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Technical Support Specialist
TEC Specialty Products
Information technology professional job in Aurora, IL
We are looking for a Technical Support Specialist to serve as a key technical resource for our customers and external partners. In this role, you will provide expert guidance on flooring systems and flooring adhesive products and act as a primary technical contact for installers, distributors, architects, specifiers, and internal teams. You will deliver accurate, timely, and professional technical support while upholding the company's quality, safety, and brand standards.
What You'll Do
Respond to technical inquiries related to flooring adhesives, installation systems, and associated products.
Troubleshoot product and installation issues using structured problem-solving and diagnostic techniques.
Document customer interactions and manage cases within the case management system.
Resolve technical issues efficiently and escalate complex cases to Area Technical Managers, Quality, R&D, or EHS as needed.
Collect and manage customer claims, coordinating corrective actions such as replacements, credits, or refunds.
Support quality events or recalls through customer communication and established procedures.
Maintain strong technical knowledge of current and legacy products, application methods, warranties, and industry standards.
Collaborate with Sales, Quality, Manufacturing, and R&D teams to support customer satisfaction and continuous improvement.
Ensure compliance with Environmental, Health, and Safety (EHS) requirements and company policies.
Provide backup support to the Technical Support team during peak periods.
What We're Looking For
Experience in technical support, flooring, construction materials, or a related industry preferred
Strong problem-solving, communication, and documentation skills
Ability to explain technical information clearly to diverse audiences
Customer-focused mindset with attention to detail
$40k-68k yearly est. 3d ago
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IT Lead, PLM
Komatsu America Corp 4.9
Information technology professional job in Chicago, IL
Join Komatsu and Be Part of Something Big!
The PLM Lead is responsible for leading the development, integration, management, and optimization of the PLM tools (Siemens Teamcenter, Dassault 3DExperience, PTC Windchill or Autodesk Fusion). This role oversees the interface of PLM with SAP and other systems, ensuring seamless integration and operation. You will play a pivotal role in defining technical strategies, guiding solution design, and ensuring successful implementation of PLM to meet business objectives. Additionally, the role will develop implementation plans in coordination with stakeholders and support business case development for PLM technology projects across different divisions.
Key Job Responsibilities
To be successful in this role, the PLM IT lead must have a strong understanding of both technical skills and business processes and be able to effectively present and demonstrate solutions to an executive audience.
Lead and oversee the implementation, development, upgrades, support, and process optimizations of PLM tools (Teamcenter, 3DX, Windchill or Fusion).
Define technical requirements, specifications, and architecture designs based on business objectives and user needs.
Conduct technical feasibility assessments and prototype development to validate design concepts and identify potential risks and challenges.
Employ application and integration development best practices, enterprise architecture standards, functional and technical solution architecture modification and design, environment management, and testing.
Ensuring PLM Solution is implemented successfully, sustainability of technology and applications on security compliance and capability enhancement and alignment product roadmaps.
Identify, investigate, and recommend improvements to products, systems, and processes and provide technical feedback for proposed system design and implementation activities.
Stay current with industry trends and best practices, application logging, monitoring, and observability.
Serve as the PLM expert and primary point of contact for all engineering applications.
Train business users on new PLM processes and manage business requests.
Qualifications/Requirements
Bachelor's degree in informationtechnology, information science or a related field
10+ years of experience in PLM tools (Teamcenter, 3DX, Windchill or Fusion) implementation, integration & support, with 4+ years of experience in technical leadership roles.
Ability to lead teams, communicate effectively, and build strong relationships.
Hands‑on experience with PLM tools (Teamcenter, 3DX, Windchill or Fusion), software development, and related technologies.
Strong technical skills in PLM, including experience with data management, process optimization, and system administration.
Strong analytical and problem‑solving skills to address PLM issues and implement solutions.
Ability to learn new technologies and adapt to changing requirements.
Strong written and verbal communication skills.
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $140,000. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well‑being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at *************** .
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affi ‑ Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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$140k yearly 1d ago
Global IT Compliance Lead - Privacy & Data Protection
Constellation Brands 4.7
Information technology professional job in Chicago, IL
A leading beverage company is seeking an experienced IT Compliance Manager to oversee its compliance program for non-SOX obligations. This role involves developing governance frameworks, collaborating across departments, and ensuring controls are effective. Candidates should have a Bachelor's degree, 8+ years of relevant experience, and strong analytical and communication skills. Join a dynamic team and help maintain compliance in a rapidly evolving regulatory environment.
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$117k-146k yearly est. 2d ago
IT Manager
ML Realty Partners
Information technology professional job in Itasca, IL
ML Realty Partners (MLRP) is a long term industrial real estate investor in the Central United States. The company provides clients with an exceptional experience at its properties. A collaborative team of accountable professionals, ML Realty Partners has a platform that will continue to strive to exceed team members' expectations, both in growth opportunities and in recognition of performance.
We are actively seeking a full-time IT Manager to provide a single point of contact for all IT-related matters ensuring technology infrastructure supports overall business objectives. Previous experience is a must.
Responsibilities include:
Develop and execute IT strategies, policies, and procedures to align technology with business objectives
Create and manage annual IT budget ensuring cost effectiveness and efficiency in all IT operations
Implement and oversee security protocols, disaster recovery, data protection ensuring compliance with company policies
Manage and monitor all installed systems and infrastructure, including servers, networks, software to ensure high availability and performance.
Diagnose and resolve hardware/software issues for employees via on-site assistance or remote access
Manage the annual cybersecurity audit process and responses and IT component of bi-annual internal audit
Conduct and document annual disaster recovery testing
Qualifications
Bachelor's degree in Computer Science, InformationTechnology, or related field
Minimum of 5+ years of experience in IT infrastructure
Leadership skills
Strong knowledge of server administration, networking, virtualization, and cybersecurity
Hands-on experience and proficiency with enterprise systems with Microsoft 365, EntraID, Active Directory
Excellent analytical and problem-solving skills to diagnose issues and develop effective solutions.
Strong verbal and written communication skills for effective interaction with stakeholders at all levels.
Benefits & Requirements
For this role, benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, vacation, holidays, and more.
Completion of a satisfactory background check is required before employment agreement can be made
Hiring Salary Range of: $100K/yr - $120K/yr. Salary and bonus compensation package to be determined by the candidate's education, experience, knowledge, skills, and abilities.
ML Realty Partners is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
Please email cover letter and resume to: IT_****************************
No phone calls, please.
$100k-120k yearly 5d ago
Healthcare IT Strategy & Transformation Manager
Hispanic Alliance for Career Enhancement 4.0
Information technology professional job in Chicago, IL
A global consultancy firm seeks a Healthcare Technical Consulting Manager in Chicago to lead digital transformation for healthcare organizations. The ideal candidate will have at least 8 years of consulting experience, a Bachelor's degree, and the ability to guide healthcare IT strategies. You will work in an inclusive environment, fostering partnerships and leading cross-functional teams to drive impactful solutions.
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$82k-129k yearly est. 5d ago
Solution Architect - Cloud - Information Technology - Analysts
Comforcehealth
Information technology professional job in Chicago, IL
Innova Solutions is immediately hiring a Solution Architect - Cloud Permanent Duration: Fulltime As a Solution Architect - Cloud, you will: Solution Architect to lead the modernization of a legacy healthcare platform used for eligibility screening patients for disability benefits/coordinating for submission applications in SSA, appeals processing in the US healthcare domain. The role requires defining the target architecture, creating a robust migration strategy, and ensuring security, compliance, and scalability in the solution design. This is an onsite role at the client location in the USA, requiring close coordination with client business teams, operations, and enterprise architects.
Proven experience as a Solution Architect on large-scale enterprise modernization projects, preferably in the healthcare domain.
Strong understanding of US healthcare processes, especially related to disability eligibility screening and benefit determination.
Hands-on experience designing solutions on D365+Powerplatform+Azure.
Strong understanding of cloud-native architecture principles, data flows, and integration patterns.
Should have strong knowledge on SQL and Microsoft shop like visual studio.
Establish the integration strategy between internal modules and external systems via secure APIs and Azure services. · Design data flow, entity modeling, and component architecture, ensuring adherence to industry and organizational security standards.
Azure Well-Architected Framework and Microsoft Cloud Adoption Framework (CAF).
Should have experience in migration of Legacy projects to cloud platform
Familiarity with architecture governance processes and working with enterprise architecture teams.
Incorporate security by design principles across the architecture:
Ensure the platform meets HIPAA, HITECH, and other relevant US healthcare compliance standards.
Developing solution architecture artifacts: HLDs, LLDs, integration diagrams, security models.
Document detailed solution blueprints, technical specifications, and integration design documents
Candidate must have skills:
10 to 15 years of experience in IT operations or production support, with at least 5 years in a leadership role.
Strong understanding of Best benefits process.
Familiarity with Azure Well-Architected Framework and Microsoft Cloud Adoption Framework (CAF)
Solid knowledge of databases (SQL/Oracle), APIs, and Azure Cloud platform.
Experience with DevSecOps and CI/CD pipelines in regulated environments.
ITIL certification is a plus.
Good to have skills:
Experience with Best Benefits
Background in Agile/DevOps environments.
Strong analytical, communication, and crisis management skills.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.
ASK ME HOW.
Thank you!
Kiran Vajrala
Manager
PAY RANGE AND BENEFITS:
Pay Range: $106,000 - 124,500$ Per Year
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits:
Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS:
Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
Named One of America's Best Employers for New Grads by Forbes (2024
Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications
Website:
********************************
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at ********************** or **************. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Thank You!
Team Innova Solutions
Job ID: 1003555 Scottsdale , Arizona Job Type: Contract Added - 07/30/25
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$106k-124.5k yearly 1d ago
IT System Administrator - Onsite at DC - 2nd Shift - Joliet, IL
Harbor Freight Tools 4.4
Information technology professional job in Joliet, IL
The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics.
Essential Duties and Responsibilities
Support a 2 million square foot warehouse environment
Configure/Troubleshoot desktop issues and applications
Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines
Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking
Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift
Provide a point of escalation and support to the Technical Infrastructure Group
Participate in weekend, night, and alternate shift maintenance activities, as required
Perform general system administration duties in a Windows Active Directory environment
Support, maintain and administer third party applications
Produce appropriate documentation for application deployment, configuration, and related processes
Participate in disaster recovery planning, testing and response
Perform routine preventative maintenance on all hardware on a routine and scheduled basis
Perform network troubleshooting to isolate and diagnose common network problems
Non-Essential Duties and Responsibilities
Enforce change management and compliance processes
Work as a technical resource on assigned projects
Independent analysis, communication, and problem solving
Position is expansive and additional responsibilities can be added
Additional duties as assigned by manager
Job Qualifications - Education and Experience
Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments
College degree preferred but not required.
Minimum of 3 years working experience in a warehouse environment preferred
Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX
Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting
Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies)
Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP
Working knowledge of remote access technology such as VPN or VM View
Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint
Must have Good verbal and written communications skills
Self-motivated and directed
Must have very strong problem solving skills
Physical Requirements
General office environment requiring ability to:
stand, walk, sit for extended periods of time
speak and listen to others in person and over the phone
use keyboard and read from computer screen and reports
lift up to 15 lbs.
Safety
The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
Supervisory Responsibility
None
$54k-68k yearly est. 6d ago
ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
Ernst & Young Advisory Services Sdn Bhd 4.7
Information technology professional job in Chicago, IL
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow Senior Consultant - IT Service Management (ITSM)
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Skills and attributes for success
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 1 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist - ITSM
3+ years of Big 4 or equivalent consulting experience
Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S.
Ability to travel to meet client needs
Ideally, you'll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Performance analytics and reporting experience - certifications are a plus
ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM
Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learnmore .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information,national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
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$122.9k-213.4k yearly 3d ago
Information Technology Infrastructure Manager
Heartland Paving Partners
Information technology professional job in Glen Ellyn, IL
About the Company:
Heartland Paving Partners is a superregional, self-performing provider of commercial asphalt and concrete maintenance and repair services across the Upper Midwest and expanding into the Northeast. Committed to excellence and customer satisfaction, Heartland delivers high-quality solutions and fosters strong partnerships within the industry.
Job Description:
The Manager, IT Infrastructure will be responsible for the stability, security, and scalability of the company's IT environment, including networks, servers, cloud services, and end-user support. This role ensures business continuity through effective infrastructure planning, monitoring, and incident response, while leading a team of IT professionals and contractors.
Bachelor's degree in InformationTechnology, Computer Science, or related discipline.
7+ years of IT infrastructure management experience.
Strong knowledge of networking, cloud services (Azure/AWS), and cybersecurity.
Experience managing IT budgets and vendor contracts.
Excellent problem-solving and leadership skills.
Preferred Qualifications:
Relevant certifications (CCNP, MCSE, AWS/Azure Solutions Architect).
Experience in a multi-location, field-service or construction-related industry.
Familiarity with hybrid cloud environments.
Oversee network, server, and cloud infrastructure operations and security.
Develop and implement IT infrastructure strategies aligned with business goals.
Manage vendors and service providers for hardware, software, and telecommunications.
Ensure robust cybersecurity measures and disaster recovery plans.
Monitor system performance and implement improvements to optimize reliability.
Supervise IT support for regional offices and field operations.
Competitive salary
Health, dental, and vision insurance
Retirement plan with company match
Paid time off & holidays
Heartland Paving Partners is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.
$95k-125k yearly est. 5d ago
Information Technology Manager
Berkot's Super Foods 4.0
Information technology professional job in Joliet, IL
Berkot's Super Foods is seeking an InformationTechnology (IT) Manager at our corporate location. The candidate will be responsible for leading and supporting the technology infrastructure, systems, and services that drive store operations across the grocery chain. This role oversees IT staff, manages daily operations, ensures system reliability, and partners with business leaders to implement technology solutions that enhance productivity, customer experience, and overall operational efficiency.
Responsibilities
Oversee the daily operation and maintenance of store-level and corporate IT systems, including POS, network infrastructure, handheld devices, back-office systems, and security solutions.
Ensure system availability, reliability, and performance across all store locations.
Oversee help desk operations and provide escalation support for complex issues.
Manage servers, networks, hardware, software, and cloud-based systems to ensure stability and security.
Coordinate installation, configuration, upgrades, and maintenance of critical systems.
Monitor system performance, troubleshoot failures, and implement proactive solutions.
Ensure compliance with cybersecurity policies, PCI requirements, data protection regulations, and internal security practices.
Collaborate with cross-functional teams to identify business needs and translate them into scalable technology solutions.
Qualifications
Bachelor's degree in InformationTechnology, Computer Science, or related field strongly preferred.
5+ years of IT experience, with at least 2 years in a supervisory or management role preferred.
Retail or grocery industry experience strongly preferred, especially with POS or store operations systems.
Working knowledge of security, incident reporting software, and basic retail systems.
Proven leadership and project management abilities.
Excellent problem-solving, communication, and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Ability to travel to store locations as needed.
Job Type: Full-time
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
$95k-139k yearly est. 5d ago
Lead Enterprise IT Business Consultant: PBM & KPI Focus
Highbrow LLC 3.8
Information technology professional job in Chicago, IL
A leading consulting firm in Chicago is looking for a Lead Business Consultant to analyze large enterprise IT systems and identify gaps. This role requires strong knowledge of Pharmacy Business Management processes, defining metrics like KPIs and SLAs, and leading workshops to document findings. The ideal candidate should have a proven record in visualizing business workflows and collaborating with technical teams. Competitive salary and benefits offered.
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$64k-87k yearly est. 2d ago
AI & IT Solutions Analyst
W. R. Meadows, Inc. 3.8
Information technology professional job in Hampshire, IL
Title: AI & IT Solutions Analyst
Reports to: Director of InformationTechnology
Department: InformationTechnology
Classification: Salary (Exempt)
Division: Corporate Date
Conditions: Full-Time, 100% on site
JOB SUMMARY:
The AI & IT Solutions Analyst plays a critical, foundational role in designing, deploying, and supporting the company's enterprise AI ecosystem. This includes establishing secure environments for AI, developing retrieval-based tools, integrating corporate data sources, implementing governance and monitoring, and supporting AI adoption across all departments.
The position directly supports the enterprise AI roadmap, beginning in 2026, and ensures that W.R. MEADOWS can safely utilize AI to improve productivity, operations, quality, research, decision-making, and customer value - while protecting intellectual property, formulations, and confidential data.
KEY RESPONSIBILITIES:
AI Architecture & Infrastructure (Tier 1, Tier 2, Tier 3)
- Assist in designing and implementing secure AI environments across multiple tiers, including productivity AI, internal confidential AI applications, and highly isolated R&D AI systems.
- Configure secure access controls, data boundaries, isolated environments, and protected compute spaces for sensitive workloads.
- Establish and maintain AI infrastructure components required for retrieval, automation, and departmental use cases.
Retrieval-Augmented Generation (RAG) & Data Engineering
- Build and maintain retrieval pipelines that enable AI tools to securely access company policies, SOPs, QC data, operational documents, and R&D information as permitted.
- Integrate structured and unstructured data from internal systems such as ERP, WMS, SharePoint/document libraries, R&D repositories, QC systems, CRM, and file-based storage.
- Prepare, clean, transform, and index data needed for AI-assisted workflows.
- Maintain vector search, embeddings, or similar retrieval strategies depending on chosen platform.
AI Application & Workflow Development
- Develop internal AI-powered tools that enhance decision-making, automate tasks, support data lookup, and streamline quality, engineering, HR, operations, R&D, and customer service workflows.
- Prototype and test new AI use cases, helping departments understand and apply AI safely and effectively.
- Contribute to tool deployment, feedback cycles, and ongoing iteration.
Governance, Security & Compliance
- Support enterprise AI governance, including data classification, access control, risk evaluation, and documentation.
- Implement monitoring, performance tracking, safety controls, and audit logs appropriate to the chosen AI technologies.
- Ensure confidential and proprietary information (formulations, research data, manufacturing processes) is protected within the designated AI environments.
- Assist with training on safe, compliant AI usage across the organization.
Cross-Department Support & Adoption
- Work with internal departments (QC, Engineering, R&D, HR, Logistics, Customer Service, etc.) to identify high-value use cases and help implement AI capabilities.
- Provide guidance, demonstrations, and user training as AI tools are deployed.
- Troubleshoot AI-related issues including data integration, retrieval accuracy, and workflow automation.
POSITION REQUIREMENTS:
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, Data Science, Engineering, or equivalent experience.
- Experience working with modern AI technologies, large language models, and AI application frameworks.
- Experience with RAG concepts, vector search, embeddings, or related retrieval methods.
- Hands-on experience with APIs, automation platforms, and scripting (Python preferred but not required).
- Familiarity with cloud or on-premises environments for secure data storage and compute.
- Understanding of enterprise data protection, access control, and governance principles.
- Strong analytical ability and excellent communication skills.
Preferred Qualifications
- Experience in manufacturing or scientific/technical environments.
- Familiarity with enterprise systems relevant to W.R. MEADOWS (ERP, WMS, QC tools, formulation systems).
- Experience implementing secure or restricted-access systems.
- Prior involvement in AI governance, data pipelines, or model evaluation.
Key Competencies
- Ability to translate business needs into technical AI solutions.
- High level of discretion and commitment to protecting intellectual property.
- Strong collaboration skills across departments.
- Ability to work independently, managing complex AI and data workloads.
- Willingness to stay current with rapidly evolving AI technologies.
WORK CONDITIONS
- Full-time
- Occasional after-hours support may be required.
- Travel may be required.
- May involve moderate physical tasks (e.g., equipment setup or evaluation).
- Participation in meetings, testing sessions, and hands-on implementations.
$62k-80k yearly est. 2d ago
Desktop Support
Teksystems 4.4
Information technology professional job in Bolingbrook, IL
*Key Responsibilities* * Provide technical support for hardware, software, and networking issues across desktops, laptops, and mobile devices. * Install and configure software applications on computers and devices. * Set up, replace, or maintain computer hardware and peripherals such as printers and mobile devices.
* Perform basic troubleshooting and escalate issues when necessary.
* Conduct routine maintenance and ensure systems operate efficiently.
* Assist with planning and implementing system upgrades and enhancements.
* Respond to customer inquiries by identifying, investigating, and resolving technical problems.
* Coordinate or perform hardware repairs as needed.
* Deliver training and guidance to users; schedule sessions when appropriate.
* Document activities and resolutions in a ticketing system for tracking purposes.
* Maintain inventory of hardware and software assets.
* Collaborate with internal teams to resolve technical issues.
* Ensure customer satisfaction through professional communication and follow-up.
* Keep support documentation and troubleshooting guides up to date.
* Perform additional duties as assigned.
*Job Type & Location*
This is a Contract position based out of Bolingbrook, IL.
*Pay and Benefits*The pay range for this position is $25.00 - $32.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Bolingbrook,IL.
*Application Deadline*This position is anticipated to close on Jan 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-32 hourly 3d ago
Americas Tech Support Leader - Scale & Strategy
Adyen 4.5
Information technology professional job in Chicago, IL
A leading fintech company seeks a Head of Technical Support for the Americas to lead a team of over 60 support professionals. This strategic role requires a candidate with at least 10 years in enterprise-level customer support, to drive change and improve processes. Located in Chicago, the position entails defining the regional strategy and fostering collaboration across teams. A competitive compensation package is offered, emphasizing Adyen's commitment to diversity and inclusion. This role is an ideal opportunity for professionals ready to take on a significant leadership challenge.
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$50k-78k yearly est. 2d ago
Senior IT Infrastructure Consultant
Elegant Enterprise-Wide Solutions, Inc.
Information technology professional job in Geneva, IL
Job Title: Senior IT Infrastructure Consultant
Key Responsibilities:
Infrastructure Architecture & Operations:
Lead the design, deployment, and management of enterprise infrastructure solutions supporting mission-critical systems
Provide technical leadership for infrastructure modernization, consolidation, and optimization initiatives
Oversee system administration, platform stability, performance, and scalability
Ensure infrastructure aligns with security, availability, and sustainability goals
Networking & Transport Technologies
Architect, manage, and support complex network environments including LAN, WAN, and wireless infrastructures
Design and support multiple transport mediums including copper, fiber, microwave, wireless, cellular, and leased-line replacement technologies
Lead network resilience, redundancy, and performance optimization initiatives
Messaging & Collaboration Systems
Architect and support enterprise messaging platforms and collaboration services
Ensure high availability, reliability, and security of messaging systems
Voice, Video & Unified Communications
Design, deploy, and support voice communications systems, including PBX, IVR, and ACD platforms
Oversee video surveillance systems, ensuring security, reliability, and compliance
Security & Infrastructure Protection
Lead infrastructure security architecture and implementation efforts
Design and manage security controls including:
Firewalls
SIEM platforms
Two-factor authentication
Host and system security controls
Asset monitoring and visibility tools
Coordinate and lead activities related to:
Penetration testing
Vulnerability assessments
Incident response and remediation
Data Center & Platform Services
Oversee data center operations, including compute, storage, and networking platforms
Design and manage backup, recovery, and disaster recovery solutions
Lead virtualization platforms and capacity planning initiatives
Ensure operational excellence, uptime, and recoverability of enterprise systems
Sustainability & Modern Infrastructure
Support and promote green technology initiatives within infrastructure design and operations
Identify opportunities for energy efficiency, system optimization, and sustainable IT practices
Leadership & Collaboration
Serve as a senior technical advisor to stakeholders and leadership
Collaborate with security, application, and business teams to deliver integrated solutions
Mentor engineers and provide guidance on best practices, standards, and architecture decisions
Participate in documentation, standards development, and operational process improvement
Required Skills & Expertise:
Senior-level expertise in enterprise IT infrastructure architecture and operations
Strong background across networking, security, data center systems, and virtualization
Proven ability to lead complex infrastructure initiatives and resolve high-impact technical issues
Excellent communication skills with the ability to work with technical teams and executive stakeholders
Strong analytical, troubleshooting, and decision-making skills
Ability to balance strategic planning with hands-on technical execution.
"No phone calls please."
$85k-114k yearly est. 1d ago
Operations Support Associate
Pasona N A, Inc. 3.8
Information technology professional job in Itasca, IL
Salary: $28-$32/hour (Depending on Experience)
Industry: Manufacturing/Trading (Client company industry)
Flexible Work Options: Hybrid schedule (3 days in office)
Benefits: Not specified
Required Qualifications:
Associate degree in business, operations, logistics, or related field.
Minimum 2 years of experience in an operations or customer solutions environment.
Proficiency with SAP, Ringi, SharePoint, Overdrive, Mezzanine, and related internal systems.
Intermediate-level Microsoft Excel skills including Pivot Table and VLOOKUPs.
Ability to sit for extended periods, use office equipment, and occasionally lift 10-15 lbs.
Local travel may be required; infrequent overnight travel possible.
Responsibilities:
Process SAP entries including customer orders, sales transactions, purchase orders, warehouse releases, returns, subcontract entries, stock transfers, and value write-offs.
Manage documentation and month-end/annual closings, including reconciliation, warehouse charges, courier charges, inventory discrepancy research, and support disposal processes.
Collect and organize inbound/outbound warehouse documentation and upload into DocuWare.
Coordinate with Trade Compliance to ensure proper Incoterms, export filing, customs clearance, and required declarations.
Support sales team with logistics quotes, shipment coordination, inventory reports, supplier forecasts, and analysis reports.
Respond to inquiries and maintain strong communication across departments to resolve issues rapidly and effectively.
Escalate issues when needed and ensure all stakeholders remain informed.
Promote a positive workplace environment and adhere to all company rules and policies.
This job description is a summary and may not list all duties and responsibilities.
$28-32 hourly 1d ago
Regional Diagnostic Technical Specialist
Zoetis, Inc. 4.9
Information technology professional job in Chicago, IL
States considered: Chicago based preferred.
Role Description:
The Regional Diagnostics Technical Specialist (RDTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories. Their primary purpose is to assist clinics with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products. The specialist will be involved in all phases of the onsite support process with emphasis on diagnostics implementation, workflow improvements, and increasing utilization of diagnostic products.
Anticipated travel within assigned territory as required (up to 60%-70%).
Responsibilities:
Responsible for the success of the relationship with assigned clinics in order to achieve the goals and objectives identified by the customer and company to improve utilization, increase adoption, and minimize implementation time of diagnostic products.
Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points; and, for facilitating, developing, designing and implementing clinic workflow processes that improve overall customer experience with diagnostic products.
Responds to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings.
Provides clinics with guidance, instruction, and training on the product line to increase productivity and performance through formal and informal presentations.
Provides post sale product installation and validation, applications and operations training.
Completes daily activity documentation, including detailed reports after customer visits, by collecting, analyzing and summarizing all available information including detailed satisfaction information.
Must possess superb customer service skills, be able to work independently, make appropriate decisions with accuracy, timeliness, and complete follow-through.
Must understand general veterinary clinic operations including but not limited to diagnostic applications, financial limitations, training requirements, and workflow processes.
Must have the ability to create and deliver training presentations clearly and effectively in both formal and informal environments.
Works closely with the Area Business Manager (ABMs), Diagnostic Technical Specialist (DTSs) and Diagnostic Solutions Consultant (DSCs) to provide appropriate customer service in a team approach.
Works with the ABM, DTS, and DSC teams to identify and report opportunities for additional analyzers in customer accounts as well as new opportunities through referrals from existing customers.
Ability to safely lift and move 60 lbs.
Knowledge, Skills, Ability Requirements:
Basic computer skills (i.e. Microsoft Office, Excel, Adobe)
At least one year of experience working in a clinical setting.
Basic knowledge of animal disease states preferred.
Knowledge of diagnostic products, instrumentation, and clinic processes
Candidate must possess an analytical mindset and demonstrable critical thinking skills
Must have the availability and willingness to travel up to 80% of work week and flexible to accommodate customer visit requests.
This position requires travel to multiple locations within the US.
Typically works standard business hours, Monday through Friday.
May be required to travel on a Sunday to be at a customer location Monday morning.
Qualifications (Training, Education, & Prior Experience):
Position requires an associate degree with a bachelor's degree preferred or equivalent experience.
A degree from a Veterinary Technology Program preferred.
Credentialed Veterinary Technician preferred.
The US base salary range for this full-time position is $72,000 - $118,000. Our salary ranges are
determined by role, level, and location. The range displayed on each job posting reflects the base pay target range
for new hire salaries for the position. Within the range, individual pay is determined by work location and additional
factors, including job-related skills, experience, and relevant education or training.
This position is also eligible for short-term incentive compensation.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional
and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning
on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$72k-118k yearly 4d ago
Crisis Support Technician - On Call
Dupage County Health Department 2.7
Information technology professional job in West Chicago, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
$17 hourly 1d ago
Logistics Claims Support Lead
Connect Search, LLC 4.1
Information technology professional job in Wood Dale, IL
Our client is a growing logistics and transportation services firm providing end-to-end supply chain solutions across domestic and international markets. The organization is known for operational excellence, customer responsiveness, and a strong focus on risk management and claims resolution.
The Lead - Logistics, Claims & Subrogation Support is responsible for overseeing the end-to-end claims lifecycle related to cargo loss, damage, delays, and liability exposures. This individual will act as the primary point of contact for internal operations, customers, carriers, insurers, and legal partners, while also providing leadership, process improvement, and oversight to ensure timely recovery through subrogation and dispute resolution.
This role requires a strong understanding of logistics operations, transportation law, insurance claims, and subrogation practices, with the ability to lead complex cases and support continuous improvement initiatives.
Claims & Subrogation Leadership
Lead the intake, investigation, documentation, and resolution of cargo, freight, and liability claims
Manage subrogation efforts against carriers, third parties, and insurers to maximize recovery
Evaluate claim validity, exposure, and settlement strategy in alignment with contracts and regulatory requirements
Serve as escalation point for complex, high-value, or disputed claims
Partner closely with operations, customer service, legal, and risk management teams
Coordinate with insurance carriers, adjusters, brokers, and external counsel
Communicate claim status, trends, and outcomes to internal stakeholders and customers
Ensure compliance with transportation regulations (e.g., Carmack Amendment, international shipping conventions, carrier contracts)
Maintain accurate documentation and case management records
Identify recurring issues and recommend process improvements to reduce future claims
Support audits, reporting, and risk mitigation initiatives
Provide guidance, training, and informal leadership to claims and logistics support staff
Develop best practices, standard operating procedures, and escalation frameworks
Assist management with performance metrics, KPIs, and claims trend analysis
Qualifications
Required
Minimum 3+ years of experience in logistics, transportation claims, insurance claims, or subrogation
Strong working knowledge of freight claims, cargo loss/damage, and liability recovery
Experience working with carriers, insurers, and third-party adjusters
Ability to interpret contracts, bills of lading, and transportation regulations
Strong analytical, organizational, and negotiation skills
Preferred
Experience in a 3PL, freight forwarder, carrier, or logistics service provider
Familiarity with domestic and/or international shipping regulations
Prior experience leading or mentoring junior staff
Bachelor's degree in Business, Supply Chain, Risk Management, or related field
$29k-49k yearly est. 2d ago
Enterprise IT Architect - DevSecOps & Mainframe Expert
Highbrow LLC 3.8
Information technology professional job in Chicago, IL
A leading technology consultancy in Chicago seeks an experienced Technical Architect to evaluate IT systems and define the architectural strategy for client digital initiatives. Responsibilities include assessing current system states, documenting technical debt, and collaborating with analysts on design solutions. Ideal candidates will have substantial experience with DevSecOps practices and a solid understanding of enterprise IT environments including mainframe and cloud technologies. Apply now for this long-term opportunity.
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$96k-132k yearly est. 4d ago
Learn more about information technology professional jobs
How much does an information technology professional earn in Plainfield, IL?
The average information technology professional in Plainfield, IL earns between $58,000 and $123,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in Plainfield, IL
$85,000
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