Information technology specialist jobs in Georgetown, TX - 421 jobs
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Sustainment Services Analyst
Raytheon 4.6
Information technology specialist job in Austin, TX
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance Type:
DoD Clearance: Secret
Security Clearance Status:
Active and existing security clearance required after day 1
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
We are seeking a Sustainment Service Analyst to join our Life Cycle Engineering team. Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time. Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers. Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation. Our focus area is product support, including the following disciplines: Reliability System Safety and Supportability.
As Sustainment Services Analyst, you'll be working with a cross-functional team supporting PATRIOT repair contracts for both ground and missile systems to ensure repairs are tracked, completed, and returned to the customer in accordance with the contract limitations. In this role you'll execute in a highly dynamic environment as each repair needs to be individually tracked.
What You Will Do:
Coordinate and collaborate with the repair performers, other project leads, program managers and cross functional areas including operations, supply chain, and finance to ensure the most current data is available for reporting to the customer.
Tracking assets as they proceed through the repair process.
Preparing correspondence/reports for internal and external collaboration and approval.
Evaluating expenditures and schedules for repairs. Providing data for monthly contract deliverables, participating in program reviews, and other customer meetings.
Qualifications You Must Have:
Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience, or An Advanced Degree in a related field.
Experience with logistics support, repair and return processes, and manufacturing.
Preferred Qualifications:
Detail orientated and demonstrated ability to effectively work in a team environment
Self-initiative, strong written and oral communication skills
Knowledge, understanding and application of logistics principles
Patriot System product knowledge and or experience
Experience in program planning, budgeting, and track to cost and schedule
Proficiency with Microsoft Office products
What We Offer:
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Relocation assistance is available
Learn More & Apply Now!
This role is posted as ONSITE and is based in Andover, MA or El Paso TX
Please consider the following role type definition as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$53k-73k yearly est. 1d ago
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Production Support Lead
Ampcus Incorporated 4.5
Information technology specialist job in Austin, TX
Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an informationtechnology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success.
Job Title: Production Support Lead
Location(s): Austin, TX
Job Description:
This position will interface with key stakeholders and apply your expertise across different stages of the Production Support Life Cycle, including incident management, problem resolution, root cause analysis, and continuous service improvement.
You will play an important role in leading and coordinating the resolution of high-priority issues, ensuring system stability, and minimizing business impact.
You will also oversee day-to-day support operations, manage service requests, drive automation and process improvements, and ensure adherence to SLAs.
In this role, you will lead validation and coordination of fixes across environments, support implementation and transition activities, and provide guidance during critical releases and warranty periods.
You will be part of a collaborative culture where teamwork is encouraged, operational excellence is rewarded, and diversity is respected and valued.
Skillset:
Technology.
Infra_Too
Administration-ITSM
ServiceNow
Required Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of InformationTechnology experience.
Proven years of experience in Java/J2EE, JavaScript, CSS, Oracle, PL/SQL, Unix.
Strong experience in supporting ServiceNow Platform.
Strong understanding of ITIL processes (Incident, Problem, Change, Service Catalogue, CMDB).
Experience in working on ServiceNow Production support projects.
Familiarity with integration concepts (API, Webservices, REST/SOAP).
Preferred Qualifications:
Good to have - ServiceNow Certified System Administrator (CSA) certification.
Exposure to advanced ServiceNow modules like Discovery, HRSD, and ITOM.
Experience in ServiceNow upgrades and patching activities.
Experience and desire to work in a Global delivery environment.
Ability to work in diverse/multiple team stakeholder environment and client interfacing skills.
Analytical and communication skills.
Bravens is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
$88k-108k yearly est. 2d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology specialist job in Austin, TX
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$64k-89k yearly est. 39d ago
Information Technology
Vp 3.9
Information technology specialist job in Killeen, TX
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$44k-81k yearly est. Auto-Apply 60d+ ago
IT Maintenance Technician
Doota Industrial America
Information technology specialist job in Austin, TX
Full-time Description
IT Maintenance Technician
Doota Industrial America, a leading electrical/telecommunications company, is seeking a highly skilled and motivated It Maintenance Technician to join our team.
By joining Doota Industrial America, you will be part of a company that combines the agility of a start-up with the stability of an enterprise, providing unmatched opportunities for professional growth and development.
Demonstrate a fundamental understanding of TCP/IP protocols, including networking addresses, serial connections, ethernet connections, VLANs and MAC addresses.
Familiarity with connected nodes, including servers, and essential vendor manufacturing tools.
Efficiently troubleshoot unexpected PC server and networking switch issues.
Collaborate with multiple stakeholders, including networking administrators, IT administrators, strategy teams, server administrators, and technical line of business owners, to resolve issues promptly, both during production and non-production hours.
Receive and process technical maintenance requests in JIRA from various technical business requesters.
Understand the scope of requests and associated issues, proactively seek clarification when needed, and schedule IT releases accordingly.
Develop and implement effective processes to complete requests and validate their successful execution post-production. Address and resolve any issues that may arise.
Work with a variety of on-premises custom-proprietary PC applications to facilitate communication, research technical information, and schedule releases on different systems.
Perform physical maintenance tasks within the manufacturing facility.
Provide detailed written updates and documentation of activities.
Requirements
Minimum of a high school diploma or equivalent; additional technical certifications or relevant coursework is a plus..
2+ years of experience as a field technician in the electrical or telecom industry
Upon hire, must be able to pass the client required Oracle SQL test
Basic to intermediate knowledge of TCP/IP networking, connected nodes, and Windows for servers.
Strong problem-solving skills with the ability to troubleshoot and resolve technical issues.
Excellent communication and collaboration skills, with the ability to interact with multiple stakeholders.
Experience with JIRA or similar issue-tracking tools is preferred.
Ability to work in a dynamic manufacturing environment, both independently and as part of a team.
Strong organizational skills and attention to detail.
Flexibility to work during non-production hours as needed.
Work on-site at a vendor location in Austin.
What We Offer
Health & Dental
401K Company Match 4%
Vacation, Sick Time & Holidays
Internal Mobility
Unlimited Development Opportunities
Professional Development Reimbursement Program
Team Outings
Who We Are
At Doota Industrial America, we foster a vibrant environment that nurtures creativity, collaboration, and professional growth. As part of our family, you will have access to resources and support that empowers you to excel. Our commitment to culture, integrity, and continuous improvement lies at the core of our mission, propelling us to transcend industry boundaries and make lasting, positive impacts on the world.
Embark on an exhilarating journey with Doota Industrial America, where we unite forward-thinking pioneers driven by a passion for innovation. We are expanding our dynamic teams with individuals eager to collaborate, build communities, and shape a brighter future together. Our doors are open to candidates from all walks of life, with diverse experiences, skill sets, and backgrounds, as we embrace the power of inclusion and diversity in our work culture.
Equal Opportunity Employer, are committed to creating a diverse and inclusive company culture and that your team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law, and it is the company's commitment to creating an inclusive workplace and how candidates can request reasonable accommodations.
$36k-64k yearly est. 60d+ ago
IT Technician
Revel Staffing
Information technology specialist job in Austin, TX
A leading defense manufacture is seeking a skilled and dependable IT Technician to provide on -site technical support for end users and enterprise systems. The ideal candidate is customer -focused, highly organized, and experienced in troubleshooting a wide range of IT hardware and software issues within a professional environment.
Key Responsibilities:
Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals.
Install, configure, and maintain operating systems, applications, and enterprise tools.
Manage imaging, deployment, asset tagging, and hardware logistics.
Respond to VIP or executive -level support requests.
Diagnose and resolve network connectivity issues including port activations and switch -level troubleshooting.
Maintain accurate documentation of incidents, service requests, and asset records.
Follow company IT policies, security standards.
Collaborate with remote IT and infrastructure teams to escalate and resolve complex issues.
Qualifications:
High School Diploma or equivalent required; technical certifications preferred (A+, Network+, or equivalent).
Strong knowledge of Windows OS, Microsoft Office Suite, and common enterprise applications.
Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP).
VantageClear Certification (or equivalent Security credential) required.
Benefits:
Competitive pay based on experience.
Comprehensive health, dental, and vision coverage.
Paid time off and retirement plan options.
Ongoing training and professional development opportunities.
Work in a secure, compliance -driven environment supporting critical IT operations.
$36k-64k yearly est. 57d ago
IT Technician (Austin)
Saronic
Information technology specialist job in Austin, TX
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Saronic is seeking a talented and organized IT Technician. This role is responsible for advanced technical support across various IT systems and networks. The ideal candidate will have a strong technical foundation, exceptional troubleshooting abilities, and the ability to work independently and as part of a team. You will be responsible for resolving technical issues, performing system maintenance, and ensuring the overall health of Saronic's IT infrastructure. Key Responsibilities
Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices
Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions.
Assist with network configurations, including routers, switches, firewalls, and VPNs.
Perform routine system maintenance, including software updates, security patches, and backups.
Administer and troubleshoot Active Directory, Office 365, and cloud-based services.
Provide guidance and mentoring to Tier 1 technicians to enhance their technical skills and customer service.
Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented.
Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions.
Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades.
Ensure adherence to security best practices, including data protection and access control.
Work closely with cross-functional teams, including IT, sales, engineering, and product development, to ensure alignment on objectives and messaging.
Qualifications
Associate's or Bachelor's degree in InformationTechnology, Computer Science, or related field (or equivalent experience).
3+ years of experience in a technical support or similar IT role.
Proficiency in troubleshooting hardware, software, and networking issues.
Experience with Windows and mac OS operating systems, Active Directory, Office 365, and cloud services.
Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, etc.).
Familiarity with ticketing systems and helpdesk management tools.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Problem-solving mindset with attention to detail and a strong ability to prioritize tasks.
IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.
Preferred Qualifications:
Familiarity with Department of Defense (DoD) or military industry projects.
Knowledge of autonomous systems or maritime technology.
Physical Demands
Prolonged periods of sitting at a desk and working on a computer.
Occasional standing and walking within the office.
Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
Visual acuity to read screens, documents, and reports.
Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).
This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in
8 U.S.C. 1324b(a)(3)
.
Benefits:Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan with company match Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in
8 U.S.C. 1324b(a)(3)
.
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
$36k-64k yearly est. Auto-Apply 17d ago
IT Support Administrator
Thatch
Information technology specialist job in Austin, TX
About the role
At Thatch, technology isn't just what we build-it's how we work. As our IT Support Administrator, you'll be the go-to expert who keeps our teams productive, secure, and equipped to do their best work. This role offers the opportunity to work with modern tools in a Mac-first environment, where you'll have the autonomy to automate processes, improve systems, and directly impact how our entire company operates. If you're someone who thrives on solving technical challenges, values security best practices, and wants to work in a fast-growing healthcare technology company where your contributions are immediately visible, this role is for you.
What you'll do
Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion
Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation
Build and maintain a comprehensive knowledge base that empowers employees to solve common issues independently
Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead
Partner with the IT Lead and cross-functional teams to support company-wide initiatives and maintain our security posture
Background we're looking for
3-5 years of hands-on IT support experience in a corporate environment
Certification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials
Deep understanding of SSO, 2FA, passkeys, and password management systems
Strong knowledge of security principles and best practices with proven ability to implement them
Excellent follow-through and organizational skills-you never let tasks fall through the cracks
Experience we'd be particularly excited about
Self-motivated individuals who can work independently with minimal supervision and take ownership of projects from start to finish
Quick learners who can master new technologies with minimal guidance
Patient communicators with flexible, inclusive interpersonal skills who genuinely enjoy helping others
Problem-solvers who are resilient in learning from mistakes and view technical challenges as opportunities
People who thrive in fast-paced environments and can adapt quickly to changing priorities
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you'll be doing every day as best we can, and we move quickly. Here's what to expect:
25 minute phone screen to talk through your background and interest in Thatch
30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role
30 minute Zoom meeting to meet 3 members of the team
30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles
Estimated Compensation Range$90,000-$115,000 USD About Thatch
We're a fully distributed early stage company using technology to change the way America does healthcare. We're a happy, friendly, high-velocity team. You can read more on Thatch here.
$90k-115k yearly Auto-Apply 51d ago
Technical Support Specialist
Swap 4.0
Information technology specialist job in Austin, TX
Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.
Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.
At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.
About the Role
We're seeking a reliable, organised, and technically minded Support Specialist who enjoys problem-solving and delivering great customer experiences. You'll handle technical questions from merchants, investigate issues across our platform, and help ensure merchants get fast, accurate resolutions.
This role blends customer support with light technical investigation: part troubleshooting, part educator, part translator between merchants and our product/engineering teams.
You'll work on a wide variety of workflows, from reviewing API logs to helping merchants understand customs docs and you'll be a key contributor to improving the support function as we grow. You'll work closely with our CX, Product, and Engineering teams to keep merchants moving and make our support function even better.
Key responsibilities
Investigate technical issues escalated from our CX team.
Review API logs, webhook events, and internal monitoring tools.
Act as a Tier 2 escalation point for issues such as:
API errors
Webhook failures
Customs or documentation questions
Stripe disputes
Carrier claims (lost/damaged parcels)
Label regeneration & shipping rule misconfigurations
Become a subject-matter expert (SME) in a product area (e.g., Automations, APIs, Integrations).
Work cross-functionally with Product, R&D, Account Managers, CSMs, and Ops to troubleshoot merchant issues.
Join merchant calls when a technical specialist is needed for clarification or support.
Create and maintain documentation, internal guides, and Knowledge Base articles.
Contribute to process improvements that help reduce ticket volume and improve the support experience.
What we would like to see:
2-3+ years in Technical Customer Support, ideally in SaaS, e-commerce, or logistics.
Strong working knowledge of:
APIs & webhooks (authentication, error codes, debugging)
E-commerce platforms (Shopify, BigCommerce, WooCommerce)
Payments & disputes (Stripe or similar)
Shipping & logistics (carriers, customs docs, duties/taxes)
Excellent communication skills - able to explain technical concepts clearly.
Proficiency with tools such as SQL, Postman, JavaScript, JSON, Shopify, or basic HTML/CSS.
Empathetic and solution-oriented approach to customer interactions.
Ability to manage escalations and coordinate with multiple teams.
Strong organisational and time-management skills in a fast-paced environment.
What Success Looks Like
Merchant issues are resolved quickly, accurately, and with great communication.
Documentation and internal tooling become easier for the rest of the team to use.
You become the go-to person for one or more technical areas.
Insights you surface help improve product quality and reduce future issues.
Merchants feel confident and supported after technical escalations.
Benefits:
Competitive base salary.
Stock options in a high-growth startup.
Competitive PTO with public holidays additional.
Private Health.
Pension.
Wellness benefits.
Diversity & Equal Opportunities:
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
$35k-46k yearly est. Auto-Apply 44d ago
IT / AI Development Intern - On-site
Mira Safety 4.3
Information technology specialist job in Cedar Park, TX
Job DescriptionIT / AI Development Intern - On-site
Commitment: 20 hours/week (flexible schedule to accommodate academic commitments) Duration: 16 Weeks
Compensation: Unpaid, educational internship
Program Overview
This internship offers hands-on experience in full-stack development, AI integration, and e-commerce applications. You will contribute to projects such as AI-powered tools for customer engagement, sales intelligence dashboards, conversational support bots, and mobile/web applications for our online platforms operating on Shopify Plus.
On-site interns will collaborate closely with senior engineers, gaining exposure to modern tech stacks, agile workflows, and industry best practices. We do not expect you to have prior experience with all listed tools. You will receive guidance, code templates, and mentorship throughout the program. High-performing interns may be considered for a paid internship or junior position upon program completion, based on performance and business needs.
Participation in the program is designed to enhance your professional skills and is not contingent on academic credit, though such alignment is welcome.
Key Responsibilities
Assist in developing and enhancing e-commerce platforms using Shopify Liquid, Petite Vue, TailwindCSS, and Vite.
Support integration of AI-powered features using APIs and prompt engineering.
Contribute to REST API development and third-party API integrations.
Help with database tasks including CRUD operations, indexing, and authentication in PostgreSQL/Supabase.
Participate in creating data dashboards and analytics tools.
Test and debug features using automated testing tools.
Follow secure coding practices and version control workflows.
Nice to Have / Preferred Skills (training and mentorship provided) Web & App Development
JavaScript (ES6+) and a modern UI framework (Vue 3/Nuxt 3 or React/Next.js)
Node.js with Fastify or Express
Shopify Liquid theme development
React Native (Expo) for mobile development
Data & APIs
REST API design and integration
PostgreSQL/Supabase (CRUD, indexing, auth)
JSON/CSV data parsing
GA4 or Shopify data exports
AI & Advanced Features
Prompt engineering and AI API integration
PDF parsing/generation
Retrieval-Augmented Generation (RAG) concepts
Embedding strategies and vector databases (pgvector)
Tools & Infrastructure
Redis (caching, sessions)
Vercel Edge Functions / Supabase Edge Functions
Docker for local development
CI/CD workflows with automated testing
Playwright, Vitest, or Jest for testing
Specialized / Project-Specific
Map rendering (Leaflet, Mapbox)
Cron jobs and data diffing
Environment secrets management and input sanitization
Feature flagging tools
Benefits for Interns
Real-world project experience through guided, hands-on development work.
Portfolio development by contributing to projects that can be showcased in professional presentations.
Recommendation letter upon successful completion of the internship program.
Career networking opportunities through collaboration with industry professionals.
Eligibility for an advanced paid internship after program completion, based on performance and business needs.
Learning & Mentorship
Completion of Harvard CS50's Introduction to Artificial Intelligence with Python valued at $299 (company-sponsored, certificate included).
Weekly mentorship sessions.
Guided onboarding with pre-built scaffolds, templates, and code examples.
Exposure to professional GitHub workflows, agile development, and real production systems.
Application Process
Submit Resume + Cover Letter specifying your area of interest.
Complete the Culture Index Survey.
Attend interviews with HR.
Program Deliverables
At least one major project contribution in your assigned department.
Internship Completion Report summarizing your learning and contributions.
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hm4MeDNCD4
$31k-42k yearly est. 7d ago
IT Security Administrator
Sailpoint 4.7
Information technology specialist job in Austin, TX
This position will be responsible for IT account administration and JML (joiner-leaver-mover) management for all IT systems and business applications at the company - both internal and external facing. Responsibilities will include user administration of Active Directory, IAM/SSO, and SaaS application internal user and group accounts, working with system owners to maintain access, role, entitlement, and SOD (segregation of duties) matrices, and working with SailPoint's customer and partner organizations to manage JML activities in all externally facing systems.
This position will also support SailPoint's Identity Team on all identity governance activities (access requests, access certifications, access modeling and predictive identity, SOD analysis, provisioning/deprovisioning, audit, compliance, etc). This is an exciting position in a high energy environment at one of the most consistently highest rated “best places to work” in Austin over the past 10 years.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performing provisioning, de-provisioning and account management/servicing across platforms (AD, SaaS applications and CIAM systems).
Modify and populate existing onboarding and access plans for application ecosystem. (Joiner-Mover-Leaver activities)
Communicate access and security procedures to end-users related to applications.
Liaise with business owners in maintaining up-to-date user roles, permissions, entitlement structures
Work with customer and partner teams to manage JML activities for externally facing systems
Support audit and compliance initiatives with the Identity Team in all identity governance functions (access requests, access modeling, certifications, SOD analysis, audit, compliance)
Perform account auditing across all SaaS applications
Manage company documentation, training, and workflows associated with user account management
Manage reporting, metrics, and analytics for all IT account administration activities
Respond to ticket escalations submitted by Desktop Support staff
Demonstrate professionalism and support directives of IT management
Other duties as assigned
REQUIRED QUALIFICATIONS
3+ years of user account administration experience in Active Directory at an enterprise level
Experience with Service Desk and Collaboration SaaS Applications.
Understanding of the fundamentals of SSO, IAM (identity access management), and IGA (identity governance and administration) systems and principles
Ability to manage complex cross-functional projects
Able to communicate with all levels of management
Ability to drive Innovation and maintain integrity of our processes and systems
Ability and desire to mentor and train others
Strong organization skills, ability to multi-task and determine and adjust priorities
Excellent PC / Technical skills
Detail-oriented and strong demonstrated initiative
Excellent verbal and written communication skills
Must be a self-starter with the ability to work independently or as part of a team
Must be able to work some nights and weekends when needed, available for on-call duty
Must be a US Citizen
PREFERRED QUALIFICATIONS
Experience with enterprise CIAM platforms
Experience with enterprise IGA and PAM platforms
Experience with configuring and administering SaaS applications in an enterprise setting
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$59,800 - $85,400 - $111,000
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
$59.8k-85.4k yearly Auto-Apply 10d ago
IT System Administrator
Foundation Communities Inc. 3.6
Information technology specialist job in Austin, TX
Job Description
This position reports to the Director of IT and works out of our corporate office in Austin, TX on a hybrid basis. Typical hours are Monday-Friday, 8:00am-5:00pm. FC is looking for an System Administrator I to join our corporate IT team! Our System Administrators act as the backbone for IT support and infrastructure serving the technological needs of the organization. They are responsible for maintaining the health of the IT infrastructure and troubleshooting technical issues for employees both in the corporate office and remotely via phone, email, and Microsoft Teams. This role also involves documenting and building out new network segments and spearheading IT projects as needed. FC's corporate office and other work sites operate in a Windows environment and use Microsoft 365, so System Administrators will need strong working knowledge of Windows PCs, mobile phones, Microsoft services, printers, and other device
What You'll Do as an System Administrator I:
· Provide tier 1 and 2 level support to employees using endpoints and applications through troubleshooting and knowledge sharing.
· Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly in a mostly Microsoft/Windows environment.
· Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.
· Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments.
· Maintain complete IT documentation, including change management and knowledgebase articles for all systems in production.
· Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support.
· Perform routine and scheduled audits of all systems, including backups.
· Work with vendors to order products and resolve complex technical problems.
· All other duties as assigned.
What You'll Need:
· High school diploma or GED required.
· Bachelor's degree in Business Information Systems, Computer Science or a related field is a plus, or combination of education and equivalent experience.
· Five years of IT experience is preferred.
Knowledge, Skills, and Abilities:
· Proficiency in Windows operating systems and Microsoft Office applications required.
· Proficiency in Microsoft cloud environment including user management, Exchange Online, SharePoint Online, Teams, and Intune desired.
· Proficiency with IPv4 networks, DNS, and DHCP required.
· Experience with remote support solutions.
· Experience using a service desk solution.
Other Requirements:
· Constantly move about inside the office to access file cabinets, office machinery, etc. and carry office materials and supplies up to 50 pounds.
· Ability to pass criminal and financial background checks.
· Occasional travel may be required, up to 5%.
Job Type: Full-time
Pay rate: 70,000 annually
Experience:
· IT support: 5 years (Preferred)
Work Location: Hybrid remote in Austin, TX 78704
$68k-86k yearly est. 11d ago
DPS - IT - Systems Administrator - 0312
Capps
Information technology specialist job in Austin, TX
DPS - IT - Systems Administrator - 0312 (00055560) Organization: TEXAS DEPARTMENT OF PUBLIC SAFETY Primary Location: Texas-Austin Work Locations: AUSTIN HQ (MAIN) 5805 N LAMAR BLVD PO BOX 4087 AUSTIN TX 78773 Austin 78752 Job: Computer and Mathematical Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40.
00 Travel: Yes, 10 % of the Time State Job Code: 0312 Salary Admin Plan: B Grade: 21 Salary (Pay Basis): 5,888.
50 - 5,888.
50 (Monthly) Number of Openings: 1 Overtime Status: Exempt Job Posting: Jan 29, 2026, 10:33:12 AM Closing Date: Feb 12, 2026, 11:59:00 PM Description PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed.
If this information is not submitted, your application may be rejected because it is incomplete.
Resumes do not take the place of this required information.
SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting.
In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.
Go to CAPPS Recruit to Sign In **************
taleo.
net/careersection/ex/jobsearch.
ftl?lang=en GENERAL DESCRIPTION: Performs complex (journey-level) systems administration work.
Work involves maintaining the upkeep, configuration, and reliable operation of systems; remediating End-of-Life (EOL) systems, applying critical patches, supporting Active Directory hardening, and maintaining audit readiness.
Works under general supervision, with moderate latitude for use of initiative and independent judgment.
The following Military Occupational Specialty codes are generally applicable to this position.
***********
sao.
texas.
gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.
pdf Applicants must fully complete the summary of experience to determine if minimum qualifications are met.
ESSENTIAL DUTIES / RESPONSIBILITIES: 1.
Perform systems administration tasks across both legacy and modern platforms, including configuring computer hardware and software, managing operating systems, and supporting enterprise applications2.
Monitor, recognize, analyze, and resolve complex technical issues; analyze systems, procedures; and system administration tools.
3.
Plan, test, deploy, and troubleshoot patches and updates across servers and applications.
4.
Ensure compliance with security policies and best practices along with vulnerability scans.
5.
Serve as technical expert resolving problems related to system integration, compatibility, and multiple platform integration.
6.
Coordinate with stakeholders to ensure smooth transitions to newer technologies.
7.
Maintain documentation and CMDB for migration processes, system upgrades, and project future EOL turnover/projects.
8.
Implement, configure, and provide maintenance on various applications such as Java-based applications, Apache, Tomcat, and IIS servers.
9.
Assess and lift EOL systems to new operating systems (RHEL/Windows) and work with customer, quality assurance, networking, and change control to integrate to new server/virtual machines and operating systems.
10.
Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.
11.
Perform other duties as assigned.
Qualifications GENERAL QUALIFICATIONS and REQUIREMENTS: Education - Graduation from a standard senior-high school or equivalent is required.
Graduation from an accredited four-year college or university with a Bachelor's degree in InformationTechnology, Computer Science, or a related field is preferred.
Experience - Minimum of three (3) years' of experience in an enterprise IT environment performing technical work and supporting applications in both Windows Server and Linux is required.
Minimum of three (3) years' experience in the configuration and maintenance of Internet Information Services and Apache/Tomcat is required.
Experience with application monitoring solutions (e.
g.
, Application Dynamics, Nagios, Splunk, SolarWinds) and a strong knowledge of patch management tools and best practices is required.
Substitution Note: Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis.
Licensure and/or Certification - If driving is required, must possess a valid driver license from state of residence.
Critical Organizational Infrastructure requirements - This job may be responsible for conducting research on, working on, or having the ability to access critical organizational infrastructure; must be able to maintain the security and integrity of the infrastructure related to this role.
Additionally, and more specifically, must not be employed by nor have any connection or continuous connections to any governmental entity or political apparatus of a country listed in 15 C.
F.
R.
§791.
4.
Regulatory knowledge - Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.
Technology - Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e.
g.
CAPPS, SharePoint) and be able to learn new software/systems.
• Operating Systems & Hardware - Demonstrates foundational proficiency with commonly used operating systems, software, and hardware (VMware).
Windows Server 2012 to 2025.
RHEL server 5/6/7/8/9.
• Server Administration / Windows/Linux - Hands-on experience with core administrative tasks in either Windows Server or Linux Server environments, including user management, patching, and monitoring.
• Basic understanding of deploying applications and supporting migrations to modern infrastructure, such as virtualized or cloud-based environments.
• Knowledge of build processes related to server and application End-of-Life (EOL) upgrades under supervision.
Interpersonal Skills - Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.
Must demonstrate DPS' core values: Integrity, Excellence, Accountability, and Teamwork.
Organizational and Prioritization Skills - Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.
Research and Comprehension - Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.
Analytical Reasoning/Attention to Detail - Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.
Confidentiality and Protected Information - Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.
Safety - Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.
Schedule and Travel - Availability for after-hours, holidays, overnight, emergencies, and weekend work may be required.
This position may have the ability to telecommute based on the needs of the division/agency.
Travel in-city and surrounding areas may be required.
PHYSICAL and/or ENVIRONMENTAL DEMANDS:The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Environment: Office/Indoors;• Ambulatory skills, e.
g.
stand, walk, sit, reach, climb, balance, kneel, crouch;• Hand-eye coordination and arm/hand/finger dexterity;• Ability to speak, hear, and exercise visual acuity;• Ability to transfer weights of up to thirty (30) pounds anticipated for this position;• Driving requirements: Occasional (up to 10%) State of Texas Benefits and Retirement Information: ************
ers.
texas.
gov/Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing.
A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.
A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.
4% over their current salary regardless of posted salary.
Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.
DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS.
ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.
State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.
$56k-82k yearly est. Auto-Apply 17h ago
IT Systems Administrator
Ping Identity 4.7
Information technology specialist job in Austin, TX
Job Description
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
Join Our Team as a Systems Administrator
We're seeking a skilled and passionate Systems Administrator to join our global IT team. In this role, you'll play a critical part in safeguarding our information and systems while contributing to the development and implementation of our IT strategy. You'll be empowered to take ownership, lead initiatives, and contribute to our cutting-edge innovations from day one.
What You'll Do
In this role, you will safeguard our systems while contributing to IT strategy and innovation. Specifically, you will:
Unified Communications Management: Oversee the administration and optimization of enterprise telephony systems (VoIP), SIP trunking, and cloud-based communication platforms.
System Administration: Manage a diverse range of on-premise, server-based, and cloud applications, including Google Workspace and Slack.
Technical Support: Provide expert Tier 2 support for employees and partners, resolving complex IT and communication issues.
Security Collaboration: Work with the Enterprise Security team to remediate threats using tools like CrowdStrike and OPSWAT7.
Infrastructure Liaison: Prioritize and escalate tickets to specialized teams like Infrastructure and DevOps when necessary.
Lifecycle Management: Research, procure, and maintain both IT hardware and telephony equipment.
What You Bring
We are looking for a candidate who combines traditional systems administration with deep telecommunications expertise.
Essential Expertise:
Telephony & VoIP: Proven experience managing enterprise-grade phone systems (e.g., Zoom Phone, Cisco UCM, or RingCentral) and understanding of SIP/RTP protocols.
Operating Systems: Strong administration skills in mac OS and Windows OS.
Hardware: Troubleshooting experience with Apple/Windows devices and telephony hardware (headsets, desk phones, conference room kits).
MDM Tools: Proficiency with MDMs JAMF, Intune and/or Fleet.
SaaS & Security: Hands-on experience with Google Workspace, Slack, Active Directory, and security tools like CrowdStrike13.
Desirable Skills:
Communication Automation: Familiarity with Tines, APIs, or BetterCloud for automating communication workflows.
Identity & Access Management (IAM): Knowledge of IAM, SSO, MFA, Saml, OIDC, OAUTH.
Linux: Experience with Ubuntu administration.
Certifications: Relevant certifications such as Network+, Apple certifications, or VoIP-specific credentials.
Education: AS/BS in IT, Computer Science, or equivalent work experience.
Salary Range: $104,500-$120,000
In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.
Here are just a few of the things that make Ping special:
A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives
Our Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
$104.5k-120k yearly 8d ago
IT Admin
Crescent Careers
Information technology specialist job in Horseshoe Bay, TX
IT Administrator / IT Technician
Department: InformationTechnology Job Type: Full-Time, Hourly, Non-Management
About Horseshoe Bay Resort
Nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country, Horseshoe Bay Resort is a premier 17,000-acre luxury destination. We are committed to providing genuine Texas Hospitality and offer a dynamic work environment with excellent opportunities for growth and benefits, including subsidized housing, competitive compensation, and professional development programs (e.g., Manager in Training Program). Join us and build your career in a world-class resort setting.
Position Definition
The IT Administrator / IT Technician is a hybrid support role responsible for delivering Tier 1 technical support, executing daily IT operations, and providing comprehensive administrative assistance to the IT Leadership team. This position is critical for maintaining departmental organization, ensuring financial accuracy, and serving as the primary technical contact for resort associates.
Key Responsibilities and Essential Functions
Technical Support & Operations (Tier 1)
Service Desk Operations: Serve as the primary point of contact for all internal IT support requests via the ticketing system, phone, and in-person, maintaining a high level of professionalism and customer service.
Hardware Management: Install, configure, deploy, and maintain end-user hardware, including workstations (PCs/laptops), mobile devices, POS terminals, printers, and peripherals.
Troubleshooting: Perform effective first-level troubleshooting for hardware, software, network connectivity, and system access issues across all resort departments (e.g., Guest Services, F&B, Golf, Administration).
User Account Management: Create, modify, and remove user accounts and access privileges in Active Directory and various resort-specific applications.
Maintenance & Security: Conduct routine system checks, software updates, malware scans, and preventative maintenance procedures.
System Support: Provide support for resort-wide critical systems, including Property Management Systems (PMS), Point-of-Sale (POS), time clocks, card readers, and guest/back-office Wi-Fi.
Documentation & Escalation: Meticulously document all issues, repairs, and resolutions in the ticketing system. Promptly identify and escalate complex issues to senior IT personnel.
Project Assistance: Assist senior team members with infrastructure projects, technology upgrades, equipment deployment, and hands-on tasks such as cable runs and hardware staging.
Financial & Administrative Management
Procurement and Financial Tracking: Generate, code, allocate, and track all Purchase Orders (POs), invoices, and bills for the IT Department.
Invoice Processing: Ensure all invoices are coded accurately against the budget and submitted to the Accounting Department within established deadlines (e.g., 3 business days).
Reconciliation: Maintain detailed logs of the PO/invoice lifecycle and reconcile financial records with recurring charges, the department budget, and the IT checkbook. Report any budget concerns or vendor billing discrepancies to the Director of IT.
Executive Support: Provide direct administrative support to the Director/Assistant Director of IT, including managing calendars, scheduling meetings, coordinating travel, and processing conference registrations.
Documentation & Organization: Maintain comprehensive physical and digital files for contracts, technical documentation, invoices, and IT asset records.
Meeting Support: Attend department meetings, accurately record meeting minutes, and track action items and deadlines.
Vendor Accountability: Create and maintain robust processes to ensure vendor accountability, service level adherence, and timely follow-up.
Employment Standards
Education: High School Diploma or GED required.
Experience: 2-4 years of experience in InformationTechnology, preferably within the hospitality or resort industry.
Technical Proficiency: Demonstrated experience with:
Windows operating systems and Microsoft 365 (e.g., Outlook, Excel, Word).
Hardware diagnostics and troubleshooting.
Basic networking concepts (TCP/IP, Wi-Fi, DNS).
Preferred Knowledge: Familiarity with hospitality systems such as PMS, POS, Keycard systems, and PBX/VoIP systems is highly desirable.
Core Competencies:
Exceptional communication and customer service skills.
Strong organizational skills with the ability to manage multiple priorities in a dynamic, fast-paced environment.
Proven problem-solving capabilities and a strong desire for continuous learning of new technologies.
Physical and Mental Requirements
The employee must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. This role requires standing, walking, sitting, using hands for keyboarding and handling, reaching, pushing/pulling, and communicating effectively with associates and guests. A strong sense of teamwork is essential.
Compensation & Benefits
Horseshoe Bay Resort is dedicated to the well-being and development of our associates. We offer a competitive package designed to support both your professional and personal life.
Core Compensation & Growth
Competitive Pay: Regularly reviewed compensation with scheduled raises.
Career Advancement: Growth opportunities through our Manager in Training Program (MIT).
401(k) Retirement Plan: Includes an employer match contribution.
Health & Wellness (For Full-Time Roles)
Medical Insurance: Comprehensive Medical plan coverage.
Dental Insurance: Plan options for dental care.
Vision Insurance: Coverage for eye care.
Disability Coverage: Long-term and Short-term Disability plans.
Supplemental Insurance: Critical Illness and Accident Insurance plans.
Associate Relief Fund: Available for employees facing hardship.
Time Off & Holidays
Paid Vacation
Paid Holidays
Lifestyle & Resort Perks
Associate Housing: Subsidized housing options and dedicated shuttle service available.
Meal Subsidies: Weekly meal allowance/subsidy provided.
Resort Privileges: Limited access to select resort amenities, including Golf and other amenity privileges (based on occupancy and business levels).
Associate Discounts:
Significant discounts at Horseshoe Bay Resort retail and dining outlets.
Discounts at over 100 Crescent Hotels & Resorts properties nationwide.
Culture & Environment
Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB).
Fun associate outings and events throughout the year.
$56k-82k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology specialist job in Killeen, TX
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$64k-89k yearly est. 22d ago
IT Maintenance Technician
Doota Industrial America LLC
Information technology specialist job in Austin, TX
Job DescriptionDescription:
IT Maintenance Technician
Doota Industrial America, a leading electrical/telecommunications company, is seeking a highly skilled and motivated It Maintenance Technician to join our team.
By joining Doota Industrial America, you will be part of a company that combines the agility of a start-up with the stability of an enterprise, providing unmatched opportunities for professional growth and development.
Demonstrate a fundamental understanding of TCP/IP protocols, including networking addresses, serial connections, ethernet connections, VLANs and MAC addresses.
Familiarity with connected nodes, including servers, and essential vendor manufacturing tools.
Efficiently troubleshoot unexpected PC server and networking switch issues.
Collaborate with multiple stakeholders, including networking administrators, IT administrators, strategy teams, server administrators, and technical line of business owners, to resolve issues promptly, both during production and non-production hours.
Receive and process technical maintenance requests in JIRA from various technical business requesters.
Understand the scope of requests and associated issues, proactively seek clarification when needed, and schedule IT releases accordingly.
Develop and implement effective processes to complete requests and validate their successful execution post-production. Address and resolve any issues that may arise.
Work with a variety of on-premises custom-proprietary PC applications to facilitate communication, research technical information, and schedule releases on different systems.
Perform physical maintenance tasks within the manufacturing facility.
Provide detailed written updates and documentation of activities.
Requirements:
Minimum of a high school diploma or equivalent; additional technical certifications or relevant coursework is a plus..
2+ years of experience as a field technician in the electrical or telecom industry
Upon hire, must be able to pass the client required Oracle SQL test
Basic to intermediate knowledge of TCP/IP networking, connected nodes, and Windows for servers.
Strong problem-solving skills with the ability to troubleshoot and resolve technical issues.
Excellent communication and collaboration skills, with the ability to interact with multiple stakeholders.
Experience with JIRA or similar issue-tracking tools is preferred.
Ability to work in a dynamic manufacturing environment, both independently and as part of a team.
Strong organizational skills and attention to detail.
Flexibility to work during non-production hours as needed.
Work on-site at a vendor location in Austin.
What We Offer
Health & Dental
401K Company Match 4%
Vacation, Sick Time & Holidays
Internal Mobility
Unlimited Development Opportunities
Professional Development Reimbursement Program
Team Outings
Who We Are
At Doota Industrial America, we foster a vibrant environment that nurtures creativity, collaboration, and professional growth. As part of our family, you will have access to resources and support that empowers you to excel. Our commitment to culture, integrity, and continuous improvement lies at the core of our mission, propelling us to transcend industry boundaries and make lasting, positive impacts on the world.
Embark on an exhilarating journey with Doota Industrial America, where we unite forward-thinking pioneers driven by a passion for innovation. We are expanding our dynamic teams with individuals eager to collaborate, build communities, and shape a brighter future together. Our doors are open to candidates from all walks of life, with diverse experiences, skill sets, and backgrounds, as we embrace the power of inclusion and diversity in our work culture.
Equal Opportunity Employer, are committed to creating a diverse and inclusive company culture and that your team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law, and it is the company's commitment to creating an inclusive workplace and how candidates can request reasonable accommodations.
$36k-64k yearly est. 5d ago
IT / AI Development Intern
Mira Safety 4.3
Information technology specialist job in Cedar Park, TX
IT / AI Development Intern - Remote
Commitment: 20 hours/week (flexible schedule to accommodate academic commitments
Duration: 16 Weeks Compensation: Unpaid, educational internship
Program Overview
This internship offers hands-on experience in full-stack development, AI integration, and e-commerce applications. You will contribute to projects such as AI-powered tools for customer engagement, sales intelligence dashboards, conversational support bots, and mobile/web applications for our online platforms operating on Shopify Plus.
Interns will collaborate closely with senior engineers, gaining exposure to modern tech stacks, agile workflows, and industry best practices. We do not expect you to have prior experience with all listed tools. You will receive guidance, code templates, and mentorship throughout the program. High-performing interns may be considered for a paid internship or junior position upon program completion, based on performance and business needs.
Participation in the program is designed to enhance your professional skills and is not contingent on academic credit, though such alignment is welcome.
Key Responsibilities
Assist in developing and enhancing e-commerce platforms using Shopify Liquid, Petite Vue, TailwindCSS, and Vite.
Support integration of AI-powered features using APIs and prompt engineering.
Contribute to REST API development and third-party API integrations.
Help with database tasks including CRUD operations, indexing, and authentication in PostgreSQL/Supabase.
Participate in creating data dashboards and analytics tools.
Test and debug features using automated testing tools.
Follow secure coding practices and version control workflows.
Nice to Have / Preferred Skills (training and mentorship provided) Web & App Development
JavaScript (ES6+) and a modern UI framework (Vue 3/Nuxt 3 or React/Next.js)
Node.js with Fastify or Express
Shopify Liquid theme development
React Native (Expo) for mobile development
Data & APIs
REST API design and integration
PostgreSQL/Supabase (CRUD, indexing, auth)
JSON/CSV data parsing
GA4 or Shopify data exports
AI & Advanced Features
Prompt engineering and AI API integration
PDF parsing/generation
Retrieval-Augmented Generation (RAG) concepts
Embedding strategies and vector databases (pgvector)
Tools & Infrastructure
Redis (caching, sessions)
Vercel Edge Functions / Supabase Edge Functions
Docker for local development
CI/CD workflows with automated testing
Playwright, Vitest, or Jest for testing
Specialized / Project-Specific
Map rendering (Leaflet, Mapbox)
Cron jobs and data diffing
Environment secrets management and input sanitization
Feature flagging tools
Benefits for Interns
Real-world project experience through guided, hands-on development work.
Portfolio development by contributing to projects that can be showcased in professional presentations.
Recommendation letter upon successful completion of the internship program.
Career networking opportunities through collaboration with industry professionals.
Eligibility for an advanced paid internship after program completion, based on performance and business needs.
Learning & Mentorship
Completion of Harvard CS50's Introduction to Artificial Intelligence with Python valued at $299 (company-sponsored, certificate included).
Weekly mentorship sessions.
Guided onboarding with pre-built scaffolds, templates, and code examples.
Exposure to professional GitHub workflows, agile development, and real production systems.
Application Process
Submit Resume + Cover Letter specifying your area of interest.
Complete the Culture Index Survey.
Attend interviews with HR.
Program Deliverables
At least one major project contribution in your assigned department.
Internship Completion Report summarizing your learning and contributions.
$31k-42k yearly est. Auto-Apply 60d+ ago
IT Systems Administrator
Ping Identity 4.7
Information technology specialist job in Austin, TX
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
Join Our Team as a Systems Administrator
We're seeking a skilled and passionate Systems Administrator to join our global IT team. In this role, you'll play a critical part in safeguarding our information and systems while contributing to the development and implementation of our IT strategy. You'll be empowered to take ownership, lead initiatives, and contribute to our cutting-edge innovations from day one.
What You'll Do
In this role, you will safeguard our systems while contributing to IT strategy and innovation. Specifically, you will:
Unified Communications Management: Oversee the administration and optimization of enterprise telephony systems (VoIP), SIP trunking, and cloud-based communication platforms.
System Administration: Manage a diverse range of on-premise, server-based, and cloud applications, including Google Workspace and Slack.
Technical Support: Provide expert Tier 2 support for employees and partners, resolving complex IT and communication issues.
Security Collaboration: Work with the Enterprise Security team to remediate threats using tools like CrowdStrike and OPSWAT7.
Infrastructure Liaison: Prioritize and escalate tickets to specialized teams like Infrastructure and DevOps when necessary.
Lifecycle Management: Research, procure, and maintain both IT hardware and telephony equipment.
What You Bring
We are looking for a candidate who combines traditional systems administration with deep telecommunications expertise.
Essential Expertise:
Telephony & VoIP: Proven experience managing enterprise-grade phone systems (e.g., Zoom Phone, Cisco UCM, or RingCentral) and understanding of SIP/RTP protocols.
Operating Systems: Strong administration skills in mac OS and Windows OS.
Hardware: Troubleshooting experience with Apple/Windows devices and telephony hardware (headsets, desk phones, conference room kits).
MDM Tools: Proficiency with MDMs JAMF, Intune and/or Fleet.
SaaS & Security: Hands-on experience with Google Workspace, Slack, Active Directory, and security tools like CrowdStrike13.
Desirable Skills:
Communication Automation: Familiarity with Tines, APIs, or BetterCloud for automating communication workflows.
Identity & Access Management (IAM): Knowledge of IAM, SSO, MFA, Saml, OIDC, OAUTH.
Linux: Experience with Ubuntu administration.
Certifications: Relevant certifications such as Network+, Apple certifications, or VoIP-specific credentials.
Education: AS/BS in IT, Computer Science, or equivalent work experience.
Salary Range: $104,500-$120,000
In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.
Here are just a few of the things that make Ping special:
A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives
Our Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
$104.5k-120k yearly Auto-Apply 9d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology specialist job in Austin, TX
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-46k yearly est. 39d ago
Learn more about information technology specialist jobs
How much does an information technology specialist earn in Georgetown, TX?
The average information technology specialist in Georgetown, TX earns between $53,000 and $110,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.
Average information technology specialist salary in Georgetown, TX
$76,000
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