effective communication with all stakeholders towards the goal of maximizing Customer Experience Drive on-going process improvements to deliver increased operational efficiency in all processes Collaborate with internal stakeholders to identify issues, obstacles, and drive toward resolution Communicates primarily within functional teams to provide problem resolution updates Strives to understand and leverages technical and incident communication structure Monitors and reacts to output from tools and monitoring systems and applies information to outages and process improvement projects Works on tasks that are single-threaded, may work on multiple incidents or projects simultaneously depending on complexity Adheres to standards, documented procedures, and technical improvements that are already established and implemented Properly escalates more complex instances to more senior team members Skills and Experience Ability to function within a global organization with a matrix leadership model Strong analytical, organizational, and interpersonal skills Good written and verbal communication skills Excellent collaboration and communication skills with the objective of delivering a positive customer experience Proactive and self-motivated Essential Requirements 3+ years of related experience with a bachelor's degree; or equivalent experience Experience with Operations/Support Moderate experience using MS Excel, Access, and/or similar tools Ability to effectively communicate and collaborate across multiple organizational levels and cross functional teams Excellent customer skills IT/Operations support knowledge Advanced troubleshooting and multi-tasking skills Intermediate knowledge of current Windows Client based Operating Systems (Win 10/11) Strong client-facing and communication skills Ability to work cross functionally with other teams Project management skills required

**Candidates must be local to Austin. This role is onsite 5 days per week. --We are seeking an experienced CADD Applications Support Analyst to support civil engineering and transportation design teams using Bentley design tools. This role focuses on the operation, support, and optimization of CADD and civil design applications, working closely with engineering users to ensure projects are delivered efficiently, accurately, and on schedule. This is a hands-on, user-facing role ideal for someone who enjoys being the technical SME for engineering design software and serving as the bridge between engineering workflows and technology. --What You'll Do-- Serve as a subject matter expert for CADD and civil engineering design tools, including MicroStation, ProjectWise, and OpenRoads Designer Provide day-to-day application support and troubleshooting for civil engineering and roadway design teams Assist end users with setup, configuration, workflows, and best practices to ensure projects are completed on time and within requirements Support enterprise software implementations, upgrades, and deployments for engineering applications Create, package, deploy, and maintain software distributions Analyze user needs and provide guidance based on hardware, software, and civil engineering workflows Collaborate with business analysts, developers, technical writers, and other stakeholders to understand and support CADD requirements Share knowledge of civil engineering design principles and digital delivery practices Contribute to continuous improvement efforts, including the use of AI and automation tools to improve efficiency and delivery --Required Experience & Qualifications-- 5+ years of experience supporting MicroStation, ProjectWise, and/or OpenRoads Designer 5+ years of experience with enterprise software implementation and deployment 5+ years of experience creating and deploying software packages Proven experience as an SME for CADD tools supporting civil engineering teams Strong customer-focused mindset with experience supporting end users in technical environments Ability to analyze technical issues, define problems, and develop practical solutions Excellent communication skills and ability to work collaboratively in a team environment Strong logical reasoning and decision-making skills aligned with business objectives Authorization to work in the United States for the duration of the engagement --Preferred Qualifications-- Experience supporting transportation or roadway design projects Prior experience working on state DOT or public-sector engineering projects Experience using AI-enabled tools or automation to improve digital delivery or engineering workflows --Why This Role?-- Work directly with engineering professionals on meaningful infrastructure projects Be the go-to expert for modern civil engineering design technology Influence how engineering teams adopt tools, workflows, and emerging technologies Balance technical depth with real-world user impact #TECHIND

Job Title - Desktop Support Specialist Job Type - Fulltime Key Responsibilities: Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platforms). Troubleshoot and resolve issues related to Windows OS, user profiles, email access, VPN, and printing. Support mobile device setup and management for sales or field teams. Set up and deploy IT equipment for new hires or site expansions, ensuring minimal disruption to operations. Assist with IT support in warehouse/distribution environments, including support for barcode scanners, handheld devices, and label printers. Escalate and track issues that require higher-level intervention or vendor support. Collaborate with network and system administrators for more complex technical issues. Maintain accurate documentation of incidents, resolutions, and asset inventories. Provide occasional support outside of regular business hours, particularly during product launches, promotions, or peak seasons. Required Skills and Qualifications: 2+ years of experience in desktop or end-user support, preferably in a corporate or consumer goods environment. Solid understanding of Windows 10/11, Microsoft 365, and basic networking (DNS, DHCP, IP configuration). Familiarity with Active Directory, user account provisioning, and permission management. Hands-on experience supporting printers, label printers, and scanners in a production or warehouse setting. Strong problem-solving, interpersonal, and time-management skills. Customer-service mindset with the ability to communicate clearly with both technical and non-technical users. Preferred Qualifications: Experience supporting IT in a manufacturing, distribution, or retail environment. Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or ITIL Foundation. Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice.

We're Hiring: Information Management Coordinator (Second Shift) Are you an experienced IT professional ready to take on a hands-on role in a fast-paced manufacturing environment? Join our team and help drive operational excellence through smart tech solutions and infrastructure support. What You'll Do Manage server installations, upgrades, and performance. Troubleshoot end-user systems and support shop floor technology. Monitor network security and ensure compliance with IT policies. Lead disaster recovery planning and implementation. Collaborate with external service providers and support ISO initiatives. Maintain IT inventory and align assets with financial records. What We're Looking For Degree in Computer Science, Networking, or related field. 3+ years of IT administration experience (automotive industry a plus). Experience in international environments preferred. Fluent in English; Spanish, French, or German is a plus. Strong skills in process excellence, customer commitment, and communication. Why Join Us? Global exposure in a tech-forward environment. Career growth opportunities. Direct impact on production and operations. Collaborative, high-performance culture. Work Environment On your feet throughout the shift; lift up to 50 lbs. Frequent movement: bending, twisting, climbing. Facility is not climate-controlled - hot summers, cold winters. Moderate noise levels; fast-paced production deadlines. Flexibility and independence required.

1. Minimum 1 year of relevant experience in navigation with below skills 2. Ability to complete Client Project Training for all map data layers. 3. Ability to complete Client Tools Training for map data editing, edit tracking and reporting. 4. General skills in open-source research for map data corroboration. 5. Ability to conduct targeted research in registered data sources. 6. Ability to perform Map edits based on the instructions received in an area via work package 7. Understand and solve systematic errors in maps data 8. Fluency or ability to gain fluency with mac OS, Numbers, Pages, Slack, Quip, Mail, Calendar, and Client Maps. 9. Good communication skills 10. Should work 5 days in office

Immediate need for a talented Technical / Deskside Support IV. This is a 12+ month contract opportunity with long-term potential and is located in Austin, TX(Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-94498 Pay Range: $25 - $26 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Client Services Department They provide end user support internationally and in the US Anything from end user tickets entered in the system via calls unresolved by helpdesk support team, ticketing system or walk up technology Basic laptop, desktop support, devices iPhones, tablets, printers, also support Office 365, SharePoint one drive and other 3rd party like WebEx that is approved Could work about 100-200 tickets a day split among 40 individuals Key Requirements and Technology Experience: Must have skills: - Technical/Deskside Support, Dell, Intune/Jamf, Windows 11/12 Windows 10 Windows 11 knowledge Client shop so needs to be familiar with Client laptops Site is a heavy Client usage community, needs to be proficient with Client OS system and Apple Devices InTune and Jant used - must be proficient with navigating those applications Azure - ability to navigate and understand logs Basic network troubleshooting skills Utilize MS Team rooms - helping with AudioVisual issue Basic networking skills needed Our client is a leading Telecommunications Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX. Job Title: Technical Support Engineer - Contractor Pay Rate: $34/hr (W-2) Initial Duration: 12 months Work Schedule: Evening shift, 2:00pm-11:00pm, Tuesday-Saturday Description: Seeking a Technical Support Engineer to perform in-depth diagnostics on robot systems running NixOS, restore services, and clearly document and escalate incidents to development teams when needed. In this role, you'll work directly on live systems, analyzing logs, troubleshooting via SSH, and managing internal services to ensure operational reliability. The ideal candidate is a technically curious, analytical problem-solver with strong communication skills and a methodical approach to troubleshooting. You're comfortable working hands-on in Linux environments, learning new tools quickly, and taking ownership of issues from diagnosis through resolution. As a Technical Support Engineer, you'll: - Diagnose onboard robot systems via SSH, performing rapid triage and resolving hardware/software issues. - Review system health and logs (uptime, CPU/RAM/disk usage, time sync, systemd status, journalctl, dmesg) and execute updates or service restarts as needed. - Maintain NixOS systems, verify version integrity, and complete post-update health checks. - Use command-line tools for configuration, navigation, and log collection (grep, awk, sed, tar, nano/vim, chmod/chown, tmux). - Conduct basic network diagnostics (ip addr/link/route) and analyze Grafana dashboards to correlate and confirm system alerts. - Support hardware-level troubleshooting by identifying faulty components and validating replacements. - Communicate effectively across teams using Slack and YouTrack, maintaining precise documentation of actions and findings. Daily Tasks: - Diagnostics on onboard systems via SSH - Connect to robots over ssh, usage of internal pipeline utilities for check up and debug - Working with dashboards, analyzing log files, identifying anomalies - Perform rapid triage checking uptime, CPU/RAM/disk check-up, free space checks, time/synchronization health Required Skills: - Strong Linux CLI skills and comfort working on production hosts via SSH - Proven ability to interpret system/service logs and reason from symptoms to root causes - Practical knowledge of systemd/journalctl and basic networking tools - Familiarity with NixOS concepts and workflows (or readiness to learn quickly) - Clear written communication (incident notes, escalation summaries)

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

DPS - IT - M365 Administrator - 0314 (00054884) Organization: TEXAS DEPARTMENT OF PUBLIC SAFETY Primary Location: Texas-Austin Work Locations: AUSTIN HQ (MAIN) 5805 N LAMAR BLVD PO BOX 4087 AUSTIN TX 78773 Austin 78752 Job: Computer and Mathematical Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 State Job Code: 0314 Salary Admin Plan: B Grade: 25 Salary (Pay Basis): 7,653. 00 - 7,653. 00 (Monthly) Number of Openings: 1 Overtime Status: Exempt Job Posting: Dec 18, 2025, 2:12:19 PM Closing Date: Jan 6, 2026, 5:59:00 AM Description PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In ************** taleo. net/careersection/ex/jobsearch. ftl?lang=en GENERAL DESCRIPTION: Performs advanced (senior-level) systems administration work involving managing and supporting the Microsoft 365 platform with a focus on SharePoint Online and Teams. Responsibilities include, but are not limited to, implementing, configuring, monitoring, and troubleshooting environments to ensure optimal performance and user satisfaction. The M365 Admin also implements security and compliance policies aligned with organizational needs. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. The following Military Occupational Specialty codes are generally applicable to this position. *********** sao. texas. gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology. pdf Applicants must fully complete the summary of experience to determine if minimum qualifications are met. ESSENTIAL DUTIES / RESPONSIBILITIES: 1. Design, build, and manage SharePoint sites, libraries, lists, permissions, and workflows to support business processes. 2. Provide Tier 2/3 support for M365-related issues, escalations, and incident resolution. 3. Implement, manage, and support Microsoft Teams configurations including governance policies, team/channel structure, guest access, and integrations. 4. Administer, monitor and maintain system performance, security, and compliance for Microsoft 365 services, with a primary focus on SharePoint Online, Microsoft Teams, and supporting tools. 5. Provide user training on SharePoint and Teams features, best practices, and associated toolsets. Maintain associated documentation and user guides. 6. Develop automation and customizations using Power Automate, Power Apps, and PowerShell. Provide and maintain associated documentation for all developed solutions. 7. Assist with identity and access management, including Azure AD and conditional access related to M365 services. 8. Stay current on Microsoft 365 roadmap, features, and updates and proactively recommend improvements. 9. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies. 10. Perform other duties as assigned. Qualifications GENERAL QUALIFICATIONS and REQUIREMENTS: Education - Graduation from an accredited four-year college or university is required with a major or coursework emphasis in Computer Science or related field is preferred. Experience - Minimum of 3 years experience performing M365 administration, including, but not limited to SharePoint Online, MS Teams, and M365 tenant is required. Minimum of 2 years experience specifically implementing and managing SharePoint Online and Power Platform is required. Minimum of 2 years experience specifically implementing and managing MS Teams is required. Substitution Note: 1 year of verifiable experience equals 1 year of education. Licensure and/or Certification - If driving is required, must possess a valid driver license from state of residence. Critical Organizational Infrastructure requirements - This job may be responsible for conducting research on, working on, or having the ability to access critical organizational infrastructure; must be able to maintain the security and integrity of the infrastructure related to this role. Additionally, and more specifically, must not be employed by nor have any connection or continuous connections to any governmental entity or political apparatus of a country listed in 15 C. F. R. §791. 4. Regulatory knowledge - Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures. Technology - Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e. g. CAPPS, SharePoint) and be able to learn new software/systems. Interpersonal Skills - Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPS' core values: Integrity, Excellence, Accountability, and Teamwork. Organizational and Prioritization Skills - Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism. Presentation/Communication Skills - Must be able to construct and deliver clear, concise, and professional presentations and/or communications to a variety of audiences and/or individuals. Research and Comprehension - Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner. Analytical Reasoning/Attention to Detail - Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems. Confidentiality and Protected Information - Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information. Safety - Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices. Schedule and Travel - Availability for after-hours, weekends and emergency work is required. This position may have the ability to telecommute based on the needs of the division/agency. PHYSICAL and/or ENVIRONMENTAL DEMANDS: The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Environment: Office/Indoors and/or Outdoor. • Ambulatory skills, e. g. stand, walk, sit. • Hand-eye coordination and arm/hand/finger dexterity. • Ability to speak, hear, and exercise visual acuity. • Ability to transfer weights of up to twenty-five (25) pounds anticipated for this position. • Driving requirements: Occasional (up to 5%) State of Texas Benefits and Retirement Information: ************ ers. texas. gov/Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing. A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change. A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3. 4% over their current salary regardless of posted salary. Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions. DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED. State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.

Job Description This position reports to the Director of IT and works out of our corporate office in Austin, TX on a hybrid basis. Typical hours are Monday-Friday, 8:00am-5:00pm. FC is looking for an System Administrator I to join our corporate IT team! Our System Administrators act as the backbone for IT support and infrastructure serving the technological needs of the organization. They are responsible for maintaining the health of the IT infrastructure and troubleshooting technical issues for employees both in the corporate office and remotely via phone, email, and Microsoft Teams. This role also involves documenting and building out new network segments and spearheading IT projects as needed. FC's corporate office and other work sites operate in a Windows environment and use Microsoft 365, so System Administrators will need strong working knowledge of Windows PCs, mobile phones, Microsoft services, printers, and other device What You'll Do as an System Administrator I: · Provide tier 1 and 2 level support to employees using endpoints and applications through troubleshooting and knowledge sharing. · Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly in a mostly Microsoft/Windows environment. · Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. · Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. · Maintain complete IT documentation, including change management and knowledgebase articles for all systems in production. · Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support. · Perform routine and scheduled audits of all systems, including backups. · Work with vendors to order products and resolve complex technical problems. · All other duties as assigned. What You'll Need: · High school diploma or GED required. · Bachelor's degree in Business Information Systems, Computer Science or a related field is a plus, or combination of education and equivalent experience. · Five years of IT experience is preferred. Knowledge, Skills, and Abilities: · Proficiency in Windows operating systems and Microsoft Office applications required. · Proficiency in Microsoft cloud environment including user management, Exchange Online, SharePoint Online, Teams, and Intune desired. · Proficiency with IPv4 networks, DNS, and DHCP required. · Experience with remote support solutions. · Experience using a service desk solution. Other Requirements: · Constantly move about inside the office to access file cabinets, office machinery, etc. and carry office materials and supplies up to 50 pounds. · Ability to pass criminal and financial background checks. · Occasional travel may be required, up to 5%. Job Type: Full-time Pay rate: 70,000 annually Experience: · IT support: 5 years (Preferred) Work Location: Hybrid remote in Austin, TX 78704

Department: Information Technology FLSA Status: Exempt Hiring Salary: $60,813- $72,975 Welcome, 'ist das Leben schön!' (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you? What we're looking for: An individual with exceptional problem-solving skills, keen attention to detail, a strong analytical mindset and a passion for driving process improvement through technology to join the City of New Braunfels Information Technology department. Under general direction of the Business Systems Manager, the Business Applications Administrator will act as liaison between Information Technology (IT), internal stakeholders and external vendors. The Business Applications Administrator is responsible for understanding departmental business processes to effectively identify opportunities for software applications improvement and managing the implementation and maintenance of both enterprise and specialized commercial software applications used by various City Departments. Benefits & Total Rewards: Our City team members are our most valuable asset! We offer Total Rewards when you join our team. * Competitive medical, dental and vision insurance * 2:1 match on retirement contribution * Paid volunteer time off - 16 hours per year * Vacation accrual starts at date of hire - up to 120 hours annually your first year * Get paid to stay - longevity pay on top of your regular pay after one full year * Tuition reimbursement program * Bilingual pay offered * Keep learning - professional and personal development training available The responsibilities you'll be trusted with: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all team members in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. * Collaborate with cross-functional teams to gather and document business requirements for software applications * Responsible for installation, configuration, diagnostics, maintenance, incident resolution and ongoing support of applications to support departmental and enterprise requirements through the life cycle of the application use. * Plan and execute software application upgrades, updates and patches, in conjunction with SaaS vendor, when applicable. * Provide technical support to end-users and provide training for new users and for end-users on new application features. * Analyze application data and usage to identify areas for system improvements, business process improvements, cross application integration opportunities or other utilization improvement possibilities * Perform project management for small to mid-sized IT software related projects and support software implementation projects through selection, configuration, testing and deployment processes * Ensure application implementation aligns with business goals and objectives * Develop detailed functional specifications to guide the selection and configuration of software applications. * Create ad-hoc reports and management dashboards customized to specific needs of departments * This position may provide occasional direction to other team members & perform other related duties as assigned or required. Your areas of knowledge and expertise that matter most for this role: Education and Experience: * Bachelor's degree in computer science, Information Systems, Business Administration or related field; three (3) or more years of experience in the implementation, administration, analysis and support of complex commercial software solutions; two (2) or more years of experience as a Project Manager and/or Business Analyst; OR an equivalent combination of education and experience Required Skills: * Direct experience with implementation, configuration and maintenance of software solutions such as Workday(ERP), Cityworks(permitting), Cartegraph(ASM) * Proven experience with business and technical requirements analysis, elicitation, verification, and implementation development * Strong interpersonal skills and ability to establish and maintain effective working relationships * Demonstrated project management skills, especially related to technical implementations. * Proven experience in data collection, management, interpretation, analytics, problem solving * Knowledge of operational processes and systems requirements preferably for Finance/Accounting, Human Resources, Municipal Planning & Development, Fire Safety, Building Safety, Health Services, Code Enforcement or Public Works departments * Exceptional analytical skills * Experience using business reporting solutions such as Crystal Reports, SSRS/SQL ,Cognos, Power BI, QuickBase * Ability to work with detailed information for sustained periods of time, with minimal supervision. * Ability to communicate clearly and effectively, both verbally and in writing * Ability to successfully engage in multiple initiatives simultaneously. * Ability to effectively translate business needs and requirements into deliverable technical solutions Required Licenses or Certifications: * Must possess a valid Texas Driver's License. Your Work Environment: * Work is performed in a standard office environment. * May be required to work immediately before, during or after an emergency or disaster. The City of New Braunfels is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

Commitment: 20 hours/week (flexible schedule to accommodate academic commitments) Duration: 16 Weeks Compensation: Unpaid, educational internship This internship offers hands-on experience in full-stack development, AI integration, and e-commerce applications. You will contribute to projects such as AI-powered tools for customer engagement, sales intelligence dashboards, conversational support bots, and mobile/web applications for our online platforms operating on Shopify Plus. On-site interns will collaborate closely with senior engineers, gaining exposure to modern tech stacks, agile workflows, and industry best practices. We do not expect you to have prior experience with all listed tools. You will receive guidance, code templates, and mentorship throughout the program. High-performing interns may be considered for a paid internship or junior position upon program completion, based on performance and business needs. Participation in the program is designed to enhance your professional skills and is not contingent on academic credit, though such alignment is welcome. Key Responsibilities Assist in developing and enhancing e-commerce platforms using Shopify Liquid, Petite Vue, TailwindCSS, and Vite. Support integration of AI-powered features using APIs and prompt engineering. Contribute to REST API development and third-party API integrations. Help with database tasks including CRUD operations, indexing, and authentication in PostgreSQL/Supabase. Participate in creating data dashboards and analytics tools. Test and debug features using automated testing tools. Follow secure coding practices and version control workflows. Nice to Have / Preferred Skills (training and mentorship provided) Web & App Development JavaScript (ES6+) and a modern UI framework (Vue 3/Nuxt 3 or React/Next.js) Node.js with Fastify or Express Shopify Liquid theme development React Native (Expo) for mobile development Data & APIs REST API design and integration PostgreSQL/Supabase (CRUD, indexing, auth) JSON/CSV data parsing GA4 or Shopify data exports AI & Advanced Features Prompt engineering and AI API integration PDF parsing/generation Retrieval-Augmented Generation (RAG) concepts Embedding strategies and vector databases (pgvector) Tools & Infrastructure Redis (caching, sessions) Vercel Edge Functions / Supabase Edge Functions Docker for local development CI/CD workflows with automated testing Playwright, Vitest, or Jest for testing Specialized / Project-Specific Map rendering (Leaflet, Mapbox) Cron jobs and data diffing Environment secrets management and input sanitization Feature flagging tools Benefits for Interns Real-world project experience through guided, hands-on development work. Portfolio development by contributing to projects that can be showcased in professional presentations. Recommendation letter upon successful completion of the internship program. Career networking opportunities through collaboration with industry professionals. Eligibility for an advanced paid internship after program completion, based on performance and business needs. Learning & Mentorship Completion of Harvard CS50's Introduction to Artificial Intelligence with Python valued at $299 (company-sponsored, certificate included). Weekly mentorship sessions. Guided onboarding with pre-built scaffolds, templates, and code examples. Exposure to professional GitHub workflows, agile development, and real production systems. Application Process Submit Resume + Cover Letter specifying your area of interest. Complete the Culture Index Survey. Attend interviews with HR. Program Deliverables At least one major project contribution in your assigned department. Internship Completion Report summarizing your learning and contributions.

About the Role: Seeking a Camera Lab Test Engineer to join HP's team focused on developing cutting-edge video conferencing devices and camera systems. This entry-level position is ideal for a recent graduate eager to learn and grow in a fast-paced environment. Responsibilities: Perform objective testing in camera labs for new product development, including webcams and video conferencing devices. Execute test plans for software updates, image quality, and audio-visual performance. Assist in validating AI/ML features such as facial recognition, background blurring, and audio enhancements. Document test results and collaborate with engineering teams to troubleshoot and resolve issues. Support quality assurance processes and inline testing tools during development cycles. What You'll Learn: Hands-on experience with Microsoft-certified camera labs and advanced testing methodologies. Exposure to video collaboration technologies, imaging pipelines, and ISP tuning. Training in quality assessments (IQC/OQC) and RFQ processes. Qualifications: Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field. Strong interest in camera systems, video conferencing technology, and software testing. Basic understanding of hardware/software integration is a plus. Excellent attention to detail and willingness to learn. Ideal Candidate: Curious, proactive, and eager to work in a collaborative environment. Comfortable working in labs and learning new tools and processes.

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

Engineering Leader The Engineering Leader plays a critical role in a fast-growing startup environment, guiding the technology organization, shaping long-term technical strategy, and ensuring the delivery of high-quality, scalable, and reliable solutions for the their Platform. This role requires a hands-on, innovative leader with deep engineering expertise and strong experience in AI/ML, data engineering, and SaaS platform development. The Engineering Leader partners closely with product, design, and cross-functional teams to drive rapid innovation, build foundational processes, and help scale the platform and team as the company grows. This leader will also oversee and manage a distributed engineering team, including direct reports located outside of the United States. Key Responsibilities Technical Strategy & Vision Define and communicate a forward-looking technical strategy aligned with company goals. Integrate advancements in AI/ML, scalable data pipelines, and modern SaaS practices to enhance platform capabilities and maintain competitive advantage. AI & Machine Learning Leadership Lead the development, training, and fine-tuning of AI/ML models, supporting the launch and evolution of white-labeled LML solutions. Partner with product and data teams to identify meaningful AI opportunities and ensure responsible and effective model deployment. Data Engineering & Pipelines Oversee the creation, optimization, and reliability of data pipelines that power machine learning, analytics, and intelligent product features. Ensure data systems are scalable, secure, and built for rapid experimentation and iteration. Leadership & Global Team Development Build, mentor, and inspire a high-performing, geographically distributed engineering team. Manage direct reports located internationally and foster a collaborative, inclusive culture that promotes alignment, accountability, and technical excellence across borders. SaaS Platform Development Lead engineering for a multi-tenant SaaS platform, ensuring exceptional performance, security, scalability, and customer experience. Drive architectural decisions that support rapid iteration and long-term product evolution. Product Development & Delivery Oversee the complete software development lifecycle to consistently deliver features and enhancements on time and at high quality. Champion agile methodologies and CI/CD practices that improve reliability and development velocity. Cross-Functional Collaboration Work closely with Product, Operations, Design, and GTM teams to align on priorities, requirements, and workstreams. Maintain transparent communication to ensure smooth execution and strong cross-functional outcomes. Operational Excellence & Reliability Define and track engineering KPIs across uptime, performance, customer satisfaction, and delivery efficiency. Lead continuous improvements in observability, security, and platform stability. Innovation & Continuous Improvement Cultivate a culture that encourages experimentation, emerging technology adoption, and continuous improvement across engineering practices-especially in AI and data-driven capabilities. Architecture & System Design Guide architectural direction to ensure platform scalability, maintainability, and alignment with long-term business and AI/ML integration goals. Resource & Budget Management Manage budgets, tooling, infrastructure investments, and global headcount planning. Make data-driven decisions to optimize resources and maximize ROI. Risk Management & Compliance Identify and mitigate technical, operational, and data-related risks. Ensure engineering practices adhere to industry standards for compliance, privacy, security, and responsible AI use. Executive Communication & Reporting Provide clear, consistent updates to the executive team on engineering performance, initiatives, and strategy. Represent engineering in leadership discussions and influence company-wide decision-making. #TECHIND