Information technology professional jobs in Plainfield, IN

Job Title: System Support Analyst Duration: 12+ Months Contract Pay Range: $35- $43/hr on W2 (Max) Responsibilities: As a System Support Analyst within the Magnol.Ai team, you will be responsible for managing service operations that support digital health software and data systems. This includes monitoring and completing CAPA (Corrective and Preventive Action) items, coordinating access management and account secret rotations, supporting operational needs, initiating change requests, generating usage and change metrics, and maintaining validation documentation. You will also utilize Jira tools to track tasks, , ensure requirements, tasks are accurately captures, and use ServiceNow to capture and timely resolution of service-related issues. The role requires a detail-oriented and proactive approach to ensure compliance, service continuity, and audit readiness. Monitor and complete CAPA items, including: Access management and periodic access reviews Coordination of account secret rotations Maintain and update validation documentation to ensure alignment with regulatory and quality standards. Provide operational support to the Magno.ai team across service workflows. Create and manage change requests for system updates and improvements. Generate and analyze usage and change metrics to support service performance and reporting. Use Jira /ServiceNow tools to manage service tasks, track CAPA progress, and coordinate change requests. Collaborate with internal teams to support compliance, security, and continuous improvement initiatives. Qualifications: 1-3 years of experience required. Bachelor's degree in Information Technology, Computer Science, or a related field. Experience in service management within regulated or enterprise environments. Familiarity with CAPA processes, access control, and change management. Knowledge of validation documentation practices and audit requirements. Proficiency in Jira or similar task management tools. Strong analytical skills and experience with metric reporting tools. Excellent communication and coordination abilities. Ability to work independently and collaboratively across technical and operational teams.

Onsite role Virtual Interviews SaaS Application Support Specialist Duration: 24 Months with EXT We are seeking a skilled HSE Application Support Specialist to provide technical and functional support for SaaS-based HSE applications within a regulated pharmaceutical environment. The ideal candidate will have strong experience in managing enterprise applications, collaborating with vendors, and ensuring compliance with system qualification standards. Key Responsibilities: Provide end-to-end support for HSE SaaS applications in an enterprise environment. Manage user requests, incidents, and enhancements, coordinating closely with the vendor to implement changes. Evaluate and understand the technical impact of vendor-proposed updates or modifications. Configure and qualify SaaS applications in accordance with defined IT & Cyber Security Policy - this is a mandatory requirement. Ensure compliance with organisational and regulatory standards in all system changes and support activities. Collaborate with cross-functional teams, including Solution Architects, Cyber Security, IT, Quality, and HSE departments, to deploy a third-party solution. Support integration and basic configuration involving tools such as PowerApps and SharePoint. Qualifications & Skills: Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. Proven experience supporting applications in an enterprise environment. Hands-on experience working with SaaS applications, preferably within the pharma or life sciences domain. Understanding of CSV (Computer System Validation) principles and regulatory compliance requirements is an added advantage (Good to have) Experience with PowerApps, SharePoint, and general IT application configuration. Knowledge of HSE (Health, Safety, and Environment) applications or processes is a strong advantage. Excellent communication, coordination, and problem-solving skills. Preferred Experience: Previous experience supporting or implementing applications in the HSE domain within a pharma or GxP environment. Familiarity with vendor management and SaaS operations in a regulated setup. Experience in working with applications such as ServiceNow, Intelex, and Veeva QualityOne is an added advantage

: - available Working schedule: 7.00 AM to 4.00 PM Regional Support. The Selected Resource will be open to travel for about 2 hrs. Regional resources are preferred to be located in the following offices: Midwest Region - Avon, IN 24/7 on-call support The Deskside support member should have strong technical knowledge and hands-on experience in the following technologies: ITIL & Ticketing System Familiarity Microsoft Client OS (Win10, 11) Basic network configuration and troubleshooting (static IP, DHCP, DNS) Microsoft 365 Support Print and File share services Hardware Break-fix/Replacement Patch Management Application installation and troubleshooting Imaging & Device Provisioning Detailed Job Description Over 5 years of hands-on experience in desktop support and end-user computing. Skilled in Microsoft Windows OS (Windows 10/11) administration, deployment, and troubleshooting. Proficient in Microsoft 365 support (Outlook, Teams, OneDrive, SharePoint, Office apps). Strong experience with endpoint security tools like Defender for Endpoint, CrowdStrike, BitLocker, and secure boot. Experienced in using tools like SCCM, Intune, Workspace ONE, and ManageEngine for system management and remote support. End-to-end knowledge of desktop/laptop lifecycle - from build and deployment to maintenance and decommissioning. Provide support for hardware (PCs, printers, scanners, smartphones) and software issues, including VPN troubleshooting. Comfortable with remote support tools such as RDP, TeamViewer, AnyDesk, and enterprise solutions. Capable of documenting solutions and creating user-friendly knowledge base articles. Work collaboratively with IT teams to maintain a stable and efficient desktop environment. Experienced in working in a global delivery model with strong communication, analytical, and time management skills. Proactive, detail-oriented, and passionate about improving end-user experience through reliable IT support. Primary Job Duties: General support and troubleshooting for all CSX technology devices Remote and/or onsite end-user support for all technology-related items Assist with device install, replacement, and refresh as needed (including desktops, laptops, tablets, mobile devices, scanners, and printers) Document ServiceNow incidents assigned to the support team Coordinate and assist with field-focused technology app/tool testing and implementations, which may include end-user training Mobile Operations Command Center (MOCC) Support o Assist TFO Team with quarterly maintenance on MOCC o Provide onsite end-user support when MOCC is deployed Site surveys o Regular walkthrough at field locations o Perform checks of technology devices and connectivity o Identify unused and/or underutilized devices for possible reclaim o Documented inventory of technology devices at each location Device reclamation o Removal of unused devices from field locations o Retrieve RMA'd (damaged) devices from end users o Recover devices from terminated employees o Document all reclaimed devices before shipping to the warehouse Desirable (not mandatory): Relevant technical & process certifications: ITIL V4 Foundations MD-102: Endpoint Administrator Microsoft 365 Certified: Fundamentals - MS-900

About the Company At ERS Wireless, we pride ourselves on delivering the finest wireless voice, video security, and data solutions in the industry, empowering our customers to enhance efficiency and bolster safety through our expertly designed systems. Serving a diverse clientele, including police officers, firefighters, healthcare professionals, educators, and skilled tradespeople, we provide reliable wireless technologies that facilitate clear communication, whether in everyday situations or emergencies. As a third-generation, family-owned company, ERS Wireless deeply values the importance of family while providing the stability and resources of a large organization. About the Role We're looking for a detail-oriented and technically skilled IT professional to join our team as an IT Network Specialist. In this role, you'll ensure our network infrastructure remains secure, reliable, and optimized to support both internal operations and customer-facing systems. Responsibilities Manage and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. Troubleshoot and resolve networking issues to ensure minimal downtime and optimal performance. Assist with network design, implementation, and upgrades to meet evolving business needs. Configure, monitor, and maintain network security systems, including firewalls, VPNs, and related security devices. Ensure network data integrity and security through best practices and compliance with industry standards. Perform system backups, updates, and patches for network devices on a regular schedule. Provide support for internal and remote users, including troubleshooting connectivity issues. Collaborate with internal IT teams to integrate new technologies into existing systems. Maintain accurate network documentation, including diagrams, IP address assignments, and configuration records. Qualifications Proven experience in network administration or IT support with a focus on networking. Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.) and troubleshooting tools. Hands-on experience with routers, switches, firewalls, and VPN technologies. Familiarity with network monitoring and management tools. Understanding of network security best practices and policies. Excellent problem-solving skills and clear communication abilities. Ability to work independently and collaboratively. Preferred Skills Networking certifications such as JNCIA, CCNA, CompTIA Network+, or equivalent. Experience with Juniper Networks products. Pay range and compensation package Competitive compensation and comprehensive benefits package. Equal Opportunity Statement ERS Wireless is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected status. If you are passionate about networking, technology, and making a real impact, apply today to join the ERS Wireless team!

Must Have Technical/Functional Skills Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support, Roles & Responsibilities • Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI • Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc. • Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices • Manage the Security compliance health status of end user workstations • Monitor security patching status and remedy deficiencies proactively • Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team • Adjust configuration options as required to resolve defects identified while performing corrective action on a device • Investigate desktop level incidents and identify root causes to be able to provide solutions. • Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities • Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot • L2 Workstations operational support • Monitor and report on User experience. Report on Workstation image deployments and patch compliance metrics Salary Range: $60,000 $70,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 2+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

Job Title: Helpdesk Analyst Work Arrangements: Hybrid Interview: Webcam only The Immunization Helpdesk Analyst provides technical and customer support for immunization information systems (IIS), focusing on data integrity issues such as de-duplication and bad merges. This role ensures accurate immunization records and supports healthcare providers, public health staff, and end-users in resolving data discrepancies and system-related issues. Essential Duties/Responsibilities: • Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality. • Investigate and resolve duplicate patient records and bad merges in the immunization registry. • Use data tools and matching algorithms to identify and correct data integrity issues. • Escalate complex data issues to technical teams or data stewards as needed. • Document all support interactions in the ticketing system and maintain accurate logs. • Provide guidance to users on best practices for data entry and record management. • Collaborate with IT and data quality teams to improve deduplication processes and system performance. • Collaborate with internal and external teams and assist on improving Data Quality metrics. • Assist in testing system updates and enhancements. • Generate reports on data quality trends and help develop training materials. Skills: • Associate's or Bachelor's degree in Health Informatics, Information Technology, Public Health, or a related field • Experience in a helpdesk, data quality, or healthcare IT support role • Experience with deduplication tools, data matching, or record linkage techniques • Familiarity with immunization information systems • Strong analytical and problem-solving skills • Excellent communication and customer service abilities • Proficiency in using ticketing systems (e.g., ServiceNow) and Microsoft Office Suite • Knowledge of HL7 messaging and public health data standards • Experience working with state or local public health departments • Understanding of HIPAA and data privacy regulations

Pinnacle Partners is assisting our client in the search for a Deployment Technician to join their team in the Bloomington, IN area. This successful resource will be responsible for supporting a large-scale hardware refresh project. RESPONSIBILITIES: Provide deskside, phone, and email support to end users Assist with PC deployments including unpacking, imaging, and deploying new machines Support hardware, software, Office 365 and general desktop technologies Provide excellent customer service to users at all levels Assist with hardware refresh projects Support deployments as needed REQUIREMENTS: IT Experience in helpdesk or desktop support role Strong customer service skills PREFERRED SKILLS: Experience supporting a hardware refresh or large deployment project TERMS: This is a contract opportunity with a wage up to $24/hr based on experience. Benefits will be offered by Pinnacle while on contract.

Provide day-to-day technical support for Mac laptops and desktops. Assist users with login issues, software errors, and basic troubleshooting. Install and update mac OS and standard software applications. Set up and configure new Mac devices for employees. Support basic network connectivity (Wi-Fi, VPN) and printing issues. Log and track user requests using IT ticketing tools. Perform regular checks to ensure Mac devices are compliant with company policies. Help manage user accounts and access permissions. Maintain records of assigned devices and accessories. Follow guidance from senior technicians and escalate issues as needed.

Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment. Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance. Instructs customers in the operation and maintenance of systems/equipment. Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting. Acts as a liaison with customers on administrative and technical matters for assigned projects. Performs analysis and prepares reports on system problem trends and issues. Troubleshoot user accounts Understanding of SCCM, VPN, Azure, O365, Windows 10 & 11

The role will focus on process, system support and administration for key GBS applications and IT solutions. Responsible for providing end user support to key systems such as SAP ECC, Ivalua, Coupa and DocuSign software applications, ensuring data safeguarding and security measures are being adhered to. Responsible for reducing end user queries from global business users by identifying common issues and implementing solutions that encourage self-service support. Systems Support Specialist IT Professional U.S Global Grade 8 System Support Lead Work with IT and external partners to ensure all system issues are resolved in a timely manner whilst communicating the status effectively with the business Knowledge and experience in Procurement and Supply Chain functions Has excellent knowledge in key systems and one or more of the following areas: Sourcing, Contract Management, Spend Management, Spend Analytics Excellent IT skills with the ability to manage and interrogate large data sets effectively Excellent problem management technical skills Inter-personal skills with an ability to quickly establish effective working relationships across geographical and cultural borders Resourceful, self-managed, and goal driven with the ability to work effectively in teams Small. Medium size project delivery 3 years industry experience in IT or business area Technical/business degree or equivalent Identify and lead improvement ideas resulting in working efficiencies

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

As part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University seeks applicants for an IT Help Desk Specialist. The IT Help Desk Specialist/AV will promote Marian University's Catholic Franciscan mission and identity by providing technical assistance and support related to computer systems, hardware, or software. The Help Desk Specialist will respond to client requests, isolate problems, and determine and implement solutions. Additionally, this individual will manage software support applications as well as various helpdesk ticket tasks and customer support. Essential Duties and Responsibilities: * Actively engage the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values and honoring the legacy of the founding congregation through transformative education, unity in diversity, leadership through service, integrating faith and life, and institutional policies. * Provide technical assistance and support for incoming requests and issues related to computer systems, software, and hardware. * Respond to customer service requests either in person or over the phone. * Train end users and other IT employees. * Maintain daily performance of computer systems. * Ability to troubleshoot problems in order to provide solutions. * Install, modify, and repair computer hardware and software. * Run diagnostic programs to resolve problems. * Help Tier 3 to resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. * Build and deploy computers for users and new employees. * Ability and flexibility required as part of the "on-call" team and schedule. * Other Duties as assigned. Required Qualifications: * Knowledge of and commitment to the mission of Marian University * Strong knowledge of Microsoft based operating systems with emphasis on Windows 10 and all Office versions. * Experience with Active Directory. * Excellent communication skills and telephone etiquette. * Strong organizational skills. * Detailed oriented with the ability to multitask. * Previous experience in an IT Service Desk role. * Incident management experience - managing incidents including business expectations and communication maintaining SLA compliance. * Ability to work closely with others in a team environment yet also highly motivated with an ability to work independently. * After hours support as requested. For Consideration All Applications Require: * Cover Letter * Current resume or CV * Contact information of three professional references. The reference contact information must be entered after the application is submitted in the "My Presence" section of the applicant profile. * Responses to the supplementary mission & identity questions. Please Review Marian University's Mission & Identity Statement before responding to the supplementary questions on your application: **************************** Marian University is an Equal Opportunity Employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.

How You'll Contribute: We are seeking a skilled and reliable AV Production Support Technician to provide technical support for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment. This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage). This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development. The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required. What You'll Do: Set up, operate, and break down AV equipment for live and hybrid events. Provide technical support for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex). Operate cameras, switchers, microphones, projectors, and audio mixers. Collaborate with internal stakeholders and external vendors to ensure seamless event execution. Troubleshoot AV issues in real-time during events. Maintain and inventory AV equipment. Support pre-event testing and rehearsals. Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment. Act as the liaison between the on-site team and Diversified Service management. Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces. Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting. Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues. Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users. Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use. Biannual preventative maintenance of rooms at the designated client site. Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems. Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems. Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies. Manage the daily activities of configuration and operation of AV/multi-media systems. Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions. Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems. Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics. Interface with client executive and "C" level personnel in a highly professional manner. Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc. Collaborate with local Service management concerning actions, including but not limited to end-user provided training. Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily. Participate, as needed, in Client escalations/analysis requests. Follow all safety procedures and always adhere to the customer's security and confidentiality policies. Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress. Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution What You'll Bring: Education & Certifications: HS Diploma/ GED Required Skills/Qualifications: 5+ years of experience in AV production and enterprise level AV support CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.) Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers). Experience with video conferencing platforms and streaming tools. Familiarity with corporate environments and executive-level support. Excellent communication and customer service skills. Experience with hybrid event platforms and webinar production. Knowledge of AV over IP systems and digital signage. Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections Competencies in Video Conferencing products (Cisco preference) Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols) Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols) Basic wiring skills Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word) Must present well as client facing and working with high level executives within high pressure meeting situations Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary. Must be able to stand, kneel and/or crouch for long periods of time Must be able to work in high places, as well as small, cramped places Must be able to work in hot humid places, as well as cold places Must be able to properly use hand/power tools, ladders, and subsequent safety equipment Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time Must pass a background screen and drug test.

Are you currently enrolled in a postsecondary education program (an education or training program after completing a diploma or GED)? Are you eager to make a meaningful impact in communities across the nation and gain practical experience at the same time? Join Strada Education Foundation's summer internship program and be part of a national philanthropic organization focused on better connecting education after high school to meaningful employment and economic opportunity in the U.S. Information Technology Intern: This internship offers a unique opportunity to gain high-impact experience and exposure across key areas that advance Strada's mission and operations. The Information Technology Intern will contribute to the team's goals by supporting efforts in helpdesk support, cybersecurity, cloud engineering, relationship management, and project and communications work. About StradaStrada Education Foundation is a national nonprofit social impact organization that supports programs, policies, and organizations that strengthen connections between education and employment in the U.S., with a special focus on helping those who have faced the greatest challenges securing economic opportunity through postsecondary education or training (PSET). Our strategic plan focuses on five focus areas: clear outcomes, quality coaching, affordable PSET, work-based learning, and employer alignment. Strada works with partners in education and training, nonprofit organizations, industry, startups, and public policy. We leverage strategic philanthropy, investments, research, communications, advocacy, and collaborating organizations as tools to help advance equitable pathways to opportunity. Strada aspires to be a nonprofit partner of choice working with education and training providers and leaders, policymakers, and peer organizations. Strada offers a dynamic, collaborative, and inspiring professional environment that provides learning and professional development opportunities, both within the organization and with external partners. Internship Overview:Duration: May 19, 2026 - August 14, 2026Hours: Minimum of 30 hours per week (seasonal employee) Pay: $22.75/hour undergrad; $25/hour grad Location: (Hybrid) Indianapolis, IN (in-office on Tuesdays + department-specific day and other days as needed for special events) Travel: Up to 15% for Professional Development The Strada summer internship program offers a paid, 13-week, hands-on learning experience for students who are at least one year post-high school. This opportunity is ideal for those seeking to gain experience in social impact while engaging in meaningful functional work. As part of this cohort-based program, interns will gain exposure to nonprofit operations, engage with leadership, and build a network that spans both nonprofit and for-profit sectors. Interns will work on impactful projects, participate in skill-building activities, and attend professional development events such as speaker series and informational interviews. The internship program will run from May 19, 2026, to August 14, 2026, and interns must be based in Central Indiana and available for the entire duration of the internship. Interns will work out of the office at least two days per week (Tuesdays and one other department-specific day). There will be times when additional days may be required for professional development workshops and special guests. There may also be an opportunity to travel to conferences and workshops throughout the program.What You'll Gain: Exposure to Nonprofit, Postsecondary Education, and Workforce Development Sectors: Participate in leadership speaker series, lunch-and-learns, and industry interviews. High-Impact Work Experiences: Gain functional skills through rotational work and real-world projects with colleagues across diverse teams. Coaching, Mentorship, and Professional Networking: Receive quality mentorship and coaching from supervisors and executives. Build your professional network through community events and leadership exposure. Qualifications: At least one year out of high school and currently enrolled in or accepted into a postsecondary education or training program (college, apprenticeship, boot camp, etc.). Demonstrated ability to learn quickly and contribute in a collaborative environment. Strong communication skills, both written and verbal. Excellent attention to detail, time management, and problem-solving abilities. Proficiency with Google Workspace; familiarity with Zoom, Slack, and Microsoft Office is a plus. Self-motivated and able to work independently while being open to feedback. Passionate about promoting equitable opportunities in education and employment. Positive attitude with a strong willingness to collaborate, contribute, and enhance the experience of the entire internship cohort. To apply for the Strada Education Foundation Summer Internship Program, please: Attach Your Resume Submit a Cover Letter detailing your interest in the internship. Submit a Loom video (instructions attached) Next Steps: Your Application SubmissionWe believe in a hands-on approach, and your application process starts with getting to know the team and the task at hand! Watch the Introduction: Get a personal introduction and overview of the role's vision from the Hiring Manager in this short video: Introduction Video Review the Instructions: Follow the step-by-step guidance provided via Loom to complete the required application task: Link to Loom Instructions We are excited to review your materials and potentially welcome you to the team!

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

We have an exciting opportunity for an IT Support Center Intern to join the team! The IT Support Center Intern will assist the team in providing technical support to end users, gaining hands-on experience in troubleshooting, documentation, and customer service. This summer internship offers an opportunity to apply classroom knowledge in a real-world IT environment while learning new skills and technologies. The position offers an onsite schedule, with responsibilities performed at our office in Indianapolis, Indiana. Responsibilities Under the general supervision of the IT Manager of Business Relationships, an intern will gain exposure to the following: Assist Support Technicians with triaging and resolving basic support requests. Document common issues and solutions for the knowledge base. Shadow Support Tech during hardware/software installations. Participate in team meetings and contribute to process improvement ideas. Support inventory management and equipment setup for new hires. Perform other duties as assigned. Qualifications Pursuing a bachelor's degree. Completed at least one year of coursework in IT-related subjects. Basic understanding of computer hardware components (e.g., RAM, hard drives, peripherals). Familiarity with Microsoft Windows operating systems (Windows 10/11). Exposure to Microsoft 365 applications (Outlook, Word, Excel, Teams). Basic troubleshooting skills (e.g., password resets, printer issues, software installation). Awareness of cybersecurity fundamentals (e.g., phishing, password hygiene). Strong verbal and written communication skills. Customer service orientation and willingness to assist users with patience and professionalism. Ability to follow instructions and standard operating procedures. Eagerness to learn and adapt to new technologies and workflows. Team collaboration and willingness to ask questions. Preferred Qualifications Experience with ticketing systems (e.g., ServiceNow, Jira). Exposure to remote support tools (e.g., TeamViewer, Remote Desktop, SCCM). Basic knowledge of networking concepts (IP addresses, Wi-Fi troubleshooting). Familiarity with mobile device setup and support. Valid Indiana Driver's License. Job Posting Deadline: January 5, 2026 Citizens is a drug-free, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

GENEWIZ LLCAt Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and IntegrityJob TitleInformation Technology AdministratorJob Description Company Overview At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally. How You'll Add Value… This position will provide IT desktop support to internal customers. As part of the Corporate IT team, responsible for handling support of on-site needs, and may handle remote support and projects as requested. Provides a high level of responsive and quality support for internal user community, while adhering to corporate processes & procedures. Handles moderate to complex assignments and participates on team projects as needed. What You'll Do… Provides support services to employees with technical problems and information technology issues involving desktop, laptop, or network services and equipment from local personnel or from employees using network remote access. Coordinates, diagnoses, and troubleshoots using IT ticketing system Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel; provides case status updates. Documents, and implements standard operating procedures and customer service guidelines relating to support. May participate in development of information technology and infrastructure projects. May conduct training programs designed to educate an organization's computer users about basic and specialized applications. What you will Bring… Bachelors Degree or equivalent experience in Computer Science, Information Technology, related field. 2+ Years IT End User Support / Helpdesk experience Active Directory computers / user management / GPO experience Windows OS/Office 365 experience and troubleshooting Good analytical troubleshooting skills to isolate and resolve problems. A good team player with the ability to coordinate with other departments to see complete solutions delivered Strong communication skills with a heavily customer focused thought process. Experience working from a help desk management system Working Conditions/ Schedule Fully On site role at our Indianapolis site May be asked to travel occasionally (anticipated to be around 10%) EOE M/F/Disabled/VET If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. United States Base Compensation: $55,000.00 - $69,000.00 The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.

Simtra BioPharma Solutions (Simtra) is a world-class Contract Development Manufacturing Organization, partnering with pharmaceutical and biotech companies to bring their sterile injectable products to market. With facilities in Bloomington, Indiana, US and Halle/Westfalen, Germany, we offer a wide range of delivery systems including pre-filled syringes, liquid/lyophilized vials, diluents for reconstitution, powder-filled vials and sterile crystallization. Our product types include biologics and small molecules, cytotoxics, highly potent compounds, diluents for reconstitution and vaccines - which are all directly injected into patients worldwide. As such, there is a strong emphasis on quality and continuous improvement at Simtra. We hold ourselves to the highest quality and regulatory standards. While our primary focus is cGMP manufacturing, we offer many support services including formulation and development, lyophilization optimization, global regulatory support and secondary packaging. Our teams are driven to help clients scale, innovate and bring life-changing medicines to patients worldwide. Why join Team Simtra? Because we: Make it HAPPEN - We bring a growth mindset to every opportunity, developing new skillsets and exceeding our expectations and those of our customers. Make it TOGETHER - We work as one, respecting each voice and tapping into our unique strengths across teams-so we can solve problems in new ways. Make it RIGHT - We hold ourselves to a high standard of excellence, fulfilling our commitments to the customer, their patients, and our team members. Make it COUNT - We take pride in our day-to-day work, knowing the impact we make - taking on challenges big and small to improve patient health. The Role: Simtra is seeking highly motivated undergraduate or graduate students for our Summer Internship Program. We look for diverse students with inquisitive minds and the desire to challenge themselves. Our interns work closely with industry professionals and learn quickly how to problem solve on real-world projects that contribute to clinical research and manufacturing processes. In addition to on-the-job experience, we offer learning sessions with top leadership, site visits to local projects and social events. The Opportunity: The Information Technology (IT) team focuses on the IT infrastructure, data management, and cybersecurity. They offer IT support by troubleshooting hardware, software, and network issues, support cybersecurity initiatives, works on data management, and maintains and enhances the IT infrastructure - including cloud services and enterprise systems. Responsibilities/Projects: The intern will work on the following projects: - Telephony Review - Assist in reviewing and documenting telephony systems and configurations to support technology optimization and operational efficiency. - Wireless Upgrade - Support Wi-Fi upgrade efforts through documentation, testing, and deployment assistance. - Reliability and Redundancy - Assist with efforts to improve system redundancy and reliability through infrastructure review and documentation. - Assist and support activities as they relate to Simtra Operational Transition - Provide Level 1 and 2 user and production support, addressing hardware and software issues. Offer assistance with additional projects and tasks as they arise, contributing to a wide range of learning opportunities within the Technology department Required Qualifications: Pursuing a BS or MS degree in Information Technology, Computer Science, Cybersecurity, or a related field Knowledge of networking, databases, and programming languages (Python, Java, SQL) Knowledge of troubleshooting IT issues and working with technical and non-technical internal and external customers Strong problem-solving and analytical skills Advanced proficiency in MS Office Suite (Word, Excel, PowerPoint), cloud platforms, and IT support tools Ability to manage multiple tasks and meet deadlines in a fast-paced environment Highly motivated, self-driven individual with passion working within pharmaceutical industry Onsite Campus Amenities Workout Facility Cafeteria Credit Union Disclaimer This job description is intended to provide the minimum knowledge, skills and abilities necessary to perform the job. It may not be inclusive of all the duties and responsibilities of the job. Simtra reserves the right to make modifications based on business requirements. Equal Employment Opportunity Simtra is proud to be an equal opportunity employer. Simtra evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Data Privacy To learn more about Simtra's approach to data privacy, please review the Simtra Recruitment Platform Global Privacy Policy: **********************************