Information technology specialist jobs in Norcross, GA - 1,482 jobs

TekStream Solutions is seeking a Laptop Configuration Technician with experience supporting customers with both Mac and Windows devices. This is an on-site, contract opportunity with a duration of 12 months. This team provides advanced technical support to end-users, creating knowledge documentation, and resolving issues with Windows and MacOS Computers. Job Responsibilities: Image and configure Mac and Windows devices, preparing them for delivery to staff on-campus or shipping them to a remote location Receive and perform diagnostics on returned devices for repair, diagnosis, or retirement based on business needs Monitor and respond to device configuration requests through IT Service Management system, fulfilling requests with excellent documentation and notification to end users Assist in organizing and staging laptops, chargers, adapters, documentation, and other necessary items in preparation for large-scale new hire classes of up to 70 individuals Qualifications: 5+ years Windows and Mac device configuration experience 5+ years experience supporting Mac and Windows endpoints Excellence in organizing workspace and tasks to ensure multiple devices can be configured in tandem, while limiting mis-configurations Ability to follow complex processes consistently, and provide effective feedback for challenges as they arise Certification (such as Apple, Microsoft, or CompTIA) preferred Interested and qualified candidates please apply here or send resume directly to **************************.

IT Procurement Analyst / Buyer / Operations Analyst Direct Client/ Local only Managed procurement of IT hardware including routers, switches, PCs, peripherals, and network equipment in alignment with enterprise purchasing policies. Created, tracked, and reconciled purchase requests, POs, and invoices using ServiceNow and Ariba, ensuring accuracy and on-time processing. Partnered with Finance, Supply Chain, IT Logistics, and external vendors to coordinate orders, resolve discrepancies, and support timely payments. Maintained detailed procurement trackers and financial reports using Excel and SharePoint for audit and leadership review. Assisted vendors with invoice validation and payment issue resolution, reducing delays and improving supplier relationships. Prepared and delivered status updates and presentations on procurement activity, risks, and timelines to internal stakeholders. Ensured compliance with procurement controls, approval workflows, and documentation standards. Demonstrated strong organizational skills while managing large volumes of concurrent purchasing requests under tight deadlines. Will wait for your response. Vishnu Singh Email : ****************** Phone : ************

DP World in Fairburn, GA is looking for a sharp, resourceful, and customer-focused Technical Support Specialist who's ready to be the go-to expert for all things tech. In this role, you'll be the front line of technical support, helping employees troubleshoot hardware, software, and system issues to keep our operation running at full speed. You'll diagnose problems, implement solutions, support system upgrades, and partner with teams across the site to ensure technology is working seamlessly every day. If you enjoy problem-solving, communicating with all levels of the business, and turning complex tech issues into smooth, simple solutions - this is your perfect fit. This is your chance to step into a critical role where your expertise keeps the workflow moving, empowers employees, and strengthens the entire operation. Bring your technical skills, your curiosity, and your drive - we're ready for you. About the Role How you will contribute * Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery. * Provide second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation. * Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the TSS team lead. * Participate in global support on-call rotation to support the various geographic syncreon plants and location and is also available during on call support. Answers the telephone when called and is able to connect to the syncreon network within 10 minutes of notification. * Monitors emails for alert notifications from the service desk and resolves or escalates these as required. * Provides change management support during the weekend when on call. * Participates, enforces, and follows syncreon's change, incident, and problem management processes and escalates, where required to the Service Desk following the predefined escalation procedure. * Adheres to syncreon's security process proactively identifying security issues and escalating these to the TSS team lead or appropriate manager as well as syncreon's purchasing processes ensuring that all IT equipment is properly tracked throughout the hardware lifecycle. * Provides onsite support for new site launches and server / network refreshes. * Other duties as assigned. Your Key Qualifications * A bachelor's in computer science or a combination of equivalent professional training and certifications, combined with a minimum of two years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted. * Solid attention to detail and the ability to create and document process and procedures. * Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community. * The ability to work within a very demanding environment and handling stress in a positive manner and maintain a high degree of confidentiality. * Excellent organizational and problem solving skills. * Ability to handle multiple tasks. * Strong written and verbal skills in English. * A strong understanding and working knowledge of desktop hardware, operating systems and software. * A good understanding of network systems and protocols as well as server hardware and operating systems. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Atlanta Job Segment: Technical Support, Logistics, Supply Chain, Network Engineer, Supply, Technology, Operations, Engineering

Job DescriptionSalary: Responsibilities: Provide Third Part Support Via Phone/Email/Text to Technicians in the Home Be available to receive phone calls all day. Assist in the repair of HA & CE product. Maintain training to improve product knowledge. Utilize tools to diagnose problems such as phone app to visually see what technician is looking at. Make decisions based on the best interests of customer & Hisense. Investigate field failure data & update R&D/Factory. Other duties as assigned. Qualifications: Associates or 2-year tech school degree 1-5 years hands on field repair of home appliance or TV products. Strong communication and interpersonal skills Knowledge of various software programs such as Windows, email, Word and Excel Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. Fortinet is growing and we are looking to hire Senior Technical Support Specialist for our Atlanta, GA location to troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE. As a Senior Technical Support Specialist, you will: * Troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE. * Collection, analysis and change recommendations of configuration information * Collection and analysis of customer system information * Recommend corrective actions based on analysis * Provide Customer education where needed due to gaps in networking, product knowledge etc. * Consultation of technical documentation, bulletins, and release notes for known problems * Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions * Follow up on technical cases including proper escalation and management of the case until case closure * Manage customer communications and expectations until the closure of each case, conduct and lead customer management meetings regarding escalation We Are Looking For: * Candidate with 3+ years of experience in a technical support or system administration role in a networking/security company or equivalent education * Deep understanding of OSI model, routing and switching in L2/L3 * Strong understanding of BGP, IPsec/ADVPN, SDWAN * Strong Understanding of Authentication protocols - LDAP, SAML, RADIUS, OAuth * Experience with security products - Firewalls, IDS/IPS, Antimalware * Deep working knowledge of operating systems - Windows, Mac, Linux * Strong troubleshooting and problem-solving skills * Previous call center experience. Supporting data networking products and/or security products is desirable * Strong communication skills, both written and verbal Educational Requirement: * Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion. Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe

High school Diploma or General Equivalency Diploma (GED) Four to nine (4-9) years of related experience in information systems. Under general direction, applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution. Applies specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction. Defines scope, plans and deliverables for assigned projects. Collects, identifies, defines and organizes detailed user and information technology requirements. Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Confirms and prioritizes project plans and deliverables with the customer. Participates in business and technical information technology solution implementations, upgrades, enhancement and conversions. Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems. Applies metrics to monitor performance and measure key project criteria. Prepares system documentation. Establishes and maintains security, integrity and business continuity controls and documents. Participates in special studies. Stays current on emerging tools, techniques and technologies. Assists information engineers on application of specialized knowledge to coding, testing, implementation and documentation projects. Valid DoD 8570: A+ Certification (could accept Network +, Security +, or CISSP). If expiration date of Certification is less than 60 days from hire date, must provide a CompTIA report showing candidate has at least 75% of required CE Units needed to renew cert on file with CompTIA. Qualifications A+ Certification (could accept Network +, Security +, or CISSP) Additional Information All your information will be kept confidential according to EEO guidelines.

The Office of the Inspector General is one of the best places to work in the Department of Justice and is one of the premier inspector general offices in federal government. The OIG's IT Division offers advanced and entry-level opportunities to Software Application Developers, Cloud and Network Engineers, Security Specialists, Project Managers and Customer Support Technicians. This posting is to fill a position on the IT Security team. Summary The Office of the Inspector General is one of the best places to work in the Department of Justice and is one of the premier inspector general offices in federal government. The OIG's IT Division offers advanced and entry-level opportunities to Software Application Developers, Cloud and Network Engineers, Security Specialists, Project Managers and Customer Support Technicians. This posting is to fill a position on the IT Security team. Overview Help Accepting applications Open & closing dates 01/06/2026 to 01/20/2026 This job will close when we have received 100 applications which may be sooner than the closing date. Learn more Salary $125,776 to - $197,200 per year Pay scale & grade GS 14 Locations 2 vacancies in the following locations: San Francisco, CA Washington, DC Atlanta, GA New York, NY Show morefewer locations (1) El Paso, TX Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Top Secret Drug test Yes Position sensitivity and risk Special-Sensitive (SS)/High Risk Trust determination process * Suitability/Fitness * National security Financial disclosure Yes Bargaining unit status No Announcement number Direct Hire-12857805-26-DAH Control number 853612800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Videos Duties Help If you are selected as an IT Cyber Security Specialist, your responsibilities would include, but would not be limited to: * Provides planning, analysis, implementation and maintenance of information systems to ensure the availability of security programs, policies, and procedures utilized within the OIG which enable the integrity and confidentiality of networks, systems and data to remain protected. * Develops and implements security policies and procedures for the OIG, and reports to the unit supervisor (ISSM) and the OIG's Chief Information Officer (CIO) on the performance of OIG security programs. * Interprets DOJ and government-wide information security guidance as means to establish security standards, policies that are appropriate for the OIG's systems and networks. * Identifies, implements, develops, and assess common IT security controls; develops and updates SSP, and coordinates with the Information System Owner, any changes to the IT system and assesses the security impact of those changes. * Serves as principal information assurance engineer on all matters involving the security of OIG systems; ensures systems are operated in accordance with current Department policies; prepares and disseminated OIG ITD-related security guidance. Oversees OIG network security reporting, oversight of development, implementation and evaluation of information system security program policy. Requirements Help Conditions of employment * You must be a U.S. Citizen or National. * You must be able to obtain and maintain a security clearance. * You must be registered for the Selective Service, if applicable. * You must successfully pass and are subject to random drug screenings. * You must meet all qualification requirements by the closing date of this announcement. * You may be subject to a probationary period. Qualifications DIRECT HIRE AUTHORITY: This position is being filled using 5 U.S.C., Section 3304 and 5 CFR Part 337, Subpart B, which is the OPM approved government-wide direct-hire authority. Basic Requirement * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the above competencies, a qualified candidate's application and resume must also demonstrate at least one year of specialized experience equivalent to the next lower grade level in the Federal service. Specialized Experience GS-14: To qualify for this position at the GS-14 grade level, you must have one year of specialized experience equivalent to the GS-13 grade level obtained in the public/private sector. (Specialized experience is paid or unpaid experience which has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position.) Examples of specialized experience include such duties as: * Lead ISSO security activities, develop and maintain SSPs, security controls, and authorization packages in compliance with FISMA and agency policy. * Oversee vulnerability management and incident response, coordinate with agency CERT/JSOC, implement patches, document POA&Ms, and drive timely remediation. * Conduct system certification and accreditation, review security documentation, assess risk, and advise leadership on system authorization and continued operation. Education There is no education requirement. Additional information DOJ EEO Statement/Policy: ************************************************* As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. Reasonable Accommodation (RA) Requests: This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the person listed on the announcement. The decision on granting reasonable accommodation will be on a case-by-case basis. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: ************ Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. You will be evaluated by a panel of subject matter experts through the following assessment process: Resume Review: Your resume will be reviewed to determine your technical qualifications. Interview: Applicants who pass the resume review may be invited to an interview with an interview panel and/or selecting official. Position qualifications will be evaluated for the following competencies: This is a Direct Hire Authority position. Veterans' preference and traditional rating and ranking of applicants do not apply to positions filled under this announcement. For more information on OPM's authorization of Direct Hire Authority, please visit ************************************************************************************************* To preview the application questionnaire, click the following link: ******************************************************** Probationary Information: As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period OR 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: * Your performance and conduct; * The needs and interests of the agency; * Whether your continued employment would advance organizational goals of the agency or the Government; and * Whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial periodyour employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help * Resume: A current resume showing relevant experience. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement- see USAJOBS for formatting requirements. Include relevant employment history as outlined below for each job: * Official position title( if Federal, include series/grade), * Employer name and contact information, * Start and end dates (for full consideration you must include month and year), * Indicate full-time or number of hours worked per week if part-time, and * A list of duties performed and accomplishments The resume should provide the minimum qualifications and relevant experience for the announced position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. * Schedule A documentation (if applicable) * DOJ welcomes and encourages applications from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Department. * CTAP/ICTAP documentation (if applicable) * Interagency Career Transition Assistance Plan (ICTAP): The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and (for scored examining) score 85 or better on established ranking criteria OR (for category rating criteria) rate equivalent to the Highly Qualified or better category using established category rating criteria. You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: ********************************** * The Career Transition Assistance Plan (CTAP): provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and (for scored examining) score 85 or better on established ranking criteria OR (for category rating criteria) rate equivalent to the Highly Qualified or better category using established category rating criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: ********************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Must be local to Metro Atlanta The following compliance item is REQUIRED at the time of resume submission. **Tax Clearance Letter** (Pls review compliance tab for instruction) Under general supervision, the ITS Trainer will work with end users and other personnel to coordinate testing and training for trainers on design and development of system initiatives, in support of our efforts to continually upgrade the skills and capabilities of end users and the Department of Revenue (DOR). Must be able to train on software applications or large-scale systems while also identifying areas of risk or for improvement on business processes. The incumbent must be able to build relationships with business resources across all divisions within the Dept. Must be able to facilitate meetings and work as a liaison between the business users and IT personnel on system changes. The incumbent must also be able to produce training or instructional videos and other training documents on system changes and upgrades. Specific duties include (but are not limited to): Facilitate meetings Administers training for end users and other trainers Consults with vendors or technical staff to validate functionality and workflow for preparation of instructional or training documentation for communications to end users Identify training needs based on new system functionalities and/or changes in workflow or business processes Produce instructional or training videos and documents for use in support of training Provides services such as scheduling of training, maintaining records, setting up/checking equipment Develop change management plans for transition to new or upgraded systems Documents business processes and create instructional documents for users of new or upgraded systems Track and report on system changes Entry Qualifications: High School Diploma or GED AND 3 years of experience providing educational, training or instructional services in functional area. (IT/IS, End User Support etc.) Essential Qualifications: Customer Service: Demonstrated ability to appropriately address internal & external customer issues while respecting business needs and in relations to maintenance of systems Accountability Results Orientation: Demonstrated ability to meet deadlines and manage team to achieve performance goals Judgment and Decision Making: Demonstrated ability to weigh the needs of the taxpayers and the department to decide the best course of action for all parties, under general supervision Teamwork and Cooperation: Demonstrated ability to promote the team atmosphere, be inclusive of all team members, and work well with co-workers & leadership Experience working with cross-functional teams in managing various initiatives, and bridging the gap between the business operations and technology teams Experience training on software applications or large-scale system implementations Demonstrated proficiency in MS Office - Word, Excel, PowerPoint, LMS365 and Visio. Experience using SharePoint or similar software for sharing documentation Experience testing and coordinating testing of new installations and system upgrades Experience producing training or instructional videos and documents Priority Consideration: Technical Writer certification Experience testing and coordinating testing of new installations and system upgrades Demonstrated proficiency in MS Office - Word, Excel, PowerPoint, and Visio. Experience developing adequate training or instructional materials for end users Experience using SharePoint or similar software for sharing documentation

Welcome! Interested in becoming a Ranger? Read more. At RangeWater, we look for people who show up and work together to achieve success and make positive impacts on the lives we touch and enrich the communities we serve, as people are at the heart of everything we do. As a Ranger, we encourage you to explore possibilities and solutions for your own career success story and apply the same enthusiasm to help RangeWater remain THE leader and powerful force in Multi-Family Real Estate. Our Team Members play a pivotal role in the success of the company's performance, and we look forward to witnessing your successful journey as a Ranger! Culture: Companies with a strong culture and a higher purpose perform better in the long run. Core Values (words to live by): People-focused, Collaboration, Integrity, Service, Results-driven, Experience-centric, and Innovation. What's in for you? Our leaders care about the well-being of all Rangers and recognize the importance of work-life balance. That's why we offer competitive paid time off and benefits. PTO/Benefits: · Two + Weeks of PTO · Paid Holidays · Medical, dental and vision insurance · 401(k) Enrollment Opportunity · Employer Paid Basic Life and Short-Term Disability · Paid Parental Leave for Birthing and Non-Birthing Parents (after 6 months) · Potential opportunity for savings in rent (property and ownership specific) · Cell Phone Allowance · And more! Job Description What does this role entail? The Systems Support Specialist Tier 2 will provide Level 2 Property Management software support to all of the site users for RangeWater Residential. This role will provide technical support to users, answer questions, and resolve problems for clients via telephone or from a remote location. This role requires the ability to multitask and must be organized. The person in this position will work closely with the other departments within RangeWater Residential including operations, accounting, and training. Essential Roles You Will Play: Respond promptly to customer inquiries through various channels, including email, phone, and chat. Provide clear and concise instructions to clients on using our property management systems. Diagnose and troubleshoot technical issues reported by clients and guide them through resolution. Develop and maintain a deep understanding of the features and functionality of our property management systems. Stay informed about updates, new features, and industry best practices to effectively assist clients. Create and update comprehensive support documentation, including FAQs and troubleshooting guides, to assist clients in finding solutions independently. Collaborate with the development and quality assurance teams to identify and escalate software bugs and issues promptly. Work towards timely resolution of client-reported problems, ensuring minimal disruption to their property management operations. Gather customer feedback and insights to share with the development team, contributing to continuous improvement of the software. Collaborate with other support team members to share knowledge and best Tier 2 Support Specialist practices. Provide feedback on recurring issues to help improve the software and enhance user experience. Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s) Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s) Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training programs and by accessing other sources of information and applies knowledge and practices to area(s) of responsibility. Qualifications Summary: To perform this job successfully, the requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Education and Experience: Education: High school diploma or equivalent (some college coursework preferred). Experience Preferred: Employment history that demonstrates the application and usage of a sales, marketing, and customer service background sufficient to resolve customer complaints and issues, complete financial and other reports and documents, increase sales revenues, and manage spending. Seasoned experience in multi-site property management and residential property operations, including all facets of managing the physical, operational, financial, and customer service performance of a wide variety of asset types under varying market conditions. Computer Skills: Demonstrated proficiency in Internet, word processing, spreadsheet, presentation, computer and web-based training software, and database management programs in order to complete required reports and employment documents. Licenses and Certificates Requirements: Licenses Current Valid Driver's License Physical Requirements: Weights Requirements: Must be able to push, pull, lift, carry, or maneuver weights up to twenty (20) pounds independently and fifty (50) pounds with assistance. Mobility Requirements:The employee is frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat. Intermittently required to sit and perform keyboard work. Travel Requirements: Routine local travel may be required to run business-related errands including but not limited to meetings and training. Non-local travel may be required for business-related responsibilities. Rangewater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Are you ready to make a meaningful impact by evaluating and enhancing risk management, operations, and governance processes? At Ciena, we are committed to innovation, collaboration, and excellence. We are seeking a talented IT Audit Specialist to join our Internal Audit team, where your expertise will contribute to shaping our control environment while supporting the Audit Committee and management. This role offers a dynamic blend of individual and team leadership responsibilities, with opportunities for domestic and international travel up to 10%. How You Will Contribute: * Plan, manage, and execute complex IT-related, Sarbanes-Oxley, and operational audit projects in alignment with the Institute of Internal Auditors (IIA) Professional Practices Framework. * Conduct or lead IT risk assessments, developing detailed audit programs and tests using industry-standard models such as COSO, NIST, COBIT, and ITIL. * Enhance audit testing techniques by leveraging artificial intelligence (AI), data analytics, and continuous monitoring/auditing tools. * Perform IT audits to ensure compliance with regulations, cybersecurity standards, policies, and procedures, while identifying opportunities for operational improvement. * Oversee audit engagements, ensuring timely execution, milestone achievement, and high-quality documentation of fieldwork. * Evaluate internal control environments, assessing the efficiency and effectiveness of IT processes and systems. * Draft concise, accurate, and fact-based audit reports, identifying deficiencies and recommending actionable improvements. * Collaborate across all organizational levels to secure management commitment for issue resolution and advise on risk and control evaluations for new or revised processes. The Must Haves: * Bachelor's degree in Information Systems, Computer Science, or a related discipline (MBA preferred). * 5-6 years of IT-related internal or external audit experience (Big 4 experience preferred). * In-depth knowledge of IT operations, networks, applications, cybersecurity, and Active Directory. * Proficiency in Sarbanes-Oxley IT General Computer Controls, COSO, ISO 27001, COBIT, NIST, and ITIL models. * Familiarity with data analytics, automation, and AI technologies for audit purposes. * Strong interpersonal, oral, and written communication skills combined with excellent analytical capabilities. * Professional certifications such as CISA, CISSP, CIA, CISM, or ISO 27001 audit experience preferred. Nice to Haves: * Familiarity with Oracle or similar ERP systems and Oracle/SQL databases. * Experience with audit tools like Onspring and AuditBoard. * Knowledge of cloud and outsourced vendor risks, controls, and audit approaches. * Vendor audit experience and understanding of AI testing techniques and tools. * Highly ethical, team-oriented, inquisitive, and logical with a self-directed problem-solving mindset. Pay Range: The annual pay range for this position is $81,600 - $120,000. #LI-SG Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Job DescriptionSalary: About EAE Group EAE Group is a powerhouse in global technologydelivering cutting-edge energy distribution systems, cable management solutions, lighting, automation, and industrial technologies since 1973. Operating in 30+ countries and growing fast, were expanding our U.S. presence and building a strong, future-ready team. If youre looking to make an impact at a global organization with a startup feel in the U.S., this is the place to do it. Position Summary Were searching for a high-energy IT Support Specialist who loves solving problems, helping people, and keeping systems running like clockwork. In this role, youll be the go-to tech expert for our U.S. operationssupporting users, optimizing equipment, and ensuring smooth day-to-day IT operations. Youll also collaborate closely with our talented global IT team in Turkey, gaining international exposure and expanding your technical reach. What Youll Do Deliver fast, friendly, and effective IT support to all U.S. team members. Install, configure, and troubleshoot laptops, desktops, printers, mobile devices, and peripherals. Keep our Microsoft 365 ecosystem humming Office 365, Teams, SharePoint, OneDrive, and more. Provide basic support for FortiGate firewalls, VPN connectivity, switches/routers, and Wi-Fi systems. Own our IT inventorytracking devices from registration to retirements and everything in between. Help drive cybersecurity awareness and support policy implementation. Collaborate seamlessly with our global IT and InfoSec teams to maintain standardized processes. Work with third-party vendors to resolve issues and deliver solutions quickly. Provide basic IT training and empower users to work smarter and safer. What You Bring Bachelors degree in a relevant field. 2+ years of hands-on IT support or helpdesk experience. Strong knowledge of Windows 10/11 and troubleshooting best practices. Experience working with Microsoft 365 and enterprise email environments. Solid foundational networking knowledge (TCP/IP, DNS, DHCP, VPN). Confident with hardware installation, setup, and repairs. Excellent English communication skills. A positive, proactive attitudesomeone who takes ownership, solves problems, and puts users first.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Members of our technical support team are responsible for handling calls and e-mail requests from customers seeking assistance with our Risk Management, Workers Comp , Property & Casualty insurance and other proprietary web-based applications. Our technical support analysts use their software and computer knowledge combined with their Risk Management and Workers Comp knowledge to provide timely and accurate solutions. We look for results-oriented people who have initiative, a good attitude, strong technical and analytical skills, the ability to learn quickly, a willingness to succeed, and who truly enjoy helping people. This position is with our Ebix Risk division based in Johns Creek, Georgia. No relocation package will be provided. Duties and Responsibilities The Technical Support Analyst will develop a strong understanding of Ebix's products to effectively troubleshoot issues and provide accurate solutions to our customers. Throughout the client engagement, the Technical Support Analyst will: * Receive, document, and resolve customer issues using the internal ticketing system. * Work to exceed customers' expectations and create a positive customer perception of the Ebix organization through timely responses, follow-through, and suitable solutions. * Serve as the sole point of contact for application issues that cannot be resolved during the first communication (call or e-mail). This may involve escalating the issue to the appropriate department, senior technician, or manager, and continued follow up until issue is resolved. * Communicate regularly with senior staff, management, or other departments to minimize production disruptions and ensure proper attention to unresolved issues. * Monitor servers and logs daily to proactively identify errors and/or work flow interruptions. Promptly fix issues or communicate to the appropriate department for correction. * Design and document plans for correction for use with future errors. * Implement WCIRS, set up new customers, and train customers on application. * Provide training and/or implementation assistance when required. * Identify potential sales and upgrade opportunities, make recommendations for solutions, and submit to our sales team. * Be familiar with all applications, including legacy applications, to ensure prompt support is available to all clients. * Perform other duties and special assignments as assigned. Requirements: Applicants must: * Time Management: o Handle multiple tasks simultaneously without compromising service o Deliver prompt and timely service o Escalate where appropriate to ensure timely resolution for clients * Analysis: o Review relevant information and probe for addtional information to evaluate and develop solutions o Isolate and solve problems quickly and methodically o Identify steps and design a plan necessary to resolve issues o Consider the costs and benefits of various solutions to determine the most appropriate solution for the individual client needs * Communication: o Employ active listening skills o Excellent verbal and written communication skills o Ability to communicate with all levels of an organization o Articulate issues, solutions, training, etc. for full client understanding * Technical: o Computer literate with proficient knowledge of the Microsoft Suite of products (Internet Explorer, Excel, Word, and PowerPoint) o Possess a basic understanding of relational databases and SQL o Learn new software quickly and easily * Administrative: o Be an independent self-starter with a strong sense of personal responsibility for customer satisfaction o Enjoy working in a fast-paced environment where multi-tasking is the norm o Ability to work independently or as part of a team o Be willing to travel if necessary Education Requirements: Bachelor's degree in technology, business, or a complementary discipline, preferred. Experience Recommended: Technical support and customer services experience a plus. Risk Management Software support experience. Workers Compensation EDI experience Basic understanding of Database and Queries Understanding of software development life cycle

Classic Collision is now hiring an IT Support Technician. The IT Support Technician will be responsible for imaging and reimaging laptops per unique specifications, testing all builds and peripheral equipment and arranging for delivery of equipment in a very fast paced and busy professional services environment. The IT Support Technician will also be responsible for answering, commenting, and replying to open tickets during downtime. Be a part of a rapidly growing company known for exceptional quality and impressive customer service in the collision industry. We offer competitive pay along with a complete benefits package Responds to user inquiries and diagnoses issues through effective communication. Manages a streamlined problem-solving process encompassing problem identification, research, isolation, resolution, and follow-up actions. Addresses intricate technical problems by conducting thorough research and providing effective solutions. Offers technical support via phone calls, emails, and user requests, ensuring prompt assistance. Records, monitors, and tracks issues meticulously to ensure timely and effective resolution. Provides advanced support to end users for PC, server, or mainframe applications and hardware. Collaborates with network services, software systems engineering, and applications development teams to restore services and identify core issues. Reproduces user problems to troubleshoot operational challenges successfully. Proposes system modifications to minimize user-related problems. Handles equipment returns onsite by conducting cleanup, testing, reimaging, and returning to inventory (Windows PCs). Performs onsite asset tagging and conducts inventory counts for existing stock (must be able to lift up to 50lbs without assistance). Contributes to knowledge management by creating articles. After resolving an incident, documents the process as a knowledge management article for future reference, stored in Remedy. May receive training for Critical Incident Response, Account Management, or Problem Management responsibilities. Qualifications for IT Tier 2 Support Technician (Hybrid): Education: High School Diploma or equivalent. Some college coursework is a plus. Experience: Minimum of 1 year of experience in a helpdesk or IT support role. Skills and Abilities: Strong technical expertise in IT support and troubleshooting. Excellent communication skills, both verbal and written. Proficient problem-solving abilities. Detail-oriented with a focus on issue tracking and documentation. Adept at collaborating with cross-functional teams. Competence in equipment management. Ability and willingness to travel as required for on-site support. These qualifications are essential for success in the IT Tier 1 Support Technician role Classic Collision welcomes diversity and is an EEO Employer.

Job Description Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities Install and set up PC hardware, peripherals, and classroom technology. Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, projectors, smart boards). Install, configure, and manage software according to specifications. Set up and maintain local networks, ensuring connectivity and functionality for school systems. Monitor and maintain network security, backups, and privacy protocols. Provide technical support and prompt troubleshooting for teachers, students, and staff. Assist with technology integration in classrooms and staff training on new systems or applications. Keep accurate records of repairs, system issues, and maintenance activities. Track and maintain hardware/software inventory and IT-related expenses. Recommend IT equipment purchases based on school needs. Requirements Basic knowledge of computer hardware, operating systems, and networks. Strong problem-solving skills and attention to detail. Calm, patient, and professional demeanor, with the ability to work well with children and educators. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a school setting. Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome). Background check and clearance required for working in an educational environment. CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required. Who We're Looking For: A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is committed to maintaining a safe and positive learning environment through technology support. Powered by JazzHR vv2Lf4nKxO

Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As a Help Desk Technician your main focus is to assist employees with technical support and troubleshooting for their computer hardware and software issues. You will also maintain user accounts, complete new computer set ups and install/configure/maintain different hardware (PC, tablet, phone, printer, etc) and software/operating systems. There will also be times where you will assist with network and service maintenance. Primary Responsibilities: Respond to end user requests via phone, email, ticketing system, or in person Installs, configures, and maintains hardware (PC, tablet, phone, printer, scanner, fax, copier, etc) Installs, configures, and maintains software and operating systems Administers workstation assets by tracking computer equipment and installed software End user training as required Create/Update/Delete user accounts Assists Network Administrator with network and server maintenance Monitors and maintains applications and hardware Monitors and maintain server and network backups Gather and respond to feedback from end user surveys Document procedures for IT and end users Document work orders and keep users up-to-date on their cases Generate reports on tickets, assets, accounts, etc. as required Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you should have a working knowledge of TCP/IP networks, PC's and their components, Active Directory, group policy, NTFS security, and common software applications. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work with minimal supervision is required for this position as well. Education/Experience: High school diploma or equivalent preferred. Required Qualifications/Skills: Excellent verbal and written communication skills for technical and non-technical audiences Excellent customer services skills Excellent technical problem solving skills and the ability to understand complex and abstract concepts A general knowledge of common software applications such as Word, Excel, PowerPoint, Outlook, Ghost, Symantec Endpoint Protection, etc. A good working knowledge of voice and data cables, jacks, and patch panels A good general knowledge of TCP/IP networks and basic services used such as DNS, DHCP, SMB, FTP, etc. Working knowledge of Active Directory, group policy, NTFS security Working knowledge of PC's and their components. Dell and Lenovo are most relevant, but knowledge of any other brand is acceptable. Ability to analyze problems and solve them through your own research and by drawing your own conclusions. Excellent judgement within given parameters. For example, when to recommend repairing a PC instead of replacing a PC. Ability to manage multiple tasks and establish priorities Ability to function effectively as a team member within IT as well as other areas of the organization. Ability to lift up to 60 lbs to a height of 4 ft regularly Ability to diagnose and repair software problems remotely Ability to work well under moderate pressure Good working knowledge of the Windows command line Ability to script installs and administrative tasks is preferred, but not required Must carry a cell phone during business hours and on-call rotations. Must be able to respond to calls in 30 minutes or less when on call, 24 hours per day. Must be able to travel 15% of the time to other branches in Georgia. (Albany, Augusta, Brunswick, Savannah, and Valdosta are the most distant branches) Attention to detail Preferred Qualifications/Skills: Bachelors' degree preferred, but not required Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Aufgaben About Us Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Job Overview This position will be responsible for providing technical leadership and guidance to the project, development and operation teams enabling multi-layered architecture according to business, application, data, and infrastructure designs of Tech4People/HR IT applications. You will work closely with diverse teams of Enterprise Architects, Subject Matter Experts and technical development teams who share a passion for technology and desire to implement technology and related solutions that adhere to industry Responsibilities * Understand and adopt IT technologies and standards in accordance with enterprise architecture direction. Contribute to regional and global architectural initiatives and implementations like application consolidation and harmonization, Cloud Migration, FOSS, API and others * Create project proposals/approaches for new initiatives. Evaluate new technologies and manage development of proof of concepts (POCs). Manage medium-to-large technology projects as required. Manage application rollout, integrations and harmonization for responsible applications and projects across NAFTA Region - 50% * Provide technical leadership to the project team to design the overall solution, implementation of software systems, applications and related products. Research systems, software, products and technical issues with projects and interface architectures and keep systems and software up to date to avoid tech obsolescence. Collaborate with Enterprise Architects, Solutions Architects, and other Technology working groups to align and develop/advance our Technology Roadmaps. * Prepare detailed flow charts and diagrams, systems capabilities and business processes. Maintain current and accurate system documentation for new and existing system functionality. Follow all published processes and procedures including cyber security, data compliance, etc. - 30% * Provide guidance to development teams during the analysis, development and testing processes, as well as present technical updates to governance boards. Assist developers during solution development, testing and support deployment of solutions. Oversee the Operational Support for responsible HRIT systems and respective integrations. Manage geographically dispersed teams, working in multiple time zones. Co-ordination between on-site and offshore resources. Identify issues & risks of HR systems, escalate as necessary and manage the resolutions agreed to, with the IT teams and business users. - 20% Other Responsibilities: * Application architecture and technology trends and roadmap of T4P/HR IT systems, or any other assigned applications. * Technical guidance and assistance, system updates, systems integration, proposal recommendations, solution decisions of the responsible systems * Vendor interaction towards system-related products and services, tools selection, solution implementation Qualifikationen Qualifications Qualifications Bachelor's degree (accredited school) Field of Study: Information Technology, computer engineering, or Business Practices Minimum 5-7 years of experience in HR Information System, IT application development & testing, architecture design, system integration, operation support, and project management. * Hands-on experience with HR Information System, Application integration, API development, and information security; * Knowledge and experience with Workday HCM is desired; * Demonstrated communication, facilitation and conflict resolution skills; * Proven ability to collaborate with business partners to define needs, address issues and answer questions * Solid knowledge of HR Information Systems, SDLC, API, Cloud technologies. * Hands-on experience with application architecture, system integrations * Experience in traditional Project Management and Agile Methodologies, and leading virtual teams/meetings. * Experience with IT security protocol and compliance requirements. * Exceptionally good communication and collaboration skills; and the ability to work with multiple stakeholders. * Result Driven / Detail-oriented. * Excellent analytical and strategic thinking skills. * Comfortable managing multiple deliverables while working well in high-pressure situations. * Good understanding of HR business processes & system procedures. * Knowledge of agency/vendor & budget management Preferred Skills * Knowledge and experience with Payroll/Benefit & Compensation applications (such as Ceridian Dayforce) is a plus EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.

Help Desk Support Specialist GlobalMed Logistix, LLC (GMLx) is a leading healthcare third party logistics company specializing in warehousing, distribution, inventory management and superior customer service. Leveraging over 40 years of experience and expertise in healthcare logistics, GMLx provides companies with the confidence and resources needed to grow their business. GMLx is driven to exceed customer expectations by continuously innovating and improving the skills and resources required to be the most dependable and customer focused 3PL provider in healthcare. Position Summary: In this role, you will be responsible for supporting the company's hardware and networking systems. Primary focus is on level 1 support, documentation, testing and inventory of all assets. This is a great entry level opportunity for a recent graduate with 2 or less years of experience, who enjoys interacting with others, has a desire to learn, is self-motivated and wants to contribute to the success of a long-standing business. Responsibilities include, but are not limited to: Respond to the needs and questions of local area network users; troubleshoot, diagnose, and fix hardware and/or software problems. Function as one of the primary help desk resources for end users and escalate issues when needed. Build, install, and upgrade system hardware and software components as required. Set up new user accounts; close out old user accounts. Perform preventative maintenance procedures; perform system troubleshooting to isolate and diagnose common system problems within Microsoft Windows PCs. Communicate standards for use, operations, and train users on software and equipment usage. Document and configure all iPads and iPhones. Install, maintain, and upgrade computer workstations and software. Maintain asset inventory, additions, deletes, changes. Ad-hoc IT projects (i.e., cyber-security initiatives, etc.) Requirements Qualifications: Associate or bachelor's degree in related field preferred or equivalent combination (1 - 4 years) of education and experience and/or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities commensurate with the essential functions of the role. Basic knowledge of and some working experience with local area network design and troubleshooting. Basic knowledge of Windows 2016 Server/ Active Directory/ Microsoft Exchange 2019/ Office 365. Experience working with and troubleshooting peripherals (scanners, printers, handheld scanners, iPhones, iPads, etc). Excellent verbal and written communication skills. Must be able to communicate in writing clearly and concisely. Strong organizational, problem-solving, and analytical skills. Ability to work independently as well as collaboratively in a team environment. Self-motivatedand proactive, with the ability to multi-task. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Ability to handle multiple projects and meet deadlines. Good judgment with the ability to make timely and sound decisions. Excellent documentation skills/strong attention to detail. Must be able to handle confidential materials with discretion. Additional preferred experience: Working knowledge of Mobile Device Management via Intune a plus. Knowledge of Dell Systems a plus. Comp TIA - A+ Certification. Physical Demands: While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Schedule: This is a full-time position. Typical work schedule is Monday through Friday during standard office hours of 8am - 5pm. Salary Description 45000 Annually

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.