Information technology specialist jobs in Kendall West, FL

SCOPE AND ORGANIZATIONAL IMPACT Our Construction Technologies Specialist position works to standardize field workflows and drives adoption of construction management platforms across projects. They bring deep knowledge of construction management processes from project setup through document control, RFIs and submittals, quality and safety routines, schedule handoffs, change management, and closeout. Working closely with Operations, the Lead Specialist position translates jobsite realities into clear, scalable practices, coordinates rollouts and training, and keeps feedback loops open so standards stay practical. They mentor others, support change in the field, and ensure technology use strengthens safety, quality, schedule, and cost outcomes. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Define and maintain SOPs, checklists, and standardized workflows that work on jobsites Lead end-to-end implementation efforts for new or changed workflows, including planning, site readiness, pilot design, cutover playbooks, and go-live support Travel to project sites to observe current processes, coach teams, capture pain points, and share best practices Run change impact reviews with Operations and Shared Services and align roles and responsibilities across teams Plan and deliver training and communications for new or changed workflows Partner with team members to shape configurations, forms, logs, dashboards, and reports that match operational needs Track adoption and data quality with straightforward KPIs; drive corrective actions with project leadership and report results Surface system limitations and translate field needs into clear vendor enhancement requests and help influence product roadmaps Coordinate with vendors on release timing, feature fit, and known issues; validate fixes and communicate impacts to project teams Lead cross-functional working sessions to resolve cross-project process issues and improve handoffs Support evaluations and pilots of new tools and features with clear goals, test scripts, and success criteria; recommend go/no-go Act as an escalation point for process questions and adoption blockers; route technical issues to the right teams and follow through to closure Mentor team members and project champions to build onsite capability and sustain standards over time Perform other duties as assigned EDUCATION AND WORK EXPERIENCE Minimum bachelor's degree in the field of Construction Management, Engineering, Business or a related field (or equivalent experience) 6+ years in construction operations with strong project team exposure Demonstrated experience with construction management platforms (e.g., Procore) Proven experience with prevalent ERP platforms (e.g. CMiC, Oracle, Sage 300) is a plus Expertise with field workflows, including document management, RFIs, submittals, quality, safety, and scheduling Demonstrated experience with cost control processes related to construction, such as management of contracts, budgets, change orders, etc. Proven record of creating SOPs, running trainings, and leading adoption across multiple implementation initiatives Strong interpersonal and coaching skills; experience managing cross-functional stakeholders Proven ability to translate business and user needs into scalable, platform-based solutions Ability to lead change management efforts and facilitate field adoption of new technologies Excellent written and verbal communication skills, with the ability to train and influence diverse project teams Problem-solving skills and an innovative mindset for improving business processes and technology utilization Bilingual (English/Spanish) preferred

Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision. We encourage you to view and apply directly at edfed.org/careers Duties & Responsibilities: Perform the duties and responsibilities of the IT Support Specialist II. Deploy computer images, applications, and updates to all workstations. Assist in the administration of network devices, VLANS, and configurations. Troubleshoot advanced issues with Windows PCs and internet connections. Mentor lower-level Helpdesk/IT technicians. Work on assigned projects. Skills: Creating and administering Group Policy Objects Experience in the Microsoft 365 ecosystem Experience in enterprise-level imaging processes (preparing computers for imaging and deployment) Experience with hardware inventory management systems Mobile Device Management Requirements: Associate's degree or equivalent combination 5 years of related work experience Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned. The following are some benefits offered to employees: Paid Holiday Paid Birthday Paid Sick and Personal Days Paid Vacation Retirement/401K with matching contributions Medical, Dental and Vision Insurance Life Insurance and Long Term Disability Tuition reimbursement for Undergraduate and Graduate courses Various Incentive Programs Career opportunities About Us: As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.

Full-time Ft. Lauderdale, FL Responsibilities You will proactively design, develop and code solutions in according to development best practices and current development technologies Enhance, optimize and expand current installations to meet new business challenges Systems documentation and knowledge base management for support efficiencies Provide T24 BAU Support to the Business Teams. Monitor Ticketing Systems and proactively resolves any reported issues. Ability to work and co-ordinate with other Teams and Vendors. Release Management support, deploying T24 packages to Test and Production environments. Qualifications Required IT skills Bachelor's degree in Computer Science, Information Technology, or related field At least 2 years' experience in IT Development and/or Support. Familiarity with Python programming Understanding of cloud computing concepts, preferably AWS Knowledge of version control systems (e.g., Git) Strong problem-solving skills and eagerness to learn Good communication skills and ability to work in a team environment Good working knowledge of UNIX/LINUX OS and Oracle Database. Beneficial IT skills Experience working with T24 Core Banking Application. Basic understanding of financial services or banking industry concepts Familiarity with Agile development methodologies Experience in some of the following technologies would be beneficial: Java, MQ, and JBOSS Personal skills We are looking for ambitious individuals that are keen to develop their technical skills in a dynamic environment Strong interpersonal communication skills and the ability to deal effectively in a team environment The candidate must be able to present diagnostic, troubleshooting steps and conclusions to a varied audience Someone proactive, that can work autonomously and take ownership of their tasks. Collaborate with other developers in the construction of software - strong ability to partner with and team with colleagues Provide mentoring and guidance to junior team members

This is a 6 month temp to Perm The onsite Warehouse IT Service Support II role is essential for delivering high-quality IT support to users, Key Responsibilities: Provide comprehensive hardware support for RF scanners, printers (document centers, group LaserJet, and label printers), PCs, video conferencing systems, mobile devices, and tablets as well as networking, messaging, security, and mobility platforms Handle user access requests and issues Support internal systems and applications This role demands a proactive approach to problem-solving and a commitment to maintaining the highest standards of IT service delivery. Essential Duties & Functions Job requires worker to be on-site being dependable and reliable. Travel to other locations within a 2-hour driving radius for support and project purposes, when remote assistance is not feasible. Identify, troubleshoot, and resolve hardware issues, user access problems, and internal application or networking issues before escalation. Manage assigned tickets through ServiceNow, creating and documenting all activities in the internal ticketing system, and updating the status to reinforce service level agreements. Coordinate the on-site computing equipment inventory with active knowledge of device usage and purposes. Develop partnerships with Operations to understand the business activities, both current and future, to advise on and contribute to the enhancement of technology best practices. Respond to IT service phone calls, emails, and IMs promptly. Adhere to IT policies and processes, following best practices in technical support and customer service, and provide training to end users when required. Perform other duties as assigned. Knowledge, Skills, and Abilities Technical Proficiency: Knowledge and hands-on experience with a variety of hardware devices, including RF scanners, printers (document centers, group LaserJet, and label printers), PCs, video conferencing systems, mobile devices, and tablets as well as networking, messaging, security, and mobility platforms. Operating Systems: Proficient in both Windows and Linux operating systems. Communication Skills: Strong communication skills, both written and verbal, with fluency in English. Strong customer service skills Solid skillset in planning, organization, analytical thinking, and problem-solving. Solid skillset in relationship building, taking ownership of tasks and projects, and effectively communicating technical ideas and concepts in a user-friendly manner. Problem-Solving Abilities: Proactive approach to solving technical problems, conducting efficient research, and adapting to rapidly changing environments and priorities. Teamwork and Independence: Ability to determine and prioritize when to work independently or within a cooperative team environment, helping to accomplish shared goals. Physical Demands While performing the duties of this role, the employee is frequently required to use their hands to handle or feel objects, tools, or controls, and to talk and hear. The role necessitates standing, walking, reaching with hands and arms, as well as stooping, kneeling, crouching, or crawling. The employee must possess the ability to lift and/or move objects weighing up to 50 pounds. Specific vision requirements for this job include close vision, distance vision, and peripheral vision. The noise level in the warehouse environment can be loud, and quiet in other settings. Qualifications & Requirements Education (preferred but not mandatory): Associate's, bachelor's degree in computer science or a related field, or technical diplomas or certifications. 3 to 4 years of experience in a warehouse environment, executing most, if not all, of the essential duties and functions listed, and possessing the requisite knowledge, skills, and abilities necessary for the job, including the physical requirements. Mandatory use of safety shoes.

ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization. Why Join Us? We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive. Company Benefits: Comprehensive health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for professional development and growth Responsibilities include: Business Systems & CMiC Support Provide hands-on support for CMiC users across enterprise and field teams. Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance. Manage user accounts, security settings, and system access for CMiC and other business systems. Assist with CMiC configurations, module updates, and troubleshooting. Ensure data integrity and accuracy within CMiC for reporting and operations. Serve as the primary point of contact for CMiC-related issues and escalate when needed. Help field teams troubleshoot CMiC mobile and on-site system access issues. Support business units in leveraging CMiC for project tracking, cost management, and reporting. Assist in testing, updating, and rolling out new CMiC features or system upgrades. Work closely with IT, finance, and operations teams to support business system needs. Coordinate with CMiC support and vendors to troubleshoot and resolve system issues. Major incident management and companywide communication. Training, Onboarding, and Learning Enablement Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems. Design, build, and maintain a clear, structured training curriculum, including role-based learning paths. Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees. Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities. Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning. Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness. Support change management efforts by preparing users for system updates, new functionality, and process improvements. Measure training effectiveness and continuously refine content to improve outcomes and adoption. Qualifications Education: Bachelor's degree in Information Systems, Business, or a related field. Experience: 2-4 years of experience in business systems support, IT support, or technical training. Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees. Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules. Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion). Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences. Experience developing user guides, job aids, knowledge bases, and self-service learning resources. Hands-on experience with CMiC highly preferred. Experience troubleshooting ERP systems, business applications, and integrations. Strong problem-solving skills, attention to detail, and a continuous improvement mindset. Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups. Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus). The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technical support by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization. Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status. **Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.

We are seeking an experienced Desktop Support Specialist with a minimum of 3 years of hands-on experience in desktop support, system migration, and implementation projects. The ideal candidate will have strong troubleshooting skills, excellent communication, and a proactive approach to end-user support. This role requires working closely with IT teams to support and maintain the computing environment and participate in desktop-related projects. Key Responsibilities: Provide Tier 1 and Tier 2 support for desktop, laptop, mobile device, and peripheral issues. Troubleshoot and resolve hardware, software, and networking issues for end-users in a timely manner. Perform PC deployments, upgrades, imaging, and migrations (e.g., Windows 10/11, Office 365). Support system implementations and rollouts, including setup, configuration, and validation of devices and applications. Assist with Active Directory administration, including password resets, group policies, and user provisioning. Maintain inventory of equipment and manage asset lifecycle (procurement, deployment, retirement). Collaborate with teams on migration projects such as email migrations, system upgrades, or cloud-based service transitions. Document support issues and resolutions using service desk tools (e.g., ServiceNow, Jira, or similar). Provide remote and on-site support to ensure continuity of services. Train users and create user guides or support documentation as needed. Required Qualifications: Minimum of 3 years of experience in a desktop support or IT technician role. Proven experience with desktop migration and deployment projects. Strong working knowledge of Windows OS (10/11), Microsoft Office Suite, and Office 365. Hands-on experience with device imaging, scripting (PowerShell is a plus), and troubleshooting. Experience supporting Active Directory, DNS/DHCP, and remote desktop tools. Familiarity with ITIL processes and ticketing systems like ServiceNow or similar platforms. Excellent problem-solving and customer service skills. Ability to work independently and prioritize tasks in a dynamic environment.

JOB SUMMARY: Provide technical and administrative support for the deployment team. Test and specifications of new technology, installation of new software, monitoring deployment methodologies and administering and monitoring the deployment queue for shoreside support. DUTIES & RESPONSIBILITIES: Monitor deployment queue and update priorities as needed. Develop and maintain processes that can help streamline the department and improve efficiency. Review, analyze and streamline both administrative and technical processes. Assist with analyzing and resolving any issues of computers not receiving the monthly critical patches in order to make sure all computers are within compliance meeting SOX standards and procedures as well as IT Security boundaries. Create and use Service Now reports to help monitor the department queues. Work with vendor support contacts to resolve technical problems with desktop computing equipment and software and develop mitigation techniques to apply resolutions when found. Provide 24/7 support to team members from various time zones and work sites, as necessary. Continuously evaluate technology to recommend and implement technology upgrades inclusive of hardware (CPU, memory, hard drive, network card, etc) and operating system to adjust to the changing needs of the user community. Develop testing schema to validate new technology choices and deployment scenarios. Work with numerous computer platforms in a multi-layered client server environment. Support Apple (MAC) and MS Windows OS, hardware and software applications specific to enterprise applications. Perform other job-related functions as assigned. QUALIFICATIONS DEGREE TYPE: Associate's Degree FIELD(S) OF STUDY: Computer Science or Management Information Systems EXPERIENCE: Minimum 2 years of experience troubleshooting hardware or providing desktop support. Experience using Service Now preferred. COMPETENCIES/SKILLS: Knowledge of mobile, desktop and laptop hardware and software including Windows (all versions), Linux, MAC OS X, Android, IOS, and common enterprise applications including Microsoft Office, diverse browsers, hardware drivers, and connectivity. Extensive knowledge in troubleshooting and able to identify options for potential solutions. Ability to conduct research into issues and products independently as required without pervasive supervision. Excellent written and oral communication skills to work with users at all levels in the organization. Strong customer-service orientation. Basic Windows scripting skills and advanced Microsoft Office Suite set-up and troubleshooting skills recommended. Ability to work well in a team-based environment as well as working independently. Good organizational skills to prioritize multiple tasks and demonstrated problem-solving skills. Ability to provide support after hours for emergency situations when necessary.

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. This role will support activities such as process documentation, compliance monitoring, audit preparation, and participation in IT-related projects. Key Responsibilities: Assist in updating and organizing IT policies and procedures. Support the collection and preparation of evidence for internal and external audits. Contribute to monitoring performance and compliance indicators. Participate in reviewing vendor contracts and governance controls. Assist in continuous improvement initiatives and IT projects. Provide support in IT projects, including planning, documentation, and follow-up on deliverables. Requirements: Currently pursuing a degree in Business, Information Systems, Computer Science, or related fields Microsoft Office (Excel, PowerPoint) Strong organizational skills and attention to detail Good written and verbal communication Proactive and quick learner Languages: Portuguese and English Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.

WORK OBJECTIVE: Perfroms technical work for desktop operating systems, business applications, printing systems, networking systems, and end users of the Broward County Clerk of Courts (BCCOC) office automation systems. Work is performed under general supervision with moderate latitude in the use of initiative. Position exercises some independent judgment in accordance with defined policies, procedures, and techniques. ESSENTIAL FUNCTIONS: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within the classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Perform troubleshooting, installation and configuration of software/hardware within the standards set by the BCCOC Document end user issues and steps to replicate issues that come through the support desk Respond, resolve, or escalate service issues created in the ticketing system Assist in monitoring the status of service outages and remediation of issues Provides network assistance and some asset and server management support Analyzes, identifies, and documents office automation solutions; responds to, tracks, monitors, and maintains records of all support requests acquired via established organizational tools and procedures Identifies, researches, and resolves technical problems/projects presented through support tickets and requests Repairs, replaces, and installs software, hardware, and PC peripherals Coordinates office automation projects; plans and schedules the implementation of systems and programs Provides guidance on data processing and office automation applications to end users Contacts hardware and software vendors regarding purchase and maintenance warranty functions Assists in the training of end users and developing training documentation, as assigned Supervision: None MINIMUM QUALIFICATIONS: High school diploma or GED required; supplemented by two (2) years of experience delivering technical customer service for office automation systems; or an equivalent combination of education, certification, training, and/or experience. Technology or Software: Microsoft Windows Operating Systems Microsoft Office Applications Microsoft Active Directory IP addressing, DHCP, DNS, VPN, Microsoft Windows Printing, Registry, Logs, & Monitoring Must have a valid Florida Driver's License and proof of auto insurance. PREFERRED QUALIFICATIONS: Completion of two (2) years of college level course work in computer science, information systems, business administration and two (2) years of analytical, technical, and customer service experience in office automation systems. KNOWLEDGE, SKILLS, AND ABILITIES: Support technical issues relating to Microsoft Windows, Windows Server, and Active Directory A solid understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, Active Directory users and permissions. Knowledge of systems integration, Active Directory design and management, operating systems installation and support, Microsoft application software and how to effectively implement. General applicant troubleshooting in a Windows environment required Proficiency with laptop, desktop, and peripheral hardware troubleshooting required Ability to analyze complex problems and move them to resolution. Performs basic administrative and security tasks for variety of applications, software, including but not limit to: Active Directory, Duo Security (MFA), Office 365 Applications, VPN, and Networking, OS Deployment Tools, iOS Good communication skills; including oral and written communication, timely response and feedback, with ongoing updates to management and team members. Goal oriented and a demonstrated ability to continually prioritize tasks, and work under pressure with sensitivity to deadlines. Must have strong customer service skills. Must have excellent documentation and writing skills Enforce corporate information security and IT policies. Knowledge of general computing, networking, software, and hardware concepts Skill in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department and organization specific software and to learn and become proficient in the use of other specialized software as may be required Skill in using mathematics to solve problems Ability to clearly communicate and understand information in English, both orally and in writing Ability to follow oral and written instructions Ability to use reasoning skills that minimize duplication of efforts, including but not limited to comparing, classifying, analyzing and coordinating Ability to visually inspect and manipulate small computer components and assess PC problems and provide potential solutions and/or recommendations Ability to learn modern office system equipment, including, but not limited to, the installation and service of hardware and software such as file servers, PC's, printers, and operating systems Ability to learn methods of analysis of business office requirements for the application of current and state-of-the art office system technology Ability to learn PC hardware/software configurations for stand-alone and LAN workstations, including operating systems, communications requirements (main frame needs, etc.), and other support software packages Ability to establish and maintain effective working relationships with those contacted in the course of work regardless of race, religion, age, sex, disability, political affiliation, sexual orientation, and diverse cultural and linguistic backgrounds Ability to regularly attend work and arrive punctually for designated work schedule PHYSICAL REQUIREMENTS: Depending on functional area of assignment, tasks involve the ability to exert heavy physical effort usually involving lifting, carrying, pushing and/or pulling of objects and materials of heavy weight (up to 50 pounds). Involves some climbing, balancing, stooping, kneeling, crouching, crawling, walking, or standing. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. ENVIRONMENTAL REQUIREMENTS: Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances. SENSORY REQUIREMENTS: Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing.

MTNSat Holdings LLC (“MTN”) MTN is redefining global connectivity. We deliver high-performance satellite, wireless, and hybrid communications that keep government, defense, aviation, maritime, and enterprise customers connected in the world's most challenging environments. From secure government networks to mission-critical commercial operations, our technology powers real-time connectivity where it matters most. Benefits We offer a competitive and comprehensive benefits package, including: Medical, dental, and vision insurance 401(k) plan with company match Paid time off, sick leave, and company holidays Life and disability insurance Employee assistance programs Summary The Support Technician L1 serves as the primary point of contact for customer-facing technical support. This role is responsible for monitoring and maintaining network performance, diagnosing and troubleshooting technical issues, and providing first-level support for customers across multiple channels, including phone, email, and chat. The technician will work closely with internal operations teams to ensure network stability and execute necessary adjustments for optimal performance. While the primary focus is on troubleshooting issues within OSI layers 1-3, the role may extend to higher layers as needed. Key Duties and Responsibilities Perform proactive network monitoring and provide real-time reporting of RF and IP network issues (Layer 1 & 2) to ensure optimal service performance. Respond professionally and efficiently to customer inquiries via phone, email, and chat. Maintain a high level of professionalism, tact, and customer service when interacting with clients across different channels. Conduct remote diagnostics and generate reports related to service quality and system performance. Troubleshoot connectivity and IP network issues, escalating complex problems as necessary. Provide technical support and guidance to customers and field engineers. Collaborate with internal teams to resolve issues and enhance the overall customer experience. Maintain accurate records of customer interactions, technical issues, and solutions provided. Perform additional duties as assigned to support the company's operational objectives. Qualifications & Experience: Bachelor's degree or diploma in Computer Science, Electronics, Information Technology, or a related field. Fluency in English is required; bilingual proficiency is an advantage. Experience with Microsoft Excel and Outlook for reporting and communication. Previous experience in a contact center or technical support role is highly desirable. Industry certifications such as CCNA or other IP-related certifications are beneficial. A background in technical support, IT, or telecommunications is preferred. Key Skills & Competencies: Strong foundation in electronics, computer systems, and networking. Excellent communication and customer service skills. Strong analytical and problem-solving abilities with a creative approach to troubleshooting. Ability to work effectively both independently and within a team-oriented environment. Keen attention to detail and a proactive mindset toward issue resolution. Additional Information: This role may require extended work hours as needed to support global operations. Candidates must be legally authorized to work in country. Only shortlisted candidates will be contacted for further consideration.

We're looking for a proactive and innovative Senior Business Analyst to help advance the firm's expanding artificial intelligence strategy. This position partners directly with the Director of BPM and AI to understand business needs, evaluate and recommend AI-driven solutions, deliver training programs, and champion adoption efforts across the company. The ideal candidate will act as the key connector between business units and technical teams, ensuring AI initiatives are effective, scalable, and aligned with organizational objectives. Primary Responsibilities Collaborate with leadership to identify and prioritize opportunities to apply AI across systems and business processes. Coordinate with internal teams to embed AI solutions into day-to-day workflows and assess third-party offerings for potential integration. Create and facilitate AI and Generative AI learning sessions to help employees effectively use emerging tools. Lead hands-on workshops and Q&A sessions to encourage company-wide adoption and confidence in AI capabilities. Build and present demonstrations, mock datasets, and sample scenarios to showcase AI use cases for senior executives and clients. Measure performance and business impact of AI initiatives through reporting and analytics, emphasizing value and return on investment. Produce clear documentation, user guides, and reference materials to promote consistent AI practices across departments. Manage and maintain an organized archive of AI-related resources, including project documentation, vendor reviews, and success stories. Qualifications Bachelor's degree in Business, Computer Science, Information Systems, or a related discipline. 2-4 years of experience in business analysis, data analytics, or technology implementation. Direct experience working with Generative AI tools and prompt development to address practical business challenges. Strong communication and presentation skills with the ability to simplify technical AI concepts for non-technical audiences. Proven ability to gather requirements and partner with developers or vendors to deliver impactful technology solutions.

Based in Hollywood, FL, Sintavia, LLC designs and additively manufactures critical components for the Aerospace, Defense, & Space industry. We are seeking a career-minded individual for the position of IT Operations Analyst, preferably someone who is looking for long-term growth and potential. In addition to the below, candidates must possess strong customer service skills, an eye for detail, and the ability to multi-task at a quick pace. Being a team player is a must! SUMMARY: Specializes by platform or application and is responsible for performing all operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals. DUTIES AND RESPONSIBILITIES: Analyze and provide solution to low complexity and routine computer issues Work together with vendors to aid repairs of hardware, i.e., printers, laptops, and desktops Responsible for the definition, design, implementation, and maintenance of support infrastructure for application solutions Oversee the Incident, Problem, and Change management processes Identify incident trends; recommend and implement improvements to reduce volume Prepare SOP (Standard Operating Procedures) for the daily maintenance of applications and underlying systems Keep Operations team up to date with new implementations and technologies Establish clear communication channels for feedback from customers, peers, and cross functional teams Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions Make certain that technology solutions adhere to quality standards Collaborate with the project teams to review or inspect work to guarantee their quality Assist in other tasks as required QUALIFICATIONS: Bachelor's degree (B.A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience. Demonstrated ability to balance department efficiency and service excellence. Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively. Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers. Demonstrated ability to work well with cross-functional groups. Self-motivated, able to multi-task, and detail oriented. Strong organizational, analytical, problem-solving and decision-making skills. Able to maintain a professional demeanor and a polished professional appearance. Background checks will be completed on all candidates considered for hire. REQUIREMENTS: Working knowledge of systems architectural concepts and methodologies; infrastructure platforms and their application; business processes, process analysis/management, and IT requirements and IT managed services It is also important that they can manage Critical Incident and Change Management SLA's with Service Provider, and can also manage and implement process improvements in NOC/SOC (network/security operation center) Working knowledge of networking; can write Technical Specs and provide Level1 application Support (Client/Server) Must have the required technical skills to identify system problems, as well as seek out ways to improve processes Must be able to learn procedures quickly and be a team player Easily adapt to new organizations / technical environments Ability to handle and prioritize multiple tasks Project management on small to medium projects Must be able to perform a variety of routine tasks and demonstrate a good working knowledge of equipment, procedures and working with common hand tools PHYSICAL DEMANDS AND WORK ENVIRONMENT: Frequently required to sit, walk, stand, bend, stoop, kneel or crawl Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Frequently required to lift/push/carry items up to 50 pounds Work on Specialized equipment WHY SINTAVIA: We offer a comprehensive compensation and benefits package and the tools you will need to be successful, including: Medical, dental, and vision plans after 30 days Paid PTO and holiday Paid life and long-term disability insurance 401(K) retirement plan and matching program We provide a safe, fun, exciting and collaborative workplace, where growth and advancement opportunities abound. Sintavia is an equal opportunity employer and a drug free workplace. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Technical Support Engineer provides technical assistance for both application support and desktop administration. This role requires troubleshooting software and hardware issues, managing IT assets, and ensuring smooth system operations while addressing customer inquiries across multiple support channels. Responsibilities: Application Support: • Document and respond to customer inquiries via phone, and email. • Troubleshoot and resolve application-related issues, assisting users in software setup, and configuration. • Maintain detailed records of software performance and recommend improvements to enhance efficiency. • Collaborate with engineers and senior IT staff to address complex technical problems. • Monitors individual performance objectives, meets standards, and assures customer satisfaction goals are met. IT Systems Support: • Act as the primary contact for hardware/software/network issues across the organization. • Assist the Senior System Administrator with IT requests and system upgrades. • Install, configure, and update desktop software and hardware. • Manage IT assets, including device setup, storage, disposal, and troubleshooting. • Ensure security compliance, performing BIOS/firmware checks and monitoring IT infrastructure. • Oversee Mobile Device Management (MDM), managing device enrollment, compliance, and troubleshooting. • Administer Multi-Factor Authentication (MFA), assisting users and securing authentication processes. • Deploy and manage Trend Micro security solutions, ensuring system security and policy compliance. • Serve as a secondary point of contact for Rapid7 Immediate Threat Response, monitoring vulnerabilities and coordinating security updates. • Regularly review Jira tasks, ensuring timely completion and quality assurance. • Create and maintain technical documentation for software, security policies, and IT procedures. • Continuously assess IT processes and propose innovative improvements. • Perform regular system checks, eg network drives. • Upgrade computers (eg RAM, storage). • Provide on-call support, including after-hours incident response (as needed) • Handle other IT-related responsibilities as assigned. Qualifications: • Bachelor's degree in computer science, IT, or related field (preferred). • Strong troubleshooting skills for software, hardware, and network issues. • Working knowledge of Windows/MacOS, Microsoft Office, and enterprise applications. • Experience with asset management, MDM, MFA, and cybersecurity tools. • Excellent communication skills, able to explain technical concepts to non-technical users. • Ability to multitask and prioritize in a fast-paced environment. Physical & Work Environment: • Ability to lift up to 50 pounds, access equipment in tight spaces. • Primarily office-based, with occasional travel for technical support. • May require evening/weekend work for system maintenance and upgrades.

Working Title: STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845 Pay Plan: State Attorneys JAC 21000845 Salary: $50,437.12 TO $94,034.88 Total Compensation Estimator Tool OFFICE OF THE STATE ATTORNEY KATHERINE FERNANDEZ RUNDLE ELEVENTH JUDICIAL CIRCUIT STATE ATTORNEY INTEROFFICE MEMORANDUM TO: EXTERNAL CANDIDATE FROM: PRIMROSE LAURIENT Senior HR Administrator DATE: October 24, 2025 RE: POSITION AVAILABLE Computer Programmer - Information Systems Location: E.R. Graham Building 1350 Northwest 12 Avenue Miami, Florida 33136 Position Overview: The Information Technology Specialist III is a computer programmer position which consists of specialties involving research, programming, analysis and improvement of workflow processes, statistical reporting "dashboards" and database maintenance. This position is exempt from the Fair Labor Standards Act (FLSA). The work schedule for this position is: 8:00 a.m. to 4:30 p.m. The Job Responsibilities are: * Developing and designing business management applications * Developing, designing, and maintaining websites * Developing and maintaining the SQL Server * Creating statistical reports and business intelligence dashboard * Performing other related duties as assigned The Minimum requirements are: * Two (2) years of experience in computer operations, systems analysis or programming * Working Knowledge of Microsoft Visual Studio (ASP.Net, Windows Forms, etc.) * Working knowledge of the development of business applications utilizing SQL databases The Preferred Qualifications and Skills are: * Associate of Science Degree in Computer Technology * Proficiency with the C#, VB.Net and XML programming languages * Proficiency with managing and maintaining Microsoft SQL Server (2012 or higher) * Proficient with Microsoft PowerBi and SSRS. * Proficiency developing web services, SOAP, XML * Experience researching, analyzing, and identifying cost effective automated solutions and software to improve organizational efficiencies * Familiarity with any version of Microsoft Access / VBA Specific Skills and Characteristics: The Successful Candidate must be able to: * Possess and demonstrate significant knowledge of computer programming * Possess and demonstrate excellent written and oral communication skills * Be detail-oriented, identify, analyze and solve problems independently and effectively under pressure to meet stringent deadlines * Manage multiple priorities simultaneously * Be team oriented * Be adaptable to change * Work effectively with all levels of staff and outside agencies Yearly Salary Range: $50,437.12 to $94,034.88 (Salary to commensurate with experience) To apply for this position, please complete and submit an application, and updated resume to: ********************. Applications can be downloaded from our website at: ***************** The State Attorney's Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without prior written or other notice. All information provided by applicants is subject to verification and background investigation. False statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Insurance benefits, vacation package and Florida Retirement System Pension benefits are offered with this position Internal and External Candidates will be considered Equal Employment Opportunity/Affirmative Action Employer If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at ************** on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

ESSENTIAL DUTIES AND RESPONSIBILITIES The key job duties of IT professionals typically include creating new computer systems, networks, and applications or finding software errors through troubleshooting. Many of them can be involved in various tasks depending on their roles and the company's needs. As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing, developing, and managing them. Everyday responsibilities can include: Identifying technical problems Deploying the appropriate IT solutions to solve problems. Designing computer-based systems or programs Identifying user needs with technology QUALIFICATIONS: An IT job can range from an IT support specialist, project manager, or software designer. Positions in this field cover a broad variety of roles that can vary depending on the company. An IT position generally involves managing and storing data using computers, software, databases, networks, and servers. As an IT professional, you may write programs, maintain networks, analyze systems, and provide technical support. EDUCATION / EXPERIENCE: Bachelor's degree in information technology, information systems, computer science or related field (graduate degree a plus). Minimum three years' experience overseeing IT teams and projects. Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems. Ability to manage and prioritize tasks and projects. Solid working knowledge of all relevant coding languages and security protocols. Excellent analytical and problem-solving skills. Experience implementing and managing Artificial Intelligence (AI). Team oriented. Bilingual in English and Spanish.

One of our clients located in Hialeah, FL is searching for a Junior Systems Administrator. The Junior Systems Administrator will be responsible for providing technical assistance and support related to computer systems, provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. PRIMARY RESPONSIBILITIES Provide technical assistance and support for incoming phone calls and help desk e-mails, assuring appropriate and timely response to these requests. Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues Configure and install infrastructure devices to include routers, switches and WiFi devices. Follow up with customers to ensure issue has been resolved. Monitor existing systems to ensure structural integrity Oversee the development and installation of new hardware and software Provide technical direction to User Base Implement security systems and redundant backups to maintain data safety Maintain Access Control Lists Install hardware and software tools and applying security measures to infrastructure devices. Make changes, upgrades and patches to infrastructure devices Develop and complete actions in system specifications, technical and logistical requirements and other disciplines Create and maintain technical documentation to insure efficient planning and execution Manage and document system configuration Qualifications Minimum Associate degree or related field Must have these certifications: A+, N+, CCNA Experience working with the Microsoft Windows PC platform and network experience Written/Verbal communication proficiency in the English language Some experience in the following is preferred: Active Directory, Exchange 2010 or Exchange 2013, Microsoft Office Suite, Terminal Servers Additional Information All your information will be kept confidential according to EEO guidelines.

Why you should join our winning Team! FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! The IT Junior Technician provides entry-level technical support to ensure the smooth operation of computer systems, software, and basic network services within the organization. This role assists users with troubleshooting hardware and software issues, supports the setup and maintenance of IT equipment, and escalates more complex problems to senior IT staff when necessary. The IT Junior Technician plays a key role in maintaining system reliability, delivering timely support, and developing technical skills through hands-on experience and guidance from the IT team. What you will be doing Maintains, and monitors the operation of the local area network. Handles all help desk requests. Maintains inventory database of all electronic equipment, parts and supplies. Assists with IT orientation for new and existing employees. Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems. Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation. Provides network support to end-users when necessary. Other duties as assigned. The ideal candidate for this position High school diploma preferred. 2-3 years of computer operation experience in a large end-user environment preferred. Strong technical knowledge of audio-visual equipment, network and PC operating systems. Strong technical knowledge of current hardware, protocols and standards. In-depth knowledge of applicable data privacy practices and laws. Excellent written, oral and interpersonal communication skills. Proven analytical, evaluative and problem-solving abilities. Must be flexible and able to work well independently and in a team environment. Must be able to work a flexible schedule to include nights, weekends and holidays. May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted. Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check. Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks. Benefits You Will Enjoy Part Time 401(k) - Traditional and Roth Retirement Plan 401(k) - Up to 4% Employer Match Onsite Employee Meal Discounts @ The Grill and Pizzelato Onsite Entertainment Discounts @ Stage 954 Free Access to Learning Management Platform for continuous Learning and Development Free Access to Financial Planning Resources through Amerant Bank Free Access to Exclusive Discounts & Perks Free Parking Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE

Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits! Responsibilities Under the direction of the Manager of IT, the incumbent is responsible for installing, maintaining and operating all IP and analog audio/visual equipment. Essential Job Functions: * The exhibit is conducted in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida for departmental policies and procedures. * Install, troubleshoot and optimize IP AV devices including Hardware and Software issues. * Troubleshoot network connectivity issues and install/re-install cable as necessary. * Provide basic network administration support including VLAN creation. * Provide assistance with the rollout of AV system hardware and software upgrades and patches as those requirements arise. * Liaise with, and provide training and support to, end users and staff on AV system operation and other technical AV issues. * Collaborate with the Business Analyst, System, and Network administrators to ensure efficient operation of the company's AV environment. * Assist in ensuring that customer requests via the ticketing system are managed to closure. * Troubleshoots malfunctions and/or audio & video shorts, when necessary, perform other duties as assigned. * Maintains all LCD, LED monitors and displays on the property. * Controls all volume levels and video content for the property, assists local entertainers with sound before and after their scheduled performance time when needed * Maintain a clean and organized work area as directed. * Perform administrative tasks as may be required by local and corporate policy. * Manage replacement spares through RMA programs to ensure maximum hardware availability and minimum down time related to maintenance issues. * Perform a variety of tasks as required by sister properties. * Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. * Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication. * Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. * Perform other duties as assigned. Qualifications Qualifications: * High School Diploma or equivalent required. An associate's degree in a computer-related discipline is preferred. * Minimum of two (2) years' experience in computer hardware support and maintenance or AV systems support and maintenance required. Equivalent technical training and certification may be considered. * Must possess or acquire A+, QYSY 0 and QSYS1 certification in the first 12 months of employment. * Experience with digital encoders, Direct TV, and digital audio equipment is a plus. * Technical knowledge of Windows OS is required. Knowledge of current protocols TCP/IP, WINS, DHCP and DNS required. * Preferred minimum of two (2) years' experience working with and troubleshooting AV related equipment (projectors, sound, TV's, lighting controls, exc.). * Experience installing, configuring and troubleshooting network AV devices. * Experience installing wall mounted TV's in a production environment. * Experience working with the basics of Cisco switches; the ability to configure a VLAN. * Well-developed written and verbal communication skills along with strong time management and interpersonal skills required. * Must possess a positive demeanor and work well in a team environment. * Must be proactive and have a desire to grow professionally, as well as have the ability to take a task from start to finish with planning, research, documentation, and follow-up. * Must have strong analytical and problem-solving abilities. * Willingness to work in stressful situations in front of multiple demanding customers. * A neat appearance and professional conduct are required.