Information technology professional jobs in Lakeland, FL

Client is looking for a Service Desk Engineer to support operations and serve as a technical expert within a manufacturing environment. Hands-on support for both legacy systems (e.g., Windows XP, Server 2003) and modern infrastructure (e.g., Windows 10/11, Windows Server 2019/2022, cloud services, networked printing). NEED strong troubleshooting skills and can support both front-office + factory-floor systems/employees. Location: Everyday On-Site (Spring Hill) Compensation: $50,000-$60,000 Required Qualifications: 5+ years of IT support experience Experience supporting manufacturing environmentsand related hardware/software setups. Strong knowledge of Windows operating systems: XP, 7, 10, 11; Server 2003 through 2022. Proficiency with hardware support, including desktops, servers, networking gear, and printers. Familiarity with Active Directory, DNS, DHCP, and Group Policy. Experience with ticketing systemsand documentation best practices. Ability to prioritize tasks and manage multiple technical issues efficiently. Excellent communication skills and a strong sense of ownership. Preferred Qualifications: Experience with virtualization (VMware, Hyper-V) and/or cloud platforms (Azure). Microsoft Environment/InTune VoIP experience would be nice Duties: Troubleshoot and maintain a mix of legacy (Windows XP, Server 2003)and modern systems (Windows 10/11, Server 2016/2019/2022). Support printing systems including networked and industrial printers common in manufacturing environments. Perform hardware diagnostics, repairs, and upgrades for desktops, laptops, thin clients, and peripherals. Manage OS deployments, updates, and configuration across a diverse IT environment. Document support issues and resolutions using a ticketing system (e.g., ServiceNow, Zendesk, or similar). Monitor and support manufacturing-related systems and equipment, ensuring minimal downtime.

Job Description: Desktop Support Technician Schedule: Onsite 5 days/week for the first 90 days; hybrid schedule (3 onsite / 2 remote) thereafter We are seeking a reliable and professional Desktop Support Technician to join our IT support team. The ideal candidate is customer-focused, able to manage a high volume of support tickets, and comfortable working in a structured, fast-paced environment. Key Responsibilities Provide desktop, software, and hardware support to end users, including court officials and judges Manage and resolve 25-30 support tickets per day through Jira or similar ticketing systems Install, configure, and support Microsoft 365 applications and Webex Troubleshoot issues related to desktops, laptops, printers, networks, and user accounts Ensure proper documentation of all tickets, steps taken, and resolutions Deliver support in a courteous, professional, and timely manner Escalate issues to higher-level support when necessary Follow all IT policies, procedures, and security standards Assist with workstation setup, software deployments, and basic system maintenance Qualifications 1-2 years of experience in desktop support or IT help desk environment Experience with Jira or other ticketing platforms Strong knowledge of Microsoft 365 tools (Outlook, Teams, Office apps, OneDrive, etc.) Experience supporting Webex or similar communication platforms Ability to handle a high-volume ticket queue efficiently Exceptional professionalism when interacting with judges, court staff, and senior officials Strong communication skills and customer service orientation Ability to work onsite daily for the first 90 days, then transition to a hybrid schedule Preferred Skills (Nice to Have) Experience supporting government or legal environments Basic networking troubleshooting skills A+ or similar certification

The Senior Manager of Data & Technology is responsible for leading the design, development, and maintenance of analytics, reporting, and data visualization solutions that support business, financial, and operations decision-making. This role will focus on internal reporting, performance analytics, and data governance, partnering closely with Operations and with internal and external IT resources who manage the underlying systems and infrastructure. The Senior Manager of Data & Analytics will translate organizational priorities into clear reporting and analytics roadmaps, ensure data is accurate and usable for leaders across the organization, and oversee the Analytics team to drive continuous improvement and operational excellence. LWVI's core data is housed in SQL databases and operational and leadership reporting is delivered primarily through Power BI, and this role will be responsible for maximizing the value of those existing platforms. Benefits Paid time off with a starting maximum of 144.04 hours per year. 8 Company paid Holidays per year. Medical, Dental, and Vision plan offerings for employees and their eligible dependents. All Vision plans 100% employer paid. Employer paid Employee Assistance Program, Life, Accidental Death & Dismemberment, and Short Term Disability plans. Offerings of Supplemental Life and Accidental Death & Dismemberment for employee and their eligible dependents. An employee may voluntarily designate a percentage of their salary towards employer sponsored 401(k). LWVI will match the employee's contribution up to 6% of the employee's salary. Discounts on Pet Insurance and other items such as phone plans, movie tickets, etc. Schedule and Travel Office Location: Tampa, Florida Hybrid schedule Monday through Friday. In-office days are Monday, Wednesday, and Friday. Office days are subject to change based on business needs. Regular office hours of Monday through Friday between the hours of 8 a.m. and 5 p.m., including weekends and late weeknights based on business needs. Intermittent travel to satellite offices. Travel to industry may be conferences required. Essential Duties and Responsibilities Leads internal and external reporting including data visualization, predictive and prescriptive models of Operations data, both ad hoc and recurring. Leads the design, development, and maintenance of Power BI dashboards and reports built on top of LWVI's SQL databases, ensuring accuracy, usability, and performance. Collaborates with external partners managing the SQL environment to ensure data structures and pipelines support current and future reporting needs. Designs and maintains data architecture in partnership with internal and external IT resources who manage core systems supporting all business units. Designs and maintains new reports to enable managers to better monitor and optimize performance. Provides leadership and strategic direction for all Data and analytics operations, system integrations, infrastructure management and data visualization, collaborating with internal IT and external vendors on network, security, and infrastructure-related decisions. Develops and contributes to Data policies, standards, and procedures to ensure data security, compliance, and business continuity, in collaboration with IT and compliance stakeholders. Partners with internal stakeholders to evaluate, select, and implement data and analytics-related technologies and system enhancements aligned with organizational goals, while collaborating with IT on broader technology decisions. Collaborates with internal stakeholders to evaluate data and analytics vendors and support ongoing vendor relationships, contracts, and service-level agreements (SLAs) related to analytics tools and services. Leads or supports organization-wide digital transformation efforts, ensuring data and analytics systems work seamlessly to support operational excellence, in partnership with IT and other functional leaders. Leverages Lean Six Sigma tools in working with subject matter experts to understand, document and analyze business priorities and business processes to identify opportunities for process improvement and technical solution investments. Ensures quality and timeliness of external reporting for hospital dashboards, AATB and EBAA. Performs testing and ensures accuracy of new reporting solutions and updates. Supports training of internal staff on data management, reporting, and relevant technology products and services. Consolidates and simplifies business reporting. Supports Operations specific functionality in multiple technology platforms, for all departments Designs, builds and maintains SharePoint site for Operations analysis and reporting. Performs other projects and duties as assigned. In all daily activities, strives to support the Mission and Values of our organization. Knowledge, Skills and Abilities Working knowledge of Structured Query Language and experience working with relational databases. Working knowledge and understanding of database principles, concepts, technologies, and tools. Intermediate experience with data modeling (normalized or de-normalized data models), and an understanding of the appropriate purpose for each. Visualization experience using BI tools (especially Power BI). Experience with Microsoft Azure technologies (e.g., Azure Data Factory, Azure SQL DB, Azure Analysis Services, Azure API Apps) preferred. Hands-on experience building SQL-based data models and Power BI dashboards for operational and executive stakeholders. Working knowledge and experience with extracting large datasets and designing ETL flows/processes to ensure performance/reliability (designing, implementing, and loading custom data models). Strong skills with Microsoft 365 tools, particularly Excel and related data tools used for reporting and analysis. Familiarity with IT infrastructure, networking, and systems administration concepts, and ability to collaborate effectively with IT professionals (internal and external) on data-related technology needs. Experience collaborating with IT and compliance stakeholders on cybersecurity, data privacy standards, and risk management practices. Experience working with enterprise software systems, ERP/CRM platforms, and technology integrations in support of reporting and analytics. Ability to align data and analytics investments with organizational strategy and provide input into budget planning and prioritization. Experience collaborating on evaluation and ongoing management of vendors and contracts related to analytics and reporting tools. Experienced with I-Transplant a plus Ability to work in ambiguous situations and to drive and adapt to evolving business needs. Strong attention to detail with focus on complete, accurate and timely work. Ability to occasionally work long hours, weekends and evenings. Ability to successfully and simultaneously handle multiple tasks. Ability to collaborate and ideate with cross-functional teams and their competing priorities Excellent oral and written communications skills with ability to interact effectively with all staff. Willing to try new things, fail and learn - has a learning mindset. A personal commitment to organ, tissue and eye donation required. Education and Experience Bachelor's degree in data analytics, information systems, computer science, math, statistics, or healthcare related field. Trained in Lean Six Sigma methodology, tools and techniques. Experience leading analytics, reporting, or business intelligence functions in a healthcare or operations-focused environment strongly preferred. As an equal opportunity employer, every qualified applicant will be considered for employment. Lions World Vision Institute does not discriminate based on race, color, sex/gender, political ideology, religion/creed, pregnancy, age, physical or mental disability, medical condition, genetic information, marital status, national origin, color, military or veteran's status, sexual orientation, gender identity, or any other status or characteristic protected by local, state, or federal laws. Lions World Vision Institute is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations with Title I of the Americans with Disabilities Act of 1990, individuals that require accommodations in the job application process for a posted position may contact us at ************** for assistance. Lions World Vision Institute will use E-Verify once you have accepted the job offer and completed the Form I-9.

The IT Operations Manager will lead the day-to-day delivery of IT services, including service desk, field support, endpoint lifecycle, patching, and device management. This role ensures ITIL process compliance, SLA adherence, and provides hands-on escalation for network and telephony issues while managing a team of supervisors and technical staff. Key Responsibilities Manage and coordinate technical team activities, including scheduling, monitoring, and incident response. Ensure operational coverage and SLA compliance. Oversee endpoint lifecycle: imaging, deployment, patching. Govern ITIL processes (incident, problem, change, request). Provide advanced troubleshooting for network and telephony. Lead, mentor, and develop supervisors and technical staff. Ensure compliance with policies, standards, and regulatory requirements. Support integration of new technologies and enterprise-wide rollouts. Input into disaster recovery and business continuity planning. Travel to multiple sites (25%-40%). Must-Have Skills ITIL process ownership & SLA governance. Leadership experience managing supervisors and technical teams. Endpoint lifecycle management. Advanced network/telephony troubleshooting. Multi-site field services management. Nice-to-Have Skills ServiceNow administration/reporting. Intune Autopilot / MECM expertise. Government/regulatory environment experience. Disaster recovery/business continuity planning. Education & Experience Bachelor's degree in Computer Science, Information Systems, or equivalent experience. Minimum 7 years in IT operations, including team management.

Hybrid - Onsite in Tampa, FL (33607) 4 days/week 12-Month Contract with Potential for Extensions or Conversion We are seeking an experienced Senior IT Security Engineer with deep hands-on expertise in Public Key Infrastructure (PKI) and Microsoft Certificate Management. This role will serve as the primary owner of the enterprise certificate services ecosystem, ensuring the security, reliability, and compliance of the organization's digital identity infrastructure. This engineer will architect, deploy, maintain, and optimize certificate management systems with an emphasis on Microsoft Active Directory Certificate Services (ADCS) and enterprise-wide certificate lifecycle automation. This is an engineering-level role-far beyond day-to-day certificate administration-requiring strong design, troubleshooting, security, and operational leadership skills. Key Responsibilities PKI Architecture & Engineering Design, deploy, and maintain enterprise PKI environments, including two-tier PKI architecture, disaster recovery planning, and long-term platform roadmaps. Install, configure, and manage Active Directory Certificate Services (ADCS), Network Device Enrollment Services (NDES), and supporting PKI components. Integrate certificate management with Active Directory, Group Policy, and domain architecture to ensure automated, secure certificate enrollment. Engineer certificate workflows for servers, endpoints, network devices, applications, and identity systems. Certificate Lifecycle Management Oversee the full lifecycle of enterprise certificates: issuance, renewal, revocation, auditing, and inventory. Monitor certificate expiration and proactively address risks to prevent outages or service disruptions. Collaborate closely with security, infrastructure, and application teams to ensure proper certificate implementation across platforms. Automation, Monitoring & Operations Design and implement automated workflows (e.g., PowerShell) to streamline certificate lifecycle processes and reduce manual work. Track certificate usage, dependencies, and expiration across the environment, ensuring continuous operational stability. Troubleshoot and resolve complex certificate-related issues across platforms, services, and applications. Prepare for and respond to OS upgrades, platform shifts, migrations, and lifecycle changes impacting PKI. Security, Compliance & Documentation Develop, maintain, and enforce certificate policies, standards, and procedures. Support internal and external audits; ensure compliance with frameworks such as NERC CIP, ISO 27001, and organizational governance. Maintain comprehensive technical documentation, including architecture diagrams, standard operating procedures, and troubleshooting guides. Provide guidance, knowledge sharing, and PKI best practices to IT and security stakeholders. Required Qualifications Proven hands-on experience with Microsoft Certificate Management / Active Directory Certificate Services (ADCS). Strong knowledge of Active Directory, Group Policy, and domain architecture. Demonstrated experience designing and deploying PKI environments from the ground up (not just managing existing systems). Deep understanding of PKI fundamentals, TLS/SSL, certificate-based authentication, S/MIME, and Smart Cards. Strong troubleshooting capabilities and experience resolving complex certificate issues across diverse systems. Experience working within security-driven or regulated environments. Excellent communication, documentation, and cross-team collaboration skills. Preferred Qualifications Experience in the Electric Utility industry or other regulated sectors. Automation experience using PowerShell or similar scripting tools. Familiarity with cloud-based certificate solutions such as Azure Key Vault, Intune, or cloud-hosted PKI. Relevant certifications such as: Microsoft Certified: Identity and Access Administrator CISSP Microsoft Security or Infrastructure Engineering certifications Role Context This position sits closely with the Security Team and plays a key role in maintaining secure authentication and encryption across the enterprise. After the initial architecture and deployment work, the role transitions into ongoing monitoring, documentation, research, and lifecycle planning for future upgrades and platform changes.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Coke Florida is searching for an IT Engineering Cloud Systems/Database Admin to work out of our Tampa HQ facility, working Monday - Friday. What You'll Do: The Cloud Systems Administrator is responsible for the daily administration, monitoring, and support of the organization's cloud infrastructure and services. This role ensures the stability, security, and performance of cloud-hosted systems by performing routine maintenance, managing user access, supporting deployments, and assisting with troubleshooting. The administrator works closely with cloud engineers, developers, and security teams to maintain a reliable and compliant cloud environment. Roles and Responsibilities Administer cloud resources (virtual machines, storage, networking, databases, identity/access). Monitor system health, performance, and capacity across cloud environments (Azure). Perform routine updates, patching, and backups/restores of cloud systems. Administer on-prem/cloud base database administration tasks. Manage user accounts, roles, and permissions within cloud platforms. Troubleshoot and resolve day-to-day cloud infrastructure issues, escalating when necessary. Support cloud deployments and application integrations. Maintain system documentation, standard operating procedures, and runbooks. Assist in implementing security and compliance requirements, including IAM, encryption, and logging. Participate in disaster recovery and business continuity planning. Collaborate with engineers on cloud automation and optimization initiatives. For This Role, You Will Need: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 2-3 years of IT systems administration experience with exposure to cloud environments. Working knowledge of at least one cloud provider (AWS, Azure, or GCP). Familiarity with networking, virtualization, storage, and security concepts. Basic scripting experience (PowerShell, Bash, or Python) preferred. Certifications such as CompTIA Cloud+, or Azure Administrator Associate are a plus.

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in CIB Payments, specifically the real-time payments group, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ability to work on a rotating 1st shift that can include weekend days Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience working with SQL Experience working with Unix Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal Experience with Java/Python programming languages Experience with Shell Scripting

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.

Pono Aina Managemet is seeking a motivated Junior IT Administrator to join our growing team and support the daily operations and maintenance of our IT infrastructure. This is an excellent opportunity for a self-starter with a passion for technology who is eager to learn, grow, and gain hands-on experience in a dynamic environment. IT Administrators are responsible for the maintenance, configuration, and reliable operation of the IT infrastructure along with the ability to troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing issues, and reporting them to senior management. The IT Administrator must be well-rounded in IT to fulfill daily duties. Responsibilities and Duties: Configuring network specifications including interface configuration, VLAN management, ACLs, and NAT Running physical networking cables though-out the facility Wireless Access Point (WAP) installation, configuration, and periodic system maintenance Manage firewalls and VPNs Analyze and evaluate network performance, including availability, throughput, and latency Utilize network management tools to monitor the network infrastructure Document all aspects of the network infrastructure, including network diagrams, configuration, points of contact, etc., utilizing various programs within the O365 suite Work on both physical and virtual servers/desktops Installation, configuration, and patching IT Infrastructure in Windows and Linux OS Types Network Storage Experience, maintaining a Network Attached Storage File Shares Basic Qualifications: 1-2 years of relevant IT experience or a recent degree/certification in Information Technology, Networking, or a related field Basic knowledge of network fundamentals (TCP/IP, subnets, firewalls, switches, etc.) Familiarity with Windows and/or Linux operating systems Strong interest in network administration and systems troubleshooting Excellent organizational and documentation skills Ability to work independently and with a team in a fast-paced environment Strong problem-solving mindset and desire to learn. Desired Skills: Experience with TACLAN or similar systems, including military or defense applications. Strong communication skills and the ability to work collaboratively with cross-functional teams. Experience with VLANs, NAT, or basic router/firewall configurations Familiarity with Microsoft 365 tools (Word, Excel, Visio, SharePoint, etc.) Exposure to virtualization tools such as VMware or Hyper-V Hands-on experience running physical cable and managing WAPs Knowledge of storage systems, such as Network Attached Storage (NAS) Physical Work Environment: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Requires the ability to walk short distances. Exerting up to 15 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Hui Huliau and its subsidiaries are participants of E-Verify. Hui Huliau and its subsidiaries are drug free workplaces.

MSM North America is seeking an experienced and self-driven IT Administrator to manage all aspects of the company's IT infrastructure and cybersecurity environment in a defense and U.S. Government contracting environment. This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with CMMC Level 2 and NIST SP 800-171 standards. As the organization's sole IT administrator, this position plays a key role in ensuring the integrity, availability, and confidentiality of company systems and data, including Controlled Unclassified Information (CUI). The ideal candidate combines strong technical expertise with excellent communication, organization, and problem-solving skills and can both design policies and procedures and implement technical controls to support a secure, efficient, and compliant IT ecosystem. Key Responsibilities: IT Operations & Support Provide timely help desk support and technical assistance to end users across the organization. Manage user accounts, permissions, and access controls through Azure Active Directory. Install, configure, and maintain software, hardware, and networking systems. Monitor and troubleshoot performance issues across endpoints, servers, and cloud services. Support LANs, VPNs, and secure internet/intranet connections. Cloud & Infrastructure Management Administer Microsoft 365 workloads, including Exchange Online, SharePoint, Teams, and Intune. Navigate, administer, and troubleshoot Microsoft GCC High environments across multiple locations, ensuring reliable and secure access. Configure and manage Microsoft Defender and related security tools to detect and respond to threats. Implement, monitor, and maintain system backups, disaster recovery, and failover procedures. Manage configuration and patch management processes to ensure operational reliability. Cybersecurity & Compliance Implement and maintain cybersecurity controls aligned with CMMC Level 2, NIST SP 800-171, and federal cybersecurity standards. Lead the development, documentation, and maintenance of IT security policies, standards, and procedures, in addition to configuring and updating technical controls. Configure and enforce policies such as conditional access, safe links, and quarantine rules within Microsoft 365. Monitor and analyze security logs and alerts to proactively identify risks and vulnerabilities. Maintain documentation and evidence to support audits, assessments, and compliance reporting. Train staff on secure technology practices, phishing awareness, and data protection protocols. Qualifications Bachelor's degree in information technology, Computer Science, Cybersecurity, or equivalent experience. 5+ years of IT support or system administration experience, with prior witch in defense, aerospace, or U.S> Government contracting environments required. Demonstrated familiarity with USG compliance practices and requirements, including CMMC Level 2, NIST SP 800-171, and related deferral security frameworks. Skills & Certifications Proficiency in Azure AD, Intune, and Microsoft Defender. Knowledge of IT security best practices, access management, and endpoint protection. Preferred Certifications: Microsoft Certified: Azure Administrator Associate, Security Administrator Associate, Identity and Access Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA Security+ or equivalent Work Environment This is a full-time, onsite position based at MSM's St. Petersburg, FL headquarters. he IT Administrator will engage regularly with leadership, program teams, and external auditors to maintain secure, compliant, and efficient IT operations. U.S. Persons required. Ability to obtain and maintain a U.S. Government Security Clearance preferred.

Temporary Description About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: · Salary: 18.00 Job Functions: The Seasonal Tent IT Technician ensures proper operation of computer, audio, and video equipment in our holiday tents, enabling end users and clients to perform their tasks effectively. Responsibilities include installing, diagnosing, repairing, and maintaining PC hardware, sound systems, and video equipment to ensure optimal performance. This role involves receiving, prioritizing, documenting, and actively resolving issues reported via phone, email, or in person. Essential Responsibilities: Serve as the first point of contact for customers seeking technical assistance in person, over the phone, or via email Perform troubleshooting using diagnostic techniques and relevant questioning Determine the best solution based on the issue and details provided by customers Escalate unresolved issues to the next level of support personnel Record events, problems, and resolutions in support logs Follow up and update customer status and information Relay customer feedback or suggestions to the appropriate internal team Identify and suggest possible improvements to support procedures Work the hours consistent with the tent operations which may include early mornings to late afternoons as well as some weekend work. Tentative Schedule: October 15 - November 1: Tent Setup (All Tents) - All Day, Schedule TBD (weekdays) November 10: 8:15 AM - 9:15 AM November 11: 8:15 AM - 9:15 AM November 17: 8:15 AM - 9:15 AM November 20 - 22: 8:30 AM - 5:30 PM November 24: 8:15 AM - 9:15 AM November 25: 8:30 AM - 5:30 PM November 26: 8:30 AM - 1:00 PM December 1: 8:15 AM - 9:15 AM December 2: 8:15 AM - 9:15 AM December 8: 8:15 AM - 9:15 AM December 13: 8:30 AM - 5:30 PM December 18 - 20: 8:30 AM - 5:30 PM December 22 - 23: 8:30 AM - 5:30 PM December 29 - 31: Tent Teardown (All Tents) - All Day, Schedule TBD (weekdays) Requirements Education and Experience: Proven experience as a help desk technician or in an IT customer support role Skills Requirements: Tech-savvy with working knowledge of computer hardware, video projectors, and TVs Familiarity with soundboards, DMX cabling, and speakers is a plus Solid understanding of Windows systems, iPads, mobile devices, and other tech products Proficiency with Microsoft tools such as Teams, Excel, and Word Ability to diagnose and resolve basic technical issues Excellent communication skills and proficiency in English Customer-oriented and calm under pressure Physical Requirements: Must be able to tolerate outdoor temperatures consistent with Florida's climate Must be able to stand, walk, bend, stoop, and stretch for prolonged periods Must be able to lift 50 lbs. or more Must be able to work in and operate a scissor lift at heights up to 40 feet Must provide in-person, hands-on technical support at the deskside level and work in outdoor environments Other: Must be legally authorized to work in the United States Must pass required pre-employment background screening Must have a valid driver's license and a clean driving record Must be available to work flexible schedules during the holiday season (October-December) and special events Must be able to work at our tent locations in St. Pete, Tampa, and Pasco, FL Must have reliable transportation and be able to travel between tent sites as needed Must be available for regular hours, with possible weekend work and open availability; some local travel may be required All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************ or via email at ****************************

Director of Digital Technology & Product Strategy Employment Type: Full-Time Level: Director / Senior Leadership We are seeking a strategic and innovative technology leader to drive the vision, roadmap, and execution of digital business products across the organization. This role is responsible for enabling digital transformation, optimizing technology investments, and delivering high-performing digital solutions that enhance business operations. The ideal candidate is a forward-thinking technologist with strong leadership, communication, and business partnership capabilities. Key Responsibilities Strategic Leadership & Roadmap Development Develop and execute a long-term vision, strategy, and roadmap for digital business products. Serve as a catalyst for digital transformation, guiding the organization toward modern, high-impact technology solutions. Ensure digital products are reliable, high-performing, and aligned with business priorities. Identify productivity improvements, cost efficiencies, and opportunities to increase the value of the digital technology portfolio. Partnership & Business Engagement Build and maintain strong relationships with business leaders to gain support for transformation initiatives. Partner with business stakeholders to develop solution concepts, assess opportunities, and build business cases for new technology investments. Oversee the launch and adoption of digital products to ensure meaningful impact across the organization. Team & Vendor Leadership Lead and mentor a high-performing technology team, supporting their professional growth and aligning their efforts with organizational goals. Manage external vendors and partners involved in product development, implementation, and support. Oversee budget planning, product portfolio management, and KPI performance tracking. Required Skills & Competencies Customer-Centric Mindset Focus on understanding internal and external customer needs to ensure digital solutions create measurable value. Communication & Influence Strong communication and persuasion skills; able to negotiate, influence stakeholders, and build consensus across the organization. Skilled in overcoming communication barriers to drive mutual understanding. Business Acumen Understand core business processes and the financial, social, and operational impact of technology decisions. Ability to map workflows and identify opportunities for continuous improvement and efficiency. Technical & Strategic Expertise Strong understanding of IT functions, cloud technologies, infrastructure trends, and digital architecture. Demonstrated strategic thinking, with the ability to distinguish between tactical and long-term initiatives and translate strategy into execution. Promote simplicity, agility, and rapid ideation in team operations. Global Perspective & Accountability Ability to operate effectively in a global organization and leverage cross-border expertise. Take ownership of goals and outcomes while holding the team accountable for organizational objectives. Analytical & Problem-Solving Skills Strong analytical abilities and comfort dealing with complex data, business economics, and financial analysis. Capability to propose alternative approaches for complex problems or ambiguous environments. Supplier & Partner Management Experience in managing external suppliers for discovery, modeling, implementation, and ongoing support. Qualifications Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or equivalent experience. 10+ years of experience in programming, systems analysis, or implementation. 5+ years of experience leading or managing teams. Experience in the manufacturing industry is a plus. Background working with business processes such as Commercial, Supply Chain, or Industrial operations. Knowledge of IT processes including development, infrastructure, security, governance, and technologies such as Cloud, Big Data, APIs, AI, and GenAI. Expertise in Agile methodologies, Project Management, Product Development, and innovation processes.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in CIB Payments, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Ability to work on a rotating 1st shift that can include weekend days Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience working with SQL Experience working with Unix Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal Experience with Java/Python programming languages Experience with Shell Scripting

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Job Description MSM North America is seeking an experienced and self-driven IT Administrator to manage all aspects of the company's IT infrastructure and cybersecurity environment in a defense and U.S. Government contracting environment. This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with CMMC Level 2 and NIST SP 800-171 standards. As the organization's sole IT administrator, this position plays a key role in ensuring the integrity, availability, and confidentiality of company systems and data, including Controlled Unclassified Information (CUI). The ideal candidate combines strong technical expertise with excellent communication, organization, and problem-solving skills and can both design policies and procedures and implement technical controls to support a secure, efficient, and compliant IT ecosystem. Key Responsibilities: IT Operations & Support Provide timely help desk support and technical assistance to end users across the organization. Manage user accounts, permissions, and access controls through Azure Active Directory. Install, configure, and maintain software, hardware, and networking systems. Monitor and troubleshoot performance issues across endpoints, servers, and cloud services. Support LANs, VPNs, and secure internet/intranet connections. Cloud & Infrastructure Management Administer Microsoft 365 workloads, including Exchange Online, SharePoint, Teams, and Intune. Navigate, administer, and troubleshoot Microsoft GCC High environments across multiple locations, ensuring reliable and secure access. Configure and manage Microsoft Defender and related security tools to detect and respond to threats. Implement, monitor, and maintain system backups, disaster recovery, and failover procedures. Manage configuration and patch management processes to ensure operational reliability. Cybersecurity & Compliance Implement and maintain cybersecurity controls aligned with CMMC Level 2, NIST SP 800-171, and federal cybersecurity standards. Lead the development, documentation, and maintenance of IT security policies, standards, and procedures, in addition to configuring and updating technical controls. Configure and enforce policies such as conditional access, safe links, and quarantine rules within Microsoft 365. Monitor and analyze security logs and alerts to proactively identify risks and vulnerabilities. Maintain documentation and evidence to support audits, assessments, and compliance reporting. Train staff on secure technology practices, phishing awareness, and data protection protocols. Qualifications Bachelor's degree in information technology, Computer Science, Cybersecurity, or equivalent experience. 5+ years of IT support or system administration experience, with prior witch in defense, aerospace, or U.S> Government contracting environments required. Demonstrated familiarity with USG compliance practices and requirements, including CMMC Level 2, NIST SP 800-171, and related deferral security frameworks. Skills & Certifications Proficiency in Azure AD, Intune, and Microsoft Defender. Knowledge of IT security best practices, access management, and endpoint protection. Preferred Certifications: Microsoft Certified: Azure Administrator Associate, Security Administrator Associate, Identity and Access Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA Security+ or equivalent Work Environment This is a full-time, onsite position based at MSM's St. Petersburg, FL headquarters. he IT Administrator will engage regularly with leadership, program teams, and external auditors to maintain secure, compliant, and efficient IT operations. U.S. Persons required. Ability to obtain and maintain a U.S. Government Security Clearance preferred.

Job Title: Level 3 Support Desk Engineer w/ MSP exp Position Type: Full-Time We are seeking an experienced and highly skilled Level 3 Support Desk Engineer to join our growing team in Tampa, FL. This key position offers the opportunity to provide expert-level technical support to our MSP client base, focusing on core IT systems such as Azure, Microsoft 365, firewalls, backups, and network components. This role requires strong troubleshooting skills, excellent customer service, and the ability to manage and resolve complex IT issues independently. You will work closely with internal teams and vendors, provide hands-on technical support (onsite for the first 3-6 months), and ensure that client systems are running efficiently, securely, and in compliance with industry standards. Responsibilities: Provide Tier 1 to Tier 3 support for technical issues via phone, email, and chat, ensuring rapid resolution in line with SLAs. Manage and support core IT systems including Azure infrastructure, Microsoft 365, firewalls, backups, network components, and other applications. Troubleshoot and resolve a wide variety of technical issues such as: Firewall and VPN issues Server and Active Directory complications Microsoft Teams and SharePoint errors Domain namespace issues Email delivery failures Backup and recovery challenges Virtualization issues (VMware, Hyper-V) Security and compliance-related problems Provide expert-level remote and onsite support for client systems, focusing on Microsoft core applications and virtual environments. Maintain documentation of client systems, configurations, and network changes, ensuring proper record-keeping. Assist with system migrations, upgrades, and enhancements as needed. Participate in on-call rotations to support urgent, after-hours network issues. Mentor and support Level 1/2 technicians, providing guidance and troubleshooting assistance. Evaluate and prioritize service requests, collaborating with internal teams to resolve issues effectively and escalate when necessary. Security Best Practices: Implement firewall rules, access control policies, and threat detection measures to ensure system integrity. Ensure compliance with industry standards such as HIPAA, CMMC, and PCI-DSS. Provide feedback and recommendations for system improvements and new technology adoption. Required Qualifications: 5+ years of experience working in an MSP environment. 10+ years of overall IT experience with a strong technical background. Microsoft certifications required: AZ-104: Microsoft Azure Administrator or Microsoft Certified Systems Engineer (MCSE) 2016 or newer. Hands-on experience with the following: Microsoft Entra ID, Azure, Intune, Autopilot, Active Directory Windows Server & Desktop Operating Systems Network components (switches, wireless access devices, VLANs) Hypervisors, ISCSI, and vSAN administration Backup and disaster recovery solutions (Datto, Veeam) Proficiency with ticketing systems like ConnectWise, ServiceNow, Autotask. Personal vehicle for travel to client sites. Personal mobile phone for communication and multi-factor authentication. Desired Qualifications: Additional certifications such as: MS-102: Microsoft 365 Administrator VMware Certified Professional (Data Center Virtualization) Cisco CCNA Fortinet Certified Professional (Network Security) JNCIA-Junos and JNCIA-MistAI (Wired/Wireless) Experience in Automation and Orchestration tools. Experience with cloud migration projects and strategies. Previous experience in a professional services role. Competencies: Strong problem-solving and troubleshooting skills. Proactive, organized, and self-motivated with excellent time management. Strong communication skills, both verbal and written. Ability to multi-task and prioritize in a fast-paced environment. Ability to work both independently and as part of a team. Detail-oriented with a professional attitude and positive demeanor. Physical Requirements: Ability to lift up to 15 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and/or over the phone. Ability to sit or stand for extended periods.