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Information technology professional jobs in South Bend, IN

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  • Help Desk Analyst

    Medasource 4.2company rating

    Information technology professional job in South Bend, IN

    About the Role: Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory. Key Responsibilities: Provide Tier 1 helpdesk support to end users Troubleshoot and resolve technical issues efficiently Assist users with varying levels of technical knowledge and backgrounds Manage multiple tasks and prioritize effectively in a fast-paced environment Deliver exceptional customer service to ensure user satisfaction Qualifications: Previous Helpdesk experience, preferably Tier 1 support Excellent customer service and communication skills Strong troubleshooting and problem-solving abilities Ability to multitask and work independently Experience in the healthcare industry is a major plus
    $29k-37k yearly est. 3d ago
  • Senior IT Manager

    Medix Specialty Vehicles, Inc.

    Information technology professional job in Elkhart, IN

    The story of Medix began in January 2001 in Elkhart, Indiana. What started as a response to the need for more cost-effective ambulance manufacturing has since been transformed into a commitment to delivering the highest performance value in the industry. Our ambulances are designed to ensure the safety, effectiveness, and efficiency that every first responder deserves. Our commitment to doing the right thing creates an environment where growth never ceases. To continue our mission of serving our customers, we are looking for an experienced Senior IT Manager to join our team. We are seeking a highly skilled Senior IT Manager to provide strategic leadership and operational oversight for IT and information systems at our Van Wert site. As a key member of the site's Senior Leadership Team (SLT), this role ensures local IT strategies, systems, and operations align with both divisional priorities and the parent company's enterprise standards. The Senior IT Manager will lead a high-performing IT team, oversee IT service delivery (including ERP, CRM, and manufacturing systems), and ensure cybersecurity, compliance, and system resilience. This is a strategic role for a forward-thinking IT leader who thrives on innovation, collaboration, and enabling business growth through technology. KEY RESPONSIBILITIES As the Senior IT Manager, you will: Partner with business leaders to identify and implement technology solutions that drive competitive advantage, enhance customer experience, and improve operational performance. Align local IT strategy with the parent company's enterprise architecture, cybersecurity, and digital transformation initiatives. Lead IT service delivery to support daily operations, including ERP, CRM, manufacturing systems, and end-user technologies. Lead, mentor, and develop a high-performing IT team by setting goals, conducting evaluations, and supporting professional development. Manage division-specific IT projects and implementations, ensuring delivery on time and within budget. Oversee divisional IS tools, databases, and software solutions, collaborating with business leaders to ensure alignment with operational needs. Coordinate with vendors and IT service providers to optimize system performance and value. Implement IT policies, monitor compliance, and ensure data security, reporting accuracy, and disaster recovery preparedness. Analyze divisional processes and recommend IS solutions to improve productivity and operational efficiency. Provide technical leadership to IT support teams and training for end-users on IS tools. QUALIFICATIONS As the Senior IT Manager, you will have: Essential: Bachelor's degree in Information Technology, Computer Science, Business, or related field. Strong experience in IT & IS management, ideally 7-10+ years. Proven leadership and project management abilities. Proficiency with enterprise systems, ERP platforms, IT infrastructure, and cybersecurity. Strategic thinker with strong problem-solving and decision-making skills. Excellent communication and interpersonal skills with the ability to bridge technical and business needs. Preferred: Relevant certifications (e.g., PMP, ITIL, CISSP). Experience in a manufacturing or managed service provider environment. Core Competencies & Skills: Values that align with our culture: Customer Centric, Leadership, Integrity, Family Spirit, Excellence. Strategic mindset with a vision for innovation and continuous improvement. Ability to manage multiple priorities and deadlines. Strong analytical skills and attention to detail. Effective communicator with the ability to simplify complex IT concepts. Adaptability to evolving technologies and business environments. Strong accountability for IT security, compliance, and performance.
    $103k-139k yearly est. 3d ago
  • Computer Field Tech Position- South Bend, IN

    BC Tech Pro 4.2company rating

    Information technology professional job in South Bend, IN

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 50d ago
  • IT Support Specialist

    Getman Corporation 4.4company rating

    Information technology professional job in Bangor, MI

    IT Support Specialist RATE: $25.00-$30.00 per hour Diagnose and troubleshoot software, hardware, communication and network issues and help our customers with their day to day computer problems; assist in the installation of applications and programs. ESSENTIAL FUNCTIONS: Image new computers for deployment and evaluate old computers for repurposing or recycling. Set up, configure, and maintain desktops, laptops, printers, phones, and peripherals. Identify and resolve network/VOIP issues. Configure and install application software and operating systems. Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other platforms. Assist with IT security by enforcing policies, managing antivirus software, and supporting phishing awareness through simulated phishing tests and training. Provide technical guidance to employees and create user-friendly documentation. Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends. Support company phone systems and assist with mobile device management. Collaborate with other Information Technology staff on various projects. Perform all other duties as assigned. EDUCATION AND EXPERIENCE: Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education. Microsoft, Cisco, Linux, or similar certification is a plus. SKILLS, TALENTS AND/OR CHARACTERISTICS Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role Hands-on experience with Windows/Linux OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus IND123
    $25-30 hourly Auto-Apply 25d ago
  • Production Support Technician

    CTE Solutions

    Information technology professional job in Plymouth, IN

    Ready to Elevate Your Career? Join SpiTrex CTE! At CTE, we offer more than just a job-we provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance. Here's 5 ways that CTE makes a difference: Training/Career Development Bamboo's Path Track and WorkForge Learning Management System offer education for advancement when and where needed. Work/Life Harmony with Flextime Have an appointment or emergency pop up and you don't want to use your PTO? No worries! Use “Time Off without Pay” option of up to 3 hours and then make up missed time during the week. CTE Perks Whether it's Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called “CTE Reads”, or FriYAY Fridays…CTE strives to maintain a positive culture and support our employees. CTE Incentives Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonuses…but that's just the beginning! What if we told you there's more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation! Health Benefits CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offered first of the month after hire. There is also a no-cost medical option through Schumacher Family Medicine. Essential Functions: Pulling and moving material Monitoring tool crib as needed Issuing out and receiving in items (tooling, gaging, fixtures etc.) Setting tools and retrieving gages Cutting blank profiles of material as needed Following GDP as required Cross train on multiple work centers Other work-related tasks as assigned Good housekeeping Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements
    $49k-82k yearly est. 14d ago
  • IT Manufacturing Technician

    Pomeroy It Solutions Sales Company, Inc. 4.6company rating

    Information technology professional job in Portage, MI

    The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1
    $40k-85k yearly est. 13h ago
  • IT Administrator

    Psi Molded Plastics

    Information technology professional job in South Bend, IN

    About the Role:
    $62k-86k yearly est. Auto-Apply 43d ago
  • IT Administrator

    Psi Molded Plastics Indiana Inc.

    Information technology professional job in South Bend, IN

    About the Role: The IT Administrator in our durable goods manufacturing company plays a critical role in ensuring the stability, security, and efficiency of our IT infrastructure. This position is responsible for managing and maintaining all hardware, software, and network resources to support seamless manufacturing operations. The IT Administrator will collaborate closely with cross-functional teams to implement technology solutions that enhance productivity and safeguard sensitive data. They will proactively monitor systems to prevent downtime and swiftly resolve any technical issues that arise. Ultimately, this role ensures that our technology environment aligns with business goals and regulatory requirements, enabling continuous operational excellence. Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Administrator or similar role, preferably within a manufacturing environment. Strong knowledge of network protocols, hardware, and software troubleshooting. Experience with Windows and Linux server environments. Familiarity with IT security best practices and compliance requirements. Preferred Qualifications: Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or Cisco CCNA. Experience with manufacturing-specific software and automation systems. Knowledge of cloud computing platforms and virtualization technologies. Strong project management skills and experience leading IT initiatives. Familiarity with disaster recovery planning and business continuity strategies. Responsibilities: Manage and maintain the company's IT infrastructure, including servers, networks, and workstations. Monitor system performance and troubleshoot hardware, software, and network issues to minimize downtime. Implement and enforce IT security protocols to protect company data and comply with industry standards. Coordinate with vendors and service providers for procurement, installation, and maintenance of IT equipment. Provide technical support and training to employees to ensure effective use of IT resources. Maintain documentation of IT systems, configurations, and procedures for audit and operational purposes. Assist in the planning and execution of IT projects that support manufacturing processes and business growth. Skills: The IT Administrator will utilize their technical skills daily to configure and maintain network devices, ensuring reliable connectivity across manufacturing sites. Troubleshooting expertise is essential for quickly diagnosing and resolving hardware and software issues to minimize operational disruptions. Security skills are applied to implement firewalls, antivirus solutions, and access controls that protect sensitive manufacturing data. Communication skills are important for collaborating with team members and vendors, as well as providing clear technical support to non-technical staff. Additionally, project management and organizational skills help in planning upgrades and managing IT resources efficiently to support the company's evolving technology needs. Monday-Friday
    $62k-86k yearly est. Auto-Apply 42d ago
  • IT Manufacturing Technician

    Nri3Pl

    Information technology professional job in Portage, MI

    The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1
    $41k-79k yearly est. 12h ago
  • IT Lead, BC Dynamics/Administrator

    Boyd Corporation 4.4company rating

    Information technology professional job in Elkhart, IN

    IT Lead, BC Dynamics Administrator Boyd Corporation is looking for an experienced IT Lead and Administrator for its Microsoft Dynamics 365 Business Central ERP system. They will be a servant leader for the Microsoft Dynamics 365 Business Central team and work with and through an international team of IT resources and consultants. This person will be responsible for maintaining and extending the functionality of our Microsoft Dynamics 365 Business Central ERP instance. The Microsoft Dynamics 365 Business Central Lead Analyst's role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Microsoft Dynamics 365 Business Central Analyst is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of Microsoft Dynamics 365 Business Central system investments. Essential Job Responsibilities * Mentor, coach and assist other Dynamics Analysts with Dynamics systems and processes * Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues. * Lead design sessions in improving Microsoft Dynamics 365 Business Central usage for the purpose of enhancing business processes, operations, and information process flow. * Serve as primary systems administrator for the Microsoft Dynamics 365 Business Central ERP system. * Update/coordinate system configuration changes to enable new processes. * Collaborate in the planning, design, development, and deployment of changes and enhancements to the Microsoft Dynamics 365 Business Central system. * Prepare and deliver reports, recommendations, or alternatives that help address business needs from the ERP system. * Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. * Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. * Provide Microsoft Dynamics 365 Business Central orientation and training to end users. * Perform other duties as assigned. Required Qualifications * Minimum of a Bachelor Degree in Computer Science, MIS or equivalent with 5-7 years of related experience. * Extensive experience with the Microsoft Dynamics 365 Business Central ERP system. * Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts. * Experience in discrete manufacturing environment preferred. * Demonstrated project management skills. * Travel may be required for business purposes. If so, the employee must have a valid driver's license issued by the state / country in which they work and a satisfactory driving record. * Demonstrated analytical, written and oral communication skills. * Ability to work well under pressure. Preferred Skills and Experience * Strong attention to detail with a focus on quality at all times. * Strong verbal and written communication skills. * Good analytical and decision-making skills * Strong organization and time management skills with the ability to prioritize work based on business needs. * Ability to define problems, collect data, establish facts, and draw valid conclusions, to prioritize and work in a multi-tasked environment * Ability to work under time constraints with changing priorities under minimal supervision. * Must be able to follow directions and work in a team environment. * Knowledge of common techniques for material handling * Previous manufacturing experience Company Overview Boyd is the world's leading innovator in sustainable engineered material and thermal solutions that make our customers' products better, safer, faster, and more reliable. We develop and combine technologies to solve ambitious performance targets in our customers' most critical applications. By implementing technologies and material science in novel ways to seal, protect, cool, and interface, Boyd has continually redefined the possible and championed customer success for over 90 years. Additional Information This document is intended to describe the general content of, and requirements for performing this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Boyd is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disabilities age, sexual orientation, marital or veteran status, or any other legally protected status. Location: Grand Rapids, Gaffney, Elkhart All Job Posting Locations (Location) Elkhart, Grand Rapids Remote Type On-Site EEO Statement Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $64k-83k yearly est. 17d ago
  • Technical Applications Specialist I

    Invitrogen Holdings

    Information technology professional job in Portage, MI

    At Thermo Fisher Scientific, our people share a common set of values - Integrity, Intensity, Innovation and Involvement. We work together to accelerate research, solve complex analytical challenges, improve patient diagnostics, drive innovation and increase laboratory productivity. Each one of us contributes to our mission every day - to enable our customers to make the world healthier, cleaner and safer How will you make an impact? The Technical Applications & Support Specialist I, plays a key role in empowering customers to achieve reliable, high-quality results. You will combine your scientific expertise and technical skills to deliver exceptional support, training, and troubleshooting for our diagnostic systems. Key Responsibilities: Provide responsive technical assistance through our Technical Support Hotline, email, and remote tools for both internal and external customers. Diagnose and resolve hardware, software, and system operation issues to ensure instrument uptime and customer satisfaction. Lead root-cause investigations for confirmed product complaints, documenting findings and recommending effective corrective and preventive actions (CAPA). Deliver engaging on-site and virtual training sessions for customers on instrument operation, assay setup, software workflows, and best practices. Collaborate cross-functionally with Field Service Engineers, Quality, and R&D to resolve performance issues and share insights that drive continuous improvement. Perform performance qualification, correlation, and verification studies to support new instrument or assay implementations in clinical and research environments. Interpret and communicate scientific results clearly, providing expert guidance on assay optimization, calibration, and quality control strategies. Enhance your professional and technical growth by continuously developing both technical expertise and life skills that support long-term career success. How will you get here? Education Associate's degree in Biological Science required; Bachelor's degree preferred. Certification as a Medical Laboratory Technician or Medical Laboratory Scientist desired. Experience Minimum of 3 years of laboratory or related professional experience required. Strong customer service and interpersonal communication skills. Training experience preferred. Clinical laboratory experience highly preferred Knowledge, Skills, Abilities Mechanical knowledge and abilities regarding instrumentation preferred Demonstrates clear and concise communications Passion for problem-solving, collaboration, and lifelong learning. Commitment to providing outstanding customer experiences. Ability to travel up to 20% Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
    $63k-97k yearly est. Auto-Apply 30d ago
  • IT Services Intern

    Woburn Hospital

    Information technology professional job in Goshen, IN

    The IT Services Intern is familiar with and performs a variety of daily PC and printer installation and support tasks within the Information Services Department. Provides staffing backup for the Service Desk completing basic functions. Provides assistance to and works closely with PC Technicians II, Senior PC Technicians, Systems Administrator, and System Analysts as needed. Position Qualifications Minimum Education: High School Diploma. Preferred Experience: Working knowledge of mathematics, statistics, mini and personal computers. Completion of basic Windows and Office classes or equivalent desired. Experience with using, training, and troubleshooting Microsoft products (Office 2007, 2010,2013,2016, Office365, Windows 7 and Windows 10). Operations experience, with a strong preference for MEDITECH products desired. Certifications Preferred: Prefer a valid driver's license with a demonstrated good driving record, but not required to be considered for employment. Competencies: Effectively applies technical knowledge to solve a range of problems Develops solutions to problems that cannot be solved using existing methods or approaches Is sought out to provide advice or solutions in his/her area of expertise Keeps informed about current developments in his/her area of expertise Strong communication skills
    $26k-36k yearly est. 60d+ ago
  • IT User Support Intern

    Everence 3.7company rating

    Information technology professional job in Goshen, IN

    Job Description The IT User Support Intern will be part of the Information Technology User Support team and will have a hands-on frontline experience with all things IT. The primary function will be to assist with client machine setups and user profile configurations, upgrades, etc., under the direct supervision of the IT User Support Manager. Projects and duties will be tailored to the skills and interests of the intern but may also include: Responsibilities: Follow documented operating procedures and customer service guidelines for Help Desk support. Receive, process, and respond to Help Desk tickets received from the ticketing system. Effectively troubleshoot and solve desktop hardware and software issues. Provide support and troubleshooting for Everence employees' requests while establishing issue priorities and expediting resolutions. Provide support for Microsoft Office products, Windows environments, and various other software needs as assigned. Assist Help Desk with asset management. Eliminate and/or recycle outdated equipment and software. Qualifications: Currently pursuing a bachelor's degree in computer/information technology or other relevant focus Highly relational with exceptional customer service, including being courteous and respectful; ability to work with different types of personalities Highly organized, disciplined in time management, and possess a sense of urgency Ability to identify and solve problems effectively Interest in IT aspects and ability to pick up technical concepts quickly Ability to lift up to 20 pounds and move equipment Hours: Part-Time during the Spring and Full-Time during the Summer Location: Goshen, IN Please attach a cover letter in the process of applying for this position.
    $28k-35k yearly est. 18d ago
  • IT Support Technician

    Lewis Bakeries 4.1company rating

    Information technology professional job in La Porte, IN

    Job Details Holsum of Fort Wayne LaPorte - La Porte, IN Full Time High School Up to 10% 1st Information TechnologyDescription We are seeking a motivated and user-focused Tier 1 IT Support Technician to join our IT team. This entry-level position is ideal for someone with a passion for technology and problem-solving. The Tier 1 Technician will serve as the first line of support for end users, handling technical issues related to desktops, laptops, tablets, printers, Windows operating systems, Microsoft 365 applications, and various business-specific software. Support will be provided primarily over the phone, through remote tools, and occasionally in person. Key Responsibilities Provide first-level technical support for hardware, software, and connectivity issues. Troubleshoot and resolve issues with desktops, laptops, tablets, printers, and phones. Assist users with Microsoft 365 applications including Outlook, Teams, Word, Excel, and SharePoint. Support Windows 10/11 operating systems: login issues, updates, performance, and user configurations. Address basic network connectivity problems (Wi-Fi, VPN, etc.). Log and track all support requests in the IT ticketing system. Follow documented procedures for issue resolution and escalation. Maintain clear and professional communication with users during issue resolution. Escalate unresolved or complex issues to other members in IT. Qualifications Qualifications Required: High school diploma or equivalent. Strong communication skills and a customer service mindset. Basic technical knowledge of computer hardware, Windows OS, and Microsoft Office/365. Preferred: 6 months to 1 year of experience in a help desk or desktop support role. Industry certifications such as CompTIA A+, Network+, or similar. Coursework or a degree in Information Technology, Computer Science, or a related field. Familiarity with IT support tools, business application environments, and common troubleshooting workflows across hardware, software, and network-related issues. Work Environment & Schedule Standard office environment with occasional need to travel between departments or locations (6-hour maximum distance). Position may require occasional lifting of equipment (up to 50 lbs). Typical business hours with flexibility based on support needs. On-call availability required as part of a rotating schedule, including evenings and weekends as needed. #lbmanagement
    $32k-54k yearly est. 60d+ ago
  • Systems & Network Administrator

    Surf Internet

    Information technology professional job in Elkhart, IN

    Job Details Elkhart Corporate - Elkhart, IN 4 Year Degree $70000.00 - $75000.00 Salary/year NegligibleDescription Overview The Systems & Network Administrator will play a critical role in supporting Surf Internet's IT infrastructure. Reporting to the Director of IT, this role will manage core enterprise platforms, administer secure access tools, and maintain reliable office network operations. The administrator will also serve as an escalation point for IT Support Specialists, ensuring systems and services remain secure, compliant, and optimized for company growth. Reports To: Director of IT Department: IT Job Status: Exempt Responsibilities: Enterprise Systems & Application Support Partner with internal SMEs to support: MBS (OSS/BSS) - operational support system/business support system Sitetracker - fiber construction project management NetSuite - ERP system Act as primary administrator for: Call Center solution (currently Intermedia, migrating to a new platform) Okta - identity and access management NinjaOne - endpoint management and patch compliance Microsoft 365 - Exchange Online, Teams, SharePoint, OneDrive, Intune licensing & policies Zero Trust / Security Access Administer and support Cloudflare ZTNA for secure access to company resources. Work with Surf's IT security arm to ensure access and identity policies are built in compliance with company security standards. Support log forwarding and ingestion into Surf's SIEM for monitoring by the managed SOC. Collaborate with the network team to onboard and maintain network device logs within the SIEM. Troubleshoot secure access issues and adjust policies as needed. Network Administration (Corporate Offices) Manage and maintain office networks, including: Firewalls, switches, routing, and wireless infrastructure VPN or secure remote access solutions Monitoring and troubleshooting connectivity issues Ensure redundancy, performance, and uptime across office environments. Support & Collaboration Serve as an escalation point for IT Support Specialists in troubleshooting complex issues. Provide Tier 2/3 support for end-user systems and applications. Support cross-functional teams with ad hoc IT projects and integrations. Maintain accurate system and network documentation Qualifications Qualifications 3+ years of systems and/or network administration experience. Hands-on experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint, Intune). Experience with identity management platforms (Okta preferred). Strong knowledge of patching, endpoint management, and access controls. Network troubleshooting and administration experience (firewalls, switches, Wi-Fi, VPN). Familiarity with SIEM platforms and log ingestion practices. Excellent troubleshooting, documentation, and communication skills. Preferred Experience with ERP, OSS/BSS, or project management systems. Familiarity with call center solutions. Certifications such as CompTIA Network+, Microsoft 365 Administrator, or Okta Administrator.
    $70k-75k yearly 60d+ ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Information technology professional job in South Bend, IN

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.75/Hour
    $19.8 hourly 25d ago
  • IT Technician

    Graff Auto Campus

    Information technology professional job in Burns Harbor, IN

    Job DescriptionJoin a growing automotive group with over 111 years of history. At the Graff Automotive Group, we're committed to innovation, community, and excellence. We're looking for a skilled IT Technician to support our multi-dealership campus , ensuring that our technology systems are secure, efficient, and aligned with the needs of our business and team members The IT Technician will install, maintain, and support computers, networks, and systems across the Graff Auto Campus. This role requires a proactive problem solver who can manage day-to-day support requests while maintaining compliance with IT policies and security protocols.You'll collaborate closely with dealership staff, the Group IT Team Lead, and IT Director to ensure smooth operations across multiple stores and departments.Key Responsibilities Serve as the on-site technical resource for assigned location(s), following direction from IT leadership. Ensure compliance with company IT policies and security standards. Set up, maintain, and troubleshoot workstations, printers, routers, and other peripherals. Deploy and configure software to meet operational requirements. Provide user guidance and support for hardware, software, and new equipment. Monitor and maintain network performance and security. Schedule and execute system upgrades with minimal disruption to dealership operations. Diagnose and resolve hardware/software issues efficiently, documenting all work performed. Maintain accurate records of IT inventory, repairs, and maintenance schedules. Collaborate with vendors and end users to resolve technical issues and fulfill equipment needs. Qualifications Proven experience as an IT Technician or in a similar support role. Experience in a help desk or multi-location support environment. Familiarity with Dealership Management Systems (DMS) and automotive OEM software is a plus. Strong knowledge of Windows 11 and Microsoft Office 365; GSuite familiarity is a plus. Understanding of internet security, data privacy, and network fundamentals. Excellent troubleshooting, communication, and documentation skills. Strong organizational and time management abilities. Must be able to occasionally travel between locations within the Graff Auto Campus. Why Graff? Be part of a team-oriented organization built on integrity and innovation. Work within a state-of-the-art, multi-brand automotive campus. Competitive pay and benefits package. Opportunities for growth and professional development within a trusted family-owned group that's been serving customers since 1914.
    $31k-59k yearly est. 21d ago
  • Desktop Tech Support / IT Support

    Medasource 4.2company rating

    Information technology professional job in Elkhart, IN

    Our large healthcare client is currently going through a Windows upgrade. This role will run through at least February of 2026. Skill sets: Familiarity with Windows 10 and 11. Comfortable working with end users to assist with any basic questions on computer usage. (How to open programs/install a printer/basics of MS Office) Comfortable swapping computer hardware/peripherals. Basics of installing software/drivers within Windows. Job Description: Our client is upgrading our workstation fleet from Windows 10 to Windows 11. Our client currently has ~5K desktops and laptops that need to be upgraded. Some older hardware is being physically replaced, while newer hardware is being reimaged to Windows 11. The client will provide training on internal processes such as imaging/software installation. This role entails PXE installing Windows 11 onto workstations via BigFix OS Deployment - our PXE boot software. Then, installing drivers/software/configuring the replacement to match the old device. Then, physically swapping the replacement. This is across our Health System, but the current focus would be in South Bend and Elkhart. However, we have several off-site clinics/locations, so some driving will be required.
    $33k-41k yearly est. 4d ago
  • Production Support Technician

    CTE Solutions

    Information technology professional job in Plymouth, IN

    Job DescriptionSalary: Ready to Elevate Your Career? Join SpiTrex CTE! At CTE, we offer more than just a jobwe provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance. Heres 5 ways that CTE makes a difference: Training/Career Development Bamboos Path Track and WorkForge Learning Management System offer education for advancement when and where needed. Work/Life Harmony with Flextime Have an appointment or emergency pop up and you dont want to use your PTO? No worries! Use Time Off without Pay option of up to 3 hours and then make up missed time during the week. CTE Perks Whether its Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called CTE Reads, or FriYAY FridaysCTE strives to maintain a positive culture and support our employees. CTE Incentives Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonusesbut thats just the beginning! What if we told you theres more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation! Health Benefits CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offeredfirst of the month after hire. There is also a no-cost medical option through Schumacher Family Medicine. Essential Functions: Pulling and moving material Monitoring tool crib as needed Issuing out and receiving in items (tooling, gaging, fixtures etc.) Setting tools and retrieving gages Cutting blank profiles of material as needed Following GDP as required Cross train on multiple work centers Other work-related tasks as assigned Good housekeeping Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements
    $49k-82k yearly est. 17d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Information technology professional job in Elkhart, IN

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.00/Hour
    $19 hourly 25d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in South Bend, IN?

The average information technology professional in South Bend, IN earns between $49,000 and $105,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in South Bend, IN

$71,000
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