Information technology professional jobs in Lakeland, FL - 779 jobs

The Senior Manager of Data & Technology is responsible for leading the design, development, and maintenance of analytics, reporting, and data visualization solutions that support business, financial, and operations decision-making. This role will focus on internal reporting, performance analytics, and data governance, partnering closely with Operations and with internal and external IT resources who manage the underlying systems and infrastructure. The Senior Manager of Data & Analytics will translate organizational priorities into clear reporting and analytics roadmaps, ensure data is accurate and usable for leaders across the organization, and oversee the Analytics team to drive continuous improvement and operational excellence. LWVI's core data is housed in SQL databases and operational and leadership reporting is delivered primarily through Power BI, and this role will be responsible for maximizing the value of those existing platforms. Benefits Paid time off with a starting maximum of 144.04 hours per year. 8 Company paid Holidays per year. Medical, Dental, and Vision plan offerings for employees and their eligible dependents. All Vision plans 100% employer paid. Employer paid Employee Assistance Program, Life, Accidental Death & Dismemberment, and Short Term Disability plans. Offerings of Supplemental Life and Accidental Death & Dismemberment for employee and their eligible dependents. An employee may voluntarily designate a percentage of their salary towards employer sponsored 401(k). LWVI will match the employee's contribution up to 6% of the employee's salary. Discounts on Pet Insurance and other items such as phone plans, movie tickets, etc. Schedule and Travel Office Location: Tampa, Florida Hybrid schedule Monday through Friday. In-office days are Monday, Wednesday, and Friday. Office days are subject to change based on business needs. Regular office hours of Monday through Friday between the hours of 8 a.m. and 5 p.m., including weekends and late weeknights based on business needs. Intermittent travel to satellite offices. Travel to industry may be conferences required. Essential Duties and Responsibilities Leads internal and external reporting including data visualization, predictive and prescriptive models of Operations data, both ad hoc and recurring. Leads the design, development, and maintenance of Power BI dashboards and reports built on top of LWVI's SQL databases, ensuring accuracy, usability, and performance. Collaborates with external partners managing the SQL environment to ensure data structures and pipelines support current and future reporting needs. Designs and maintains data architecture in partnership with internal and external IT resources who manage core systems supporting all business units. Designs and maintains new reports to enable managers to better monitor and optimize performance. Provides leadership and strategic direction for all Data and analytics operations, system integrations, infrastructure management and data visualization, collaborating with internal IT and external vendors on network, security, and infrastructure-related decisions. Develops and contributes to Data policies, standards, and procedures to ensure data security, compliance, and business continuity, in collaboration with IT and compliance stakeholders. Partners with internal stakeholders to evaluate, select, and implement data and analytics-related technologies and system enhancements aligned with organizational goals, while collaborating with IT on broader technology decisions. Collaborates with internal stakeholders to evaluate data and analytics vendors and support ongoing vendor relationships, contracts, and service-level agreements (SLAs) related to analytics tools and services. Leads or supports organization-wide digital transformation efforts, ensuring data and analytics systems work seamlessly to support operational excellence, in partnership with IT and other functional leaders. Leverages Lean Six Sigma tools in working with subject matter experts to understand, document and analyze business priorities and business processes to identify opportunities for process improvement and technical solution investments. Ensures quality and timeliness of external reporting for hospital dashboards, AATB and EBAA. Performs testing and ensures accuracy of new reporting solutions and updates. Supports training of internal staff on data management, reporting, and relevant technology products and services. Consolidates and simplifies business reporting. Supports Operations specific functionality in multiple technology platforms, for all departments Designs, builds and maintains SharePoint site for Operations analysis and reporting. Performs other projects and duties as assigned. In all daily activities, strives to support the Mission and Values of our organization. Knowledge, Skills and Abilities Working knowledge of Structured Query Language and experience working with relational databases. Working knowledge and understanding of database principles, concepts, technologies, and tools. Intermediate experience with data modeling (normalized or de-normalized data models), and an understanding of the appropriate purpose for each. Visualization experience using BI tools (especially Power BI). Experience with Microsoft Azure technologies (e.g., Azure Data Factory, Azure SQL DB, Azure Analysis Services, Azure API Apps) preferred. Hands-on experience building SQL-based data models and Power BI dashboards for operational and executive stakeholders. Working knowledge and experience with extracting large datasets and designing ETL flows/processes to ensure performance/reliability (designing, implementing, and loading custom data models). Strong skills with Microsoft 365 tools, particularly Excel and related data tools used for reporting and analysis. Familiarity with IT infrastructure, networking, and systems administration concepts, and ability to collaborate effectively with IT professionals (internal and external) on data-related technology needs. Experience collaborating with IT and compliance stakeholders on cybersecurity, data privacy standards, and risk management practices. Experience working with enterprise software systems, ERP/CRM platforms, and technology integrations in support of reporting and analytics. Ability to align data and analytics investments with organizational strategy and provide input into budget planning and prioritization. Experience collaborating on evaluation and ongoing management of vendors and contracts related to analytics and reporting tools. Experienced with I-Transplant a plus Ability to work in ambiguous situations and to drive and adapt to evolving business needs. Strong attention to detail with focus on complete, accurate and timely work. Ability to occasionally work long hours, weekends and evenings. Ability to successfully and simultaneously handle multiple tasks. Ability to collaborate and ideate with cross-functional teams and their competing priorities Excellent oral and written communications skills with ability to interact effectively with all staff. Willing to try new things, fail and learn - has a learning mindset. A personal commitment to organ, tissue and eye donation required. Education and Experience Bachelor's degree in data analytics, information systems, computer science, math, statistics, or healthcare related field. Trained in Lean Six Sigma methodology, tools and techniques. Experience leading analytics, reporting, or business intelligence functions in a healthcare or operations-focused environment strongly preferred. As an equal opportunity employer, every qualified applicant will be considered for employment. Lions World Vision Institute does not discriminate based on race, color, sex/gender, political ideology, religion/creed, pregnancy, age, physical or mental disability, medical condition, genetic information, marital status, national origin, color, military or veteran's status, sexual orientation, gender identity, or any other status or characteristic protected by local, state, or federal laws. Lions World Vision Institute is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations with Title I of the Americans with Disabilities Act of 1990, individuals that require accommodations in the job application process for a posted position may contact us at ************** for assistance. Lions World Vision Institute will use E-Verify once you have accepted the job offer and completed the Form I-9.

FDOT Job 2220 Customer Support Technician, A. Entry Statement of Work (SOW) 1 Request for Quote Florida Department of Transportation State Term Contract No. 80101507-23-STC-ITSA 2.1 The Florida Department of Transportation (Department), is requesting resumes and hourly rate quotes for staff augmentation resources meeting the specific Knowledge, Skills, and Abilities (KSAs) listed below. The Department will select the candidate that provides the best overall value to the State, based on skill set and rate. Term: The contract term for this Staff Augmentation position is intended to be ASAP - 06/30/2028, with possible renewal, based on excellence in work provided, need and budget availability. NOTE: "Term" does not mean the awarded contractor or resource are locked in for the full year - any contractor or resource may be terminated for cause, convenience, or funding during the contract term. Candidate Submission: FDOT is accepting one (1) candidate submission from vendors for this new position. Rate Increase: Please do not impose a rate increase for any subsequent year of the contract as part of your bid response. This is a firm fixed price and will be increased only at the discretion of the Department, based on consultant job performance and availability of funds. Imposing additional increases will automatically disqualify the candidate submission from consideration. Quote Evaluation: Quotes will be evaluated based on the specifications identified in the scope of services and sub sections below. The eQuote will be awarded to the Contractor who presents a Candidate who demonstrates the best value to the Department based upon the response provided. The submission of additional work samples, or in person interview(s) may be requested at the discretion of the Department. Face to Face Interviews: At the hiring manager's discretion, interviews may be conducted via Microsoft Teams or in person. Telecommuting: Teleworking is not authorized for this position. Work Hours: Flexibility to work hours between 7:00 AM & 6:00 PM Monday - Friday, either on a rotation or as part of a regular and on-call work schedule. Reporting Location: 1170 Celebration Blvd, Celebration, FL 34747 Conflict of Interest Statement: To prevent any bias, unfair competitive advantage, conflict of interest, or the appearance of impropriety, Vendor employees must not have been directly or indirectly involved in the development of the Scope of Services or related solicitation documentation for which the Vendor is preparing a bid. If the Vendor employee worked in conjunction with the Department on the development of the solicitation document, the Vendor is disqualified from submitting a bid for this solicitation. The Vendor personnel assigned to other Department projects outside this Agreement, shall hold and maintain any confidential information that could benefit the Vendor on future solicitations in strictest confidence. The Department will avoid Organizational Conflict of Interest through mitigation efforts in three categories: "Unequal Access" wherein an unfair competitive advantage surfaces when a Vendor obtains information not generally available to other competitors, and where such information would assist them in winning the contract over their competitors. "Impaired Objectivity" wherein a support Vendor is performing duties that involve assessing or evaluating itself or related entity. "Biased Ground Rules" wherein the Vendor is writing the SOW, performing systems engineering, or providing technical direction efforts. Need help with MFMP? Contact the MFMP Customer Service Desk at ************ if you have any questions regarding application functionality. 4 Scope of Work Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve tickets as assigned. Document work performed and resolutions. Install, configure, and troubleshoot audio-visual and video conference equipment as assigned. Perform basic network and telephony support. Provide on-site support for remote troubleshooting by other Client technical staff. Travel between FDOT locations required 25% - 40%. 5 Education High School diploma or equivalent and 1 year of work experience in the installation, maintenance and technical support of workstation hardware. OR 1 year of experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating systems. OR Technical certifications from workstation training programs such as CompTIA A+ and Net+ may be substituted for 6 months of experience OR Associate degree in from an accredited college or university with at least 25% of the completed coursework in Information Technology related courses. 6 Experience Minimum of 1 year of experience in the installation, maintenance, and technical support of workstation hardware. 7 Primary Job Duties/ Tasks Concentration and desire to work in desktop support. Configure and deploy Information Technology resources. Includes, but is not limited to, desktop, laptops, printers, mobile devices. Troubleshoot and perform minor repairs to hardware, software, and peripheral equipment, using proven troubleshooting procedures. Assist in coordinating audio-visual setup and videoconference support. Assist with annual inventory scanning and equipment surplus. Install, configure, and update software. Participate in team projects, meetings and assignments. Responsible for reading and following the Department's Procedures and Policies. Responsible for understanding and enforcing the Department's Policies and Procedures. Responsible for documenting solutions to Technology issues. Responsible for traveling to remote sites to resolve IT related issues and/or to deploy resources. Perform other related duties as assigned. Ability to lift up to 50 lbs. Ability to climb a ladder, squat, stoop, push, crawl, and bend in all types of weather. 9 General Knowledge Skills and Abilities (KSAs): The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas: Initiative: Must be able to comprehend assignments, organize workload, and meet deadlines with little direction. Must be able to monitor and analyze situations to determine the next step. Communication: Can clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. Customer Service: Works well with clients and customers (i.e., business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. Decision Making: Makes sound, well-informed, and objective decisions utilizing critical thinking skills and analysis. Flexibility: is open to change, new processes (or process improvement), and new information. Can adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others Leadership: Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations, as accordingly. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal as an equal member of the team. Quality Assurance: Knowledge of the ideologies, techniques and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice.

RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: SCITRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Introduction for Northrop Grumman Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued. Start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today. Introduction for Mission Systems At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. We are looking for you to join our team as an Information Systems Administration Generalist based out of Tampa, Florida . Please Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site. What You'll Get to Do Responsibilities Coordinate and perform hardware integration, relocation, and periodic maintenance in Department of Defense (DoD) and DoD accredited Government and contractor facilities Frequent collaboration with internal company and external contacts Develop solutions to a variety of problems of moderate scope and complexity Work under general supervision Basic Qualifications Master's Degree with 0 years of experience; OR a Bachelor's Degree with 2 years of experience; OR an Associate's Degree with 4 years of experience; OR a High School Diploma (or equivalent) with 6 years of IT experience is required. US Citizenship Active Top Secret / SCI security clearance to be considered. TS/SCI clearance must be in place by the start date and must stay in place through employment. Must possess a current DoD 8570 Certification for IAT Level II or higher prior to start date (example: Security+ CE) Must be able to work standing and lift 50lbs Preferred Qualifications Understanding of and be able to manage the lifecycle management principles for a secure computer network's hardware and software requirement. This will include: Managing the tracking of basic hardware maintenance schedules for a complex distributed network architecture Must be knowledgeable of the complexities of dealing with both software & hardware license and warranty issues. This includes cost evaluations and variations Moderate understanding of computer networks and the OSI model. A firm understanding of layer 1 for the purposes of connectivity and troubleshooting is essential Experience with Cisco network equipment (Cisco certifications a plus) Experience deploying computer equipment in non-familiar workspaces General knowledge of supply chain and product integrity concepts Experience with IT procurement issues and supply chain integrity Experience in shipping and receiving equipment and the use of DD1149 form Primary Level Salary Range: $70,200.00 - $105,400.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue. Duties and Responsibilities: Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included; Contact and interface for customers regarding support, troubleshooting and problem resolution; Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution; Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process; Ability to deescalate customer's and resolve customer technical escalations; Create knowledge articles to assist department in resolving known customer issues; Document all activities with customers in CRM per defined process and procedures; Resolve open cases within specified guidelines; Elevate issues following escalation procedure timely and as appropriate; Other duties as assigned; Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer. Job Requirements: Minimum of 2 years' experience in customer service; Experience with MS Office Products; Experience multi-tasking in a fast paced, detail-oriented environment; Experience working independently; Experience working with cross-functional teams; Experience with problem-solving; Knowledge working with Problem Management, Records Management ticketing system (Salesforce); Minimum 3 years' experience in a call center environment with high volume of transactions is preferred; Experience in Healthcare IT industry or medical billing experience is preferred; Experience in Software Technical Support is preferred; Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred; Experience with using and supporting Software as a Service (SaaS) is preferred; Experience using multiple Operating Systems such as Linux and Windows a plus; and Experience organizing and managing workload efficiently and prioritizing projects is preferred. Education: High School Graduate or General Education Degree (GED) is required; Associate degree is preferred. Physical Demands and Work Environment: Sedentary work (i.e. sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes.

Description IT Tier 1 Helpdesk Agent At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a vendor-agnostic approach so we can always deliver the best tools for the job. With offices across the U.S. and our own innovative tech products, we're growing fast and we want you to grow with us. We're looking for a Tier 1 IT Helpdesk Agent who enjoys problem-solving, learning new tech, and helping people get back to work quickly. You'll be the friendly first point of contact for internal teams and managed IT clients, handling everyday tech issues and building a strong foundation for your IT career. What You'll Be Doing Be the go-to person for IT help via phone, email, and ticketing system Troubleshoot hardware, software, and network issues using smart questions and diagnostic tools Support audio and video setups in conference rooms (yes, you'll save meetings) Keep tickets moving and resolved within 24-48 hours Help users connect to networks, VPNs, and wired connections Install, update, and maintain software and devices Follow best practices for security, processes, and documentation Jump in on other projects as needed, we're a team What We're Looking For Clear and friendly communication skills-you can explain tech without the jargon Adaptable mindset and willingness to learn new tools and systems Ability to juggle multiple tasks and stay organized Strong problem-solving and decision-making skills Comfortable working independently and as part of a team Basic technical troubleshooting skills and curiosity to learn more Bonus Points If You Have A high school diploma or GED (required) Technical education or 2+ years of IT helpdesk experience CompTIA A+ certification Experience with: Windows, mac OS, Google Workspace, and Microsoft 365 Mac and PC hardware, printers, scanners, and mobile devices Endpoint security or desktop protection tools Perks & Benefits Paid time off starts accruing after 90 days Health benefits & 401(k) eligibility after 60 days Medical, Dental, Vision, and Life Insurance Paid holidays A supportive team environment with room to learn and grow If you're early in your IT career (or ready for your next step) and want to work somewhere that values curiosity, teamwork, and growth-Dex Imaging could be a great fit DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.

Join Fintech in Tampa, FL as a Technical Support Technician The Technical Support Technician plays a key role in ensuring a seamless technology experience for employees across the organization. This hands-on role provides front-line support for computers, software, hardware and connectivity issues while managing requests through our ticketing system. Responsible for configuring accounts, deploying equipment, maintaining accurate inventory, and contributing to clear process documentation. Essential Functions: Provide technical assistance and support for incoming requests and issues related to computer systems, software, and hardware Manage support requests in a ticketing system in a timely and effective manner, per defined policy and SLA Create, configure, and maintain user accounts, email accounts, and related services Procure, configure, and deploy IT equipment and peripherals Manage inventory of physical equipment, software, and software licenses Create and maintain process documentation related to job responsibilities Effectively communicate within department and cross-functionally, as appropriate Identify and escalate concerns to the manager Provide manager with report(s) on status of support activities, follow-up, and adherence to goals Participate in meetings and be dependable as a resource on assigned projects Other responsibilities as assigned Required Working knowledge of Active Directory, Entra ID, Office 365, Exchange Online, Microsoft Intune, SMB file shares, and Windows 11 Working knowledge of PC hardware and peripherals including but not limited to: computers, printers, scanners, & mobile devices (iOS, Android) Working knowledge of client PC connectivity: Wireless, Ethernet, TCP/IP, & VPN Excellent customer service and troubleshooting skills Effective written and oral communication skills Ability to communicate technical information, oral and written, to both technical and non-technical recipients Ability to self-manage time and workloads, work independently, and work as a team member Desired, but not required Degree in MIS, Computer Science, or related technical degrees are not required, but are a plus. Certification from Cisco, CompTIA, Microsoft, VMware, or similar PowerShell scripting Experience configuring, maintaining, and troubleshooting Microsoft Autopilot and Intune environments, including but not limited to: device & user configuration, device & user profiles, application packaging Familiarity with on-premise and Microsoft Entra networking in an enterprise environment Familiarity with Atlassian Jira ITSM & Microsoft DevOps Familiarity with Mimecast Familiarity with antimalware solutions, such as Arctic Wolf, CrowdStrike, Defender for Endpoint, & Trend Micro WFBS About Fintech: For over 35 years, Fintech LLC has redefined how over 1.1 million B2B relationships buy and sell goods and services in the retail, hospitality, and alcohol industries. This integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology. Fintech is a Drug-Free Workplace. Fintech is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Fintech's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. We E-Verify.

Title: IT Operations Specialist Type: Full time, Salaried **This is an onsite role in Lakeland, Florida. Work schedule: Monday-Friday, 8am-5pm** Summary We are seeking a proactive and versatile IT Operations Specialist to join our team in Lakeland, Florida. In this vital onsite role, you will be responsible for supporting and maintaining our IT infrastructure-including laptops, desktops, networking, and peripheral devices. This position plays a crucial role in ensuring seamless day-to-day operations, with a strong focus on Electronic Data Interchange (EDI) support and general hardware setup. You'll also contribute to the implementation and maintenance of strategic IT systems, such as Transportation Management Systems (TMS), and support various technological initiatives across the organization. Essential Duties and Responsibilities Serve as the first line of onsite IT support by diagnosing and resolving hardware, software, and network issues. Oversee and maintain EDI integrations to ensure accurate and timely data flow- critical to supply chain operations and planning. Perform hands-on installation, configuration, and deployment of desktops, laptops, printers, network hardware, and other peripherals. Coordinate software installations, hardware repairs, and system updates. Support and maintain digital phone systems (e.g., Spectrum, Cisco). Proactively document troubleshooting steps, solutions, and support tickets in an organized and timely manner. Work closely with cross-functional teams to support ongoing IT projects and process improvements. Skills and Qualifications Strong interpersonal skills, including clear communication, active listening, and customer-focused support. Excellent analytical and problem-solving abilities with attention to detail. Ability to manage multiple priorities in a fast-paced, dynamic environment. Eagerness to learn and adopt new technologies. Strong understanding of IT support tools and best practices. Familiarity with key organizational IT systems and how they support business operations. Technical Competencies and Experience 1-2 years of hands-on IT support experience. Solid understanding of desktop and network troubleshooting. Demonstrated experience with EDI integration and support-preferably in logistics, supply chain, or manufacturing. Experience with Transportation Management Systems (McLeod preferred). Familiarity with PowerBI and data visualization tools is a plus. Preferred IT certifications: CompTIA A+, Network+, Security+, Dell, Microsoft, or SonicWall. Working knowledge of computer networks, security, and hardware/software configuration.

The Systems Administrator provides technical support for all hardware, software, IT applications and equipment. Support may include answering questions, troubleshooting user operating difficulties, teaching or instructing users regarding hardware and software functionality, and communicating policy. This position involves projects and/or assignments requiring considerable decision-making authority regarding procedures, plans, and schedules. Essential Duties and Responsibilities Maintains and administers computer networks and related computing environments including computer hardware, systems software, applications software, phone systems and all configurations. Determines the most effective manner to resolve users' technical issue. Engages in research and in-depth troubleshooting to resolve technical issues. Performs data backups and disaster recovery operations, ensuring that materials for third party vendors are prepared for pick-up. Diagnoses, troubleshoots, and resolves hardware, software, or other network and system problems, and replaces defective components when necessary. Plans, coordinates, and implements network security measures to protect data, software, and hardware. Configures, monitors, and maintains email applications or virus protection software. Administers Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, and security/compliance settings. Manages user accounts, licenses, and permissions within Microsoft 365 Admin Center and PowerShell. Implements IT security best practices such as enforcing strong password policies, enabling Multi-Factor Authentication (MFA), applying least privilege access, and monitoring for suspicious activity. Configures and manages Microsoft 365 security and compliance features, including Conditional Access policies, Data Loss Prevention (DLP), retention policies, and audit logging. Administers Azure Active Directory (Azure AD) for identity and access management, including user provisioning, group policies, and conditional access. Manages Intune for device enrollment, compliance policies, application deployment, and mobile device security. Monitors the performance of computer systems and networks, and coordinates computer network access and use. Designs, configures, and tests computer hardware, networking software and operating system software. Monitors network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Confers with network users about how to solve existing system problems. Qualifications Associate degree or equivalent experience as a Help Desk Technician, Networks or Systems Support Administrator. 2-4 years of hands-on experience in computer networks, network administration and network installation. Experience with Microsoft 365 administration and PowerShell scripting for automation. Experience with Azure AD and Intune device management. Certifications and technical training are a plus (Microsoft 365 Certified: Administrator Associate, Azure Fundamentals, or Intune certifications preferred). Ability to install and administer computer hardware, software, and networks. Basic understanding of IT security principles and best practices (MFA, password policies, access control). Familiarity with cloud security concepts such as Conditional Access, DLP, and compliance policies. Must possess analytical ability and problem-solving skills. Able to apply knowledge of email and internet programs to user difficulties. Capable of working under pressure and in stressful situations. Ability to handle sensitive and confidential information. Maintain professionalism in all forms of communication, both verbal and written.

Lead Veterinarian - Spring Hill, Florida A thriving small animal practice in Florida is seeking a Lead Veterinarian to guide a talented clinical team and uphold the highest standards of medical care. This position offers a unique opportunity to step into a leadership role where collaboration, mentorship, and excellence in patient care come together in a supportive and forward-thinking environment. Key Responsibilities Provide high-quality medical and surgical care for a diverse caseload Collaborate with fellow veterinarians and support staff to ensure medical excellence Support and guide team members through mentorship and professional development Oversee clinical operations, ensuring efficiency and consistency in care Foster strong relationships with clients and the local community Partner with practice management to set and maintain high medical standards Skills, Knowledge, and Expertise DVM/VMD degree from an AVMA-accredited program (or equivalent) Active veterinary license (or eligibility for licensure) in Florida Proven leadership, mentorship, and communication skills Commitment to patient-centered and team-oriented care Benefits Competitive sign-on bonus options Flexible compensation models (salary or Pro-Sal, no negative accrual) Comprehensive health, vision, and dental coverage Paid professional dues, state licensing fees, and liability insurance Continuing Education (CE) days and allowances Retirement plan with employer match Paid time off, holidays, and parental leave Mentorship and collaboration opportunities Discounts on personal pet care How to Apply Veterinarians interested in this leadership opportunity are encouraged to send their resume to: 📧 ************************** Please complete the online application to be considered. For more information, please contact: Sam Ortiz Senior Talent Acquisition Specialist 📞 ************** 📧 ************************** Equal Opportunity Employer This veterinary organization is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you. Orlando Health is a 3,200-bed system that includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer institutes, heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care. Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties have privileges across the Orlando Health system, which employs nearly 22,000 team members. Areas of clinical excellence are orthopedics, heart and vascular, cancer care, neurosciences, surgery, pediatric specialties, neonatology, women's health and trauma Successful candidates joining our TEAM will be eligible for: Outstanding Benefits with a 403(B) match for full and part-time employees. Retirement Savings plan. Paid Time Off plan. Education Assistance programs; Tuition reimbursement, Student Loan repayment program, and Preferred Education Program. Maternity leave; 4 weeks yearly. Among many other benefit programs. Benefits do kick in from day one! ORLANDO HEALTH - BENEFITS & PERKS: Competitive Pay Evening, nights, and weekend shift differentials offered for qualifying positions. All Inclusive Benefits (start day one) Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees. Position Summary The Telecommunications Operator processes high call volumes for both patient and internal departments. Activities include outstanding customer service, moderate typing skills, ability to process codes and trauma calls quickly, processing Engineering and Clinical Engineering work requests and paging the necessary technicians. Essential Functions Answers and processes a high volume of calls accurately, professionally and with a positive attitude. Processes codes and trauma calls quickly and accurately. Monitors various alarm systems in the work area to quickly and efficiently notify appropriate personnel when an active alarm is received. Transfers callers to correct room, department or individual with a warm handoff. Operated specialized computer systems/consoles to facilitate the rapid processing of messages, work orders and services requests. Ability to read, interpret and follow processes, policies and procedures and other related documents. Dispatches appropriate personnel by radio or paging system. Delivers appropriate pages to physicians, on-call personnel and other Orlando Health employees as needed. Familiar with HICS and able to function during emergency situations. Initiates overhead pages accurately and professionally. Maintains flexibility in work schedule in order to meet the needs of the departments 24/7 operations, including weekend and night shifts. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Maintains current schedules of on-call personnel as appropriate. Meets all Orlando Health mandatory and developmental requirements. Assumes responsibility for professional growth and development and continuing education. Education/Training High School graduate or equivalent. Licensure/Certification None. Experience Call Center, customer service experience preferred.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in CIB Payments, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Ability to work on a rotating 1st shift that can include weekend days Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience working with SQL Experience working with Unix Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal Experience with Java/Python programming languages Experience with Shell Scripting

About the Role We are seeking a Clinical IT Productivity Specialist to serve as a dedicated technology partner to a high-performing surgeon. This unique role blends healthcare IT expertise with hands-on clinical workflow support. You'll shadow the surgeon throughout their daily schedule-both in clinic and surgical settings-identifying opportunities to boost efficiency, streamline system usage, and implement artificial intelligence tools that reduce administrative burden. You will report directly to the IT Director and the assigned surgeon, providing real-time support and innovation at the point of care. Daily travel is required throughout the Tampa Bay area, with coverage extending as far north as Odessa and east to Wesley Chapel. ⸻ What You'll Do • Optimize Productivity: Shadow the surgeon to observe clinical workflows, identify inefficiencies, and recommend improvements. • Leverage Technology: Research, test, and implement AI-driven tools and system optimizations to reduce redundant tasks and improve documentation, order entry, and imaging review. • Provide On-the-Spot Support: Act as the surgeon's direct IT partner, ensuring rapid troubleshooting and immediate resolution of technical barriers. • Enhance EHR & Systems Use: Configure templates, shortcuts, and customizations within the EHR (eClinicalWorks preferred), PACS, and dictation systems. • Track Impact: Measure and report time saved, throughput improvements, and overall productivity gains. • Be a Bridge: Serve as the frontline liaison between clinical practice and the IT department, ensuring technology works for clinicians-not against them. ⸻ What We're Looking For • Education: Bachelor's degree in Information Technology, Healthcare Informatics, or related field (or equivalent experience). • Experience: • 3-5 years of healthcare IT support or informatics experience. • Experience supporting physicians and clinical workflows required. • Orthopedic or surgical environment exposure strongly preferred. • Hands-on experience with AI tools, dictation software, or automation systems is a big plus. • Skills: • Strong communication and interpersonal skills; comfortable working side-by-side with physicians in high-pressure settings. • Analytical mindset with the ability to spot inefficiencies and design practical solutions. • Proficiency with EHRs (eClinicalWorks strongly preferred), PACS/imaging, and Microsoft/Office 365 productivity tools. • Comfort with observing surgeries and working in a clinical environment. • Ability to travel daily across multiple sites in the Tampa Bay area. ⸻ Why Join Us? This is not a back-office IT role-it's frontline, hands-on, and highly visible. You'll have a direct impact on physician productivity, patient care, and the adoption of cutting-edge technology. You'll also gain a rare opportunity to partner closely with both clinical and executive leadership, making this an excellent career growth path toward clinical informatics leadership.

The IT Administrator plays a vital role in developing, implementing, and maintaining technology strategies that align with Lakeside's mission and goals. This position oversees all aspects of IT infrastructure, ensuring systems are reliable, secure, and scalable to support Lakeside's current and growing needs. Essential Functions and Responsibilities Develop and execute IT strategies that support the organization's overall vision and objectives. Partner with executive leadership to identify, recommend, and implement cost-effective technology solutions across all departments. Provide leadership and oversight in the continual evaluation of IT goals, systems, and performance. Manage all IT infrastructure, including networks, servers, applications, databases, and telecommunications systems across all areas (e.g., Fire Monitoring, Security, etc). Ensure optimal performance, reliability, and security of all IT systems and platforms. Oversee the acquisition, deployment, and maintenance of hardware and software solutions. Stay informed on industry trends to proactively adopt emerging technologies that enhance operational efficiency and security. Foster collaboration and innovation among department leaders while promoting teamwork and accountability. Plan and manage the IT budget, ensuring responsible resource allocation and cost-effective solutions. Develop and enforce IT policies and procedures that safeguard data and uphold privacy standards. Lead cybersecurity strategy and oversee risk management initiatives. Supervise all firmware updates and technology implementations across all properties and areas. Ensure compliance with applicable data protection laws, IT security standards, and industry regulations. Build and maintain relationships with external vendors and service providers, overseeing contracts, negotiations, and performance. Direct large-scale IT projects, ensuring timely delivery within budget and scope. Implement and maintain effective project management frameworks. Develop and manage disaster recovery and business continuity plans to ensure rapid recovery in the event of a disruption. Create a recurring schedule to test and educate Lakeside Team on phishing scams and best practices. Experience and Skills Required Bachelor's degree in Information Technology, Computer Science, or a related field (Master's preferred). 7-10 years of experience in IT management roles, including at least 3-5 years in a senior leadership position. Proven experience managing IT infrastructure and services, including cloud platforms, networking, and cybersecurity systems. Strong project management experience from concept through completion. Excellent leadership, communication, and organizational skills. Advanced analytical and problem-solving abilities. Comprehensive understanding of IT compliance, data protection laws, and regulatory standards. Experience in vendor and contract management. Strong interpersonal and collaboration skills. A Good Candidate will Have Knowledge Of Apple Hardware Management Apple Business Manager Mosyle Fuse MDM Certification GoTo VoIP Cisco and Cisco Meraki Fortinet Firewall AV Networking (Dante) Q-SYS Systems sACN for Lighting Control Administration in Platforms such as Slack, Microsoft 365, Asana, Adobe, and Ubiquiti Lock-system firmware (i.e., Salto, Ving) Required Characteristics Love God & People Positive/Can do attitude Heart of a servant Fun/enjoyable Loyal Share the vision and carry the culture of Lakeside to “Make Disciples, New Ones, Better Ones” with integrity and passion. Self-led, high-capacity individual, comfortable working independently without constant supervision. Standards and Expectations for all Lakeside Staff Regular attendance to Sunday experiences Attendance to All-Staff events including but not limited to: 21 Days of Prayer Serve Day First Wednesday Worship Experiences 7 Nights of Revival All Easter and Christmas Experiences Obedience to Biblical tithing principles Staff Core Competencies All Lakeside staff members are expected to demonstrate the following three Core Competencies. Adaptable We Pivot Well. We have the ability to adjust to changes in tasks, situations, environments, and new conditions. We demonstrate a positive attitude maintaining resilience, effectiveness, and productivity. We question up and lead our teams with the mission and vision in mind. Build Sending Teams We Build to Send & We Don't Drop People. We ensure Owners land on our team quickly and well, serve consistently and help them maintain balance. We maintain excellent communication and make good on our promise that No One Will Love People More Than We Love People. We help develop and strengthen leadership in Owners, keeping the long-term vision in mind to ensure the success. Collaborate We Are One Church in Multiple Locations. We work effectively with staff, departments, and Dream Team to ensure the vision, mission, and goals are met. We keep open and consistent communication with involved departments and campuses, providing any needed resources and support. Required Leadership Competencies At Lakeside, each role is assigned three of nine Leadership Competencies. Each assigned competency includes statements the leader should thrive to uphold, day in and day out. EXPERTISE I Am Proficient in My Field. I understand my field and apply learned knowledge to improve and contribute to the growth of Lakeside. I stay relevant by researching trends and strategies and effectively implement beneficial solutions. I act as a resource to others and offer guidance and mentorship. INTEGRITY I Am a Model and Models Matter. I am honest, ethical, and consistent in actions, behaviors, and decisions. I adhere to strong moral principles and earn trust through honesty and accountability. I ensure actions and behaviors align with Lakeside values. I demonstrate fairness and respect in all interactions. I maintain confidentiality. SELF-LED I Commit to Developing and Investing in Myself. I pursue ways to achieve personal growth and development. I understand there is always room to grow and reflect on my performance. I seek out feedback from others and modify my behavior based on feedback.

Full Time - Tampa, FL Elutions is a well-established, global provider of Operational Business Solutions. We focus on energy conservation and critical asset performance. As the top leader in our industry world-wide, we are constantly on the lookout for go-getters, people who aren't afraid to work hard, but have fun at the same time. Elutions thrives on its culture of innovation, integrity, and hard work. Those who join our team aren't just bright, but are willing to develop and hone their skills every day, all while making a significant difference in the world. To help facilitate our growth and continue our success, Elutions is seeking a motivated, hard-working Junior Systems Administrator to help support our infrastructure, and assist in the maintenance of our office and nearby datacenter. This position will report directly to our remote IT Director. Primary Responsibilities Troubleshoot in a helpdesk capacity both on-site and remotely. Assist in the design and/or development of automation in asset tracking and helpdesk roles. Administrate infrastructure servers and remote access Assist in administering our Microsoft365 tenant Maintain Windows Server including Exchange, Domain Name System (DNS), and Active Directory (AD). Provide ongoing network and server maintenance. Prepare new workstations and laptops. Rack and wire of data center systems. Organize hardware inventory. Benchmark/test/wire network. Support and aid users in MS365 apps and basic Windows functionality. Support miscellaneous IT projects. Other responsibilities as . Qualifications Associates Degree in Relevant Field ; Bachelor's degree preferred. Previous troubleshooting experience . Strong customer service orientation and follow-through mentality. Creative problem-solving and time management skills. Continuous improvement focus. Proficiency in Microsoft Office365 . Multi-lingual is a plus. Benefits of joining the Elutions team Competitive pay. Medical, dental, vision, life, and disability insurances are available. Paid company holidays, vacation, and sick days. 401K. Flexible schedules. Opportunity to be part of an innovative team-oriented work environment. Frequent office events and team-building activities. Opportunities for advancement depend solely on ability, performance, and contribution to the firm's success.

Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.