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  • Command Center Analyst

    Insight Global

    Information technology professional job in Clifton, NJ

    Title: Command Center Analyst Duration: 6 month contract (potential extensions, potential hire) Shift B: Wed/Thurs-Sat Day Shift: 7am - 7pm The Command Center Analyst I is responsible for the day-to-day monitoring of network and Infrastructure operations. Provide customer service, troubleshooting, as well as incident escalation for all users contacting the Command Center, and act as escalation point for Tier I Support. Tier II Engineer is shift based and may be required to work on a rotating schedule. Must-haves * 2+ years of experience providing customer care and technical support. * 2+ years of experience with routers, switches such as Cisco and Juniper * Excellent written and oral communication skills * Ability to multi-task and prioritize job requirements * Self-motivated and able to work on projects with limited supervision * Effective organizational skills and attention to detail. * Advanced skill in Microsoft: Windows Operating Systems, Office Suite versions, and Visio. * Strong analytical and problem solving skills. Plusses Data Center support experience What you'll do * Provide customer service support for mission critical 24/7 Data Centers * Participate in the weekly 24/7 on-call schedule * Provide proactive and reactive assistance to all external customers * Provide support for a complex network environment including problem solving, ability to take ownership of unfamiliar tasks and problems and see through to completion. * Detects and analyzes alarms to provide basic to moderate fault isolation and troubleshooting, escalating to Tier II or management if necessary * Prioritize work properly to consistently achieve departmental and company goals. * Responsible for Customer and Internal Updates * Establishing effective lines of communication with team and management to ensure cases are flagged that require immediate attention * Thorough documentation of incident, Maintenance, and problem details in near real-time. * Ensure SLA's are met for as per customer agreement * Maintain and update current knowledge and skills through internal and external training, continuing education and professional associations
    $35k-58k yearly est. 23h ago
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  • Teamlead Consulting & Support (m/f/d)

    Itara GmbH

    Information technology professional job in Florida, NY

    This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr
    $67k-97k yearly est. 1d ago
  • Head of LLM Application Team (USA)

    Trexquant Investment LP 4.0company rating

    Information technology professional job in Stamford, CT

    We are seeking a Head of a LLM Application Team to lead the design and development of cutting‑edge AI and large language model (LLM)-driven tools within a systematic hedge fund environment. The ideal candidate will have a strong track record of deploying LLM technologies in real‑world applications and be excited to explore transformative use cases across quantitative research and trading. Responsibilities Design and build next-generation tools that support quantitative researchers and help generate actionable trade signals. Collaborate with existing machine learning teams to explore novel applications of LLM technologies across various aspects of systematic trading. Serve as a thought leader on LLM advancements, guiding the team and organization in leveraging state‑of‑the‑art techniques to inspire transformative applications in systematic finance. Serve as a subject matter expert on LLM advancements, providing strategic guidance on integrating state‑of‑the‑art techniques to enhance systematic investment strategies. Partner with portfolio managers and quant researchers to develop models that address specific market inefficiencies and trading opportunities. Lead and build a high‑performing team of machine learning engineers and researchers, fostering innovation and excellence. Qualifications Bachelor's, Master's, or Ph.D. degrees in Mathematics, Statistical Modeling, Computer Science or other related STEM fields. 2+ years of experience in researching and applying LLM technologies. Proven leadership experience in managing a team of quantitative members. Benefits Competitive salary plus bonus based on individual and company performance. Collaborative, casual, and friendly work environment. PPO Health, dental and vision insurance premiums fully covered for you and your dependents. Pre‑tax commuter benefits. Weekly company meals. Trexquant is an Equal Opportunity Employer #J-18808-Ljbffr
    $87k-127k yearly est. 1d ago
  • Technical Specialist - Triage Operations

    Perennial Resources International 4.1company rating

    Information technology professional job in Orangeburg, NY

    Contract Orangeburg, NY, Totowa, NJ, Dayton, NJ Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
    $77k-111k yearly est. 2d ago
  • ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location

    Ernst & Young Oman 4.7company rating

    Information technology professional job in Stamford, CT

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
    $122.9k-213.4k yearly 4d ago
  • Customer Experience Analyst

    Uniqlo 4.1company rating

    Information technology professional job in Kearny, NJ

    Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives. Position Overview: UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders. Job Responsibilities: Analyze customer inquiries, various types of feedback. and related data. Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries. Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency. Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP. Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC. Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues. Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience. Is up to date and understanding of industry fraud trends Skills in defining requirements for operational changes or service improvement Capability to adhere to team processes and standards, while leading process improvement efforts. Ability to work in a fast-paced environment while maintaining a high level of attention to detail. Other duties as assigned by supervisor Requirements: Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, Customer Service or similar Minimum 2-3 years of experience in Logistics or E-commerce is preferred Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools Flexibility and agility to adapt to changing and evolving business requirements and objectives. Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic. Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally. Regular, dependable attendance and punctuality is required Salary: $92,000 - $97,000 *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $92k-97k yearly 1d ago
  • Human Resources Information System Specialist

    LHH 4.3company rating

    Information technology professional job in Passaic, NJ

    About the Role We're looking for an HR Systems Specialist to keep our client's HR tech running smoothly and their data accurate. You'll handle Tier 2 HRIS support, manage leave processes, and own day-to-day system administration across platforms like HRIS, ATS, and LMS. This role is all about precision, problem-solving, and partnering on projects that make HR better. What You'll Do System Support & Administration Resolve Tier 2 HR system issues (data fixes, access problems). Manage user access, permissions, and training assignments. Keep data clean with audits and lifecycle updates (hires, transfers, exits). Deliver HR reporting for headcount, turnover, compliance, and dashboards. Process Optimization Streamline workflows and improve system efficiency. Assist with configuration, testing, and new feature rollouts. Create job aids and documentation. Spot trends in tickets and recommend fixes. Leave Management Support FMLA, disability, parental, and state-mandated leaves. Coordinate with third-party administrators. Communicate eligibility, pay impacts, and return-to-work details. Ensure compliance with federal, state, and company policies. What You Bring Education: Bachelor's in HR, Business, Info Systems, or equivalent experience. Experience:4-6 years in HR, including HRIS and leave management. Familiarity with UKG. HR Shared Services or HR Ops background preferred. Skills: Bilingual (English/Spanish). Strong analytical and Excel skills. Detail-oriented with a knack for data accuracy. Excellent communication and ability to train end users. Knowledge of FMLA, ADA, and state leave programs. The client offers medical, dental, paid company holidays, and up to 15 days PTO. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance
    $57k-78k yearly est. 23h ago
  • Receiving Support Associate, Part Time - Short Hills

    Bloomingdale's, Inc. 4.2company rating

    Information technology professional job in Short Hills, NJ

    A Bloomingdales Logistics and Fulfillment Professional plays a critical role in the daily operation of our store, delivering seamless execution of the merchandise receiving, logistics, and fulfillment functions according to company standards. A Logi Support, Receiving, Associate, Part Time, Retail, Fulfillment
    $34k-41k yearly est. 7d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Jersey City, NJ

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $75k-106k yearly est. 20d ago
  • IT Technician

    Marine 4.3company rating

    Information technology professional job in Sparta, NJ

    Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are a journey of continuous growth - now looking for our next star - a passionate IT Technician. This position reports to the IT Supervisor and will work in Sparta, TN. About the position As an IT Technician of the Sparta, TN team, you will be involved in managing the IT ticketing system, ensuring timely resolution of issues, and maintaining accurate records of IT assets. This role involves daily review of help desk tickets, reporting critical issues, and maintaining documentation for standard operating procedures and software requirements. The IT Technician will handle asset management, troubleshooting, and maintenance tasks to support the smooth operation of IT services. Your main responsibilities Oversee the IT ticketing system, ensuring all issues and requests are logged and resolved promptly. Report any tickets older than two days to the IT Supervisor daily. Ensure all required fields are completed and solutions documented before closing tickets. Attach relevant screenshots to tickets. Report any critical issues that could impact production to IT Supervisor. Maintain an accurate inventory of all IT hardware, including location, asset number, MAC address, and assigned user. Tag new and existing equipment with asset numbers. Record and address any issues with tagged equipment, such as printers, scanners, laptops, etc. Build and maintain base PC configurations and related SOP documents. Ensure procedures are applied to tagged equipment and reviewed by the IT Supervisor. Create and maintain SOPs for IT operations, reviewed biannually by the IT Supervisor. Develop a Knowledge Base for issue resolution, referencing SOPs for detailed information. Record software requirements for each department, including version and update status. Maintain documentation on supported software. What do we offer? You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous - which gives you great possibilities to evolve with the company. Medical/Dental/Vision Insurance Employee Assistance Program (EAP) Disability insurance (STD/LTD) 401 (k) with company match PTO Company defined holidays and two floating holidays for you to use as you choose Paid maternity/paternity leave Tuition assistance Membership reimbursement (wholesale club and gym) Employee discounts on our incredible products Opportunities to make an impact
    $42k-92k yearly est. 60d+ ago
  • Production Support Technician

    Artech Information System 4.8company rating

    Information technology professional job in Morris Plains, NJ

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area. Major Accountabilities ISO 8 Activities: Ensure accurate SAP inventories are maintained for all components. Proper status segregation and storage of media lots. Support the maintenance of an audit ready state of the ISO 8 Area Timely response to all module requests. Batch Records are properly kitted and staged based on production schedule. All gowning materials in the ISO 8 area are maintained to adequate levels. ISO 8 area has ample supply of non-inventory items Logbooks entries are clear and complete. Kanban system is utilized to ensure FIFO Equipment cleaning is performed as required Ensure Batch records are reviewed and corrected in a timely manner. Skills: 1-3 years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. SAP knowledge preferred. Other Qualifications: Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. Must be well organized, flexible and work with minimal supervision. Ability to lift up to 50 lbs. Alternate shifts, weekends and overtime will be required Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials Qualifications High School Degree or GED equivalent. Additional Information For more information, Please contact: Akriti Gupta ************** Morristown, NJ 07960
    $77k-114k yearly est. 1d ago
  • Technology Support III - Mainframe, Distributed Production Support

    JPMC

    Information technology professional job in Jersey City, NJ

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with an IBM zSeries Mainframe environment. Knowledge of z/OS, JCL, TSO/ISPF Experience and knowledge of COBOL/Natural Experience and knowledge of DB2/Adabas and VSAM & utilities Knowledge of CONTROLM/CA7/ZEKE scheduling tool Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files Experience using incident management tools (Service Now) Preferred qualifications, capabilities, and skills Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organization's that use these services DYL280/SAS/EZYTRIEVE, Unix/Linux/Windows Distributed Application Support AWS cloud experience Experience managing projects and migrations
    $64k-111k yearly est. Auto-Apply 60d+ ago
  • IT Systems Administrator

    Noor Staffing Group

    Information technology professional job in Hackensack, NJ

    Our client, a forward-thinking organization in the Hackensack, NJ area, is seeking a talented IT Systems Administrator to join their team. As a key member of their infrastructure team, you will be responsible for ensuring the stability, security, and efficiency of their IT systems. If you have a strong technical background and a passion for problem-solving, we encourage you to apply. Our client offers: A collaborative and dynamic work environment A comprehensive benefits package Opportunities for professional growth and development Key Responsibilities: Spearhead the design, implementation, and maintenance of IT infrastructure, ensuring seamless integration and optimal performance. Establish and enforce IT policies, procedures, and standards, guaranteeing adherence to industry best practices and regulatory requirements. Deliver expert-level technical support for Windows 10 and 11, Active Dictionary, DNS and IP networking. Create and maintain comprehensive technical documentation and knowledge base articles, facilitating IT infrastructure and operations. Technical Essentials: Experience with Entra (nee Azure) AD and Microsoft 365. Familiarity with Cisco switches and firewalls. Comprehensive understanding of IT infrastructure, encompassing Active Directory, Desktop Engineering, Identity and Access Management, Device Management, and Endpoint Security. Proficiency in Windows 10 and 11, including in-depth knowledge of baseline security policies and compliance requirements. Knowledge of IT service management frameworks and practices. Nice to Have: Experience with Atlassian stack (JIRA, Confluence, Bit Bucket etc…) Knowledge of VMware environment Experience with Mac desktop support Familiarity with scripting languages, preferably PowerShell Experience with compliancy models (ISO, NIST, FedRAMP, CMMC)
    $64k-93k yearly est. 60d+ ago
  • IT Technician

    Techflex Inc. 3.5company rating

    Information technology professional job in Sparta, NJ

    Job Description Become part of a team where you are valued for your hard work! Headquartered in Sparta, New Jersey, Techflex has been a global leader in braided sleeving manufacturing for over 60 years. For full time employees, we offer rewarding careers and great benefits that let you invest back into yourself including paid time off, paid holidays, vacation accrual, tuition and gym membership reimbursements, and profit sharing. We also regularly host special team-building events and offer other perks to our employees. Apply now - don't miss out on becoming a part of the Techflex team. Job Summary: The IT Technician is the first point of contact for employees requiring assistance. This role is responsible for the processing and resolution of Information Technology (IT) support tickets and creating tickets for all IT issues received by any other forms of communication. Additionally, they work on improving systems and network functionality through projects assigned by supervisors. Essential Functions: IT Support & Incident Resolution: Provide Tier 1 technical support for all IT issues, leveraging existing knowledge and documentation to triage, diagnose, and resolve ticketed incidents efficiently. Scope of Support:Resolve issues spanning a wide range of technologies, including: Hardware: Desktop and laptop PCs, printers, peripherals, servers, and cabling. Operating Systems: Windows, mac OS, and Linux environments. Applications: Microsoft Office suite, CRM systems, web browsers, and various third-party applications. Networking: LAN/WAN connectivity, Wi-Fi, switches, patch panels, Cat cables and network ports. Security: Spam filters, security training, addressing access requests, user authentication, malware, and blocked site access issues. System Maintenance: Performing routine maintenance, applying service packs, patches, hotfixes, and software updates. Ticket Management & Escalation: Manage the IT Service ticket system, ensuring all requests are logged, documented, and followed up on in a timely manner. Successfully meet Service Level Agreement (SLA) goals for response and resolution. Escalate complex or unresolved issues to Senior IT staff, ensuring a detailed transfer of information, including all steps taken and troubleshooting procedures followed. Documentation & Knowledge Base: Create, update, and maintain comprehensive documentation for common issues, resolution steps, and application usage (including application training guides) within the department's knowledge base/Wiki. Project Participation: Actively participate in IT projects related to system migrations, hardware refreshes, network expansion, upgrades, and changes, assisting with implementation and post-rollout support. Advisory & Procurement: Collaborate with the direct supervisor to research and recommend necessary hardware and software purchases to effectively resolve recurring issues and improve overall system performance. Additional Responsibilities: Perform additional duties as assigned by direct supervisor. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and /or ability required. Knowledge, Skills, & Capabilities Communication & Interpersonal Skills: Demonstrated interpersonal communication skills, with the ability to translate complex technical information into clear, understandable terms for non-technical users. Troubleshooting & Technical Aptitude: Strong troubleshooting and diagnostic skills across diverse IT environments. Proficiency in supporting and troubleshooting Microsoft Windows (10/11) and mac OS operating systems, along with common business applications and hardware peripherals. Experience with networking fundamentals, including TCP/IP, LAN switching, wireless technologies, and physical cabling/connectivity. System Administration & Infrastructure: Working knowledge of current Windows Server versions, including key roles and features such as Active Directory, Group Policy, DHCP, and DNS. Experience supporting and administering Microsoft 365/Office 365 services. Familiarity with virtualization technologies (e.g., Hyper-V or similar platforms). Automation & Scripting: Ability to write, maintain, and execute basic scripts using command-line tools such as PowerShell, Bash, or Linux Terminal. Documentation & Writing: Excellent technical and non-technical writing skills for creating and updating comprehensive documentation. Mobility: Must possess a valid driver's license (required for potential travel between sites). Physical Requirements: Frequently lifts and moves standard office equipment such as computers, monitors, workstations, servers, photocopiers, and printers weighing up to 60 lbs. Work Environment: Professional office environment. Occasionally exposed to moving mechanical parts and vehicles due to necessary communication with warehouse personnel. Occasionally exposed to noise level that is moderate to high. Education: Associate degree in relevant area of study preferred. CompTIA A+ preferred. Experience: At least 1 to 2 years' related experience or training, or equivalent combination of education and experience.
    $32k-43k yearly est. 25d ago
  • IT Administrator

    Communiboost

    Information technology professional job in Jersey City, NJ

    Job Title: IT Administrator Company: Communiboost Communiboost is a leading IT company that provides cutting-edge communication and productivity solutions to businesses. Our focus is on delivering innovative software and services that drive efficiency and foster growth for our clients. We are seeking a talented IT Administrator to join our team and help maintain our IT infrastructure to ensure seamless operations. Position Overview: Communiboost is looking for a skilled IT Administrator to manage and maintain our IT systems and networks. In this role, you will be responsible for configuring hardware and software, managing network infrastructure, troubleshooting technical issues, and ensuring the security of our systems. This is a critical role that supports both internal staff and our clients. Responsibilities: - Install, configure, and maintain servers, network devices, and other IT equipment - Troubleshoot issues related to hardware, software, and network systems - Implement security measures to protect data and systems from cyber threats - Perform regular backups and disaster recovery procedures - Manage user accounts, permissions, and access levels - Conduct regular audits to identify and resolve any potential vulnerabilities - Collaborate with cross-functional teams to implement new processes and technologies Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field - Strong knowledge of network protocols, hardware, and software systems - Experience with virtualization technologies such as VMWare and Hyper-V - Familiarity with cloud technologies, particularly AWS and Microsoft Azure - Excellent communication and interpersonal skills - Strong organizational and time-management abilities - Relevant certifications such as MCP, MCSA, or CCNA are a plus Benefits: Competitive salary and comprehensive benefits package. Opportunities for professional development and career growth. A collaborative and innovative work environment. Flexible work arrangements and work-life balance initiatives. Convenient location in Jersey City, NJ with access to public transportation and nearby amenities. Join Communiboost as an IT Administrator and play a key role in maintaining and securing our IT infrastructure while supporting our growing team.
    $65k-93k yearly est. 60d+ ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Information technology professional job in Fairfield, NJ

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $24.75/Hour
    $24.8 hourly 7d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Newark, NJ

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $75k-106k yearly est. 37d ago
  • Production Support Technician

    Artech Information System 4.8company rating

    Information technology professional job in Morris Plains, NJ

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area. Major Accountabilities ISO 8 Activities: Ensure accurate SAP inventories are maintained for all components. Proper status segregation and storage of media lots. Support the maintenance of an audit ready state of the ISO 8 Area Timely response to all module requests. Batch Records are properly kitted and staged based on production schedule. All gowning materials in the ISO 8 area are maintained to adequate levels. ISO 8 area has ample supply of non-inventory items Logbooks entries are clear and complete. Kanban system is utilized to ensure FIFO Equipment cleaning is performed as required Ensure Batch records are reviewed and corrected in a timely manner. Skills: 1-3 years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. SAP knowledge preferred. Other Qualifications: Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. Must be well organized, flexible and work with minimal supervision. Ability to lift up to 50 lbs. Alternate shifts, weekends and overtime will be required Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials Qualifications High School Degree or GED equivalent. Additional Information For more information, Please contact: Akriti Gupta ************** Morristown, NJ 07960
    $77k-114k yearly est. 60d+ ago
  • IT Technician

    Techflex Inc. 3.5company rating

    Information technology professional job in Sparta, NJ

    Become part of a team where you are valued for your hard work! Headquartered in Sparta, New Jersey, Techflex has been a global leader in braided sleeving manufacturing for over 60 years. For full time employees, we offer rewarding careers and great benefits that let you invest back into yourself including paid time off, paid holidays, vacation accrual, tuition and gym membership reimbursements, and profit sharing. We also regularly host special team-building events and offer other perks to our employees. Apply now - don't miss out on becoming a part of the Techflex team. Job Summary: The IT Technician is the first point of contact for employees requiring assistance. This role is responsible for the processing and resolution of Information Technology (IT) support tickets and creating tickets for all IT issues received by any other forms of communication. Additionally, they work on improving systems and network functionality through projects assigned by supervisors. Essential Functions: IT Support & Incident Resolution: Provide Tier 1 technical support for all IT issues, leveraging existing knowledge and documentation to triage, diagnose, and resolve ticketed incidents efficiently. Scope of Support:Resolve issues spanning a wide range of technologies, including: Hardware: Desktop and laptop PCs, printers, peripherals, servers, and cabling. Operating Systems: Windows, mac OS, and Linux environments. Applications: Microsoft Office suite, CRM systems, web browsers, and various third-party applications. Networking: LAN/WAN connectivity, Wi-Fi, switches, patch panels, Cat cables and network ports. Security: Spam filters, security training, addressing access requests, user authentication, malware, and blocked site access issues. System Maintenance: Performing routine maintenance, applying service packs, patches, hotfixes, and software updates. Ticket Management & Escalation: Manage the IT Service ticket system, ensuring all requests are logged, documented, and followed up on in a timely manner. Successfully meet Service Level Agreement (SLA) goals for response and resolution. Escalate complex or unresolved issues to Senior IT staff, ensuring a detailed transfer of information, including all steps taken and troubleshooting procedures followed. Documentation & Knowledge Base: Create, update, and maintain comprehensive documentation for common issues, resolution steps, and application usage (including application training guides) within the department's knowledge base/Wiki. Project Participation: Actively participate in IT projects related to system migrations, hardware refreshes, network expansion, upgrades, and changes, assisting with implementation and post-rollout support. Advisory & Procurement: Collaborate with the direct supervisor to research and recommend necessary hardware and software purchases to effectively resolve recurring issues and improve overall system performance. Additional Responsibilities: Perform additional duties as assigned by direct supervisor. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and /or ability required. Knowledge, Skills, & Capabilities Communication & Interpersonal Skills: Demonstrated interpersonal communication skills, with the ability to translate complex technical information into clear, understandable terms for non-technical users. Troubleshooting & Technical Aptitude: Strong troubleshooting and diagnostic skills across diverse IT environments. Proficiency in supporting and troubleshooting Microsoft Windows (10/11) and mac OS operating systems, along with common business applications and hardware peripherals. Experience with networking fundamentals, including TCP/IP, LAN switching, wireless technologies, and physical cabling/connectivity. System Administration & Infrastructure: Working knowledge of current Windows Server versions, including key roles and features such as Active Directory, Group Policy, DHCP, and DNS. Experience supporting and administering Microsoft 365/Office 365 services. Familiarity with virtualization technologies (e.g., Hyper-V or similar platforms). Automation & Scripting: Ability to write, maintain, and execute basic scripts using command-line tools such as PowerShell, Bash, or Linux Terminal. Documentation & Writing: Excellent technical and non-technical writing skills for creating and updating comprehensive documentation. Mobility: Must possess a valid driver's license (required for potential travel between sites). Physical Requirements: Frequently lifts and moves standard office equipment such as computers, monitors, workstations, servers, photocopiers, and printers weighing up to 60 lbs. Work Environment: Professional office environment. Occasionally exposed to moving mechanical parts and vehicles due to necessary communication with warehouse personnel. Occasionally exposed to noise level that is moderate to high. Education: Associate degree in relevant area of study preferred. CompTIA A+ preferred. Experience: At least 1 to 2 years' related experience or training, or equivalent combination of education and experience.
    $32k-43k yearly est. Auto-Apply 60d+ ago
  • Production Support Technician

    Artech Information System 4.8company rating

    Information technology professional job in East Hanover, NJ

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description • Ensure accurate SAP inventories are maintained for all components. • Proper status segregation and storage of media lots. • Support the maintenance of an “audit ready” state of the ISO 8 Area • Timely response to all module requests. • Batch Records are properly kitted and staged based on production schedule. • All gowning materials in the ISO 8 area are maintained to adequate levels. • ISO 8 area has ample supply of non-inventory items • Logbooks entries are clear and complete. • Kanban system is utilized to ensure FIFO • Equipment cleaning is performed as required • Ensure Batch records are reviewed and corrected in a timely manner. Qualifications Skills: • 1-3years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. • SAP knowledge preferred Qualifications: • Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. • Must be well organized, flexible and work with minimal supervision. • Ability to lift up to 50 lbs. • Alternate shifts, weekends and overtime will be required • Requires handling of chemicals such as corrosives, solvents & bio-hazardous Education: • High School Degree or GED equivalent. Additional Information For more information, Please contact: Sneha ************
    $77k-114k yearly est. 60d+ ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Ramapo, NY?

The average information technology professional in Ramapo, NY earns between $63,000 and $137,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Ramapo, NY

$93,000
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