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Information technology professional jobs in Waukee, IA

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  • Computer Support Specialist II

    Dunhill Professional Search & Government Solutions

    Information technology professional job in Ames, IA

    US Citizen We are seeking a Computer Support Specialist II to hire in support of the DOE CBOSS program. This is a great opportunity for someone who thrives in a hands-on environment and enjoys solving complex technical problems. Job Description: The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments. Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets. Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs. Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime. Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use. Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders. Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies. Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site. Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use. Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services. Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites. Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools. Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes. Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs. Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups. Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support. Minimum Qualifications Bachelors degree or technical or trade school training preferred. 5+ years experience Other Job Specific Skills Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification. Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance. Proficiency in supporting Apple devices and Microsoft-based environments. Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards. Strong customer service and communication skills, with the ability to train and document processes for end-users. Flexibility to support off-site meetings and executive staff as required. Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements. Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.
    $47k-75k yearly est. 1d ago
  • Information Technology Contract Manager

    Trioptus

    Information technology professional job in Des Moines, IA

    IT Contracts Officer / Manager Duration: 6-12 months (with possible extension) We are seeking an experienced IT Contracts Officer to support IT contract management, performance monitoring, and compliance. This role ensures alignment with organizational IT standards and strategic objectives. The position involves managing complex IT procurements, negotiating contracts, and ensuring compliance with applicable procurement laws, policies, and best practices. Key Responsibilities Lead and manage end-to-end IT procurement processes, including RFPs, RFIs, RFQs, and sole source justifications. Draft, review, and negotiate IT contracts (software licensing, SaaS, cloud services, hardware, professional services). Collaborate with legal, cybersecurity, enterprise architecture, and business stakeholders to ensure contract terms meet technical, legal, and operational requirements. Ensure compliance with procurement statutes, administrative rules, and internal policies. Maintain accurate procurement documentation and contract records in procurement systems. Provide guidance and training to internal stakeholders on IT procurement best practices and contract management. Monitor vendor performance and support contract enforcement and dispute resolution. Stay current on industry trends, emerging technologies, and evolving procurement regulations. Minimum Qualifications Bachelor's degree in Business Administration, Public Administration, Information Technology, or related field. Minimum 5 years of experience in IT procurement, contract negotiation, or public sector contracting. Strong knowledge of IT contract types (SaaS, IaaS, perpetual licenses, maintenance/support agreements). Familiarity with state or federal procurement regulations and processes. Excellent written and verbal communication skills. Strong analytical, negotiation, and project management skills. Preferred Qualifications Experience with procurement systems (e.g., Workday, I/3, or similar). Professional certifications such as NIGP-CPP, CPPB, CPPO, or NCMA CPCM. Experience in a centralized procurement environment. Knowledge of cybersecurity and data privacy considerations in IT contracts. #ITContractsOfficer #Procurement #ContractManagement #VendorManagement #ITProcurement #HybridJobs #DesMoinesJobs #ContractNegotiation #PublicSectorJobs #SaaSContracts #CloudServices #ProjectManagement #Compliance #JobOpening
    $89k-128k yearly est. 2d ago
  • Information Technology Support Technician

    Insight Global

    Information technology professional job in Des Moines, IA

    Must haves: 3-5 Years of Experience in IT Support with both hardware and software troubleshooting. Experience working a ticketing system, preferred BMC ticketing system. IT Customer support experience. Experience remoting in to virtual desktops. Experience with Okta SSO. Day to day: Insight Global is looking for a IT Support Service Desk Technician for a Senior Living Operator client in the Des Moines, IA area. This individual will join a team of 3 service desk technician supporting both corporate and community level users with hardware and software support. You'll be responsible for tier 1 support, answering incoming service calls and providing level 1 support. Compensation: $20/hr to $27/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
    $20 hourly 4d ago
  • Junior IT Administrator

    Todd & Sargent, Inc. 3.8company rating

    Information technology professional job in Ames, IA

    The Role: Background, context, and vision for this role and why this role exists As part of the Todd & Sargent IT Team, the IT Junior Administrator provides first-line technical support to 150+ employees across both office and field operations. This position is focused on end-user service, CAD/BIM software support, and assisting with general IT infrastructure maintenance. Success in this position comes from delivering top-notch customer service, learning the technical foundations of our environment, and building strong relationships in both office and field. The What: What this role is responsible for. Technical Expectations Help Desk Support Provide Tier 1 technical support via phone, email, and in-person assistance Troubleshoot common issues with Windows workstations, printers, and mobile devices Support CAD software including AutoCAD, Revit, Civil 3D, and related applications Document all support requests in ticketing system with detailed resolution steps Maintain help desk metrics including response time and resolution rate targets Escalate complex issues to Senior IT Administrator with proper documentation Hardware & Infrastructure Deploy and configure new workstations and laptops for staff onboarding Perform routine maintenance on high-performance CAD workstations Assist with network infrastructure maintenance and cable management Support mobile device management for iPads and field devices Manage inventory of IT equipment and supplies using asset management system Coordinate hardware warranty repairs and replacements Software Support Assist with Autodesk software installations and license management Support Office 365 deployments and basic troubleshooting Maintain software inventory and compliance tracking Perform basic database maintenance and backup verification under supervision Update and patch workstation operating systems following established procedures Support specialized engineering applications (RAM, Wind, Enercalc) Field Operations Support Provide remote support for field personnel via VPN and remote desktop tools Assist with mobile device configuration and troubleshooting Support construction management software used on jobsites Coordinate with Senior IT Administrator for complex field technical issues Document field support procedures and common resolution steps End-User Support & Customer Service Provide clear communication with employees of all technical levels Model best practices for customer service and coach junior staff in handling end-user support Anticipate user needs, document solutions, and contribute to a growing IT knowledge base Build trust with employees by consistently delivering responsive, high-quality support Effective Organization and Housekeeping of IT Hardware Ensure proper organization, inventory, and maintenance of all IT hardware to ensure efficient operations and easy access. Follow protocols for regular audits of hardware inventory, ensuring all equipment is accounted for, functional, and up-to-date. Promote best practices for the care and handling of IT assets to extend their lifespan and optimize performance, including guidelines for usage, storage, and disposal of outdated equipment. Qualifications: Education: Associate's degree in Computer Science, Information Technology, or related field or equivalent experience Experience: 1-2 years relevant experience in IT support or help desk environment Technical Skills: Strong Windows desktop support skills and basic networking knowledge Familiarity with Microsoft Office Suite and basic troubleshooting Understanding of Active Directory basics and user account management Basic knowledge of computer hardware and peripheral devices Preferred Qualifications Experience in architecture/engineering or professional services environment Knowledge of CAD/BIM software and high-performance workstation requirements Microsoft certifications (MCSA, MCSE, Azure Administrator, or equivalent) CompTIA Security+ or similar security certifications Experience with backup and disaster recovery solutions Familiarity with compliance frameworks (ISO 27001, NIST 800-171) Understanding of construction industry workflows and technology needs
    $66k-80k yearly est. 3d ago
  • Desktop Support Technician

    Us Tech Solutions 4.4company rating

    Information technology professional job in Slater, IA

    Roles & Responsibilities: Offer foundational technical support in infrastructure services, providing assistance in routine tasks. Assist with infrastructure projects and assignments. Participate in basic monitoring and routine troubleshooting of infrastructure systems. Collaborate with team members to address infrastructure challenges and daily operational tasks. Support the creation and maintenance of infrastructure documentation. Develop and improve technical skills through on-the-job experience. Show eagerness to learn and gain expertise in infrastructure services. Follow established best practices and standards in infrastructure service delivery. Required Skills & Experience: Bachelor's degree in a relevant field or equivalent combination of education and experience Typically, 2+ years of relevant work experience Proven experience in infrastructure technology analysis Proficiencies in data analysis and technical knowledge A continuous learner that stays abreast with industry knowledge and technology An advanced degree in a relevant field is a plus Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus Skills: Desktop Support, Break-fix, Software Support, Infrastructure Support, Windows Support Education: Bachelors' Degree or equivalent experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Akib Email: *************************** Internal Id: 25-54778
    $34k-42k yearly est. 1d ago
  • Field Technical Support Rep

    Hallmark Global Solutions Ltd.

    Information technology professional job in Slater, IA

    Title: Field Technical Support Rep Essential Job Functions: Offer foundational technical support in infrastructure services, providing assistance in routine tasks. Assist with infrastructure projects and assignments. Participate in basic monitoring and routine troubleshooting of infrastructure systems. Collaborate with team members to address infrastructure challenges and daily operational tasks. Support the creation and maintenance of infrastructure documentation. Develop and improve technical skills through on-the-job experience. Show eagerness to learn and gain expertise in infrastructure services. Follow established best practices and standards in infrastructure service delivery. Basic Qualifications: Bachelor's degree in a relevant field or equivalent combination of education and experience. Typically, 2+ years of relevant work experience. Proven experience in infrastructure technology analysis. Proficiencies in data analysis and technical knowledge. A continuous learner that stays abreast with industry knowledge and technology. Other Qualifications: An advanced degree in a relevant field is a plus. Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus.
    $29k-35k yearly est. 3d ago
  • IT- Information Security Intern

    Fareway Meat & Grocery

    Information technology professional job in Johnston, IA

    The Information Security Internship will support Information Security with day-to-day operations, assist with the implementation of a Secure Access Service Edge (SASE) solution, and explore the use of Agentic AI in Security Operations. The 2026 Information Security Internship duration is anticipated to be from May 2026 through August 2026, or mutually agreed upon timeframe. Responsibilities: Work with the Information Security, Retail Support, and Network teams to implement a SASE solution. Coordinate with the Information Security Analyst to identify opportunities for automation in Security Operations, design and build a lab for experimentation, and measure the ability of Agentic AI to satisfy Security Operations automation use cases. Other duties as assigned. Skills and Requirements: Basic technical aptitude in the following: Networking, Information Security, Microsoft 365. Current college or university student, or recent graduate. Team-oriented/strong interpersonal skills. Assertiveness and initiative. Ability to communicate clearly and effectively. Demonstrate strong organizational skills. Additional Details: Internship is a paid opportunity. Internship typically may be up to 40 hours per work week. Internship does not provide housing stipend/allowance. Location: The primary location for this position is the Fareway Headquarters in Johnston, IA, with infrequent travel to the Distribution Center in Boone, IA as needed. Deadline to Apply is January 31, 2026 or until position is filled. Interviews will be conducted throughout the application period. *EOE RequiredPreferredJob Industries Retail
    $27k-38k yearly est. 25d ago
  • Full-Time IT Specialist

    Community and Family Resources 3.7company rating

    Information technology professional job in Des Moines, IA

    Community and Family Resources is a provider of substance use, problem gambling, and mental health services. We are currently seeking candidates for Information Technology Specialist (IT) position to provide tech support in our Des Moines Location. This position is instrumental in ensuring our facility has the needed technology capabilities for us to be serve our clients. Essential Duties and Responsibilities: Maintain operational, configuration or other procedures. Perform periodic performance reporting to support capacity planning. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Maintain data center environmental and monitoring equipment. Provide aid with both new hires and terminations to add or remove access within required company portal access pertaining to their roles. Establish internal record keeping and reporting procedures in support of the information system. Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Schedule: Type: Full-time Hours: 40 hours each week, generally Monday-Friday, 8a-4:30p. Education and Experience Qualifications: Associate degree or higher in computer troubleshooting/networking. One-year satisfactory demonstrated experience in computers, networking and Data Systems may be substituted for each year of required education post Associates level. Benefits Health insurance Dental insurance Vision insurance IPERS retirement benefit Optional 401K Employee Assistance Program Generous PTO (20 days accrued in your first year) 9 paid holidays Paid trainings and CEU opportunities Public Student Loan Forgiveness employer Tuition reimbursement Various discounts including tuition fees at partner schools, travel, cell phone plans, and more! Application Process: Candidates interested in applying should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment. Equal Opportunity Employer: Community and Family Resources is an Equal Opportunity Employers and prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin, or ancestry, physical or mental disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws.
    $61k-86k yearly est. 3d ago
  • IT Security Analyst II

    Collabera 4.5company rating

    Information technology professional job in Johnston, IA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Responsible for granting and maintaining security for applications, networks and data throughout the organization or unit specified based on specific security requests. • Follows processes for maintaining security with some review, with responsibility to refine security processes, standards, and definitions. • Serves as security consultant with business owners. • Understands and applies current Information Technology (IT) security policies to ensure adherence to standards established by Corporate Computer security. • Understands and applies knowledge of security system parameters and tables utilized within existing security tools and various applications. • Follows routine techniques and processes to resolve administrative issues. • Uses analytical skills to resolve low to medium level security issues. • Participates in various roles as a team member. • Occasionally participates on multiple teams. • Follows processes and actively looks for ways to improve the process. • Performs some decision making when requests fall outside of the normal processes. • Works on tasks and projects that are low to medium risk and of low to moderate complexity in nature, and where most errors are resolved by documented processes. Duties: • Administers user credentials. • Coordinates and administers daily activities regarding overall maintenance of RACF, Network, User-ID, user groups, etc. to assure security integrity. • Understands and applies current Information Technology (IT) security policies to ensure adherence to standards established by Corporate Computer security. • Understands and applies knowledge of security system parameters and tables utilized within existing security tools and various applications. • Follows routine techniques and processes to resolve administrative issues. • Uses analytical skills to resolve low to medium level security issues. • Participates in various roles as a team member. • Occasionally participates on multiple teams. • Assumes proportionate share of responsibility for an effective team and understands good teaming concepts. • Takes part in projects directly related to existing processes and tools. • Follows processes and actively looks for ways to improve the process. • Performs some decision making when requests fall outside of the normal processes. • Works on tasks and projects that are low to medium risk and of low to moderate complexity in nature, and where most errors are resolved by documented processes. Requirements: • 3 - 4 years of information technology experience required. Knowledge of roles, objects, and user profiles within SAP • Knowledge of SAP FICO or related financial background is desired • An understanding of computer security principles and the ability to independently use that knowledge • Overall knowledge of SAP security policies and general knowledge of computer security • Need sharp candidates that can get up to speed with minimal training Qualifications • 3 - 4 years of information technology experience required. Knowledge of roles, objects, and user profiles within SAP • Knowledge of SAP FICO or related financial background is desired • An understanding of computer security principles and the ability to independently use that knowledge • Overall knowledge of SAP security policies and general knowledge of computer security • Need sharp candidates that can get up to speed with minimal training Additional Information To know more on this position or to schedule an interview please contact; Elaine Locsin ************
    $69k-94k yearly est. 60d+ ago
  • Information Technology Intern - Summer 2026

    Farm Bureau Financial Services 4.5company rating

    Information technology professional job in West Des Moines, IA

    College students... are you looking for an IT internship where you can make a difference now? Join our team and help protect the livelihoods and futures of our client/members! What You'll Do: Our internship program holds an 80/10/10 approach, meaning that 80% of your work time will involve performing tasks or work on projects within your hired work area. Another 10% of the time, you will be exposed to learning in other areas within your assigned division to get more corporate experience. Then, the final 10% will be spent in shared experiences across the organization, where you will get to really learn about our culture and work environment. * Work closely with tenured developers to develop skills required for career in Information Technology * Gain real world experience related to project work, production support, and technical requirements. * Explore different areas of Information Technology by participating in divisional activities. * Learn about Farm Bureau Financial Services and the insurance industry by participating in organizational events. * Learn about agile methodology by participating in daily stand ups, sprint planning, grooming and retros. What It Takes to Join Our Team: * Be a college student pursuing a Management Information Systems, Software Engineering, Computer Engineering or Computer Science degree. * Completion of coding courses such as Java, C#, .NET is preferred. * A quick learner who is looking to learn new concepts and ideas. * Must have strong verbal & written communication skills and be a team player. * Must possess good problem-solving skills. * Must be a self-starter, take initiative and be highly motivated. * Be dependable and able to work a 38-hour work week in-person from our office in West Des Moines, IA during Summer 2026.. If you're interested in getting your career started on the right track and want to join a company that provides growth and professional development opportunities, we invite you to apply today. Farm Bureau....where the grass really IS greener! Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.
    $30k-38k yearly est. 31d ago
  • IT Administrative & Customer Experience Specialist

    LCS Senior Living

    Information technology professional job in Des Moines, IA

    This position supports CIO and departmental administration while driving customer experience improvements through user advocacy and process innovation. This position reports to the SVP, Chief Information Officer. Experience is Everything. At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you'll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative workspace. You'll find several opportunities to grow as a professional, serve the community, and enhance the lives of seniors. What You'll Do: * Department Administration * Provide comprehensive administrative support including calendar management, meeting coordination, employee onboarding, and organizing department events. * Maintain departmental documentation, intranet presence, and provide contract administration. * Prepare and refine presentation and other artifacts to be optimized for senior level consumption. * Customer Experience Analysis * Analyze customer interactions, feedback, and service data to identify trends, pain points, and opportunities for improvement. Translate user insights into actionable recommendations for service and product enhancements. * Collaborate with cross-functional teams to implement strategies that enhance customer experience and service delivery. * Process Improvement and Innovation * Evaluate and refine departmental and customer service processes to improve efficiency and effectiveness. * Partner with teams to design and optimize workflows that align with business goals and user needs. * Facilitate workshops or feedback sessions to gather input and co-create improved processes. * Culture Champion * Promote a positive, inclusive, and collaborative workplace culture through active engagement and leadership. * Support initiatives that reinforce organizational values and employee experience. * Serve as a role model for teamwork, integrity, and continuous improvement. * Perform other duties and responsibilities as assigned. What We're Looking For: * Bachelor's degree or equivalent experience required. * Proficiency with consumer AI engines to optimize communication and processes (Co-Pilot, ChatGPT, etc.) * 2 - 4 years of experience in administrative support, customer experience analysis, or process improvement roles. * Exceptional organizational and time management skills. * Strong communication and presentation abilities. * Proficiency in Microsoft Office Suite and customer experience platforms (PowerPoint and Canva). * Analytical mindset with experience in data interpretation and storytelling. * Familiarity with design thinking, user research methods, and change management principles is a plus. Why Join Us? * Industry Leader. * Inclusive & collaborative culture. * Top Workplace USA. * Top Workplace Iowa. * Charity and community involvement. * Outstanding advancement opportunities. * Ongoing career development. Benefits Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(K) with company match and paid parental leave. Our Commitment LCS creates living experiences that enhance the lives of seniors. You'll see this commitment in our people. They're talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed-strengthening available resources, establishing proven practices that lead to long-term growth and value for those living in, working for and affiliated with the community. Check us out on our website: ************************* Additional Information Travel frequency: 0-10% Estimated Salary: $57,000 - $71,000 The actual title & salary will carefully consider a wide range of factors, including your skills, qualifications, experience, and other relevant factors. A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES IS REQUIRED. LCS IS AN EQUAL OPPROTUNITY EMPLOYER.
    $57k-71k yearly Auto-Apply 9d ago
  • IT Internship - Summer 2026

    Bank Iowa 4.3company rating

    Information technology professional job in West Des Moines, IA

    What You'll be Doing The Bank Iowa Information Technology team is a dedicated group of professionals who work very closely with all branches and departments in our organization. The Information Technology intern will assist IT team staff in technical support duties, as well as implementing solutions, tracking hardware and software inventory, assisting IT and other departments with technology requests via the IT service desk, and training Bank Iowa staff on new and existing solutions. As this position is an intern position, learning and development of IT skills, processes and procedures are key components to this individual's success. An individual who exceeds in these core duties may have additional opportunities throughout the internship to engage with project work related to AI-powered systems integration and business process enhancement. Core Responsibilities Assist team members with technology questions/issues. Troubleshoot equipment issues (printers, computers, phones, A/V, etc.). Manage inventory of all IT equipment and maintain the log/location of equipment. Assist with installing & troubleshooting equipment as needed. Systems onboarding and offboarding of new and departing team members. Projects & Initiatives May Include On-site new PC and laptop team member upgrades. Create documentation for systems workflows and dataflow diagrams for priority business processes. Systems integration work and business process enhancements through AI-powered tools. Exploration and deployment of potential applications for generative AI within the bank. General Responsibilities As this is an internship role, growth and learning will be a continuous process. We expect the associate to be working with their mentor on a regular basis to help further develop technology and soft skills. May have access to confidential information about accounts and customers. Protects the privacy and confidentiality of customers, other employees, and work. The IT intern is expected to demonstrate professionalism and integrity by adhering to all company policies, procedures, and ethical standards in the performance of their duties. Performs other bank related duties as assigned by supervisor. Requirements Skills/Experience You'll Need Currently enrolled at an accredited 2-year junior college or 4-year college/university. Interest in Local Area Network/Wide Area Network structure, client server architecture, telecommunications systems, printers, vertical software, and generative AI platforms preferred. Additional Qualifications Include: Ability to exhibit our values; Think Big, Be People-Centered, Enable Great Things, and Bring your Best. Strong communication and interpersonal skills. Experience with Microsoft Word, PowerPoint, Excel, and SharePoint. Demonstrated research and problem-solving skills Proven organization skills with exceptional attention to detail Works well in a team environment. Understanding of sensitive data handling best practices. Familiarity with scripting best practices. Hours of Work & Travel Temporary Employment/Seasonal Employment in Summer 2025 Generally, within Monday through Friday 8:00 AM to 5:00 PM. Occasional travel to Iowa branches. Our People-Centered Culture At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities. At Bank Iowa, we're proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other like family. If you're looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you. Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected - for all of who they are - regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
    $30k-37k yearly est. 9d ago
  • IT Systems Administrator

    Visionbank

    Information technology professional job in Ames, IA

    Full-time Description Summary: As IT Systems Administrator, you will be responsible for managing and maintaining the bank's IT infrastructure, with a focus on Microsoft 365 and security. This includes managing cloud-based services, securing financial data, supporting internal users, and ensuring compliance with banking regulations (e.g., GLBA, PCI-DSS). You'll play a key role in safeguarding the bank's network and systems while providing reliable IT solutions that support daily banking operations. Essential Duties and Responsibilities Manage and optimize Microsoft 365 environment, including Exchange Online, SharePoint, OneDrive, Teams, and Power BI, ensuring they meet the bank's needs. Administer user accounts, manage licenses, and implement security policies and permissions across Microsoft 365 applications. Participates in the evaluation of technologies and vendors used to ensure they meet industry standards for quality and performance Monitors and supports ancillary bank systems and alerts management of any performance or security issues Enhance security protocols across the bank's IT infrastructure, ensuring compliance with financial industry regulations (GLBA, CRI). Manage endpoint security tools, including XDR and SIEM software and firewall configurations, to protect systems from threats. Develop, implement, and enforce security measures such as encryption, MFA, VPN, and secure remote access to safeguard sensitive customer data and banking systems. Participate in regulatory audits, vulnerability scans, and security updates to identify and address potential threats. Assist with support of on-premises and cloud-based servers, ensuring systems are optimized for performance and security. Installation, configuration, and troubleshooting support of end user hardware and software. Assist with onboarding and offboarding of employees, including setting up new accounts, permissions, and access to necessary systems. Assists with staff training and guidance on best practices for IT security and utilization of Microsoft 365 tools. Project participation with department and organizational initiatives. Documentation responsibilities for configurations and security settings to ensure compliance with regulatory standards. Other duties as assigned Supervisory Responsibilities This job has no supervisory responsibilities. Requirements Competencies Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Design - Generates creative solutions; Demonstrates attention to detail. Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Strives to build knowledge and skills continuously; Shares expertise with others. Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Maintains confidentiality. Oral Communication - Listens and gets clarification; Response well to questions. Written Communication - Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Cost Consciousness - Conserves organizational resources. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness. Quantity - Completes work promptly; Works quickly. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions, Uses equipment and materials properly. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals, completes tasks on time, or notifies the appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed. Innovation - Generates suggestions for improving work. Qualifications To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may enable individuals with disabilities to perform essential functions. Education and/or Experience Bachelor's degree in Information Technology or Computer Science preferred; or at least five years of related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills Successful individuals should have in-depth knowledge of Microsoft 365 and Sharepoint as well as familiarity with financial industry regulations and security frameworks (GLBA, CRI). Other Qualifications Must be able to travel to all bank locations using your transportation. Physical Demands The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and fingers while working with a keyboard and mouse. They must regularly reach with hands and arms and talk or hear. The employee is frequently required to stand, sit, and/or walk. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee will be required to lift and/or move computer equipment up to 20 pounds. Work Environment The work environment characteristics described here represent those an employee encounter while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually quiet.
    $65k-88k yearly est. 60d+ ago
  • MS Access & Application Specialist

    TD&I Cable Maintenance

    Information technology professional job in Des Moines, IA

    Full-time Description TD&I Cable Maintenance, LLC is seeking a proactive and tech-savvy Application Specialist to develop, maintain, and optimize internal software applications used across the company. This full-time position is ideal for someone with a background in low-code/no-code app development-particularly Microsoft Access databases-and experience working in operational or construction environments. You will be responsible for building user-friendly applications that streamline data input, tracking, and reporting functions for field crews, office staff, and management. Responsibilities: Design, build, and maintain internal applications using Microsoft Access databases and other related tools. Improve and maintain existing apps to align with changing company workflows and user feedback. Collaborate with departments (billing, operations, field personnel) to understand business needs and create apps that enhance efficiency and accuracy. Integrate applications with other platforms including Traqspera, Spectrum, Excel, etc. Provide training and support to users across the company on newly developed apps and tools. Assist with company-wide implementation of new applications, ensuring smooth rollouts and user adoption. Develop documentation, usage guides, and standardized data protocols for each application. Monitor performance of internal apps, troubleshoot issues, and proactively identify areas for improvement. Stay current with industry trends and new technologies that could improve operations or data workflows. Requirements Experience building and deploying applications using Microsoft Access databases and other platforms. Solid understanding of database logic, workflows, conditional logic, and app structure. 5+ years of experience in operations support, IT, or digital transformation roles; construction or telecommunications industry preferred. Strong analytical and problem-solving skills with attention to data flow clarity. Excellent communication and training skills for supporting non-technical users. Ability to work independently while managing multiple ongoing projects. Work Environment: Full-time; Monday through Friday (in-office) Fast-paced, solution-oriented environment with cross-functional collaboration
    $48k-78k yearly est. 60d+ ago
  • Intern - Corp IT, OT Systems Windows UNIX

    Description This

    Information technology professional job in Des Moines, IA

    MidAmerican Energy Company is seeking a student pursuing a bachelor's degree program or final year of an associate's degree in information technology, network administration, computer science, cybersecurity or related field, graduating later than August 2026. IT OT Windows Unix interns will be exposed to a variety of projects and activities that occur within the energy industry. Interns will have the opportunity to apply their knowledge and skills learned through college and apply them to the workplace. The position is temporary, nonexempt, and full-time/hourly through summer 2026 MidAmerican Energy Company one of the largest renewable energy producers in the U.S is headquartered in Des Moines, Iowa, safely meeting the energy needs of more than 1.6 million customers in Iowa, Illinois, Nebraska, and South Dakota. A subsidiary of Berkshire Hathaway Energy, we have more than 3,400 dedicated employees serving our customers every day across our service territory. Interns will have the opportunity to network with leadership and gain a broader understanding of MidAmerican Energy Company and Berkshire Hathaway Energy. Other panels, lunch and learns, and events will be happening throughout the summer to give our interns the best experience. Skills for Success Effective oral and written communication skills. Effective analytical and problem-solving skills. Effective interpersonal skills and customer relationship skills Ability to prioritize and handle multiple tasks and projects concurrently. Qualifications Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study. Must be available May 2026 - August 2026. Working knowledge of Microsoft Office and the Windows operating environment. Primary Job Duties and Responsibilities Basic understanding of Layer 2 and Layer 3 networking Basic understanding of how a firewall works. Experience configuring network devices Performance Expectations Establish and maintain effective work relationships within the department and the company. Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. Maintain sensitive and confidential information regarding company information. Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.
    $27k-38k yearly est. Auto-Apply 38d ago
  • Intern - Corp IT, OT Systems Windows UNIX

    BHE

    Information technology professional job in Urbandale, IA

    MidAmerican Energy Company is seeking a student pursuing a bachelor's degree program or final year of an associate's degree in information technology, network administration, computer science, cybersecurity or related field, graduating later than August 2026. IT OT Windows Unix interns will be exposed to a variety of projects and activities that occur within the energy industry. Interns will have the opportunity to apply their knowledge and skills learned through college and apply them to the workplace. The position is temporary, nonexempt, and full-time/hourly through summer 2026 MidAmerican Energy Company one of the largest renewable energy producers in the U.S is headquartered in Des Moines, Iowa, safely meeting the energy needs of more than 1.6 million customers in Iowa, Illinois, Nebraska, and South Dakota. A subsidiary of Berkshire Hathaway Energy, we have more than 3,400 dedicated employees serving our customers every day across our service territory. Interns will have the opportunity to network with leadership and gain a broader understanding of MidAmerican Energy Company and Berkshire Hathaway Energy. Other panels, lunch and learns, and events will be happening throughout the summer to give our interns the best experience. Skills for Success Effective oral and written communication skills. Effective analytical and problem-solving skills. Effective interpersonal skills and customer relationship skills Ability to prioritize and handle multiple tasks and projects concurrently. Qualifications Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study. Must be available May 2026 - August 2026. Working knowledge of Microsoft Office and the Windows operating environment. Primary Job Duties and Responsibilities Basic understanding of Layer 2 and Layer 3 networking Basic understanding of how a firewall works. Experience configuring network devices Performance Expectations Establish and maintain effective work relationships within the department and the company. Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. Maintain sensitive and confidential information regarding company information. Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.
    $27k-38k yearly est. Auto-Apply 38d ago
  • Clinically Integrated Network Specialist (Full-Time)

    The Iowa Clinic, P.C 4.6company rating

    Information technology professional job in West Des Moines, IA

    The Iowa Clinic is seeking a Clinically Integrated Network (CIN) Specialist to coordinate the delivery, execution, and tracking of provider group information and agreements within our Clinically Integrated Network. This role supports value-based applications and payer agreements while fostering strong relationships with internal teams and CIN member organizations. Key Responsibilities * Facilitate onboarding and ongoing activities for CIN participants in collaboration with the Physician Care Network team. * Organize, maintain, and track network participation and payer agreements. * Coordinate with payers and provider groups for population health initiatives and joint operating committee meetings. * Support completion of Commercial, Government, and Medicare Advantage value-based applications. * Develop and distribute population health reports to monitor cost and quality performance. * Manage administrative tasks such as invoicing and scheduling meetings. * Stay current on CMS changes and implement strategies for success. * Ensure compliance with HIPAA and confidentiality standards. Qualifications * Education: Associate degree required; Bachelor's in Business, Finance, or Healthcare preferred. * Experience: Minimum 2 years in population health, health insurance, or a related field. * Skills: * Strong communication and relationship-building abilities. * Analytical and data-driven decision-making skills. * Ability to work independently and collaboratively in a fast-paced environment. * Proficiency in spreadsheets, analytics tools, and project management software. Why Join Us? * Be part of a mission-driven team improving healthcare quality and cost performance. * Collaborate with multidisciplinary teams and provider organizations. * Enjoy a professional, positive work environment with opportunities for growth. Physical & Work Environment * Office-based role with extended computer use. * Requires ability to manage multiple priorities and remain professional under pressure. * Occasional early morning or evening meetings.
    $54k-71k yearly est. Auto-Apply 11d ago
  • Engineer, Software & Information Platform

    Cardinal Health 4.4company rating

    Information technology professional job in Des Moines, IA

    **What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 8d ago
  • IT Support Technician

    Insight Global

    Information technology professional job in Des Moines, IA

    Must haves: 3-5 Years of Experience in IT Support with both hardware and software troubleshooting. Experience working a ticketing system, preferred BMC ticketing system. IT Customer support experience. Experience remoting into virtual desktops. Experience with Okta SSO. Day to day: Insight Global is looking for an IT Support Service Desk Technician for a Senior Living Operator client in the Des Moines, IA area. This individual will join a team of 3 service desk technician supporting both corporate and community level users with hardware and software support. You'll be responsible for tier 1 support, answering incoming service calls and providing level 1 support. Compensation: $18/hr to $28/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $18 hourly 5d ago
  • IT Technician

    Us Tech Solutions 4.4company rating

    Information technology professional job in Slater, IA

    Essential Job Functions: • Offer foundational technical support in infrastructure services, providing assistance in routine tasks. • Assist with infrastructure projects and assignments. • Participate in basic monitoring and routine troubleshooting of infrastructure systems. • Collaborate with team members to address infrastructure challenges and daily operational tasks. • Support the creation and maintenance of infrastructure documentation. • Develop and improve technical skills through on-the-job experience. • Show eagerness to learn and gain expertise in infrastructure services. • Follow established best practices and standards in infrastructure service delivery. Basic Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 2+ years of relevant work experience • Proven experience in infrastructure technology analysis • Proficiencies in data analysis and technical knowledge • A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: • An advanced degree in a relevant field is a plus • Relevant certifications, such as CompTIA A+, Microsoft Certified: Clienture Fundamentals, or Google Cloud Associate, are a plus About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Manisha Das Email: ********************************** Internal Id: 25-54778
    $35k-53k yearly est. 4d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Waukee, IA?

The average information technology professional in Waukee, IA earns between $55,000 and $110,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Waukee, IA

$77,000
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