Information technology specialist jobs in South Bend, IN - 270 jobs

IT Intern Location: Berrien Springs, MI Job Id: 3133 # of Openings: 1 IT Intern - Berrien Springs (Full-Time) ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR": Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions. The Platinum Rule - Treat others the way they want to be treated. Make the Connection - Develop genuine relationships so you can provide a "WOW" experience. See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized. Reason over Rules - Make decisions that are good for the person and good for Honor. Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs. WHAT WE ARE LOOKING FOR: Responsible for team member support and customer service on company supported computer applications. Troubleshoot problems and advise on the appropriate action. Repairing, maintaining, upgrading and installing computers and related equipment. Performs diagnostic testing to determine source of problems and take necessary steps to resolve the issue. Ensures preventive maintenance schedules are followed. WHAT WE EXPECT FROM YOU: EDUCATION/CERTIFICATION: Pursuing a degree in Information Systems, Computer Science, or a related field required. EXPERIENCE REQUIRED: Completed or ongoing course work relevant to field of study. Internship for college credit preferred. KNOWLEDGE/SKILLS/ABILITIES: General knowledge of troubleshooting techniques, tools and processes. Familiarity of computer parts, applications, and telecommunications systems Must have demonstrated ability to keep finances in order. Ability to operate necessary testing and repair equipment. Good research and problem solving skills. Excellent logic and reasoning skills. Ability to work well independently. Good communication skills. Apply for this Position

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Sales and Marketing Description A Technical Support Specialist for KMC Controls provides direct technical-sales support to KMC customers (System Integrators, System Distributors, OEMs, and Wholesale channel partners), primarily through a defined territory, though coverage outside the territory may be needed at times. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provide direct technical sales support to KMC customers (SI's OEMs, and wholesale channel partners) including but not limited to: * Answer technical sales questions via email, telephone, internet, and other written or oral communications. * Review project specifications for the proper selection of KMC equipment and development of technical solutions to meet specification intent. * Travel to job sites to resolve issues, as needed. * Provide direct Technical Sales and advisory support to KMC Area Vice Presidents as needed. * Assist customers in the preparation of project submittal information as needed: * Select KMC products to meet application needs. * Create typical application wiring diagrams. * Review customer submittal information for completeness & accuracy. * Develop standardized written sequences of operation. * On occasion for specific projects and customers with prior approval: * Write application software panel files and test for proper operation. * Create/develop associated graphical library files * Create/develop associated schedules, trends, alarms, and other software items for a complete application engineered product or project. * Interface with customers to clarify ambiguities in specifications, product performance, etc. to deliver a complete, functional result. * Format shall follow the agreed upon KMC style guide for such programming. * Files shall be fully documented according to the style guide. * Provide KMC approved standard product training classes to authorized KMC Customers according to the assigned schedule maintained by KMC's Organizational Development Manager. * Provide KMC approved customized "mentoring" training classes to KMC customers. * Provide customized "mentoring" and training to select OEM customers and select customers on specific products & applications relevant to the OEM channel as needed. * Provide copies of any developed panel files & related materials to the VP-Technical Support team that is creating and maintaining the KMC "Standard Applications Library". Assist with/execute assigned feasibility study projects within agreed upon schedules. * Assist with/execute assigned field test projects in conjunction with local resources and customers within agreed upon schedules. * Assist Area Vice Presidents in completing the New Product Proposal form to satisfy identified market needs. NPP forms define answers to the questions of form/fit/function of a new or modified product and include but are not limited to the following: * Product specs and functional requirements * Desired & required feature definitions * Market applications, including all "pull along" devices * Competitive analysis of competitive models vs. KMC's solution * Identification of competitive advantages of KMC's solution * Target sell price of the KMC solution * Definition of estimated annual volumes. * Expected "time-to-market" requirements * Be the "content expert" on assigned product categories and make recommendations for new products, features, and obsolescence of old products. * As necessary, conduct technical product presentations to customers or potential customers. * As necessary, refer non-sales related technical support questions to the Technical Support and Applications department. * Actively/daily engage in the use of the company's CRM system. * Represent KMC Controls at various trade shows and conferences. * Travel as directed and approved (expected to range between 40 - 70%) Position Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * 5 years Design/Development Engineering in HVAC Digital Controls OR * 5 years' experience in Field Application Engineering & Support of HVAC Controls and Digital Systems OR * 3 years Direct selling of HVAC controls in Branch or Independent representative office of KMC Controls (preferred) or competitor such as Johnson Controls, Honeywell, Siemens, Delta, Reliable, Automated Logic or similar. * Niagara AX/N4 experience/certification is preferred. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities but may be required to direct members of a design team to perform tasks required to complete product development. EDUCATION and/or EXPERIENCE Associate or BS degree in Electrical Engineering, HVAC Technology, or Control Systems, with emphasis in a technical discipline. * Proven experience in technical sales, preferably in the HVAC industry. * In-depth knowledge of HVAC systems, controls, and building automation. * Familiarity with KMC Controls' product portfolio and software platforms is a plus. * Niagara AX/N4 experience/certification is preferred. * Experience in Field Application Engineering & Support of HVAC Controls and Digital Systems is preferred. * Design/Development Engineering in HVAC Digital Controls is preferred. * Willingness to travel as needed to meet with clients, attend trade shows, and industry events. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers and regulatory agencies. Ability to effectively present information to the technical staff and management. MATHEMATICAL SKILLS Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stand or walk; and talk or hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. Full-Time/Part-Time Full-Time Position BAS Technical Support Specialist Number of Openings 1 Exempt/Non-Exempt Exempt Location Kreuter Engineering Co Inc About the Organization For over 50 years, KMC Controls has helped facilities achieve higher levels of energy efficiency and indoor environmental quality by automating and controlling building systems. KMC Controls is an independent American manufacturer of building automation solutions for system integrators, system distributors, and OEM partners. KMC is dedicated to: * Building automation solutions that are easy to purchase, install, and use * Providing open, secure, and scalable systems * Facilitating reductions of energy consumption and operating costs * Increasing occupant comfort and productivity Our Mission Innovative and intuitive solutions; responsive and supportive people. Our Vision KMC Controls will provide innovative, easy-to-use building management and automation solutions. We will be known for our market focus, creativity, and dedicated, passionate employees. Made in the USA KMC Controls building automation devices are designed and manufactured in the U.S.A. under the ISO-9001: 2008 registered quality system. KMC partners enjoy a comprehensive 5-year product warranty and unparalleled post-sales support.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Summary: Under the direct supervision of the Technical Support Manager and, if applicable, the local Office Administrator, and according to established policies and procedures the Technical Support Specialist ensures the secure and efficient operation of the office's systems, networks, applications, databases, telecommunications, audio/visual, end user devices (Laptops, Mobile Devices, Printers, Phones), and associated equipment/infrastructure by receiving, prioritizing, documenting, and actively resolving end-user help requests. The TSS will act as the face of the Information Technology in the local office. Key Responsibilities: Receives end-user technical requests in a prompt and courteous manner via telephone, e-mail, in-person, or other methods. Documents all pertinent end-user information, including name, department, and contact information, nature of problem or issue, and problem details, in accordance with established procedures. Prioritizes and schedules, resolves, or escalates end-user technical requests in a courteous, timely, appropriate, and effective manner in accordance with established IT service-level agreements. Troubleshoots and resolves assigned end-user technical problems and issues over the phone, using remote-control utilities, or in-person at the desktop level. Tests fixes/solutions and provides follow-up communication with the end-user to ensure technical problems or issues have been adequately resolved. Familiarity with features of SharePoint, such as adding users or AD Security Groups to SharePoint groups and understanding the differences between a SharePoint List and SharePoint Library. Familiarity with Active Directory and ADFS, such as unlocking accounts and adding users to Security Groups. Uses software updates, drivers, utilities, knowledge bases, frequently-asked questions (FAQ's), and internet research tools to aid in problem resolution and documentation, in accordance with established change management procedures. Performs hands-on fixes at the desktop level, including installing, upgrading, configuring, testing, monitoring, and troubleshooting end-user hardware and software. Provides end user training on a regular basis and as needed. Setup and configure IT and AV equipment as required for both internal and client facing events Performs regular preventive and corrective maintenance on audio/visual and end-user equipment including desktop PC's, laptops, printers, phones, and mobile devices. Performs basic system and network administration tasks such as patch management, system and software upgrades, and scheduled maintenance, with support from a remote team. Assist and work across the IT organization and different IT teams such as systems, apps, project management, help desk, training, etc…. Accurately documents desktop equipment or component failure, repair, installation, and removal. Assesses and communicates security risks associated with current and future technology implementations and solutions, including applicable processes. Required to be on an on-call rotation on a schedule basis throughout the year. 18. Ensures that information security measures and equipment adhere to all applicable laws and regulations. 19. Conducts technical research, as directed, regarding industry trends and emerging technologies to support new business processes or initiatives and makes proactive recommendations to IT management and to the office technology partners. 20. Available to travel to different locations when needed and be available for support 24x7x365 when needed. 21. Follow firm standards and protocols and assist with any other duties as assigned. The employee must be able to perform all essential job duties and responsibilities of this position satisfactorily and as outlined, with or without reasonable accommodations. Reasonable accommodation requests may be accommodated, absent undue firm hardship. Qualifications: Associate's degree in a technology or business-related field or 2 years of relevant work experience. Prior law firm experience involving direct user support for a minimum of one year strongly desired. Certification as an ITIL or CompTIA A+ Technician is desired. Strong understanding and technical knowledge of PC operating systems, general and specialized legal applications, PC hardware and peripherals, and mobile devices, including: Microsoft Windows, e-mail, file and print services, data retention and recovery, remote access, network and PC security, laser and inkjet printers, iOS and Android devices, and Audio/Visual equipment. Demonstrated general troubleshooting ability including hardware and software. Strong understanding of problem management, change management, and IT best practices. Strong understanding of the firm's goals and objectives. Demonstrated ability to apply technology solutions to solve business problems. Demonstrated ability to work in a team-oriented, collaborative environment. Highly self-motivated, self-directed, and attentive to detail. Ability to effectively prioritize and execute tasks in a high-pressure environment. Excellent written, oral, and interpersonal communication skills. Ability to present technical ideas in business-friendly and user-friendly language. Strong analytical, evaluative, and problem-solving abilities. Exceptional service orientation. 16. Basic knowledge of applicable laws and regulations as they relate to technology issues and data privacy laws and practices. This job description is intended to describe the general requirements of this position. As such, it is not designed to cover or contain a comprehensive listing of job duties or responsibilities required in this job. Subject to firm needs, duties and responsibilities of this position may change at any time, on a temporary or permanent basis, and with or without notice. Working Conditions: On-call availability and periodic outside business hour tasks Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components. Occasional inspection of cables in floors and ceilings. Lifting and transporting of moderately heavy objects (i.e., printers) up to 50 pounds. Normal office environment with little exposure to excessive noise, dust, temperature and the like. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Equal Employment and Opportunity Statement: Barnes & Thornburg is committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran's status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.

The IT Enablement/Automation Specialist is responsible for modernizing and optimizing the organization's training delivery model, while ensuring efficient scheduling and coordination of training programs. This role combines operational excellence with instructional design expertise to streamline training logistics, develop scalable digital learning solutions, and support onboarding, compliance, and ongoing staff development. The position plays a key role in reducing reliance on manual, instructor-led training by implementing sustainable digital learning strategies and automated scheduling processes that enhance operational efficiency, consistency, and regulatory readiness across teams. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. * Assess and streamline existing training scheduling and coordination processes. * Develop and maintain automated scheduling systems using current technologies. * Organize and manage calendars for classroom, virtual, and on-the-job support. * Serve as the point of contact for real-time support requests, ensuring timely resolution. * Create standardized processes, templates, and documentation for scheduling and communication. * Partner with stakeholders to improve visibility and efficiency of training operations. Digital Learning & Content Development * Design, build, and maintain web-based training content for onboarding, compliance, systems, and operational education. * Transition high-frequency instructor-led training into structured, asynchronous learning formats. * Collaborate with subject matter experts to convert complex processes into clear, engaging training materials. * Develop SOPs, job aids, workflows, and knowledge base content aligned with organizational standards. * Support governance, version control, and audit-readiness of training materials. * Assist with the development of online training programs and remote learning opportunities. Onboarding & Program Effectiveness * Prepare training materials and facilitate access for new associates and providers. * Track training participation and completion for reporting and compliance purposes. * Monitor program effectiveness, gather feedback, and provide data-driven recommendations for improvement. * Act as a liaison between educators, providers, and departments to enhance communication and collaboration. Core Competencies: * Customer Service Orientation: Positive, empathetic, and responsive interactions with learners and stakeholders. * Project Management & Organizational Skills: Ability to manage multiple priorities and maintain accurate schedules. * Communication: Clear, professional verbal and written communication with diverse audiences. * Problem-Solving: Resourcefulness in resolving scheduling or support challenges. * Technical Aptitude: Ability to learn new tools quickly; familiarity with LMS platforms, Microsoft tools, and Adobe Captivate preferred. * Flexibility & Teamwork: Adaptability to changing priorities and collaborative approach to working with educators and operational leaders. * Bachelor's degree in Education, Instructional Design, Computer Science, Healthcare Administration, or related field OR actively enrolled and working toward a Bachelor's degree. * 5+ years of experience in training, learning and development, scheduling coordination, or education roles. * Demonstrated experience designing and maintaining web-based learning content. * Experience transitioning organizations from instructor-led training to digital learning models. * Strong written communication and content organization skills. * Experience working in regulated or compliance-driven environments. Preferred Experience: * Healthcare or healthcare-adjacent training experience. * HIPAA-compliant training or documentation development. * Learning content governance, audits, or version control. * Process improvement or operational optimization experience. * Familiarity with Oracle Cerner and LMS administration. Work Environment: Standard business hours with flexibility during go-live periods or urgent support needs. Fast-paced, collaborative environment focused on improving workflows and technology adoption.

Purpose: This position exists to interface with dealers and retail customers ensuring Jayco's product warranty and service objectives are administered and accomplished in a timely, cost effective manner. Essential Functions: * Communicates with customers and dealers in a professional manner to gather facts, negotiate solutions and resolve disputes. * Responds to telephone and written inquiries on a wide variety of issues using SOPs in a high call volume environment. * Authorizes dealer warranty work within guidelines and procedures. * Authorizes repairs and supplies parts to non-Jayco repair centers. * Provides information repair procedures and initiates unit returns for repair work. * Provides technical service information to dealers and customers. * Files incident reports for property damage, personal injury or fire. Additional Functions: * Enters pertinent information into unit files. * Performs other duties relating to technical service bulletins, arranging for transportation of returned parts or units, etc. Preferred Experience/ Knowledge: * Knowledge of RV construction processes, warranty provisions, codes & standards, Lemon Laws, etc. * Technical aptitude is required. * Prior high volume call center experience is helpful. Necessary Skills & Abilities: * Willingness to learn, grow and adapt to an ever changing product environment. * Listening skills to thoroughly understand problems and respond appropriately in a timely manner. * Desire and ability to problem solve effectively. Work Requirements: * This position may require sitting, standing, working in front of a computer monitor in an open office setting approximately 95% of the day. * This position regularly requires communicating with others; use of hands and fingers to operate phone, keyboard and other tools; reaching with hands and arms. * This position is a full-time position, which may require some flexibility in hours and days worked. * Regular attendance is required. * Supervisory responsibilities: none * Remote work: not available. * Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

As an IT Support Specialist II, you will be responsible for providing first point of contact IT support services to internal staff as well as investigate and resolve escalated software and hardware issues from various internal users. Accountable for supporting enterprise technology including hardware, software, telephones, printers, audio/video, etc. Ensure that resolutions to technical issues are resolved quickly, efficiently, and securely. Perform in-person or remote troubleshooting and provide resolutions for system malfunctions using diagnostic techniques and problem solving skills. Assist with project management, project implementation, system access management, and administrative duties. May perform backup duties for LAN/WAN server and network administration. Direct Reports: None HOW YOU WILL MAKE AN IMPACT 20% Provides effective technical support to internal staff for computer systems, hardware, and software issues that arise, consulting with or escalating to other technicians when appropriate, and providing timely responses to ensure issues are fully resolved and resolutions are communicated appropriately. Actively recognizes common issues and determines root causes of original problems with hardware and software. Ensure all security measures, AntiVirus, Firewall, IDS, web and email filters, scanner, etc. are functioning properly and maintain knowledge and awareness of existing and emerging cybersecurity best practices. 10% Install, configure, maintain, and troubleshoot new and existing technology as needed. Uses problem solving skills to troubleshoot hardware and software issues as they arise. Creates and maintains departmental documentation, including resolutions to common issues and departmental operating procedures. 10% Provides exceptional technical support and troubleshooting for various technology to include, but not limited to, smart phones, tablets, and video conference and other defined technology. Provides escalated support for PC, laptop, telephony, and mobile devices. 10% Researches and recommends new hardware, software or technology that could be beneficial to the organization. Collaborates with IT Leadership to recognize areas of technology where enhancement opportunities exist and recommends applicable methods of implementation. 10% Assist IT Leadership in identifying, coordinating, and conducting credit union staff training as directed to meet needs, maintaining competency and effectiveness of service to members. Assist IT Leadership in the development and execution of training programs to ensure the proper development of IT Technical Support Specialists. 10% Works on enterprise, cross-functional, and departmental projects as assigned by IT Leadership. 10% Assists with development and maintenance of required departmental reports. 5% Maintains inventory of all credit union owned hardware, and software deployed to staff. 5% Act as liaison to third party vendors and service providers as needed. Other duties as assigned by IT Leadership. 5% Provide mentoring, coaching, and training to junior level IT Technical Support Specialists and communication regarding any new or updated policies and procedures. Completes all IT related training. 5% Effectively engages in high level, self-directed time management and prioritization of workload. -- Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Credit Union Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control. WHAT YOU WILL NEED TO SUCCEED Experience 3+ years' work experience in an IT support role required. Understanding of Wired, Wireless and VPN network basics, and knowledge of IT Service Management processes in an enterprise environment preferred. Experience with creation and adjustment of a Windows system image using Sysprep and Windows Automated Deployment Kit tools; PC imaging software and enterprise remote configuration, support, and deployment tools; Windows Server tools to include, but not limited to, Active Directory, Exchange, DNS, DHCP, and Group Policy Management in an enterprise environment; basic knowledge of enterprise anti-virus solutions and windows file server maintenance, support, and permissions. iPad, iPhone, Android, LTE Hotspot and other wireless device setup and support experience preferred. Education / Certifications / Licenses A High School Diploma or equivalent. A+ and Net+ Certifications are also required. Must have valid driver's license. PREFERRED SKILLS Must be able to work in a team environment with the ability to interact in a positive manner with peers, management, and other departments. Professional level of verbal and written communication skills are essential to the position. Ability to evaluate technical issues and different solution options by asking the right questions and acquiring data from multiple and diverse sources when solving problems. Demonstrated ability to plan and prioritize work to meet commitments by breaking down objectives into appropriate actions and anticipate and adjust plans as needed. Demonstrates a current knowledge of Credit Union philosophy, history, organizational standards, policies, and procedures. Ability to provide world class member service while executing Interra's vision, mission, and delivery of Core Values. INTERPERSONAL SKILLS Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions. COMPETENCIES Drive Results - Consistently accomplishes goals even under adverse conditions. Has a strong bottom-line orientation. Pushes self and helps others achieve results. Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities. Integrity & Trust - Is widely trusted; is seen as a direct, truthful individual; has credibility within their areas of expertise; keeps confidences; doesn't misrepresent themselves for personal gain. Interpersonal Savvy - Relates to and can connect with diverse individuals and groups at all levels within the organization. Externally, builds appropriate relationships and rapport with members and external partners. Manage Complexity - Makes sense of complex information, processes, and activities to effectively solve problems. Defines situations accurately before determining problems and formulating approaches to solutions; is able to accomplish complex tasks with minimal guidance or instruction. Member Focus - Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome. ADA REQUIREMENTS Physical Requirements Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work environment with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. ACKNOWLEDGEMENT Nothing in the position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time. Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law. Why JoinIN Culture: We believe that a positive work environment is key to success. Staying engaged, informed, and keeping it fun, is how we achieve this. Professional Growth: Our Learning and Development Team not only provide day 1 training but continuous improvement and career development for all levels. Competitive Salary: Attractive compensation package with performance-based incentives and bonuses. Benefits: Comprehensive health insurance, 401(k) matching, tion reimbursement, company holidays, and generous PTO. Community Involvement: Being an active member in communities that we are a part of is important to us. We live here, work here and stay involved here! Visit our Opportunities page for more information. For more information about the role or the application process, please reach out to Ali Barden, AVP Talent Acquisition and Retention Lead at ******************

Must Have Technical/Functional Skills * Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services * Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle * Work with vendors to conduct physical asset audit and maintain asset stock rooms * End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) * Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information * Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills * Smart hands support for Server and Network devices * Train the Trainer Roles & Responsibilities * 100% Work from Office (Client location) * Asset inventory management (New Device Asset/Import/Physical Stocking) * PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. * Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) * Accessory Request Fulfillment and Unknown Device Research/Investigation * PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) * Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) * Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) * New Hire onboarding training and orientation * AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

IT Support Specialist RATE: $25.00-$30.00 per hour Diagnose and troubleshoot software, hardware, communication and network issues and help our customers with their day to day computer problems; assist in the installation of applications and programs. ESSENTIAL FUNCTIONS: Image new computers for deployment and evaluate old computers for repurposing or recycling. Set up, configure, and maintain desktops, laptops, printers, phones, and peripherals. Identify and resolve network/VOIP issues. Configure and install application software and operating systems. Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other platforms. Assist with IT security by enforcing policies, managing antivirus software, and supporting phishing awareness through simulated phishing tests and training. Provide technical guidance to employees and create user-friendly documentation. Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends. Support company phone systems and assist with mobile device management. Collaborate with other Information Technology staff on various projects. Perform all other duties as assigned. EDUCATION AND EXPERIENCE: Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education. Microsoft, Cisco, Linux, or similar certification is a plus. SKILLS, TALENTS AND/OR CHARACTERISTICS Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role Hands-on experience with Windows/Linux OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus IND123

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) * Actively participate in securing and containing the manufacturing environment. * Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. * Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. * Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. * Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. * Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. * Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. * Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software * Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. * Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. * Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: * Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. * Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage * ITIL Foundations certification required Qualifications & experience: * At least 2 years of experience in the field or in a related area required. * Strong communication and relationship skills. * Demonstrated ability to lead through influence. * Demonstrated ability to manage and execute competing priorities in a fast-paced environment * Strong critical thinking / problem solving skills * Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: * Works independently without supervision. * Strong team player. * Works effectively with cross-departmental teams. * Excellent oral and written communication skills. * Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

Job DescriptionJob Requirements: • Installs, configures, and provides ongoing usability of desktop computers, peripheral equipment, and software within established standards and guidelines. • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. • Works with Help Desk and Network Operations personnel as appropriate to determine and resolve problems received from users. • Interact with numerous computer platforms in a multi-layered server environment. • Ensure desktop computers interconnect seamlessly with diverse systems, including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems. • Trains and orients staff on the use of hardware and software • Maintenance and upgrading of computer systems or offering recommendations on upgrades needed • Maintaining other computer peripheral devices, such as printers, and solving printing problems if they arise • Works with procurement staff to purchase hardware, software, and computer supplies. • Assesses functional needs to determine specifications for purchases. • Assists in maintaining LAN/WAN records and, as appropriate, telephone systems cable. • Support and maintain all corporate quality standards, policies, procedures, and work instructions as outlined in the company quality system documentation. • Ensure customer satisfaction by preventing the occurrences of nonconformities relating to product, process, and quality systems. • All other duties as assigned Position Requirements: • Associate's Degree, technical certificate, or equivalent experience • 2 - 4 years of related work experience • Working knowledge of fundamental operations of relevant software, hardware, and other equipment • Proficient with: Microsoft XP Professional/Windows 7 Professional; MS Office Applications; Adobe, MS Exchange 2007 • Solid understanding of desktop hardware • Ability to troubleshoot, diagnose, and repair a wide range of increasingly complex computer hardware and peripheral devices purchased from a variety of vendors • Excellent customer service, interpersonal skills, and ability to deal effectively with clients • Oral and written communication skills • Problem analysis and solving • Attention to detail • Able to work with minimal supervision and within a team-oriented environment • Able to multitask • Stress tolerance Physical Requirements: This position requires the following physical activities: reaching, sitting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking, hearing, and visual acuity. Ability to lift/move up to 40 pounds solo and greater weights in a team-lift environment Powered by JazzHR V0bXVNMbdB

Job Requirements: • Installs, configures, and provides ongoing usability of desktop computers, peripheral equipment, and software within established standards and guidelines. • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. • Works with Help Desk and Network Operations personnel as appropriate to determine and resolve problems received from users. • Interact with numerous computer platforms in a multi-layered server environment. • Ensure desktop computers interconnect seamlessly with diverse systems, including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems. • Trains and orients staff on the use of hardware and software • Maintenance and upgrading of computer systems or offering recommendations on upgrades needed • Maintaining other computer peripheral devices, such as printers, and solving printing problems if they arise • Works with procurement staff to purchase hardware, software, and computer supplies. • Assesses functional needs to determine specifications for purchases. • Assists in maintaining LAN/WAN records and, as appropriate, telephone systems cable. • Support and maintain all corporate quality standards, policies, procedures, and work instructions as outlined in the company quality system documentation. • Ensure customer satisfaction by preventing the occurrences of nonconformities relating to product, process, and quality systems. • All other duties as assigned Position Requirements: • Associate's Degree, technical certificate, or equivalent experience • 2 - 4 years of related work experience • Working knowledge of fundamental operations of relevant software, hardware, and other equipment • Proficient with: Microsoft XP Professional/Windows 7 Professional; MS Office Applications; Adobe, MS Exchange 2007 • Solid understanding of desktop hardware • Ability to troubleshoot, diagnose, and repair a wide range of increasingly complex computer hardware and peripheral devices purchased from a variety of vendors • Excellent customer service, interpersonal skills, and ability to deal effectively with clients • Oral and written communication skills • Problem analysis and solving • Attention to detail • Able to work with minimal supervision and within a team-oriented environment • Able to multitask • Stress tolerance Physical Requirements: This position requires the following physical activities: reaching, sitting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking, hearing, and visual acuity. Ability to lift/move up to 40 pounds solo and greater weights in a team-lift environment

This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main Duties and Responsibilities: + To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications + Swapping out laptops/desktops and deploying Windows 10/11 + Re-imaging windows 11 onto machines from windows 10 + To assist all our users with any logged IT related incident when called upon + To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary + To accurately record, update and document requests using the IT service desk system + To install and configure new IT equipment + To resolve incidents and upgrade different types of software and hardware + To resolve incidents with printers, copiers, and scanners + To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner *Please apply if you're interested in hearing more abou t the opportunity and if you feel you're capable of completing any of these job duties* *We are looking to set up interviews as early as next week* * CompTIA Certifications are desirable for this role * *Medical, Dental, and Vision Benefits Offered from Day One* * If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: ************************ (no space in email address) * Workplace Type This is a fully onsite position in South Bend, IN Pay and Benefits The pay range for this position is $22.00 - $27.00 Job Type & Location This is a Contract to Hire position based out of South Bend, IN. Pay and Benefits The pay range for this position is $22.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in South Bend,IN. Application Deadline This position is anticipated to close on Jan 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Associate Support Technician Position Requirements & Responsibilities: (These requirements are in addition to any and all Viewrail employment requirements and policies.) The Associate Support Technician will work on-site to serve as the primary, first-level point of contact for all day-to-day IT needs and support for Viewrail and the companies of Viewrail Holdings. This position requires heavy collaboration and teamwork with other members of the IT team to field the incoming support requests and to fix computing and technology problems. Responsibilities: Install and support computing hardware (workstations, printers, mobile devices) Install and support software on Viewrail computing devices Triage and resolve support tickets as they arise Manage user accounts for Viewrail IT systems and software Assist other Viewrail teams with technology and process improvements as directed Keep process and workflow documentation up to date Effectively collaborate in a team environment Contribute to task estimation efforts All other job duties and responsibilities as assigned Required Skills: Proficiency with Microsoft Windows Familiarity with Google Workspace Familiarity with both iOS and Android mobile devices Knowledge of core networking technologies (Subnets, VLANs, DHCP, DNS) Possesses a strong desire to learn Maintains a curious, problem solving attitude Collaborative and able to work well within a team Ability to lift 50 lbs and work on your hands and knees on occasion Capacity to apply critical thinking and an analytical mindset to solve problems Excellent communication skills Desired Skills: CompTIA A+ or other relevant industry certifications Proficiency with MacOS and Linux operating systems Experience in Windows 11 administration Experience with Mobile Device Management A desire to apply IT skills to business process improvement Benefits: Medical Insurance PPO and HDHP options Dental Insurance Vision Insurance Voluntary Life Insurance 401k with Company match of up to 4% Paid Holidays Paid Time Off

Help Desk Technician Salary Grade: 6 with NO remote work available. Primary Purpose: Organize, install, and support all computer systems; investigate and resolve computer software and hardware problems. Roles: Expected behaviors and activities performed to fulfill responsibilities Practice and encourage the best safety practices resulting in zero lost time within department. Implement and practice effective 5S and participate in regular team 5S audits. Set an example of working hard and doing the right things, exhibit energy and positivity. Accountable to work independently with standardized instructions to achieve results. Solve semi-routine issues utilizing problem solving analysis and prioritizing processes and routines. Understand and achieve Reasonable Expectations (REs) for current position and responsibilities (excellent productivity and quality) and participate in regular team process audits. Engage in clear, courteous, effective, honest, and open communications with team members and others within and outside the company. Develop and seek positive relationships; actively participate in regular huddles and goal setting. Responsibilities: Quantifiable metrics to which a person is held accountable Arrive at work and position consistently on time; remain present and engaged the entire assigned shift. Able to categorize, recognize, and document patterns in process and problem solving. Participate in regular employee reviews including setting and achieving goals. Act as the primary point of contact for IT support utilizing the OAK request system. Successfully install and configure workstations as required, including hardware, software, peripheral equipment, and cabling. Discover, evaluate, and resolve issues presented; log all repairs accurately and timely. Discuss software errors with developers and recommend changes to programs. Attendance at multi-day off-site training sessions, weekend and evening work, and after-hours emergency calls may be required. Provide basic computer usage training and company resource orientation as required. Identify computer and network equipment shortages and assist with replacements as required. Skills: Essential qualifications and functions gained through training and experience Associates degree and IT Related certifications are preferred. 1-2 years of help desk experience in a Windows domain environment. Excellent written and verbal communication skills; excellent computer skills. Ability to remain calm and determined to attain goals. High energy level, comfortable performing multi-faceted projects in conjunction with day-to-day activities. Must be able to work well under pressure and keep up with rapidly changing technology, business environments, and departmental and company goals. Strong interpersonal skills. Ability to get along with diverse personalities, tactful, mature, and flexible. Documentation of a drug screen must be provided prior to starting this position.