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Information technology professional jobs in Topeka, KS - 222 jobs

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  • Computer Field Tech Position- Topeka KS

    BC Tech Pro 4.2company rating

    Information technology professional job in Topeka, KS

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 20d ago
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  • Supervisory Airway Transportation Systems Specialist (SSC Manager)

    Us Department of Transportation 4.5company rating

    Information technology professional job in Olathe, KS

    Apply Supervisory Airway Transportation Systems Specialist Department of Transportation Federal Aviation Administration Technical Operations - WCR32-ZKC, KANSAS CITY ARTCC ENV SSC Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary As a supervisor/manager, the selectee for this position will be eligible to receive a Manager Performance Incentive (MPI) provided eligibility requirements noted in agency policy are met. The MPI is an annual lump-sum incentive payment that considers agency performance, the manager's individual performance, and available funding. Serves as a front line System Support Center (SSC) manager for the Olathe, Kansas SSC. Summary As a supervisor/manager, the selectee for this position will be eligible to receive a Manager Performance Incentive (MPI) provided eligibility requirements noted in agency policy are met. The MPI is an annual lump-sum incentive payment that considers agency performance, the manager's individual performance, and available funding. Serves as a front line System Support Center (SSC) manager for the Olathe, Kansas SSC. Overview Help Accepting applications Open & closing dates 01/16/2026 to 01/27/2026 Salary $112,479 to - $174,376 per year The salary above includes a locality pay adjustment of 18.97% for Olathe, Kansas. Pay scale & grade FV J Location 1 vacancy in the following location: Olathe, KS Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties. Relocation expenses reimbursed No Appointment type Temporary - NTE 1 Year may be extended NOT made permanent Work schedule Full-time Service Excepted Promotion potential NA Job family (Series) * 2101 Transportation Specialist Supervisory status Yes Security clearance Other Drug test Yes Announcement number ACE-ATO-26-AKDCB-96982 Control number 854684700 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency FAA-Wide - Open to current, permanent employees. Duties Help Incumbent has responsibility for overall administrative and technical direction of the assigned workforce consisting of Airway Transportation Systems Specialists (ATSS) and support staff involved in providing National Air Space (NAS) services to En Route/Terminal air traffic control to the commercial airlines, and general aviation aircraft for a defined area. Reports directly to a District Manager (DM) or District Facilities Manager (DFM). Directs the work of subordinate employees for more than one organizational unit/project/program within a major subdivision. Duties typically include planning/communicating the organization's vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance, coaching and developing employee capabilities, approving leave, and taking, recommending, or approving corrective/disciplinary action as appropriate. Exercises authority for supervisory responsibilities over staff, including staff scheduling and approval of leave. Assures equity of performance standards and rating techniques developed for subordinates. In addition to evaluating work performance, justifies recommendations for awards/bonuses for positions in the unit for higher-level approval. Performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements. Identifies developmental training needs for employees and self and requests for and/or arranges needed developmental and operational training. Communicates unconventional training requests with higher level management to determine accessibility, available funding and best use of resources. Gives advice, counsel or instructions to employees on technical, operational, and/or administrative matters. Hears and resolves complaints from employees at the informal stage, referring group grievances and more serious, unresolved complaints to the higher level manager. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Fosters a fair and equitable work environment. Applies an advanced knowledge of the technical aspects of the work directed, an advanced knowledge of budget, human resources, and other administrative policies and procedures, and an advanced understanding of the objectives of the organization. Responsible for applying program resources to meet defined requirements. Contacts are primarily within the organizational unit, major subdivision and the LOB/SO with subordinates, peers, and higher-level managers to discuss the status of projects/programs and to plan for the future. May have frequent contact with customers, other government entities, and other external parties to interpret policies/procedures or for other project/program purposes. Has authority to make commitments for subordinate organizational units, within guidelines. Defines, acquires, and allocates budget, staff and other resources necessary to accomplish the goals and/or objectives of the SSC. Participates in planning and executing organizational goals utilizing strategic planning and sound management principles in order to accomplish mission objectives. Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but unique problems without the intervention of higher-level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution. Individual and organizational performance is typically reviewed periodically by higher-level management, usually through status reports and organization performance measures. Consults with higher-level management to ensure the alignment of projects/programs with the tactical (short-term) objectives of the major subdivision. Requirements Help Conditions of employment * US Citizenship is required. * Selective Service Registration is required for males born after 12/31/1959. * Must submit an SF50 (See Required Documents). * Designated or Random Drug Testing required. * A one-year supervisory/managerial probationary period may be required. Qualifications One year of specialized experience equivalent to the next lower level, pay band FV-I level is required for the J pay band position. Specialized experience is defined as experience in the FV-2101 occupation or in a related occupation, which equips the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower grade level in the normal line of progression for the 2101 series. Specialized experience includes: an extensive knowledge of and experience in technology, systems interrelationships, and management of civilian or military automated aviation navigation, and electronics systems. Qualifications must be met by the closing date of this vacancy announcement. Notice: DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Preview job questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. ************************************************************** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Managerial Selection Factor (MSF). In lieu of providing a narrative response in the text box listed below each MSF, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each MSF. Your work history examples should be specific and clearly reflect the highest level of ability. Your MSF answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. NOTICE: Answer all questions to the best of your ability. You may be asked to provide documentation that you have had this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Documents must be received by the closing date of the announcement in order to receive consideration. You MUST submit your most recent SF-50. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) * Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. * Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications. Agency contact information Daphne Becker Phone **************** Fax **************** Email *********************** Address Federal Aviation Administration AAL Regional HR Services Division 222 West 7th Ave #14 AHF-N100 Anchorage, AK 99513 US Next steps Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview. For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help Documents must be received by the closing date of the announcement in order to receive consideration. You MUST submit your most recent SF-50. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $112.5k-174.4k yearly 12d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Topeka, KS

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $56k-76k yearly est. 21d ago
  • Cloud Computing Specialist (CCS) SME

    ASM Research, An Accenture Federal Services Company

    Information technology professional job in Topeka, KS

    Serves as an Information Assurance and Cloud computing SME with regards to Certification and Accreditation (C&A) and a broad coverage of the application of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as outlined in the NIST Special Publication(s) (SP) 800-53 and 800-37 (Current versions). **Primary Duties and Responsibilities** + Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge. + The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across all of the different deployment and service models, and derivatives). **Other Duties and Responsibilities** + Investigates computer and information security incidents to determine extent of compromise to national security information and automated information systems. + Defines security objectives and system-level performance requirements. + Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities. + Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses. + Maintains the computer and information security incident, damage and threat assessment programs. + Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports. + Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed. + Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected. + Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and + accreditation of systems. + Reviews processes and security protocols and makes recommendations for increased cyber security protection. **Minimum Qualifications** + Bachelor's Degree in Computer Science or a related field. + The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains include: + Architectural Concepts & Design Requirements + Cloud Data Security + Cloud Platform & Infrastructure Security + Cloud Application Security + Operations + Legal & Compliance Minimum Qualifications: + Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience + DOD IA experience + Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems **Security Clearance** + Active Secret level clearance + Sensitivity Level: IT-I Critical Sensitive **Certifications:** + Computing Environment: IAT II or IAT III (Security+ or similar) + 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate **Other Job Specific Skills** + Must be able to communicate effectively and clearly present technical approaches and findings. + Exercises a limited degree of latitude in determining technical objectives of assignments. + Excellent attention to detail. + Must be able to balance multiple tasks simultaneously. + Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $80,200 -$142K EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $80.2k-142k yearly 60d+ ago
  • MSO OPERATIONAL TECHNICIAN SPECIALIST I

    Lawrence Kansas 4.4company rating

    Information technology professional job in Lawrence, KS

    Summary: The Operational Technician Specialist collects, cleans, aggregates, visualizes, and reports data used throughout Municipal Services and Operations. These technical duties primarily aim to transform raw data from our water and wastewater systems into actionable insights, reports, and dashboards. This includes frequent data retrieval for staff, frequent detailed data analysis for both troubleshooting plant issues and to demonstrate long-term performance, and intermittent wastewater modeling and simulation. This role recurrently performs technical maintenance of work order management processes, information workflow management, and technical training. Assists with documenting and implementing operational and maintenance requirements for asset management and preventative maintenance. Occasionally assists in the development and implementation of various applied research projects. Reviews data produced throughout Municipal Services and Operations for correctness and completion and helps ensure data integrity across the department. Performs minor troubleshooting and tasks related to technologies used by the department. Qualifications: Education equivalent to the completion of the twelfth grade required. Bachelor's degree in computer science, data science, environmental or physical science, statistics, or a related field is preferred. At least two years of increasingly responsible experience in relevant areas. Must have a valid driver's license. The successful candidate must pass a City physical and drug screen.Benefit Information: Health/Dental/Vision/Life Insurance: Various dependent on coverage levels available; FREE Well Care Clinic through LMH; other wellness benefits/perks Paid Time Off: 12 Vacation days, 12 Sick days accrued per year; 2 days Personal Leave, 10 Paid Holidays, Caregiver Leave Retirement: Kansas Public Employees Retirement System (KPERS)
    $82k-107k yearly est. 28d ago
  • On-Call IT Field Technician - Topeka, KS- Hiring NOW

    Geeks On Site 3.1company rating

    Information technology professional job in Topeka, KS

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology professional job in Manhattan, KS

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $48k-64k yearly est. 23d ago
  • BEG Technical Specialist - Chicago

    Prosoco Inc. 3.8company rating

    Information technology professional job in Lawrence, KS

    Job DescriptionDescription: The Ideal Candidate will be located in the Chicago Metro Area. Support the growth of sales within the assigned geographic territory for the Building Envelope Group by delivering strategic product recommendations, technical expertise, and training to PROSOCO's field sales teams and customers. Ensure alignment with business development goals by fostering stronger relationships, optimizing regional product selection, and enhancing customer knowledge to drive increased specifications, sales and market penetration. ESSENTIAL FUNCTIONS · Support regional sales to grow and develop BEG markets within a defined geographical territory. · Evaluate needs and promote PROSOCO products and service to independent representatives, distributors, contractors, architects, and engineers. · Collaborate with field sales members to answer customers' questions about products, and availability. · Emphasize product features, based on analyses of customer's needs. · Demonstrate the use of products. (Onsite training). · Advise customers on product usage to ensure performance and improve efficiency. · Provide feedback to PROSOCO lab so that products can be tailored to client's needs. · Assist customers in selecting products based on customer needs, product specifications, and building conditions. · Provide customers with ongoing technical support. · Create and participate in sales presentations that explain product specifications and/or applications. · Complete expense reports, sales reports, or other paperwork. · Identify prospective customers, using leads from existing clients, participation in organizations, or trade show or conference attendance. · Collaborate with colleagues to exchange information, such as selling strategies or marketing information. · Stock or distribute resources, such as samples or promotional or educational materials. · Keep up to date on market conditions, business trends, environmental regulations, or industry developments by attending sales / trade shows and by reading Masonry related publications. · Participate in corporate meetings and scheduled conference calls with BEG business unit members and others as required. · Participate in trade shows throughout the United Sates as required. · Other duties as assigned to meet company and regional goals. SUPERVISORY RESPONSIBILITIES This position currently has no direct reports. Requirements: KNOWLEDGE, SKILLS & ABILITIES Sales & Marketing - knowledge of principles and methods for showing, promoting and selling products and services. Customer Service - knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Negotiation - the ability to reach a beneficial outcome to reconcile differences. Active Listening - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times. Speaking & Writing - excellent written and oral communication to effectively convey information to others. Ability to speak clearly and to communicate information and ideas both verbally and in writing so others will understand. Active Learning - understanding the implications of new information for both current and future problem-solving and decision-making. Instructing - teaching others how to do something Time Management - managing one's own time effectively and efficiently. Organizing, Planning & Prioritizing Work - developing specific goals and plans to prioritize, organize, and accomplish your work. Establishing and Maintain Interpersonal Relationships - developing constructive and cooperative working relationships with others and maintaining them over time. Communicating with Persons Outside Organization - communicating with people outside of the organization, representing the organization to customers, and other external sources in person, in writing or by telephone or e-mail. Monitoring and Controlling Resources - monitoring and controlling resources and overseeing the spending of money to stay within budget. COMPETENCIES Initiative - willingness to take on responsibilities and challenges. Integrity - being honest and ethical. Adaptability/Flexibility - being open to change (positive or negative) and to considerable variety in the workplace. Dependability - being reliable, responsible, and fulfilling obligations. Leadership willingness to lead, take charge, and offer opinions and direction. Persistence - determined continuance in a course of action in spite of difficulty or opposition. Achievement/Effort - establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. Cooperation - being pleasant with others on the job and displaying a good-natured, cooperative attitude. being a team player for the good of the organization. PHYSICAL DEMANDS · Ability to frequently carry, lift and/or move up to 20lbs. and occasionally lift and/or move up to 75lbs. · Digital dexterity and hand/eye coordination in operation of office equipment. · Ability to speak to and hear customers and/or employees, via phone in person. · Ability to sit, climb or balance, and stoop, kneel crouch or crawl. · Body motor skills sufficient to travel via auto or air for presentations, jobsite visits and other meetings. WORKING CONDITION & ENVIRONMENT · Job operates in a professional office or home office environment. · This role routinely uses standard office equipment such as computers, mobile phones, photocopiers, scanners, iPads, and digital cameras. · Occasional field work outdoors with PROSOCO and other products. · Ability to use appropriate PPE and conduct materials testing. · Occasional travel and overnight stays ~50-60% (may vary). TECHNOLOGY REQUIREMENTS Computer literate with knowledge of all Microsoft Office Applications EDUCATION - CERTIFICATION High School or Equivalent. Previous experience with building envelope products required.
    $46k-64k yearly est. 11d ago
  • Manager - IT Audit

    Western Digital 4.4company rating

    Information technology professional job in Topeka, KS

    ** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD and WD_BLACK Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture. The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape. ESSENTIAL DUTIES AND RESPONSIBILITIES Audit Planning & Execution + Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity. + Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems. + Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements. + Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation. + Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities. + Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards. Risk & Governance + Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework. + Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation. + Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning. + Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture. Collaboration & Communication + Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence. + Communicate audit results, risk insights, and recommendations clearly to management across geographies. + Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution. + Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director. Leadership & Development + Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners. + Foster collaboration, innovation, and continuous improvement within the IT Audit function. + Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard. **Qualifications** REQUIRED + Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline. + Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent. + 6+ years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred). + Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs. + Familiarity with cloud platforms, identity management, and data governance processes. + Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination. SKILLS + Experience using AuditBoard or similar GRC/audit management tools is a plus. + Excellent analytical, communication, and project management skills. + Ability to manage multiple priorities in a fast-paced, global environment. + Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia). + Occasional travel (domestic and international) may be required. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this. \#LI-VV1 **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
    $108k-136k yearly est. 5d ago
  • Field Support Specialist

    Allegion

    Information technology professional job in Topeka, KS

    **Creating Peace of Mind by Pioneering Safety and Security** _At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world._ **Field Support Specialist-Remote Kansas-Remote Missouri-Remote Iowa-Remote Illinois-Remote Nebraska** **Work Schedule:** **Monday-Friday with standard day time hours primarily, but candidate will need to be flexible on hours and days due to customer needs.** **Travel will vary due to customer needs.** At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That's why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you're working remotely or collaborating in person, we're committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. _While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company's discretion._ _Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position._ **Job Summary:** The Field Support Specialist portrays a positive image for Allegion by employing a solutions-based approach across the Allegion product portfolio to resolve customer issues within an assigned region. Occasional travel outside the assigned region may be necessary. The role will support customers through remote diagnostics, advanced troubleshooting, and engineering- level product knowledge. This position will interact with various internal customers including technical services, engineering, marketing, sales and operations. This person will also interact with various external customers including distributors, facility managers, technicians, software developers, locksmiths, and others as needed to provide solutions to ongoing product issues. **What You Will Do:** + Develop a thorough understanding of all products across Allegion's multiple product lines and utilize that understanding to provide customers with solutions around their total opening. + Take ownership of escalated, on-going customer issues and drive them through to resolution. This may include site visits, facilitating RMAs, and/or working with local partners to solve Allegion customer issues. + Travel to job sites to perform on site failure analysis, repairs, debugging, and troubleshooting. + Provide training to the Customer Care and Sales organization on product lines, applications, systems, and other needs as identified. This may include facilitating trainings for customers as well by the support specialist or through the use of the centralized training organization. + Perform a detailed analysis of field situation based on verbal or written customer input. + Identify the skill level of the customer and explain complex solutions in ways the customer can understand and successfully implement. + Develop customized solutions for customers based on product and application knowledge. + Develop expertise on building codes and industry standards. + Advanced knowledge of all catalogs, price books, and other documentation. + Develop advanced knowledge of competitor's offerings and provide competitor crossovers to Allegion brands where possible. + Support solutions of our Electronics portfolio for OEM partners and targeted customer solutions. Work with engineering and OEM reps to create better handoffs for support of the OEM partners. + Direct calls from end user relationships with support questions/issues - working with Sales to identify opportunities. + Install sample product/new product in field to supplement both selling strategy and new product introductions. + Provide rough layouts of components for drawings to be created by customers. Support of wiring diagram work for proposed jobs utilizing the Customer Care Organization. + Helping with field support issues when there are overlaps with Residential Systems products + Maintain awareness of all Allegion policies, guidelines, and procedures to ensure compliance. + Help drive a consistent organizational issue management and compliant handling system within Allegion as part of our overall customer experience strategy to identify issues in the field, escalate appropriately within the organization for systemic issue resolution and communicate as needed to effectively close the loop. + Ability to collaborate and communicate effectively with a variety of customers, both internal and external. _Collaboration and Communication:_ + This person needs the ability to work with various internal customers including customer care, marketing, sales and operations in a virtually managed, collaborative team setting. + Collaborates to deliver seamless customer experience concepts across a broad range of customer touch points, channels, processes, products and solutions across multiple functions and at all levels of the organization. + Challenge the organization to consider radically different experience concepts. + Excellent verbal, written, and communication skills are needed. The ability to clearly communicate complex solutions in ways the customer can understand and successfully implement. + Listening to and understanding customers and providing information in a clear and customer-focused manner (written and verbally). Maintaining a positive, customer-focused attitude, even in challenging situations. Being able to analyze problems, consider alternative solutions and make decisions quickly. Demonstrating consistency between actions and words, building trusting relationships. + Build loyalty and advocacy for the customer throughout the company. _Performance and Culture_ + Get engaged in large issues faster + Free sales representatives from doing prolonged support at customers + Help with large warranty issues + Support for large sales opportunities + Bring issues to the product management and quality teams faster + Own issues from capture through feedback to all related organizations with focus on the customer and keeping the sales team engaged. **What You Need to Succeed:** + Bachelor's degree in a technical area is preferred, or equivalent technical and product support experience. + 5+ years of related safety and security industry experience, including, but not limited to locksmith, product (electronic and mechanical) installation and service, field support. + Excellent oral and written communication skills; Highly collaborative with strong interpersonal skills and an analytical mindset. + Ability to prioritize, organize, and effectively execute work as it comes from various internal and external customers. + Customer-centric attitude with experience handling unique customer needs and expectations. + Advanced knowledge of electronic and mechanical door hardware and electronic access control systems. Advanced knowledge of Allegion products preferred. + Advanced troubleshooting skills with electrical and mechanical door hardware products, including usage of tools such as multimeters, AC DC power, etc. **Why Work for Us?** **Allegion is a Great Place to Grow your Career if:** + You'reseeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world,there'splenty of room to make an impact. As our values state, "this is your business, run with it". + You'relooking for a company that will invest in your professional development. As we grow, we want you to grow with us. + You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! + You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the **Gallup Exceptional Workplace Award** for the second year in a row, recognizing our commitment to employee engagement,strengths-based development, and unlocking human potential. **What** **You'll** **Get from Us:** + Health, dental and vision insurance coverage, helping you "be safe, be healthy". + A commitment to your future with a 401K plan, offering a 6% company match and no vesting period + Tuition Reimbursement + Unlimited PTO + Employee Discounts through _Perks at Work_ + Community involvement and opportunities to give back so you can "serve others, not yourself" + Opportunities toleverageyour unique strengths through CliftonStrengthstesting and coaching **Compensation:** This range is provided by Allegion. Your actual pay will be based on your skills and experience. + The expected Base Salary Range: $75,000-$95,000. The actual compensation will be determined based on experience and other factors permitted by law. + Bonus Eligible: Yes **Apply Today!** Join our team of experts today and help us make tomorrow's world a safer place! _Not sure if your experience perfectly aligns with the role?_ _ Studies have shown that some people are less likely to apply_ _to_ _jobs unless they meet every single qualification_ _and_ _every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse,_ _inclusive,_ _and authentic workplace. So, if_ _you're_ _excited about this role but your_ _past experience_ _doesn't_ _align perfectly with every item in the job description, we encourage you to apply_ _anyway_ _. You may be just the right candidate for this role._ \#LI-TB1 \#LI-Remote **We Celebrate Who We Are!** Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team (********************) . © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer (**************************************************************** Privacy Policy **We are Allegion.** A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. **We are Allegion.**
    $75k-95k yearly 6d ago
  • Production Support Technician (3pm - 11pm)

    Phenix Label Company 3.2company rating

    Information technology professional job in Olathe, KS

    The Production Support Technician (PST) provides assistance to the production team by performing various production tasks as well as maintaining the cleanliness and upkeep of the facility. This function is critical to increasing production uptime and reducing downtime by assisting with live jobs in various work centers, maintaining supplies and consumables, and ensuring a sanitary and organized work environment in the plant. Essential Functions: Assisting with jobs at press: Loading stock on the press unwinds. This includes the press, butt splicer, and laminate tower. Install/Remove pre mounted plates in press. Install/Remove dies and other tooling in press. Assist in maintaining supply levels: Notify warehouse when stock is needed at press and when materials need to be returned to warehouse. Notify ink technician when inks are needed at press and to be returned to ink department. Maintain all consumable supplies at press. Assist in maintaining the cleanliness of the facility by: Cleaning, reassembling, and returning ink pans, aniloxes, doctor blade chambers, etc. to the presses. Returning stock and tools to designate return areas. Empty all trash receptacles. Cleaning of the shop floor, printing presses, rewind machines, and any other components inside or outside Phenix as needed. Skills and Experience Required: Assist in select finishing related tasks as need: assisting in off line finishing process (i.e. shrink wrapping, kitting and fan folding), boxing finished product from finishers into a box. Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills. Individual must be able to complete any reasonable request of management necessary to effectively operate the department/company. Individual must be able to interact effectively with supervisors and peers. Individual must be able to perform general physical activities: Handling and moving objects Apply cleaning solvents Clean or wax floors Clean rooms or work areas Use portable hand spray equipment Participation and support of 5S initiatives and activities. High school diploma / GED / or equivalent. Individual should possess basic math and computer skills. English language required. Physical and Other Requirements: This job is performed indoors in a temperature and humidity controlled environment. Job tasks are performed in close proximity to other people and include exposure to strobe lights, sounds and noise levels that could be distracting. The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend or crouch. The employee must frequently stand, walk, talk, and occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include ability to hear alarms and other sensors in a factory environment. Requires use of hands to handle, control or feel objects and operate tools and controls. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.
    $35k-45k yearly est. 17d ago
  • Life Application Specialist

    Advisors Excel 3.8company rating

    Information technology professional job in Topeka, KS

    Life Application Specialist Department: Life Operations Reporting to: Life Business Manager As a Life Application Specialist, you'll play a vital role in helping clients complete life insurance applications accurately and efficiently through our App Assist program. This position blends meaningful phone-based client interaction with detailed application processing, ensuring every submission is complete, compliant, and ready for carrier review. If you're detail-oriented, comfortable on the phone, and thrive in a fast-paced, process-driven environment, this role offers the opportunity to build valuable insurance experience while supporting producers, underwriters, and internal partners across the business. What you'll do: * Conduct client phone interviews to complete personal history interviews (PHIs) and gather additional health information as requested by underwriting * Document applicant responses accurately and update multiple systems and work queues * Manage inbound and outbound calls while meeting quality, productivity, and service-level expectations * Enter and review electronic life insurance applications to ensure all required information and forms are complete and in good order * Send, receive, and track DocuSign documents throughout the application lifecycle * Order attending physician statements (APS) and required medical exams * Coordinate with the licensing team to confirm producers meet carrier licensing and training requirements * Submit complete, in-good-order applications and supporting documentation to insurance carriers * Assist with training and onboarding new team members within the Life Operations department * Support special projects and additional tasks as needed Licensing Requirement * Must obtain a Life and Health insurance license within 30 days of hire Experience you'll bring: * One year of related life insurance experience and/or a relevant medical background * Strong verbal communication and active listening skills, especially in phone-based client interactions * High attention to detail and accuracy in data entry and documentation * Ability to manage multiple priorities in a fast-paced, production-focused environment * Comfort navigating multiple computer systems and technology platforms * Dependable, organized, and able to work independently while contributing to a collaborative team Bonus Points: * Experience in a phone-based customer service, call center, or client interview role * Ability to learn and apply underwriting guidelines, licensing requirements, and carrier-specific processes * Bachelor's degree What you'll get: * Amazing benefits including medical, dental, vision and 401k (with matching options) * Generous PTO package from your start date * Access to an on-site café, gym and primary care * Continuous personal and professional development opportunities * Recognition for hard work & exemplary performance * Employee sponsored events…and more! Who We Are: Advisors Excel is a fast paced, innovative company that seeks to service independent financial advisors in a multitude of areas within their business. From operational functions to sales and marketing, our end goal is to help continually grow advisors' businesses nationwide. We thrive on watching them succeed. Not only does AE want to see the success of our advisors, but also our employees. We have high expectations from them to continually move our business forward. We are on the hunt for positive people who thrive on hard work and in a collaborative team environment. If this sounds like you, then what are you waiting for? We want you to join our team! Advisors Excel is an Equal Employment Opportunity Employer. Everyone is welcome here - as an inclusive workplace, our employees are always comfortable bringing their true selves to our offices daily. #LI-MS1
    $54k-94k yearly est. 21d ago
  • Technical Expert - Wastewater Treatment

    Olsson 4.7company rating

    Information technology professional job in Topeka, KS

    Arizona - Remote; Arkansas - Remote; Colorado - Remote; Colorado Springs, CO; Dallas, TX; Denver, CO; Fayetteville, AR; Fort Worth, TX; Joplin, MO; Kansas - Remote; Kansas City, MO; Lincoln, NE; Little Rock, AR; Loveland, CO; Missouri - Remote; Nebraska - Remote; North Kansas City, MO; Oklahoma - Remote; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Phoenix, AZ; Springfield, MO; Texas - Remote; Tulsa, OK **Company Description** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** Olsson offers its clients a full spectrum of water and wastewater services, including a complete line of planning, design, permitting, and construction phase services. Maintaining water quality is Olsson's number one concern, and we are able to respond to a broad set of client demands in a timely and cost-effective manner. As a Wastewater Treatment Technical Expert, you will be responsible for mentoring, quality, technical excellence, and design reviews. The Technical Expert provides direction on design and development activities across the firm to improve or design new concepts and processes for services within the discipline, focusing on technical performance and production, technical innovation, and quality. **Key Responsibilities:** + Serves as a subject matter expert for the firm, acting as an advisor internally and externally and elevating the level of technical capabilities related to wastewater treatment. + Provides firmwide direction, internal consultation, and services to clients in a specialized service or discipline integral to the firm. + Ensure all processes and systems comply with local, state, and federal regulations. Prepare and review compliance documentation and reports. + Maintains a reputation as a technical expert outside of the firm; writes papers, gives technical presentations, and/or regularly represents the firm in professional and technical societies. + Promotes efficiencies in producing quality work and ensures quality control standards are maintained. + Researches and analyzes wastewater-related data, trends, and emerging technologies to provide insights and recommendations internally and externally. + Builds and maintains relationships with key stakeholders and industry partners to stay informed of developments and to identify opportunities for collaboration. + May represent the firm on governing bodies of professional organizations to elevate the profession and the firm's brand. + Lead and manage water/wastewater treatment projects from conceptual design through to implementation. Prepare detailed project plans, budgets, and schedules. _We have one current opening and will consider candidates located in any of our office locations or remote._ **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills. + Ability to contribute and work well on a team. + Bachelor's degree in Engineering required. Master's degree in Chemical, Civil, Mechanical, or Environmental Engineering preferred. + Must be a licensed professional engineer (PE). + 12+ years of experience in water/wastewater process engineering. + Strong technical background and experience in wastewater treatment, wastewater modeling, and regulatory compliance. + Experience in leading and mentoring others. + Innovative and proactive approach to problem-solving. + Strong organizational skills and attention to detail. + Commitment to continuous learning and professional development, including participation in professional organizations. \#LI-RS1 #LI-Hybrid **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.
    $85k-112k yearly est. 53d ago
  • IT Field Service Technician

    Leiszler Oil Company

    Information technology professional job in Manhattan, KS

    We are seeking a highly skilled and motivated Field Service Technician IT to join our team in the Information Technology and Services industry. As a Field Service Technician IT, you will be responsible for providing on-site technical support and troubleshooting for our clients' IT infrastructure and systems. In this role, you will travel to various client locations to install, configure, and maintain hardware and software solutions. You will work closely with clients to understand their specific needs and ensure their IT systems are functioning optimally. Additionally, you will be responsible for diagnosing and resolving any issues or problems that arise, and providing excellent customer service throughout the process. The ideal candidate for this position is a self-driven individual with strong technical knowledge in IT systems and hardware. You should have excellent analytical and problem-solving skills, as well as the ability to effectively communicate complex technical information to clients. Responsibilities · Provide on-site technical support and troubleshooting for clients' IT infrastructure. · Install, configure, and maintain hardware and software solutions. · Collaborate with clients to understand their specific IT needs and requirements. · Diagnose and resolve hardware and software issues in a timely manner. · Perform regular preventive maintenance and system updates. · Ensure compliance with industry standards and regulations. · Provide excellent customer service and support throughout the troubleshooting process. Requirements · Minimum of [3] years of experience in IT support or a related field. · Strong knowledge of hardware and software installation, configuration, and troubleshooting. · Familiarity with various operating systems, including Windows Operating System. · Ability to effectively communicate technical information to clients of varying technical expertise. · Excellent problem-solving and analytical skills. · Strong attention to detail and ability to prioritize tasks. · Proven ability to work independently and efficiently in a fast-paced environment. · Valid driver's license and willingness to travel to client sites as needed. Work schedule 8 hour shift Supplemental pay Other Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) matching Referral program Employee discount Paid training
    $27k-44k yearly est. 60d+ ago
  • Technical Support Team Lead

    CSA Global 4.3company rating

    Information technology professional job in Leavenworth, KS

    Full-time Description Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Leavenworth, KS. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role Will Make an Impact: Acts as the overall communications architect and network team manager for the MTC. Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events. Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required. Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations. Designs and establishes network architecture, coordinates network plans, configures network. Requirements What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance. Bachelor's degree IAT II Certification A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity. A minimum of 3 years of experience in MCIS integration at Brigade or higher level. Expert in integrating training environments. Extensive experience planning architectures. What Sets you apart: Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified Why You'll Love this Job: Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. Daily opportunities to develop new skills Team environment What We Can Offer You: Compensation Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Benefits Healthcare (medical, dental, vision, prescription drugs) Pet Insurance 401(k) savings plan Paid Time Off (PTO) Holiday pay opportunities Basic life insurance AD&D insurance Company-paid Short-Term and Long-Term Disability Employee Assistance Program Tuition Support Options Identity Theft Program
    $34k-53k yearly est. 60d+ ago
  • IT Disaster Recovery Coordinator

    Tricom Technical Services 4.5company rating

    Information technology professional job in Topeka, KS

    The IT Disaster Recovery Coordinator will own the planning, testing, and execution of technology recovery processes to protect critical systems and data during outages, cyber events, and emergencies. This position will partner closely with IT, risk, compliance, and business teams to maintain recovery readiness, meet regulatory expectations, and support enterprise continuity programs. Responsibilities * Develop and maintain technology recovery frameworks aligned to continuity and regulatory standards. * Build, review, and test recovery plans for applications, infrastructure, and core platforms. * Perform business impact reviews and recovery gap assessments. * Define and manage recovery time and recovery point objectives. * Coordinate vendor recovery testing and validation activities. * Lead scheduled disaster recovery exercises and tabletop simulations. * Track testing results and manage corrective action plans. * Validate backup, replication, and failover capabilities. * Maintain recovery runbooks, escalation paths, and contact trees. * Act as Command Lead during technology disruption events. * Support audits, regulatory reviews, and risk assessments. * Provide reporting to continuity and risk governance groups. * Participate in enterprise continuity committees. * Respond to off-hours recovery events as required. Requirements * Bachelor's degree or equivalent experience in technology disciplines. * 3+ years of experience supporting disaster recovery, continuity, or infrastructure operations. * Knowledge of Cloud platforms, backup solutions, and cybersecurity fundamentals. * Experience with recovery tooling and monitoring platforms. * Ability to lead cross-functional response efforts. * Strong communication and organization skills. * Familiarity with recognized continuity and security standards. This is a 6-month Contract-to-hire opportunity with our Topeka, KS client. Employee benefits include Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k). H1-B Visa sponsorship is not available for this position. No third-parties, please. #LI-RH1
    $26k-34k yearly est. 21d ago
  • PC Support Technician

    Link Solutions, Inc. 4.2company rating

    Information technology professional job in Leavenworth, KS

    Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS. * Must be a US Citizen * Must have or be able to obtain and maintain a DoD Secret Security Clearance. * Non-remote (relocation incentive available) The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: * Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe. * Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications. * Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software. * Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance. * Install and configure network interfaces and internet connections. * Diagnose network cable and configuration problems. * Coordinate support with the local Network Enterprise Center. * Services support tickets for Training Management Directorate (TMD) users. * Implement and design an organization-wide set of standards for future and existing information systems. * Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications * Must be a US citizen. * Must be able to obtain and maintain a DoD Secret Security Clearance. * IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). * Two (2+) years in a PC Support Techniciant role or relevant field. * Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software. * Experienced in diagnosing network cable issues and configuring network interfaces and internet connections. * Proficient in providing help desk support, identifying technical issues, and offering temporary solutions. * Capable of responding to user inquiries and providing technical assistance on PC systems and applications. * Windows workstation systems administration training. * Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop. Preferred: * Active Secret Clearance. * BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. * IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.). * Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. * Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users. * Ability to function independently and as a team player in a fast-paced environment. * Excellent communication skills (written and oral) and interpersonal skills. * Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
    $30k-56k yearly est. 23d ago
  • Field Support Specialist

    Allegion Plc

    Information technology professional job in Olathe, KS

    Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Field Support Specialist-Remote Kansas-Remote Missouri-Remote Iowa-Remote Illinois-Remote Nebraska Work Schedule: Monday-Friday with standard day time hours primarily, but candidate will need to be flexible on hours and days due to customer needs. Travel will vary due to customer needs. At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That's why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you're working remotely or collaborating in person, we're committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company's discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. Job Summary: The Field Support Specialist portrays a positive image for Allegion by employing a solutions-based approach across the Allegion product portfolio to resolve customer issues within an assigned region. Occasional travel outside the assigned region may be necessary. The role will support customers through remote diagnostics, advanced troubleshooting, and engineering- level product knowledge. This position will interact with various internal customers including technical services, engineering, marketing, sales and operations. This person will also interact with various external customers including distributors, facility managers, technicians, software developers, locksmiths, and others as needed to provide solutions to ongoing product issues. What You Will Do: * Develop a thorough understanding of all products across Allegion's multiple product lines and utilize that understanding to provide customers with solutions around their total opening. * Take ownership of escalated, on-going customer issues and drive them through to resolution. This may include site visits, facilitating RMAs, and/or working with local partners to solve Allegion customer issues. * Travel to job sites to perform on site failure analysis, repairs, debugging, and troubleshooting. * Provide training to the Customer Care and Sales organization on product lines, applications, systems, and other needs as identified. This may include facilitating trainings for customers as well by the support specialist or through the use of the centralized training organization. * Perform a detailed analysis of field situation based on verbal or written customer input. * Identify the skill level of the customer and explain complex solutions in ways the customer can understand and successfully implement. * Develop customized solutions for customers based on product and application knowledge. * Develop expertise on building codes and industry standards. * Advanced knowledge of all catalogs, price books, and other documentation. * Develop advanced knowledge of competitor's offerings and provide competitor crossovers to Allegion brands where possible. * Support solutions of our Electronics portfolio for OEM partners and targeted customer solutions. Work with engineering and OEM reps to create better handoffs for support of the OEM partners. * Direct calls from end user relationships with support questions/issues - working with Sales to identify opportunities. * Install sample product/new product in field to supplement both selling strategy and new product introductions. * Provide rough layouts of components for drawings to be created by customers. Support of wiring diagram work for proposed jobs utilizing the Customer Care Organization. * Helping with field support issues when there are overlaps with Residential Systems products * Maintain awareness of all Allegion policies, guidelines, and procedures to ensure compliance. * Help drive a consistent organizational issue management and compliant handling system within Allegion as part of our overall customer experience strategy to identify issues in the field, escalate appropriately within the organization for systemic issue resolution and communicate as needed to effectively close the loop. * Ability to collaborate and communicate effectively with a variety of customers, both internal and external. Collaboration and Communication: * This person needs the ability to work with various internal customers including customer care, marketing, sales and operations in a virtually managed, collaborative team setting. * Collaborates to deliver seamless customer experience concepts across a broad range of customer touch points, channels, processes, products and solutions across multiple functions and at all levels of the organization. * Challenge the organization to consider radically different experience concepts. * Excellent verbal, written, and communication skills are needed. The ability to clearly communicate complex solutions in ways the customer can understand and successfully implement. * Listening to and understanding customers and providing information in a clear and customer-focused manner (written and verbally). Maintaining a positive, customer-focused attitude, even in challenging situations. Being able to analyze problems, consider alternative solutions and make decisions quickly. Demonstrating consistency between actions and words, building trusting relationships. * Build loyalty and advocacy for the customer throughout the company. Performance and Culture * Get engaged in large issues faster * Free sales representatives from doing prolonged support at customers * Help with large warranty issues * Support for large sales opportunities * Bring issues to the product management and quality teams faster * Own issues from capture through feedback to all related organizations with focus on the customer and keeping the sales team engaged. What You Need to Succeed: * Bachelor's degree in a technical area is preferred, or equivalent technical and product support experience. * 5+ years of related safety and security industry experience, including, but not limited to locksmith, product (electronic and mechanical) installation and service, field support. * Excellent oral and written communication skills; Highly collaborative with strong interpersonal skills and an analytical mindset. * Ability to prioritize, organize, and effectively execute work as it comes from various internal and external customers. * Customer-centric attitude with experience handling unique customer needs and expectations. * Advanced knowledge of electronic and mechanical door hardware and electronic access control systems. Advanced knowledge of Allegion products preferred. * Advanced troubleshooting skills with electrical and mechanical door hardware products, including usage of tools such as multimeters, AC DC power, etc. Why Work for Us? Allegion is a Great Place to Grow your Career if: * You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it". * You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. * You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! * You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: * Health, dental and vision insurance coverage, helping you "be safe, be healthy". * A commitment to your future with a 401K plan, offering a 6% company match and no vesting period * Tuition Reimbursement * Unlimited PTO * Employee Discounts through Perks at Work * Community involvement and opportunities to give back so you can "serve others, not yourself" * Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. * The expected Base Salary Range: $75,000-$95,000. The actual compensation will be determined based on experience and other factors permitted by law. * Bonus Eligible: Yes Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. #LI-TB1 #LI-Remote We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy
    $75k-95k yearly Auto-Apply 7d ago
  • IT NOC Offering Lead

    Cayuse Holdings

    Information technology professional job in Topeka, KS

    **Job Title:** IT NOC Offering Lead **Cayuse Company:** Cayuse Commercial Operations **Department:** Business Development/IT **Salary:** $160,000.00 - $220,000.00 **Travel:** Less than 25% **The Work** The IT NOC Offering Lead is a dynamic, entrepreneurial leader responsible for building, launching, and scaling a high-growth NOC line of business. This role combines the rapid innovation cycle and agility of a tech startup with operational excellence and revenue generation targets. The leader will drive business development from lead generation to deal closure, manage hybrid global operations (onshore/offshore), and champion the creation of new, market-disrupting service offerings. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + **Startup & New Offering Development** + Product Innovation: Define the vision and roadmap for new NOC service offerings (e.g., AIOps, predictive analytics, specialized cloud monitoring services), from ideation and MVP (Minimum Viable Product) development to full market launch. + Market Validation: Conduct market research, competitive analysis, and client feedback loops to ensure product-market fit for all new and existing services. + Agile Development: Lead agile development cycles for new service features and operational enhancements, embracing rapid iteration and a "fail fast, learn faster" mindset. + Proof of Concept (POC) Management: Manage and execute POCs with lighthouse customers to validate new offerings and refine the service delivery model before general availability. + Tech Stack Selection: Drive the selection and implementation of new, cutting-edge monitoring and automation technologies to support innovative offerings and enhance efficiency. + **Sales & Business Development** + Revenue Generation: Drive the growth of the NOC as a distinct line of business by achieving assigned sales targets and increasing the annual recurring revenue (ARR) of NOC services. + Sales Pipeline & Lead Generation: Proactively identify and generate new leads for existing and new NOC service offerings. Build and manage a robust sales pipeline in collaboration with the core sales and marketing teams. + RFP Management: Lead the technical and operational response to Requests for Proposal (RFPs), ensuring compelling, accurate, and competitive proposals are submitted. + Deal Closure: Provide expert technical support during the sales cycle, conducting client presentations, demonstrating service capabilities, and leading technical negotiations to successfully close deals. + **Leadership & Team Management** + Lead, mentor, and develop high-performing, agile teams (onshore/offshore) capable of both stable operations and rapid innovation. + Define and execute a strategy for building and leveraging both onshore and offshore teams, optimizing for cost efficiency, 24/7 coverage, and specialized skill sets within a lean operational model. + **Network Operations & Service Delivery** + Oversee daily NOC operations within a fast-paced environment, ensuring scope, schedule, and quality adherence and alignment with SLAs. + Ensure continuous monitoring, lead incident response efforts during critical outages, and manage end-to-end service delivery for a diverse client base. + **Other duties as assigned.** **Qualifications** **Qualifications - Here's What You Need** + Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent work experience. MBA is a plus. + 7+ years of experience in network operations or managed services, with at least 3 years in a leadership role. + Proven track record in B2B sales, business development, or pre-sales engineering related to IT services or managed services is essential. + Experience managing global or geographically dispersed teams (onshore/offshore). + Experience in a startup, greenfield project, or new product launch environment is highly desirable. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately + Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. + Strong understanding of network protocols, infrastructure (LAN/WAN), security concepts, and monitoring tools. + Familiarity with emerging technologies like AIOps, cloud monitoring, and automation scripting. + Exceptional leadership, entrepreneurial spirit, and a proactive, "owner" mindset. + Superior communication, presentation, negotiation, and client-facing skills. + Ability to thrive in ambiguity and drive clarity in a fast-paced, high-pressure environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Senior Managing Director** **Working Conditions** + Professional remote office environment. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. **Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.** **Pay Range** USD $160,000.00 - USD $220,000.00 /Yr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103676_ **Category** _Business Development_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $160k-220k yearly 60d+ ago
  • Integrated Fires Command (IFC) - Work Area Support (WCOPFOR Support) Analyst

    Threat Tec 3.7company rating

    Information technology professional job in Leavenworth, KS

    Threat Tec, LLC, a rapidly growing Veteran-Owned Business, is the leader of Operational Environment (OE) replication and Threat Emulation/Wargaming solutions. Threat Tec brings innovative thinking and extensive experience to complex challenges for public and private sector customers. We work alongside our nation's defenders, developing solutions that drive success and protect our future. Join a team that is embodied by an unwavering commitment to professionalism, honesty, and innovation. About the role Threat Tec seeks an Integrated Fires Command (IFC) - Work Area Support Analyst to help plan, execute, and assess World Class Opposing Force (WCOPFOR) integrated fires during Warfighter Exercises (WFX) and other MCTP events. You will synchronize lethal and non‑lethal effects, maintain OPFOR orders of battle, and operate within the JLCCTC/WARSIM federation to create a realistic, near‑peer threat.Responsibilities Develop OPFOR fires concepts, target systems analysis, and effects synchronization across echelons IAW current doctrine and scenario guidance. Build/maintain OPFOR fires OOB, target lists, FSCMs, and fire plans; manage event injects and fires ATO/ACO coordination as required. Drive and quality‑control fires events in WARSIM/JLCCTC and associated EXCON tools; collaborate with Workstation Controllers (WSC) and EXCON cells. Produce inputs to WCOPFOR FRAGOs, SITREPs, and After Action Reviews (AARs). Advise training audiences via OPFOR actions that test protection, sustainment, and mission command under contested conditions. Requirements Active DoD Secret clearance; U.S. citizenship. 5+ years in Fires/Targeting (e.g., FA, FSNCO, 13-series officer/NCO/warrant) or joint fires planning; brigade/division/corps staff experience. Hands‑on experience with constructive simulations (e.g., JLCCTC/WARSIM) or the ability to learn quickly. Strong knowledge of fires doctrine and operations (e.g., planning, targeting, ISR integration, counter‑fires, deep fight). Desired WFX/MCTP, NTC/JRTC OPFOR, or observer/controller‑trainer (OC/T) experience. Prior service as a Fires WfF planner, targeting officer, or EWO/IO integration with fires. Familiarity with JEMM (MSEL), CPCE, and data management for AARs. Why Threat Tec:We are innovators in threat-based training and engineering for the U.S. military and its allies. As a senior leader, you'll work directly with the CEO and executive team to deliver meaningful impact-technically, tactically, and strategically. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time. Threat Tec, LLC is an Equal Employment Opportunity/Affirmative Action Employers (EEO/AA). All employment and hiring decisions are based on qualifications, merit, and business needs without regard to race, religion, color, sexual orientation, nationality, gender, ethnic origin, disability, age, sex, gender identity, veteran status, marital status, or any other characteristic protected by applicable law. If you are a qualified individual with a disability and/or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request assistance by contacting ******************** or calling ************. #TT
    $47k-81k yearly est. Auto-Apply 60d+ ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Topeka, KS?

The average information technology professional in Topeka, KS earns between $47,000 and $98,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Topeka, KS

$68,000

What are the biggest employers of Information Technology Professionals in Topeka, KS?

The biggest employers of Information Technology Professionals in Topeka, KS are:
  1. Us Navy
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