Information technology professional jobs in Nether Providence, PA

Compensation: $60,000 base salary + benefits Employment Type: Full-Time, Permanent We are seeking a Desktop Technical Support Specialist to provide hands-on IT support across a wide range of systems, devices, and applications. This role is ideal for a well-rounded IT support professional who enjoys being the go-to person for troubleshooting, user support, and day-to-day technology needs. The right candidate is comfortable supporting end users in person, managing hardware and software issues, and working across desktop, network, and basic systems administration tasks. Key Responsibilities End-User & Desktop Support Provide in-person and remote technical support for Windows-based desktops and laptops. Troubleshoot hardware, software, and peripheral issues (printers, scanners, monitors, mobile devices). Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve issues related to VPN, Wi-Fi, and basic network connectivity. Systems & Account Administration Create, modify, and disable user accounts in Active Directory and Microsoft 365. Assist with password resets, group permissions, and access provisioning. Support endpoint security tools, antivirus, and patching processes. Assist with onboarding and offboarding of employees, including equipment setup and access provisioning. Hardware & Asset Management Image, deploy, and maintain desktops, laptops, and mobile devices. Track IT assets and inventory. Coordinate hardware repairs and replacements as needed. IT Operations & Collaboration Escalate complex issues to senior IT or vendors when appropriate. Document issues, solutions, and procedures in the ticketing system. Assist with basic server, backup, or network support tasks as exposure allows. Participate in IT projects such as upgrades, migrations, or office moves. Required Qualifications 2-5 years of experience in Desktop Support, IT Support, or Help Desk roles. Strong working knowledge of: Windows 10/11 Microsoft 365 / Office 365 Active Directory Basic networking concepts (TCP/IP, DNS, DHCP) Hands-on experience supporting end users in an onsite environment. Excellent communication and customer service skills. Preferred Qualifications Exposure to: Microsoft Intune or other endpoint management tools Azure AD / Entra ID Basic server or virtualization environments IT certifications such as CompTIA A+, Network+, or Microsoft certifications. Experience supporting small to mid-sized organizations.

Intepros is working with our local client to hire a dedicated Help Desk Engineer to serve as an onsite technical resource supporting end users, systems, and core IT infrastructure. This is a full-time opportunity for someone who enjoys being hands-on, solving problems, and owning the support experience for a client environment. In this role, you'll act as the primary IT presence at the client site, delivering excellent customer service and handling everything from desktop support to basic network troubleshooting. This is a Fulltime role, training will happen in Conshohocken, PA and this role will sit in North Wales, PA... 🔧 What You'll Be Doing: • Provide onsite Help Desk support for end users • Troubleshoot Microsoft (Office 365) and line-of-business applications • Support hardware including workstations, servers, and printers • Assist with network issues (WAN/LAN, routers, switches, firewalls, WiFi) • Support network security tools and practices • Assist with VoIP system support • Administer Active Directory (users, GPOs, OUs, permissions, etc.) • Support backups and disaster recovery processes • Provide basic VPN and Remote Desktop support • Monitor system alerts via RMM tools and respond to service tickets • Participate in an after-hours on-call rotation • Serve as the SME for assigned technologies and systems ✅ What We're Looking For: • Strong communication and customer service skills • Solid troubleshooting and problem-solving ability • Able to prioritize and multitask in a fast-paced environment • Familiarity with common Help Desk tools and workflows • Strong technical aptitude with eagerness to learn

Hi Professionls, We are hiring for an IT Data Specialist role, an FTE position with client Mphasis. If you are interested, then kindly drop your resume to sumaiya.iqbal@avanceservices.us/ ************ Here are a few quick details about the role: Job Title: IT Data Specialist Location: Mount Laurel, New Jersey Experience: 10+ years Job Type: Permanent Job Description Minimum of 7 - 10 years of experience working in a financial institution, preferably in a Global Bank Minimum of 7 -10 yrs of working experience in PL/SQL, including query optimization, stored procedures, and indexing (Preferably in Oracle based tools) Understanding of the Compliance domain and concepts i.e., Anti-Money laundering (AML), Know your Customer (KYC), Customer Risk Rating etc. is a must Minimum of 7 years of experience in data (data lifecycle, data governance, data quality, Metadata, Data issue resolution and other data concepts) Experience with Informatica ETL Tool is a must Minimum of 3 years of experience in System testing, Data Issue - Exception Management and resolution Regards, Team Lead, Sumaiya Iqbal

Summary of Job: The IT Support Manager will be responsible for overseeing daily support operations, managing a team of IT support technicians, and ensuring that all technical issues are resolved promptly and efficiently. This hands-on role will support the team as needed, helping end-users in resolving hardware and software issues. This role requires strong leadership skills, a deep understanding of IT systems, and the ability to communicate effectively with both technical and non-technical staff. The ideal candidate will have a proven track record in IT support, excellent problem-solving abilities, and a commitment to delivering high-quality service. Key responsibilities include developing support policies, monitoring performance metrics, and collaborating with other departments to implement new technologies. The IT Support Manager will also be responsible for training and mentoring team members, monitoring budget spend and ensuring compliance with security protocols. This position offers the opportunity to work in a dynamic environment, contribute to the growth of the organization, and stay up-to-date with the latest technological advancements. Primary Responsibilities: Lead the internal IT support team in our day-to-day IT operations, equipment provisioning, user access management, endpoint maintenance, & contributing to the overall improvement of our IT stack Manage deployment, configuration, and lifecycle of endpoints, operating systems, and core applications (i.e., Microsoft 365, Teams, ERP systems) Manage outsourced 1st level tech support vendor/team Develop and implement support processes that drive efficiency and scalability for the team Establish and track KPIs, SLAs, and user satisfaction metrics to measure service performance Oversee asset management process, drive improvements to efficiency and accuracy Support onboarding / off-boarding employees across all corporate systems Train, coach, and mentor IT support team Partner with other IT teams (infrastructure, cybersecurity, business applications) to escalate and resolve complex issues Assist end-users as needed in resolving software and hardware issues Required Experience and Education: 7+ years relevant experience, 3+ in a team leadership role Bachelor's Degree Required Skills/Knowledge: Previous help desk experience including supervisory roles Exceptional customer service skills with a problem-solving attitude Strong organizational and time management skills with the ability to prioritize and manage multiple tasks Exceptional communication skills - able to explain complex technical concepts in clear, simple terms to non-technical users Proven ability to document procedures, maintain asset records, and create knowledge base content Team leadership and mentoring associates; team player who can collaborate in a productive fashion Strong technical proficiency with Windows, Android and iOS environments, Microsoft 365, Teams, and standard business applications Experience managing Active Directory, group policies, and identity management processes Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, wireless connectivity) Experience with endpoint management tools (i.e. SOTI, Microsoft Intune, SCCM, or equivalent) Experience with helpdesk/ticketing platforms, including configuration, automation, and analytics/reporting (i.e., ServiceNow, Jira, Zendesk, etc.) We offer a competitive salary of $95k-$110k. Excellent benefits which include medical, dental and vision. Eligibility in benefit plans begin the first of the month following 60 days of employment. Six (6) days of sick leave; two (2) weeks of vacation accrued throughout the year; nine (9) Company Paid Holidays and a 401K Plan with employer match. EOE without regard to race, color, religion, creed, affectional or sexual orientation or sex, national origin, ancestry, age, disability, genetics, veteran status, gender, gender identity, citizenship status, marital status, VEVRAA Federal Contractor.

Stratix Systems is an innovative and growing company providing a full range of IT consulting services to small and medium-sized businesses. Stratix Systems has been in business for over 40 years and is headquartered in Wyomissing, PA with satellite offices located in Pennsylvania, Delaware and New Jersey. Stratix Systems is looking for motivated individuals with a “service first” mindset to deliver an exceptional experience for our clients. The IT Service Desk Engineer Level II must have managed service provider experience or larger vertical IT support experience dealing with at least 50 to 100 clients. Deliver an excellent customer experience by providing technical support, training, and documentation for a variety of projects, service work, onboarding, and IT Road mapping for Stratix IT clients. The role will report full-time to Stratix's Newark DE office and supporting the surrounding Delaware market. An IT Service Desk Engineer Level II should be willing and able to help develop internal engineers and technicians, adapt to the client's needs professionally, be self-driven, help the company improve and grow. Work Schedule - Newark Office Normal start time is 8:00am to 5:00pm, and 40 hours per week, generally 5 workdays - Monday through Friday. However, because this role is client focused hours will vary based on the client need to include evenings or weekends. Clients may require an individual Network Administrator to be on call 24/7 in case of network failures or emergencies. As a non-exempt employee, overtime is paid at one and one-half times rate for hours worked more than 40 per week. ESSENTIAL DUTIES AND RESPONSIBILILTIES: Provide remote and on-site client support to complete assigned tickets thoroughly and efficiently, resolving client's issues in a professional and timely manner. Resolve end-user and end-customer escalation tickets to client satisfaction, within SLA resolution time frames and following best practices. Work with sales team on recommendations for existing and new client environments. Assess client environments including but not limited to networks, servers, onboarding, new clients, etc. Handle escalated tickets from Level I service technicians and take on Level 3 escalation tickets to continue to learn and grow. Support Microsoft Office products, Microsoft Windows Server, Microsoft Exchange Server (on-prem and in the cloud), Microsoft Active Directory, Office 365, and Azure. O365 migrations from start to finish, documenting, teaching, training, and developing of IT team for more efficient and effective deployment and service delivery results. Deploy Desktop and Laptop systems in a variety of client environments. Support and troubleshoot basic to complex issues such as but not limited to: Server, networks, software, hardware, network issues, Windows, Mac desktop operating systems and Windows Server operating systems. LAN\WAN routing >>>>>Firewall administration including VPN administration. >>>>>Mail migrations and setup >>>>>VMWare and Hyper-V hypervisors. >>>>>Networking and firewall issues, including SonicWALL, HPE/Aruba, ADTRAN, Meraki, and Cisco. >>>>>>Familiar with managing various SaaS services, including Microsoft 365, spam filtering, managed AV, etc. >>>>>>Installing, configuring, and supporting Windows Desktops, QuickBooks, LabTech, ConnectWise, Smart phones. Perform technical assessments and provide sales-ready product and service recommendations, labor estimates, and statements of work. Follow the IT Best practice policies and procedures for effective and efficient execution. Complete additional duties as directed and assigned by management. Requirements to Perform Role: Ability to understand technical details in an incident or request to appropriately route the ticket to the correct support level and set priority. Prior customer service experience, including, but not limited to, speaking with clients in a professional manner daily. Exceptional written and verbal communication skills to interact with clients and internal team members regarding incidents, requests, based on ticket escalations. Collaborating with management to teach, train, develop, and mentor team. Capable of recording detailed information quickly and managing multiple calls, issues, and conversations throughout the day. Strong multitasking skillset to quickly resolve client IT emergency needs. Capable of identifying gaps in service delivery Capable of working and engaging in a collaborative team environment Additional Experience Helpful but Not Required: Three years MSP generalist versus industry specific IT Engineer. College or Trade School Degree specific to IT hardware. Experience using ConnectWise Manage or other ticketing software Experience using cloud PBX and software-based phone systems IT MSP Team Lead Project Management training Certifications: A+, N+, Security +, Lab Tech, SonicWALL, MCSA Stratix is an equal-opportunity employer. For more information, please visit our website at **********************

Job Title: IT Support Technician Department: Information Technology Reports to: Technology Operations Supervisor FLSA Status: Exempt The IT Support Technician provides technical assistance and hands-on support to Trulieve locations, ensuring reliable performance of hardware, software, and network systems. This role is critical to maintaining operational efficiency through troubleshooting, maintenance, and technology deployments across facilities and dispensaries. Responsibilities include asset documentation, Level 3 escalation support, and development of SOPs for knowledge transfer. The position works closely with the Technology Operations Supervisor to uphold service standards and drive continuous improvement. Key Responsibilities Deliver exceptional customer service and technical support to internal employees. Provide on-site and remote IT support for locations nationwide. Respond promptly to support requests via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, peripherals, and network equipment. Install, configure, and maintain operating systems, applications, and security tools. Manage user accounts, including password resets and access permissions. Perform routine system maintenance and updates. Document issues, resolutions, and processes in the IT knowledge base. Support IT projects such as upgrades, deployments, and migrations. Ensure compliance with IT policies and security standards. Maintain accurate documentation for managed stores and update during quarterly site visits. Administer Microsoft Azure, Office 365, and related applications. Troubleshoot network-related issues and assist with MDM platform management. Collaborate with IT Service Management to ensure a seamless support experience. Audit and streamline manual software processes and contribute to automation initiatives. Provide innovative solutions for complex technical challenges. Respond to critical technical needs on a 24/7 basis. Travel up to 35% nationwide. Retail & Store Support: Provide IT support for retail locations, including POS systems, printers, network connectivity, and store-specific applications. Resolve issues impacting store operations quickly to minimize downtime. Coordinate with vendors and internal teams for hardware replacements and repairs. New Store & Remodel Support: Assist with planning and execution of IT installations for new store openings and remodels. Deploy and configure network equipment, POS systems, workstations, and peripherals. Perform site readiness checks and ensure all IT systems are operational before launch. Document installation processes and maintain accurate inventory of deployed assets. Skills and Qualifications Experience: At least 3 years in IT support, help desk, or desktop support roles within an enterprise environment. Ability to make sound, timely decisions in a fast-paced setting. Independent self-starter. Education & Certifications: Associate's or bachelor's degree in IT, Computer Science, or related field (preferred). Certifications such as CompTIA A+, Network+, Microsoft Role-Based, or ITIL Foundation (preferred). Technical Skills: Operating Systems: Advanced knowledge of Windows OS and Windows Server; familiarity with mac OS and Linux. Microsoft Technologies: Proficiency in Office 365, Azure, Intune, SharePoint, and advanced O365 troubleshooting. Networking: Strong understanding of TCP/IP, VLANs, DNS, DHCP, VPN, and Wi-Fi troubleshooting. Device & Application Support: Hardware/software troubleshooting for desktops, laptops, printers, peripherals, and mobile devices. Systems Administration: Active Directory user management and permissions. Tools: Remote support tools (TeamViewer, Remote Desktop) and ITSM platforms (Zendesk, ServiceNow, ADO). MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems. Core Competencies: Customer Service: Communicate clearly and patiently with non-technical users. Problem-Solving: Identify root causes and implement effective solutions. Time Management: Prioritize multiple tickets and meet SLAs. Collaboration: Work effectively with IT teams and cross-functional departments. Additional Requirements: Must be at least 21 years old and pass Level 2 Background Screening. Willingness to travel up to 35% nationwide. Availability for 24/7 technical support as needed. Physical Requirements Ability to lift 25 lbs. to a height of five feet and carry up to fifty feet. Ability to climb ladders, kneel, crouch, and reach as needed. Ability to work in varying environmental conditions while wearing PPE. Visual acuity for detailed inspection and computer work. Ability to communicate verbally at conversation levels. Work Schedule 40+ hours per week with flexible hours based on business needs. Must be available for on-call duties, evenings, weekends, and holidays. Equal Opportunity Employer Trulieve Supports a Drug Free Workplace

Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Roles & Responsibilities 1. Technical Support: Provide technical assistance to users experiencing hardware and software issues. 2. Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices. 3. Troubleshooting: Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity. 4. User Training: Train users on new technologies and provide guidance on best practices. 5. Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed. 6. Collaboration: Work closely with other IT teams to resolve complex issues. 7. Conference Room Support: Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings. 8. iOS Device Support: Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions. Salary Range: $60,000 $65,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Our client is looking for an IT Financial Analyst to join their team on a contract, remotely. Pay: $45-52/hour Primary Duties and Responsibilities: Manage the financial relationship between the organization and key strategic IT vendors, including SOW review and tracking, monitoring vendor adherence to financial contract terms, and reconciliation of vendor accounts. Monitor and report on key Program Accounting initiatives, including project financial reviews. Maintain and monitor IT Financial processes that are part of the project life cycle, including assisting with training for project managers. Serve as an educational resource to internal and external partners, as well as business leaders, to aid in the understanding of financial results and measurement systems/metrics. Provide financial consulting and analytical support, including budgeting and forecasting, to leadership of assigned shared service organizations. Serve as a mentor for junior IT Financial Analysts. Work closely with shared service leaders to understand business needs and requirements and ensure alignment of forecasts and budgets. Prepare monthly accrual and expense re-class entries. Audit task charge codes in Clarity to ensure proper Accounting standards are followed. Maintain forecast of operating expense and capital expenditure. Support the development, maintenance, and continuous improvement of the annual budgeting and ongoing forecast processes. Assist the capital planning process for assigned organizations, including conducting research and analysis, validating business cases, creating financial models, and making recommendations. Analyze and interpret financial data and formulate conclusions and recommendations to supported organizations to address concerns or areas of opportunity. Report monthly actual results against budget and forecast; investigate and explain causes of variance. Analyze trends and cost drivers and highlight risks and opportunities. Provide financial analysis to help IT leadership understand financial results and support business decisions. Provide analysis for monthly management reviews. Ensure knowledge, understanding, and compliance with company policies and procedures. Provide feedback to management concerning possible problems or areas of improvement. Make recommendations to implement improved processes. Perform other duties as assigned by management. Experience and Educational Requirements: Bachelor's Degree or equivalent in relevant work experience. Degree in Finance or Accounting preferred. 8+ years of FP&A experience in a large corporate environment. Experience working in an IT environment a plus. Experience creating budgets and forecasts, reporting, financial modeling, and financial analysis. Experience developing and leading FP&A processes. Advanced knowledge of accounting principles required. High level of proficiency in Microsoft Excel and PowerPoint required. Experience with financial systems required; SAP a plus. Ability to work with senior management in a cross-functional environment. Ability to work independently with minimal direction and oversight. Must be creative and forward-thinking with high ethical standards. Must possess sound technical skills, analytical ability, good judgment, and a strong operational focus. Strong presentation skills. Ability to maintain the highest level of confidentiality. Ability to work within and meet established deadlines. Excellent interpersonal, written, and oral communication skills. Ability to work in a team fostered environment. Ability to adapt to a flexible schedule. Minimum Skills, Knowledge, and Abilities: Demonstrated knowledge of database applications in the business environment. Strong analytical and problem-solving skills to interpret and evaluate business problems and apply applications knowledge to identify appropriate solutions. Demonstrated knowledge of project management concepts. Strong leadership skills. Good interpersonal skills. Strong decision making skills. Strong customer service skills. Ability to communicate effectively both orally and in writing, including the ability to relate effectively with both technically and non-technically oriented individuals. Ability to prioritize workload and consistently meet deadlines. Strong organizational, administrative, and follow-up skills.

Responsibilities • Provides on-site client facing support; including installation, servicing, and repairing systems. • Quality checks operational status of system equipment before deployment. • Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. • Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting. Basic Qualifications • 1+ years of field support experience • Hardware/software installation, support and troubleshooting • Experience with Windows 10 • Experience with MS Office and OS365 • Configuring new PC's/notebooks via SCCM imaging • Ticket management experience • iOS device familiarity • Lift and carry up to 40lbs Work Environment • Office environment

Avo Photonics is a dynamic contract engineering services company that designs, develops, and manufactures custom opto-electronic products for a large customer base. Members of our staff can design, prototype, and produce next generation products for a diverse range of markets including environmental, medical, automotive, military, industrial, aerospace, and communications. We seek a diligent, dedicated and meticulous IT Manager who will help to further our success and reputation in the industry through world-class service. Specifically: Continually evaluate, plan, implement and maintain a secure networking infrastructure in all Avo facilities Ensure appropriate firewall and switch hardware is deployed to enable secure access for employees while preventing intrusion. Maintain firmware updates per a documented schedule. Implement and actively monitor appropriate software for server and endpoint patch management, virus protection, and zero-day malware threats to network security Manage employee IT security training program to maintain 100% compliance Provide network and endpoint support for seven day operations across two shifts, including remote access for approved users Define, manage, and test an IT Disaster Recovery Plan, including appropriate redundancy and backups Identify, hire, and manage IT staff Define, implement, and manage solutions for seamless telecommunications, facility access control, and surveillance cameras Requirements: 15 years experience managing information technology networks including network administration and system administration in Windows Server and Linux environments 10 years experience with network security, including firewalls, wireless access, segregated subnets and VLANs Bachelor's degree in Information Systems or Computer Science is preferred Excellent communication skills Avo Photonics offers competitive salaries and a comprehensive benefits package. Apply today! Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.

Title: IT Support Specialist Duration: 6 month contract + potential extensions Desired Skills & Experience Experience in L1/L2 IT support, including hardware/software troubleshooting, imaging and deployment of devices, strong understanding of network infrastructure, user onboarding/offboarding, asset management, etc. Proven ability to support onsite infrastructure including device network connections, badge access, camera surveillance systems, time & attendance systems, complex meeting room set ups, etc. Strong ability to communicate and collaborate with end users, regional and global IT teams, manage vendor relations, and document support activities effectively Job Description: One of Insight Global's chemical manufacturing clients is looking for a IT Support Specialist to join their team in Newark, DE! This role encompasses tasks such as installing hardware and software, onboarding and offboarding users, ensuring security compliance, integrating and upgrading systems, troubleshooting issues, and providing general IT support for the mutli office campus. Additionally, it involves collaborating with Regional and Global IT teams to guarantee efficient IT service delivery. Compensation: $20-24/hour Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

About Us: Datavault AI is revolutionizing the way organizations manage, value, and monetize their data. We empower businesses to unlock the full potential of their data through advanced financial modeling, risk assessment, and governance tools, all while maintaining privacy and regulatory integrity. Job Description: We are seeking a detail-oriented and proactive Computer Technician to join our IT team. This position is responsible for maintaining workstation and server security, supporting end-users, managing hardware/software deployment, and ensuring compliance with IT policies. The ideal candidate will have strong technical troubleshooting skills, experience with endpoint security, and the ability to communicate effectively with non-technical users. Key Responsibilities: Backup and securely wipe old hard drives quarterly. Ensure workstation and server anti-virus software is kept up to date. Ensure password policy and security policies are being adhered to. Decommission old equipment as needed, according to IT policies. Prepare and redeploy used equipment into production use as needed based on IT policies. Prepare and deploy new equipment and software as directed. Monitor, investigate, and remediate anti-virus and cybersecurity events. Update workstation Operating Systems and software as directed by IT Manager. Perform an extensive audit of all workstations on an annual basis, noting their general details, OS, software, and checking for policy compliance. Remediate any issues found. Perform end user IT support. Assisting IT Manager with IT projects. Complete other IT projects and IT duties as assigned. Qualifications: Associate's degree, bachelor's degree, or equivalent combination of education and CompTIA A+ certifications. 3-5 years of experience as a computer technician, IT support, or related role. Familiarity with Windows, Linux and Mac environments. Strong analytical, diagnostic, and problem-solving skills. Excellent interpersonal and communication abilities. Ability to work independently and manage multiple priorities effectively. Experience working in environments with strong IT compliance or security protocols. Scripting and group policy or Intune experience is preferred. Must be able to quickly relay technical information to non-technical staff and build up rapport with users. What We Offer: Competitive salary and benefits package. A fast-paced, high-impact work environment. Opportunity to work closely with executive leadership. The chance to work with cutting-edge technologies and make a significant impact. A culture of innovation, ownership, and growth.

Head of IT Infrastructure Our client, a Philadelphia based financial services company is seeking a Head of IT Infrastructure for a hands-on opportunity to design and protect the infrastructure alongside a team of five. The ideal candidate will have experience with Infrastructure Architecture & Strategic Design, Data Protection, Transformation and Innovation, Cloud Migration and Disaster Recovery. Responsibilities Demonstrated success in architecting enterprise infrastructure across hybrid cloud, date centers, user endpoints and networks Hands on technical troubleshooting and optimization Deep understanding of enterprise-grade backup and restore strategies Design of DR and business continuity plans Skills/Competencies 10+ years in infrastructure roles Prior career progression to a leadership role Experience in financial services sector strongly preferred Certifications in enterprise architecture, cloud platforms or cybersecurity Additional Details: Employment type: Direct Hire Salary: DOE In office role. The specific compensation for this role will be determined based on the education, experience, location and skill set of the individual selected for this position. SolomonEdwardsGroup, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status. SolomonEdwardsGroup, LLC adheres to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. For more information on your rights, click here: ***********************************************

CompanyFederal Reserve Bank of PhiladelphiaThe Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware. The Federal Reserve Bank of Philadelphia is seeking a Junior, or Senior undergraduate student, or Graduate level student with a preferred major in Computer Science or Data Science major within the Information Technology Services (ITS) department. This is a paid internship, Monday- Friday, (40 hours per week). Our Summer Internship Program is typically 10 weeks. The hourly rate for this position is $23.00 per hour for Undergraduate level and $28.00 per hour for Graduate level. What You Will Do: You will assist in modernizing various data driven applications related to fraud detection, web searching, such as Artificial Intelligence (AI), Machine Learning (ML), and natural language processing (NLP). 50% Develop applications in a multi-tiered on-prem and cloud environments using modern frameworks. Using programming languages Python, R and Integrated Development Environment (IDE's) like Visual Studio, Eclipse, or similar, and source code management products like GIT. 20% Design and develop relational database schemas and queries in environments such as SQL Server, Oracle. 30% Participate on Bank, department, or system projects of moderate to high complexity. What You Have: Required technical skills: Python, JSON, GIT, JIRA and VS Code. Preferred skills: Excellent written communications skills, initiative, creativity, problem solving skills, attention to detail, and organizational skills. Physical Requirements: Sitting at a computer for long periods of time. Additional Details: The Federal Reserve Bank of Philadelphia takes your information privacy seriously. Federal Reserve Bank of Philadelphia staff will only email you from the “@phil.frb.org” domain or through the Workday system “****************”. If you are initially contacted by phone, feel free to request that the caller provide you with their email address to validate their identity. If you have any questions about the validity of someone who contacts you regarding this position, please email the Talent Acquisition team at ******************************. We are an equal opportunity employer committed to hiring the best candidates and to providing equal employment opportunity to all persons without regard to race, color, religion, sex, pregnancy, national origin, age, genetic information, disability, military service, or any other basis protected by law. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment. If you need assistance or an accommodation due to a disability, please email us at ****************************** . All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions. Background investigations and drug testing are required for all new hires as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be screened for the presence of marijuana. Any hiring decision based on a background investigation will be made following an individualized assessment that is job-related and consistent with business necessity and applicable law. Employment may not begin until the Bank accepts the results of the background investigation. Certain eligibility rules apply. You will provide work authorization to prove your eligibility to work in the United States. The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time. This is NOT a 100% remote opportunity. You will be available to work on-site full time. Learn more about the Philly Fed and its culture. Learn more about working for the Philly Fed. Full Time / Part TimePart time Regular / TemporaryTemporaryJob Exempt (Yes / No) NoJob CategoryWork ShiftFirst (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels. Privacy Notice

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Philadelphia Department of Public Health's mission is to protect and promote the health of all Philadelphians and to provide a safety net for the most vulnerable. We provide services, set policies, and enforce laws that support the dignity of every man, woman, and child in Philadelphia. We work together to make Philadelphia a healthy place to live, work and play. Job Description The IT Security Operations Administrator's role is to ensure the secure operation of the DPH computer systems, servers, and network connections. This includes collaboration with OIT to check server and firewall logs, scrutinize network traffic, establishing, and updating virus scans, and troubleshooting. This person will also analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion and conduct user activity audits where required. The IT Security Operations Administrator acts as a senior member of the DPH Health IT team to respond to IT security issues related to IT operations; perform documented information security processes; identify, create, and document needed processes and process improvements related to IT security operations; and research information security topics, tools, techniques, and threats. They lead operational security projects, serve as an information security resource on general DPH IT projects, develop responses to OIT Security audit and security findings. Essential Functions Security Operations Management * Follow documented information security policies, processes, and procedures. * Document new information security processes and update existing information security. * Coordinate deployment, management, and maintenance of all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and antivirus software with the Office of Innovation and Technology (OIT). * Administer and maintain end user accounts, permissions, and access rights. * Manage connection security for local area networks and DPH web sites. * Manage and ensure the security of databases and data transferred both internally and externally. * Review results of penetration tests and collaborate with application owners to mitigate or eliminate identified risks and vulnerabilities. * Identify and implement necessary improvements to prevent incidents from recurring and proposing appropriate solutions and/or next steps. * Prioritize information security issues, work on multiple tickets concurrently, monitor existing tickets, and manage resolution. * Research information security topics, tools, techniques, and threats as directed. * Serve as an information security resource on DPH IT projects. * Participate in RFP/contract development and review for tools and services specifically related it DPH Security Operations. * Actively promote a customer-oriented approach to maintain a secure DPH network. * Know how to find answers. Understand available tools and resources to determine correct answers to security issues. Relationship Management * Build and maintain collaborative and consultative relationships with OIT, DPH Divisions/Units as well as vendors related to DPH operational security systems and processes being managed and or supported by DPH Health IT and OIT Operations Security Teams. * Gain an understanding of OIT and DPH processes and requirements as they relate to the DPH supported systems. * Conduct regular reviews, priority-setting, and planning sessions with the Health IT Director, the Health IT Infrastructure Manager, the Health IT Enterprise Data Services Manager, and other stakeholders. Serve as an advocate for those priorities, plans, and other technology needs within DPH Health IT. * Monitor, evaluate, and regularly report to Health Director on IT security related IT projects, services, and support; the delivery of services according to service level agreements; and levels of client satisfaction. Competencies, Knowledge, Skills, and Abilities * Extensive experience with information, network, and application security concepts, methodologies, and processes * Deep understanding of information risk assessment and mitigation concepts, methodologies, and tools. * Comprehensive understanding of forensics and compliance concepts, methodologies, processes, and tools. * Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities. * Strong written and oral communication and interpersonal skills with a focus on rapport-building, listening and questioning skills. * Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems. * Ability to build effective relationships and strong commitment to working collegially and collaboratively with constituents at all levels in a diverse and distributed environment. Qualifications We care more about what you can do than where you learned how to do it. That said, a bachelor's degree, any GIAC certification, CISSP certification, and four years of experience in IT security is preferred; and a good foundation for the work. Additional job-related experience around the competencies above in lieu of a bachelor's degree will be considered. Additional Information Salary Range: $90,000-$100,000 Salary cannot exceed $100,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available * The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************

We are in need of a SAP Support Specialist to provide front-line operational assistance for enterprise resource planning systems, ensuring stable day-to-day performance and smooth execution during major deployment events. This role works closely with project leadership, implementation partners, and the Service Desk to maintain system health, guide end users, and uphold support standards throughout the ERP lifecycle. Core Responsibilities ERP Issue Intake & Resolution Act as the initial point of contact for ERP-related incidents and service requests. Perform Level 1/2 troubleshooting, escalating issues according to ITIL/ITSM practices. Oversee inbound tickets in ServiceNow to ensure timely handling and adherence to support expectations. Testing, Cutover & Deployment Readiness Provide extended coverage during system testing, cutover activities, and launch periods. Engage daily with PMO teams and implementation partners to review transition plans, outstanding risks, and required dependencies. Conduct routine environment checks to verify system stability and availability ahead of key milestones. User Access & System Preparation Confirm users are properly provisioned with system accounts, authentication tools, and access resets. Validate workstation setup, device connectivity, and peripheral functionality associated with ERP-driven workflows. Documentation & Knowledge Transfer Create and update How-To guides, support documentation, runbooks, and knowledgebase articles. Equip the wider Helpdesk team with training on ERP procedures, common problems, and escalation paths. User Communications & Stakeholder Interaction Deliver clear updates regarding outages, known issues, changes, and progress during incident resolution. Provide on-site support during location rollouts, assisting with hardware and process-related questions. Operational Flexibility Participate in after-hours or on-call rotations during critical testing and deployment stages. Assist with general Helpdesk responsibilities during non-peak ERP periods, ensuring consistent queue coverage and warm transitions. Qualifications Experience supporting ERP applications; exposure to SAP S/4HANA is highly advantageous. Familiarity with ITIL/ITSM service management frameworks and enterprise ticketing tools such as ServiceNow. Strong interpersonal and communication skills with the ability to support diverse user groups. Ability to operate effectively in time-sensitive, high-visibility environments.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military