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Senior IT Epic Analyst (Cupid)
Boston Children's Hospital 4.8
Information technology professional job in Boston, MA
Key Responsibilities:
Senior Resource: Serves as a subject-matter expert with deep knowledge of Cupid, related non-Epic products/applications, and the supported operational processes. Within standard protocols, independently manages the design, build/configuration, testing and ongoing support of Epic Cupid application areas.
Business Solutions: Applies a consultative approach, engages internal subject-matter experts in operations to understand current and anticipated needs. Conducts technology and operations analysis to identify root causes of complex problems. Presents recommendations to senior team members or management as appropriate. Advises operations on executing changes. Monitors ongoing processes and effectiveness of solutions.
Triage/Troubleshooting: Participates in analyzing tickets and requests to identify need for project-based work. Leads or investigates and resolves complex tickets or requests that cross-supported applications encompass a broader process, or are difficult to initially define. Resolves more advanced issues related to vendor peripheral device support.
Builds/Configurations: Performs advanced configuration or customization to address business or clinical needs. Modifies builds incorporating significant edits, whole new functionality, numerous cross-application integrations, complex logic, creation of new templates. Records decisions and applicable business rules and prepares or may assist in preparing user documentation. Performs or leads unit system, integrated, and specialty application testing.
Integrations: Manages the implementation of supported core application changes with third party, Epic-eligible vendors and/or internal proprietary applications to ensure integration. Assesses integration requirements for the supported core Epic applications to meet needs of the project. Coordinates Epic integration requirements for non-Epic applications with appropriate IT team in conjunction with vendor support. Maintains, upgrades, and tests associated third party integrations.
Upgrades/Maintenance: Participates in upgrades by owning release notes that impact multiple areas within the supported applications and that require coordination across teams. Communicates major milestones to project team and customers. Escalates to manager as appropriate. Creates, maintains, and updates integrated test scripts with each upgrade. Performs ongoing advanced system maintenance.
Communications, Leadership & Professional Development: Participates in presentations or updates to leadership. Engages in ongoing communications with multiple teams related to supported application and operational processes. As a subject matter expert, provides feedback to management on policies, procedures, and best practices. Manages project work, ensuring completion according to schedule and coordinates with assigned project managers. May present at national forums, attend Epic related conferences and trainings.
Minimum Qualifications
Education:
Bachelor's degree preferred. An associate's degree with an additional 2 years of experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor's degree.
Experience:
3-5 years of experience directly involved in Epic application support and implementation performing builds in Cupid. Demonstrated experience performing moderately complex builds.
Experience as a super-user of an Electronic Health Records systems generally, if not Epic specifically.
Licensure/ Certifications:
Epic - Cupid certification required. Certification in a second and/or specialty applications highly preferred.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
$87k-114k yearly est. 7d ago
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Information Technology Support Specialist I
Vinci Construction USA 2.9
Information technology professional job in Nashua, NH
Position Type: Full Time (40+)
Pay Type: Salary
Seasonal Work: No
Northeast Paving Benefits:
Company Paid Basic Life Insurance
Company Paid Long Term Disability Policy
Company Paid Vacation & Holiday Pay
Company Paid Parental Leave
Company Paid Maternity Leave
Company Paid Employee/Family Assistance Program (EAP)
Voluntary Medical & Vision Insurance
Voluntary Dental Insurance
Voluntary Short Term Disability
Voluntary Supplemental Term Life
Voluntary Accident, Legal, Hospital, Critical Illness Policies
401(k) Plan w/Employer Match
Annual Company Stock Purchase Opportunities
Discount Partnerships: Verizon, Ford, Perkspot
Health and Wellness Benefits, including Monthly Gym/Fitness Incentives
General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Nashua, NH. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects.
Key Duties
Create, review and triage support Tier (1-2) tickets on a timely basis
Project work related to the implementation of new technology tools.
Provide end-user desktop support via remote support tools or in person visits
Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly.
Install and configure new computers, monitors, and printers.
Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices
Create clear, concise process and system diagrams and other supporting documentation
Coordinate with vendors to execute software and firmware upgrades
Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies
Assist with other projects and tasks as required
Identify issues requiring escalated support and route to the appropriate team or leadership.
Identify recurring or unique issues, develop solutions, and verify successful implementation.
Document and/or update documentation for identified issues, solutions, and procedures.
Train and/or mentor junior team members. Share knowledge and best practices.
Actively participate in team meetings and feedback sessions.
Qualification Requirements
General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
3 + years of technical experience working with hardware/software
Bachelor's degree or equivalent Experience
Experience working in windows and virtualized environments
Ability to utilize an ITSM system for change and incident management
Microsoft training and related certifications are a plus
Strong interpersonal, organizational and customer service skills
Ability to work flexible/extended hours when requested or participate in an on-call schedule
Able to work both independently and effectively with remote team members as necessary
Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job:
Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day.
Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
Lifting and transporting of moderately heavy objects (40 lbs).
Drive to locations to assist users or deploy systems as needed
Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job.
Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required.
Noise level in the office work environment is normal.
Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.
Assess work environment for possible hazards and makes sure training is adequate to the task.
Has proper personal protective equipment and tools, uses them appropriately for the given task.
Speaks up if seeing an unsafe act
Identifies and turns in near miss reports
Asks for help, when needed, to perform tasks safely.
Considers if there is a safer way to perform work and communicates.
Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast.
We support a Drug-Free Workplace.
EOE AA M/F/Vet/Disability are encouraged to apply.
$70k-99k yearly est. 1d ago
Massachusetts College of Art and Design (MassArt) - Chief Information & Technology Officer
Academic Career & Executive Search
Information technology professional job in Boston, MA
Massachusetts College of Art and Design (MassArt) seeks a visionary Chief Information & Technology Officer (CITO) to lead its next era of innovation. The CITO will direct the Technology Master Plan, implement forward-thinking systems, and align technology strategy with the College's academic and operational goals. This is a leadership opportunity to build and inspire a high-performing IT team and drive innovation across academic and administrative systems while ensuring MassArt remains ahead of the curve in creative technology solutions.
MassArt is advancing bold institutional initiatives and deepening the integration of data, AI, and digital creativity in the student experience. A refreshed Strategic Partnership Plan is underway, with a sharpened focus on partnership goals to foster transformative teaching, innovative learning environments, and a thriving creative campus. A new partnership with CalArts is launching a fully online “Creative AI: Responsible Innovation with Generative Tools Certificate,” exemplifying MassArt's commitment to exploring the creative potential of emerging technologies and expanding access to cutting-edge digital learning.
In this context, the CITO will serve as a key strategic partner, translating complex technical information into clear, actionable insights for leadership and campus stakeholders. With a focus on innovation, security, and strategy, the CITO will anticipate emerging trends in cybersecurity, academic technology, and enterprise systems while maintaining a robust, resilient IT infrastructure. Collaborating across campus with faculty, staff, and students, the CITO will ensure technology enhances MassArt's creative and academic mission. The CITO will leverage a recently upgraded infrastructure, a cloud-based LMS (Canvas), strong cybersecurity support, and a robust enterprise system to implement transformative solutions that advance the College's goals.
The Chief Information and Technology Officer is a key senior leadership position and a member of the President's Cabinet. The CITO will report to the President through the Vice President of Strategic Engagement and Chief of Staff. The department includes Tech Central, the primary hub for technology services, which offers equipment rentals, technical support, and access to computer and print labs. It also oversees IT infrastructure, software procurement, and digital media resources, supporting students, faculty, and staff across campus. The team collaborates closely with academic and administrative units to deliver reliable, forward-thinking technology solutions.
KEY RESPONSIBILITIES
Provide leadership to all aspects of technological integration into the college's administrative and academic systems and services
Provide strategic leadership and day-to-day supervision for a team, fostering a collaborative environment while guiding professional development, setting clear expectations, and ensuring accountability to achieve departmental goals.
Ensure that technology investments support institutional strategic plan and priorities
Advise and support technology as it relates to curriculum development, teaching and learning, and classroom facilities for both students and faculty
Manage and develop technology resources in consideration of institutional planning and design
Advise on technological investments, policy development, and resource allocation
Manage all operations in the Ellucian Colleague administrative student information system, as well as its integrated systems, LDAP, LMS (Canvas) security, admission, and advancement
Ensure data integrity, security, privacy, and workflow among the college's integrated systems
Ensure development, delivery, and high-standard support of the college's academic technology needs and CMS integration
Partner with academic and administrative teams to enhance the delivery of advanced analytics and business intelligence solutions that empower MassArt with accessible data and support informed, data-driven decision making
Ensuring alignment of technology policies and practices with institutional goals and compliance standards
Oversee budgets and planning, representing technology concerns
Refine the college-wide technology strategy to be responsive to the needs of the college community and enhance processes and services
Represent the college in collaborative activities, including the COF consortium, the state college/university system, and other alliances
Advise and implement proactive best practices, integrated systems, and other initiatives as appropriate
Manage communication across Technology departments, constituents, and stakeholders
Drive and develop partnerships and collaboration with staff, faculty, and students to best serve the college's technological needs
Ensure that affirmative action, equal opportunity, and diversity are integrally tied to all actions and decisions falling within the scope of the Affirmative Action/Equal Opportunity/Diversity Plan
MINIMUM QUALIFICATIONS
Master's degree or Bachelor's degree in Computer Science, InformationTechnology, or a related field and 7 years of experience in technical management in a higher education or similar environment directly related to the duties and responsibilities of the position including significant technical knowledge of networking, systems, applications, security, business continuity, and disaster recovery
A minimum of five years' experience with management and budget responsibilities in an IT-related field
Demonstrated understanding of the spectrum of technology activities, including infrastructure, academic computing, administrative systems, and crisis prevention management
Experience managing/implementing an enterprise resources planning system
Excellent interpersonal skills and experience managing a diverse team
Excellent oral and written communication skills
PREFERRED QUALIFICATIONS
Advanced degree in Computer Science, InformationTechnology, or a related field
IT management experience in a higher education setting
Experience working in a unionized public college
Experience working in a creative, fine arts, and/or design environment
Experience working with Ellucian Colleague
About the Institution
Founded in 1873, MassArt, is the nation's first and only independent, free-standing public college of art and design. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators, and leaders striving to shape the future through art and design. Located in Boston, MassArt enrolls 1,900+ students and offers a comprehensive range of undergraduate and graduate degrees in 18 disciplines, as well as continuing education and youth programs.
MassArt prepares artists, designers, and educators from diverse backgrounds to shape communities, economies, and cultures for the common good. MassArt provides state-of-the-art facilities and studios, is accredited by NECHE, and is a member of AICAD and the Colleges of Fenway. It collaborates with multiple higher education networks to enhance artistic opportunities.
Living in the Area
Boston offers cultural diversity, a rich arts scene, and proximity to world-class schools, employers, and health care. It is a cosmopolitan city with a modern downtown and access to cultural institutions and outdoor activities along the Charles River. The surrounding suburbs offer easy access to a commuter rail system and local communities.
Why Work at MassArt?
MassArt offers a dynamic, inclusive, and creative work environment with a comprehensive benefits package, including:
Health Insurance: Medical insurance along with life insurance, and long-term disability
Retirement Plans: Participation in the Massachusetts State Employees' Retirement System and additional optional savings plans including 403b and 457b plans
Flexible Spending Accounts: Healthcare and dependent care programs
Employee Assistance Program: AllOne Health
Generous Paid Leave: Vacation, sick, and personal
Other Leaves: FMLA, PFML, and other programs
Commuter transit and Parking Benefits: Pre-tax transit options and related subsidies
Professional Development: Access to training and resources
Campus Perks: Free admission to MassArt Art Museum and other discounts
Work-Life Balance: Wellness programs and flexible scheduling
Collaborative Culture: A mission-driven community focused on equity, innovation, and the arts
To Apply
For full consideration, please apply by January 12, 2026. Please apply through the application process and do not email applications. Applications will be reviewed as received and should include a cover letter and curriculum vitae. Cover letters should ideally not exceed two pages. All applications are treated confidentially. Inquiries, referrals, and nominations are also treated confidentially.
Inquiries and questions: Please send to MassArtCITO@acesrch.com.
Nominations and referrals: Please send the nominee's name, title, and contact information if available to nominations@acesrch.com.
Salary range for this position: $180,000-$195,000
Institutional Information
MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or related condition, or membership in any legally protected class. MassArt complies with all applicable laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.
#J-18808-Ljbffr
Information technology professional job in Boston, MA
A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion.
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$69k-114k yearly est. 3d ago
Head of IT & Business Systems
Stemwave
Information technology professional job in Boston, MA
Location: Boston, MA (Full-time, in office) Department: Technology Reports to: Head of Finance & Accounting Compensation: $130,000 - $170,000
StemWave is a non-invasive regenerative medical device company reshaping healthcare alongside our provider partners. Our technology helps people live pain-free by activating the body's natural healing process and improving quality of life without drugs or surgery.
About the Role
We're looking for a Head of IT & Business Systems who will own, optimize, and scale StemWave's internal technology ecosystem. This role will serve as the primary systems leader across the organization, responsible for the strategy, architecture, administration, and performance of platforms including Salesforce, NetSuite, HighRadius, RF-Smart, and marketing/lead-gen integrations. This role will also own the company website from a systems and integration standpoint, ensuring seamless data flow between web, marketing, and business platforms.
This is a high-impact, hands-on role with full ownership of systems strategy, process improvement, data flow integrity, and cross-functional alignment. You'll partner closely with Finance, Sales, Marketing, and Operations to streamline workflows, automate manual work, and enable visibility as we grow.
If you're energized by building scalable infrastructure in a fast-moving company and want true ownership and decision-making authority, this role offers a rare opportunity to shape systems before scale locks in.
What You'll Do
Own StemWave's business systems ecosystem: Salesforce, NetSuite, HighRadius, RF-Smart, Zapier, AWS, and paid media integrations
Serve as the technical owner of Salesforce (configuration, automation, workflows, reporting, permissions, integrations)
Own all website-related technical infrastructure, including backend logic, lead capture, form routing, attribution, tracking, and server management
Lead, manage, and develop IT and systems team members and oversee contractors, external developers, agencies, and vendors; scope and QA their work
Build or oversee API development, custom integrations, middleware, and automation frameworks
Improve data hygiene, reporting accuracy, workflow automation, and system reliability
Build internal SOPs, system documentation, permission frameworks, and audit processes
Maintain extremely high proficiency and accuracy in spreadsheets, reporting, and data workflows
Manage and prioritize competing tasks across multiple functions with clear communication and structure
Troubleshoot system-wide technical issues and serve as the escalation point
Collaborate with Finance, Sales, Marketing, and Operations to translate business needs into scalable technical solutions
Support business growth through new systems, workflows, channels, and integrations
Develop and execute a long‑term technology roadmap for the organization
Who You Are
7-10+ years of experience in IT, business systems, or full-stack development - Candidates may come from roles such as Business Systems Manager, Full-Stack Engineer, Solutions Architect, Technical Operations Lead, MarTech Engineer, Salesforce Technical Lead, or Integration Architect.
Experience leading and managing direct reports and the ability to manage contractors or external developers
Full-stack development background with strong backend engineering skills
Experience building and maintaining APIs, integrations, and automation workflows
5+ years of Salesforce experience (administration, configuration, automation, integrations) and experience with NetSuite, Zapier or similar automation tools, and AWS or other cloud hosting environments
Expert-level proficiency with spreadsheets, data modeling, and data QA
Strong ability to prioritize and manage multiple competing tasks and requests
Strong understanding of paid media integrations and attribution logic (Meta, Google, YouTube, Bing)
Experience connecting websites to CRM and marketing systems
Strong communicator with the ability to translate technical concepts to non-technical stakeholders
Thrives in fast-paced, high-growth environments
Why Join Us
Leadership: Work with decision-makers who are shaping the future of medical technology.
Exposure: Gain end-to-end visibility into the product lifecycle - from design and manufacturing to deployment and service.
Growth: Be part of an innovative, high-energy team where your ideas are valued and your career can grow quickly.
At StemWave, we're not just building devices, we're building a movement. Join us and launch your career in an environment where your curiosity, creativity, and drive truly matter.
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$130k-170k yearly 1d ago
Materials Planning & Systems Specialist
Klein Marine Systems, Inc. 3.9
Information technology professional job in Newburyport, MA
Who we are
Klein Marine Systems is the world's leading side scan sonar manufacturer, and we are immensely proud of where we are and how we got here. We are currently undergoing a remarkable period of transformation, making now an incredibly exciting time to join our team. We are searching for dynamic, technically skilled individuals who are passionate about their work to join us in Newburyport, MA. In return, you will have the opportunity to be part of the world's leading side scan sonar enterprise: contributing to significant advancements in our technologies and operations.
Unleash your potential with a rewarding career
If you possess a visionary mindset, a knack for solving complex challenges, and a burning desire to make a genuine impact on the world, explore our job opportunities. Seize the opportunity to unleash your courage and contribute to a more connected, smarter, and brighter future.
We are seeking a highly motivated Materials Planning & Systems Specialist to support and improve the company's Material Requirements Planning (MRP), production floor scheduling, and product data management processes. This role will also coordinate the implementation of a new Product Lifecycle Management (PLM) system, ensuring accurate data flow between Engineering, Supply Chain, and Manufacturing systems. The ideal candidate is detail-oriented, highly organized, and experienced with manufacturing planning systems. This role will help bridge operations and engineering to ensure materials, schedules, and data are aligned for efficient production. The Materials Planning & Systems Specialist position will be located in our Newburyport, MA location and will report to our Director of Operations.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Key Responsibilities:
Material Planning & MRP Execution
Execute and monitor MRP runs in Microsoft Business Central, ensuring accurate material availability and production planning.
Analyze MRP outputs to identify shortages, expedite needs, and recommend planning parameter adjustments.
Maintain accurate BOMs, routings, and item data to ensure effective material planning.
Work cross-functionally with Procurement, Engineering, and Production to resolve material and scheduling conflicts.
Track and report on key metrics such as material shortages, schedule adherence, and inventory accuracy.
Production Planning
Assist in developing and maintaining production schedules that align materials and capacity.
Support manufacturing leads in load balancing and prioritizing work orders.
Improve data accuracy for work order reporting and WIP tracking.
Help identify and address bottlenecks or inefficiencies in the scheduling process.
PLM Implementation & Systems Integration
Serve as the primary coordinator for the new PLM system implementation, replacing Omnify.
Work with Engineering and IT to define workflows for change management, revision control, and document release.
Support data migration of part records, BOMs, and associated documents.
Ensure synchronization between PLM and Microsoft Business Central to maintain consistency across systems.
Train and support users on new PLM tools and processes after deployment.
Continuous Improvement
Identify and implement process improvements for MRP accuracy, data integrity, and planning efficiency.
Support initiatives to improve communication between Engineering and Operations through better system integration.
Document and maintain standard operating procedures related to planning and change control.
Qualifications and Essential Skills:
Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations, or related field (or equivalent experience).
3+ years of experience in materials planning, MRP execution, or production control in a manufacturing environment.
Hands-on experience with ERP systems (Microsoft Business Central preferred).
Familiarity with PLM tools (Omnify or similar) and basic understanding of change management processes.
Strong analytical skills and attention to detail.
Excellent communication and organizational abilities; comfortable working across departments.
Preferred Qualifications
Experience in electro-mechanical product manufacturing.
Experience participating in or supporting a system implementation project (PLM, ERP, or MES).
Familiarity with ISO 9001 or AS9100 environments.
Lean or Six Sigma certification a plus.
Klein Marine Systems offers a generous compensation package; benefits begin on date of hire.
Comprehensive Health, Dental and Vision Plans
Elective deductions for Flexible Spending Accounts
Company Paid Life Insurance, Short and Long-Term Disability
Supplemental Life Insurance
Supplemental Critical Illness and Accident coverage
401(k) Retirement Savings Plan with employer contribution; Roth IRA option
Employee referral program
14 Paid Holidays
Flexible work arrangements
Generous Flex Paid Time Off account
Are you ready to join our exceptional team?
We are constantly seeking top talent in the fields of Engineering, Sales, Manufacturing Operations, Finance and Accounting, Technology, R&D, Marketing, and Field Operations. At Klein, we take pride in creating a supportive, fair, and inclusive working environment that empowers you to thrive and advance in your career. Rest assured that all qualified applicants will be considered for employment without any discrimination based on race, religion, sex, national origin, age, disability, genetic information, veteran status, or any other factors prohibited by law.
$86k-127k yearly est. 4d ago
Manufacturing Technical Operations Specialist
JMD Technologies Inc.
Information technology professional job in Boston, MA
Title: Senior Manufacturing Technical Operations Specialist
Employment Type: Contract (12 months + possible extension or conversion)
Status: Accepting Candidates (Multiple Openings)
About the Role:
We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment.
Key Responsibilities:
Triage manufacturing issues in real time on the manufacturing floor
Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities
Apply structured root cause analysis tools to identify issues and drive resolution
Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments
Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs)
Support strong quality documentation practices in a GMP-regulated environment
Qualifications:
6+ years of progressive experience in pharmaceutical development or manufacturing
4+ years of hands-on analytical investigations and Quality Control experience
Strong background in analytical investigations and quality documentation
Experience supporting QC / analytical operations in GMP manufacturing
Exposure to facility or calibration investigations is a plus (not required)
Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically
Compensation (MA Pay Transparency):
Estimated hourly range: $50-$58/hr (W-2)
Final rate within this range will be based on experience, skill set, shift alignment, and interview results
$50-58 hourly 2d ago
Technical Support Specialist
Azara Healthcare
Information technology professional job in Burlington, MA
Azara Healthcare is a leader in the population health management industry. As the Technical Support Specialist, you will get to investigate escalated and complex customer support issues and you will be responsible for resolving these issues through SQL mapping changes. You will be involved in support for all customers and unique product offerings.
Azara Healthcare has an exciting fast-paced, collaborative environment and we are looking for the right person with the drive to grow with us!
Job Description
Role and Responsibilities
Utilize SQL skills to resolve customer issues and improve the team's technical abilities
Act as the escalation point for complex issues requiring EHR and DRVS product knowledge
Educate customers on appropriate data entry workflows
Essential Skills
Candidate should have a Bachelor of Science in a technical, science, or business field
Intermediate database and SQL skills are essential, such as modifying and creating SQL queries
Candidate must be proficient and comfortable working in a technical environment
Candidate should have at least 1-year of customer service experience
Excellent oral and written communication skills
Comfortable with a fast-paced work environment and adjustment of priorities based on multiple stakeholders
Desirable skills
Healthcare industry processes experience is preferred, including EHR knowledge
Experience supporting and/or implementing a SaaS product preferred
Experience with a customer service ticketing system, preferably Jira
Azara Healthcare offers a full suite of medical plans, 401(k) plan, 7 company holidays, 3 floating holidays & 4 weeks of PTO and other benefits in addition to a competitive salary.
$47k-79k yearly est. 4d ago
Chief Information & Technnology Officer
Commonwealth of Massachusetts 4.7
Information technology professional job in Boston, MA
MassArt seeks a visionary Chief Information and Technology Officer (CITO) to lead its next era of innovation. The CITO will direct the Technology Master Plan, implement forward-thinking systems, and align technology strategy with the College's academic and operational goals. This senior leader will build and inspire a high-performing IT team, drive innovation across academic and administrative systems, and ensure MassArt remains ahead of the curve in creative technology solutions. The role reports to the President through the Vice President of Strategic Engagement and Chief of Staff and participates as a member of the President's Cabinet.
The CITO operates in a well-resourced environment with a recently upgraded infrastructure, a cloud-based LMS (Canvas), strong cybersecurity support, and a robust enterprise system to implement transformative solutions that advance the College's goals. The position will collaborate across campus with faculty, staff, and students to ensure technology enhances MassArt's creative and academic missions.
Key Responsibilities
Provide leadership to all aspects of technological integration into the college's administrative and academic systems and services
Provide strategic leadership and day-to-day supervision for a team, fostering a collaborative environment while guiding professional development, setting clear expectations, and ensuring accountability to achieve departmental goals
Ensure that technology investments support the institutional strategic plan and priorities
Advise and support technology as it relates to curriculum development, teaching and learning, and classroom facilities for both students and faculty
Manage and develop technology resources in consideration of institutional planning and design
Advise on technological investments, policy development, and resource allocation
Manage all operations in the Ellucian Colleague administrative student information system, as well as its integrated systems, LDAP, LMS (Canvas) security, admission, and advancement
Ensure data integrity, security, privacy, and workflow among the college's integrated systems
Ensure development, delivery, and high-standard support of the college's academic technology needs and CMS integration
Partner with academic and administrative teams to enhance the delivery of advanced analytics and business intelligence solutions that empower MassArt with accessible data and support informed, data-driven decision making
Ensure alignment of technology policies and practices with institutional goals and compliance standards
Oversee budgets and planning, representing technology concerns
Refine the college-wide technology strategy to be responsive to the needs of the college community and enhance processes and services
Represent the college in collaborative activities, including the COF consortium, the state college/university system, and other alliances
Advise and implement proactive best practices, integrated systems, and other initiatives as appropriate
Manage communication across Technology departments, constituents, and stakeholders
Drive and develop partnerships and collaboration with staff, faculty, and students to best serve the college's technological needs
Ensure that affirmative action, equal opportunity, and diversity are integrally tied to all actions and decisions falling within the scope of the Affirmative Action/Equal Opportunity/Diversity Plan
Qualifications
MINIMUM QUALIFICATIONS
Master's degree or Bachelor's degree in Computer Science, InformationTechnology, or a related field and 7 years of experience in technical management in a higher education or similar environment directly related to the duties and responsibilities of the position, including significant technical knowledge of networking, systems, applications, security, business continuity, and disaster recovery
A minimum of five years' experience with management and budget responsibilities in an IT-related field
Demonstrated understanding of the spectrum of technology activities, including infrastructure, academic computing, administrative systems, and crisis prevention management
Experience managing/implementing an enterprise resources planning system
Excellent interpersonal skills and experience managing a diverse team
Excellent oral and written communication skills
PREFERRED QUALIFICATIONS
Advanced degree in Computer Science, InformationTechnology, or a related field
IT management experience in a higher education setting
Experience working in a unionized public college
Experience working in a creative, fine arts, and/or design environment
Experience working with Ellucian Colleague
Additional Information
Please note MassArt:
Does not support employment-based visa sponsorship or non-student exchange visitor visa sponsorship.
Is not an E-Verify institution.
Selected candidates must be eligible to work in the US at the time of employment, complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review and provide proof of eligibility to work in the US by completing the Form I-9, Immigration Reform and Control Act of 1986.
You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment. You will not be authorized to work in any capacity until all paperwork has been completed. For a list of all acceptable documents please click here.
Comprehensive Benefits (does not apply to contractor/student positions): When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. To view MassArt Benefits, please follow the institutional link.
MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. MassArt complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.
Application Instructions
Resume and cover letter
PLEASE APPLY ON ACES SEARCH FIRM TO BE CONSIDERED AN APPLICANT. SEE HERE FOR THE LINK.
Official Title: Assistant Vice President
Primary Location
Job: Information Systems and Technology
Agency: Mass College of Art and Design
Schedule: Full-time
Shift: Day
Job Posting: Oct 31, 2025, 9:13:59 PM
Number of Openings: 1
Salary: 180,000.00 - 195,000.00 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Kathryn Oram - **********
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$82k-123k yearly est. 3d ago
ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Information technology professional job in Boston, MA
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow Senior Consultant - IT Service Management (ITSM)
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Skills and attributes for success
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 1 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist - ITSM
3+ years of Big 4 or equivalent consulting experience
Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S.
Ability to travel to meet client needs
Ideally, you'll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Performance analytics and reporting experience - certifications are a plus
ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM
Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
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$122.9k-213.4k yearly 4d ago
Senior Manager, IT Audit
Ninjakitchen
Information technology professional job in Needham, MA
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
The Senior Manager, IT Audit will lead the IT SOX program and manage all aspects of IT General Controls (ITGC) and IT Application Controls (ITAC) testing. This is a hands‑on leadership role requiring strong technical expertise, project management skills, and the ability to work independently in a fast‑paced, global environment. The role also includes conducting IT audits, supporting enterprise risk management (ERM), and collaborating with internal and external stakeholders.
Key Responsibilities
Lead and manage the IT SOX program, including planning, risk assessment, testing execution, and reporting.
Conduct IT audits, including fieldwork, report writing, and presenting findings to senior management.
Collaborate with finance, audit, and IT departments to ensure SOX compliance, especially where controls have IT dependencies.
Participate in IT SOX efforts with external auditors; align testing approaches and expectations.
Identify, assess, and test ITGCs and ITACs for systems such as Oracle EBS, UKG, and SRM.
Monitor outsourced ITGC/SOX testing and report status to senior leadership.
Provide guidance to control owners on control performance, documentation, and updates.
Ensure timely updates to narratives, SOPs, and control documentation following changes.
Maintain the Risk Control Matrix (RCM) and deficiency tracker; monitor remediation progress.
Serve as liaison between external auditors and the IT organization.
Assist in developing a comprehensive ERM framework to identify, measure, and monitor key risks.
Stay current on regulatory requirements, IT frameworks (e.g., COBIT, NIST, ISO), and emerging technologies.
Participate in special projects as assigned by management.
Required Qualifications
10-12 years of experience assessing and testing IT controls for complex ERP systems.
Prior experience in a Big Four firm or internal audit function focused on IT SOX/compliance.
Master's degree in Management Information Systems, Finance, Accounting, or Business Administration.
Strong technical understanding of IT systems, financial applications, user access controls, and change management.
Expertise in Oracle ITGC and ITAC controls (e.g., revenue, general ledger, AR/AP).
Professional certifications required: CISA, CISSP, CIA, or equivalent.
Strong verbal and written communication skills.
Proven project management skills with the ability to multitask and adapt to changing priorities.
Preferred Qualifications
Strong IT background or working knowledge of Oracle databases, Windows, UNIX, or Linux.
Effective communication and interpersonal skills with the ability to influence across levels.
Ability to prioritize tasks in real‑time and manage multiple deliverables.
High integrity, dependability, and a strong sense of urgency and results orientation.
Experience in the manufacturing industry is preferred.
Salary and Other Compensation
The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
$129,300 - $198,300 USD
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short‑term disability insurance, long‑term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre‑paid legal insurance, back‑up child and eldercare days, product discounts, referral bonus program, and more.
This posting will close within 90 days from the original posting date.
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
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$129.3k-198.3k yearly 5d ago
Global Office Operations & Exec Support Lead
Monte Rosa Therapeutics, Inc.
Information technology professional job in Boston, MA
A prominent biotechnology company is seeking an Associate Director of Global Office Operations to manage and oversee efficient office operations across multiple locations. The candidate will lead a team of Executive Assistants and ensure strategic support for senior leadership. The role demands substantial experience in global operations or office management, with strong leadership and project management skills. This position offers a dynamic work environment focused on operational excellence and executive effectiveness.
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$80k-110k yearly est. 1d ago
IT Analyst - Manufacturing Systems
Insight Global
Information technology professional job in Woburn, MA
Key Responsibilities
Support business operations and development initiatives for the analysis, design & implementation of manufacturing IT solutions (MES, LIMS, SCADA, IoT, Data Historian)
Functionally oriented
Identify technical issues and communicate effectively across teams
Required Experience:
6+ years in Business Analysis roles
Manufacturing background req
MES experience is a plus
Must be a US Citizen or US Permanent Resident
Bachelor's degree in Computer Science, InformationTechnology, or a related field required
$76k-104k yearly est. 4d ago
Global IT Data Architect & GenAI Leader
The Boston Consulting Group GmbH 4.8
Information technology professional job in Boston, MA
A leading consulting firm in Boston seeks a Global IT Data Engineer Expert Director to shape enterprise data architecture and governance. The role involves architecting data pipelines and ensuring high-quality data for analytics while mentoring technical teams. Ideal candidates will have extensive experience in data engineering, a strong background in modern data stacks, and excellent communication skills. Competitive compensation includes a base salary and generous benefits.
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$119k-151k yearly est. 4d ago
Network Support Technician
Radgov Inc.
Information technology professional job in Westborough, MA
Title: Network Support Technician
Fully Onsite Job
Pharma laboratory support*
Install and config company and specialized instrument software.
Knowledge of CFR Part 11 and GxP validation preferred.
Required experience in Windows Refresh, imaging, migration, and deployment.
Troubleshoot and resolve incidents for desktops/laptops hardware and software issues.
Installing and configuring County standard Hardware and Software
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines
$49k-66k yearly est. 2d ago
IT Security Analyst I
Banktalent HQ
Information technology professional job in Westborough, MA
The IT Security Analyst I is responsible for supporting the Bank's IT Security preventative and reactive measures including but not limited to Technology governance, risk, and compliance. IT governance-related duties include ensuring security controls are in place, effective, and that risks are recorded and actively being managed.
Other tasks include configuration management, asset management, patch management, software/hardware lifecycle, threat intelligence, user activity monitoring, and reporting thereof. This role is expected to be fully aware of the Bank's security goals as established by its stated policies, procedures and guidelines and to actively work towards upholding those goals. Other duties include collaboration with senior IT Security personnel to optimize security tools and processes. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. This is a Hybrid work schedule, 3 days in the office and 2 days remote in Massachusetts.
Responsibilities
IT Governance
* Maintain the Bank's IT security program control framework to ensure compliance with industry standards (NIST, CIS, FFIEC) and MSB's IT security control requirements.
* Develop systems and processes for identifying, managing, and reporting risks.
* Provide governance, risk, and compliance data insights to drive improvement across the IT system.
* Compile metrics/reporting for the weekly IT Governance report. Facilitate weekly presentation to stakeholders.
* Design and implement security controls for our infrastructure and critical systems.
* Assigns responsibility for IT Governance related issues and tracks them to resolution.
* Continually working to improve the Banks overall security posture.
* Track and understand emerging security practices and threats. Leverage this knowledge to improve security configurations across the enterprise and hunt for potential or active t threats.
* Manage daily volume of offline computers. Triage and resolve issues so computers can join network and be managed.
* Reconcile asset type risk scores regularly and report metrics and issues to IT Division.
IT Security Control Programs
* Configuration Hardening:
* Conduct hardening assessments of hardware and software to identify noncompliance of standards and define remediation requirements.
* Regular maintenance of configuration hardening benchmarks.
* Vulnerability Management:
* Monitoring, delegation, and investigation of vulnerabilities in a severity-prioritized process.
* Development, deployment, and automation of scripts for remediation of vulnerabilities.
* Patch Management:
* Systematic testing, deployment, and reporting of system patches.
* Threat Intelligence:
* Monitor, triage, and report on Threat Intelligence alerts accordingly.
* Software/Hardware Management:
* Reconciliation of end-of-life/end-of-support hardware and software.
* Authorization of software based on weight of business need and risk.
* Regular upkeep of software versions within Bank infrastructure.
System & Application Administration
* Workstation ownership - building, securing, and ongoing management of assigned workstation assets.
* Identifying and mitigating vulnerabilities on assigned assets and applications.
* Application ownership - configuring, implementing, securing, and ongoing management of the Bank's security applications.
Security Operations
* Recommend additional security solutions or enhancements to existing security solutions to improve overall security.
* Participate in investigations into problematic activity.
* Consults with third party vendors/suppliers as required.
Requirements
Education
Bachelor's Degree in computer science, information systems or equivalent work experience is required
Work Experience
2+ years experience supporting security components and applying security best practices across an enterprise application/network infrastructure is required
Additional Requirements
Experience with managing and securing Microsoft Windows or Linux is preferred.
Working knowledge of IT security controls and how to determine their effectiveness.
Knowledge, Skills, and Abilities
Understanding of common security technologies and functions (Endpoint AV, Patch Management, Encryption, Vulnerability Scanning, etc.)
Working knowledge of common operating systems (Windows, Linux, etc.) and basic endpoint security principles
Passion and enthusiasm for Cyber Security
Demonstrates excellent communication, facilitation, efficient decision making and problem solving skills
Licenses and Certifications
Certified Information Systems Security Professional (CISSP) or equivalent security related certification Preferred
Expected Pay Range
From: $62,682
To: $111,280
The pay range is the salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.
EEO Statement
Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities
$62.7k-111.3k yearly 3d ago
Engineering Technician - Electro Optical Manufacturing & R&D Support
PLS Staffing Solutions 4.6
Information technology professional job in Woburn, MA
Job Title: Engineering Technician - Electro-Optical Manufacturing & R&D Support
Department: Engineering / Research & Development
Reports To: Engineering Manager or R&D Lead
The Engineering Technician supports both manufacturing and research & development activities within an electro-optical product environment. This role bridges hands-on production support and prototype development, assisting engineers in the design, testing, integration, and improvement of electro-optical systems. The ideal candidate is detail-oriented, technically skilled, and comfortable working in a fast-paced environment involving precision optics, electronics, and mechanical assemblies.
Key Responsibilities
Manufacturing & Engineering Support
Support production of electro-optical assemblies and subassemblies, including optical, electronic, and mechanical components
Assist in process development, documentation, and continuous improvement initiatives
Troubleshoot manufacturing issues and collaborate with engineering to implement corrective actions
Perform assembly, alignment, calibration, and testing of electro-optical systems
Maintain engineering builds, fixtures, and test setups
Research & Development Support
Assist engineers with prototype builds, experimental setups, and feasibility testing
Support optical and electronic testing, data collection, and analysis
Modify existing designs or components under engineering direction
Document test procedures, results, and design changes
Participate in design reviews and contribute practical manufacturing feedback
Testing & Documentation
Execute functional, environmental, and performance testing per engineering specifications
Operate and maintain test equipment such as optical benches, oscilloscopes, power meters, and interferometers
Create and update work instructions, test procedures, and engineering documentation
Ensure compliance with quality standards and configuration control requirements
General Duties
Maintain cleanroom or controlled lab environments as required
Follow ESD, safety, and quality procedures
Support cross-functional teams including Quality, Manufacturing, and Supply Chain
Required Qualifications
Associate degree in Engineering Technology, Electronics, Optics, or related technical field (or equivalent experience)
3+ years of experience as an Engineering Technician in an electro-optical, photonics, electronics, or related manufacturing environment
Hands-on experience with electro-optical assemblies and test equipment
Ability to read and interpret engineering drawings, schematics, and technical documentation
Strong mechanical aptitude and troubleshooting skills
Preferred Qualifications
Experience supporting R&D or new product development programs
Familiarity with optical alignment, laser systems, imaging sensors, or photonic components
Experience with prototype builds and low-volume manufacturing
Knowledge of GD&T, SPC, and basic data analysis
Experience working in regulated environments (ISO, AS9100, FDA, etc.)
Skills & Competencies
Strong attention to detail and documentation discipline
Ability to work independently and collaboratively in a team environment
Effective communication with engineers and manufacturing personnel
Comfortable working with tight tolerances and precision components
Adaptable to changing priorities and experimental work
Work Environment
Combination of manufacturing floor, laboratory, and cleanroom environments
May require handling delicate optical components and working with lasers or high-voltage equipment
Occasional overtime or schedule flexibility may be required to support development milestones
$72k-107k yearly est. 1d ago
System Support Associate
Kelmar 4.0
Information technology professional job in Wakefield, MA
The System Support Associate is a client-facing position whose primary responsibility is to support clients using Kelmar's KAPS unclaimed property management system. The System Support Associate will be well versed on using the KAPS system and unclaimed property management with the expectation of becoming an expert in all facets of KAPS as well the possess the ability to assess current processes and recommend improvements and efficiencies. The System Support Associate may also be assigned individual and group projects as needed. This is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE. The System Support Associate may be required to work occasional evening/holiday hours as needed.
RESPONSIBILITIES AND DUTIES:
Gather and document requirements from current or requested client-specific processes and customizations. This may include refining and reviewing the client requested criteria with the Product Owner and Management team
Compose tickets for development using prescribed guidelines and in accordance with priorities and established timelines
Perform acceptance and regression testing on completed development work
First line of defense in all client support requests; use critical thinking skills and available tools and resources to diagnose problems and identify solutions; prioritize development requests based on needs and other factors
Communicate regular updates on all open tickets for assigned clients and projects
Train end users in the KAPS system, including assisting with periodic webinars
Analyze and recommend process workflows to client
Work with the Training and Documentation Specialist to author and maintain system and process documentation, knowledge base, and training materials
Conduct/attend regular virtual meetings/calls with clients; occasional on-site meetings may be required
Provide status reports on open requests to clients as required
QUALIFICATIONS:
Minimum of 2 years' relevant work experience; previous experience in managing clients in a system support role are preferred; preference may be given to candidates with a prior working knowledge of unclaimed property
Excellent technical writing and verbal communication skills
Solid planning, time management, communication, decision making, presentation and organization skills
Advanced experience in Microsoft Office software (Excel, Word, Visio, etc.)
Comfortable using online meeting platforms (Microsoft Teams, etc.)
Comfortable in and adaptable to a fast-paced environment
Self-directed learner and independent problem solver
Must be a team player
Travel up to 15% may be required
Candidates must be legally authorized to work in the U.S without sponsorship now and in the future
All positions on the Kelmar KAPS Team may have occasional non-standard schedule requirements (nights and weekends) for which sufficient notice will be provided. This may include travel time, coverage for Go Live weekends, and for on-call coverage, etc.
SALARY & BENEFITS:
Compensation for this role varies depending on several factors including level of experience and skill set. As required by applicable law, the hiring range for this position is $55,000 - $62,000.
In addition, Kelmar provides the following benefits:
Medical, Dental and Vision Insurance
Flexible Spending Plans
Basic Life, AD&D, and Voluntary Term Life Insurance
Disability Insurance
401(k) Plan with Company Match
Paid Parental Leave
Paid Time Off
Tuition Assistance
Eligible for Discretionary Annual Bonus
The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team!
Kelmar Associates is an equal opportunity employer.
PM20
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$55k-62k yearly 5d ago
Strategic IT Leader for Creative Higher Education
Academic Career & Executive Search
Information technology professional job in Boston, MA
A leading art and design college in Boston is seeking a Chief Information & Technology Officer (CITO) to lead innovation and technology strategy. The CITO will focus on advancing the technological capabilities of the college while fostering a collaborative environment. Ideal candidates will have significant technical management experience and strong leadership skills. This position offers a competitive salary and a dynamic work environment.
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$105k-145k yearly est. 3d ago
IT Access & Provisioning Analyst II
Commonwealth of Massachusetts 4.7
Information technology professional job in Chelsea, MA
A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually.
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$77.3k-116k yearly 4d ago
Learn more about information technology professional jobs
How much does an information technology professional earn in Dracut, MA?
The average information technology professional in Dracut, MA earns between $64,000 and $136,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in Dracut, MA
$93,000
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