Information technology professional jobs in Minneapolis, MN - 934 jobs

Our client is seeking an IT Solution Analyst to join their team! This position is located in Minneapolis, MN; Golden, CO; or Denver, CO. Conduct functional and technical analysis across edge systems utilizing synchronous, asynchronous, and batch integration patterns Identify and define interface patterns including publish/subscribe, scheduling, file transfer, request/response, and system orchestration Map upstream and downstream dependencies and support integration design for all edge systems impacted by CIS transformation Lead sequencing, testing readiness, and integration design reviews Drive platform and environment engineering across transformation lifecycle phases, including staging, automation, monitoring, and migration Design and implement infrastructure provisioning processes, automation pipelines, and shared platform services independently Partner with architects and technical leads to design and optimize cross-platform integration and compliance solutions Diagnose complex infrastructure and application issues and drive resolution across test, QA, and non-production environments Lead conversion, migration, and performance tuning efforts across multiple environments during critical program milestones Ensure cybersecurity and regulatory controls are implemented appropriately and recommend remediation actions as needed Maintain and enhance environment documentation, engineering standards, and reusable architecture patterns Desired Skills/Experience: Bachelor's degree in Computer Science, Engineering, or equivalent practical experience 7+ years of experience in platform engineering, DevOps, infrastructure, or a related technical domain Demonstrated ability to independently solve complex engineering and integration challenges Proven experience designing scalable, secure, and resilient environments Strong cross-functional communication and collaboration skills Hands-on experience with SAP technologies, including SAP IS-U, with strong integration development capabilities Experience working with SAP Business Technology Platform (BTP) and modern integration architectures Deep understanding of edge applications and complex system landscapes, with strong systems analysis skills Ability to navigate and coordinate across multiple subject matter experts and integration partners Experience supporting or delivering large-scale CIS or ERP transformation programs Background in the utilities or energy sector Familiarity with SAP RISE environments and modern SAP landscape transformations Experience mapping and integrating large application portfolios (50+ systems) Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $80.00 and $90.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

McGough is a respected partner that brings six generations of experience to high profile, unique and complex construction projects. We take great pride in our people and their extraordinary expertise in planning, development, construction and facility management. McGough employee tenure reflects the commitment and pride we share in our work. Ask anyone who knows us - the caliber of our people sets us apart. POSITION DESCRIPTION The Desktop Administrator is responsible for maintaining and supporting the organization's desktop computing environment. This role involves administering Microsoft System Center Configuration Manager (SCCM) and Microsoft Intune to ensure secure, efficient, and reliable deployment, management, and monitoring of endpoints. The Desktop Administrator will work closely with the Manager of Helpdesk & IT Operations, IT teams and business users, to provide high-quality desktop experience. QUALIFICATIONS Required: Bachelor's degree or 3 years of equivalent experience in computer science, information technology, or equivalent 2-4 years of experience supporting IT infrastructure in a hybrid environment including configuring and maintaining software deployment in a Microsoft environment, troubleshooting performance, connectivity and security issues across organizational equipment, and collaboration with IT infrastructure, network, security and non-IT personnel. Preferred: 3+ years of experience supporting IT infrastructure in a hybrid environment 2+ years of experience with PowerShell scripting or other automation tools. 2+ years of experience supporting hybrid environments (on-prem and cloud). 2+ years of experience in supporting best practices for endpoint encryption and mobile device management RESPONSIBILITIES AND TASKS System Configuration & Installation: Administer, configure, and maintain Microsoft SCCM for software deployment, patch management, and OS imaging. Administer Microsoft Intune for mobile device management, application deployment, compliance policies, and endpoint security. Monitor and troubleshoot endpoint performance, connectivity, and security issues across desktops, laptops, and mobile devices. Ensure compliance with organizational IT policies, security standards, and regulatory requirements. Assist with creating & maintaining desktop images, applications, and configuration baselines. Collaborate with IT infrastructure, network, and security teams to ensure seamless endpoint integration and support. Perform regular system updates, security patches, and software upgrades using SCCM and Intune. Provide technical support and escalation assistance to helpdesk and end-users as needed. Create and maintain technical documentation, procedures, and reports. Participate in IT projects, technology upgrades, and continuous improvement initiatives. Support: Assist with Service Desk application in managing customer assistance requests Efficiently evaluate and resolve client-side software and hardware issues Provide leadership in resolving Severity 2 and 3 issues Appropriately involve other team members to assist with resolution of complex or business critical problems Effectively and respectfully communicate with non-technical terms to customers Understand and help to manage the print environment including office, jobsite and large format print solutions Mentor other team members in specific knowledge of processes and applications Knowledge transfer to other team members Provide process documentation related to systems and applications Identify and establish key metrics for the client-side environment Other Duties: Actively contribute as a member of the IT/IS team, collaborating to support shared goals and objectives Represent McGough professionally at all events, upholding company standards and serving as a positive ambassador Attend company meetings, pursuing ongoing personal and professional development to enhance skills and performance Collaborate across departments and with external stakeholders to ensure cohesive project execution Actively support and participate in Lean events, promoting the McGough Way and fostering a culture of continuous improvement Perform additional duties as assigned to support team and project success Other duties as assigned OFFICE AND TRAVEL Travel between office sites in the Twin Cities may be necessary to support the different office locations. It may also be necessary to visit a job site on occasion, so a good, reliable vehicle is required. Outstate travel may be necessary to satellite office locations. Mileage reimbursement provided. PHYSICAL REQUIREMENTS The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position involves sitting for extended periods of time at the employees' workstation and during meetings as well as while traveling, either by plane or car. Employee needs to be able to lift 20 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and ability to distinguish between colors on graphs and charts. Occasionally, employee will be required to visit construction jobsites which may expose the employee to dirt, dust, uneven surfaces, outdoor weather conditions and extreme temperatures. *** In alignment with our commitment to pay transparency, the base salary range for this position is $61,000 to $72,000, excluding fringe benefits or potential bonuses. If you join McGough, your final base salary will be determined by several factors, including geography, location, skills, education, and experience. Furthermore, we place significant value on pay equity among our current team members as part of any final job offer. Please note that the range provided above reflects the hiring range for this role. Hiring near the top end of this range would be atypical, as we aim to allow room for future salary growth. Additionally, McGough offers a comprehensive compensation and benefits package. This includes insurance coverage for medical, dental, vision, life, and disability. We also provide generous retirement plans, voluntary benefit plans, parental leave, substantial paid time off, and holiday pay. #IND-PC

We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you! Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills. Compensation: $22 - $26 hourly rate Benefits include: Medical and Prescription Drug with a Company Vision Program Dental A generous PTO program Paid Parental Leave Gym Reimbursement Program and Company Paid Wellness Coach Online Virtual Care Company Paid Life Insurance for Employee, Spouse, Children Company Paid Long and Short-Term Disability Company Paid Employee Assistance Program Flexible Spending Account Education/Tuition Reimbursement Program 401(K) - Company Match 100% up to 4% Bereavement Leave Volunteer Time Off Program Holiday Pay Employee Water Program - Free Water Referral Bonus Daily Pay Onsite wellness coaching and physical therapy Responsibilities include: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Handle Tier 1 helpdesk escalations through a ticketing system Follow up on outstanding requests and ensure timely resolution Create accounts and configure hardware as part of on-boarding process Manage and monitor internal assets to ensure accurate inventory records Support administration of phone system Support audio and video equipment in conference rooms Write training manuals as needed Other duties may be added and/or assigned as needed Qualifications and Skills: Windows 10 and 11, Office 365 Active Directory maintenance and user support Window based device such as laptops, workstations, printers, scanners, etc. Mobile devices (iOS, Android) Client PC connectivity - Ethernet, TCP/IP and VPN File server knowledge Microsoft certifications a plus Strong customer service and troubleshooting skills Ability to communicate technical information, both verbal and written, to a wide range of end-users 2 years+ experience working in a Microsoft Windows environment

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Job Title : Technical Support Specialist/Customer Service Location : 1985 Douglas Drive Golden Valley MN USA 55422 Duration : 6 months (high chances of extension) Position summary: The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition. Tasks and responsibilities: • Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues • Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements • Understand SAP's functionality and be able to maneuver through the system efficiently • Champion's process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations • Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include: o Managing offsite inventory o Planning/managing orders required for production lines o Placing purchase orders with suppliers o Perform manual shipping/invoicing transactions within SAP o Understanding and enforcing software license agreements as well as enforcing legal restrictions. o Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers • Relationship Management: to build and maintain strong business relationship with all customers Qualifications Basic Qualifications: • High school diploma or GED • Minimum of 1-2 years of customer service experience in an inbound call center • 6 months of SAP experience within the past 5 years • Proficient skills in MS Word, Excel and Outlook Additional Qualifications: • BS in Business, or related degree preferred Additional Information To get further details or to apply, please contact: Ujjwal Mane ujjwal.mane(at) collabera.com ************

Job Title: Technical Support Specialist / Customer Service Representative Duration: 6 Months Must work one weekend day a week. Qualifications • High school diploma • Minimal call center experience - must • Minimum 2 year technical experience and/or technical degree Additional Information All your information will be kept confidential according to EEO guidelines.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description We are looking to fill multiple positions for Service Desk specialists in Minneapolis MN. Qualifications Mandatory Skills: Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs, Microsoft Windows 10, & Office 2016 rollouts countywide. · Three years previous IT Service Desk performing at a proficient level of experience in an IT Service Desk environment. · Strong active listening skills · Strong customer focus and very personable · Proven troubleshooting and deduction skills to assist and resolve customer application, navigation and technical issues. · Ability to recognize and adapt communications with the customers to a level the customer understands. · Strong communication skills both written and verbal - able to fully document all ticket documentation at the time of the call. Impact/Outcome: · Many of our customers who will go through these changes provide critical services. It is imperative that we resolve issues in a timely manner, and with a high level of patience to insure a positive customer experience. · Provide the appropriate technical skillsets to resolve and help customers to adapt to the new technologies. · Demonstrate a high level of customer focused skills to insure a positive experience for all customers. Additional Information In person interview is required for this position.

PURPOSE As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively. ESSENTIAL DUTIES Participate in monthly conference call and provide application success stories, share and distribute details to branch team Focus on identifying and closing major revenue producing projects Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product. Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist. Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc…. Successfully complete other duties as prescribed by sales management as necessary Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives. Work closely with clients and internal engineering teams to design, configure, and customize automation solutions. Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation. Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements. Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software. Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues. PHYSICAL DEMANDS/WORK ENVIRONMENT Fast paced environment (includes both office and field work) Travel with some extended stay away from home Physically capable of lifting SMC products and displays up to 50 lbs. MINIMUM REQUIREMENTS Bachelor's Degree, or equivalent work experience Advanced industrial automation product and application experience with SMC or equivalent industry Experience with or knowledge of competitive product and applications Demonstrated ability to correctly apply and implement our newest "high tech" products. Extensive SMC Application knowledge or equivalent industry Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical. Fluid Power Pneumatic Specialist Certification preferred Proficient in CRM and the use of computers and ability to learn new programs and tools as required Clean driving record For Internal Use Only:Sales001

IT Audit Specialist - ITGC, SOC 2 & SOX Compliance Minneapolis: Houston: Louisville: Employment Type: Full-TimeRemote/Hybrid Options: Hybrid Role Salary Range: $120k-$150k, depending on experience About the Role We are seeking a highly skilled IT Audit Specialist to lead IT General Controls (ITGC) audits in support of SOC 2 and SOX compliance. This role is critical to ensuring the integrity, reliability, and security of our IT systems and processes. The ideal candidate will bring deep experience in ITGC audits, tool selection, continuous improvement, and cross-functional project management. Key Responsibilities Lead the planning, execution, and reporting of ITGC audit controls as necessary to support audit activities. (e.g. SOC 2, SOX) Manage audit readiness and coordination with external auditors and internal stakeholders. Evaluate and enhance ITGC frameworks across infrastructure, applications, and data environments. Drive continuous improvement initiatives to strengthen control environments and reduce audit findings. Identify process and technology improvements to support ITGC monitoring, evidence collection, and automation. Collaborate with IT, Security, and Compliance teams to ensure alignment with regulatory requirements. Track and report on remediation efforts and control maturity. Communicate audit results, risks, and recommendations clearly to technical and executive audiences. Stay current on regulatory changes, audit trends, and emerging technologies. Qualifications Bachelor's degree in Information Systems, Accounting, or related field. 5+ years of experience managing ITGC audits, preferably in SOC 2 and SOX environments. Strong understanding of IT control frameworks (e.g., COBIT, NIST, ISO 27001). Proven experience with audit tool selection and implementation. Excellent project management and stakeholder communication skills. Professional certifications such as CISA, CISSP, or CRISC are strongly preferred. Preferred Experience Familiarity with cloud platforms (AWS, Azure, GCP). Experience with GRC platforms and audit automation tools. Background in enterprise environments with complex IT landscapes. Prior experience managing or leading audit activities We are unable to provide immigration sponsorship for this position. #LI-JS1 #LI-Hybrid

Running with Sasquatch is more than just a clever marketing campaign. As a Jack Link's team member, Running with Sasquatch means we roll up our buffalo plaid sleeves and do the hard work first. We don't shy away from challenges. In fact, we push hard and take risks. True to our North Woods roots, we're a bunch of ordinary people who accomplish extraordinary things by driving results with innovation, creativity and a clear sense of urgency. Like our awesome protein products, we have an unwavering passion for quality, and you won't find anything artificial here. What you see is what you get…authentic, humble and fun people who Run with Sasquatch! Running with Sasquatch takes a team. We invite you to run with us, succeed with us, and celebrate with us. Most importantly, Feed Your Wild Side with us on our journey to be the dominant global leader of branded protein snacks! Jack Link's Protein Snacks is a global leader in snacking and the No. 1 meat snack manufacturer worldwide. Still family-owned and operated with headquarters in Minong, Wisconsin, Jack Link's also has a large corporate hub in Downtown Minneapolis, Minnesota, and operates a total of 11 manufacturing and distribution facilities in four countries. Jack Link's produces high-quality, great-tasting protein snacks that feed the wild sides of consumers around the world. Jack Link's Protein Snacks family of brands includes Jack Link's, LK, World Kitchens Jerky, Bifi and Peperami. Job Description Come Run with Sasquatch as an IT Infrastructure Intern during the summer of 2026 in our Support Center in Minneapolis, MN. As our intern, you will have the opportunity to gain hands-on experience through formal and informal training, building and supporting servers, networks, and security platforms, troubleshooting problems, attending events, networking with fellow interns, working with key Jack Link's leaders and team members. At the completion of your internship, you will conduct a final presentation on your internship experience. As an IT Infrastructure Intern with Jack Link's, you will work closely with the technology and business teams, gaining formal and information training. IT Infrastructure Technical responsibilities: Gain an understanding of Infrastructure Engineering Overview of data Center and remote site design and operations Gain understanding of virtualization platforms such as VMware Learn how data protection works Gain experience with Disaster Recovery Strategies Discover the power of hyperconverged technologies Gain understanding of network infrastructure both LAN and WAN Gain Experience securing large production environments Create documentation to support a global Infrastructure Develop an understanding of Infrastructure as code Develop skills in project management and working with international partners Develop skills required to analyze, operate, and build production environments IT Infrastructure Business responsibilities: Attend meetings between business teams, IT Infrastructure, and help desk teams Identify and define business questions and associated infrastructure needs Partner with business team to create actionable infrastructure deliverables and insights leveraging an iterative approach Create documentation to support a global infrastructure Present IT Infrastructure deliverables to business partners for review and feedback Final presentation to leadership team to recap experience Qualifications Required Education: Pursuing a Bachelor's or Master's degree in Information Technology with a focus in Business Administration, Marketing, or Finance Completed at least two years of college coursework in Information Technology with a focus in Business Administration, Marketing, or Finance Preferred Education: Junior or Senior Status in degreed program. Required Skills: Ability to work autonomously, prioritize and meet deadlines within specified time constraints Team player with a “can do” attitude Ability to adapt in a changing work environment Strong verbal and written communications skills Ability to work with an iterative and incremental IT environment Additional Information JACK LINK'S CORE VALUES: Be Real, Speed Matters, Stewardship, Relationship Driven, Self-Discipline, and Show Awesome Character. T he salary range for this role is $22 to $24 per hour for a Bachelor's degree candidate and $29 per hour for a Master's degree candidate. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, and candidate skill set and experience. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: Jack Link's provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law. E-VERIFY: Jack Link's is participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For information about the E-Verify program, please visit: *************************************** All your information will be kept confidential according to EEO guidelines.

The City of Lakeville is seeking a versatile and proactive IT Technician to join our IT team. In this role, you will be the "boots on the ground" for our digital infrastructure, ensuring that city staff have the hardware, software, and support they need to serve our community effectively. From troubleshooting complex system issues to assisting with budget planning and physical cabling, this position offers a dynamic mix of technical problem-solving and hands-on maintenance. Key Responsibilities * User Support: Provide top-tier help desk support (in-person and remote) for hardware, software, and system training. * System Maintenance: Install, repair, and troubleshoot PC hardware, peripheral equipment, and network components. * Infrastructure Support: Assist with cabling/wiring projects across various City buildings and support shared resource systems. * Continuity: Serve as a backup for the IT Systems Architect and IT Specialist, and participate in an on-call rotation for evenings, weekends, and holidays. 2026 anticipated starting salary range is $38.24 - $41.17 2026 salary range is $38.24 - $49.49 * Provide installation of software applications, PC hardware, and system training. * Provide technical support to end users by analyzing, troubleshooting, and implementing solutions to a wide variety of computer system hardware and software issues. * Provide help desk support for staff on system operational issues by phone or in person. * Gain basic knowledge and understanding of systems maintained by the City and provide assistance when required. * Assist in the development of the City's budget for the technology system needs and maintains a complete and current system inventory. * Communicate with vendors/consultants when needed to resolve issues. * Provide input on products, services, and vendors to meet the computing needs of the organization. * Assist with cabling and wiring functions for information systems at various City buildings. * Perform other duties as apparent or assigned. * Provide on-call coverage evenings, weekends, and holidays for IT related issues. Relationships and Contacts Under the general supervision of the IT Manager, the IT Technician: * Provides technical assistance to city staff; responding to equipment/system problems in a timely manner to effectively resolve problems which occur by the system or the user. * Must be capable of communicating and maintaining effective working relationships with coworkers, end users, and vendors. Knowledge/Skills/Abilities * Knowledge of principles and practices in computer hardware and software, network, and telecommunication systems. Ability to explore and learn new technology. * Ability to support both desktop and shared resource systems. * Ability to repair, replace, and install equipment as needed. * Ability to listen to others for understanding of their needs and situations and communicate effectively, both orally and in written form, to assure quality applications development for the City of Lakeville. Physical Requirements and Working Conditions * This work requires the occasional exertion of up to 100 pounds of force; * Work regularly requires using hands to finger, handle or feel and repetitive motions, frequently requires sitting and speaking or hearing and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; * Work has standard vision requirements; * Vocal communication is required for expressing or exchanging ideas by means of the spoken word; * Hearing is required to perceive information at normal spoken word levels; * Work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, assembly or fabrication of parts within arm's length, operating motor vehicles or equipment and observing general surroundings and activities; * Work is generally in a quiet location (e.g. library, private offices). * Two-year degree or certificate in computer operations, information systems or related field. * Three years related work experience. * Experience in multiple platforms; Windows, and DOS. Linux and Unix experience desired. * Valid driver's license. * Must be able to successfully clear a criminal background check. PREFERRED QUALIFICATIONS: * Microsoft Certification. * Experience of Cisco networking equipment. * Experience of VMWare. * Experience with mobile wireless equipment. * Experience with police video equipment and software (i.e. body cameras, video recording and storage, evidence documentation systems, ticket writer, etc.) The City of Lakeville is an equal opportunity employer.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. A Managed IT Service (MTS) Desk Intern, within our Technology Consulting group, provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a MTS Desk Intern, you will work directly with our highly trained consultants and have access to a large cross-section of engagements and projects that will develop your I.T. career. A Managed IT Service (MITS) Desk Intern provides remote technical support to our external managed serve clients. This position requires strong technical ability, great customer service skills, and the desire to learn. These attributes will be used in a fast-paced, fun, team-oriented environment. To provide exceptional service and maintain the highest level of quality assurance for our clients, we record calls into our client-facing service desk. These recordings are used for training and quality assurance purposes only. Your privacy is important to us, and we will continue to take all necessary steps to safeguard your personal information. Team members will be required to sign a consent form upon start date authorizing these client calls to be recorded. Job Duties and Responsibilities: Provide phone and email technical support for end-users to resolve any hardware or software issues Support and troubleshoot workstations, servers and network related issues Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients Adaptability to changing processes and technology Works well within team interactions Monitor and troubleshoot client backups Escalate client issues through the proper channels Manage cases according to defined case impact and priority Maintain client security standards and confidentiality of information Clearly document support issues and all resolution steps in RSM's ticketing system Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption Update cases and communicate with clients as required until issue is closed Basic Qualifications: A passion for technology and a desire to learn Pursuing a Bachelor's degree in Management Information Systems, Computer Science or IT related concentration. A minimum 3.0 GPA is preferred Excellent customer service skills Focused on attention to detail Maintains a reasonable capacity level for stress tolerance Knowledge of Microsoft Office, including Word, Excel and Visio Knowledge of Apple and Windows-based software/hardware Excellent written and verbal communication, problem solving and analytical skills. Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations. Ability to travel up to 25% Preferred Qualifications: Currently pursuing or recently completed a bachelor's or Master's degree in Management Information Systems, Computer Science or IT related concentration. Experience with Office 365 and associated workloads including Email and SharePoint Experience with firewalls, such as Cisco, SonicWALL and Meraki Experience with VMWare ESX hosts and vSphere Client for administration Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration. Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN Experience with enterprise mobile devices At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $29 - $35 per hour

Amentum is seeking an IT Support Technician to support our DHS customer at their regional CONUS and OCONUS facilities. We are pipelining candidates for a future role in Ft. Snelling, MN. With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including patching and updates, Active Directory, data encryption, and backup software, you will make a great addition to our team. In addition to your technical experience, you also have exceptional customer service skills and are willing to go the extra mile. Responsibilities: * Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots * Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing * Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets * Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure * Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products * Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events Here at Amentum, we are purpose-driven with a fierce commitment to deliver on our promises. We create trailblazing solutions, have unwavering integrity, and embrace inclusion and collaboration. Our team is excited to help customers solve today's and tomorrow's problems, giving confidence and reassurance that together we'll accomplish mission success Minimum Requirements: * Associates Degree, and at least 1 year of IT help desk support experience * Or High school diploma/GED, and at least 3 years of IT help desk support experience * Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support * Experience using the ServiceNow ticketing system (or similar ticketing system) * Experience with the Microsoft Windows 11 operating system * Experience with Microsoft Office365, including Microsoft Teams * Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting) * Familiarity with the ITIL process * Good technical writing, presentation, and documentation skills * Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs. * Must have a valid driver's license, access to personal transportation, and be able to pass a Motor Vehicle Records check * Local and/or overnight travel to Government locations is required (local short notice travel to customer sites is common; extended overnight and air travel is typically less than 15% per year) * Must be comfortable working in a Law Enforcement environment, which may consist of locations such as detention facilities, prisons, or jails * Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location. Preferred Qualifications: * Prior experience of IT support in an Enterprise environment * Experience with Windows Server 2019 and Hyper-V * Experience with InfoBlox and NetBackup * Experience performing hardware repair of HP computers/printers and Dell servers * Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks * Experience evaluating system performance results and recommending improvements or optimizations * Experience planning and leading technology assignments and projects * ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Compensation Details: $32.00 - $35.00/hour The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. Benefits Overview: Our health and welfare benefits are designed to support you and your priorities. Offerings include: * Health, dental, and vision insurance * Paid time off and holidays * Retirement benefits (including 401(k) matching) * Educational reimbursement * Parental leave * Employee stock purchase plan * Tax-saving options * Disability and life insurance * Pet insurance Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits. Original Posting: 01/08/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

Job Description At Minnesota Cannabis Services, we're not just building businesses - we're building the people who make them great. Our team partners with leading operators across cultivation, manufacturing, distribution, and retail to deliver world-class expertise in legal, finance, analytics, marketing, HR, and technology. We're looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems. When you join our team, you'll work alongside some of the most experienced leaders in the industry - professionals who share their knowledge freely and lead by example. You'll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America. About the Role As an IT Systems Administrator, you'll play a key role in ensuring the stability, security, and performance of our multi-state retail and corporate technology infrastructure. You'll manage servers, networks, cloud systems, and user support across retail, cultivation, and corporate environments-supporting operations that run 365 days a year. This is a hands-on role for a disciplined, detail-oriented IT professional who thrives in a fast-moving, growth-oriented environment. You'll be trusted with mission-critical systems that power everything from point-of-sale to compliance, communications, and analytics. You'll partner closely with business leaders and store operators to align technology with operational excellence, ensuring uptime, efficiency, and security across all business units. What You'll Do Administer Windows and Linux servers, ensuring system reliability, patch management, and uptime. Oversee network infrastructure including Ubiquiti Unifi firewalls, switches, VPNs, and wireless systems across multiple locations. Manage user accounts, access control, and device provisioning via Google Workspace, Microsoft Intune, and other identity platforms. Implement and maintain IT security standards and compliance policies. Support and troubleshoot corporate and retail systems (POS, camera systems, access control, etc.). Monitor system performance, perform backups, and ensure disaster recovery readiness. Collaborate with vendors and internal departments to resolve escalated IT issues efficiently. Maintain accurate asset inventories and documentation across all technology systems. Provide Tier 2-3 technical support for employees, ensuring minimal downtime. Contribute to IT projects including new site deployments, cloud migrations, and process automation initiatives. Who You Are You are dependable, adaptable, and thrive in high-accountability environments. You're a self-starter who embraces technology, documentation, and process discipline. You see IT as a service function that empowers people and drives business performance. You balance hands-on technical ability with strong communication and project management skills-and take pride in ensuring safe, secure, and efficient operations every day. Why Join Us We're building one of the most innovative and operationally disciplined cannabis organizations in the country. This role offers the opportunity to work with a fast-scaling enterprise environment that values meritocracy, innovation, and accountability. You'll have exposure to cutting-edge retail technology systems, multi-site infrastructure, and leadership opportunities in a rapidly growing industry. Compensation and Benefits Salary: $85,000 - $110,000 annually (DOE) Health, Dental, and Vision insurance Paid Sick Leave (PSL) and Personal Time Off (PTO) 7 paid holidays Free Employee Assistance Program (EAP) Employee discount program with national retailers Skills Network & Systems Administration IT Security & Compliance Cloud Infrastructure (Google Workspace / Azure / Intune) Hardware & Software Troubleshooting Documentation & Process Management Vendor & Asset Management Cross-Department Collaboration Disaster Recovery & Backup Strategy End-User Support Automation & Efficiency Qualifications 3+ years in IT administration or infrastructure support Experience with Windows Server, Linux, and cloud environments Familiarity with network hardware (Unifi, Cisco, or equivalent) Knowledge of POS and access control systems preferred Understanding of security frameworks and compliance standards Strong documentation, communication, and problem-solving skills Must be 21+ and eligible for employment in the cannabis industry Company Values Integrity • Accountability • Dependability • Innovation • Efficiency • Teamwork • Commitment to Excellence • Meritocracy • Safe & Secure • Adaptability At Minnesota Cannabis Services, we believe great teams are built on trust, initiative, and follow-through. We invest deeply in our people - providing mentorship, on-the-job training, and opportunities for advancement across multiple sectors of the cannabis industry. Here, you'll be part of a high-performing culture that values precision, reliability, and continuous improvement. Every project is a chance to grow your skills, strengthen your leadership, and contribute to something that matters. If you're driven, resourceful, and ready to make an impact, we want you on our team. Apply today and take the next step in your career with Minnesota Cannabis Services.

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: Collegis provides IT management services to colleges and universities across the United States. We are seeking an IT manager to lead multi-site end-user support delivery for up to six partner institutions. This role manages up to six site leaders (IT Support Specialist Supervisors) and provides leadership direction, standards, and operational oversight for local IT Support Specialists ("ITSS") at supported schools. The role includes overseeing service-level delivery and quality, as well as the operating budget and functional performance. The IT Support Specialists teams provide local support for end-user systems, classroom technologies, including audio-video, remote hands for servers, networking, voice, and application support teams. This role is leadership-forward and outcomes-driven. The ITSS Manager owns service delivery performance-customer satisfaction, SLA attainment, escalation leadership, consistent execution across campuses, and continuous improvement. The ITSS Manager sets expectations, coaches leaders, and ensures the right staffing, skills, processes, and tools are in place. The role partners closely with infrastructure, networking, voice, and application support teams to coordinate efficient dispatch, remote-hands coverage, and timely resolution for complex issues. Primary Responsibilities, Essential Functions and Requirements: * Lead, organize, and oversee the operations of the IT Support Specialist (ITSS) teams to ensure a consistent, high-quality customer experience across supported schools. * Own service performance and accountability via metrics (e.g., customer satisfaction, productivity, ticket quality, cycle time, and closure times); use data to drive actions and results. * Coach, develop, and enable ITSS Supervisors and teams through clear expectations, regular feedback, career development, and training plans; build a culture of ownership and service excellence. * Deliver to service-level targets governed by SLAs and contracts by proactively adjusting staffing, schedules, skills, processes, and workflows; partner with other teams to reduce repeat issues and improve outcomes. * Serve as an escalation and stakeholder leader in collaboration with vCIOs and Partner Managers; run effective incident communications, set expectations, and maintain trusted relationships with campus leadership. * Manage operating expenses for the function; forecast, track, and control spend while ensuring the service is resourced appropriately and delivered efficiently. * Drive operational excellence and continuous improvement: standardize service practices across sites, maintain playbooks, improve knowledge management, and implement quality assurance to improve consistency. * Ensure support tools and workflows enable efficient service delivery (ITSM, workflow management, ticket triage, and related technologies) in partnership with tool owners; identify gaps and champion improvements. * Lead process adoption and change management for new or improved support processes and enablement initiatives; recommend technology investments that improve experience and efficiency. * Expand and improve end-user self-service and knowledge content to reduce avoidable contacts and improve first-contact/first-resolution outcomes. * Collaborate with other technology and support teams to identify root causes and resolve recurring issues through problem management practices. * Communicate and escalate risks, trends, and service-impacting issues to leadership; provide concise, executive-ready updates and mitigation plans. * Use sound judgment and critical thinking to make timely management decisions; balance customer impact, risk, and service commitments. * Plan, prioritize, delegate, and oversee the quality of work across sites; ensure consistent standards, documentation, and follow-through. * Hire and retain top talent; manage performance, including recognition and corrective action when needed; build a high-performing, accountable team. * Manage end-user communications for service-impacting activities; ensure messaging is clear, timely, and appropriate for the audience. * Model professionalism and calm, effective leadership-especially during escalations and incidents; represent Collegis well with internal and campus stakeholders. * Enforce information security policies and operational controls; ensure teams follow the right handling, escalation, and reporting practices for sensitive data. * Reduce risk of misuse of information assets by ensuring teams follow asset controls and security requirements, and by coordinating with appropriate teams on patch/compliance processes that support services delivered. * Travel to supported schools as needed (typically up to 20%). * Participate in an after-hours escalation rotation for major incidents and critical campus needs; act as an escalation leader when on-call. Requirements Experience and Qualifications: * 10+ years of experience in information technology, including 5+ years leading end-user support / helpdesk operations (multi-site, distributed, or enterprise environments preferred). Experience leading leaders/managers strongly preferred. * Strong understanding of IT service delivery and customer service best practices; ability to translate service goals into measurable execution. * Demonstrated people-leadership strength: coaching, performance management, hiring, development planning, and building accountable, high-performing teams. * Financial management skills to manage an operating budget, staffing plans, and service efficiency initiatives. * Ability to perform in an agile, fast-paced environment and lead through ambiguity, change, and competing priorities. * Ability to collaborate with technology and business leaders and present ideas in a user-friendly, non-technical manner. * Excellent written and verbal communication; able to communicate effectively with campus leadership, vCIO partners, and Collegis leadership, including during escalations and incidents. * Availability for occasional evening/weekend support for critical incidents and escalation leadership. Education, Certifications and Licensures: * Bachelor's degree or equivalent experience required. ITIL/HDI and/or leadership development training preferred Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************, or alternatively through LinkedIn. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation. Salary Description 90,000-120,000

Veranex has partnered with Genius Talent in search of an IT Help Desk Specialist to help troubleshoot and assistance end user support environment for both national and region employees. The IT Help Desk Specialist will utilize a number of security, cloud, and software applications to assist everyday functions of Users while growing and helping build out our support environment. This is a full time on-site position. Requirements: One to Three years of Help Desk experience One to Three years customer support experience Expertise in Microsoft Azure and Local Active Directory services Experience deploying and maintaining Windows systems Prefer experience with deploying and maintaining Mac systems Understanding of network related troubleshooting Education & Experience: Minimum 1-2 Years of experience Associate degree or equivalent certification courses a plus Must be extremely self-motivated and demonstrate excellent troubleshooting, communication, and organizational skills

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The City of Lakeville is seeking a versatile and proactive IT Technician to join our IT team. In this role, you will be the "boots on the ground" for our digital infrastructure, ensuring that city staff have the hardware, software, and support they need to serve our community effectively. From troubleshooting complex system issues to assisting with budget planning and physical cabling, this position offers a dynamic mix of technical problem-solving and hands-on maintenance. Key Responsibilities User Support: Provide top-tier help desk support (in-person and remote) for hardware, software, and system training. System Maintenance: Install, repair, and troubleshoot PC hardware, peripheral equipment, and network components. Infrastructure Support: Assist with cabling/wiring projects across various City buildings and support shared resource systems. Continuity: Serve as a backup for the IT Systems Architect and IT Specialist, and participate in an on-call rotation for evenings, weekends, and holidays. To apply: ****************************************************************************************** OpportunitiesJobs