Information technology professional jobs in Wichita Falls, TX

Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include: -Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs -Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation -Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies -Supporting client procurements of system solutions. -Designing and overseeing testing and evaluation of revenue system solutions -Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints -Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations -Managing tasks and projects, including scope, schedule, budget, and resource identification -Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public -Mentoring junior and mid-level staff in revenue collection systems -Supporting business development efforts and proposals in areas related to the above -Managing RUC and/or tolling projects **Job Title:** Transportation Revenue System Specialist **Group:** TSO **Employment Type:** Regular **Minimum Qualifications:** Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** -Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems -Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy -Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems -Fluency with financial analysis, including cost analysis of revenue collection systems -Understanding of transportation technology and innovation trends **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 10% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $104,229 **Pay Range Maximum:** $182,374 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Details: Wichita Falls, Tx - USA Salary Range: $62.000 annual gross (Compensation could be higher/lower based on experience, education and skill set) Qualifications: Bachelor's degree in Computer Information Systems or related field. +1 year of experience in working in an IT help desk, support, or customer service role Knowledge of any ticketing system. Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.). Strong customer service skills. Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking. Effective written and verbal communication skills. Responsabilities: Supporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets. Provide timely Level I technical support for all onsite and remote end-users focusing on excellent customer service. Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system. Initiate and schedule with vendor to replace or fix hardware issues. Maintain and process changes of user accounts and computers within Active Directory and archiving of user data. Set up and configure new Windows desktop/laptops or mobile devices for new hires. Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.). Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite. Participate in meetings and projects or tasks by IT management.

Job Description Job Details: Wichita Falls, Tx - USA Salary Range: $62.000 annual gross (Compensation could be higher/lower based on experience, education and skill set) Qualifications: Bachelor's degree in Computer Information Systems or related field. +1 year of experience in working in an IT help desk, support, or customer service role Knowledge of any ticketing system. Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.). Strong customer service skills. Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking. Effective written and verbal communication skills. Responsabilities: Supporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets. Provide timely Level I technical support for all onsite and remote end-users focusing on excellent customer service. Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system. Initiate and schedule with vendor to replace or fix hardware issues. Maintain and process changes of user accounts and computers within Active Directory and archiving of user data. Set up and configure new Windows desktop/laptops or mobile devices for new hires. Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.). Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite. Participate in meetings and projects or tasks by IT management. Powered by JazzHR 53B3wBkqcO

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Title: IT Helpdesk Support Technician - Construction Site Reports To: IT Director The IT Helpdesk Support Technician provides on-site technical support for construction field operations, ensuring reliable access to technology systems, networks, and communications tools. This role assists users with troubleshooting hardware, software, and connectivity issues while supporting company standards for cybersecurity and systems integration. The ideal candidate is comfortable using and educating others about Google Workspace. The position requires hands-on troubleshooting, proactive problem-solving, and clear communication with both technical and non-technical users in a fast-paced, field environment. Key Responsibilities: * Serve as the first point of contact for IT support requests from site personnel. * Provide general helpdesk support for computers, mobile devices, printers, and other site technology. * Provide user support for Google Workspace (Gmail, Drive, Docs, Sheets, Meet, etc.). * Install, configure, and maintain hardware, software, and peripherals for end users. * Troubleshoot network connectivity issues (wired, wireless, and cellular). * Support telecommunications setup and maintenance (data and voice systems). * Assist with systems integration between corporate and site-based platforms. * Educate and guide users on basic cybersecurity awareness and safe IT practices. * Maintain accurate logs of support requests, resolutions, and equipment inventory. * Escalate advanced technical issues to higher-level IT support as needed. * Collaborate with the IT team on system upgrades, patches, and new technology rollouts. * Ensure adherence to company IT and security policies. Technical Competencies (Beginner to Intermediate): * Cybersecurity: Basic understanding of safe computing practices, password protection, and threat awareness. * Telecommunications (Data and Voice): Familiarity with site communication systems, basic troubleshooting of phone and network lines. * Network Fundamentals: Knowledge of LAN/WAN concepts, Wi-Fi connectivity, and simple network diagnostics. * Using Information Technology: Competence in using Windows and/or mac OS, mobile devices, and standard productivity tools. * Systems Integration: Understanding of how hardware, software, and cloud tools interconnect across an organization. * Google Workspace: Ability to support users with Gmail, Drive, Calendar, and shared document workflows. * General Technical Support: Strong problem-solving mindset with practical knowledge of hardware and software troubleshooting. Qualifications: * High school diploma or equivalent required; associate degree or technical certification preferred. * 1-3 years of experience in IT helpdesk, field tech support, or related role. * Basic networking and telecommunications knowledge. * Familiarity with Google Workspace administration and user support. * Ability to work in a construction environment (including outdoor or trailer-based setups). * Valid driver's license and reliable transportation. Work Environment: * Primarily construction site-based, supporting field teams and trailers. * Occasional travel to regional job sites may be required. * Requires regular use of computers, mobile devices, and standard office equipment. Yates Construction provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal and state law requirements. Yates complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Job Title: Learning Management System (LMS) Course Specialist Background: United States Army Fires Center of Excellence (FCoE) has the mission to train, educate, and develop Soldiers and Leaders; create and develop capabilities; and provide a Fires Force to support the Joint Warfighting Commander across the spectrum of operations in Joint and Multinational environments. The US Army Fires Center of Excellence - Fort Sill (USAFCOEFS) Chief Information Office Support Staff has the responsibility to provide Information Technology (IT) services to USAFCOEFS. The sustainment of current and emerging IT support is a critical enabler to accomplish all USAFCOEFS missions. Duties Monitor the ARMY Training Information System (ATIS) to ensure stability and performance for FCoE courses. Ensure all courses have a dedicated ATIS manager throughout the entire course lifecycle. Responsible for the creation and sustainment of new courses using the approved Blackboard Naming Convention. Recommend new technologies and capabilities, including ATIS updates and mobile applications. Plan and coordinate Approved Army Training Support Center (ATSC) upgrades with the FCoE LMS users to minimize loss of availability. Serve as the ATIS subject matter expert (SME) to assist in the development and customization of LMS course frameworks. Attend developmental and In Process Review (IPR) meetings as required to discuss user ATIS requirements and concerns. Provide assistance and training to government users (e.g. instructors, course managers) on LMS functions in support of efficient and productive usage. Train users through training events to perform user-level functions such as course design, test development, survey use and gradebook functions. Provide training to new users within ten working days of arrival to the organization. Assist instructors with class facilitation. Perform manager-level technical remedies (database management, content management, system availability, software/hardware compatibility, functionality, network security conflicts, and system efficiency) of all ATIS issues). Collaborate with local FCoE agencies and ATSC as applicable to remedy issues. Serve as the primary point of contact (POC) for enrollment and disenrollment of government users as well as authorizing required access. Ensure users, including students, instructors, and writers have access through specified terminals (e.g. government furnished equipment, personal electronic devices) as directed by the government. Monitor, analyze, and report Blackboard LMS usage and availability for government assessment and analysis. Provide monthly written reports and meet with the organizations and COR to discuss strategic vision, future enhancements and upgrades, software version status, updated capabilities and add-ons, and long-term recommendations. Safeguard all course testing material not specified in the non-disclosure agreement to include all users not authorized by the COR. Identify authorized users on official memorandum as test control officers (TCO) and ensure it is signed by the Approval Authority for the Organization. Experience: Possess knowledge, skills and experience with developing and sustaining Learning Management System capabilities. Have two (2) or more years of experience associated with the ARMY Disturbed Learning Systems. Proof of experience to be submitted for consideration: Two (2) or more years of experience developing courses with LMS Two (2) or more years of experience administering courses in LMS Two (2) of more years of experience managing content in LMS Two (2) or more years of experience developing and sustaining online training sites. Education/Qualifications: Possess a SECRET clearance or able to obtain an INTERIM SECRET clearance. Possess the following LMS course certifications or have the ability to complete within 30 days: Army Blackboard 101 Instructors Basic Training (10hours) Army Blackboard 201 Exemplary Course Design Training (14hours) Complete Online Army Blackboard 301 Domain Administrator Training (four- hours) Army Blackboard Institutional Hierarchy Training (three hours) Army Blackboard Learning Content Management System (LCMS) Interface to Army Training Requirements and Resource System (ATRRS) Training (two hours) Army Blackboard Certificate Management Tool Training (two hours) Possess IAT Level II certification (CCNA Security, CySA+**, GIC SP, G SEC, Security+ СЕ, SSCP) *Position contingent on contract win. Summit is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. VEVRAA Federal Contractor. Summit gives preference to protected veterans. Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Summit is an at-will organization.

Job Title: Support Technician Reports to: Desktop Services Manager Dept/School: Technology Wage/Hour Status: Nonexempt Pay Grade: Auxiliary 7/219 Days Date Revised: 11/8/18 Primary Purpose: The Technology Support Specialist role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance where required. Qualifications: Education/Certification College diploma or university degree in the field of computer science and/or 4 years equivalent work experience preferred. Valid Texas driver's license and excellent driving record. Industry Certifications preferred Special Knowledge/Skills: Excellent technical knowledge of PC and desktop hardware. Excellent technical knowledge of PC internal components. Hands-on hardware troubleshooting experience. Extensive equipment support experience Working technical knowledge of current protocols, operating systems, and standards. Ability to operate tools, components, and peripheral accessories. Able to read and understand technical manuals, procedural documentation, and OEM guides. Major Responsibilities and Duties: Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed. Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels. Assess the need for and implement performance upgrades to PC boxes, including the installation of CPUs, I/O and NIC cards, hard disks, ribbon cables, hard drives, RAM, memory chips, CD-ROMs, and so on. Collaborate with LAN technicians/network administrators to ensure efficient operation of the company's desktop computing environment. Where required, administer and resolve issues with associated end-user workstation networking software products. Receive and respond to incoming calls, pages, and/or e-mails regarding desktop problems. Answer to and perform moves, adds, and changes (MAC) requests as they are submitted by line managers. Ensure that physical desktop connections (i.e. RJ-45 Ethernet jacks, RJ-11 telephone modem jacks, connectors between PCs and servers, etc.) are in proper working order. Prepare tests and applications for monitoring desktop performance, then provide performance statistics and reports. Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment. Accurately document instances of desktop equipment or component failure, repair, installation, and removal. If necessary, liaise with third-party support and PC equipment vendors. Supervisor Responsibilities: None. Working Conditions: Mental Demands/Physical Demands/Environmental Factors: Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test equipment; frequent district wide travel. Occasional prolonged and irregular hours are possible. Sometimes on-call 24 hours a day is required. **************************************************************************************************** The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Equal Oportunity Employer: Applicants for all positions are considered without regard to race, color, sex, (including pregnancy), national origin, religion, age, disability, genetic information, veteran or military status, or any other legally protected status. Additionally, the district does not discriminate against an applicant who acts to oppose such discrimination or participates in the investigation of a complaint related to a discriminating employment practice. The district Title IX Coordinator is Denise Williams, Director of Human Resources, 1104 Broad St., Wichita Falls, TX 76301 ************ Questions regarding posted positions should be addressed to Human Resources ************.

Job Description Job Title: IT Helpdesk Support Technician - Construction Site Reports To: IT Director The IT Helpdesk Support Technician provides on-site technical support for construction field operations, ensuring reliable access to technology systems, networks, and communications tools. This role assists users with troubleshooting hardware, software, and connectivity issues while supporting company standards for cybersecurity and systems integration. The ideal candidate is comfortable using and educating others about Google Workspace. The position requires hands-on troubleshooting, proactive problem-solving, and clear communication with both technical and non-technical users in a fast-paced, field environment. Key Responsibilities: Serve as the first point of contact for IT support requests from site personnel. Provide general helpdesk support for computers, mobile devices, printers, and other site technology. Provide user support for Google Workspace (Gmail, Drive, Docs, Sheets, Meet, etc.). Install, configure, and maintain hardware, software, and peripherals for end users. Troubleshoot network connectivity issues (wired, wireless, and cellular). Support telecommunications setup and maintenance (data and voice systems). Assist with systems integration between corporate and site-based platforms. Educate and guide users on basic cybersecurity awareness and safe IT practices. Maintain accurate logs of support requests, resolutions, and equipment inventory. Escalate advanced technical issues to higher-level IT support as needed. Collaborate with the IT team on system upgrades, patches, and new technology rollouts. Ensure adherence to company IT and security policies. Technical Competencies (Beginner to Intermediate): Cybersecurity: Basic understanding of safe computing practices, password protection, and threat awareness. Telecommunications (Data and Voice): Familiarity with site communication systems, basic troubleshooting of phone and network lines. Network Fundamentals: Knowledge of LAN/WAN concepts, Wi-Fi connectivity, and simple network diagnostics. Using Information Technology: Competence in using Windows and/or mac OS, mobile devices, and standard productivity tools. Systems Integration: Understanding of how hardware, software, and cloud tools interconnect across an organization. Google Workspace: Ability to support users with Gmail, Drive, Calendar, and shared document workflows. General Technical Support: Strong problem-solving mindset with practical knowledge of hardware and software troubleshooting. Qualifications: High school diploma or equivalent required; associate degree or technical certification preferred. 1-3 years of experience in IT helpdesk, field tech support, or related role. Basic networking and telecommunications knowledge. Familiarity with Google Workspace administration and user support. Ability to work in a construction environment (including outdoor or trailer-based setups). Valid driver's license and reliable transportation. Work Environment: Primarily construction site-based, supporting field teams and trailers. Occasional travel to regional job sites may be required. Requires regular use of computers, mobile devices, and standard office equipment. Yates Construction provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal and state law requirements. Yates complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Job Description IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include: Performance of or support of diagnosing and resolving problems in response to customer reported incidents, Planning and analysis of work processes, Researching and reporting trends and patterns of problems, Developing training materials and performing computing/information system training sessions, Developing and maintaining problem tracking databases, Installing, troubleshooting, and maintaining hardware and software, Performing backup and recovery operations, Maintain property accountability for all IT equipment and software, Conduct full and spot inventories of IT equipment as requested by the Project Manager, Consulting with users to identify needs and requirements, Conducting feasibility studies and trade-off analyses, Preparing business cases, and Ensuring the rigorous application of information security/Cybersecurity policies, principles, and IT Support Specialists may be required to support the Client's eProcurement system, a segment of its SAP-based enterprise resource planning system. IT Support Specialists may be required to support Users to include retrieving data from different tables and reporting mechanisms, assisting with troubleshooting applications, printer set-up, stored procedures, and load/maintain tables when requested. Minimum Experience: Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware. IT Support Specialists are IAT-II positions required to meet IAT and CE certification requirements and shall be certified as Help Desk personnel. DoD Approved 8570 Baseline Certification: Category IAT Level II Computing Environment: Computing Environment Cert Cybersecurity/IA Role/Function: Workstation Admin D Account (TBD at the Task Order level) Security/Certification Requirements: Must possess completed IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission

Vitro Architectural Glass, North America's largest manufacturer of architectural and automotive glass is currently hiring for a Computer Technician for the Maintenance Department at its Wichita Falls, Texas location. The Wichita Falls facility produces flat glass utilizing the float process for application in the automotive, trade, and mirror markets. A Computer Tech works as a member of the Maintenance Department; responsible for performing project work in the field of electronics and computer, to maintain a high level of plant production. This will include both analog and digital systems, instrumentation and primarily, but not limited to, solid stated circuitry. Skills and Requirements * Communicates regularly with the Maintenance Manager on significant maintenance functions and assists in initiating plans for the improvement and expansion of production and plant facilities. The incumbent assists in coordinating and scheduling of engineering and maintenance activities. * Works closely with other departments in determining electrical or process control needs for all plant facilities. This person plans, tests, and supervises installation of new and improved electrical systems or equipment. The incumbent also provides start up assistance and troubleshooting, as well as training until the equipment or system is fully operational. * Assists in the preparation of cost estimates and authorization requests for management evaluation and is in frequent contact with purchasing and storeroom to ensure the availability of critical parts and materials. * Supports departmental and company goals with regard to achieving the highest levels of safety, quality, housekeeping and environmental standards. * Must demonstrate a comprehensive understanding of engineering principles and sound technical judgment. Expertise required ranges from computer programming for process control to control systems.

Help Desk/IT Technician JobID: 339 Information Technology/Help Desk/IT Technician Date Available: 01/07/2026 Additional Information: Show/Hide FLSA Classification Non-Exempt Safety Designation Not Safety Sensitive Reports to Director of Information Technology Campus Lawton, OK Deadline December 12, 2025 Start Date January 7, 2026 Starting Salary $16.00 per hour Contract Length 12 Months Summary/objective The Help Desk/IT Technician supports the Director of Information Technology and the IT Department by ensuring consistent, high-quality customer service and efficient administrative operations. This role manages the IT help desk queue, assists with technology purchasing and vendor communication, and maintains accurate departmental records. The Help Desk/IT Technician provides first-tier support to end users, coordinates training and documentation, and contributes to the smooth operation of campus-wide technology services. The position plays an essential role in maintaining a safe, secure, and high-tech learning environment for students, staff, and the community. Essential functions * Handle IT help desk requests, resolve Tier-1 technical issues, and provide follow-up to users. * Answer and triage help desk tickets, phone calls, and email inquiries. * Provide basic troubleshooting for computers, applications, printers, copiers, and telephones. * Reset passwords (Student Accounting System, Active Directory) and assist with basic account issues. * Assist with access control tasks such as badge support, user updates, or basic permissions adjustments under supervision. * Provide first-line support for security cameras, including user access, basic troubleshooting, and coordination with IT staff for advanced issues. * Educate and assist end users on common technical issues as a form of preventative maintenance. * Assist in testing new software prior to campus-wide deployment. * Assist with the administrative management of physical security applications. * Facilitate purchasing of IT equipment and coordinate with vendors for quotes. * Approve invoices for open purchase orders and maintain accurate purchasing records. * Perform data entry and maintain departmental documentation. * Maintain the IT work order system and assist with tracking inventory and assets. * Maintain Active Directory user account information, pictures, and phone list. * Manage printer/copier toner inventory and coordinate service requests. * Maintain campus telephone records and the GPTC Bulletin Board. * Coordinate work and communication with all departments. * Build and update spreadsheets in support of department goals. * Assist IT Department team members with responsibilities as needed. Competencies Customer Service Orientation: Provides friendly, professional, and responsive assistance to internal and external users. Communicates clearly while resolving or coordinating technical issues. Organization & Record Management: Accurately maintains help desk logs, purchasing records, user account data, and spreadsheets. Manages administrative and technical priorities with attention to detail. Technical Aptitude: Applies foundational IT knowledge, solves routine technical issues, and supports access control and security camera systems at a basic level. Learns new systems quickly. Communication & Collaboration: Communicates effectively with IT staff, campus departments, and vendors. Contributes to a positive, coordinated, and service-oriented team environment. Problem Solving & Initiative: Identifies user needs, resolves routine issues proactively, and escalates complex problems appropriately. Looks for opportunities to improve processes and documentation. Adaptability: Responds effectively to shifting priorities, urgent requests, and changing technologies. Maintains composure under pressure. Physical Demands This position requires the ability to sit or stand for extended periods, use a computer for prolonged durations, lift or carry up to 20 pounds, and perform data entry or equipment-related tasks The role may require traveling between campus buildings to support departmental operations. Travel required Occasional travel between Great Plains Technology campuses. Travel may also include professional development activities and participation in district-wide initiatives. Required education and experience * High school diploma or equivalency * PC deployment experience * Knowledgeable in Apple, Android, and other mobile devices * Experience with MAC OS Preferred education and experience * PC Technician with at least 2 years' experience or equivalent education * Experience with wireless and other networking devices * Relevant certifications (e.g. A+ and/or Security+) Non-Discrimination statement Great Plains Technology Center does not and shall not discriminate on the basis of race, color, national origin, age, sex, disability, marital status or veteran status, in any of its activities or operations. If you have any questions about equal opportunity please contact; Human Resources, ************, ******************. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice at the discretion of the Superintendent and/or their designee. Employment Benefits Include: 100% paid health insurance; paid sick leave; paid school holidays off; tuition reimbursement; 100% paid contribution to teacher's retirement. Great Plains Technology Center is an Equal Opportunity Employer

Interviews will begin 12/15/2025 Thank You for Applying. 083141001 Code : 5817-1 Type : INTERNAL & EXTERNAL Grade : GENERAL FT 15 Job Family : INFORMATION TECHNOLOGY SYSTEMS Job Class : NETWORK ANALYST Posting Start : 12/05/2025 Posting End : 12/31/9999 MINIMUM HOURLY RATE: $29.73

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Job Title: Information Technologist I - Information Management Officer (IMO) Background: United States Army Fires Center of Excellence (FCoE) has the mission to train, educate, and develop Soldiers and Leaders; create and develop capabilities; and provide a Fires Force to support the Joint Warfighting Commander across the spectrum of operations in Joint and Multinational environments. The US Army Fires Center of Excellence - Fort Sill (USAFCOEFS) Chief Information Office Support Staff has the responsibility to provide Information Technology (IT) services to USAFCOEFS. The sustainment of current and emerging IT support is a critical enabler to accomplish all USAFCOEFS missions. Duties: Provide network registration of client equipment into the current installation software/asset management application. Establish new, maintain, delete, and troubleshoot Microsoft Intune accounts/client systems. Trouble-shoot and resolve user/client standard application/configuration problems via telephone assistance call, remote control and at user locations. Maintain local standard operating system and local/standard client application software to current Army configuration, service pack, patch, security fix, and virus definition standards. Perform troubleshooting to resolve desktop baseline application and E-Mail problems. Coordinate standard system image configuration changes with the NEC. Provide guidance to desktop services technicians, assigned users, and peers. Install, configure and maintain desktop applications. Configure Standard Army application systems. Install, configure and maintain desktop Commercial off-the-shelf (COTS), and government off-the-shelf (GOTS) authorized client applications. Perform commercial hardware repair on computer systems. Assist System Administrators with testing of local client applications and security patches. Create/update documentation for conventional technical processes (continuity books). Assist System Administrators with installing/testing of system software or network hardware configurations and coordinate the documentation of all client hardware and software changes, to include generating and modifying procedures for the Standard Operating Procedure (SOP)/User's Guide. Create, modify, update and resolve new or assigned customer support request incidents using the Army Enterprise Service Desk system. Assist in the preparation of technical documentation and configuration change requests. Clearly and concisely communicate correct information in response to telephone assistance calls, user requests, technical questions, or when attending meetings as a technical representative, to technical and non-technical users at all levels of the command. Experience: Have a minimum of two (2) years of client support in a Microsoft Windows-based environment. Have experience with providing client support for users on Microsoft Windows network operating systems in a Microsoft Intune environment using applications in Microsoft 365 (including Outlook, OneDrive, Word, PowerPoint, Excel, OneNote, SharePoint, Teams, Viva Engage and Access). Have experience in troubleshooting and resolving desktop related issues or user problems. Possess knowledge in PC imaging, connectivity, remote printer setup and troubleshooting automated E-Mail systems. Possess the ability to quickly and accurately diagnose and resolve problems with computer hardware/software from a remote location. Have experience implementing systems security to include managing and issuing passwords, establishing user/group accounts, and recommending and developing file permission attributes. Have experience with general connectivity issues in LAN/WAN/Internet environments. Have an advanced understanding of Transmission Control Protocol/Internet Protocol. Education/Qualifications: Possess an associate's degree in information systems/computer science or technically related degree; OR three (3) years of technically related field experience in desktop support or network administration. Possess a SECRET clearance or have the ability obtain an INTERIM SECRET clearance. Possess IAT Level II certification (CCNA Security, CySA+**, GIC SP, G SEC, Security+ СЕ, SSCP) *Position contingent on contract win. Summit is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. VEVRAA Federal Contractor. Summit gives preference to protected veterans. Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Summit is an at-will organization.

This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include: Performance of or support of diagnosing and resolving problems in response to customer reported incidents, Planning and analysis of work processes, Researching and reporting trends and patterns of problems, Developing training materials and performing computing/information system training sessions, Developing and maintaining problem tracking databases, Installing, troubleshooting, and maintaining hardware and software, Performing backup and recovery operations, Maintain property accountability for all IT equipment and software, Conduct full and spot inventories of IT equipment as requested by the Project Manager, Consulting with users to identify needs and requirements, Conducting feasibility studies and trade-off analyses, Preparing business cases, and Ensuring the rigorous application of information security/Cybersecurity policies, principles, and IT Support Specialists may be required to support the Client's eProcurement system, a segment of its SAP-based enterprise resource planning system. IT Support Specialists may be required to support Users to include retrieving data from different tables and reporting mechanisms, assisting with troubleshooting applications, printer set-up, stored procedures, and load/maintain tables when requested. Minimum Experience: Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware. IT Support Specialists are IAT-II positions required to meet IAT and CE certification requirements and shall be certified as Help Desk personnel. DoD Approved 8570 Baseline Certification: Category IAT Level II Computing Environment: Computing Environment Cert Cybersecurity/IA Role/Function: Workstation Admin D Account (TBD at the Task Order level) Security/Certification Requirements: Must possess completed IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission

CDM Smith is seeking a Geospatial Technology Leader to join our Digital Engineering Solutions team. This individual will lead the Geospatial Technology group within the Digital Engineering Solutions team, helping to drive strategic architecture, engineering and construction (AEC) initiatives through advances in GIS and mapping technologies, reality capture, remote sensing, the internet of things (IoT)/sensors, and custom solutions and workflows for AEC professionals. The Geospatial Technology group will lead the firm in best practices for these types of technologies, helping to set the CDM Smith Way for our AEC design, planning, and construction practices, while also keeping the firm ahead of the curve with new and emerging technologies in this space, including the geospatial technology elements of digital twins. This position is for a person who has demonstrated leadership capabilities, is business savvy, experienced with geospatial technologies for the AEC industry, and enjoys framing a problem, shaping and creating solutions, and helping to lead and champion implementation. As a member of the Digital Engineering Solutions team, the Geospatial Technology group will also engage in research and development and provide guidance and oversight to the AEC practices at CDM Smith, engaging in new product research, testing, and the incubation of innovative ideas that arise from around the company. The ideal candidate will have a proven record as a team leader and expert in the field of AEC geospatial technology, with a mindset of continuous learning and curiosity leading to tangible results. - Lead, monitor, supervise, and evaluate the Geospatial Technology group. This includes aligning the group to the Digital Engineering Solutions team's goals and objectives. This further includes providing guidance, instruction, training, and leadership skills to inspire the group to perform at their optimum, working efficiently together and maximizing the team's potential. - Motivate and inspire the Geospatial Technology group by creating an environment that promotes positive communication, encourages bonding of group members (both within the Geospatial Technology group and across the broader team as a whole), and demonstrates flexibility. - Display excellent interpersonal skills to build quality relationships with the team and across the organization, be goal-driven, and manage the day-to-day activities of the team efficiently. - Achieve goals that contribute to the growth of the organization. - Help to identify and prioritize business use cases. - Provide oversight and management of the various geospatial technology efforts for AEC-related needs. - Help lead vendor relationships such as Esri. Help establish relationships with other geospatial technology vendors as applicable. - Establish common standards, best practices, etc. for CDM Smith's AEC practices from a geospatial technology perspective. Work closely with CDM Smith's Information Technology team and support the IT infrastructure, cyber security, and other IT-related organizational policies. - Be a collaborative partner to our business line stakeholders by understanding the business needs, the key strategic objectives of the business line stakeholders, and what those stakeholders need to achieve their strategic objectives. Be seen by the business line stakeholders as an extension of their team. - Help drive the business strategy, working with leadership to identify and prioritize problems best suited for custom solution and workflow development. Effectively translate business challenges into advanced digital solutions and help quantify the various types of risks and rewards for solutions to be prioritized. - Manage staff, evaluate performance, mentor, and plan career paths, approve paid time off (PTO) and training, ensure human resources (HR) policies are followed and make recommendations regarding staffing decisions. - Present to both internal and external audiences as needed. - Assist the business with marketing, communications, and business development descriptions and activities from a technology perspective as needed. - Assist with internal and external website descriptions and strategic company communications campaigns as needed. - Perform other duties as required. \#LI-LP1 \#LI-REMOTE **Job Title:** Senior Manager, Geospatial Technology **Group:** COR **Employment Type:** Regular **Minimum Qualifications:** - Bachelor's degree. - 12 years of relevant experience with at least 4 years in a supervisory or leadership capacity. - Equivalent additional directly related experience will be considered in lieu of a college degree. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 0% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Skills and Abilities:** - Expert ability to lead teams of managers and staff. Team-oriented, positive, collaborative and reliable, actively communicating, listening, and being accountable and respectful to others. - Proven leadership capabilities with the ability to organize, plan, prioritize, and to manage time and changing priorities. - Possesses excellent written and oral communication skills and ability to interact with varying levels of staff, including senior management and vendors. Ability to communicate well with people from both technical and non-technical backgrounds. Passionate about creating clarity by using accessible language. - Expert knowledge and proven ability to plan and oversee large and highly complex geospatial technology programs and projects. Inquisitive, with a desire to ask questions and gain a deeper understanding of business issues. - Innovative and able to imagine new solutions to any problem. - Business-oriented with a solid understanding of business requirements and vernacular. - Ability to develop a deep knowledge of business units and build positive relationships, both horizontally and vertically. Passionate about helping business lines drive their success with custom digital tools. - Ability to listen, build rapport, and credibility as a strategic partner vertically within the business unit, as well as with leadership and functional teams. - Advanced organizational and decision-making skills. Highly detailed or less detailed as appropriate. - Advanced ability to understand the function and capabilities of new technology trends. Curious. Stays abreast of current and upcoming technologies and tools. - Confident in challenging perceptions and biases of individuals diplomatically at every level of the organization to enact improvements. - Ability to operate in a high-energy, high-intensity, and evolving environment. **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $148,637 **Pay Range Maximum:** $260,166 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Fully Remote or Hybrid Work Options may be considered for successful candidate. **Additional Pay Range Information:** The pay range for this position is listed above. This pay range is a good faith estimate representative of all experience levels for this position based on the geographic location assigned to the position. Please note that pay ranges vary based on geographic location. In addition to geographic location, the company considers several other factors when extending an offer including but not limited to the role, function and associated responsibilities, the candidate's work experience, education/training and key skills. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Job Title: IT Helpdesk Support Technician - Construction Site Reports To: IT Director The IT Helpdesk Support Technician provides on-site technical support for construction field operations, ensuring reliable access to technology systems, networks, and communications tools. This role assists users with troubleshooting hardware, software, and connectivity issues while supporting company standards for cybersecurity and systems integration. The ideal candidate is comfortable using and educating others about Google Workspace. The position requires hands-on troubleshooting, proactive problem-solving, and clear communication with both technical and non-technical users in a fast-paced, field environment. Key Responsibilities: Serve as the first point of contact for IT support requests from site personnel. Provide general helpdesk support for computers, mobile devices, printers, and other site technology. Provide user support for Google Workspace (Gmail, Drive, Docs, Sheets, Meet, etc.). Install, configure, and maintain hardware, software, and peripherals for end users. Troubleshoot network connectivity issues (wired, wireless, and cellular). Support telecommunications setup and maintenance (data and voice systems). Assist with systems integration between corporate and site-based platforms. Educate and guide users on basic cybersecurity awareness and safe IT practices. Maintain accurate logs of support requests, resolutions, and equipment inventory. Escalate advanced technical issues to higher-level IT support as needed. Collaborate with the IT team on system upgrades, patches, and new technology rollouts. Ensure adherence to company IT and security policies. Technical Competencies (Beginner to Intermediate): Cybersecurity: Basic understanding of safe computing practices, password protection, and threat awareness. Telecommunications (Data and Voice): Familiarity with site communication systems, basic troubleshooting of phone and network lines. Network Fundamentals: Knowledge of LAN/WAN concepts, Wi-Fi connectivity, and simple network diagnostics. Using Information Technology: Competence in using Windows and/or mac OS, mobile devices, and standard productivity tools. Systems Integration: Understanding of how hardware, software, and cloud tools interconnect across an organization. Google Workspace: Ability to support users with Gmail, Drive, Calendar, and shared document workflows. General Technical Support: Strong problem-solving mindset with practical knowledge of hardware and software troubleshooting. Qualifications: High school diploma or equivalent required; associate degree or technical certification preferred. 1-3 years of experience in IT helpdesk, field tech support, or related role. Basic networking and telecommunications knowledge. Familiarity with Google Workspace administration and user support. Ability to work in a construction environment (including outdoor or trailer-based setups). Valid driver's license and reliable transportation. Work Environment: Primarily construction site-based, supporting field teams and trailers. Occasional travel to regional job sites may be required. Requires regular use of computers, mobile devices, and standard office equipment. Yates Construction provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal and state law requirements. Yates complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Job Title: IT Helpdesk Support Technician - Construction Site Reports To: IT Director The IT Helpdesk Support Technician provides on-site technical support for construction field operations, ensuring reliable access to technology systems, networks, and communications tools. This role assists users with troubleshooting hardware, software, and connectivity issues while supporting company standards for cybersecurity and systems integration. The ideal candidate is comfortable using and educating others about Google Workspace. The position requires hands-on troubleshooting, proactive problem-solving, and clear communication with both technical and non-technical users in a fast-paced, field environment. Key Responsibilities: * Serve as the first point of contact for IT support requests from site personnel. * Provide general helpdesk support for computers, mobile devices, printers, and other site technology. * Provide user support for Google Workspace (Gmail, Drive, Docs, Sheets, Meet, etc.). * Install, configure, and maintain hardware, software, and peripherals for end users. * Troubleshoot network connectivity issues (wired, wireless, and cellular). * Support telecommunications setup and maintenance (data and voice systems). * Assist with systems integration between corporate and site-based platforms. * Educate and guide users on basic cybersecurity awareness and safe IT practices. * Maintain accurate logs of support requests, resolutions, and equipment inventory. * Escalate advanced technical issues to higher-level IT support as needed. * Collaborate with the IT team on system upgrades, patches, and new technology rollouts. * Ensure adherence to company IT and security policies. Technical Competencies (Beginner to Intermediate): * Cybersecurity: Basic understanding of safe computing practices, password protection, and threat awareness. * Telecommunications (Data and Voice): Familiarity with site communication systems, basic troubleshooting of phone and network lines. * Network Fundamentals: Knowledge of LAN/WAN concepts, Wi-Fi connectivity, and simple network diagnostics. * Using Information Technology: Competence in using Windows and/or mac OS, mobile devices, and standard productivity tools. * Systems Integration: Understanding of how hardware, software, and cloud tools interconnect across an organization. * Google Workspace: Ability to support users with Gmail, Drive, Calendar, and shared document workflows. * General Technical Support: Strong problem-solving mindset with practical knowledge of hardware and software troubleshooting. Qualifications: * High school diploma or equivalent required; associate degree or technical certification preferred. * 1-3 years of experience in IT helpdesk, field tech support, or related role. * Basic networking and telecommunications knowledge. * Familiarity with Google Workspace administration and user support. * Ability to work in a construction environment (including outdoor or trailer-based setups). * Valid driver's license and reliable transportation. Work Environment: * Primarily construction site-based, supporting field teams and trailers. * Occasional travel to regional job sites may be required. * Requires regular use of computers, mobile devices, and standard office equipment. Yates Construction provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal and state law requirements. Yates complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.